SERVICE MANUAL

PC SCALE PRINTER

SM-5500 SERIES
SM-5000BS
Edition 3

COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE LTD

 Table of Content
i) Notice 1
ii) Safety Information.....................................................................................................................................2
iii) Safety Regulations...................................................................................................................................3
iv) Treatment And Recovery of WEEE .........................................................................................................4
1. GENERAL ......................................................................................................................................................10
1.1 Model Specification ............................................................................................................................10
1.2 Operating Specification ......................................................................................................................12
1.3 Overall Dimension (in mm).................................................................................................................13
1.3.1 Bench (B) ..............................................................................................................................13
1.3.2 Pole (P) .................................................................................................................................14
1.3.3 Elevated (With 2nd Printer) (EV) ............................................................................................15
1.3.4 Elevated (Without 2nd Printer) (EV) .......................................................................................16
1.3.5 Elevated Electroluminescent Display (With 2nd Printer) (EVEL) ..........................................17
1.3.6 Elevated Electroluminescent Display (Without 2nd Printer) (EVEL) ......................................18
1.3.7 Elevated PLUS (With 2nd Printer) (EV-PLUS).......................................................................19
1.3.8 Elevated PLUS (Without 2nd Printer) (EV-PLUS)..................................................................20
1.3.9 Pole Electroluminescent Display (PEL) ................................................................................21
1.3.10 Self-Service (SM-5000BS)..................................................................................................22
1.4 Label & Receipt Specifications...........................................................................................................23
1.4.1 Base Printer ..........................................................................................................................23
1.4.2 2nd Printer Receipt Paper ......................................................................................................24
2. KEY SHEET AND DISPLAY ..........................................................................................................................24
2.1 Key Sheet Layout And Key Function..................................................................................................24
2.1.1 Key Sheet Layout..................................................................................................................24
2.1.2 Key Function .........................................................................................................................25
2.2 Operator And Customer Display And Indicator Layout ......................................................................26
2.2.1 Operator Display ...................................................................................................................26
2.2.2 Customer Display..................................................................................................................27
3. SOFTWARE FUNTIONAL STRUCTURE ......................................................................................................28
4. I/O PORTS, SPAN SWITCH AND W&M SEALING LOCATION...................................................................30
4.1 I/O Ports 30
4.2 Span Switch........................................................................................................................................30
4.3 Location of Sealing Screw/Sticker......................................................................................................31
5. INITIAL SETUP ..............................................................................................................................................33
5.1 Pole Assembly....................................................................................................................................33
5.1.1 SM-5500P .............................................................................................................................33
5.1.2 SM-5500EV...........................................................................................................................35
5.1.3 SM-5500EVEL ......................................................................................................................37
5.1.4 SM-5000BS...........................................................................................................................39
5.2 Level Adjustment ................................................................................................................................41
5.3 AC Cord Mounting ..............................................................................................................................41
5.4 Cassette Loading................................................................................................................................42
5.4.1 Label Printing ........................................................................................................................42
5.4.2 Receipt Printing.....................................................................................................................42
5.4.3 Linerless Label Printing.........................................................................................................42
5.5 Software Setup ...................................................................................................................................43
5.5.1 Default Country SPEC ..........................................................................................................43
5.5.2 User SPEC............................................................................................................................46
5.5.3 Module SPEC........................................................................................................................48
5.5.4 Scale SPEC ..........................................................................................................................50
5.5.5 Weigh & Measure SPEC.......................................................................................................52
5.5.5.1 SEARCH Function Procedure:..............................................................................55
5.5.6 Date And Time ......................................................................................................................57
 5.5.7 Daylight Saving Time ............................................................................................................59
5.6 Span Adjustment (Weight Calibration) ...............................................................................................61
6. SYSTEM SETUP ............................................................................................................................................63
6.1 Network Setup ....................................................................................................................................63
6.1.1 IP Address Setup ..................................................................................................................63
6.1.2 Database IP Address ............................................................................................................64
6.1.3 Scale MAC Address..............................................................................................................67
6.1.4 WLAN (RF Bridge) Setup......................................................................................................68
6.2 Base Station (BS-02) Setup ...............................................................................................................72
6.2.1 Serial Port Configuration.......................................................................................................72
6.3 External SVGA Display Setup ............................................................................................................73
7. HARDWARE TEST AND MAINTENANCE....................................................................................................77
7.1 Internal Count Mode ...........................................................................................................................77
7.2 Printer Test .........................................................................................................................................78
7.2.1 Sensors Status......................................................................................................................78
7.2.2 Sensor Calibration.................................................................................................................80
7.2.3 Thermal Head Type Detection ..............................................................................................84
7.3 Database Maintenance.......................................................................................................................85
7.3.1 Database Initialization...........................................................................................................85
7.3.2 Database Backup..................................................................................................................87
7.3.3 Database Restore .................................................................................................................88
7.3.4 Load Default Data .................................................................................................................90
7.3.5 Database Migration ...............................................................................................................91
7.3.6 USB Backup / Restore ..........................................................................................................92
7.3.6.1 USB Backup..........................................................................................................92
7.3.6.2 USB Restore .........................................................................................................94
7.4 Hardware Test ....................................................................................................................................97
7.4.1 Input ......................................................................................................................................97
7.4.2 USB.......................................................................................................................................98
7.4.3 RS232 ...................................................................................................................................99
7.4.4 Ethernet...............................................................................................................................100
7.4.5 Drawer.................................................................................................................................102
7.4.6 LCD .....................................................................................................................................103
7.5 Touch Screen Calibration .................................................................................................................106
7.6 Write AD Checksum .........................................................................................................................109
7.7 System Information...........................................................................................................................111
7.8 Maintenance .....................................................................................................................................113
7.8.1 Thermal Head Cleaning ......................................................................................................113
7.8.2 Basic Cleaning ....................................................................................................................114
8. FIRMWARE UPGRADING ...........................................................................................................................115
8.1 Kernel 115
8.2 PC Scale Application ........................................................................................................................122
8.3 Printer Firmware ...............................................................................................................................123
9. MAJOR PARTS DISASSEMBLY.................................................................................................................127
9.1 SM-5500B.........................................................................................................................................127
9.1.1 Disassembly of Platter Support...........................................................................................127
9.1.2 Disassembly of CPU & Base Board....................................................................................128
9.1.3 Disassembly of Top Cover and Customer (LCD) Display...................................................129
9.1.4 Disassembly of Power Supply Unit and AD Board .............................................................130
9.1.5 Disassembly of Load Cell ...................................................................................................130
9.1.6 Disassembly of Display Board and Operator (8.4” TFT LCD) Display ...............................131
9.2 SM-5500P.........................................................................................................................................132
9.2.1 Disassembly of Platter Support...........................................................................................132
9.2.2 Disassembly of Pole Block..................................................................................................132
9.2.3 Disassembly of Customer (LCD) Display ...........................................................................134
 9.2.4 Disassembly of CPU & Base Board....................................................................................135
9.2.5 Disassembly of Top Cover..................................................................................................136
9.2.6 Disassembly of Power Supply Unit and AD Board .............................................................137
9.2.7 Disassembly of Load Cell ...................................................................................................137
9.2.8 Disassembly of Display Board and Operator (8.4” TFT LCD) Display ...............................138
9.3 SM-5500EV ......................................................................................................................................139
9.3.1 Disassembly of Platter Support...........................................................................................139
9.3.2 Disassembly of Pole Block..................................................................................................139
9.3.3 Disassembly of Display Board and Operator (8.4” TFT LCD) Display ...............................141
9.3.4 Disassembly of Customer (LCD) Display ...........................................................................142
9.3.5 Disassembly of Receipt & Cutter Controller Board and 2nd Printer ....................................143
9.3.6 Disassembly of CPU & Base Board....................................................................................147
9.3.7 Disassembly of Top Cover..................................................................................................148
