SERVICE CHARGES APPLICABLE FROM 01.04.

2020

A. Service Charges pertaining to Loans & Advances:-

S.No Service Charges

1.1. INLAND LETTER OF CREDIT (ILC)

Opening Charges (per LC)

(Charges are inclusive of Commitment Fees and Usance charges)

Internal Charges
Rating (Subject to min. ₹500/-
per LC)
A1 to 0.25% per month
A3
A4 to 0.30% per month
B2
B3 & 0.35% p r month
below

(The period is to be calculated from the date of opening LC to the last date of its validity + usance period of bill and part of a month
should be construed as a completed month)
Note: Wherever internal rating is not applicable, effective rate shall be in the range of A4 to B2.
(Effective Rate for 3 months@0.90%
6 months @1.80%)
1.2. Charges for Confirmation of LC
Normal charges as per Para 1.1

1.3. Revolving Letter of Credit

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal charges as per Para 1.1

1.4. Advising Charges of Letter of Credit

0.10 % subject to minimum of ₹ 1000 and maximum of₹ 5000.00

(Flat commission of ₹500 for advising each amendment.)

1.5. Charges for discrepant documents negotiated/ discounted by our bank under LC opened by our Bank or any other bank.

Flat 0.30% subject to minimum of ₹3000/-

(If payment received and credited to beneficiary account)

1.6. Attestation Charges for Certificates/ Commercial Invoices

₹50.00 per invoice Min. ₹100/- on each occasion;

(When the beneficiary asks for attestation of commercial invoice at the time of negotiation/collection, such attestation, may be
done free of charge; however, if the beneficiary ask for attestation of invoices on a subsequent occasion then prescribed
charges should be levied on each and every occasion he finds it necessary to do so.)

1.7. CLEAN PAYMENT RECEIVED UNDER LC

₹ 500/- Flat

1.8. TRANSFER CHARGES FOR TRANSFERABLE LC

₹ 1000.00 Flat for each transfer

1.9. NEGOTIATING CHARGES FOR BILLS NEGOTIATED /DISCOUNTED UNDER L/C OPENED BY OUR BANK OR OTHER BANK
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

₹ 1000.00 plus interest / bill at the applicable rate of interest from the date of negotiation to the date of reimbursement of funds to
the bank.

Wherever the sanctioning authority feels that higher charges can be charged to the borrower, the same may be levied on case to
case basis after negotiation with the borrower.

1.10. AMENDMENTS CHARGES (FOR EXTENSION OF VALIDITY PERIOD/ ENHANCEMENT IN VALUE OF LC/ ANY OTHER
AMENDMENT)
Extension of validity
period As per Para
Enhancement in 1.1
value of LC
₹500/- Flat on
Any other
each
amendment
amendment
1.11. CHARGES FOR LETTER OF CREDIT WITH 100% LIQUID MARGIN

100% Liquid 25% of normal

Margin charge
75% Liquid 50% of normal
Margin charges
50% Liquid 75% of normal
Margin charges

1.12. POSTAGE / OUT OF POCKET EXPENSES

All out of pocket expenses such as postages, telegrams, telex, cable charges, fax etc. shall be collected from the beneficiary,
unless otherwise specified.
1.13. Bank Guarantees Commission (Fresh /Renewal /Extension)
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal Commission
PBG 2.40% per Annum
FBG 3.00% per Annum

Commission based on Margin

Level of Margin Commission
100% 25% of Normal Commission
75% 50% of Normal Commission
50% 75% of Normal Commission
< 50% Normal Commission

 Minimum one quarter commission is chargeable and for part of a quarter, commission for full quarter shall be recovered.
 In cases where BG is issued for longer period and the borrower requests for recovery of commission on Annual/Qtly
basis as against the stipulated policy for recovery of commission for the entire tenure of the bank guarantee + the
claim period, an additional charge of 0.25% shall be applicable.

Bank Guarantees issued on behalf of contractors/ other customers in lieu of earnest money deposit for short periods, commission
shall be recovered for the actual period of the guarantee subject to a minimum of one month in cases where guarantees are issued
for a period up to six months. However, where the guarantee period is for part of a month(s), the guarantee commission shall be
charged for full month.

1.14. REFUND ON CANCELLATION OF GUARANTEE

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

 Commission to be refunded will be for full unexpired quarters only.

 However, Branch should recover commission for a minimum of two quarters.
 If an existing guarantee is extended for a specific period and the guarantee is being cancelled (after original tenure), commission
will be refunded for full unexpired quarters.

If guarantee is invoked by the beneficiary, commission charged will not be refunded.

1.15. Bank Guarantee counter guaranteed by Central Government / State Government / ECGC / Scheduled Commercial Bank
having minimum required regulatory CRAR including CCB

50% of normal commission applicable on Bank Guarantee up to the extent of counter guarantee amount.
On balance – normal charges

1.16. COMMISSION FOR STAND BY LC (SBLC)

Commission at par with Financial Bank Guarantee shall be charged.

Note:
1. If a guarantee, issued for a period of less than 3 months, is requested to be extended and the extended period plus the original
period including the claim period is three months or less, no additional commission need to be collected (Since the Bank had
already collected the minimum commission applicable for 3 months).
2. If a guarantee, issued for a period of less than 3 months, is requested to be extended and the extended period plus the
original period including the claim period is more than three months, additional commission on the period in excess of 3 months
only need to be collected subject to a minimum of 1 quarter.
If a guarantee is issued for a period of more than 3 months (including claim period), charges for the extended period only should be
collected (subject to levy of charges for a minimum of 1 qtr. or part thereof).
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.17. PROCESSING FEE (EXCLUDING SCHEMATIC / RETAIL LENDING)

Up to ₹5.00 Lac Nil*

Above ₹5.00 Lac to ₹10.00 Lac Unified Process Fee** @0.50%

Based on Internal Rating

A1 to
0.25%
A3
A4 to
0.30%
Above ₹10.00 Lac B2
B3 &
0.35%
below
Subject to Max. of ₹ 200.00 Lac

(Note: Wherever internal rating is not applicable, effective rate shall be in the
range of 4 to 6)
FOR AGRICULTURE
Up to ₹3.00 lakh: Nil
Above to₹3.00 lakh:@0.30%

*Expenses other than Process Fees (i.e. CIC/CERSAI/Insurance etc.) shall be borne by the borrower.
**Unified Process Fee includes all type of charges (i.e. CIC/CERSAI/Inspection/ Documentation etc.). However Insurance/ State
specific Stamp Duty charges on actual basis shall be borne by the borrower.

 Processing fee on setting up of limits for discounting of bills backed by ILCs of PSBs/ approved banks on standalone basis
shall be charged @ 25% of the card rates applicable on working capital finance, subject to a minimum of ₹ 500/- (exclusive
of GST).
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Consortium Advances
As decided in Consortium meeting or leader bank.
1.18 Adhoc Sanction/ Over Limits

 150% of normal charges mentioned above in para 1.17 on the amount of Adhoc / Over Limit are to be charged on pro-rata basis
for the period for which the Adhoc Sanction/Over Limit has been permitted to the borrowers.
 Additional interest of 2% shall be charged on Adhoc / Over Limit granted.

1.19. REVIEW OF LIMITS/ EXTENSION OF VALIDITY OF SANCTION / SHORT REVIEW

Review Normal charges

for first (as per para 3.1)
three
months
Review Up to ₹10.00 Lacs –
for Normal Charges
second Above ₹ 10.00 Lacs –
three 150% of Normal
months charges
1.20. Recovery of Process fee
At the time of % (Process Fee
)
Receipt of Loan 10% Min ₹500/-
Application* (Non-
Refundable)
Conveying 40%
Sanction
Disbursement 50%
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Note:
 IN CASE OF GAP BETWEEN EXPIRY DATE OF ORIGINAL FACILITY AND ITS ACTUAL RENEWAL WITH OR
WITHOUT ENHANCEMENT
a) In case the facility is being permitted for availment, Processing Charges from the date of expiry of Limit to the date of
actual renewal (with or without enhancement) as per prescribed rate should be levied on pro-rata basis.
b) In case the facility is being kept in abeyance during the period, no charges are to be levied.

 PROCESSFEE/UPFRONT FEE FOR CONVEYING NBG APPROVAL

If the proposal is approved in NBG meeting, charges of ₹ 2 lac should be recovered by branch from the customer while
conveying NBG approval and if:
a) Regular proposal is sanctioned and the limit has been availed/ disbursed, the recovered amount of ₹ 2 lac should be
adjusted towards upfront/processing fee1.
b) Regular proposal has been sanctioned but the limit is not disbursed the amount of ₹ 2 lac should not be refunded.
c) Regular proposal is not presented within 6 months amount of ₹ 2 lac should not be refunded.
d) Regular proposal is declined, 50% of the amount i.e. ₹ 1 lac should not be refunded.
1
Such charges should be conveyed to the customer before placing the proposal in NBG. In case of syndication
assignments, the pricing is not to be disclosed, till mandate is received.
2
Amount of ₹ 2 lac to be adjusted while recovering balance 50% of processing/upfront fee at the time of disbursement.

 AGRICULTURE CREDIT
a) No process fee shall be levied for borrowers who have been issued Kisan Credit Card against the security of FDR,
NSCs, KVPs or other such liquid securities.
b) Processing fee in KCC is to be levied at the time of sanction/ disbursement of loan and subsequently at the time of
enhancement/ renewal. Renewal under KCC scheme is done after a period of 5 years.
c) Nil ledger folio charges in case of Kisan credit card
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

d) If validity of sanction is beyond one year, as in case of KCC etc. to farmers, the process fee is to be charged maximum
for one year only at the time of sanction irrespective of the validity period of sanction.
e) No processing fee is to be charged in case of review of the limits during the period of validity of sanction.
f) However, in case of enhancement of limits before validity period of sanction or at the time of renewal, process fee shall
be charged as per existing rates.

1.21 Upfront fee

Term Loans
SN Exposure
(Including DPG)
1 Up to ₹ 5.00 Lakh Nil*
2 Above₹ 5.00 Lakh to ₹ 10.00 Lakh 1.25%
Above ₹10.00 Lakh (Based on Internal rating)
3 Rating A1 to A3 1.00%**
4 Rating A4 to B2 1.25%**
5 Rating B3 & below 1.50%**
For Agriculture Borrowers
6 Up to ₹ 3.00 Lakh NIL*
7 Above ₹3.00 Lakh to ₹25 Lakh 50% of normal charges as mentioned at Serial No 2.
8 Above₹25 Lakh Normal charges as mentioned at Serial No 3 to 5.
For MSME Borrowers
9 Up to ₹ 5.00 Lakh NIL*
10 Above ₹5.00 Lakh to ₹25 Lakh 50% of normal charges as mentioned at Serial No 2.
11 Above ₹25 Lakh Normal charges as mentioned at Serial No 3 to 5.

