Installation and Operation Guide
Installation and Operation Guide
the Model D9234 Business Satellite Receiver Installation and Operation Guide. $&,1
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Figure A. TV & RF plus optional connections (NTSC model with Wideband Data option shown)
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The Video Standard used to operate the receiver is preset at the factory to either
NTSC (525-line), or PAL (625-line). Changing the Video Standard is normally re- Step 2. Power-on the receiver: Press the POWER button on your Remote Control (1)
quired only for operating the receiver in a network or jurisdiction that uses the or press the ON/STANDBY button at the receiver front panel (2).
alternate Video Standard, and/or when new (or different) subscriber services are Step 3. Change the Video Standard, if required (receiver front panel only):
made available. Changing the Video Standard or resetting the receiver to the de- (a) Press and hold the SELECT button, then}
fault factory settings may cause the TV video to display improperly. If the current (b) Press the Ï arrow button (4) twice to replace the current setting.
Video Standard setting is incompatible with subscriber/network services, it must (c) Press the Ï arrow button twice again (4) to select the alternate Video Standard.
be changed (see also “}About changing the Video Standard” in the Installation
and Operation Guide).
To use the POWER, ON/STANDBY, SELECT and arrow buttons
(1) Press POWER ...........................................................................................................................................
Step 2. Display the RECEIVER STATUS menu by pressing 2 and then SELECT, or Option Menu Default setting
move to Receiver Status and press SELECT.
1. Frequency Mode Receiver Setup L-Band/1
Step 3. Display the RECEIVER SETUP menu by pressing 3 and then SELECT, or move 2. Frequency Receiver Setup 950 MHz
to Receiver Setup and press SELECT.
3. Local Oscillator #1 Receiver Setup 9.750 GHz
Step 4. Enter the Local Oscillator #1 Frequency (in GHz) based on C or Ku-Band
4. Local Oscillator #2 Receiver Setup 10.600 GHz
LNB/F operation and press SELECT (e.g., 10750 for Ku-Band, and 5150 for C-
Band). 5. Crossover Receiver Setup 11.700 GHz
Step 5. Enter the Symbol Rate (in MS/s) and press SELECT. 6. Polarization Receiver Setup H (Horizontal)
Step 6. Display the correct FEC Rate and press SELECT. 7. FEC Rate Receiver Setup 7/8
8. Symbol Rate Receiver Setup 28.3465 MSymbols/s
Step 7. Activate the signal search to Find the signal by moving to Find and
pressing SELECT (set to ON). 9. Network ID Receiver Setup 1
The Lock, Sig Signal State is displayed when a signal is found. 10. Lock Level User Setup 0
Step 8. Save the settings: (after signal found) 11. Bouquet ID User Setup 0
(a) Move to Exit and press SELECT (or press 1 and then SELECT) to display the 12. TV Audio User Setup Left + Right
Save pop-up menu.
13. Baud Rate User Setup 9600
(b) Press 1 to save the new configuration (YES).
14. Aspect Ratio User Setup Normal
When the signal is found, the Find option is automatically set to OFF. You can also 15. Local Time User Setup 12:00 AM
terminate the search manually by setting the Find option to OFF. Repeat this action
16. IR Remote User Setup Enabled
to search for another signal. If no Remote Control is available, you can perform the
these functions using the following front panel buttons. 17. Date Format User Setup US
18. Video Standard User Setup AUTO
Save: Press and hold down both the Í and Î arrow buttons simultaneously (5) to
save the new configuration (YES) 19. Subtitles Language User Setup OFF
Discard: Press and hold down both the Ï and Ð arrow buttons simultaneously (4) 20. Password User Setup 1234
to discard all changes (NO) 21. Search Mode Search Setup OFF
Cancel: Press SELECT (3) to cancel the operation (CANCEL) 22. Search Type Search Setup Frequency
23. Lower Range Search Setup 950 MHz
WARNING! Saved settings are automatically restored when the receiver is
restarted after AC power is switched off or interrupted. Upon restarting, the 24. Upper Range Search Setup 2150 MHz
receiver defaults to the last virtual channel displayed for more than 20 sec- 25. IQ Select Search Setup Automatic
onds after exiting from menus (see also }About saving changes in the 26. UHF Channel Setting 38
Installation and Operation Guide).
,03257$176$)(*8$5'6 6. Water and Moisture: Do not use this product near water - for example, near a
bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a
Read Instructions: All the safety and operating instructions should be read before swimming pool, and the like.
this product is operated.
7. Accessories: Do not place this product on an unstable cart, stand, bracket, or
table. The product may fall causing serious injury to a child or adult, and
1. Retain Instructions: The safety and operating instructions should be retained
serious damage to the product. Use only with a cart, stand, bracket, or table
for future reference.
recommended by Scientific-Atlanta. Any mounting of the product should
2. Heed Warnings: All warnings on the product and in the operating instructions follow the instructions, and should use a mounting accessory recommended by
should be adhered to. Scientific-Atlanta.
An appliance and cart combination should be moved with care. Quick stops,
3. Follow Instructions: All operating and use instructions should be followed.
excessive force, and uneven surfaces may cause the appliance and cart
4. Cleaning: Unplug this product from the wall outlet before cleaning. Do not use combination to overturn.
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
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5. Attachments: Do not use attachments not recommended by Scientific-Atlanta
as they may cause hazards.
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8. Ventilation: Slots and openings in the cabinet are provided for ventilation and 16. Object and Liquid Entry: Never push objects of any kind into this product
to ensure reliable operation of the product, and to protect it from overheating. through openings as they may touch dangerous voltage points or short-out
These openings must not be blocked or covered. The openings should never be parts that could result in a fire or electric shock. Never spill liquid of any kind
blocked by placing the product on a bed, sofa, rug, or other similar surface. This on the product.
product should not be placed in a built-in installation such as a bookcase or
17. Servicing: Do not attempt to service this product yourself as opening or re-
rack unless proper ventilation is provided or the instructions have been ad-
moving covers may expose you to dangerous voltage or other hazards. Refer all
hered to.
servicing to qualified service personnel.
9. Heat: This product should be located away from heat sources such as radiators,
18. Damage Requiring Service: Unplug this product from the wall outlet and refer
heat registers, stoves or other products (including amplifiers) that radiate heat.
servicing to qualified service personnel under the following conditions:
10. Power Sources: This product should be operated only from the type of power (a) When the power-supply cord or plug is damaged.
source indicated on the marking label. If you are not sure of the type of power (b) If liquid has been spilled, or objects have fallen into the product.
supply in your home or business, consult your appliance dealer or local power (c) If the product has been exposed to rain or water.
company. For products intended to operate from battery power, or other (d) If the product does not operate normally by following the operating in-
sources, refer to the operating instructions supplied with the product. structions. Adjust only those controls that are covered by the operating instruc-
For applications other than in North America, a suitable attachment plug tions as an improper adjustment of other controls may result in damage and
adapter should be used for connection to the power source. For determining the will often require extensive work by a qualified technician to restore the prod-
appropriate attachment adapter type, refer to qualified technical personnel. uct to its normal operation.
(e) If the product has been dropped or damaged in any way.
11. Polarization: This product may be equipped with a polarized alternating cur-
(f) The product exhibits a distinct change in performance.
rent line plug (i.e., a plug having one blade wider than the other). This plug will
fit into the power outlet only one way. This is a safety feature. If you are unable 19. Replacement Parts: When replacement parts are required, be sure the service
to insert the plug fully into the outlet, try reversing the plug. If the plug should technician uses replacement parts specified by Scientific-Atlanta, or parts hav-
still fail to fit, contact your electrician to replace your obsolete outlet. Do not de- ing the same operating characteristics as the original parts. Unauthorized part
feat the safety purpose of the polarized plug. substitutions made may result in fire, electric shock or other hazards.
12. Power Cord Protection: Power-supply cords should be routed so that they are 20. Safety Check: Upon completion of any service or repairs made to this product,
not likely to be walked on or pinched by items placed upon or against them, ask the service technician to perform safety checks to determine that the prod-
paying particular attention to cords at plugs, convenience receptacles, and the uct is in safe operating condition.
point where they exit from the appliance.
21. Outdoor Antenna Grounding: If an outside antenna or cable system is con-
13. Lightning: For added protection for this product during a lightning storm or nected to this product, ensure that the antenna or cable system is properly
when it is left unattended and unused for long periods of time, unplug it from grounded to provide protection against voltage surges and built-up static
the wall outlet and disconnect the antenna or cable system. This will prevent charges. Appropriate sections of the National Electrical Code (NFPA 1990) pro-
damage to the product due to lightning and power-line surges. vide information with respect to proper grounding of the mast and supporting
structure, grounding of the lead-in wire to an antenna discharge unit, connec-
14. Power Lines: An outside antenna system should not be located in the vicinity
tion to grounding electrodes, and requirements for the grounding electrode (see
of overhead power lines or other electric light or power circuits, or where it can
“…About receiver & satellite antenna grounding”).
fall into such power or circuits. When installing an outside antenna system, ex-
treme care should be taken to keep from touching such power lines or circuits
as contact with them might be fatal.
15. Overloading: Do not overload wall outlets, extension cords or integral con-
venience receptacles, as this can result in a risk of fire or electric shock.
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Before you can operate your Business Satellite Receiver system, both the receiver
chassis and the satellite antenna LNB connection(s) must be properly grounded.
Information about grounding your receiver and satellite antenna follow.
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The receiver ground connection is made from the shield1 conductor attached to the
RF coaxial cable “F” connector (rear panel RF IN input) to an external grounding
rod via a receiver/antenna grounding block. A separate grounding wire connects
the grounding block (and the satellite antenna LNB grounding block) to the
grounding rod (see Figure 1).
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The antenna ground connection is made from the satellite LNB/antenna ground
and/or the VHF/UHF terrestrial antenna discharge unit to an external grounding
rod via a receiver/antenna grounding block.
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Multi-strand (braided) shield that surrounds the center conductor of the coaxial
cable
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To prevent fire or electric shock:
Refer servicing to qualified personnel only. Contact your cable operator for service.
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The wires in this mains lead are coloured in accordance with the following code: $77(17,21
Afin d'éviter tout incendie ou choc électrique:
Blue: Neutral
Brown: Live Ne laissez pas cet appareil sous la pluie ou dans un endroit humide.
As the colours of the wires in the mains lead of this apparatus may not correspond Ne renversez pas de liquide sur ou à proximité de l'appareil.
with coloured markings identifying the terminal in your apparatus, proceed as N'ouvrez pas le couvercle supérieur de l'appareil.
follows:
N'insérez pas d'objet dans les ouvertures de l'appareil.
1. The wire which is coloured blue must be connected to the terminal which is marked Faites réparer votre appareil par une personne qualifiée, contactez votre opérateur
with the letter N or coloured black. cable pour le service
2. The wire which is coloured brown must be connected to the terminal which is marked
with the letter L or coloured red.
WARNING: Do not connect the blue or brown wires to the earth terminal of a
three-pin plug. Note: The earth terminal is distinguished by its color (green, or
green-yellow), or by being marked with the letter E, or marked with the safety
earth symbol ( ).
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:$5181* Additionally, never place this apparatus near or over a radiator or heat register, or a
built-in installation, such as a bookcase or rack, unless the installation provides
Um Feuer oder elektrischen Schock zu vermeiden: proper ventilation.
Keiner Nässe oder Feuchtigkeit aussetzen. Locate this apparatus on a stable, vibration-free surface capable of supporting its
weight and size.
Keine Flüssigkeiten auf oder in der Nähe des Gerätes verschütten.
Pour débrancher, tirez sur la prise. Ne tirez jamais sur le cordon secteur. En outre, ne
$'9(57(1&,$ marchez jamais sur le cordon, ne placez pas d'objet dessus et ne le coincez pas.
Para prevenir incendio o una descarga electrica: Le couvercle supérieur de cet appareil comprend des ouvertures pour la ventilation
afin d'éviter qu'il ne chauffe trop. Pour assurer un bon fonctionnement, ne bloquez
No exponga este aparato a la lluvia o a la humedad. pas ou ne couvrez pas ces ouvertures en plaçant cet appareil sur un lit, un sofa, un
tapis ou toute autre surface sembiable. Ne posez pas de lampes, livres ou tout autre
Evite derramar liquidos en o cerca del aparato. objet sur le couvercle supérieur.
No abra la cubierta superior de este aparato. De plus, il ne faut jamais mettre cet appareil près d'un radiateur ou tout autre
No introduzca objetos a traves de las aberturas de este aparato. élément dégageant de la chaleur. Ne l'incorporez pas dans une installation comme
une bibliothèque, une étagére, à moins que l'installation offre une ventilation appro-
Mandelo a servicio unicamente donde existe personal calificado. Para servicio con- priée.
sulte con su operador de cable.
Installez cet appareil sur une surface dégagée, stable et sans vibration capable de
supporter son poids et sa taille.
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To protect this apparatus against damage from lightning storms and power-line 9256,&+7
surges, or when you are not using this apparatus for a long period of time, discon-
nect the power cord from the AC outlet. Um dieses Gerät vor Biltzschlag bzw. Stromüberladung zu schützen, oder wenn das
Gerät längere Zeit nicht benutzt wird, soll der Stecker aus der Steckdose gezogen
To disconnect the cord, pull it out by grasping the plug. Never pull the cord itself. werden.
Additionally, never walk on, place objects on, or pinch the power cord.