9.3.8 Disassembly of Power Supply Unit and AD Board .............................................................149
9.3.9 Disassembly of Load Cell ...................................................................................................149
9.4 SM-5500EVEL..................................................................................................................................150
9.4.1 Disassembly of Platter Support...........................................................................................150
9.4.2 Disassembly of Pole Block..................................................................................................150
9.4.3 Disassembly of Display Board and Operator (8.4” TFT LCD) Display ...............................152
9.4.4 Disassembly of Customer (EL) Display ..............................................................................155
9.4.5 Disassembly of Receipt & Cutter Controller Board and 2nd Printer ....................................156
9.4.6 Disassembly of CPU & Base Board....................................................................................158
9.4.7 Disassembly of Top Cover..................................................................................................159
9.4.8 Disassembly of Power Supply Unit and AD Board .............................................................160
9.4.9 Disassembly of Load Cell ...................................................................................................160
9.5 SM-5000BS ......................................................................................................................................161
9.5.1 Disassembly of Platter Support...........................................................................................161
9.5.2 Disassembly of Pole Block..................................................................................................161
9.5.3 Disassembly of CPU & Base Board....................................................................................166
9.5.4 Disassembly of Top Cover..................................................................................................167
9.5.5 Disassembly of Power Supply Unit and AD Board .............................................................168
9.5.6 Disassembly of Load Cell ...................................................................................................168
10. HARDWARE DETAILS ..............................................................................................................................169
10.1 Block Diagram ................................................................................................................................169
10.1.1 Bench (B) ..........................................................................................................................169
10.1.2 Pole (P) .............................................................................................................................170
10.1.3 Elevated (EV) ....................................................................................................................171
10.1.4 Elevated (EV) (Full Option) ...............................................................................................172
10.1.5 Elevated Electroluminescent Display (EVEL) ...................................................................173
10.1.6 Pole Electroluminescent Display (PEL) ............................................................................174
10.1.7 Elevated Plus (EV-PLUS) .................................................................................................175
10.1.8 Elevated Remote...............................................................................................................176
10.1.9 Self-Service (BS)...............................................................................................................177
10.2 Power Supply Unit ..........................................................................................................................178
10.3 CPU Board .....................................................................................................................................178
10.4 Base Board.....................................................................................................................................180
10.5 Touch Screen Board.......................................................................................................................181
11. OPTION KITS INSTALLATION .................................................................................................................182
11.1 WLAN Kits Installation ....................................................................................................................182
11.2 12.1” Remote Display Installation...................................................................................................184
11.3 Base Station Installation.................................................................................................................187
12. PORT PIN CONFIGURATION AND CABLE .............................................................................................188
12.1 Ethernet Port ..................................................................................................................................188
12.2 RS232C Port ..................................................................................................................................189
12.3 USB Port.........................................................................................................................................189
12.4 Cash Drawer Port ...........................................................................................................................190
13. SPECIFICATION LIST ...............................................................................................................................191
13.1 W&M SPEC ....................................................................................................................................191
13.1.1 W&M Scale .......................................................................................................................191
13.1.2 W&M Tare .........................................................................................................................192
13.1.3 W&M Price ........................................................................................................................193
13.1.4 W&M Operation.................................................................................................................194
13.2 Printer SPEC ..................................................................................................................................196
13.2.1 Printer 1 SPEC..................................................................................................................196
13.2.2 Printer 2 SPEC..................................................................................................................197
13.3 User SPEC .....................................................................................................................................198
13.3.1 Barcode.............................................................................................................................198
13.3.1.1 Item Barcode.....................................................................................................198
13.3.1.2 Total Item ..........................................................................................................199
13.3.1.3 MultiBarcode .....................................................................................................200
13.3.2 Communication .................................................................................................................200
13.3.3 Label .................................................................................................................................200
13.3.3.1 Advertisement ...................................................................................................200
13.3.3.2 Currency Symbol ..............................................................................................201
13.3.3.3 Data Fields ........................................................................................................201
13.3.3.4 Field Title...........................................................................................................201
13.3.3.5 Ingredient ..........................................................................................................201
13.3.3.6 Label Format.....................................................................................................202
13.3.3.7 Nutrition.............................................................................................................203
13.3.3.8 Other .................................................................................................................203
13.3.3.9 Quantity And Symbol ........................................................................................204
13.3.3.10 Shop Name .....................................................................................................204
13.3.4 Receipt ..............................................................................................................................204
13.3.4.1 General .............................................................................................................204
13.3.4.2 Talon .................................................................................................................205
13.3.4.3 Void Receipt......................................................................................................206
13.3.5 Settings .............................................................................................................................206
13.3.5.1 Accumulation & Change Mode .........................................................................206
13.3.5.2 Auto Entry & Reentry ........................................................................................206
13.3.5.3 Auto PLU Call ...................................................................................................207
13.3.5.4 Auto Printing .....................................................................................................207
13.3.5.5 Barcode Scanner ..............................................................................................207
13.3.5.6 Cash Drawer .....................................................................................................207
13.3.5.7 CCD ..................................................................................................................207
13.3.5.8 Commodity Name Shown .................................................................................208
13.3.5.9 Continues Printing.............................................................................................208
13.3.5.10 Cool.................................................................................................................208
13.3.5.11 Customer.........................................................................................................208
13.3.5.12 Date Time Format ...........................................................................................208
13.3.5.13 Discount ..........................................................................................................209
13.3.5.14 EL Display.......................................................................................................209
13.3.5.15 Email ...............................................................................................................209
13.3.5.16 Force Quantity ................................................................................................210
13.3.5.17 Force Shelf Life...............................................................................................210
13.3.5.18 Function Key Related......................................................................................210
13.3.5.19 Hi-Touch..........................................................................................................210
 13.3.5.20 Image & Text...................................................................................................210
13.3.5.21 LCD Display ....................................................................................................210
13.3.5.22 Log ..................................................................................................................210
13.3.5.23 Manual Price Entry..........................................................................................210
13.3.5.24 Manual Weigh Entry........................................................................................210
13.3.5.25 Operator ..........................................................................................................211
13.3.5.26 Order & Basket ...............................................................................................211
13.3.5.27 Other ...............................................................................................................211
13.3.5.28 Password ........................................................................................................212
13.3.5.29 PLU Grouping .................................................................................................212
13.3.5.30 Reset...............................................................................................................213
13.3.5.31 Report .............................................................................................................213
13.3.5.32 Self Service.....................................................................................................213
13.3.5.33 Tare.................................................................................................................213
13.3.5.34 Traceability......................................................................................................214
13.3.5.35 Unit Price Override..........................................................................................214
13.3.5.36 Unit Price Recalculation..................................................................................215
13.4 Module SPEC .................................................................................................................................216
13.4.1 Password ..........................................................................................................................216
13.4.2 E-label & Hi-Touch ............................................................................................................216
13.4.3 Queue System & Turn Chime ...........................................................................................216
13.4.4 Other .................................................................................................................................217
13.5 Scale SPEC....................................................................................................................................218
13.5.1 Scale Price ........................................................................................................................218
13.5.2 Scale Tare.........................................................................................................................218
13.5.3 Scale Tax ..........................................................................................................................218
13.5.3 Scale Operation ................................................................................................................219
14. REVISION RECORDS................................................................................................................................220
i) Notice

DIGI®
The material contained in this document is proprietary and for information only and is subject to change without
notice. Teraoka Weigh-System Pte Ltd assumes no responsibility for any errors or damages arising from
misinterpretation of any procedure.