*Expenses other than Upfront fee (i.e. CIC/ CERSAI/ Insurance etc.) shall be borne by the borrower.
**Subject to maximum of ₹200.00 Lakh.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Note:
 Wherever internal rating is not applicable, effective rate shall be in the range of 4 to 6.
Upfront fee is to be recovered as a onetime fee. Where financing is in participation with financial institutions, upfront fee be
levied/shared in line with those charged by financial institutions.
1.22. Annual Fee for Term Loan at the time of Review

Limit Charges
Standalone Term Loan: Nil
Up to
Other(which are reviewed along
₹1
with regular WC facility):
Crore
@0.10% on outstanding
During @0.10%;
implementation Max. -₹10.00
Above
stage lac.
₹1
After @0.05%;
Crore
implementation Max. -₹5.00
lac.
1.23. COMMITMENT CHARGES

Borrowers having aggregate fund based working capital limit of ₹150 Crore and above from the banking system, on
quarterly basis (irrespective of whether unconditionally cancellable or not):

FUND BASED & NON-FUND BASED LIMIT:

Risk Weight of Advance Charges

(for unutilized portion)
20% 0.10% p.a.
30% 0.15% p.a.
50% 0.20% p.a.
100% 0.40% p.a.
150% and above 0.60% p.a.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

For Non-fund Based Limit:

Utilization Level Charges
Utilization Level below 60% 0.25% p.a. for unutilized portion
#All unrated claims on Corporates, AFCs and NBFC-IFCs having aggregate exposure from banking system of more than INR 100
Crore which were rated earlier and subsequently have become unrated will attract a risk weight of 150%.

For other borrowers having FB+NFB limits of Above ₹1.00 Crore ):

In cases where existing/prospective borrowers do not agree for execution of documents containing the required clause for
unconditional cancellation of limits/ in case of partly drawn Term loan irrespective of the fact whether the borrower has executed
the necessary documents containing unconditional cancellable limit clause or not. Operative limit if fixed on the basis of QIS-I
form, shall be reckoned for calculating the commitment charges.

For Fund Based Limit including Term Loans:

Utilization Level Charges
Utilization Level less than 50% 1.00% p.a.
Utilization Level 50% to < 60% 0.50% p.a.
Utilization Level 60% to < 70% 0.25% p.a.
Utilization Level > 70% NIL

For Non-fund Based Limit:

Utilization Level Charges
Utilization Level below 60% 0.25% p.a.
Unutilized portion in case of industries financed under monthly cash budget should be arrived at with reference to average
utilization during the month and the monthly operative limit.

Consortium Advances
As decided in Consortium meeting or leader bank.
The quantum of charge should accordingly be determined by each member bank with reference to the operative/sanctioned limit
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

allocated to it. In Multiple Banking Arrangements- the charge should be determined by each bank based on the limits sanctioned
by it.
For Term Loan:
i) Where the draw down is made in stages as approved by the bank, the commitment charges shall be computed on the undrawn
portion reckoned with respect to the relative draw down limit fixed for the period and not with reference to the total limit.
In case of partly drawn term loans where no specific draw down schedule has been prescribed/borrower has not adhered to the
specific draw down schedule, the commitment charges at aforesaid rates shall be levied on entire undrawn portion.

1.24. DOCUMENTATION CHARGES

Exposure Agriculture Other than Agriculture

Upto₹3.00 Lac NIL
>`3 Lacto₹10.00 Lac 2500 NIL*
>₹10 Lakh to ₹1.00 Cr ₹5000/-
>₹1.00 Cr to ₹5.00 Cr ₹10000/-
>₹5.00Cr to ₹50.00 Cr ₹20000/-
>₹50.00Cr ₹50000/-
*Documentation charges are covered in unified process charges.
In case of enhancement of the facility, Documentation Charges shall be levied on enhanced portion only.
Renewal/Review of limits: Nil
Retail/Schematic Lending: As per scheme
Loan Against Liquid Securities (i.e. Bank’s own deposit/ NSC/ LIP etc.): Nil
Consortium Advances
As decided in Consortium meeting or by lead bank.
Documentation charges on Adhoc: At par of normal documentation charges.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.25. INSPECTION CHARGES

Charges
Slab
(Per Annum)
Upto₹ 5.00 Lac NIL
Above ₹5.00 lakh to ₹1 Cr. @0.10% Min. ₹1000/-
@0.05%
Above ₹1.00 crore Min. ₹10000/-
Max. ₹30000/-
The above charges shall be levied quarterly on prorate basis through system.
Consortium Advances
As per decision taken in consortium meeting. However, if there is no decision in consortium meeting in respect of Inspection
Charges, charges to be levied as per para above.
Note:
1. Actual conveyance and out of pocket expenses to be reimbursed to visiting official through TA bill and the same shall be
recovered from borrowal account (except NPA accounts).
2. In case of NPA account the charges shall be debited from respective charges general and also be recorded in
memorandum.
To be recovered per borrower entity, irrespective of number of facilities.
1.26. LEAD BANK CHARGES

Aggregate Limits (FB+NFB) from the

Charge
Banking System
@0.30% (of Aggregate Limits from the Banking system); subject to Min
Up to ₹ 50.00 Crore
₹5.00 Lac
@0.25% (of Aggregate Limits from the Banking system); subject to Min ₹
Above ₹ 50.00 Crore
15.00 Lac and Max ₹50.00 Lac
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal charges, as applicable for accounts under Consortium Lead Bank Charge as mentioned above shall be recovered at
the time of renew/review of facility.

1.27. TECHNO-ECONOMIC VIABILITY

0.10% of project loan amount subject to minimum ₹50000/-

Maximum fee for the Project Loan amount above ₹400 Crore ₹250 Lac

When TEV Study is carried out internally and TEV report is shared with customer

0.15% of project loan amount subject to minimum ₹50000/-

Maximum fee for the Project Loan amount above ₹400 Cr ₹250 Lac

Vetting charges

Charges for vetting of TEV study shall be 50% of applicable TEV appraisal charges as mentioned above.

1.28. PURCHASE / DISCOUNT OF BILLS / CHEQUES / DRAFTS

Charges per
(outstation
Cheques
and local) Bills
/ Drafts

Amount 50% of
Flat
upto ₹10 collection
₹1000/-
lakh charges
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

(i.e. ₹5 per
thousand;
Amount
Flat sub. to Min
above ₹10
₹3000/- ₹100/- &
lakh
Max
₹15000/- )

In addition to above charges, discount / interest* at applicable rate plus out of pocket expenses if any will be charged.

1.29. CHARGES FOR AMENDMENTS/MODIFICATIONS OF ACCEPTED SANCTION TERMS

0.02% of loan amount (Minimum ₹1000/- and maximum ₹2.00 lakh

1.30. Revalidation of Sanction
50% of applicable Process Fee;
subject to Max ₹2.50 Lac.

1.31. ISSUANCE OF NOC FOR ALL TYPES i.e., CEDING FIRST/SECOND CHARGE/ OTHER PURPOSE
0.05% of limit, Min. ₹ 2000/- Max. ₹50,000/-
However, the same not be applicable to consortium banking arrangement.

1.32. ISSUANCE OF SOLVENCY CERTIFICATE

NON COMMERCIAL/COMMERCIAL

0.10% of certificate amount with a minimum of ₹1000/- and maximum ₹25000/-.

Further, any additional certificate issued within a period of 3 months of issuance of 1 st solvency certificate, only 50% of the
applicable charges shall be levied.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.33. ISSUANCE OF ANY OTHER CERTIFICATE I.E. NO DUES, BALANCE CONFIRMATION, MAINTENANCE OF ACCOUNT,
ETC. ON BEHALF OF OUR CLIENTS AS WELL AS CLIENTS REFERRED BY OTHER BANKS OTHER THAN FOR
GOVT. SPONSORED SCHEMES

As per Non Credit Related Service Charges which is presently as under:

Individuals Non –Individuals

₹100/- ₹150/-
1.34. FEE FOR OPENING / OPERATING TRA/ ESCROW ACCOUNT

CREDIT LIMIT FROM

FEE
OUR BANK
₹1.00 Lac
Up to ₹ 5.00 Cr
p.a.
Above ₹ 5.00 to ₹ 10.00 ₹2.00 Lac
Cr p.a.
₹5.00 Lac
Above 10.00 Cr
p.a.
1.35. CHARGES FOR OF COPY OF DOCUMENTS FOR SUBMISSION TO ANY STATUTORY AUTHORITY TO THE
BORROWER

Limit Charges
Up to ₹ 100.00 Lac ₹ 500.00
Over ₹ 100.00 Lac ₹ 1000.00 plus
actual
photocopy
charges.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

If presence of ₹2000.00 plus

Bank official is actual
required along photocopy
with the copy of charges
documents
PS Advances
including Govt. NIL
Sponsored
Schemes up to ₹
25000.00
1.36. PROVIDING CREDIT INFORMATION /OPINION INCLUDING INTRODUCTION IN CASE OF BORROWAL ACCOUNTS IF
PROVIDED ON REQUEST OF THE BORROWER

₹1000.00 per occasion

1.37. HANDLING CHARGES

Wherever full waiver of processing fee or upfront fee is permitted, ‘Handling Charges’ @ Rs.15/- per lac or part thereof,
subject to a maximum of Rs. 1 lac are to be recovered from borrowers availing limits of Rs.1 crore & above, separately in lieu
of processing fee & upfront fee.

1.38. LOAN/DEBT SYNDICATION CHARGES

i) Syndication 0.50% of the total

Fees (including project loan plus
project GST
appraisal, as a
part of
syndication
assignment)
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

ii) Project 0.20% of the total

Appraisal Fees project loan plus
wherever GST (to be
appraisal is charged in those
shared with cases where our
other appraisal is being
banks/SEBI and used for sanction
our bank does of loan by other
not undertake Banks/FIs).
syndication
assignment.

1.39. FEE FOR UNDERWRITING ASSIGNMENTS

@ 0.25% of the total debt be recovered at the time of conveying our sanction. This fee is to be recovered over & above the
syndication fee of 0.50% of total debt as mentioned above.

1.40. ADDITIONAL JOBS/ RESPONSIBILITIES ON BEHALF OF LENDER BANKS, IN RESPECT OF ALL TERM LOANS
SANCTIONED UNDER CONSORTIUM/ SYNDICATION/MULTIPLE BANKING ARRANGEMENT, INVOLVING TOTAL
TERM LOAN COMPONENT OF ₹5.00 CR AND ABOVE

Particulars Charges
A. Project Implementation & Monitoring Fee
For monitoring of implementation of the project on behalf of lender members ₹100 per lac p.a. on total project cost till
(i.e. whether the financial as well as physical progress is as per schedule, completion of project (i.e. ₹10,000/- per
cost estimates accepted are being adhered to or not, actual promoter’s crore) subject to maximum of ₹7.5 lac p.a.
contribution is as was envisaged, etc.)

B. Security Agency Fee (to be charged one time)

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

For creation of security charged on behalf of lender members

₹100 per lac on total project loan (i.e. ₹10,000/- per crore) subject to maximum of ₹5 lac.
In case of change in security/lenders, requiring modification in creation/ extension of mortgage/ other securities, additional
50% of the said fees are to be levied.

1.41. PROCESSING CHARGES/ UPFRONT CHARGES /OTHER CHARGES etc FOR ADVANCES TO HONOURABLY
RETIRED EMPLOYEE

50% waiver of charges be allowed in respect of honorably retired employees of our bank/widows of honorably retired
members of staff.
The term retired employee includes the employees retired honorably or leaving bank’s service including voluntary retirement
or otherwise but does not include an employee retired compulsorily or in consequences of disciplinary action.

1.42. PRE-PAYMENT / FORE CLOSURE OF LOAN IN CASE OF TAKE OVER i.e. LOAN IS PREPAID BY THE NON-
INDIVIDUAL BORROWER FOR SHIFTING TO OTHER BANK/FI

Pre-payment charges @2% of the pre-paid amount.