Zum Abschalten immer am Stecker selbst und nie am Kabel ziehen. Außerdem nie
The top cover on this apparatus has openings for ventilation to protect it from darauf treten, einen Gegenstand darauf legen oder das Kabel drücken.
overheating. To ensure reliable operation, do not block or cover these openings by
placing this apparatus on a bed, sofa, rug, or any similar surface, or by placing enter- Die Oberseite des Gerätes hat Ventilationsöffnungen, die das Gerät vor Überhitzung
tainment apparatus, lamps, books, or other objects on the top cover. schützen. Um einwandfreies Funktionieren zu gewährleisten, dürfen diese Öffnungen
nicht blockiert oder verdeckt werden (z.B. nicht auf ein Bett, Sofa, Teppich oder
ähnliche Unterlagen stellen, oder Lampen, Bücher oder ähnliches auf das Gerät stel-
len).
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Außerdem soll dieses Gerät nie in der Nähe einer Heizquelle stehen. Vermeiden Sie,
das Gerät in einem geschlossenen Platz aufzustellen, z. B. Schrank, wo ausreichende
Ventilation nicht möglich ist.
Stellen Sie das Gerät auf eine stabile und schwingungsfreie Unterlage, die für das
Gerät groß genug ist.
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Para proteger este aparato contra daños producidos port tormentas eléctricas y
pulsaciones de energia eléctrica, o cuando no use este aparato por largo tiempo,
desconéctelo del tomacorriente de CA.
Para desconectar el cable, tómelo del enchufe y desconéctelo. Nunca tire del cable
directamente. Asimismo, nunca apriete, pise, o coloque objetos sobre el cable.
La cubierta superior de este aparato tiene aberturas de ventilación para evitar que
se recaliente. Para asegurar una operación confiable, no bloquee o cubra estas aber-
turas colocando este aparato sobre una cama, sofá, alfombra o cualquier superficle
similar, o colocando sobre la cubierta superior artefactos de entretenimiento, lám-
paras, libros u otros objetos.
Adicionalmente, nunca coloque este aparato cerca o sobre una salida de calefacción
o lo instale en un lugar tal como un mueble integrado o estante para libros, a menos
que la instalación proporcione una ventilación adecuada.
Coloque este aparato sobre una superficle estable, sin vibraciones y que tenga la
capacidad de aguantar su peso y tamaño.
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This Installation and Operation Guide includes all the information you’ll need to
install and begin using your new Scientific-Atlanta PowerVu Business Satellite
Receiver. Use it to familiarize yourself with product features and operation, and for
quick reference when needed. The guide provides complete operating instructions
and other important information about your Business Satellite Receiver. We rec-
ommend that you read this guide before you begin using the receiver.
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Welcome to the world of PowerVu direct-broadcast satellite business and enter-
tainment services. With your new Business Satellite Receiver you can experience
the ultimate in digital-quality video, audio and other satellite broadcast services. In
addition to regular television, CCTV or CATV broadcasts, you can now receive
hundreds of additional channels of satellite programming. Designed using state-of-
the-art electronics and broadcast satellite technology, your PowerVu Model D9234
Business Satellite Receiver is quality-built for trouble-free operation, and comes
equipped with many built-in features and capabilities. Your Business Satellite Re-
ceiver may be equipped differently for some countries or jurisdictions.
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This section provides information about setting up and installing your new Busi-
ness Satellite Receiver, or for modifying your current equipment installation.
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Before you proceed with unpacking the equipment, inspect the shipping carton for
damage. If damage is apparent, do not proceed with unpacking and report the
damage immediately to the shipper or your retailer. If there is no apparent dam-
age, remove the contents from the carton and protective packaging. Retain the
packaging in the event of return, or for equipment storage.
After unpacking your Business Satellite Receiver, check that you have also received
the following accessories:
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Before you can use the Remote Control transmitter to operate your Business Satel-
lite Receiver, the two size AA batteries must first be installed. The batteries can
supply power for up to several months, depending on how often the Remote Con-
Figure 2. Remote Control transmitter case (rear) showing battery compartment
trol is used. If the Remote Control does not appear to be operating properly, the
batteries may require replacement. When replacing the batteries, it is important to
use only those of the same type and rating. Always dispose of exhausted batteries
in a safe manner. If the Remote Control is not being used for an extended period of To install batteries in the Remote Control transmitter
time, it is recommended that the batteries be removed. For more information about
your Remote Control transmitter, see “Remote Control functions”. 1. Remove the battery compartment cover from the Remote Control case (rear) by
sliding the tab away from the case in the direction of the arrow
Your Business Satellite Receiver comes equipped with a Remote Control transmit- (see Figure 2).
ter. An optional AllTouch Remote Control transmitter is available which can be 2. Remove the old batteries from the battery compartment.
programmed to operate your TV, Scientific-Atlanta Home Communications Termi-
nal or cable box. For Remote Control battery removal and replacement, see the fol- 3. Noting the polarity, install new batteries of the same size, type and rating into the
lowing instructions. battery compartment and replace the cover.
4. Check the operation of the Remote Control with the new batteries.
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The following information is provided to help you set up and connect your Busi- $&,1
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IMPORTANT: EMI (Electro-Magnetic Interference) limits set for this product 5 /
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tween the receiver and customer video equipment. For proper operation, the
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The above component can be obtained directly from the manufacturer (Steward,
Inc.), or from Scientific-Atlanta using the information listed below.
The rear panel of your Business Satellite Receiver can accept an external RF cable
Steward, Inc. Scientific-Atlanta Canada, Inc.
connection (input) from a terrestrial, CCTV or CATV signal source. When the re-
East 36th Street, P. O. Box 510, 120 Middlefield Road,
ceiver is switched on for receiving direct-broadcast satellite programming services,
Chattanooga, TN 37401 USA Scarborough, ON M1S 4M6 Canada
this external RF cable connection is automatically disabled, electrically disconnect-
Tel: 1-615-867-4100/Fax: 1-615-867-4102 Tel: 1-416-299-6888/Fax: 1-416-299-7145
ing this external signal source from the receiver. When the receiver is switched off
Order: P/N 28A2025-0A0 Order: P/N 601-175
(i.e., to STANDBY), the external signal source passes through the receiver to your
If you have any questions concerning this PowerVu product, contact your local TV monitor and/or other A/V equipment.
Scientific-Atlanta customer support center. Customer Support Center locations and
telephone/contact numbers are listed on the back pages of the product manual.
}$ERXWWKH(;3$16,213257 Table 1. EXPANSION PORT pin-out
Your Business Satellite Receiver can be operated and monitored remotely via the Pin Function Pin Function
EXPANSION PORT when connected to a PC workstation or data terminal. Remote 1 Chassis Ground 22 Control output #4
receiver operation requires installation of a PC/data communications program. 2 Low Speed Data (up to 38.4 kbps) 23 Control output #3
Note that certain program settings may vary, depending on the type of worksta-
7 Signal Ground 24 Control output #2
tion/terminal equipment being used. Data interface cables connected between the
Business Satellite Receiver and some customer equipment may require a unique 12 Remote Rx (input) 25 Control output #1
pin-out for proper operation via the EXPANSION PORT (DB-25 female connector). 13 Remote Tx (output)
For port pin-out information, see the accompanying table. Note that only those
20 +5 VDC control output via 1K : pull-up resistor
EXPANSION PORT pins used are shown (i.e., all other pins are unused, or are not
required for normal operation). 21 +5 VDC control output via 47 : pull-up resistor
Pin Function
Your Business Satellite Receiver can transmit synchronous Wideband Broadcast
Data via the WIDEBAND DATA port when connected to a PC workstation, data 1 p/o balanced output (Tx Data +)
terminal or other (serial) data communications equipment. Using the receiver 6 p/o balanced output (Tx Data -)
WIDEBAND DATA port to transfer large files (e.g., KenCast™ data) via authorized
2 p/o balanced output (clock signal +)
Wideband Broadcast Data uplink service requires special PC hardware and soft-
ware that is commerically available. Note that certain program settings may vary, 7 p/o balanced output (clock signal -)
depending on the type of workstation/terminal equipment being used. For more 5 Signal Ground
information, contact your dealer/reseller or local service provider.
Data interface cables connected between the WIDEBAND DATA port (DB-9 female Support for the following Wideband Broadcast Data rates is provided.
connector) and some customer equipment may require a unique pin-out for proper
operation. For port pin-out information, see Table 2. Note that only those 421.8750 kb/s
WIDEBAND DATA port pins used are shown (i.e., all other pins are unused, or are
843.7500 kb/s
not required for normal operation). For more information about Wideband Broad-
cast Data, see “Available Services menu”. 1.6875 Mb/s
3.3750 Mb/s
6.7500 Mb/s
13.5000 Mb/s
Satellite antenna LNB and TV monitor connection
79 5)SOXVRSWLRQDOFRQQHFWLRQV
Connect the coaxial RF cable from the satellite antenna LNB to the receiver RF IN jack
The accompanying figure shows the cable connections required for the satellite
Connect a coaxial RF cable from the receiver TV OUT jack to the VHF IN jack of your
TV
LNB and TV monitor plus other (optional) connections that can be made from the
(Hint: Some VCRs and TVs label this connection RF IN, VHF IN or UHF/VHF IN)
rear panel of your Business Satellite Receiver. As many, different equipment con-
figurations are possible, use the following information as a guide only. If you need
assistance to identify your specific equipment configuration needs, contact your CATV/CCTV cable or terrestrial VHF/UHF TV antenna connection
dealer/reseller or local service provider (see also “Connecting your system").
Connect the coaxial RF cable from the external cable/TV source or terrestrial VHF/UHF
antenna to the receiver ANT IN jack
VCR connection
9+)8+)
7HUUHVWULDO$QWHQQD '$7$3257 6DWHOOLWH$QWHQQD/1%
5*FDEOH
Connect shielded A/V cables from the L (Left) and R (Right) receiver AUDIO jacks and
VIDEO jack to the AUDIO IN and VIDEO IN jacks of your VCR
:,'(%$1''$7$
$&,1
S-Video (S-VHS) TV or VCR connection
9$&
+]
5 /
$0$; Connect a cable from the receiver S-VIDEO connector to the S-Video connector on your
(;3$16,213257 6$7(//,7(
7R790RQLWRU5) (see Figure 3 on previous page) to the SCART connector on your TV or VCR
$XGLR9LGHR,QSXWV
Note: Connecting a SCART cable directly to your TV monitor or VCR permits some or all
of the separate video/audio connections to be safely removed or switched out without
Figure 4. TV & RF plus optional connections (NTSC model with Wideband Data option shown ) affecting receiver video and/or audio output signals
2SHUDWLQJWKHUHFHLYHU
This Installation and Operation Guide provides all the information you need to
setup and operate your PowerVu Business Satellite Receiver.
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Before proceeding, check that your Business Satellite Receiver is correctly installed
as part of your Video/Audio system. Before you can operate the receiver, it must
be properly connected to your satellite LNB antenna, TV monitor and to other A/V
equipment, as required. For information about installing and connecting the
receiver, refer to this guide. If you need assistance with the installation of your
Business Satellite Receiver or satellite antenna, or with connecting or modifying
your equipment installation, contact your dealer/reseller or local service provider
for assistance. For product identification and other/servicing information, see the
Appendices.
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The front panel of your Business Satellite Receiver provides controls for switching
the receiver on and off, and for interfacing with the Remote Control and Smart
Card. Power and signal presence indicator LEDs are also provided. Some Remote
Control buttons are duplicated on the front panel for activating and navigating
menus. An introduction to each of the front panel buttons and indicators follows.
The ON/STANDBY button switches the Business Satellite Receiver on and off
To display the Main Menu
(standby).
Press MENU.................................................................................................................................................
To switch the receiver on or off from the front panel
Press ON/STANDBY .............................................................................................................................. You can also display the Main Menu from the Remote Control by pressing the
MENU button (see “Remote Control functions”).
When the receiver is switched on, the power indicator LED is ON. When switched
off (standby), the indicator LED flashes regularly. You can also switch the receiver
on and off using the Remote Control POWER button (see “Remote Control func- 0XOWL)XQFWLRQNH\SDG
tions”).
Use the Ï, Ð, Í and Î arrow buttons and the SELECT button to operate the on-
screen menus. For complete information about Multi-Function keypad operation,
see (see “Remote Control functions”).
6LJQDOLQGLFDWRU/('
To use the arrow buttons and the SELECT button
The Signal indicator LED is ON when your Business Satellite Receiver is synchro-
nized with the incoming digital video signal. If no incoming signal is detected or Press Ï and Ð.................................................................................................................................
recognized by the receiver, or if the receiver setup is incorrect, this LED is OFF. If
the incoming signal or signal synchronization is temporarily interrupted or lost,
Press Í and Î...............................................................................................................................
this LED may turn OFF or may flicker (i.e., turn ON and OFF intermittently). For
more information about troubleshooting your Business Satellite Receiver, see the
Appendix. Press SELECT..................................................................................................................................................
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While viewing any channel you can use the MENU button (front panel) to display Security upgrades for preauthorized satellite broadcast services via Smart Card are
the Main Menu. planned for the future.
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The Remote Control for your Business Satellite Receiver lets you control receiver
&+
functions. You can switch power on and off plus activate and navigate the on-
screen menus. The Remote Control operates by transmitting an invisible infrared &+
beam that is detected by a sensor in the receiver front panel. 0(18 *8,'( ,1)2
To operate the Remote Control transmitter, simply aim it at the front panel and
press the appropriate button(s). See the accompanying figure. Some Remote Con- 6(/(&7
trol functions are duplicated on the front panel (see also “Front panel controls & 35(9 1(;7
'$< '$<
display”).
339 %$&. 3$86( ):'
An introduction to each of the Remote Control buttons follows. Note that some 087( 92/ 92/
Remote Control button functions may not operate with your Business Satellite Re-
ceiver, or may be currently unavailable.