Screen displays, operating procedures and supporting features might vary with different software version
releases.

This document shall not be reproduced whether in part or whole without the written consent from Teraoka
Weigh-System Pte Ltd.

Teraoka Weigh-System Pte Ltd

4, Leng Kee Road
#06-01 SIS Building
Singapore 159088

1
ii) Safety Information

The operator of the equipment shall comply with the safety and warning indications and procedures outlined in
this document. Teraoka Weigh-System Pte Ltd assumes no responsibility or liability for failure to comply with
these requirements.
• To avoid electric shock, use only the supplied power cords and ensure product is connected to a
properly grounded supply.
• Ensure product is placed on a firm and level surface before operation.
• Avoid overloading the product beyond its rated maximum capacity.
• Care shall be taken during the following operations
o Receipt paper tearing – to prevent injuries from cutting from paper cutter
o Changing of labels and receipt paper - to prevent injuries from cutting from paper cutter and
movable printer mechanism.
• Repair and servicing of product, shall only be carried out by trained and qualified personnel.
Disclaimer:
Specifications are subject to change without notice. All dimensions shown are approximate. Please be aware
that Teraoka Weigh-System Pte Ltd has indicated that its hardware and software used in the product may
require additional updates in the future as our product is continually under development. The need for such
updates most likely applies to the Printer software.

CAUTIONS:
FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.

POUR LE MATÉRIEL RACCORDÉ PAR PRISE DE COURANT, LE SOCLE DE PRISE DE

COURANT DOIT ÊTRE
INSALLÉ À PROXIMITÉ DU MATÉRIEL ET DOIT ÊTRE AISÉMENT ACCESSIBLE.

FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME TYPE
AND RATING OF FUSE.
POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES RISQUES D’INCENDIE,
REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUES
NOMINALES.

DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH

THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD
USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS
IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE.
REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D’UN TYPE
RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.

WARNING DISPOSAL:
THE BATTERY MAY BE REGULATED BY NATIONAL OR LOCAL REGULATION. PLEASE FOLLOW
THE INSTRUCTIONS OF PROPER REGULATION. AS ELECTRIC CAPACITY IS LEFT IN A
DISCARDED BATTERY AND IT COMES INTO CONTACT WITH OTHER METALS, IT COULD LEAD TO
DISTORTION, LEAKAGE, OVERHEATING, OR EXPLOSION, SO MAKE SURE TO CUT/BREAK THE
BATTERY LEGS AND COVER THE (+) AND (-) TERMINALS WITH FRICTION TAPE OR SOME OTHER
INSULATOR BEFORE DISPOSAL. Tape

+
Cut / Break the Battery
Legs Battery

2
iii) Safety Regulations

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. To
maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the
transmitting antenna during transmitting.

3
iv) Treatment And Recovery of WEEE

Component listing of Hazardous Material

To all user of DIGI product in the European Union

Thank you for using DIGI product.

Product marked with this symbol indicates that it was sold on or after 13th August 2005, which means it should
not be disposed of with general household waste. Please note that our product is for industrial/professional use
only.

Treatment and recovery of WEEE involves removing hazardous substances (such as those covered in the
RoHS Directives) as well as PCBs and liquids. Only licensed operators meeting WEEE regulations will be able
to handle and recover WEEE.

Please contact your DIGI office or DIGI distributor when the product has reached the end of its life. They will
advise you regarding the product take-back.

With your co-operation we are aiming to reduce environmental pollution from waste electrical and electronic
equipment and preserve natural resource through re-use and recycling. Please do not hesitate to ask your DIGI
office or DIGI distributor, if you require further information.

Items required to be removed from product at end of product life as listed in WEEE Annex II
Items Y N Identification Removal procedure Comments
o Fluids

o Polychlorinated biphenyls
(PCB) containing capacitors.

o Mercury containing
components, such as
switches or backlighting
lamps.

o Printed circuit boards of

mobile phones.

o Toner cartridges, liquid and

pasty, as well as color toner.

o Plastic containing
brominated flame-retardants.

o Asbestos waste.

o Cathode ray tubes.

o Chlorofluorocarbons (CFC),
hydro chlorofluorocarbons
(HCFC) orhydrofluorocarbons
(HFC), hydrocarbons (HC).

o Gas discharge lamps.

o Components containing

4
 Items Y N Identification Removal procedure Comments
refractory ceramic fibred as
described in Commission
Directive 97/69/EC of 5
December 1997.
o
o Components containing
radioactive substances.
o
o External electric cables. AC Power Cord.
o
o Batteries.

1. Lithium Battery. - 9.1.6 Disassembly of Refer to Safety

CPU and Base Board Information
- Remove the Battery Warning
from Base Board location Disposal
BT1.
o Other printed circuit boards
greater than 10 square
centimeters.

Bench (B):
1) CPU Board - 9.1.2 Disassembly of CPU - 9.1.2 Disassembly of
and Base Board – Item 1. CPU and Base Board.
(Step 1 ~ 2)

2) Base Board - 9.1.2 Disassembly of CPU - 9.1.2 Disassembly of

and Base Board – Item 2. CPU and Base Board.
(Step 1 ~ 2)

3) AD Board - 9.1.4 Disassembly of Power - 9.1.1 Disassembly of

Unit and AD Board – Item 3. Platter Support,
- 9.1.3 Disassembly of
Top Cover and Customer
(LCD) Display.
(Step 1 ~ 2)
- 9.1.4 Disassembly of
Power Unit and AD
Board.

4) Power Unit - 9.1.4 Disassembly of Power - 9.1.1 Disassembly of

Unit and AD Board – Item 4. Platter Support,
- 9.1.3 Disassembly of
Top Cover and Customer
(LCD) Display.
(Step 1 ~ 2)
- 9.1.4 Disassembly of
Power Unit and AD
Board.

5) Display Board - 9.1.6 Disassembly of Display - 9.1.6 Disassembly of

Board and Operator (8.4” TFT Key_Scan & TS Board,
LCD) Display Item 5. Inverter Board and
Operator (8.4” TFT LCD)
Display.

5
 Items Y N Identification Removal procedure Comments
Pole (P):
1) CPU Board - 9.2.4 Disassembly of CPU - 9.2.4 Disassembly of
and Base Board – Item 1. CPU and Base Board.
(Step 1 ~ 2)

2) Base Board - 9.2.4 Disassembly of CPU - 9.2.4 Disassembly of

and Base Board – Item 12 CPU and Base Board.
(Step 1 ~ 2)

3) AD Board - 9.2.6 Disassembly of Power - 9.2.6 Disassembly of

Supply Unit and AD Board – Power Supply Unit and
Item 3. AD Board.

4) Power Unit - 9.2.6 Disassembly of Power - 9.2.6 Disassembly of

Supply Unit and AD Board – Power Unit and AD
Item 4 Board.