However, no prepayment charges are to be levied in the following cases:

 MSE Borrower
 Floating rate term loan (Non Business) sanctioned to Individual Borrower.
 Loans sanctioned at fixed rate with reset clause, if the borrower exercises his option for floating rate interest at the time of
reset.
 Where the loans are prepaid by the borrowers from their own sources
 Where the borrower shift to other bank within 30 days from the date of issuance of circular for upward revision in the rate of
interest to be charged in his account or change in other terms of sanction.
Where the closure of loan is on the instance of the Bank on account of size of irregularity, possibility of default in future or any
other technical or other specific reasons.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.43 CONCESSION AMOUNT TO BE RECOVERED IN CASE OF TAKEOVER OF THE ACCOUNT

In case of account is being taken over by the other bank/FI, in addition to levying pre-payment charges, all the
concession/relaxation/waiver in the service charge, ROI etc. granted since last sanction/review/renewal of the facility or
sanction accepted by the borrower with such clause, whichever is earlier, in the account shall be withdrawn and respective
amount shall be recovered from the borrower. The same clause shall invariably be incorporated in the sanction letter &
acceptance of borrower in this regard shall be obtained & kept on record.

1.44. OUT OF POCKET EXPENSES

All out of pocket expenses such as Registration / Modification /Satisfaction of charges with RoC, postages, telegrams, telex,
cable charges, fax etc. shall be collected from the beneficiary, unless otherwise specified.
1.45 CREDIT INFORMATION REPORT (CIC) CHARGES

Segment
Charges
@ ₹50.00/-
Consumer
per CIC
Commercial @
₹500.00/-
per CIC
1.46. CERSAI CHARGES (SERVICE CHARGE FOR REGISTRATION OF EQUITABLE MORTGAGE WITH CENTRAL
REGISTRY)

As per CERSAI guidelines

1.47. NeSL Charges

As per NeSL guidelines

1.48. LEGAL OPINION/NEC CHARGES

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Maximum Charges per

property*
Exposure Urban &
Metro Semi- Rural
urban
Up to ₹1
₹3000/- ₹1500/- ₹1000/-
Crore
Above ₹1
₹4000/- ₹2500/- ₹1500/-
Crore

*plus actual out of pocket expenses to be recovered from borrower

1.49. VALUATION FEE

Value of Assets* Fee

₹
Upto ₹ 20.00 Lakh
2000/-
Above ₹ 20.00 Lakh to ₹ ₹
50.00 Lakh 3000/-
Above ₹ 50.00 Lakh to ₹ 1.00 ₹
Crore 4000/-
Above 1.00 Crore to ₹ 5.00 ₹
Crore 8000/-
Above 5.00 Crore to ₹ 10.00 ₹
Crore 12000/-
₹
Above 10.00 Crore
15000/-

*includes Property/Fixed Assets/Plant & Machinery etc

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.50 LEVY OF CASH ORDER/ DRAFT/ RTGS/ NEFT CHARGES WHILE DISBURSING TERM LOAN:

While issuing instruments for remittance of funds directly in favour of supplier, for disbursement of term loan, no charges are
to be recovered for issuance of Cash Order/Draft/RTGS/ NEFT/other mode.
CONCESSION
A. LOYALTY BONUS TO PRIVILEGED BORROWER
 Loyalty Bonus: 25% concession in applicable service charges by respective sanctioning authority to Privileged Borrower.
 Definition of Privileged Borrower:
Existing borrower of our bank availing business loan for last 10 years under sole / Multiple / Consortium banking with
satisfactory conduct* of account.

*Satisfactory Conduct of the account means:

 Internal rating of the borrower is not below A4 since last 3 years
 Borrower does not fall under SMA-1/SMA-2 category since last 3 years.
 Borrower was not in NPA category since inception.

Note:
A) Concession to Privileged Borrower shall not be applicable in following cases:
 Concession already given under any schematic/customized loan scheme
 Retail Loans
 Any concession already given by respective/higher sanctioning authority
B) While granting concession, it shall be the endeavor of the bank to ensure that accounts (i.e. saving / Current /
Term Deposit Account / Retail Loans) of directors / partners / staff / family members are being maintained with
us.
C) The Concurrent Auditor should verify the ‘Privileged Borrower’ in their report

B. CONCESSION TO MSME BORROWER IN CASE OF APPLICATIONS RECEIVED THROUGH PSB ONLINE PORTAL
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

20% discount in processing /upfront fee will be given in case of applications received through PSB online portal in respect of
MSME category of borrowers to promote the digital platform i.e. psbloansin59minutes.comwhich promote the automation
and digitization of various processes of Business Loan.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

B. DEMAT CHARGES
Services Individual Non-Individual Pool A/c CM / Sub Stock Broker-
broker Collateral (New
Beneficiary category for
A/c NSDL Only for
acceptance of
Securities as
collateral)
Account opening Nil Nil Nil Nil Nil
Advance/Deposit Clients not maintaining SB/ CA A/c ₹10,000/-
Account Email ID for E-CAS Email ID for E-CAS
Maintenance Registere Not Registere Not
Charges (AMC) d Registere d Registere
d d
Clients NSD
₹300 ₹800 ₹300
Maintaining L
SB/ CA a/c ₹300 ₹350 ₹800 ₹900
CDS
with bank ₹750 ₹800 ₹300
L
Clients Not NSD
₹600 ₹1300 ₹600
Maintaining L
SB/ CA a/c ₹600 ₹700 ₹1600 ₹1800
CDS
with bank ₹1250 ₹1300 ₹750
L
Speed-e Password
₹500 Nil ₹500 Nil
Based (Incl AMC)
Speed-e Token ₹2000 ₹2000
₹2000 ₹2000
Based (Incl AMC) (Incl DSC
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Charges)
Demataterilization ₹2/- per
(NSDL&CDSL) certificate with
₹2/- per certificate with minimum of Rs. 35 minimum of
NA NA
plus postage as applicable. Rs. 35 plus
postage as
applicable.
Remat A fee of ₹10
(NSDL&CDSL) for every
hundred
securities or
A fee of ₹10 for every hundred securities
part there of
or part there of OR a flat fee of ₹ 10 per NA NA
OR a flat fee of
certificate; (Whichever is higher)
₹ 10 per
certificate;
(Whichever is
higher)
0.033% of
market value
Commercial
0.033% of market value with minimum of with minimum
Paper/CDS MIBOR
₹30/-per instruction and max. of ₹300/- NA of ₹30/-per NA
linked paper
per instruction instruction and
purchase/sales
max. of ₹300/-
per instruction
Transaction 0.03%; Minimum amount₹25/-, Max NSDL: ₹10/- ₹13/- per NSDL Only: ₹10/-
(Debit-Market, Off- ₹5000 CDSL: transaction
Market & Inter- *Off Market/ Inter-
Depository) *Online trading/Speed-e: ₹10/-per Depository Sell-
&Redemption of transaction where AMC is Annual ₹10/-
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Mutual fund units *Off Market/Inter-

Depository CM
Delivery: 0.01% of
Value; Min of ₹18/-
*On Market Buy:
0.01% of Value;
Min₹5/- and
Max₹12/-
Pledge Creation 0.02% of value with min ₹100 100 +* NSDLs
(NSDL&CDSL) actual charges, if
any.
0.02% of value ₹100/- will be
NA with min charged for
₹100/- cancellation of
Pledge, as
cancellation
charges.
Pledge Creation 50% of pledge 50% of pledge
confirmation creation charges creation charges NA 50% Charges of pledge creation
(NSDL&CDSL)
Pledge Closure ₹100 +* NSDLs
(NSDL&CDSL) ₹50/- NA ₹50/- actual charges,
if any
Pledge Closure
confirmation Same as Pledge Closure Charges
(NSDL&CDSL)
Pledge Invocation ₹100 + * NSDLs
₹50/- NA ₹50/-
per actual charges, if
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

ISIN(NSDL&CDSL) any
Failed instruction
charges ₹10/-
(NSDL&CDSL)
Adhoc Account
₹50/-
Statement
Freezing / De-
₹25/- per transaction
freezing charges
Late Fee ₹50 Per instruction
DIS booklet
₹75/- each DIS Booklet
Postage Charges
Notes:
1) AMC will be levied on pro-rata for the first year of opening the account. Annual AMC shall be levied up-front during the
month of April.
2) Advance fees of ₹ 10,000/- to be deposited upfront which will be adjusted against the future dues. In case the balance
falls below ₹ 2000/- it shall be the responsibility of Client to replenish the upfront amount so as to continue the
service. (For non SB/CA customer).
3) NSDL/CDSLChargesforReceipt-In/Pay-
outandpenaltychargesleviedbySEBIforsecuritieslyinginpoolA/cbeyondstipulatedperiodoranyotherchargeswillbecharged
onactualbasis.
4) All the reference prices will be based on NSE price (NSDL formula) BSE Price (CDSL formula) and all charges payable
monthly.
5) Bank reserves right to revise the rate structure from time to time by giving 30 days’ notice.
6) AMC for Basic Services Demat Account (BSDA) applicable as per SEBI guidelines.
7) KRA Charges ₹ 100/- per PAN for Demat account modification.
8) Sub Broker/CM Beneficiary clients will be charged at the flat rate of ₹ 300/- per month to the account.
9) NSDL/CDSL fixed charges of ₹ 500/- per annum will be charged for each corporate account.
10) Charges for listed Demat services shall be raised at monthly intervals. Demat services not listed above will be
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

charged separately as per Bank's policy in the line with NSDL&CDSL Depositories.
11) For Pool A/Cs– Inter-settlement & CM Pool to pool per debit transaction-0.01%+NSDL/CDSL charges (Per ISIN).Pool
A/c will be charged freeze chargeof₹125/-.As per CDSL ,additional charge of ₹ 500/- per month will be charged in
pool accounts.
12) All the above mentioned charges are exclusive of GST. Additional GST will be applicable as per the prevailing rates.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

C. DIGITAL BANKING OPERATIONS RELATED SERVICE CHARGES

SN PARTICULARS SERVICE CHARGES

1. FUND TRANSFER

Charges Through
Slab
Branch i-Banking / m-Banking
1.1 RTGS ₹2.00 Lac to ₹5.00 Lac ₹20/-
Above ₹5.00 Lac ₹40/- NIL

Charges Through
Slab
Branch i-Banking / m-Banking
Up to ₹10,000/- ₹ 2/-
1.2 NEFT
Above ₹10,000/- and up to ₹1 Lac ₹4/-
NIL
Above ₹1 Lac and up to ₹2 Lac ₹14/-
Above ₹2.00 Lac ₹24/-

Charges Through
Slab
Branch i-Banking / m-Banking
1.3 IMPS Up to ₹ 1000/- Nil
Above ₹ 1,000/- to ₹ 10,000/- ₹ 5/- ₹ 2/-
Above ₹ 10000/- ₹ 5/-
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN PARTICULARS SERVICE CHARGES

Activity Charges
Outward NACH Credit Transactions
of Corporate ₹ 2/- per record subject to a minimum
Outward NACH Debit Transactions of ₹ 500/-
of Corporate
National Automated Clearing
1.4 Inward NACH Mandate Verification ₹ 100/- per mandate on acceptance
House (NACH) Mandate
Outward NACH Mandate of
₹ 50/- per mandate on acceptance
Corporates
Returning charges on return of
NACH (Debit) on account of ₹ 100/-
Insufficient Funds
2. SMS ALERTS/ INTERNET BANKING
₹15/- (for Saving Bank Account) +₹25/- (Other than Saving Bank Account) per quarter in
2.1 SMS all operative accounts on quarterly basis excluding Basic Saving Deposit.