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Using the Remote Control to operate your Business Satellite Receiver is easy. Sim-
ply point and press. You can power on the receiver, activate the on-screen menus Figure 6. Remote Control transmitter
and set menu options.
0HQXEXWWRQ 3RZHUEXWWRQ
Use the Menu button to display the Main Menu and to return to the current chan- Use the POWER button to switch the Business Satellite Receiver on and off
nel (see “Front panel controls & display”). (standby).
You can also switch the receiver on and off from the front panel using the
You can display the Business Satellite Receiver Main Menu using front panel or
ON/STANDBY button (see “On/Standby”).
Remote Control buttons. For quick reference, use the handy guide printed on the
back cover of your Remote Control transmitter.
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The multi-function keypad includes the Ï, Ð, Í and Î arrow buttons and the While viewing any virtual channel you can change channels (higher or lower) one
SELECT button. Use the arrow buttons and the SELECT button to operate the on- channel at a time. Channels are changed (higher or lower) depending on which
screen menus. The arrow buttons are found on the Remote Control transmitter and button is pressed. You can also change channels using other Remote Control but-
on the front panel together with the SELECT button. You use the SELECT button tons.
separately to make selections from on-screen menus, and together with the arrow
buttons to perform special functions (see also “Front panel controls & display”). To change channels
Press CH Ï and CH Ð ............................................................................................................
While viewing any channel you can use the Ï/Ð arrow buttons to display (higher
or lower) channels, and the Í/Î arrow buttons to increase or decrease the vol-
ume level, respectively. Other Remote Control buttons can also be used to increase
or decrease the volume and to change channels (while displaying the current pro-
gram). Note that Ï/Ð arrow buttons control available channels only (see also /DVWFKDQQHOGLVSOD\
“Changing channels” and “Changing the volume”).
While viewing any channel you can return to the last or previous channel. The pre-
vious channel can be any virtual channel.
To use the arrow buttons and the SELECT button
Press Ï and Ð................................................................................................................................. To display the last channel
Press Í and Î ............................................................................................................................... Press LAST........................................................................................................................................................
Press SELECT..................................................................................................................................................
1H[W'D\GLVSOD\
While viewing any channel you can select from available language subtitles, if en-
abled. The next language subtitles option is the next option, in order (see Table 6
1XPHULFNH\SDG for available options).
While viewing any channel you can use the numeric keypad to change to any To display the next language subtitles option
channel from 001 through 999. You can also use the numeric Remote Control but- Press NEXT DAY.............................................................................................................................................
tons to enter information for menu options (see “}About entering numbers using
the Remote Control”).
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While viewing any channel you can select from available language subtitles, if en-
abled. The previous language subtitles option is the previous option, in order (see
Table 6 for available options).
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While viewing any channel you can increase or decrease the volume level. The vol-
ume level is increased or decreased depending on which button is pressed.
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While viewing any channel you can temporarily mute or minimize the volume
level. To return to the previous volume level, press the MUTE button again, or
press the VOL Ï or VOL Ð button.
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6HWWLQJXSWKHUHFHLYHU
This section contains all the information you need for setting up your PowerVu
Business Satellite Receiver and antenna installation, including signal search. Before
you begin using the receiver, or if you are modifying your equipment installation,
you may need to change the current settings to suit your operating requirements.
Because some or all of your receiver setup is Password-protected, you may or may
not be permitted to make changes to the current settings. Receiver setup and dis- Figure 8. Save pop-up menu display
play options are available from on-screen menus you display by pressing Remote
Control or receiver front panel buttons.
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IMPORTANT! Depending on the current Lock Level setting or receiver model, While viewing any channel, you can display on-screen menus for viewing or
options that appear white on-screen are unavailable for selection, and/or are changing the current receiver setup. While in menus, you can change the current
not installed. For example, if your receiver is not equipped with the Aspect receiver settings, and/or display other menus. Some menus contain setup infor-
Ratio option, it will appear white on-screen. Alternately, options available for mation which is available for viewing only, and cannot be changed. Numbered
selection appear black. menu options are used to display other menus. Access to menus and changeable
menu options is controlled by system Lock Levels and a security Password. For
more information about Lock Levels and the Password, see “User Setup menu”.
Using the front panel and your Remote Control you can
To display on-screen menus
Activate and navigate the on-screen menus Press the MENU button on the Remote Control or receiver front panel.
View or change the current receiver setup
Select and view available satellite programs or events To change a receiver setting
Step 1. Move to the desired setting using the Ï, Ð, Í and Î arrow buttons.
Step 2. For numeric options, press SELECT to clear the display, enter the number and
then press SELECT again. For all other options, press SELECT repeatedly to
display available settings.
IMPORTANT! Exiting to video from menus after saving changes made to the
Step 3. After making changes, move to Exit and press SELECT, or press 1 and then
current setup at the Receiver Setup menu only is always preceded by the
press SELECT. This action displays the Save pop-up menu.
installer channel banner display. The installer channel is a reserved channel
Step 4. Press 1 to save the new configuration. associated with the current setup, and is usually channel zero (0). Return to
video programming by pressing the CH Ï/Ð or the Up /Down Ï/Ð multi-
More information about using the Remote Control to enter numbers, and about
function buttons, or you can change channels directly using numbered Re-
saving changes to the current receiver setup is found on the next page.
mote Control buttons.
When you select EXIT or if you press the MENU button after making changes, a
}$ERXWHQWHULQJQXPEHUVXVLQJWKH5HPRWH&RQWURO pop-up menu displays available Save options (see Figure 8). After changes are
saved, you are automatically returned to the previous menu.
Some menu options let you enter values directly using Remote Control buttons. To
enter numbers directly and to operate numeric functions, perform the following
actions. After changing the current receiver setup you can
Step 1. Press SELECT (after moving to the desired option) to replace the current set- Save: Press 1 to save the new settings (YES)
ting. This action also clears the display.
Discard: Press 2 to discard all changes (NO)
Step 2. Press the numbered Remote Control buttons to enter the number.
Cancel: Press 3 to cancel the operation (CANCEL)
Each number entered is displayed on-screen (decimal places may also display
automatically). If you make a mistake while entering numbers, press the Í or
Note that immediately after saving changes, you are automatically returned to the
Î arrow button to clear the entry and start again.
previous menu.
Step 3. Press SELECT after completing the numeric entry.
If no Remote Control is available, you can perform these functions using the fol- Changing the Video Standard or resetting the receiver to the default factory
lowing front panel buttons. settings may cause the TV video to display improperly. If the current Video
Standard setting is incompatible with subscriber/network services, it must be
Save: Press and hold down both the Í and Î arrow buttons simultaneously to changed. For information about factory default settings, see “User Setup menu”.
save the new configuration (YES)
Discard: Press and hold down both the Ï and Ð arrow buttons simultaneously to
discard all changes (NO)
To change the Video Standard}
Cancel: Press SELECT to cancel the operation (CANCEL) Step 1. Change the Video Standard, if required (receiver front panel only):
(a) Press and hold the SELECT button, then}
(b) Press the Ï arrow button twice to replace the current setting.
(c) Press the Ï arrow button twice again to select the alternate Video Stan-
WARNING! Saved settings are automatically restored when the receiver is dard.
restarted after AC power is switched off or interrupted. Upon restarting, the
Repeat this step to change the Video Standard (refer also to the “Quick Setup
receiver defaults to the last virtual channel displayed for more than 20 sec-
Guide”).
onds after exiting from menus (see also }About Lock Levels).
«$ERXWWKHFXUUHQWFKDQQHO }$ERXWWKH1HWZRUN,'
When you navigate to menus from video, the information displayed is associated Operating the Business Satellite Receiver in a DVB1 network requires a valid Net-
with the current (video) channel, which is displayed on-screen at the Available work ID. This number must be correctly set to match the Network ID associated
Services menu. If no changes have been made to the current setup, you are auto- with the uplink signal. Similarly, if your subscriber/network services require a
matically returned to the same video channel when you exit to video. If any Bouquet ID2, it must also be correctly set to match the uplink signal Bouquet ID.
changes have been made (at the Receiver Setup menu only), exiting to video from Loss of service will result if the receiver Network ID and/or Bouquet ID does not
menus after saving changes is always preceded by the installer channel banner match the uplink signal Network/Bouquet ID information. If you are unsure about
display. Note that changes made at any other menu permit direct return to the pre- which Network/Bouquet ID to use, contact your dealer/reseller or local service
viously-watched channel (see also “Available Services menu”). provider.
The Network ID used to operate the receiver is preset at the factory (i.e., to 1). The
Bouquet ID (if used) is also preset at the factory (i.e., to 0). Changing the Net-
}$ERXWFKDQJLQJWKH9LGHR6WDQGDUG work/Bouquet ID or resetting the receiver to the factory default settings may cause
loss of service. If the Network/Bouquet ID required for your uplink service is un-
The Video Standard used to operate the receiver is preset at the factory to either known or is incorrect, it must be correctly identified and set. For information about
NTSC (525-line), or PAL (625-line). Changing the Video Standard is normally re- factory default settings, see “User Setup menu”.
quired only for operating the receiver in a network or jurisdiction that uses the
alternate Video Standard, and/or when new (or different) subscriber services are
made available.
1
Digital Video Broadcasting
2
Subnetwork ID required by some DVB networks
5HFHLYHU6HWXSPHQX
Setting up your Business Satellite Receiver for normal operation requires setup of
frequency-related and other options from the Receiver Setup menu, and from other
menus. These settings are used by the receiver for locking onto the signal, and for
optimizing receiver performance (see also “User Setup menu” and “Search Setup
menu”).
Most of the functions needed to set up your Business Satellite Receiver are avail-
able from the Receiver Setup menu. You can view or change the current setup.
Step 2. Move to Receiver Status and press SELECT. Figure 9. Receiver Setup menu display
Step 3. Move to Receiver Setup and press SELECT. You can enter a valid frequency using the numbered Remote Control buttons,
Available options: Select SEARCH SETUP (or press 2 and then SELECT) to display and/or you can use the Ï/Ð arrow buttons to display available settings. If the
the Search Setup menu, or select RECEIVER STATUS (or press 3 and then SELECT) current setting is out of range or is incompatible with other settings, a pop-up mes-
to display the Receiver Status menu. sage displays setup error information, or N/A (Not Applicable) will display for the
setting. Setup errors must be corrected before the new setup can be saved. For in-
formation about saving changes, see “}About saving changes”.
«$ERXWIUHTXHQF\VHWWLQJV The relationships between the Downlink frequency, the Local Oscillator frequency
and the resulting L-Band (operating) Frequency are shown in the accompanying
As you make changes to the current setup (at the Receiver Setup menu), the re- table for both C-Band (3.7 GHz through 4.2 GHz) and Ku-Band (10.7 GHz through
ceiver checks that the Local Oscillator frequencies, Crossover frequency, Frequency 15 GHz) operation.
and Frequency Mode settings are compatible with each other. A Crossover fre-
quency is required only if you are using both Local Oscillators (i.e., you have a Table 3. C and Ku-Band frequency calculations
dual-band LNB and you are entering a Frequency with Downlink Mode set). If Band L-Band (operating) frequency calculation
used, the Local Oscillator Frequency #2 must be greater than Local Oscillator Fre-
C-Band L-Band frequency = g1 (Local Oscillator) - g (Downlink)
quency #1. The operating Frequency, Local Oscillator frequencies plus the Cross-
over frequency must be correctly set as specified by your antenna/LNB manufac- Ku-Band L-Band frequency = g (Downlink) - g (Local Oscillator)
turer, dealer/reseller or local service provider. The Frequency setting plus other
settings used depend on subscriber/network services available, and may vary.
1
Frequency
Pop-up error messages that display for invalid settings are listed in Table 4. Use Step 3. When the desired setting is displayed on-screen, move to Exit and press
this information to help you correct frequency-related receiver setup errors. The SELECT, or press 1 and then press SELECT to change the current setting.
pages that follow contain detailed setup information for each Receiver Setup menu A pop-up menu displays Save options.
option.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
Table 4. Pop-up error messages required.
Displayed Messages Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Local Oscillator frequency #2 is not valid for Ku-Band
Local Oscillator frequency #2 is less than Local Oscillator Frequency #1 Repeat this action to change to another frequency. A valid operating Frequency is
Downlink frequency entered is out of range always required (i.e., for setting the L-Band or Downlink frequency).
Step 2. When the desired setting is displayed on-screen, move to Exit and press Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting. SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options. A pop-up menu displays Save options.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required. required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel). changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to change to another Frequency Mode. A valid Frequency Mode Repeat this action to change to another frequency. A Local Oscillator #1 frequency
is always required (i.e., for setting the L-Band or Downlink frequency). setting is required only if Downlink or L-Band/1 Frequency Mode are set (N/A1
displayed if Frequency Mode set to L-Band/2).
1
Not Applicable
Step 2. Enter a valid frequency and then press SELECT. You can also press the Ï/Ð To set the antenna LNB polarization
arrow buttons to display available settings (frequencies are displayed from 0
Step 1. Move to Polarization and press SELECT to display available settings
GHz through 15 GHz in 1 MHz steps). The default setting is 10.600 GHz.
(H [Horizontal], H (Fixed), V [Vertical]) or V (Fixed). The default setting is
Step 3. When the desired setting is displayed on-screen, move to Exit and press H (Horizontal).
SELECT, or press 1 and then press SELECT to change the current setting.
Step 2. When the desired setting is displayed on-screen, move to Exit and press
A pop-up menu displays Save options.
SELECT, or press 1 and then press SELECT to change the current setting.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as A pop-up menu displays Save options.
required.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all required.
changes (No), or press 3 to cancel the operation (Cancel).