5) Display Board - 9.2.8 Disassembly of Display - 9.2.8 Disassembly of

Board and Operator (TFT 8.4” Display Board and
LCD) Display – Item 5 Operator (TFT 8.4” LCD)
Display.
(Step 1 ~ 2)

Elevated (EV):
1) CPU Board - 9.3.6 Disassembly of CPU - 9.3.6 Disassembly of
and Base Board – Item 1. CPU and Base Board.
(Step 1 ~ 2)

2) Base Board - 9.3.6 Disassembly of CPU - 9.3.6 Disassembly of

and Base Board – Item 2. CPU and Base Board.
(Step 1 ~ 2)

3) AD Board - 9.3.8 Disassembly of Power - 9.3.1 Disassembly of

Unit & AD Board - Item 3. Platter Support,
- 9.3.2 Disassembly of
Pole Block.
(Step 1 ~ 2)
- 9.3.7 Disassembly of
Elevated Type Top
Cover.
(Step 1 ~ 2)
- 9.3.8 Disassembly of
Power Unit & AD Board.

4) Power Unit - 9.3.8 Disassembly of Power - 9.3.1 Disassembly of

Unit & AD Board - Item 4. Platter Support,
- 9.3.2 Disassembly of
Pole Block.
(Step 1 ~ 2)
- 9.3.7 Disassembly of
Elevated Type Top
Cover.
(Step 1 ~ 2)
- 9.3.8 Disassembly of
Power Unit & AD Board.

6
 Items Y N Identification Removal procedure Comments
5) Display Board - 9.3.3 Disassembly of - 9.3.3 Disassembly of
Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board and Operator (8.4” TFT Inverter Board and
LCD) Display – Item 5. Operator (8.4” TFT LCD)
Display.
(Step 1 ~ 2)

Elevated
Electroluminescent Display
(EVEL): - 9.4.6 Disassembly of CPU & - 9.4.6 Disassembly of
1) CPU Board Base Board Item 1. CPU & Base Board.
(Step 1 ~ 2)

2) Base Board - 9.4.6 Disassembly of CPU & - 9.4.6 Disassembly of

Base Board Item 2. CPU & Base Board.
(Step 1 ~ 2)

3) AD Board - 9.4.8 Disassembly of Power - 9.4.1 Disassembly of

Supply Unit And AD Board Platter Support,
Item 3. - 9.4.2 Disassembly of
Pole Block.
(Step 1 ~ 2)
- 9.4.7 Disassembly of
Elevated Type Top
Cover.
(Step 1 ~ 2)
- 9.4.8 Disassembly of
Power Unit & AD Board.

4) Power Unit - 9.4.8 Disassembly of Power - 9.4.1 Disassembly of

Supply Unit And AD Board Platter Support,
Item 4. - 9.4.2 Disassembly of
Pole Block.
(Step 1 ~ 2)
- 9.4.7 Disassembly of
Elevated Type Top
Cover.
(Step 1 ~ 2)
- 9.4.8 Disassembly of
Power Unit & AD Board.

5) Display Board - 9.4.3 Disassembly of - 9.4.3 Disassembly of

Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board And Operator Display Inverter Board And
Item 5. Operator Display.
(Step 1 ~ 5)

SM-5000BS:
1) CPU Board - 9.5.3 Disassembly of CPU & - 9.5.3 Disassembly of
Base Board Item 1. CPU & Base Board.
(Step 1 ~ 2)

2) Base Board - 9.5.3 Disassembly of CPU & - 9.5.3 Disassembly of

Base Board Item 2. CPU & Base Board.
(Step 1 ~ 2)

7
 Items Y N Identification Removal procedure Comments
3) AD Board - 9.5.5 Disassembly of Power - 9.5.5 Disassembly of
Supply Unit And AD Board Power Supply Unit And
Item 3. AD Board.

4) Power Unit - 9.5.5 Disassembly of Power - 9.5.5 Disassembly of

Supply Unit And AD Board Power Supply Unit And
Item 4. AD Board.

5) Display Board - 9.5.2 Disassembly of Pole - 9.5.2 Disassembly of

Block Item 5. Pole Block.
(Step 7 ~ 8)

o Liquid crystal displays

(together with their casing
where appropriate) of a
surface greater than 100 cm2
and all those back-lighted with
gas discharge lamps.
Bench Type:
1) LCD (Operator Display) - 9.1.6 Disassembly of - 9.1.6 Disassembly of
Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board and Operator (8.4” TFT Inverter Board and
LCD) Display Item 6. Operator (8.4” TFT LCD)
Display.

2) LCD (Customer Display) - 9.1.3 Disassembly of Top - 9.1.3 Disassembly of

Cover and Customer (LCD) Top Cover and Customer
Display Item 7. (LCD) Display.

Pole Type:
1) LCD (Operator Display) - 9.2.8 Disassembly of - 9.2.8 Disassembly of
Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board and Operator (8.4” TFT Inverter Board and
LCD) Display Item 6. Operator (8.4” TFT LCD)
Display.

2) LCD (Customer Display) - 9.2.3 Disassembly of - 9.2.3 Disassembly of

Customer (LCD) Display Item Customer (LCD) Display.
7.

Elevated Type:
1) LCD (Operator Display) - 9.3.3 Disassembly of - 9.3.3 Disassembly of
Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board and Operator (8.4” TFT Inverter Board and
LCD) Display Item 6. Operator (8.4” TFT LCD)
Display.

2) LCD (Customer Display) - 9.3.4 Disassembly of - 9.3.4 Disassembly of

Customer (LCD) Display (Item Elevated Type Customer
7. (LCD) Display.

8
 Items Y N Identification Removal procedure Comments
EVEL Type:
1) LCD (Operator Display) - 9.4.3 Disassembly of - 9.4.3 Disassembly of
Key_Scan & TS Board, Inverter Key_Scan & TS Board,
Board and Operator (8.4” TFT Inverter Board and
LCD) Display Item 6. Operator (8.4” TFT LCD)
Display.

2) Luminescent LCD (Customer - 9.4.4 Disassembly of - 9.4.4 Disassembly of

Display) Customer Display Item 8. Customer Display.

BS Type:
1) LCD (Operator Display) - 9.5.2 Disassembly of Pole - 9.5.2 Disassembly of
Block Item 6. Pole Block.
(Step 7 ~ 9)

9
 SM-5500 Series & SM-5000BS Service Manual 3rd Edition

1. GENERAL

1.1 Model Specification

Model : SM-5500

Variation : Description: Type: Dimension (DxWxH in mm):

Bench - SM-5500B - 446 (adjustable) x 385 x 148
Pole - SM-5500P - 531 (adjustable) x 385 x 581
nd
Elevated (with 2 Printer) - SM-5500EV - 482 x 385 x 517
nd
Elevated (without 2 Printer) - SM-5500EV - 470 x 385 x 511
Elevated Electroluminescent - SM-5500EVEL - 470 x 385 x 567
Display (Without 2nd Printer)
Elevated Electroluminescent - SM-5500EVEL - 481 x 385 x 638
Display (With 2nd Printer)
Elevated Plus (With 2nd Printer) - SM-5500EVPLUS - 480 (adjustable) x 385 x 471
nd
Elevated Plus (Without 2 - SM-5500EVPLUS - 469 (adjustable) x 385 x 426
Printer)
Pole Electroluminescent Display - SM-5500PEL - 508 x 385 x 410
nd
Self-Service (Without 2 - SM-5000BS - 436 x 385 x 578
Printer)