2.2 Internet Banking / Mobile Banking

2.2.1 Registration NIL
₹50/- per event in case of offline request received through Branches. However, the
2.2.2 Duplicate Password Charges
incumbent In-charge can waive off the charges looking into the genuineness of the case.
3. Bunch Note Acceptor (BNA) / Cash Deposit Machine (CDM)
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN PARTICULARS SERVICE CHARGES

Particular Charges
Card/ Card less cash deposit in SB/ CA/
NIL
CC/ OD A/c up to ₹2.00 Lac
Bunch Note Acceptor (BNA) / Cash
3. Card/ Card less cash deposit in SB A/c ₹1/- per ₹1000/- or part thereof
Deposit Machine (CDM)
above ₹2.00 Lac with a min. of ₹15/ per transaction
Card/ Card less cash deposit in CA/ CC/ ₹1/- per ₹1000/- or part thereof
OD above ₹2.00 Lac per transaction with a min. of ₹25/ per transaction

4. ATM CUM DEBIT CARD CHARGES / PREPAID CARD CHARGES

Gold / Platinum /
International /
Rupay Select
Variant Classic MasterCard Prepaid
Debit Card
Standard /
Platinum Moment
Primary
Card issuance charges Nil ₹250/- ₹500/- ₹50/-
Add on Card
₹150/- N.A.
For cards having balances above ₹500/- on
the date of expiry of card, Annual
₹150/- Maintenance fee of ₹150/- will be levied &
Annual Maintenance
(From 2nd year onwards as 1st year charges are free) account will be maintained for one additional
Charges
(Nil for Classic- KCC / Classic-Mudra/ Classic - PMJDY) year, thereof. In case, balance goes below
₹500/-, the entire balance will be forfeited
and card will be closed.
Card surrender and transfer Not Applicable ₹250/-
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

of unutilized balance
Hot Listing Nil
Card Replacement
Charges ₹150/-
(Duplicate Issuance)
Duplicate PIN/ ₹50/- (for request through branch; Exempted for Govt. Sponsored Scheme
Regeneration of PIN Nil (if done through Green Pin at ATMs)
through Branch
Transaction declined due to
₹15/- (charges are applicable to staff also.)
insufficient Balance

Free Transactions* 5 Transactions / Month

After Free Transactions* ₹ 10/- per Transactions
For use of Bank’s own Exempted from above charges:
ATMs located in Metro and
A. Staff / Ex-staff
Non-Metro Areas
B. Cards issued in SBBDA
C. Defense personal and Pensioners
*Refer RBI circular RBI/2019-20/41 DPSS.CO.PD No 377/02.10.002/2019-20 dated 14/08/2019 for
clarifications of “Free ATM Transactions”

Metro^ Non Metro

Free Financial and Non-financial Transactions* 3 Transactions / Month 5 Transactions / Month
For use of other Bank’s After Free Financial Transactions* ₹ 20/- per Transactions
ATMs located in Metro and After Free Non-financial Transactions* ₹ 9/- per Transactions
Non-Metro Areas
 ^viz. Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad
 Above charges are applicable to staff also.
*Refer RBI circular RBI/2019-20/41 DPSS.CO.PD No 377/02.10.002/2019-20 dated 14/08/2019 for
clarifications of “Free ATM Transactions”
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

International Transactional Charges (If said facility opted in debit card)

Balance Enquiry at ATMs ₹25/-
Sr. Network Card Type Transaction Charges
No.
1 PNB<> Druk All PNB At Druk bank ATMs
Bank (Bhutan) international Cash withdrawal: ₹12/- (plus taxes)
Debit cards Balance Enquiry: ₹2/- (plus taxes)

2 PNB <-> RMA PNB Rupay For all ATMs in Bhutan other than Druk
ATM cash withdrawal transactions Bhutan (Royal International bank ATMs.
Monitory Debit Cards Cash withdrawal: ₹50/- (plus taxes).
Authority Balance Enquiry: ₹ 10/- (plus taxes).
Bhutan)
3 PNB <-> EBL All PNB At EBL ATMs
Nepal International Cash withdrawal – ₹50/- (flat)
Debit Cards X`Balance Enquiry – ₹15/- (flat)
4 PNB <-> All All PNB ₹150/- (flat). Apart from this, customer is
other International charges by the acquiring bank which is not
transactions Debit Cards fixed and ranges from country to country. It
is typically between 2-4% of transaction
amount.
Point of Sale (PoS) / e-Com Transactions 3% of transaction amount

5. CMS PRODUCTS CHARGES

1. Fee Collection Module (FCM) ₹ 2.00/- per ₹ 1000
Minimum charge per transaction is ₹ 40.00/

2. Integrated Fee portal (IFP) IBS: ₹ 8.00 – ₹ 20.00

Debit Card: 0.4% - 0.9%
Credit Card: 1% - 1.9%
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

3. CMS (Cash Management services) (Charges in paisa /per ₹1000)

Annual Turn Over In ₹ Crores

TYPE OF
>250 100-250 <100
CENTRE
Metro 6 15 25

Urban 20 30 50

Semi Urban 50 70 90

Rural 70 90 120

Above charges will be for credit arrangements on actual realization basis. Minimum
charge per instrument ₹2/-
- Returning charges – ₹120/- per instrument
- If party desires immediate credit, interest @MCLR+6.5% shall be charged or if
party is availing credit facility with @ROI being charged in the account + 1% for
the days for which credit has been given in advance.

4. ADM (Auto Debit Mandate) Mandate Registration/ verification charges : ₹40.00/-per mandate(One time charge)
Mandate execution charges on due date : ₹5.00/- per transaction
Representation for Returning Charges: ₹100.00/- per transaction (as per banks
guidelines)
5. E – CMS ₹ 5.00/- per transaction
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

D. Non Credit Related Service Charges

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

1. MAINTENANCE OF LEDGER ACCOUNTS

Saving Account
Minimum Quarterly Average Balance (QAB)
Area Min. QAB Initial Deposit
Rural ₹500/- ₹500/-
Semi Urban ₹1000/- ₹1000/-
Urban & Metro ₹2000/- ₹2000/-
Charges per Qtr. for Not Maintaining Minimum Balance
Minimum Balance Shortfall in QAB Rural Semi-Urban Urban/ Metro
Requirement and Charges Up to 50% ₹50/- ₹100/- ₹150/-
1.1 for Not Maintaining Above 50% ₹100/- ₹150/- ₹250/-
Minimum Balance in the Current Account
Account
Minimum Quarterly Average Balance (QAB)
Area Min. QAB Initial Deposit
Rural ₹1000/- ₹1000/-
Semi Urban ₹2000/- ₹2000/-
Urban & Metro ₹5000/- ₹5000/-
Charges per Qtr. for Not Maintaining Minimum Balance
Rural/ SU Urban/ Metro
Charges
₹200/- ₹300/-
 QAB of Rs.100/- is required for Self Help Group accounts (irrespective of location of branch)
 Charges as above shall be levied for non-maintenance of minimum average balance quarterly.
 Recovery of charges should not turn into negative balance solely on account of levy of service charges.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
 No Penal Charges for non-maintenance of minimum balance in respect of Inoperative/ Dormant accounts as per RBI guidelines
 Frequency of charging Qtly charges shall be in line with PNB i.e. Apr./Jul/Oct./Jan.
Pass Book/ Statement – Non-Individuals & Individual (All Branches)
With latest Balance only ₹100/-
With previous Entries ₹2/- per entry, Min ₹100/- Max. ₹1000/-
Note:
1.2
Duplicate Passbook /  Issuance of new passbook shall be free of cost.
Statement  For CA/CC/OD: One statement of account per month free.
 In case customer requests for statement through M-Banking / I-Banking /through e-mail & In case of
Flexi deposit accounts (Saving & Current) charges shall be NIL.
 Statement of Account with Shorter Frequency (For CA/CC/OD Accounts only): Customer to
register e-mail login and utilize i-Bank facility for downloading statement.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Free Folio Allowed in Accounts in Current Accounts

Quarterly Average Credit Balance (in Current account)
Up to ₹25,000/- NIL
Above ₹25,000/- up to ₹50,000/- 2
Above ₹50,000/- up to ₹1,00,000/- 4
Above ₹1,00,000/- up to ₹2,00,000/- 7
INCIDENTAL / LEDGER Above ₹2,00,000/- No limit
FOLIO / ACCOUNT
For accounts maintained in computer, 40 entries or part thereof is treated as one ledger folio.
MAINTENANCE
1.3 CHARGES– OPERATIVE Charges beyond free limit
ACCOUNTS BEYOND ₹2/-per entry in excess of 40 debits permitted
FREE OF CHARGE in half year in SB account (for non-cash
SB Account
PERMISSIBLE ENTRIES transaction excluding bank induced/ ATM/ i-
Bank)
CA/ Cash Credit/ ₹2/-per, entry subject to Min ₹100/- Max.
Overdraft ₹1000/-
(no free folios in OD/CC Accounts)
CHARGES ON EXCESS DEBITS IN ACCOUNT
Basic Savings Bank Deposit ₹5/-per debits in excess of 6 debits
Account (BSBD) permitted in a month.

CTS-2010 Standard Cheques

Cheque Book Issuance Non Individuals/ Individuals
1.4
Charges Personalized request (a) Digital mode: ₹3/- per leaf
through (b) Branch- ₹4/- per leaf
Non- Personalized ₹5/- per leaf
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
Free Cheque Book:
SB A/c: One Cheque book of 20/25 Leaves free in a FY
BSBD Account:10 Cheque Leaves Free Per year

Particulars Charges
For transactions involving Applicable
transfer of funds to other ABB Charges
centers
Registration of SI Within the Bank: NIL
Inter Bank:₹50/- per instruction
Execution of Standing Within the Bank: NIL
Instruction / remittance to other Inter Bank:₹50/- per instruction plus
institutions viz.LIC premium etc. Remittance charges plus actual
postage
1.5 Standing Instructions Non Execution of SI (due to ₹100/- per transaction plus
insufficiency of Funds) Remittance charges plus actual
Applicable to all types of postage
transactions

NOTE: No charges to be levied for transfer entries within the accounts maintained at the same branch
and instructions in respect of the following shall be carried out free of charge and no SI registration
charges and SI remitting charges are to be levied:
1. Crediting/ Remitting interest in term deposit.
2. Crediting/Remitting Recurring Deposit installments.
3. Crediting/Remitting installments in Loan accounts.

1.6 Stop Payment Instructions

Particulars Charges
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
₹100/- per instrument,
SB Accounts
Range of Cheque ₹300/- (range of 3 and more cheque)
CA/CC/OD ₹200/- per instrument,
Accounts Range of Cheque ₹600/- (range of 3 and more cheque)

 To be levied only once i.e. at the time of accepting the instructions for stop payment and no charges
be levied while actually returning such instruments through clearing.

 No charges shall be levied if stop payment instructions made through registered Internet Banking

Cancellation / Revocation SB Accounts

1.7 of Stop Payment ₹20/-per instrument; Maximum ₹200/- per instruction
Instructions CA/CC/OD Accounts

₹1/-per 100/- pm irrespective of periodicity of deposits.

Penalty Charges for
Depositing Delayed Note: Benefit of waiving penalty for delayed payments against payment of equal number of advance
1.8
Installment Recurring installments in Recurring deposit account is not available. However, the Interest should be paid at
Deposit Account applicable rate after deducting penalty charges.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Particulars Charges
A. Account Closed within 14 days from the opening of
No Charges
account
B. Accounts closed after 14 days but within 12 months of opening
RD Account ₹100/-
Savings Bank account ₹300/-
Current Accounts ₹600/-
Accounts closed after 12 months Nil

Note:
1.9 Closure of Account
 No account Closure charges on account of Death of the customer.
 Transfer of account from one branch to another branch of the Bank shall not be considered as
closure of account, hence no charges will be recovered. Similarly opening of another account
in the joint names after closing the existing one and payment in the deceased depositor
account shall not be considered as closure of account.