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to change to another frequency. A Local Oscillator #2 frequency
setting is required only if the Downlink or L-Band/2 Frequency Mode is set (N/A1
Repeat this action to change the polarization. When a Horizontal polarization is set,
displayed if Frequency Mode set to L-Band/1, or if operating Frequency in C-Band
a 19 volt DC signal is output via the receiver rear panel RF IN connector. When a
range [3.7-4.2 GHz]). The Local Oscillator #2 frequency used must be greater than
Vertical polarization is set, a 13 volt DC signal is output via this connector. Observe
the Local Oscillator #1 frequency.
the effect of the polarization change by checking the displayed relative Signal
Strength and Signal Quality values (see Figure 9). Higher numbers are better. If you
are unsure about which polarization to use, contact your dealer/reseller, or local
To set the Crossover frequency
service provider.
Step 1. Move to Crossover and press SELECT to replace the current setting.
Step 2. Enter a valid frequency and then press SELECT. You can also press the Ï/Ð
To set the FEC rate
arrow buttons to display available settings (frequencies are displayed from
10.7 GHz through 15 GHz in 250 kHz steps). The default setting is 11.700 GHz. Step 1. Move to FEC Rate and press SELECT to display available settings (1/2, 2/3,
3/4, 5/6, or 7/8). The default setting is 7/8.
Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting. Step 2. When the desired setting is displayed on-screen, move to Exit and press
A pop-up menu displays Save options. SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required. Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel). Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to change to another frequency. A Crossover frequency setting is
required only if the Downlink Frequency Mode is set (N/A1 displayed if Frequency Repeat this action to change the FEC Rate. The selected FEC Rate must match the
Mode set to L-Band/1 or L-Band/2 [not dual Ku-Band LNB operation]). The FEC Rate associated with the transmitted signal. If you are unsure about which
Crossover frequency setting determines which LNB is used (only for dual-LNB FEC rate to use, contact your dealer/reseller, or local service provider.
operation).
To set the Symbol Rate
Repeat this action to change the Network ID (see also “}About the Network ID”).
Changing the Network ID is normally required only when authorized subscriber
Step 1. Move to Symbol Rate and press SELECT to replace the current setting.
services are changed, or when new or different subscriber services are made avail-
Step 2. Enter a valid Symbol Rate using the numbered Remote Control buttons and able (see Figure 9). If you are unsure about which Network ID to use, contact your
then press SELECT. You can also press the Ï/Ð arrow buttons to display dealer/reseller, or local service provider. Changing the Network ID may also re-
available settings (Symbol Rates are displayed from 3 MS/s through 30.8000 quire that you execute a signal search (see “Search Setup menu” and “…About the
MS/s in 10 KS/s steps). The default setting is 28.3465 MS/s. Find option”).
Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options.
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Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required. During normal operation, your receiver is synchronized with the received LNB
signal (confirmed by the “Lock, Sig“ status display). If the receiver is able to syn-
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
chronize to a carrier frequency only and no MPEG stream is present or is recog-
changes (No), or press 3 to cancel the operation (Cancel).
nized, the “Lock, No Sig“ status is displayed, and the Signal indicator LED is OFF. If
no digital carrier signal is detected, the “No Lock“ status is displayed, and the Signal
Repeat this action to change to another Symbol Rate. The selected Symbol Rate
indicator LED is also OFF. If a signal search activated using the “Find” option is in
must match the Symbol Rate associated with the transmitted signal. If you are un-
progress, the “Searching“ status is displayed. If a signal search activated using the
sure about which Symbol Rate to use, contact your dealer/reseller, or local service
Search function is in progress, the message “Searching for a signal“ is displayed. For
provider.
more information about the Find option, see “…About the Find option”. For more
information about signal searches, see “}About the Search option”.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Once activated, the receiver begins searching for a signal associated with any Net-
work ID. When a possible match is found, the search is temporarily interrupted
while the receiver attempts to synchronize with the found signal. If synchroniza-
tion is successful, the “Lock, Sig“ status is displayed on-screen, and the settings can
be saved, as required before exiting to video (current channel). If receiver synchro-
nization cannot take place, the signal is discarded and the signal search is auto-
matically resumed. If no signal is found, the signal search continues indefinitely,
and must be manually terminated (see also “}About the Search option” and
“…About the Signal State”).
To Find a signal
Step 1. Move to Find and press SELECT to display ONactivating the signal search
(available options are ON and OFF).
Step 2. When a signal is found (Lock, Sig status display), move to Exit and press
SELECT (or press 1 and then SELECT).
A pop-up menu displays Save options.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to search for (i.e., Find) another signal. When the settings are
saved, the Find option is automatically set to OFF. You can also terminate the
search manually by setting the Find option to OFF.
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Setting up your Business Satellite Receiver for normal operation requires that user-
related options be set from the User Setup menu. These settings are used for opti-
mizing receiver performance (see also “Receiver Setup menu” and “Search Setup
menu”).
You can view or change the current setup. Your dealer/reseller or local service
provider can advise you about what receiver settings you may need to change (see
also “Search Setup menu”). Move to Exit and press SELECT (or press 1 and then
SELECT) to return to the previous menu. Figure 10. User Setup menu and Password prompt display
no password is entered, or if no other key or button is pressed within one (1) min-
ute of the banner text message display, the current channel displays automatically.
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If the incorrect Password is entered (any Lock Level setting), a message box dis-
Five (5) unique Lock Levels are available for protecting your Business Satellite Re- plays to confirm the invalid Password entry, and access to the Main Menu (in the
ceiver and the current receiver settings against unauthorized use or modification case of Lock Level 3), or to the Lock Levels option (User Setup menu) is denied. A
(see Table 5). A Lock Level 0 setting lets you make any changes to the current re- Password prompt also displays when changing the Password (see Figure 10). See
ceiver setup. Lock Levels 1 and 2 limit access to settings that cannot compromise also “}About the Password”). The accompanying table summarizes Lock Level
the video signal. When the receiver setup is protected via Lock Levels 3 or 4, access settings and associated receiver options.
to menus is blocked to preserve the current receiver setup, and only the current (or
Last) channel is available for viewing (see IMPORTANT). At Lock Level 3, only
POWER, MUTE, VOLÏ and VOLÐ functions are available. Lock Level 4 is identi-
cal to Lock Level 3, except it can only be changed via remote terminal or PCC
uplink signal. Note that after setting the Lock Level to 3, you are automatically
returned to video after exiting the User Setup menu (i.e., moving to Exit and
pressing SELECT). IMPORTANT!
A virtual channel displayed for 20 seconds or more automatically becomes the
Receiver Lock Levels are Password-protected. When an attempt is made to change current (Last) channel. As Lock Level 3 disables most Lock Level 0 functions
the Lock Level setting (Lock Level 2 or lower), a Password prompt displays (see (including channel changes), perform this action before changing the current
Figure 11). After the correct Password is entered, you can change the Lock Level Lock Level setting to 3 (see also }About saving changes).
setting. If Lock Level 3 is currently set and MENU button is pressed, a banner dis-
plays with a password prompt. After the correct Password is entered, the Main
Menu displays, and the receiver Lock Level is automatically set to Level 0. If
Table 5. Available Lock Levels
Level Description
0 All settings unlocked (receiver lockout disabled)
1 All settings unlocked except Factory Reset and Password options
2 All settings unlocked except Receiver Setup and User Setup1 options
3 All settings locked (access via Password only)
4 All settings locked (access via remote terminal or PCC uplink signal only)
Step 2. Enter a valid Lock Level (number) and then press SELECT. You can also press
the Ï/Ð arrow buttons to display available settings (Lock Levels are displayed Figure 11. Password prompt banner display
from 0 through 3). The default setting is 0.
A pop-up displays for entering the current Password.
Step 3. Enter the current Password and press SELECT (for security, a default charac- To display the Main Menu (if Lock Level 3 set)
ter is substituted for each button pressed).
Step 1. Press the MENU button.
Step 4. Move to Exit and press SELECT, or press 1 and then press SELECT to change An on-screen prompt displays for entering the current Password
the current setting. (see Figure 11).
A pop-up menu displays Save options.
Step 2. Enter the current Password and press SELECT to display the Main Menu (for
Step 5. Press 1 to save the new setting (YES), or follow the on-screen instructions, as security, a default character is substituted for each number pressed).
required.
The receiver settings are enabled or disabled, depending on the Lock Level set.
To set the Bouquet ID
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel). Step 1. Move to Bouquet ID and press SELECT to replace the current setting. If nec-
essary, record the current Bouquet ID number for reference.
Repeat this action to change the Lock Level setting. Menu options appear grayed- Step 2. Enter a valid Bouquet ID (number) and then press SELECT. You can also press
out if disabled by the current Lock Level setting. the Ï/Ð arrow buttons to display available settings (numbers are displayed
from 0 through 65535). The default setting is 0.
Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
1
Baud Rate and TV Audio options are unlocked
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all Repeat this action to change to another baud rate. If you are unsure about which
changes (No), or press 3 to cancel the operation (Cancel). baud rate to use, contact your dealer/reseller, or local service provider.
Repeat this action to change the Bouquet ID. Changing the Bouquet ID is normally
required only when authorized subscriber services are changed, or when new or To set the Aspect Ratio
different subscriber services are made available (see “Search Setup menu”).
Step 1. Move to Aspect Ratio and press SELECT to display available settings (Normal
Changing the receiver Bouquet ID may also require that you execute a signal
[4X3] or Wide Aspect 1 [16X9]). The default setting is Normal.
search.
Step 2. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
To set the modulated TV Audio output
A pop-up menu displays Save options.
Step 1. Move to TV Audio and press SELECT to display available settings (L [Left], R Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
[Right], or L+R [Left + Right]). The default setting is Left+Right. required.
Step 2. When the desired setting is displayed on-screen, move to Exit and press Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
SELECT, or press 1 and then press SELECT to change the current setting. changes (No), or press 3 to cancel the operation (Cancel).
A pop-up menu displays Save options.
Repeat this action to change the Aspect Ratio. Setting the Aspect Ratio to Wide lets
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
you view programming broadcast in 16 X 9 format on your TV monitor (only if
required.
enabled at uplink). If you are unsure about which aspect ratio to use, contact your
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all dealer/reseller, or local service provider.
changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to change the modulated TV Audio output. Changing the TV
Audio option setting modifies the audio signal routing from the receiver rear panel «$ERXWWKHORFDOWLPH
(see “Connecting your system”). If you are unsure about which audio routing to
use, contact your dealer/reseller, or local service provider. Current day, date and time information is displayed at the top of each menu. Time
information is normally broadcast as part of the transmitted digital signal, and is
usually the broadcaster local time relative to GMT2. If the current broadcast time is
To set the Baud Rate (for external remote operation)
not your local time, you must change this time setting. Time information is dis-
played in the following format.
Step 1. Move to Baud Rate and press SELECT to display available settings [600,
1200, 2400, 4800 or 9600 baud] ). The default setting is 9600. Day 00/00/00 00:00AM
Step 2. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting. To set the Local Time
A pop-up menu displays Save options.
Step 1. Move to Local Time and press SELECT to replace the current setting.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel). 1
If available via uplink
2
Greenwich Mean Time
Step 2. Press the Ï/Ð arrow button to advance forward or backward from the current
time setting in one-half (½) hour increments over a 24-hour period (12:00 AM «$ERXWYLGHRVXEWLWOHV
through 11:59 PM). The default setting is 12:00 AM.
Your Business Satellite Receiver can decode and display video subtitles on-screen if
this information is broadcast as part of the encoded digital signal. Video subtitling
To set the Video Standard
is defined at the uplink via PowerVu System software, and can be set for display in
a number of different languages, or can be disabled. When available, subtitle text
Step 1. Move to Video Standard and press SELECT to display available settings
appears at the bottom of the TV monitor screen and is synchronized with video
[AUTO, NTSC, PAL-B, PAL-M OR PAL-N] ). The default setting is AUTO.
programming. If the current subtitle language setting is incompatible, unavailable
Step 2. When the desired setting is displayed on-screen, move to Exit and press or does not match the subtitle information in the received digital signal, no subti-
SELECT, or press 1 and then press SELECT to change the current setting. tles are displayed. When you disable video subtitling (i.e., OFF) and exit to video
A pop-up menu displays Save options. from menus, a banner text message displays to confirm that no subtitles will dis-
play. While in video, you can use the Next Day/ Previous Day Remote Control
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
button to advance forward or backward through the available settings (see
required.
“Remote Control functions”). For a list of available subtitle languages, see Table 6.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
To set the video Subtitles Language
Repeat this action to change the Video Standard. The Video Standard is initially
Step 1. Move to Subtitles Lang. and press SELECT to unlock the current setting.
preset to NTSC or PAL-B, depending on factory-installed options. Within your
local network or jurisdiction, the local service provider may output a NTSC (525- Step 2. Press the Ï/Ð arrow button to advance forward or backward through the
line) or PAL-M (625-line) QPSK (downlink) signal. When set to AUTO, the receiver available settings (see Table 6). The default setting is OFF.
automatically displays video using the Video Standard associated with the QPSK
Step 3. When the desired setting is displayed on-screen, move to Exit and press
(downlink) signal. When set to a specific Video Standard, the receiver displays
SELECT, or press 1 and then press SELECT to change the current setting.
video only when the current setting matches the Video Standard associated with
A pop-up menu displays Save options.
the received signal. If the Video Standard (current setting) does not match the re-
ceived signal, an on-screen message displays to confirm that the current setting is Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
invalid. required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
If you are unsure about which Video Standard to use, contact your dealer/reseller,
changes (No), or press 3 to cancel the operation (Cancel).
or local service provider (see also “}About changing the Video Standard”).