CPU : IMX31 533MHz

System : On Board 512MB DDR SDRAM 133MHz

Memory

SD Card : 2GB & above

Operating : LINUX
System

Capacity : 6kg (less than 3kg, e = 1g / more than 3kg, e = 2g)

: 15kg (less than 6kg, e= 2g / more than 6kg, e = 5g)
: 30kg (less than 15kg, e = 5g / more than 15kg, e = 10g)
: 30lb (less than 15lb, e = 0.005lb / more than 30lb, e = 0.01lb)

Accuracy : Internal resolution 1/60000

: Display resolution 1/3000 (Multi-Interval)

Operator Customer
Display : B / P / EV - 8.4” TFT VGA with Touch Panel 264 x 64 dots STN LCD 3 color
EVEL - 8.4” TFT VGA with Touch Panel 256 x 120 dots EL Display Panel
EV Plus - 8.4” TFT VGA with Touch Panel 12.1” TFT SVGA LCD

10
 SM-5500 Series & SM-5000BS Service Manual 3rd Edition

BS - 12.1” TFT SVGA LCD with Touch ----

Panel

Printing : Base Printer

Print Media - Label with liner and linerless, Receipt paper
Paper Width - Maximum 80mm (Label & Receipt)
Print Speed - 150mm/s* (Label with liner and linerless, Receipt paper)
* Subject to the sensitivity of print media
Max Roll Diameter - φ125 mm
Thermal Head Life - 100km abrasion life / 100 million pulse (heater IC life)

: 2nd Printer (Option on EV model only)

Print Media - Receipt paper
Print Width - 76mm
Print Speed - 150mm/s*
* Subject to the sensitivity of print media
Max Roll Diameter - φ100mm
Paper Thickness - 60µm – 75µm
Thermal Head Life - 100km abrasion life / 100 million pulse (heater IC life)
Cutter Life - 1 million cuts
Pattern Roller - More then 10,000 times
Engagement Life
(Recommend receipt roll OD (80mm) & Core (20mm) about
Length (80m) able to support)

Barcode : Symbol Scanner SE4500

Scanner
(Optional)

I/O Interface : 1 x Ethernet 10/100 Base T

: 2 x RS-232 ports
: 1 x RJ11 Cash Drawer
: 1 x USB V2.0
: 1 x SD socket

Optional : Wi-Fi AP2001g

Interface
: External SVGA Display (not applicable on Electroluminescent Display models)
*Specifications are subject to change without notice

11
 SM-5500 Series & SM-5000BS Service Manual 3rd Edition

1.2 Operating Specification

Power Source : AC Supply 100V / 230V (Selectable by Power Unit Jumper Setting)

Frequency : 50 / 60Hz

Operating : -10 °C to +40 °C

Temperature

Operation : 15% to 85%RH

Humidity
*Specifications are subject to change without notice

12
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3 Overall Dimension (in mm)

1.3.1 Bench (B)

13
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.2 Pole (P)

14
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.3 Elevated (With 2nd Printer) (EV)

15
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.4 Elevated (Without 2nd Printer) (EV)

16
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.5 Elevated Electroluminescent Display (With 2nd Printer) (EVEL)

17
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.6 Elevated Electroluminescent Display (Without 2nd Printer) (EVEL)

18
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.7 Elevated PLUS (With 2nd Printer) (EV-PLUS)

Adjustable

19
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.8 Elevated PLUS (Without 2nd Printer) (EV-PLUS)

Adjustable

20
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.9 Pole Electroluminescent Display (PEL)

21
 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

1.3.10 Self-Service (SM-5000BS)

22
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

1.4 Label & Receipt Specifications

1.4.1 Base Printer

Outer diameter of rolls: Maximum 105mm

Inner diameter of rolls: Minimum 40mm
Wide of receipt: 80mm (Max.)
Wide of label: 80mm (Max.) (max width (liner) is 82mm and max width for printing is 80mm)

WIDE OF LABEL/RECEIPT

LABEL TYPE LABEL SIZE PCS/ROLL

T1 60 x 28 1400
T2 60 x 31 1300
T3 60 x 34 1200
T4/T10 60 x 40 1000
T5/T11 60 x 43 960
T6 60 x 46 900
T7/T12 60 x 49 840
T8 60 x 55 750
T9 60 x 37 1100
S 40 x 28 1400
A/B 40 x 46 900
C 40 x 62 670
F1 – F99
80 (max) x 120 (max) -
(Free format)

REMARKS:
i) LABEL SIZE is in Width X Length and in millimeter unit.
ii) F1 to F99 is self-design free format label. Please note the minimum and maximum size.

23
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

1.4.2 2nd Printer Receipt Paper

Outer diameter of rolls: Maximum 80mm

Inner diameter of rolls: Minimum 12mm
Wide of receipt: Maximum 80mm

WIDE OF RECEIPT

2. KEY SHEET AND DISPLAY

2.1 Key Sheet Layout And Key Function

2.1.1 Key Sheet Layout

*Actual legends and symbols may differ depending on local regulations and requirements.

24
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

2.1.2 Key Function

Refer to the followings for detail explanation for each key on the key panel.

Symbol Key Represent Key Function

ON/ OFF Key Turn on/off the display.

0-9 key Enter numeric data.

to

REZERO Key Reset weight to "0".

TARE Key Set or Clear the tare value.

CLEAR Key Clear entered data.

Calling up PLU in Registration mode.

PLU Key
Used as ENTER key in programming mode.

Multiply the number for non-weighing

MULTIPLY Key product.
Used as ESCAPE key in Programming mode

PRINT Key Printing label or receipt in Registration mode.

FEED Key Feed label or receipt.

25
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

2.2 Operator And Customer Display And Indicator Layout

2.2.1 Operator Display

1 5 2 6 3 18 4

7 17

12

11

14

10 13

No. Area /Function USAGE

1 Preset Tare Display Display Preset Tare
2 Weight Display Display Weight value
3 Price Display Display Unit Price
4 Total Price Display Display Total Price
5 Zero Indicator Display when Scale is stable at the zero point
6 Net Indicator Display when Tare Subtraction is being performed
7 Mode Status Indicator Indicate the current status (Manual Mode or Prepack Mode)
8 Commodity Name Shows the Commodity Name of the called up PLU
9 Preset keys Used for calling up PLUs / Function keys
10 Previous Page keys Turn to previous page of Preset / Function keys
11 Next Page keys Turn to next page of Preset / Function keys
12 Function keys Used for calling up Clerk / Function keys
13 Prepack/Manual key Toggle between Prepack Mode and Manual Mode
14 Menu key Return to MENU MODE Screen
15 Message Display Shows operation instructions
16 Scale Description Display the Scale description
17 Scale Indicator Shows S when Scale is configure SERVER
Shows C when Scale is configure CLEINT
Shows L when Client is OFF LINE
18 Date & Time Show the current Date and Time.

26
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

REMARKS:
1) PREV & NEXT keys will appears when there is more than 1 page of Preset/Function keys.
2) When in Prepack Mode, the Function keys at the bottom if the screen will not be shown.
3) Re-phrase image in Reg. Preset keys, need to select in Programming of Preset Keys.