 If the customer is not happy about his/ her choice of SB/CA a/c or services provided by the
bank, he / she may within 14 days from the opening of account, approach the bank to switch to
any of our other accounts. Alternatively, he / she may ask for refund of the amount which will
be given back to him / her with any interest it may have earned. The bank will not levy any
service charge for closure of the account within 14 days from the date of making the first
payment into the account.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Individuals Non - Individuals

Allowing operations through Power ₹300/-all

₹500/-
of Attorney customers

1.10 Operation in the Account Change of Authorized Signatory /

Operational instructions in the Nil ₹200/- per occasion
account / Recording reconstitution

Note: No charges in case of death of existing signatory /account holder.

2. REMITTANCES

Up to ₹10000/- ₹50/-
Above ₹10,000/- ₹4.00 per thousand or part thereof, Minimum ₹50/-, Max.
2.1 Issuance of Demand Draft ₹15000/-
Against tender of Cash (Below @50% of over and above normal charges (as mentioned
₹50000/-) above)
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
Demand Draft/Other instrument
1 Revalidation
2 Cancellation Charges ₹100/- per
3 Issuance of Lost instrument(s) instrument
4 Issuance of Duplicate Draft
5 Against tender of Cash (Below ₹50000/-) for any mode of ₹250/-per
Issuance of Duplicate Draft Remittance instrument
2.2 / Revalidation of Draft /  No charges shall be levied for issuance of Drafts favoring beneficiaries on account of
Cancellation of Drafts /
Other Instruments disbursement of Term Loans/ Retail Loans/Housing Loans.
 Credit/ Deposit Scheme (including NO Frill account) specific concessions would continue as
mentioned specifically in the concerned Scheme.
 No charges to be levied for issuance of demand draft issued for payment of proceeds due to
restrictions under income tax act for paying in cash in respect of matured deposit accounts like
term deposits and PPF or other such accounts under Govt. run savings schemes.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

LOCAL RETURNING CHARGES

INWARD RETURNING CHARGES:
Amount of Cheque Charges
DUE TO INSUFFICIENT FUND
Up to ₹1lac ₹ 200/-per instrument
>₹1lacto₹1Cr ₹ 500/- per instrument
Above₹1Crore ₹2000/-for1stchequeand₹2500/-per instance
from two cheque onwards during the month.
Interest at applicable rate for number of days Bank remained out of
funds(i.e. actual interest@ clean OD is to be charged extra)
For other reason: ₹ 100/- per instrument
No charge in case of technical fault/failure
Cheques (Including ECS) /
2.3
Bills Returning Charges
OUTWARD RETURNING CHARGES
Local Cheque (Through Clearing Hose)
Upto₹1Lac ₹100/-per instrument.
Above₹1 Lac ₹200/-per instrument
Local Cheques /Bills– for presentation directly at the drawee bank:₹150/-
+out of pocket expenses or 50%of collection charges whichever is higher.

OUTSTATION RETURNING CHARGES

Cheques Up to ₹1 Lac ₹ 100/- per instrument + out of pocket expenses
Chequesabove₹1Lac ₹200/-per instrument +out of pocket expenses
Bills ₹200/-+out of pocket expenses or 50% of
collection charges whichever is higher.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

3. COLLECTION

Particular Charges
Cheques up to ₹10000/- ₹ 50/- per instrument
>₹10000/- and up to ₹1.00 lac ₹100/- per instrument
Above ₹ 1.00 lac ₹200/- per instrument
 The above charges are all inclusive (other than GST and the applicable cess, if any).No additional
Collection of Outstation charges such as courier charges, out of pocket expenses, etc., should be levied from the customers
3.1 except in cases where specifically mentioned.
Cheques / Drafts
 Collection charges in case of outstation cheques should be levied on the Gross amount of the
instruments
 Immediate credit of outstation cheques in accounts of individual account holders: Immediate
credit of outstation cheques up to ₹15,000/- (on request as per above slab plus actual out of pocket
expenses

Collection of Local Cheques Through Clearing: No Charges

Slab Charges
Collection of Local /
Up to ₹10000/- ₹100/- + Out of Pocket Exp.
Outstation Bills-Outward &
Above ₹10000/- ₹10/- per thousand or part thereof + Out of Pocket Exp.; Min ₹100/ Max.-
Inward
₹15000/-
{Clean / Documentary /
Usance &Supply Bills CHANGE OF ORIGINAL INSTRUCTIONS (IBC/OBC) i.e. Waiving C Form, ₹200/- per
3.2 delivery Free of Payment, Extending retirement time etc. reference
Including Bills Received
Under Inland LC (Excluding Documents received for collection: if required to be delivered FREE OF PAYMENT to
Drafts, Cheques Etc.)} drawee OR to be returned back as UNREALISED.
Normal Collection Charges + out of pocket expenses
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
Charges on Inward Collection (Bank to Bank)
Remittance charges to be collected from the drawee - Where remitting bank has no branch,
commission to be shared on 50:50 basis.
 Actual postage/courier charges and any other out of pocket expenses have to be recovered in full
from the customers.
 Collection charges in case of bills should be levied on the gross amount of the instrument.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

LOCAL RETURNING CHARGES

INWARD RETURNING CHARGES:

Amount of Cheque Charges
3.3
DUE TO INSUFFICIENT FUND
Up to ₹1lac ₹ 200/-per instrument
>₹1lacto₹1Cr ₹ 500/- per instrument
Outstation Returning
Charges (Inward / Outward
Above₹1Crore ₹2000/-for1stchequeand₹2500/-
Collection) perinstancefrom2 cheque onwards during the
month.
Interest at applicable rate for number of days Bank remained out of
funds(i.e. actual interest@ clean OD is to be charged extra)
For other reason: ₹ 100/- per instrument
No charge in case of technical fault/failure

OUTWARD RETURNING CHARGES

Local Cheque (Through Clearing Hose)
Upto₹1Lac ₹100/-per instrument.

Purchase / Discount of
3.4 As per IRMD/ RMD guidelines issued from time to time
Cheques / Bills
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Collection of Other Bank’s Bank shall levy charges as applicable to collection of cheques.
Deposit Receipts on Maturity However, if proceeds are invested in FD for a minimum period of one
Collection of Deposit year then no charges only out of pocket expenses to be recovered.
3.5
Receipts on Maturity

In all cases, postage charges and other out of pocket expense shave to be recovered in full.

Presentation of Usance
3.6 ₹100/- per bill +out of pocket expenses
Bills For Acceptance

Collection of Interest / Dividend Warrants, Interest Warrants, refundOrdersforamountupto₹1000/-are to be collected at par,

3.7 Dividend Warrant Directly even they are drawn on other banks and payable at outstation centres. Out of pocket expenses like
Received By The Branch postage etc., are to be recovered in full

4. CASH HANDLING CHARGES- DEPOSIT

Applicable on Base & Non Base Branch*

Based on Transaction
SAVINGS BANK 5 Transaction free per month thereof ₹25/- per transaction (Except
4.1
ACCOUNTS through alternate channels i.e., BNA, ATM and CDM)
Based on Amount
Up to ₹2.00 lac Free (Per day)
Above ₹2.00 lac ₹1/- per thousand, subject to minimum ₹25/-
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Applicable on Base & Non Base Branch*

Based on Amount
CURRENT / CASH Up to ₹2.00 lac Free (Per day)
CREDIT/ OVERDRAFT
4.2
AND OTHER ACCOUNTS Above ₹2.00 lac ₹1/- per thousand, subject to min. ₹50/-, max ₹15000/-
OF CUSTOMERS
ChargesasaboveshallbeleviedfordepositofcashperdayperaccountandareexclusiveofGST.

No Cash handling charges on amount deposited in Loan (Excluding CC/OD)/ NPA/suit filed accounts.

Note: *As per RBI master circular dt. 01.07.2014 on Customer Service in Banks, “There should be no discrimination as regard to
intersol charges between similar transactions done by customers at home branch and non-home branches.”

5. CASH HANDLING CHARGES- WITHDRAWAL

Applicable on Base & Non Base Branch

5.1

Savings Bank Accounts At base & non base Free

branch Maximum 5 withdrawals in a month. Thereafter
Rs 2 per Rs. 1000 or part thereof.
Applicable on Base & Non Base Branch
5.2 Current / Cash Credit/
Overdraft And Other PNB Smart Roamer Current Account -
Accounts Of Customers Free Amount per day as per their respective QAB
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Variant QAB
Silver Rs. 1 Lakh
Gold Rs. 2 Lakh
Diamond Rs. 5 Lakh
Platinum Rs. 10 Lakh

Thereafter applicable charges will be: Rs. 2/- per Rs.1000/- or part thereof.

All other CA/CC/OD and other Accounts of Customers

Free Amount: Rs. 1 Lakh per day.

Thereafter applicable charges will be: Rs. 2/- per Rs. 1000/- or part thereof.
6. LOCKER/ SAFE CUSTODY

Rural/ SU Urban/ Metro

Small ₹1000/- ₹1500/-

Medium ₹2000/- ₹3000/-

6.1 Locker Rent Annual
Large ₹2500/- ₹5000/-

Very Large ₹5000/- ₹7500/-

Extra Large ₹10,000/- ₹10,000/-

 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

* A premium of 25% in identified metro branches, subject to review of identified branches of the bank.

Period Discount % age

1 year + 6 months & above 2%
Slab Wise Discount On 2 years 5%
6.2
Advanced Locker Rent 3 years 10%
4 years 15%
5 years 20%
Staff 75%
Security Deposit Required
6.3 As per Locker Guidelines
For Lockers

1stQtr.- 10%of annual rent

2ndQtr.- 25%of annual rent
Penalty For Delayed 3rdQtr.- 40%of annual rent
6.4
Payment Of Locker Rent
1 Year- 50%of annual rent
For more than 1 year Locker to be broken

No. of locker visits per year-15 visits per year free; thereafter ₹100/- per visit.
While issuing new locker, the branches are advised to include the following clause in the locker lease
Restriction On Number Of register.
6.5
Operations
“I/We agree to pay ₹100/-per operation beyond 15 operations in a financial year”.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
 Minimum Period of Locker facility shall be One Year and in case of Surrender of Locker, Refund of
the Locker Rent, if any, shall be paid for the Complete Quarters left as on the Date of Surrender of
Locker, for which Locker Rent has already been received in advance.
6.6 Refund Of Locker Rent
 In case of surrender of locker before five years, locker charges at normal rates (without concession)
shall be charged and rest of the amount shall be refunded.
 In case of surrender, GST will not be refunded.