Repeat this action to change the Subtitles Language. If you are unsure about which
language to use, contact your dealer/reseller, or local service provider.
IMPORTANT! The current Video Standard setting is used by the receiver for
correct display of the video (picture) only. The satellite receiver does not con-
To change the display characteristics of the subtitle language, refer to the Display
vert from one Video Standard to another, such as from NTSC (525-line) to
Setup menu.
PAL-B (625-line).
Table 6. Available video subtitle languages
Step 2. Enter the current Password and press SELECT (for security, a default charac-
Language Language Language ter is substituted for each button pressed).
A pop-up displays for entering the new Password.
Arabic Hebrew Russian
Batak Hindi Sanskrit Step 3. Enter the new Password and press SELECT (any number from 0000 through
9999 is valid).
Bengali Hungarian Serbian
A pop-up displays for confirming the new Password.
Bulgarian Indonesian Sinhalese
Step 4. Enter the new Password again and press SELECT.
Chinese Irish Spanish
A pop-up displays to confirm that the new Password is ready to use.
Czech Italian Swedish
Step 5. Repeat this action to change the current Password. If you make an error or
Dutch Japanese Tai press the wrong button when entering the Password, press the Í/Î arrow
English Korean Tamil buttons to cancel input, and start again. If the Password is lost or is unavail-
able, contact your dealer/reseller or local service provider for assistance.
Finnish Malay Thai
1
French Multiple Ukrainian
Gaelic Polish Vietnamese
German Portuguese Undefined 1, 2, 3, 4 ,5 and 62
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Greek Romanian OFF (Disabled) The Factory Reset option is used for resetting the receiver to factory default set-
tings. When activated, the current receiver settings are replaced by the default set-
tings (see Table 7). After the factory defaults are restored, you can make any
}$ERXWWKH3DVVZRUG changes, as required. Current receiver settings can be replaced at any time.
A unique Password (4-digit number) protects the current receiver settings against
To restore the factory default settings
unauthorized changes. When changing the Password, record and keep this number
in a secure location. The default password provided is} Move to Factory Reset and press SELECT.
A pop-up menu displays available options (see Table 7).
Default Password 1234
It is recommended that you change the default Password to a different Password After selecting the Factory Reset option you can
when the receiver is first installed, and periodically afterward, as required.
Restore factory defaults: Press 1 to restore the factory defaults (YES)
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Automated signal search options are available from the Search Setup menu for
setting up your Business Satellite Receiver (see also “Receiver Setup menu”).
Available options: Move to Exit and press SELECT (or press 1 and then SELECT)
to return to the previous menu.
You can view or change the current setup. Your dealer/reseller or local service
provider can advise you about what receiver settings you may need to change. The Figure 12. Search Setup menu display
following Search setup information is displayed on-screen.
time, a signal search is activated automatically.
Search Mode
Search Type Once activated, the receiver begins searching for a signal associated with the cur-
rent Network ID. When a possible match is found, the search is temporarily inter-
Lower Range
rupted while the receiver attempts to synchronize with the found signal. If syn-
Upper Range chronization is successful, the signal status is displayed on-screen. Settings can be
saved, as required while in the Search Setup menu before exiting to video (current
I/Q Select
channel). If receiver synchronization cannot take place, the signal is discarded and
the signal search is automatically resumed. If no signal is found, the signal search
continues indefinitely, and must be manually terminated. A signal search can also
}$ERXWWKH6HDUFKRSWLRQ be manually terminated, or interrupted and resumed with different settings (see
also “…About the Find option” and “…About the Signal State”).
Searching for a signal with the “Search” option is used for restoring normal re-
ceiver operation if the received signal is interrupted or lost, or is changed by the
local broadcast satellite services provider.
A signal search is enabled by setting the Search option to ON at the Search Setup
menu, and is activated automatically only if the carrier signal is interrupted or lost
for more than 20 seconds (with menus not displayed). If the lost carrier signal is
recovered within 20 seconds, the receiver will attempt to synchronize with the last
locked channel. If not available, the lowest channel available will be used, regard-
less of signal authorization. If the lost carrier signal is not recovered within this
Table 8. Available Search Type options
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Option Description
Signal searches are constrained or limited by the current Search Type and the
FEC Rate Search by FEC Rate
boundary settings for the Lower and Upper Range. When searching for a signal,
the receiver uses the Search Type as the primary search criteria. For example, if the Frequency Search by Frequency
FEC Rate is set as the Search Type, only signals that match the current FEC Rate
(set at the Receiver Setup menu) within the current Lower/Upper Range frequency Repeat the above action to change the Search Type. If you are unsure about which
boundaries are examined for a possible match. Signals associated with all other Search Type to use for best results, contact your dealer/reseller, or local service
FEC Rates are ignored (see also “}About I/Q signal inversion”). provider.
To set the Search Mode To set the Lower and Upper frequency ranges for the search
Step 1. Move to Search Mode and press SELECT to display available settings (ON or Step 1. (a) Move to Lower Range and press SELECT to replace the current setting.
OFF). The default setting is OFF. (b) Enter a valid frequency and then press SELECT. You can also press the Ï/Ð
arrow buttons to display available settings (frequencies are displayed in 250
Step 2. When the desired setting is displayed on-screen, move to Exit and press kHz steps from 950 through 2150 MHz). The default setting is 950 MHz.
SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options. Step 2. (a) Move to Upper Range and press SELECT to replace the current setting.
(b) Enter a valid frequency and then press SELECT. You can also press the Ï/Ð
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as arrow buttons to display available settings (frequencies are displayed in 250
required. kHz steps from 950 through 2150 MHz). The default setting is 2150 MHz.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all Step 3. When the desired settings are displayed on-screen, move to Exit and press
changes (No), or press 3 to cancel the operation (Cancel). SELECT, or press 1 and then press SELECT to change the current settings.
A pop-up menu displays Save options.
Setting the Search Mode to ON enables the signal search for automatic activation.
You can disable the signal search option by setting the Search Mode to OFF.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
To set the Search Type
Step 1. Move to Search Type and press SELECT to display available settings Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
(see Table 8). The default setting is Frequency. changes (No), or press 3 to cancel the operation (Cancel).
Step 2. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting. Repeat this action to change to another frequency. If you are unsure about which
A pop-up menu displays Save options. frequencies to use, contact your dealer/reseller, or local service provider.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
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The I/Q Select function provides automatic or manual tracking of inverted and
non-inverted digital QPSK signals. When set to Automatic, the I/Q Select function
automatically tracks the received digital signal and inverts the signal, as required.
When set to Inverted, the received digital signal is always inverted. Conversely,
when set to Non-Inverted, the received digital signal is never inverted. The I/Q
Select function is normally set to Automatic. The I/Q Select Inverted and
Non-Inverted settings can be used to automatically reject unwanted signals.
Step 2. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options.
Step 3. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Repeat the above action to change the I/Q Select setting. Unless otherwise recom-
mended, I/Q Select should normally be set to Automatic (default). If you are un-
sure about which setting to use, contact your dealer/reseller, or local service pro-
vider. For a list of default receiver settings, see Table 7.
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Information about the current receiver setup and about current receiver operating
conditions is available from the Receiver Status menu, including ADP count. The
current setup is also affected by your LNB antenna (dish) installation.
Available options: Move to Exit and press SELECT (or press 1 and then SELECT)
to return to the previous menu. You can also select USER SETUP (or press 2 and
then SELECT) to display the User Setup menu, or select RECEIVER SETUP (or
press 3 and then SELECT) to display the Receiver Setup menu, or select
CONFIGURATION (or press 4 and then SELECT) to display the Configuration
menu. Figure 13. Receiver Status menu display
You can view information about the current setup. Your dealer/reseller or local
service provider can advise you about what receiver settings you may need to
change. The following available satellite broadcast services information is dis-
played on-screen.
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The encrypted and non-encrypted Address Data Packet (ADP) count is continu-
ously monitored by the receiver. The information displayed on-screen for each
Network ID
packet type indicates how much of the transmitted packet information is being
Address accurately received and processed by the receiver. Under ideal conditions, both of
the displayed figures are (nearly) identical. To assist with monitoring your re-
Smart Card
ceiver’s performance, you can clear or reset the ADP count to zero (0) at any time
Signal Strength using the Reset ADP option. The ADP count is also reset each time the receiver is
switched ON.
Signal Quality
Signal State
To reset the ADP count
ADP (enc)
Step 1. Move to Reset ADP and press SELECT.
ADP (non-enc)
The ADP count is reset to zero (0).
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The Network ID display is the current Network ID. This number must be correctly The Signal Quality display is continuously updated to indicate the relative quality
set at the Receiver Setup menu to match the Network ID associated with the uplink of the received QPSK digital signal. The Signal Quality (displayed on a scale from 0
signal. Loss of service will result if the receiver Network ID and/or Bouquet ID through 9) is associated with the Bit Error Rate, and is a measure of how much of
does not match the uplink signal Network/Bouquet ID information (see also the original signal information is being received. Signal Quality is also displayed at
“}About the Network ID”). the Receiver Setup menu, and graphically at the Dish Pointing menu (see also
“…About Signal Strength and Signal Quality”).
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This is the address of your receiver and is provided by the internal security element
(ISE) installed in the receiver. It distinguishes your receiver from all other receivers The Signal State display is continuously updated to indicate that the receiver is
within the network. synchronized with the received LNB signal (confirmed by the “Lock, Sig“ status
display), or to indicate loss of signal synchronization (confirmed by the “Lock, No
Sig“ status). If the receiver is able to synchronize to a carrier frequency only and no
MPEG stream is present or is recognized, the “Lock, No Sig“ status is displayed, and
6PDUW&DUG« the Signal indicator LED is OFF. If no digital carrier signal is detected, the “No
The Smart Card display indicates whether the Smart Card external security device Lock“ status is displayed, and the Signal indicator LED is also OFF. If a signal
is installed or not installed (see Figure 5). If your receiver includes a Smart Card, search activated using the “Find” option is in progress, the “Searching“ status is
the device OSE1 version identification number is displayed at the Configuration displayed (see also “…About the Find option” and “Search Setup menu”). Signal
menu if a Smart Card is used. State is also displayed at the Receiver Setup menu, and at the Dish Pointing menu
(see also “…About the Signal State”).
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The Signal Strength display is continuously updated to indicate the relative
strength of the received QPSK digital signal. The Signal Strength (displayed on a
scale from 00 through 99) is associated with the signal input level. Signal Strength
is also displayed at the Receiver Setup menu, and graphically at the Dish Pointing
menu (see also “…About Signal Strength and Signal Quality”).
1
Outside Security Element
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Information about available satellite broadcast services and the current setup is
available from the Available Services menu. These services are authorized through
your dealer/reseller or local service provider. The current setup is also affected by
your LNB antenna (dish) installation.
Available options: Move to Exit and press SELECT (or press 1 and then SELECT)
to return to the previous menu.
You can view information about the current setup. The following available satellite Figure 14. Available Services menu display
broadcast services information is displayed on-screen.
Scrambling (status) If EXPANSION PORT control pins are being used for remote receiver operation via
Authorization (status) Serial Remote Control commands, the status of each pin is displayed at the Control
field. For example, if all four control pins are set to the open collector state
(i.e., High), the Control field displays “HHHH”. For more information about the
EXPANSION PORT, see “Connecting your system” (see also “Appendix C Serial
Remote Control Command Set”).
1
Packet ID
2
Low Speed Data For more information about screen messages, see “Appendix B Troubleshooting”.
3
Vertical Blanking Interval
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When you navigate to menus from video, the information displayed is associated
with the current (video) channel, which is also displayed on-screen at the Available
Services menu. If no changes have been made to the current setup, you are auto-
matically returned to the same channel when you exit to video. If any changes have
been made (at the Receiver Setup menu only), exiting to video from menus after
saving changes is always preceded by the installer channel banner display. Note
that changes made at any other menu permit direct return to the previously-
watched channel. For more information about the installer channel, see “Setting up
the receiver”.
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Information about the strength and quality of the incoming signal obtained via
your satellite LNB antenna (dish) installation and current receiver setup is available
from the Dish Pointing menu graph display.
Available options: Move to Exit and press SELECT (or press 1 and then SELECT)
to return to the previous menu.
You can view information about the current setup. Two independent bar graphs
provide continuous display of Signal Strength and Signal Quality. Signal Strength
and Signal Quality information is also displayed numerically at the Receiver Status Figure 15. Dish Pointing menu display
and Receiver Setup menus (see “Receiver Status menu” and “Receiver Setup
menu”).
Temporary, solar-related electromagnetic disturbances occur every year during the
spring and autumn months. These disturbances usually persist for several minutes
a day for approximately one week during these periods. Your service provider will
«$ERXW6LJQDO6WUHQJWKDQG6LJQDO4XDOLW\ advise you about channels that may be adversely affected. For troubleshooting
information, see “Appendix B Troubleshooting”.
Your Business Satellite Receiver actively monitors and updates the strength and
quality characteristics of the incoming signal as it is decoded, and displays this To verify your satellite LNB antenna installation or improve signal reception, refer
information dynamically using two (2) bar graphs. The Signal Strength (displayed to your antenna equipment installation manual, or contact your dealer or service
on a scale from 0 through 99) is associated with the Symbol Rate and signal input provider.
level. The Signal Quality (displayed on a scale from 0 through 9) is associated with
the Bit Error Rate, and is a measure of how much of the original signal information
is being received.
Certain receiver settings can cause signal loss or degradation which can compro-
mise video or audio information, or data. The effect of any changes you make to
your satellite LNB antenna installation is immediately displayed on the bar graphs.