2.2.2 Customer Display

No. Area /Function Usage

1 Preset Tare Display Display Preset Tare
2 Weight Display Display Weight value
3 Unit Price Display Display Unit Price
4 Total Price Display Display Total Price
5 Zero Indicator Display when Scale is stable at the zero point
6 Net Indicator Display when Tare Subtraction is being performed
7 Mode Status Indicator Indicate the current status (MAN - Manual Mode or PPK -
Prepack Mode)
8 Commodity Name Shows the Commodity Name of the called up PLU

27
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

3. SOFTWARE FUNTIONAL STRUCTURE

REGISTRATION WEIGH MODE

PROGRAMMING PLU
PRESET
PRINTFMT
PLU RELATED
TRACEABILITY
SETUP
ELABEL
SCALE W&M SPEC W&M SCALE
W&M TARE
W&M PRICE
W&M OPERATION
CALIBRATION
IR COUNT (INTERNAL COUNT)
AUDIT TRIAL
PRINTER PRINTER SPEC PRINTER 1
PRINTER 2
PRINTER TEST STATUS
SENSOR
FIRMWARE
THERMAL
MENU HARDWARE TEST INPUT
USB
RS232
ETHERNET
MAINTENANCE DRAWER
LCD
DATABASE SERVER IP
INIT
BACKUP
RESTORE
LOAD DEFAULT DATA
DATABASE MIGRATION
MAINTENANCE
SCALE IP (ETHERNET IP – eth0)
DATA AND TIME DATE
TIME
SERVICE DEFAULT DATA
ADVANCE USB BACKUP RESTORE
W&M USER MAINTAIN
DST CONFIG
TOUCH SCREEN CALIBRATION
MAC ADDRESS
RF BRIDGE
ELABEL ID CONFIG
CONFIG FIREWALL
TRUETYPE FONT CONFIG
VNC PASSWORD
SERIAL PORT /DEV/TTY/S0
/DEV/TTY/S1
SVGA CUSTOMER MAINTENANCE INITIALIZE PLAYLIST
DISPLAY RESET DEFAULT
REBOOT
UPGRADE FIRMWARE
SETUP
QUEUE SYSTEM QUEUE SERVER
QUEUE CONFIG
SCHEDULE HOUR
REBOOT MINUTE
USER SPEC BARCODE ITEM BARCODE
TOTAL BARCODE

28
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

MULTI BARCODE
COMMUNICATION
LABEL
RECEIPT
SETTING
PASSWORD
E-LABEL & HI TOUCH
MODULE SPEC
QUEUE SYSTEM & TURN CHIME
OTHER
SCALE PRICE
SCALE TARE
SCALE SPEC
SCALE TAX
SCALE OPERATION
SCALE
SUBCPU
DATABASE
SYSTEM INFO BOOT FLASH
OS VERSION
MEMORY
DISK SPACE
OFF Switch off the power supply

29
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

4. I/O PORTS, SPAN SWITCH AND W&M SEALING LOCATION

4.1 I/O Ports

RS-232 (COM2)
RS-232 (COM1)

USB Cash Drawer

SD Slot Ethernet

SD Card Insert Direction

4.2 Span Switch

Enable Disable

Open the Span Switch protective cover. Push Span Switch Right/Left to Enable/Disable.

30
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

4.3 Location of Sealing Screw/Sticker

SM-5500 Model Variant & Sealing Position TAW 0815

Sealing Sticker

Sealing Screw

Sealing Spacer
Sealing Sticker

Sealing Screw

Span switch cover

Note: We can use Sealing Screw or Sealing Sticker on the Span Switch Cover.

31
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5500 Models with External Load Cell Variant & Sealing Position TAW 0823

Sealing Sticker

Sealing Screw

Span Switch Cover

Sealing Sticker

Sealing Screw

Connector Cover

External Platform Cable

Note: We can use Sealing Screw or Sealing Sticker on the Span Switch Cover.

32
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5. INITIAL SETUP

5.1 Pole Assembly

5.1.1 SM-5500P

1. Remove Bottom Cover by unscrewing 3-M3 SEM_B 2. Remove Pole Rear Long Cover (To be used
SCREW (To be used back). back).

Caution:
To avoid scratches, use soft material under the scale
body.

3. Locate Pole to the scale Hook (refer to 3a), then 4. Insert Pole Rear Long Cover and make sure that
tighten 4pcs M5 Hex Cap screws (refer to 3b). Display Cable is long enough to connect to CPU
board.

33
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

CN5

5. Connect Display cable to CPU Board CN5. 6. Make sure that Sumitube is located as shown in
the picture.

7. Locate Pole Bottom cover, and then rotate the Pole Bottom Cover as shown

8. Press Pole Bottom Cover down and tighten 2pcs 9. Tighten Bottom Cover back by using 3pcs M3
M4 P-P Tapping screws and assemble the Leg. Sems B screw. Completed.

Caution:
To avoid scratches, use soft material under the scale
body and display.

34
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.1.2 SM-5500EV

1. Remove Bottom Cover by unscrewing 3pcs M3 2. Remove EV Pole Rear Long Cover (To be used
SEMS_B screw (To be used back). back).

3. Locate EV Pole to the scale Hook (refer to 3a), then 4. Insert EV Pole Rear Long Cover and make sure
tighten 4pcs M5 Hex Cap screws (refer to 3b). that Display Cable is long enough to connect to
CPU board.

35
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

CN7
CN5

5. Connect Customer Display cable to CPU Board 6. Make sure that Sumitube is located as shown in the
CN5, and connect Operator Display cable to picture.
CPU Board CN7, then tighten ground wire as
shown in the picture.

7. Locate Pole Bottom cover, and then rotate the Pole Bottom Cover as shown.

8. Press Pole Bottom Cover down and tighten 2pcs 9. Tighten Bottom Cover back by using 3 M3 SEM_B
M4 P-P Tapping screws and assemble the Leg. screws. Completed.

Caution:
To avoid scratches, use soft material under the
scale body and display.

36
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.1.3 SM-5500EVEL

1. Remove Bottom Cover by unscrewing 3pcs M3 2. Remove EVEL Pole Rear Long Cover (To be
SEMS_B screw (To be used back). used back).

3. Locate EVEL Pole to the scale Hook (refer to 3a), 4. Insert EV Pole Rear Long Cover and make sure
then tighten 4pcs M4 Hex Cap screws (refer to 3b). that Display Cable is long enough to connect to
CPU board.

37
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

TCW-08832-0
TCW-08765-0

5. Follow the directions and connect the cables as 6. Follow the direction and connect the cables as
shown. shown.

TCW-0915-0

7. Connect Display cable to CPU Board CN7. 8. Fix all grounding wires as shown.

9. Tighten Pole Bottom Cover down by 2pcs M4 P-P 10. Tighten Bottom Cover back by using 3pcs M3
Tapping Screws, and fix the leg. SEM_B screws. Completed.

Caution: To avoid scratches, use soft material under

the scale body and display.

38
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.1.4 SM-5000BS

1. Remove Bottom Cover by unscrewing 3pcs M3 2. Remove Pole Rear Cover (To be used back).
SEMS_B screw (To be used back).

3. Locate Pole and spacer to Scale Hook, then tighten 4. Insert Pole Rear Long Cover and make sure that
4pcs Sems B screw. Display Cable is long enough to connect to CPU
board.

39
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

TCW-1138

Ground Wire TCW-1139

location

5. Unscrew the indicated screw and axis, and take out 6. Connect Audio cable to CN3 on
the insulator.

GND Wire
Tighten
Point

7. Fix back the insulator by using unscrewed screw and 8. Press Pole Bottom cover down and tighten 2pcs
axis, please ensure the GND wire tighten with M4 P-P Tapping screw and fix 5th leg.
insulator as shown.