One Time Registration Charges at The Time of Leasing Out of Lockers:

Rural/Semi Urban ₹ 200/-
6.7 Other
Urban/Metro ₹ 500/-
BREAK OPEN CHARGES /DRILL OPENING Actual + ₹1000/- towards
DUPLICATE KEYS incidental charges

Authorized Branches Only(Facility to be provided to existing Customers only)

Folio opening Charges ₹150/-
Scrips/Security Papers ₹25/-per scrip p.a. Min ₹100/-
6.8 Safe Custody Charges Sealed Cover ₹350/- per cover p.a. or part thereo

Sealed Boxes
For Boxes up to size ₹3000/-per box per annum
(30cmX30cmX30cm)
For bigger size ₹400/- per cubic feet or part thereof per annum. Min
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
₹3500/-
Bank’s own deposits Receipts No charges
Duplicate keys of branch/other banks shall be exempted from charges.
For security considerations, these services are not to be provided to general public
7. DOOR STEP BANKING (DSB)

For Sr. Citizens Above 70

Particulars Charges
7.1 Years and Differently abled
Non-Financial Txn ₹60/-
Persons
Financial Txn ₹10/

For All SB/CA/CC/OD  This option is provided to CA/ SB account customers who agree to keep desired float in their
Customers: Customers, account so that the actual Security Agency charges are paid by the Bank.
depositing cash of ₹2 lacs  Commitment Charges - If customer doesn’t maintain requisite float balance, Commitment
or more per day for an Charges will be charged, on monthly basis, @ 4% of the deficit of float balance in customer
7.2 average of 10 days in a
account, on daily deficit amount OR actual Bank’s Service Charges for DSBs, as given under.
month in areas having a
currency chest, have to be  Maximum cash pickup limit: As per prevalent Banker’s Indemnity Policy (presently, ₹ 2 Crore per
mandatorily provided cash van)
Doorstep Banking Services  Service Charges:₹25/- + Cash Deposit Charges at base branch, as per prevalent IRMD / RMD
Circular + Service Provider’s Charges on actual basis.

8. MISCELLANEOUS SERVICES

8.1 Old Record Enquiries Particulars Charges

Up to one Year Old ₹100/- per reference Plus out of pocket Expenses
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES
Beyond 1 year ₹300/- per reference /request/ document /per sheet + out of pocket
expenses
*Charges to be refunded for mistake detected on the part of the bank.

Individuals Non –Individuals

₹100/-Per occasion ₹150/-Per occasion
Illustrative List of Certificate/ Attestation
1. No Objection Certificate
2. No Dues Certificate
3. Duplicate TDS Certificate:
4. Interest Certificate (One certificate to be issued ‘free of cost’ every year.)
5. Certificate of Balance (Only two certificates are free in a year)
6. Cheque Honoured Certificate
7. Account Maintaining Certificate:
8.2 Attestation / Certificate 8. Any other certificate relating to deposit account except Solvency certificate charges for which are
charges prescribed by IRMD/RMD:
9. Attestation of customer’s signature/ Photograph
10.Address Confirmation
11.Issue of Duplicate Deposit Receipt
Exemption:
No service charges shall be levied for:
1. Issue of No Dues Certificate on adjustment of Loan A/c.
2. Issue of No Objection Certificate to the applicants under various Government sponsored schemes
3. Certificate of Interest paid on Deposits or TDS Certificate for the first time
4. The beneficiaries who opt for any e-payment from Govt. Deptts, certification of mandate will be free
5. Signature attestation for ECS purpose.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Particulars Charges
Copy/ image of Cheque/ Draft (Paid/) by the
₹100/-for attested copy per instrument
bank
8.3 Other Image of Cheques sent for collection (In CTS) ₹100/- per instrument
Loss of (Metal) Token ₹50/- per Token
Postal Charges (Regd. Post/Speed Post/
₹75/- or actual expenditure- whichever is higher
Courier Charges)
Nomination Charges First time: Free there after ₹100/- per occasion
Concessional/ Exempted
8.4 AS PER ANNEXURE-I
Categories
Concessions Not Specified
8.5 As per discretionary power vested with various sanctioning authority.
Elsewhere
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

Annexure-I
EXEMPTION / CONCESSIONS FOR VARIOUS CATEGORY OF CUSTOMERS
SN CATEGORY CONCESSION
1. Defence /Ex- a) At par remittance to family upto ₹50,000/- per month. Further, they may be allowed onetime remittance
servicemen for payment of school/college fees in a year. Postage and out of pocket expenses are to be recovered.
/Paramilitary Forces b) At par collection of all cheques to be received from the Govt. in respect of
/CISF
Salary/TA/DA/Arrears/Terminal Dues etc.
c) At par custody of Wills;
d) Standing instructions free of charge within same branch;
e) Normal concessions (instant credit facilities) as applicable to other customers in respect of outstation
cheques up to ₹15,000/- at a time.
f) No service charges for attestation / certificate.
Note:
 The accounts opened under specific scheme for Defence personals will enjoy the concessions /freebies
available under that product.
 The next kin of the deceased soldiers will be allowed to collect at par the cheques representing Ex- gratia
from Regiments / units, payment of Terminal Credit Balance, Armed Forces Provident Fund and Family
Pension.
 In respect of Defence units, the service of collection of outstation cheque at par shall continue to be
extended as hitherto.
2. Freedom fighters and No service charges to be levied on:
their widows  Remittance
/widowers, widows of  Issuance of cheques
Defence Forces  Collection of pension bills/pension cheques
/Police forces  Discount of pension bills/pension cheques
personnel dying on  Attestation / Certificate
duty
3. Senior Citizens  Senior Citizens shall be allowed two Remittances / Collections aggregating to₹25,000/-per month free of
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION
charges for personal use.
 No condition of maintenance of minimum balance.
 The accounts should be in single name of senior citizen or jointly with a close relative where senior
citizen is principal account holder.
 50% concession in:
 Duplicate passbook and statement.
 Cheque book issuance charges
 Stop payment instructions
 Closure of account
 Issuance of duplicate draft /revalidation of draft / cancellation of drafts/other instruments
 No charges for cancellation / revocation of stop payment instructions
 10% additional concession on advanced locker rent to senior citizen is available subject to the condition
of maintaining quarterly average balance of ₹50000 and above shall also continue
 No service charges for attestation / certificate
4. Pensioners  No service charges to be levied on Collection / Discount of Pension Cheques / Bills of Pensioners of
Central / State Govt. and Armed Forces.
 Free remittance facility by debit to S.B. Account maintained by pensioners for personal uses.
 At par collection of cheques of retirement dues.
 No condition of maintenance of minimum balance.
 50% concession in:
 Duplicate passbook and statement.
 Cheque book issuance charges
 Stop payment instructions
 Closure of account
 Issuance of duplicate draft /revalidation of draft / cancellation of drafts/other instruments
 No charges for cancellation / revocation of stop payment instructions
 No service charges for pension certificate
 No service charges for attestation / certificate
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION
5. Students  Issuance (including duplicate) / Cancellation / Revalidation of Demand Draft (as per Para 2.1 and 2.2) for
educational purposes, students will be required to pay only ₹20/- per instrument.
 No condition of maintenance of minimum balance.
 No service charges for attestation / certificate
6. Government  All non-credit related service charges are exempted subject to maintenance of their account with any of
Departments/ our branches.
Ministries/
Departments of
State Governments
Including, Railways,
Defence etc.
7. Remittance /  Free remittance facilities are permissible for these activities
Collection facilities
for PM’s / CM’s Relief
funds
8. Collection of subsidy  At par collection of cheques (only cheques issued by Government representing subsidy under
under Government Government sponsored Schemes).
Sponsored Schemes
9. Teachers Employed  Free discounting of salary bills / cheques up to ₹25000/-.
in Government Run  At par collection of salary bills.
Schools / Central
Schools
10. Religious, Welfare  Collection of instruments favouring religious, welfare service, charitable institutions who are exempted
Service, Charitable from payment of income-tax under the income tax act be done at par.
institutions etc.  Issue of DDs /TTs to beneficiaries of these institutions be also done at par.
exempted from
 The concession will be subject to production of certificate from Income Tax Department for the exemption
payment of income-
tax under the income from payment of Income Tax.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION
tax act
11. Blind /Disabled  Institutions which are exempted from payment of income tax and especially set up for benefits of
/DIVYANG and blinds, disabled and differently abled be allowed:
Institutions set up for  Collection of up-country instruments at par
their benefit
 Payment made by these institutions to their own beneficiaries by way of DDs /TTs be allowed free
of charges.
 Further, in the individual accounts of these categories of persons, identified and confirmed by the Branch
Manager at the time of opening of accounts, the issue of RTGS/NEFT/IMPS/DDs /TTs be allowed free of
charge. Such concessions to be permitted on transactions issued to be debit of the persons’ accounts
and not against cash payment.
 Waiver of collection charges for instruments up to ₹50,000/- at par collection.
 No condition of maintenance of minimum balance for Blind /Disabled / Divyang persons.
 No service charges for attestation / certificate for Blind /Disabled / Divyang persons
12. Cooperative Banks, 1) No charges be levied for collection of cheques deposited by DRDA, Farmers Cooperative Societies
Land Development (bank’s own sponsored), primary Agricultural Societies banking with us.
Banks, Service 2) Cooperative banks may be extended remittance facilities under RBI Remittance Facilities Scheme - 1975
Cooperatives,
provided they agree to abide by the following (restricted to issue DDs /TTs only).
Districts Rural
 The Urban cooperative banks should give an undertaking at their HO level that they will charge their
Development
Agencies Etc. customers same charges as charged by our bank for issue of demand drafts.
 The concerned bank and the cooperative bank should come to an understanding to share the charges.
The concessions of 50% of the usual service charges to cooperative banks might be extended only to
those banks which maintained their accounts with our bank. The condition should, however, be that the
cooperative bank must not pass on the benefit to their customers. Incumbent In-charge should take an
undertaking from the cooperative bank that they will charge normal rates as per the service charges
prescribed, to their customers.
Charges as per RBI Remittance Facility Scheme may be levied for transfer of funds from the account of Co-
operative Bank at one centre to that at another centre. The charges as per RBI Remittance Facility Scheme
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION
are as follows:
For remittance up to ₹ 5000= 0.03% Minimum ₹ 0.25
For remittance over ₹ 5000 = 0.02% Minimum ₹ 1.50
13. Regional Rural Banks 1) 50% concession shall be available for issue of DDs /TTs and LG /ILC provided counter Guarantee
sponsored by our /Security is obtained from the cooperative banks and the benefit of this concession is not passed on to
Bank the customers.
2) Remittance facility may also extended free to RRBs sponsored by our Bank on remittance of refinance
installments to NABARD as well as remittance of refinance from NABARD.*
3) No service charges may be levied on remittances of funds among HO, branches and Controlling
Offices of RRBs.*
3) No Account Maintenance charges be levied in accounts maintained by RRBs with our Bank.*
4) Collection charges are to be shared between our bank and RRBs on a 50-50 basis in the following
cases*:-
 Cheques drawn on Public Sector Banks and tendered to them for collection by RRBs.
 Instruments tendered by Public Sector banks to RRBs for collection.