Signal Strength and Signal Quality can also be affected by changes at the signal
source, and/or by adverse environmental or terrestrial conditions. Taken in com-
bination, certain receiver settings and signal conditions can cause the Signal
Strength and Signal Quality (values) to increase or decrease accordingly.
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Information about the currently installed receiver operating software and hard-
ware is available from the Configuration menu.
Available options: Move to Exit and press SELECT (or press 1 and then SELECT)
to return to the previous menu.
You can view detailed information about the installed receiver software. The fol-
lowing receiver configuration information is displayed. Figure 16. Configuration menu display
BSR App
Download
Boot 'RZQORDGVRIWZDUHYHUVLRQ«
IOP The Download display identifies the version number of the receiver Download
software. Remote receiver application software downloads performed over-the-air
ISE
via PowerVu System software are executed using the Download software.
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The Boot display identifies the version number of the receiver Boot (or startup)
The BSR App display identifies the version number of the receiver application
software. The Boot software is executed each time the receiver is restarted.
software. Receiver application software can be upgraded locally via Remote Con-
trol Commands (via the EXPANSION PORT), or remotely (i.e., over-the-air) via
PowerVu System software control.
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The IOP display identifies the version number of the receiver IOP (Input/Output
Processor) software. The IOP software controls the operation of all front panel
buttons and menu (softkey) functions.
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The ISE display identifies the version number of the receiver ISE (Internal Security
Element) software. The ISE software controls the operation of all internal data secu-
rity functions.
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The OSE display identifies the version number of the receiver OSE (Outside Secu-
rity Element) software, if installed. The OSE software operates on an external Smart
Card1 device.
1
Smart Card operation is currently unavailable
1HWZRUN3UHVHWVPHQX
This menu lets you configure and store sets of network parameters to be used to
define as many as 24 network signals. Each configuration set is called a “preset”
and is uniquely identified by a preset number (0 to 23). Once you have configured
and stored your presets, you can quickly choose which network signal you want to
lock on to by using the Remote Control unit.
If you have only one network preset to configure, you could use the Receiver Setup
menu instead of this menu. (See also “Receiver Setup menu”.) However, to config-
ure two or more network presets, you must use the Network Presets menu.
Most of the functions needed to set up your Business Satellite Receiver are avail-
able from the Network Presets menu. You can view or change the current setup.
To display the Network Presets menu Figure 17. Network Presets menu display
Step 1. Display the Main Menu (see Figure 7). If your LNB has only one local oscillator, set both L.O.s to the same local os-
Step 2. Move to Receiver Status and press SELECT. cillator frequency.
Step 3. Move to User Setup and press SELECT. Whenever you change a setting that is common to both the Receiver Setup
menu and the Network Presets menu, the setting is changed accordingly in
Step 4. Move to Network Presets and press SELECT. both menus.
Available options: Move to Exit and press SELECT (or press 1 and then SELECT) The current band you are using at the Network Presets menu depends on the
to return to the previous menu. frequency defined. Any frequency between 0 and 8 GHz is C-Band. Otherwise,
the frequency is KU-band.
When you switch between presets, the frequency mode in the Receiver Setup
«*HQHUDOUXOHVIRUXVLQJWKH1HWZRUN3UHVHWVPHQX menu changes to downlink.
For those familiar with L-Band frequencies, the Downlink frequency can be
The settings in fields Freq Mode, L.O. Freq #1, L.O. Freq #2, and Crossover can
determined according to the following formula:
be changed only at the Receiver Setup menu. These setting are used for all
network presets. If you set L.O. Freq #1 to a value less than 8 GHz, it is used as Downlink freq. = L-Band freq. + L.O. freq.
a C-Band L.O. frequency for all network presets. If you set L.O. Freq #1 to a
value greater than 8 GHz, it is used as a low Ku-Band L.O. frequency for all
network presets To set the Local Oscillator and Crossover frequencies
If you use Ku-Band, you must define L.O. Freq #1, L.O. Freq #2, and Crossover Step 1. Go to the Receiver Setup menu.
(at the Receiver Setup menu).
Step 2. Set field Freq Mode to Downlink.
Step 3. If you want to use C-Band, set L.O. Freq #1 to the desired C-Band frequency (0 To set the antenna LNB polarization
to 8 GHz) at the Receiver Setup menu, and then save the setting.
Step 1. Be sure you have configured the Local Oscillator and Crossover frequencies as
All network presets with downlink frequencies ranging from 0 to 8 GHz will use
described above.
the L.O. frequency defined in this step.
Step 2. Move to Polarization and press SELECT to display available settings
Step 4. If you want to use Ku-Band and if your LNB has two local oscillators
(H [Horizontal], H (Fixed), V [Vertical]) or V (Fixed). The default setting is
set L.O Freq #1, L.O.Freq #2, and Crossover for Ku-Band, and then save the
H (Horizontal).
settings.
Step 3. When the desired setting is displayed on-screen, move to Exit and press
If you want to use Ku-Band and if your LNB has only one local oscillator SELECT, or press 1 and then press SELECT to change the current setting.
set both L.O. Freq #1 and L.O. Freq #2 to the same setting as is applicable to A pop-up menu displays Save options.
your LNB.
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
All network presets with downlink frequencies greater than 8 GHz will use the
L.O. frequencies defined in this step. Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Step 5. Go back to the Network Presets menu to configure the rest of the settings.
Repeat this action to change the polarization. When a Horizontal polarization is set,
a 19 volt DC signal is output via the receiver rear panel SATELLITE connector.
To set the operating Frequency
When a Vertical polarization is set, a 13 volt DC signal is output via this connector.
Observe the effect of the polarization change by checking the displayed relative
Step 1. Be sure you have configured the Local Oscillator and Crossover frequencies as
Signal Strength and Signal Quality values (see Figure 9). Higher numbers are bet-
described above.
ter. If you are unsure about which polarization to use, contact your dealer/reseller,
Step 2. Move to Frequency and press SELECT to replace the current setting. or local service provider.
Step 3. Enter a valid frequency and then press SELECT. You can also press the Ï/Ð
arrow buttons to display available settings from 0 GHz through 15 GHz
To set the FEC rate
(Downlink) in 250 kHz steps. The default setting for Downlink is 10.7 GHz.
Step 1. Be sure you have configured the Local Oscillator and Crossover frequencies as
Step 4. When the desired setting is displayed on-screen, move to Exit and press
described above.
SELECT, or press 1 and then press SELECT to change the current setting.
A pop-up menu displays Save options. Step 2. Move to FEC Rate and press SELECT to display available settings (1/2, 2/3,
3/4, 5/6, or 7/8). The default setting is 7/8.
Step 5. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required. Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
A pop-up menu displays Save options.
changes (No), or press 3 to cancel the operation (Cancel).
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
Repeat this action to change to another frequency. A valid operating Frequency is required.
always required (i.e., for setting the Downlink frequency).
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
Repeat this action to change the FEC Rate. The selected FEC Rate must match the Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
FEC Rate associated with the transmitted signal. If you are unsure about which required.
FEC rate to use, contact your dealer/reseller, or local service provider.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
To set the Symbol Rate
Repeat this action to change the Network ID (see also “}About the Network ID”).
Changing the Network ID is normally required only when authorized subscriber
Step 1. Be sure you have configured the Local Oscillator and Crossover frequencies as
services are changed, or when new or different subscriber services are made avail-
described above
able (see Figure 9). If you are unsure about which Network ID to use, contact your
Step 2. Move to Symbol Rate and press SELECT to replace the current setting. dealer/reseller, or local service provider. Changing the Network ID may also re-
quire that you execute a signal search (see “Search Setup menu” and “…About the
Step 3. Enter a valid Symbol Rate using the numbered Remote Control buttons and
Find option”).
then press SELECT. You can also press the Ï/Ð arrow buttons to display
available settings (Symbol Rates are displayed from 3 MS/s through 30.8000
MS/s in 10 KS/s steps). The default setting is 28.3465 MS/s.
To set the NIT
Step 4. When the desired setting is displayed on-screen, move to Exit and press
Step 1. Be sure you have configured the Local Oscillator and Crossover frequencies as
SELECT, or press 1 and then press SELECT to change the current setting.
described above.
A pop-up menu displays Save options.
Step 2. Move to Use NIT and press SELECT to switch between YES and NO.
Step 5. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required. Step 3. When the desired setting is displayed on-screen, move to Exit and press
SELECT, or press 1 and then press SELECT to change the current setting.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
A pop-up menu displays Save options.
changes (No), or press 3 to cancel the operation (Cancel).
Step 4. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
Repeat this action to change to another Symbol Rate. The selected Symbol Rate required.
must match the Symbol Rate associated with the transmitted signal. If you are un-
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
sure about which Symbol Rate to use, contact your dealer/reseller, or local service
changes (No), or press 3 to cancel the operation (Cancel).
provider.
Step 5. Press 1 to save the new setting (YES), or follow the on-screen instructions, as
required.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
«+RZWRVHOHFWD1HWZRUN3UHVHW
Once you have configured the Network Presets you want, you can easily select a
preset while the receiver is in video mode by using the Remote Control unit.
Step 1. On the Remote Control unit, press FAVORITE (the current Network Preset is
displayed), key in the number of the configured Network Preset you want, and
press SELECT.
IMPORTANT! It takes several seconds for the newly selected Network Preset
to be displayed on screen.
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During normal operation, your receiver is synchronized with the received LNB
signal (confirmed by the “Lock, Sig“ status display). If the receiver is able to syn-
chronize to a carrier frequency only and no MPEG stream is present or is recog-
nized, the “Lock, No Sig“ status is displayed, and the Signal indicator LED is OFF. If
no digital carrier signal is detected, the “No Lock“ status is displayed, and the Signal
indicator LED is also OFF.
'LVSOD\6HWXSPHQX
This menu lets you select (a) the colour to be used for the menu background, (b)
the colour to be used for the subtitling text and (c) the colour to be used for the
subtitling shade (background),
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Menu background refers to the area over which menu fields are placed. Once you
have selected a menu background colour, it is applied to all menu screens.
6XEWLWOLQJWH[W«
Subtitling text is displayed on the lower portion of the video screen, if the option is Figure 18. Display Setup menu display
enabled. The text will be displayed in the language selected in the User Setup
menu.
To change the menu background colour
Step 1. Move to Menu colour and press SELECT to replace the current colour.
6XEWLWOLQJVKDGHEDFNJURXQG«
Step 2. When the desired colour is displayed on-screen, move to Exit and press SELECT,
Subtitling shade refers to the area which is superimposed over the lower portion of or press 1 and then press SELECT.
the video to serve as a background for subtitling text. A pop-up menu displays Save options.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
To display the Display Setup menu
changes (No), or press 3 to cancel the operation (Cancel).
Step 3. Move to User Setup and press SELECT. Step 1. Move to Subtitle col. and press SELECT to replace the current setting. (If you
choose AUTO, the colour used will be automatically chosen at the uplink.)
Step 4. Move to Display Setup and press SELECT.
Step 2. When the desired setting is displayed in the field, move to Exit and press
Available options: Move to Exit and press SELECT (or press 1 and then SELECT) SELECT, or press 1 and then press SELECT.
to return to the previous menu. A pop-up menu displays Save options.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
To change the subtitling shade (background) colour
Step 1. Move to Subtitle shade and press SELECT to replace the current setting. (See
Table 9 for descriptions of settings.)
Step 2. When the desired setting is displayed in the field, move to Exit and press
SELECT, or press 1 and then press SELECT.
A pop-up menu displays Save options.
Available options: Press 1 to save the new settings (Yes), or press 2 to discard all
changes (No), or press 3 to cancel the operation (Cancel).
.
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This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for:
The accompanying table lists standard features, available options and specifications information.
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Operating Specifications (contd) Description
Video output level: 1.0 V p-p r 10%
Audio output level: 2V RMS @ 10 K (max.)
Video Signal-To-Noise-Ratio: t 56 dB
Maximum video resolution : 704 x 576
Aspect Ratio: 4X3 and 16X9 transmission compatible (where available, and enabled at PCC system uplink)
VBI reinsertion: WST and NABTS
RF video signal input level: -30 dBm through -60 dBm per carrier
L-Band Frequency range: 950 MHz through 2150 MHz
Frequency response: Up to 5 MHz
Variable symbol rate: 3.0 through 30.8 MSymbols/s
Viterbi (inner) FEC: 1/2, 2/3, 3/4, 5/6 or 7/8
Viterbi (outer) FEC: Reed Solomon, T=8
VBI insertion: NTSC (VBI lines 10 through 22) or PAL (VBI lines 7 through 22)
Input/Output Connectors and Controls Description
RF IN: F type
ANT IN: F type or IEC type
TV OUT (NTSC) or UHF OUT (PAL): F type or IEC type
TV Modulator channel selector CH3/CH4 (NTSC US), CH1/CH2 (NTSC Japan) rotary dial CH 3039 (PAL G/I) switch
TSG (Test Signal Generator) ON/OFF TSG slide switch (PAL models only)
PAL G/I standard selector PAL G/I slide switch (PAL models only)
VIDEO (out): RCA type
S-VIDEO (out): 4-pin mini-DIN
AUDIO, L & R, unbalanced (out): 2 (RCA type)
EXPANSION PORT: 25-pin D, female (Low-Speed Utility Data)
WIDEBAND DATA port 9-pin D, female (Wideband Broadcast Data)
LNB PWR (drive voltage) ON/OFF: 13/19 VDC @ 250 mA max. (15 VDC @ 250 mA max. optional [Japan only])
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This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for:
7URXEOHVKRRWLQJFKHFNOLVW
If you experience any problems operating your Business Satellite Receiver, the following troubleshooting guide may help you to resolve your problem. Loose (or intermittent)
cable connections or an incorrect receiver setting can cause loss of service, signal degradation, sound or picture problems. In most cases, these problems can be quickly resolved
by following the tips and suggestions provided in the Troubleshooting checklist. Also included is a list of answers to some commonly asked questions.