9. Tighten Bottom Cover back by using 3pcs M3 Sems 10. Insert Platter into the Platter Support.
B screws. Completed.

40
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.2 Level Adjustment

Place the scale on the flat surface and adjust the

four legs until the bubble on the level is in the
center as shown.

Bubble

5.3 AC Cord Mounting

This bracket installation is for avoiding the power cord easier to come out.

Item a

Item b

Item c

1. 2. Plug in the Power Cord to AC inlet.

a) Bracket BX (44016701805000)
b) M4 Self-tapping screw (1pc)
c) M3 Sems B screw (1pc)

Item b

Item c

3. Assembly the Bracket BX with M4 self-tapping 4. Completed. SM-5500 scale with Power cord.
screw and M3 Sems B screw.

41
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.4 Cassette Loading

5.4.1 Label Printing

Label: (ΔX)
These stickers are paste and set as the default
factory setting.

5.4.2 Receipt Printing

Receipt: (O)
This sticker is given together with the accessory items,
for customer to set as an option. Paste the sticker to
the third hole without removing the original label sticker.

5.4.3 Linerless Label Printing

( ) ( )

42
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.5 Software Setup

5.5.1 Default Country SPEC

Note: Ensure the Span Switch is set to [Enable].
Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance mode.

2) Keying the Password and select [ENTER] button.

SM-5500 Srs

SM-5000BS

43
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

3) Select [DEFAULT SPEC].

SM-5500 Srs

SM-5000BS

4) In DEFAULT SPEC mode, select [LOAD DEFAULT

SPEC].

SM-5500 Srs

SM-5000BS

44
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5) If message appear as shown, select [MENU] to go back to

DEFAULT SPEC mode. Turn ON Span Switch and
proceed to Step 2 again.

SM-5500 Srs

SM-5000BS

6) Touch icon to select the country.

SM-5500 Srs

SM-5000BS

45
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.5.2 User SPEC

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[USER SPEC].

2) In USER SPEC mode, select the desired SPEC option,

e.g. [BARCODE].

Note:
Refer to Section 5.5.5.1 on SEARCH function procedures

SM-5500 Srs

SM-5000BS

3) Select the desired SPEC option, e.g. [ITEM BARCODE].

SM-5500 Srs

46
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

4) Touch the column and enter new setting or touch the

icon to select the new setting.

SM-5500 Srs

SM-5000BS

5) Select [SAVE] button to save the changed setting.

SM-5500 Srs

47
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

5.5.3 Module SPEC

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MODULE SPEC].

2) Enter the Password and press [PLU] key button.

SM-5500 Srs

SM-5000BS

48
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

3) In MODULE SPEC mode, select the desired SPEC option,

e.g. [E_LABEL & HI-TOUCH].

Note:
Refer to Section 5.5.5.1 on SEARCH function procedures:

SM-5500 Srs

SM-5000BS

4) Touch the column and enter new setting or touch the

icon to select the new setting.

SM-5500 Srs

SM-5000BS

49
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5) Select [SAVE] button to save the changed setting.

SM-5500 Srs

SM-5000BS

5.5.4 Scale SPEC

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[SCALE SPEC].

2) Enter the Password and press [PLU] key button.

SM-5500 Srs

50
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

3) In SCALE SPEC mode, select the desired SPEC option,

e.g. [SCALE PRICE].

Note:
Refer to Section 5.5.5.1 on SEARCH function procedures:

SM-5500 Srs

SM-5000BS

4) Touch the column and enter new setting or touch the

icon to select the new setting.

SM-5500 Srs

51
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

5) Select [SAVE] button to save the changed setting.

SM-5500 Srs

SM-5000BS

5.5.5 Weigh & Measure SPEC

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SCALE] [W&M SPEC] to go to
W&M (Weigh & Measure) SPEC mode.

52
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

2) Enter the Password and press [PLU] key button.

SM-5500 Srs

SM-5000BS

3) In W&M SPEC mode, select desired SPEC option, e.g.

[W&M SCALE].

Note:
Refer to Section 5.5.5.1 on SEARCH function procedures

SM-5500 Srs

SM-5000BS

53
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

4) Touch the column and enter new or touch the icon to

select the new setting.

SM-5500 Srs

SM-5000BS

5) Select [SAVE] button to save the changed setting.

SM-5500 Srs

SM-5000BS

54
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.5.5.1 SEARCH Function Procedure:

Procedure Picture

1) Touch [SEARCH] button.

SM-5500 Srs

SM-5000BS

2) Touch the “Search By” column area.

SM-5500 Srs

SM-5000BS

55
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

3) Keyboard screen will pop out. Enter the SPEC no. or key
word follow by [ENTER] button.

4) Message will display on screen indicating the search

results as shown.

Spec found

Spec not found

5) All related SPEC would display on the screen.

56
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.5.6 Date And Time

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATE AND TIME] to go to Date And
Time menu.

2) At Date mode, use arrow key to select the “Year” and

select the date.

SM-5500 Srs

SM-5000BS

3) Select [SAVE] button to save the changed setting.

SM-5500 Srs

57
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

4) Select [TIME] to go to Time mode, then press “Number”

button to enter the time.

SM-5500 Srs

SM-5000BS

5) Select [SAVE] button to save the change setting.

SM-5500 Srs

58
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

SM-5000BS

5.5.7 Daylight Saving Time

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance mode.

2) Keying the Password and select [ENTER] button.

SM-5500 Srs

SM-5000BS

59
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

3) In Service Advance mode, select [DST CONFIG].

4) Keying the “Year”, Start Date”, “End Date” and “Adjust Hours”,
then select [ADD] button to adding the setting and select
[SAVE] button to save the change setting.

SM-5500 Srs

SM-5000BS

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

5.6 Span Adjustment (Weight Calibration)

Note: Ensure the Span Switch is set to [Enable].
Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SCALE] [CALIBRATION] to
go to calibration mode.

2) In Calibration mode, touch [START CALIBRATION].

SM-5500 Srs

SM-5000BS

3) Ensure there is no weight on the platter, and touch

[CALIBRATE ZERO].

SM-5500 Srs

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SM-5000BS

4) Put capacity weight [e.g. 15Kg] on the platter and touch

[CALIBRATE FULL SPAN].

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5) Screen shows “Calibrate complete” indicating the process

is completed.

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6. SYSTEM SETUP

6.1 Network Setup

6.1.1 IP Address Setup

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SCALE IP] to go to SCALE IP mode.

2) Enter setting (Address, Net Mask, Gateway, DNS) according

and touch [SAVE] button.

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3) Select [YES] button to save the changed setting.

Note:
If select [NO] button will return to SCALE IP mode.

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6.1.2 Database IP Address

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SCALE IP] to go to SCALE IP mode.

2) In Database menu, select [SERVER IP].

3) Keying the Database Server IP address and touch [SAVE] to

continue.

Example:
DB Server Address: 27.0.0.1 (default)

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4) Select [YES] to save the changed setting.

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5) Waiting for progress updated server address.

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6) Server Address updated successfully.

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6.1.3 Scale MAC Address

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

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3) In Service Advance mode, touch [MAC ADDRESS].

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4) Editing the MAC Address and then press (Print) key or

select [SET] button to save the changed setting.