*(These instructions (no. 1 to 4) shall remain operative till priority sector and lead bank division issues any
fresh instructions in respect of any of these activities regarding Regional Rural Banks)
14. Wholly owned PNB Housing Finance Ltd. may be provided free remittance facility from their corporate office to the
subsidiaries of the branches and vice-versa without levying any service charges.
Bank
15. Special transactions 1) Fixed Deposits including NRI Accounts:
 On cheques issued as per Court orders for investments in terms of deposits, service charges may be
waived.
 Transfer of funds on maturity of deposits as well as periodical interest to another branch of our bank to
be done at par. Where the funds are to be transferred to another bank normal charges should be levied.
 Collecting bank need not levy any service charges. The remitting bank to levy the charges as applicable
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION
to Remittances. In case of local remittances, the charges as applicable to issue of demand draft be
levied.
2) Cheques issued by Govt. of India in respect of grants made from the PM’s Relief Funds to the State
Govts., Distt. Magistrates etc.
3) Cheques issued by Govt. of India in respect of grant made from the Prime Minister’s Relief fund to the
State Govt, Distt. Magistrates, etc. should be collected without levying any service charges, and, credit
be given immediately at par.
16. Staff, Honourably No service charges (including out of pocket expenses) shall be levied for various transactions. The
retired Staff and accounts should be in single name of staff / ex-staff or jointly with a close relative where staff / ex-staff is
widows / widowers of principal account holder.
Honourably retired Widows / widowers of Honourably retired Staff shall not be remarried and not gainfully employed to avail
Staff the benefits.
17. Note Postage and Out of pocket expenses if any, to be recovered wherever not specified
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

E. FOREX RELATED SERVICE CHARGES

S. No. PARTICULARS SERVICE CHARGES

1. EXPORT

Bill Purchased / Discounted /

Negotiated/ Collection / BILL AMOUNT CHARGES
Consignment Exports / Advance (In Foreign Currency / In Rupee Export equivalent to USD)
Payment Basis (including Export to Up to USD 25000 ₹500/- per Bill
1.1
Warehouse, Merchanting Trade, Above USD 25000 ₹1000/- per Bill
Deemed Export, Service or Note: The above rates shall be applicable for maximum up to 5 Shipping Bills. For over
Software Export, Regular Export and above 5 shipping bills, ₹100 per shipping bill will be charged in addition to above
etc.) charges.
Forwarding Export Documents to
Another Bank Due to Reasons such
1.2
as LC Being Restricted to later or the ₹1500/- flat per Bill plus out of pocket expenses, if any on actual basis.
LC has been Confirmed by that Bank
Where the Reimbursement under a
1.3 Letter of Credit is Claimed by Bank ₹ 1000.00 per claim
with Another Authorized Dealer in India
For Joining Customer's Guarantees
and Giving Guarantees and For
Giving Guarantees / Indemnities on 0.20% of the bill amount with a min of ₹1000/- per bill plus out of pocket expenses, if any
1.4
Behalf of Customers to Other Banks in on actual basis. Maximum ₹10000/-
India in Respect of Discrepancies, etc.
in Documents Negotiated Under L/C
In case of Each Overdue Export Bill,
Where Proceeds are not Received in ₹250/- per bill per month
1.5
Nostro Account on or Before the Due (To be recovered from due date on upfront basis)
Dates (Including Deferred Exports)
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

(Per certificate/ Invoice)

Certificates /Attestation Charges In
1.6 Respect Of Export Transactions (Not Issuance of Certificate ₹200/-
Specified Elsewhere)
Attestation of any document including invoices ₹100/-

Advising Charges ₹1000/- per LC for our customer

₹2000/- per LC for other bank’s
customer
Amendment charges on Advised ₹500/- per amendment for our
Export LC customers,
₹1000 for other bank’s
customers
Confirmation/Commitment Charges to be decided by IBD-
1.7 Handling Of Export Letter Of Credit charges on Advised Export LC HO on case to case basis
Acceptance commission for
accepting usance drafts to be 0.15% p.m. with Min. of ₹ 1500/-
Drawn on or accepted by banks in
India.
Foreign Bank Charges (For LC
Advising/Amendment where US$ 75 per LC
charges are to be recovered from
foreign bank)
Transfer of Advised Export LC ₹ 1000/- for each transfer
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

Particulars Charge
s
Approvals
 Write-off of Export Bill (per bill) ₹1500/-
 Specific Approval of Foreign Banks (per reference ₹1500/-
 Approval of opening/hiring of Warehouse (per approval) ₹2000/-
 Renewal of opening/hiring of Warehouse (per renewal) ₹1000/-
 Processing Charges of application sent to RBI for
approval of exports of goods on Lease/Hire (Per ₹3000/-
application)
EDF
EDF approval for :
 Trade fair/Exhibition participation (Per approval)
1.8 Other Misc. Charges on Export Bill ₹1000/-
 Re-import of exported goods (Per approval)
EDF waiver certificate issuance charges (per EDF) ₹500/-
NON SUBMISSION CHARGES
 Follow up with exporter in case of documents not
submitted when advance payment already credited to
exporters (per o/s payment per qtr.)
(Shall be levied on transactions initiated on or after 1st
March, 2014) ₹500/-
 Regularization charges of Late submission of documents
to AD branch as prescribed by RBI (Per Bill)
Submission of Export documents after 21 days from the
date of Shipment will be treated as late submission.

OTHER CHARGES
Export Bills returned unpaid* ₹500/-
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

Delinking Charges (per Bill)
Extension of Due Date of Bill*
 Under AD Power ₹500/-
 Under RBI Power ₹1000/-
NOC for discounting with other bank ₹1000/-
(per NOC)
Commission on Export set o f against As applicable to export &
Import payment import leg of transaction
*(Per returning plus out of pocket expenses, if any on actual basis)
Remittances charges on At the time of part / full receipt and credit
advance receipt for to customers account:
exports (part or full) Advance receipt
(advance remittance A. up to USD 25000 – Flat ₹1000/
charges) B. Above USD 25000 – Flat ₹2000/-
2. IMPORTS
Charges are inclusive of Commitment Fees and Usance charges)
Amount Charges (Min. ₹1200/- per LC)
1. Up to ₹5.00 Cr. 0.15% per month
2. >₹5.00 Cr. to ₹25 Cr. 50%* of charges at S. No. 1
(On incremental value)
Import Letter Of Credit/ Revolving 3. >₹25.00 Cr. 25%* of charges at S.No.1
Letter Of Credit /Letter Of Credit (On incremental value)
2.1
Covering Imports Of Goods On 4. LC established 25% of Normal charges mentioned at
Deferred Terms against 100% cash S. No.1, 2, 3 However the deposit
deposit as Security must be at Card rate.
*For individual Transactions, concession is to be extended on the incremental value.
Note: The period is to be calculated from the date of opening LC to the last date of its
validity + usance period of bill and part of a month should be construed as a completed
month. For sight LC, validity of LC+ 1 month
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

For example, If a LC of ₹30 Crore is to be opened, normal commission up to ₹5 Crore
plus one half of the normal commission for ₹20 Crore plus one fourth of normal
commission on balance ₹5 Crore.

Extension of validity period/Change in

Usance Period As per Para 2.1
Enhancement in value of LC
Any other amendment (Per Reference) ₹ 1200/- Flat
2.2 Amendment In Import Letter Of Credit Revival of expired LCs
Any revival or reinstatement of an expired LC shall be at the option
of the bank but within 1 monthfrom the date of expiry and shall
be subject to recovery of normal charges (as mentioned at
Para 2.1) from the date of expiry up to the validity period of the
revived letter of credit.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

FCY bills at the time of crystallization or 0.10% per Bill

retirement whichever is earlier. Min. : ₹ 1500/-
Max.: ₹15000/-
FCY import bills received under LC 0.15% per Bill
where no Exchange benefit accrues to Min. : ₹ 1500/-
the Bank. Max.:₹25000/-
If bills are not retired within 5 Banking Flat ₹500/- per default.
Commission On Import Bills - Under days from the date of receipt of bills in (including Interest claimed
2.3
L/C case of demand bills and on the due by foreign bank if any)
date in case of usance bills.
Discrepancy charges in case of non- USD/EUR/GBP - 100/-
confirming documents under LC to be JPY - 10000/-
mentioned at the time of LC opening. For other currencies equiv.
to USD 100/-(to be
recovered from LC
negotiating bank /
beneficiary

1 On each bill drawn in FCY received 0.10%

by the bank, on which the bank Min. : ₹ 1500/-
earns exchange benefit. Max. : ₹ 15000/-
2 On each bill drawn in INR or each 0.15%
bill drawn in FCY on which bank Min. : ₹ 1500/-
Commission On Import Bills – Not
2.4 does not earn exchange benefit. Max. : ₹ 20000/-
Under L/C
3 Import documents covering
project imports under Inter- 0.15%
Government Aid Scheme and Min. : ₹ 1500/-
Schemes (including projects those Max. : ₹ 20000/- plus out of
financed by International Agencies pocket expenses, if any on
like World Bank, IMF, ADB etc.) actual basis.
 SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

where no LC is opened.

4 For foreign currency import bill Handling charges of

required to be forwarded to ₹2000/- per bill plus out of
another bank required for remitting pocket expenses, if any on
proceeds to the remitting bank actual basis.
abroad.
5 Countersigning / Co- 0.10% p.m. for the tenor of bills
acceptance / Availisation of subject to a minimum of 0.25%
Import Bills
6 Custody charges for ₹ 150/- per month or part thereof
overdue import bills (To be for each bill, if the bill is not paid
charged on upfront basis) within 10 days from the due date /
date of presentation.
7 Returning Charges of ₹1000/ plus amount claimed by
Import Bills foreign bank plus out of pocket
expenses, if any on actual basis.
8 Follow-up of Pending Bill of ₹200/- per bill per month to be
Entry/Evidence of Import charged on upfront basis.

*Submission of Bill of Entry shall be considered as pending if the Bill of Entry is not
submitted within 90 days from the date of Remittance.
Obtaining opinion/credit report of Actual paid to outside agency plus out of pocket
overseas buyer/seller for our expenses
Importer/Exporter from credit rating
agencies.
2.5 Other Misc. Charges Obtaining opinion/credit report of Actual paid to Foreign Bank plus Swift Charges
overseas buyer/seller for our + processing charges ₹500/-
Importer/Exporter from Foreign Banks.
Providing opinion report to foreign USD 100 per opinion report to Foreign Bank
Banks on our customers
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Release order for import, pending ₹1500/- for each release order.
receipt of Airway documents.
Remittances charges on advance As per Serial Number 1 & 2 of Para 2.4
payment for imports (par or full)
(Advance remittance charges)
3. MERCHANTING TRADE

Commission on processing of Import

3.1 Commission as applicable to export & import leg of transaction.
and Export Leg of documents.

4. FOREIGN BANK GUARANTEES

Relating to imports under 0.05% per month Minimum of ₹1500/- per guarantee
LCs opened by the
guarantor banks
Guarantees for Clearance of Goods
4.1 themselves.
Pending Production of Bill of Lading
In all other cases (where no 0.30% for 3 months at the time of Issuance of
LC has been issued) guarantee. If the guarantee continues beyond 3
months, an additional commission of 0.20% per month
or part thereof, as long as the guarantee is active.

4.2 Export Performance Guarantee

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A. Guarantees covered by ECGC Counter Guarantee

 To the extent of 75% 0.125% per quarter and part thereof
 To the extent of 90% 0.12% per quarter and part thereof (Minimum ₹1500/- +
FOR PROJECT EXPORTS : Which ECGC premium per guarantee)
Include Bid Bond/ Bond For Earnest
Money/ Guarantee For Advance B. Guarantees covered by Government of India Counter Guarantee
4.2.1
Payment Made By Foreign Buyers To 25% of the normal charges on the amount covered by GoI Counter Guarantee (for
Indian Exporters Or balance normal charges are applicable)
Contractors/Export Performance C. Guarantees covered by 100% Cash Deposit
25% of the normal charges
D. Guarantees not covered by cash deposits or ECGC/GoI Counter Guarantees
0.30% per quarter and part thereof minimum ₹ 1500/-

0.30% per quarter and part thereof minimum ₹ 1500/-.