Note that temporary, solar-related electromagnetic disturbances occur every year during the spring and autumn months. These disturbances usually persist for several minutes
a day for approximately one week during this period. When they occur, your service provider will advise you about certain channels that may be adversely affected. If you are
unable to resolve your problem after consulting this Troubleshooting checklist, contact your dealer/reseller or local service provider for assistance, or contact your local Scien-
tific-Atlanta Customer Support Center.
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Problem Possible Causes Remedies
7. No signal present (BSR switched on) x Installation problem x Check that all satellite/antenna/video and other cables are properly
and/or NO SIGNAL message displays connected
x Signal problem
x Local heavy precipitation falling (normal operation will likely resume x Check that your satellite antenna (dish) is properly aligned
after the precipitation has stopped) x Check that the correct BSR installation settings are being used, that
x Subscriber services are not authorized an adequate signal level is present and that receiver operating status
being reported
x You have attempted to record a copy-protected program (some pro-
grams are copy-protected at the discretion of the copyright owner x Check that the video signal is being routed directly from the BSR, and
and cannot be recorded properly on your VCR) not via your VCR equipment (some programming may be transmitted
using Macrovision copy protection for information about Macrovision
copy-protected programs or events, contact your dealer/reseller or
local service provider)
x Check that the TV modulator selector switch (receiver rear panel) is
set to the correct channel for receiving satellite signals via your TV
tuner/converter
x Check that your subscriber services are currently authorized
8. PROGRAM NOT AUTHORIZED message x Subscriber services are not authorized for the selected channel x Check that your subscriber services are currently authorized by dis-
displays playing signal status information at the Available Services menu (see
Available Services menu and/or contact your local services provider)
9. AUTHORIZATION KEY NOT RECEIVED mes- x Subscriber services are not authorized due to authorization key not x As above
sage displays being received
10. BLACKOUT message displays x Subscriber services are not authorized because of local blackout x As above
11. Blank (black) screen displays after x Installer channel screen displayed after exiting to video following x Press the CH Ç or CH È button on your Remote Control to display
exiting to video from menus changes made to the current receiver setup virtual channels
12. Poor reception x Your antenna, video and/or audio cables may be faulty or not properly x Check the connections to and from the satellite antenna LNB, televi-
connected sion antenna, and all video and audio cables (see Connecting your sys-
x Your Business Satellite Receiver is not setup to properly receive the tem for details)
satellite signal x A transmission problem or a temporary solar disturbance may be
x Possible station trouble (the signal source for one or more channels causing the poor reception (contact your service provider)
(or all channels) is temporarily affected by technical transmission x Check another channel or channels to compare signal reception
problems or a temporary solar disturbance
x Your satellite antenna (dish) may not be properly installed (dish/LNB
alignment) or is not accurately aimed at the satellite signal transmis-
sion source
13. No picture, no sound x You have not turned your Business Satellite Receiver on or the re- x Press the ON/STANDBY button on the receiver front panel, or press
ceiver is not properly connected to AC power the POWER key on your Remote Control transmitter
x Your antenna, video and/or audio cables may be faulty or not properly x Check that your Business Satellite Receiver is properly connected to
connected AC/power
x Possible station trouble (the signal source for one or more channels x Check the connections to and from the satellite antenna LNB, televi-
%²
Problem Possible Causes Remedies
(or all channels) is temporarily affected by transmission problems or sion antenna, and all video and audio cables (see Connecting your sys-
due to a temporary solar disturbance tem for details)
x Check another channel or channels to compare signal reception
14. Picture OK, poor sound x You have muted the sound x Check that the volume setting is not muted by pressing the VOL Ç or
VOL È button on your Remote Control
x Check another channel or channels to compare signal reception
x See the previous item in this table for details
15. Sound OK, poor picture x Check another channel or channels to compare signal reception
x See the previous item in this table for details
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The following list of commonly-asked questions with answers may answer some questions or concerns you have about the operation of your Business Satellite Receiver.
Questions Answers
1. What happens if the BSR is unplugged, or disconnected from AC power? 1. Your BSR may be deauthorized if not in use for an extended period of time. If this happens, contact
your dealer/reseller or local service provider to reauthorize your satellite services.
2. If the system does not appear to be working properly, what can be done? 2. Follow the troubleshooting tips and suggestions provided in this guide. If the problem persists, con-
tact your dealer/reseller or local service provider.
3. Why must the TV monitor be tuned to a specific channel (RF modulator) 3. Your Business Satellite Receiver provides a television signal to your TV tuner over a frequency that
corresponds to specific channels, depending on which model you have (channel s 1 or 2 for NTSC
[Japan] standard, channels 3 or 4 for NTSC [M/US] standard or channels 28 through 47 for PAL
standard). Your dealer/reseller or local service provider can identify the correct TV tuner and rear
panel switch setting(s) to use.
4. Can other programming be received using the same satellite antenna 4. An antenna signal distribution system that includes a signal splitting or bypass feature lets you
(dish)? distribute or receive other satellite signals. To find out if your system includes this capability, con-
tact your antenna installer, or your dealer/reseller or local service provider.
5. If there is more than one TV monitor available, can the Business Satellite 5. No. To do this requires a separate BSR for each TV monitor.
Receiver be used to watch different channels on each TV monitor?
6. How do you know which broadcast subscriber services you are authorized 6. If you are not authorized to receive broadcast services for (a) channel(s), program(s) or event(s)),
to receive? or if authorized services are temporarily interrupted or changed, an on-screen message is displayed
(see Troubleshooting checklist on the previous page). For more information, contact your
dealer/reseller or local service provider.
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This Appendix provides important information about your PowerVu Business Sat- SA1VER<CR>
ellite Receiver. Refer to this section for:
In the above example, the VER command causes the receiver model number to
BSR Remote Control command details display only after the Enter key is pressed (i.e., carriage return [<CR>]). The com-
mand is valid only if the characters “VER” are used (i.e., “VER” is not a valid
Your Business Satellite Receiver is equipped for external remote operation and command, even though the characters are the same). If command or syntax is inva-
control using serial Remote Control commands via a PC/workstation or data ter- lid, the receiver responds with “?”. If an internal overflow condition exists when
minal connection. This optional connection can be made at the receiver rear panel executing a command, the receiver responds with “V”. Note that all serial Remote
serial data port labeled EXPANSION PORT (see “Connecting your system”). Re- Control commands begin with the characters “SA1”.
mote operating commands can be used in place of the user interface for remote
receiver setup and monitoring.
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General information about how remote commands are used is followed by detailed A specific protocol is used for constructing and processing all Remote Control
information about each command, including syntax and command options. command and resulting response messages. The accompanying table shows BSR
command frame and response frame information.
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Table 12. BSR Command/Response frames
Each of the serial Remote Control commands are executed using a unique protocol
Command frame
or rules. These rules control command syntax (i.e., how a command must be sent to
the receiver) and how the receiver responds. Commands can only be interpreted by Byte Length Data Description
the receiver if upper case characters are used. When sending commands, observe 1 1 S Start character #1
the following.
2 1 A Start character #2
Use only upper case ASCII characters 3 1 1-9 Unit Number (in chain)1
: Precedes next ASCII character (if more than 9 units in chain)
All serial Remote Control commands begin with the characters SA1
4 n Command code and parameters
A command is executed only after a carriage return character is sent (i.e., the Enter
2
or Return key is pressed) 4+n 1 <CR> End of message
Response frame
The following conventions are used for identifying the serial Remote Control
command options found in this Appendix. 1 1 <LF>3 Line Feed
2 n Command Response
Left and right parenthesis characters { } and the forward slash character / are
2+n 1 <CR> Carriage Return
used to separate the command option(s) from the main command characters, and
must not be entered 3+n 1 <LF> Line Feed
4+n 1 > Ready for next message
The forward slash character / used to separate command options indicates that
one of the available options must be specified, and must not be entered
? (UURUV&RUUHFWHG
The command error message displays if the receiver cannot recognize the com- The CE command is available for polling the receiver to display the current Cor-
mand, or if an internal microprocessor operating error or error condition exists. rected Error count, and for clearing or resetting the Corrected Error count. Observe
the following syntax.
&
The overrun error message displays if the receiver cannot process the command SA1CE=0
completely, and/or if the command becomes corrupted during transmission. CE polls the receiver for the current Corrected Error count. CE=0 clears or resets
the current Corrected Error count. The receiver responds by displaying the fol-
lowing.
The BER command is available for polling the receiver to display the current Bit ### (0 through 65536) is the number of Corrected (Viterbi) Errors counted since the
Error Rate of the decoded digital signal (errors per second). Observe the following last reset. The Corrected Error count depends on the Signal Quality, and is auto-
syntax. matically reset each time the receiver is restarted. For information about signal
quality, see “Dish Pointing menu”.
SA1BER
BER polls the receiver for the current Bit Error Rate (digital signal), where #.#E-# is
the number is bit errors in a 1 million bit sample, expressed in scientific notation.
The receiver responds by displaying the following.
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(UURUV8QFRUUHFWHG )UHTXHQF\6WDELOLW\$)&OHYHO
The UE command is available for polling the receiver to display the current Uncor- The AFC command is available for polling the receiver to display the current rela-
rected Error count, and for clearing or resetting the current Uncorrected Error tive offset from the set center frequency of the decoded digital signal. Observe the
count. Observe the following syntax. following syntax.
SA1AFC
UE=0
AFC polls the receiver for the current relative offset from the set center frequency
UE polls the receiver for the current Uncorrected Error count. UE=0 clears or resets (decoded digital signal), where ## can be any number from -99 through +99. The
the current Uncorrected Error count. The receiver responds by displaying the fol- receiver responds by displaying the following.
lowing.
AFC={+/-}##
UE=###
The receiver automatically compensates for a +/- 2.5 MHz frequency offset which
### can be any number from 0 through 65536, and is the number of uncorrected is equivalent to an AFC value of approximately +/- 12.
Viterbi errors counted since the last reset. The Uncorrected Error count depends on
the Signal Quality, and is automatically reset each time the receiver is restarted. For
information about signal quality, see “Dish Pointing menu”.
,QVWDOOHU
The INST command is available for displaying current receiver settings, or for
([WHUQDO6HFXULW\PLFURSURFHVVRU changing the receiver settings. Observe the following syntax.
The OSE command is available for polling the receiver to display the network ad- SA1INST=#,{##.#####/####.##},#,##.####, ##.###, ##.###,
dress plus the installed software version for the External Security microprocessor ##.###, #, #####, #####
(Smart Card), including algorithm information. Observe the following syntax.
INST polls the receiver for the current receiver settings. To change any setting, you
OSE must use all INST command options. The receiver responds by displaying the fol-
lowing.
OSE polls the receiver for network address and installed software version infor-
mation (External Security microprocessor and algorithm [Smart Card]). The re- INST=#,{##.#####/####.##},#,##.####, ##.###, ##.###, ##.###, #, #####, #####
ceiver responds by displaying the following
The accompanying table identifies each of the command parameters as displayed
OSE=###-###-####-#, V#.##(#) - (from left to right), in order.
###-###-####-# is the network address, V#.## is the software version, (#) is the de-
cryption algorithm type, and “-“ is displayed only if the Smart Card is not in-
stalled.
&²
Table 14. INST command options ISE
Parameter Options ISE polls the receiver for network address and installed software version informa-
tion (Internal Security microprocessor and algorithm), where ###-###-####-# is the
1. # (Frequency Mode) 0 (Downlink), 1 (L-Band 1), or 2 (L-Band 2).
network address, V#.## is the software version, (#) is the decryption algorithm
2. ##.##### (Downlink Frequency, if Range (0-15 GHz) type, and “-“ is displayed only if the ISE is not installed. The receiver responds by
Frequency Mode set to Downlink)
displaying the following
or
####.## (L-Band frequency, if Fre- Range (950-2150 MHz, with 250 kHz resolution)
ISE=###-###-####-#, V#.##(#) -
quency Mode set to L-Band)
3. # (FEC Rate) 1 (1/2), 2 (2/3), 3 (3/4), 4 (5/6) or 5 (7/8) ###-###-####-# is the network address, V#.## is the software version and (#) is the
4. ##.#### (Symbol Rate) Range (3-30.8 MS/s [variable-rate decoders decryption algorithm type, and "-" is displayed only if the ISE is not installed.
only]) ignored in fixed-rate decoders
5. ##.### (Local Oscillator #1 fre- Range (0-15 GHz)
quency [C-Band])
6. ##.### (Local Oscillator #2 fre- Range (0-15 GHz)
.H\ERDUGPLFURSURFHVVRU
quency [Low Ku-Band])
The KBD command is available for polling the receiver to display the installed
7. ##.### (Crossover frequency) Range (10.7-15.0 GHz) for Dual-Ku [Downlink software version for the Keyboard microprocessor. Observe the following syntax.
Mode] only)
8. # (Polarization) 0 (Horizontal), 1 (Horizontal, Fixed), 2 (Vertical) or
3 (Vertical, Fixed) KBD
9. ##### (Network ID) 0 to 65535 KBD polls the receiver for installed software version information (Keyboard mi-
10. ##### (Bouquet ID) 0 to 65535 croprocessor). The receiver responds by displaying the following.
KBD=V#.##
When using the INST command, a valid Downlink frequency or L-Band frequency
must be specified. The INST command is valid only if Channel 0 is the current
V#.## is the installed software version.
channel, and if any menu (except the Receiver Setup menu) is displayed. For more
information about the current channel, see “Available Services menu”. No pa-
rameters may be omitted when using this command.