OTHER THAN PROJECT EXPORTS :  50% of the normal charges if backed by ECGC Counter Guarantee
Which Include Bid Bond/ Export
 25% of the normal charges if backed by 100% GoI Counter Guarantee / Cash
Obligations In Terms Of Import Trade
4.2.2 deposit
Control Regulations/ Export
Performance Guarantee/ Bid Bonds
Connected With Deemed Exports (In case of early redemption, 50% of commission for the unexpired period i.e. from the
date of redemption to expiry date shall be refunded)

Deferred Payment Guarantees

0.50% per quarter or part thereof for the specified period of liability calculated on the
Covering Imports Of Goods Into India/
4.3 amount of liability under such guarantee at beginning of every quarter with a minimum of
Repayment Of Foreign Currency
₹1500/-. Minimum charges for a quarter to be charged
Loans
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Extension Of Validity Period/ Extension of validity period

4.4 As per Para 4.2 & 4.3
Enhancement In Value Of Guarantee
Enhancement in value
 SBLC Issuance charges 0.30% p.m. or part thereof min. of ₹1500/- plus
 Extension of periods, change of out of pocket expenses, if any on actual basis.
tenor from sight to usance and/ or
Enhancement of SBLC amount for
which charges have not been
4.5 Foreign Standby Letter of Credit recovered.
SBLC amendment charges (Other ₹1200/- plus out of pocket expenses, if any on
than amendment in amount and actual basis.
periods)
Foreign SBLC established against 25% of the applicable charges. However the
100% cash margin deposit must be at Card rate.

FBG 0.30% per month

All Other Guarantees Not Specified
4.6 PBG 0.15% per month
Elsewhere
Subject to Minimum ₹1500/- per guarantee.

Internal Rating Charges

‘A4’ & above above 0.35% per quarter or part thereof with a
Bank Charges for Issuance of Bank
min. of Rs.1500/- per Bank Guarantee + GST as
Guarantees for the Purpose of
4.7 applicable
Availing Trade Credits From Overseas
(Annualized Charges 1.40% p.a.)
Branches of Our Bank
‘ B1’ & below 0.45% per quarter or part thereof with a min. of
Rs.1500/- per Bank Guarantee + GST as
applicable
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(Annualized Charges 1.80% p.a.)

5. REMITTANCES

Encashment of TTs / purchase of MTs / DDs in respect of which cover has been
received in NOSTRO Account:

NRE A/C Commission not to be charged if proceeds deposited to NRE

accounts maintained in our bank otherwise normal commission to be
charged.
Inward Remittances
Up to ₹10 lakh ₹100/- flat
Above ₹10 lakh ₹250/- flat
Where the inward remittance has to be paid in
foreign currency by way of a Demand Draft/ 0.10% (Min ₹500/- per transaction
Inward Remittances (Other than Mail Transfer/Payment Order/ Telegraphic and Max ₹5000/-) + Swift Charges
5.1
Exports) Transfer
Inward remittances and FDBC credited to
₹500/- Flat
EEFC accounts.
FOBC cheque to EEFC 0.25% plus out of pocket expenses +
Swift Charges; Subject to min. ₹500/-
.
E-FIRC Issuance Charges ₹500/-flat
FIRC issued on Security Paper or Letter Head
₹250/- per Certificate
of Bank
Commission on clean Instruments sent for collection abroad
Up to ₹5 Lakh ₹100/-flat
Above ₹5 Lakh 0.10% of the amount (Max.₹5000/-) (Including cost of
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FIRC/ Courier Charges/ Post)
Returning of clean instruments ₹ 500+ out of pocket expenses on actual basis
sent for collection abroad
Foreign currency instruments As app icable to inland transactions
sent for collection in India
Foreign Currency-Notes Up to ₹1 Lakh ₹100/-flat
Above ₹1 0.10% of the amount (Max.₹5000/-
Lakh )
A. Where the outward remittance has to be made in foreign currency by way of
a demand draft/mail transfer/ payment order/telegraphic transfer/Swift
Individual 0.10% min 500/- Max. ₹15000/- plus + Swift Charges
Others 0.25% Min ₹500/- plus Swift Charges
NRE/ FCNR Free
OUTWARD REMITTANCES (Other B. Outward remittances to the debit of EEFC accounts/ Commission in lieu of
5.2
than Imports) Exchange
EEFC to CA, EEFC to PCFC, EEFC to
₹ 500 flat
FCBRD,
0.25% plus out of pocket expenses
In case of FCYDD (issue) from EEFC and
+ Swift Charges. (Subject to min.
FCY-TT (issue) from EEFC,
₹500/-)
6. FORWARD CONTRACTS
For booking of sale &
₹ 750 per sale/purchase contract
purchase contracts
6.1 Forward Contracts
For each request for early ₹ 750 plus Swap Cost+ Interest@ 1 Year MCLR/ RBLR
delivery/cancellation + 3%on outlay of funds
7. CHARGES ON CAPITAL ACCOUNT TRANSACTIONS
Call of KYC from Foreign remitting Bank (if ₹5000/- per proposal.
7.1 Foreign Direct Investment
not received with remittance) ₹10000/- if remittance received in other
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S. No. PARTICULARS SERVICE CHARGES

Submission of FCGPR i.e. on issuance of bank.
shares
Reporting of ESOPs ₹2000/-
Reporting of FII/NRI investments under ₹2000/-
Portfolio Investment Scheme (PIS)
Buyback of FCCB under automatic/approved ₹2000/-
route
FCTRS and other forms in FIRMS ₹5000/- per proposal.
₹10000/- if remittance received in other
bank.
In case reporting amount is up to USD
1000 (or equivalent in any other
currency) Max. ₹1000
Fresh permission of Remittance/ ODI Processing ₹ 10000 per proposal
Charges ₹ 20000 per proposal
[wherever bank has not
First reporting to RBI On - line - i.e. creation of UIN earned exchange income (if
OVERSEAS DIRECT INVESTMENT applicable)]
(by Resident in Joint Venture/Wholly
7.2 Transfer of existing URN/LRN ₹15000/-
Owned Subsidiary aboard-
Submission of Closure / dissolution of WOS /JV ₹ 5000/-
Scrutiny/Filing)
Subsequent reporting of remittances under Part II
₹ 2000/-
equity/ guarantee etc.
Updating of APR ₹ 2000/-
Any other reporting ₹ 1000/-
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S. No. PARTICULARS SERVICE CHARGES

Processing of application and Form 83 under

approved route or for onward submission to RBI for ₹10000/- per application
Approval.
7.3 External Commercial Borrowing (ECB) 0.25% (Min ₹500/- Max.
Prepayment of ECB
₹25000/-) + Swift Charges
ECB 2 - Monthly filing to RBI ₹500/- per filing
Any change or modification in existing ECB under the
₹500/- per change
delegated powers of the AD Branch.

Fresh request for setting up of LO/BO in India ₹ 5000/- per proposal

Liaison Office/ Branch Office Of
Subsequent change/extension/ amendment in terms &
7.4 Foreign Entity In India(Set Up Of
conditions / Closure
LO/BO) ₹ 2500/-
Any other correspondence/ reporting to RBI (like annual
activity report etc.)

Project Exports Application for processing by Bank/RBI ₹ 25000/-

Any Subsequent reporting/ correspondence on delay/condoning/ ₹ 250/-per

Project Exports Application For compounding/creation of Database of company/Subsequent KYC or submission
7.5 other document submissions /Submission of supplementary
Processing By Bank/RBI
documents to RBI.
Change In Authorize Dealer
Acceptance in Change in AD from other Bank to Ours ₹ 500/-
Issuance of NOC for shifting AD to other Bank ₹ 750/-
1. In case of delayed reporting of capital account transactions, additional 25% of normal schedule of charges shall be levied with
Note Min. of ₹ 1000/-
for
2. For all capital account transaction stated above, 150% of the normal charges shall be applicable if the request received is
Para-
7: under Approval Route.
3. GST or any other government levy/tax shall be charged separately.
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S. No. PARTICULARS SERVICE CHARGES

4. Foreign Bank / Correspondent charges and out of pocket expenses (if any) shall be charged separately.

8. OTHER CHARGES

SWIFT CHARGES
For LC/LG/ ₹1500/-
Other message ₹500/-
8.1 MT 940 to be sent on behalf of account holder to foreign banks (out of India) ₹100/-per message
OTHER
Processing charges for any other application to RBI not specified anywhere.
₹500/-
Attestation Charges for application of Importer/Exporter Code
Postage charges Actual out of pocket expenses
9. GENERAL GUIDELINES I INSTRUCTIONS FOR RECOVERY OF CHARGES
1. Charges mentioned in the chart are mandatory and shall be recovered in accordance with the prescribed scale laid down. No
deviation is permissible unless approved by the competent authority as mentioned hereunder in the note.
2. Charges shall be recovered upfront, unless as specified in the chart itself for recovery of commission back ended or in
instalments.
3. The branches shall not refund the commission collected by them on letter of credit, guarantees and other forex transactions,
unless otherwise provided in the schedule or approved by competent authority.
4. Out of pocket expenses, such as correspondent Bank charges, postage, courier, communication charges/SWIFT charges
including expenses incurred to secure the bank’s and customer’s interest etc, shall be recovered from customers in respect of
all foreign exchange transactions, in actual.
5. Stamp duty under Indian Stamp Act or Stamp Act of various states on forex transactions, wherever applicable, shall be borne
by the customer.
6. The proposed charges are exclusive of GST and same shall be recovered over and above.
7. Besides the scales of charges, prescribed in the schedule, interest on outlay of fund shall be recovered from the customers
on all Foreign Exchange transactions, wherever applicable.
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8. The schedule of charges as per schedule shall also be applicable for transactions undertaken on behalf of overseas banks/
parties.
9. Forex transactions on account of staff members / retired staff members for personal purpose only may be allowed free of
charges.
10. For calculation of commission quarter means ₹90 days’ and month means ₹30 days’.
11. In case of inward remittance, for credit to NRE/NRO/FCNR and FCRA accounts, no commission should be charged.
12. Special attention has been given on the foreign remittances made out of education loan for studies abroad. A Nil charges
have been approved for such remittances to market education loan from our bank.

Fixation of Rates of Interest

a) Rate of Interest on outlay of funds –Bank has to recover interest on outlay of funds in case of substitution / change in
tenor of bills, early delivery under Forward Exchange Contract etc. The interest to be recovered has to be at MCLR (One
Year) + 3%.

b) Rate of Interest on inflow of funds – Swap in connection with the early delivery cancellation of a forward exchange
contract may sometime result into inflow of funds and the Bank at its discretion may pay interest to the customer at an
appropriate rate applicable for Term Deposits for the period for which, the funds remain with the Bank at a simple rate.
As we are collecting interest in every case, where outlay of funds is involved, we propose that the Bank should pay interest
on inflow of funds at appropriate rates at simple interest applicable for Term Deposits for the period for which, the funds
remain with the Bank.

c) Commercial & Penal rate of interest for import Credit– The Bank is to recover interest at commercial rate of interest as
applicable on domestic advances from the date of Debit in Nostro Account till the date of Crystallization / retirement of bill
whichever is earlier in respect of Bills under Import Letter of Credit opened by the Bank. Further from the Date of
crystallization, up to date of retirement, the Bank must recover penal interest. In such cases, Bank shall recover at MCLR
(One Year) + 7% p.a.

13. Charges mentioned under the respective heads do not convey any approval of transaction. Field functionaries are advised to
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take approval wherever required in terms of extent Bank/RBI/FEMA/ any other guidelines.

10. CONCESSIONS As per discretionary power vested with various sanctioning authority.