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The LOCK command is available for polling the receiver to display the current
Lock Level setting, and for changing the Lock Level setting. Observe the following
syntax.
The ISE command is available for polling the receiver to display the network ad-
dress plus the installed software version for the Internal Security microprocessor,
SA1LOCK=#
including algorithm information. Observe the following syntax.
LOCK polls the receiver for the current Lock Level setting. LOCK=# changes the
receiver Lock Level. The receiver responds by displaying the following.
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LOCK=# SA1PCTL,#={H/L/R}
PCTL,# polls the receiver for the current state of (specific) EXPANSION PORT
# can be 0, 1, 2, 3 or 4. When set to 0, receiver lockout is disabled (all options are
available). When set to 1, menus and current receiver settings are displayed, and all control pins, where # can be 1, 2, 3 or 4. PCTL,#=H sets the specified port pin for
options are available except Factory Reset and Set Password. When set to 2, menus local control over the HIGH state (open collector) , where # can be 1, 2, 3 or 4.
and current receiver settings are displayed, and all receiver functions are locked PCTL,#=L sets the specified port pin for local control over the LOW state
out or disabled except for all Receiver Setup and User Setup1 menu options. When (grounded) , where # can be 1, 2, 3 or 4. PCTL,#=R sets the specified port pin for
set to 3, menus are not displayed and all user interface receiver functions are locked REMOTE (uplink) control over the HIGH and LOW states, where # can be 1, 2, 3 or
out or disabled. Access to menus is Password-protected when Lock Level 3 is set. 4. The receiver responds by displaying the following.
When set to 4, no menus are displayed and all receiver functions are locked out or
PCTL,#={H/L/R}
disabled (i.e., accessible via remote terminal or PCC uplink signal only).
# can be any pin (number) from 1 through 4. For more information about the
The Lock Level setting has no affect on serial Remote Control command operation
EXPANSION PORT, see “Connecting your system”.
in any way.
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The PW command is available for polling the receiver for the current operating
The ICP command is available for polling the receiver to display the installed soft-
(power) state, or for powering the receiver on and off. Observe the following syn-
ware version for the Main microprocessor. Observe the following syntax.
tax.
SA1ICP
SA1PW={ON/OFF}
ICP polls the receiver for installed software version information (Main microproc-
PW polls the receiver for the current operating state. PW=ON powers the receiver
essor). The receiver responds by displaying the following.
on, and PW=OFF powers the receiver off. The receiver responds by displaying the
ICP=V#.## following.
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The PCTL command is available for polling the receiver to display the current op- 5HVHW
erating state of EXPANSION PORT control pins, and for enabling or disabling ex-
ternal control over EXPANSION PORT control pins. Observe the following syntax. The RESET command is available for resetting (restarting) the receiver (i.e., main
microprocessor) hardware. Observe the following syntax.
1
Baud Rate and TV Audio options are unlocked
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SA1RESET=YES # can be (see Table 15 below). Returned status codes represent all possible operat-
ing states. Note that each command response (instance) reflects the instantaneous
RESET=YES resets the receiver (i.e., warm boot only). The receiver responds by
operating state of the receiver which may indicate a response which is erroneous or
displaying the following.
unexpected. If an unexpected response is received, the steady or normalized oper-
ating state of the receiver can best be determined if this command is execute re-
RESET=RECV
peatedly.
Note that the RESET command does not reset the receiver operating software, or
Table 15. Possible signal status codes and descriptions
restore factory default receiver settings.
State Code Response
0 No lock
10 Search Mode Active
6LJQDO4XDOLW\ 20 Loss of Signal Time-out
The QLTY command is available for polling the receiver to display the current 30 Channel Change in Progress
relative Signal Quality of the decoded digital signal. Observe the following syntax.
40 Digital Lock, No Signal
SA1QLTY 50 Digital Lock, and Signal
QLTY polls the receiver for the current relative Signal Quality (decoded digital 60 Unauthorized Program Active
signal). The receiver responds by displaying the following. 70 Authorized Program Active
QLTY=#
# can be any number from 0 (bad) through 9 (good). Signal Quality depends, in
part, on the current Symbol Rate. For information about Signal Quality, see “Dish
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Pointing menu”. The AGC command is available for polling the receiver to display the current rela-
tive Signal Strength (or AGC level) of the decoded digital signal. Observe the fol-
lowing syntax.
6LJQDO6WDWH SA1AGC
The STATE command is available for polling the receiver for the current receiver AGC polls the receiver for the current relative Signal Strength (decoded digital
operating/Signal State. Observe the following syntax. signal). The receiver responds by displaying the following.
SA1STATE AGC=#
STATE polls the receiver for the current operating/ Signal State. The receiver re- # can be any number from 0 (bad) through 99 (good). Signal Strength is the associ-
sponds by displaying the following. ated with the AGC (Automatic Gain Control) signal level. For more information
about the Signal Strength, see “Dish Pointing menu”.
STATE=#
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The Version command is available for polling the receiver to display the version
(model) identification number. Observe the following syntax.
SA1VER
VER polls the receiver for the version (model) number. The receiver responds by
displaying the following.
VER=D9234_BSR
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.
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This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for:
3URGXFWVXSSRUW
Scientific-Atlanta provides customers with 24-hour hotline support from anywhere in North America. If you require technical assistance or product training support, or if you
have any questions concerning your Scientific-Atlanta product, contact the appropriate Customer Support Center from those listed below. Satellite Television Networks (STN)
customers who call a Customer Support Center are asked specific questions in order to identify their needs. In this way, each call can be directed to the customer support
representative most experienced with your Scientific-Atlanta product. Customer Support Centers also provide the following pre- and post-sales support services for Scientific-
Atlanta products.
IfIfyou
youcall
callfrom...
from... SupportLocation
Support Location Contactinformation
Contact information
USA or Canada Atlanta, Georgia, USA Call toll free from anywhere in the USA or Canada:
Customer Support Center 1-800-722-2009, press 2 and then listen for prompts
or
Toronto, Ontario, Canada Call direct: 1-770-903-6900
Europe, Middle East or Africa London, England Call toll free from anywhere in Europe: 1-800-220-145
or
Call direct: +441-923-271420
Asia or Australia Sydney, Australia Call toll free from anywhere in Australia: 1-800-500-518
'²
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24-hour hotline technical support services are available to answer technical questions about the operation, maintenance and repair of Scientific-Atlanta products.
7UDLQLQJVXSSRUW
On and off-site training plus technical support services are available for both equipment operators and system administrators.
:DUUDQW\DQGSRVWZDUUDQW\VXSSRUW
Warranty and post-warranty support services are available to assist customers returning Scientific-Atlanta products for service or repair.
&XVWRPHUUHVSRQVLELOLW\
When returning equipment, the customer is solely responsible for equipment packaging and transportation costs both to and from the factory.
At the customer's request, Scientific-Atlanta will make reasonable efforts to provide warranty service at the customer's premises, provided that the customer pays current field
service rates plus direct travel and accommodation expenses.
,QFDVHRIDIDXOW
If an equipment fault develops, perform following steps. For complete information, see “Product return”.
1. Notify Scientific-Atlanta of the problem immediately, providing the model number and serial number of the equipment plus details of the problem. On receipt of this information, service infor-
mation and shipping instructions will be provided.
2. (a) On receipt of instructions, return the product by prepaid freight.
(b) If the product or fault is not covered under warranty, Scientific-Atlanta will provide an estimate of repair charges in advance of any work performed.
'²
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To return any Scientific-Atlanta product for repair or replacement, follow the steps below. To be eligible for credit, a Material Return Authorization (RMA) number must ac-
company each product returned to Scientific-Atlanta. This number can only be obtained from your local Scientific-Atlanta Customer Support Center in advance of product re-
turn. Be sure to include this number in all correspondence.
1. Telephone or fax Scientific-Atlanta and request a Material Return Authorization for product return.
2. Tag or label the product with the following information.
x Your name and full return address
x Telephone contact number
x RMA number
x Sales order (if available)
x Purchase order (if available)
x Date the product was received
x Brief description of problems
3. Repackage the product using the original carton and packing materials, if possible. If the original packaging is not available, repackage the product using a suitable corrugated carton (or similar
shipping container). Be sure to wrap the product in sufficient protective packaging to prevent damage to the equipment during shipment.
4. Print or attach the following information on the outside of the carton or shipping container.
x The full shipping address
x Your name, your business name and full return address
x Contact telephone number
x RMA number
5. Ship the product prepaid and insured to the Scientific-Atlanta Customer Support Center (or other repair location) as directed. If you are unsure about where to ship the product, contact your
local Scientific-Atlanta Customer Support Center, Scientific-Atlanta dealer or distributor. Scientific-Atlanta does not accept freight collect charges. Be sure to prepay all return shipments.
'²
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Scientific-Atlanta Canada, Inc., hereafter called S-A, warrants that at time of shipment, goods sold shall be free from defects in material and workmanship, and shall be of the
quality characterized and described by S-A. Notice of any defect shall be given in writing to S-A or an authorized representative immediately upon discovery of such defect
within one [1] year of the date of shipment of the goods to the original purchaser only. S-A obligations under this warranty are limited to repair or replacement of the product
[or accessories] that upon examination by S-A or an authorized representative are found to be defective. Under no circumstances shall the obligations of S-A under this war-
ranty exceed the cost of goods sold. Approval for any goods returned for warranty must be obtained in advance from S-A or an authorized representative. S-A is not obligated
to accept any goods returned for warranty without prior authorization. Any agreement made between an authorized S-A distributor and the original purchaser that extends
product warranty beyond the one [1] year period warranted by S-A must not obligate S-A in any way. To obtain authorized warranty service, the purchaser must forward the
goods by prepaid freight to S-A or an authorized service facility. S-A is not obligated to accept any costs related to the return of goods including freight, customs duties or bro-
kerage fees incurred by the customer. This warranty is voided if a product is modified, altered or repaired by anyone other than S-A or an authorized service facility.
Repair charges deemed reasonable by S-A will apply to any goods returned for warranty and found to be in proper working condition. This warranty shall not apply to any
damage caused by war or insurgence, act of God, improper maintenance or change of serial number, or by operation contrary to the information contained in the instruction
manual. No liability is assumed by S-A for any collateral or consequential damages or losses associated with this product. S-A reserves the right the revise product specifica-
tions without prior notice.
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All products manufactured by Scientific-Atlanta Canada Inc., hereinafter called S-A, are warranted to be free from defects in material and workmanship, and conform to cur-
rently published specifications. Scientific-Atlanta Canada extends warranty coverage to the original purchaser only. Products must be purchased from a recognized Scientific-
Atlanta dealer or distributor.
/LPLWVRIOLDELOLW\
Scientific-Atlanta’s liability is limited to servicing, adjusting or correcting any product returned to the factory under warranty, including the replacement of defective compo-
nents. Equipment repairs are billed at normal rates for any fault caused by improper installation, maintenance or use, or if the product is subject to abnormal operating condi-
tions.
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Scientific-Atlanta makes no representations that its PowerVu product line is fully compatible with similarly represented equipment from other vendors due to the wide range of
implementation possibilities of the applicable standards.
'²
Scientific-Atlanta disclaims all statutory and implied warranties such as warranties of merchantability and fitness for purpose. In no event shall Scientific-Atlanta be liable for
incidental, indirect or consequential damages, regardless of being informed about the possibility of such damages, and in no event shall Scientific-Atlanta's liability exceed the
purchase price of the product.
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This equipment has been tested and found to comply with the limits for a TV Interface device and Class B digital device according to Part 15 of FCC Rules. These limits are de-
signed to provide reasonable protection against harmful interference when operated in a residential installation. This equipment generates, uses and can radiate radio fre-
quency energy, and if not installed and used in accordance with the instructions supplied in this manual may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be
determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures.
Connect the equipment to an AC outlet on a circuit different from that to which the receiver is connected
The user may find the booklet “Interference handbook” prepared by the Federal Communications Commission helpful. This booklet is available from the U.S. Government
Printing Office, Washington, DC 20402, stock no. 004-000-00450-7.
Shielded cables should be used to interconnect this device with any other/peripheral equipment (e.g., TV monitors, terminals, data sources, etc.) to ensure compliance with
Class B limits. Failure to do so may result in radio or TV interference. Cables should be of braided shield construction with metal end shells.
The manufacturer is not responsible for any radio or TV interference resulting from unauthorized modification of this equipment. It is the responsibility of the user to correct
such interference at the user’s expense.
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This digital apparatus does not exceed the limits for Class B radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada.
Le present appareil numerique n’mete pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de Class B prescrites dans le reglement sur le
brouillage radioelectrique edicte par Industrie Canada.
'²
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This Appendix provides important information about your PowerVu Business Satellite Receiver. Refer to this section for:
The label affixed to the receiver rear panel contains a 16-digit product identification code number that identifies your receiver, including factory options. The accompanying
figure shows the product identification code with available factory options. Use this information to help identify your receiver. Note that certain models are designed for use in
various countries or jurisdictions. For more information about product ordering, contact your local Scientific-Atlanta Customer Support Center, Scientific-Atlanta dealer or dis-
tributor.
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8.3$/%*,&+&+PRGXODWRUZLWK796&$57DQG8.SRZHUFRUG>ZLWK:LGHEDQGGDWD@
(XUR$VLD3$/%*,&+&+PRGXODWRUZLWK796&$57DQG(XURSRZHUFRUG>ZLWK:LGHEDQGGDWD@
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.
.
The Scientific-Atlanta logo and PowerVu are trademarks of Scientific-Atlanta, Inc. Other trademarks mentioned are trademarks of their respective
companies. Specifications and product availability are subject to change without notice.