5) MAC Address changing successfully.

6.1.4 WLAN (RF Bridge) Setup

Ensure the RF Bridge Kit is plug-in to scale.

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

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3) In Service Advance mode, touch [RF BRIDGE].

4) Scale will retrieve the current RF Bridge setting.

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5) Touch the ESSID column area.

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6) Change any ESSID name for Access Point e.g. [RFBRIDGE]

and select [ENTER].

7) Select [WEP] for Authentication setting, and touch

[CONFIRM] button to go to WEP key setting.

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8) Select the desired “Key No” and “Key Bits” then keying the
WEP key. After that touch [CONFIRM] button to save the
changed setting.

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9) Waiting for setting changed.

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6.2 Base Station (BS-02) Setup

6.2.1 Serial Port Configuration

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERIAL PORT CONFIG].

2) Select the Com port [/dev/tty/S0] (Com 1) or [/dev/tty/S1]

(Com 2), then use key to change the setting.

Example:
Baud Rate: 9600
Parity: None
Data Bits: 8
Stop Bits: 1
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3) Touch [APPLY] to confirm save change setting.

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6.3 External SVGA Display Setup

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SVGA CUSTOMER DISPLAY].

2) In SVGA Customer Display menu, select [MAINTENANCE] to go to

server maintenance mode.

3) Select [INITIALIZE PLAYLIST].

Note:
RESET DEFAULT – Change the setting for default setting.
REBOOT – Rebooting the Server.

4) Select [YES].

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5) Once operation is completed, machine requested the server

rebooting to take effects, select [REBOOT].

6) If upgrade the server firmware version, select [UPGRADE

FIRMWARE].

7) When upgrade firmware confirmation message appear, select

[YES].

8) Select the firmware upgrading file, and then touch [ENTER].

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9) Waiting for connecting the server.

10) In SVGA Customer Display menu, touch [SETUP] to go to server

setup mode.

11) In server setup mode, touch the Layout column will show the
layout listing and select the layout.

12) Touch and hold the scrolling bar to adjust the speaker volume.

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13) Select [UPDATE] to connecting the server for save change

setting.

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7. HARDWARE TEST AND MAINTENANCE

7.1 Internal Count Mode

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SCALE] [IR COUNT] to go to
Internal Count mode.

2) Internal Count mode.

No Weigh

Full Weigh

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7.2 Printer Test

7.2.1 Sensors Status

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [PRINTER] [PRINTER TEST] to go to
printer test mode.

2) In Printer Test menu, select [STATUS] will show the status of

Printer.

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3) Open the scale front door; the [Head Open] check box will
appear tick mark that means the Head Open Switch is
working.

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4) Pull out the Cassette a little bit; the [Cassette Open] check
box will appear tick mark that means the Head Open sensor
is working.

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5) Take a label paper and place in front of the peel sensor, then
check the [Peel Sensor] check box will appear tick mark, that
means the peel sensor is working.

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6) Remove the cassette and the hole 1 and 3 is covered, then

put back the cassette to the scale, and check the [Receipt]
check box will appear tick mark.

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7.2.2 Sensor Calibration

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [PRINTER] [PRINTER TEST] to go to
printer test mode.

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2) In Printer Test menu, select [SENSOR] and touch [Read All

Value] to read the status of Printer.

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3) Select [Lite Calibration] to calibrate the gap sensor. A

reading of Minimum, Maximum and Threshold will appear.

Note:
A Threshold value is total of min. + max. divided by 2.

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4) Select [Deep Calibration] to calibrate the gap sensor light

distance. A reading of Minimum, Maximum and Threshold will
appear.

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5) Select [Calibration] to calibrate the Peel Sensor. A reading of

Minimum, Maximum and Threshold will appear.

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6) Select [Calibration] to calibrate the Paper End Sensor.

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7) Remove the label from cassette (without any label or receipt

paper) and put back to scale. Then select [OK].

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8) A reading of Minimum, Maximum and Threshold will appear.

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7.2.3 Thermal Head Type Detection

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [PRINTER] [PRINTER TEST] to go to
printer test mode.

2) In Printer Test menu, select [THERMAL] and touch

[DETECT] to read the Printer Thermal head type.

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7.3 Database Maintenance

7.3.1 Database Initialization

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATABASE] to go to DATABASE
mode.

2) In Database menu, select [INIT].

3) Select the desired any or all database, then touch [START]

button to start initialization.

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4) Select [YES] to confirm initialization database.

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5) Waiting for initialization progress.

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6) Initialization database successfully.

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7.3.2 Database Backup

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATABASE] to go to DATABASE
mode.

2) In Database menu, select [BACKUP].

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3) Select [YES] to confirm backup database.

4) Waiting for backup database in process.

5) Backup database successfully.

7.3.3 Database Restore

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATABASE] to go to DATABASE
mode.

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2) In Database menu, select [RESTORE].

3) Select [YES] to confirm restore database.

4) Waiting for restore database in process.

5) Restore database successfully.

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7.3.4 Load Default Data

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATABASE] to go to DATABASE
mode.

2) In Database menu, select [LOAD DEFAULT DATA].

3) Select [YES] to confirm loading the default data.

4) Waiting for default data loading in machine.

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5) Loading default data successfully.

7.3.5 Database Migration

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [DATABASE] to go to DATABASE
mode.

2) In Database menu, select [DATABASE MIGRATION].

3) Select [YES] button.

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4) Waiting for database migration progress.

5) Migration Database successfully.

7.3.6 USB Backup / Restore

Ensure the USB storage device is plug-in to scale USB port.
7.3.6.1 USB Backup
Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

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3) In Service Advance mode, touch [USB BACKUP/RESTORE]

to go to USB Backup/Restore mode.

4) Select [BACKUP].

5) Select the desired data and touch [CONFIRM] button.

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6) Select the disk e.g. [/dev/sda1] to backup and [CONFIRM]

button.

7) Waiting for Backup progress.

8) Data backup in USB storage device is successfully.

7.3.6.2 USB Restore

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to Service
Advance maintenance mode.

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2) Keying the Password and select [ENTER] button.

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3) In Service Advance mode, touch [USB BACKUP/RESTORE]

to go to USB Backup/Restore mode.

4) Select [RESTORE].

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5) Select the disk e.g. [/dev/sda1] to restored and [CONFIRM]

button.

6) Select the desired data and touch [CONFIRM] button.

7) Waiting for Restore progress.

8) Data restored from USB storage device is successfully.

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7.4 Hardware Test

7.4.1 Input

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

2) At Hardware Test menu, touch [INPUT] then press scale

key button, scan barcode or slide the magnetic card.

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3) The screen will show the value (Value may different

depend on different data input). If not any response on the
screen that mean the input test fail.

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7.4.2 USB

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

2) At Hardware Test menu, connect USB keyboard/Mouse to

scale USB port, then select [USB] and touch [DETECT]
button.

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3) If Ok, the screen will display message [I: Bus=0003

Vendor=413c Product=2106…], If fail the message will
display [NO USB HID DEVICE DETECTED].

Ok

Fail

7.4.3 RS232

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

2) At Hardware Test menu, connect RS-232 Device/Loop

Back Test Jig to scale RS-232 com port 1 & 2, then select
[RS232] and press [TEST] button.

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3) If ok, on the screen will display the message [RS232-1

OK] and [RS232-2 OK], if fail the message will show Error.

Ok

Fail

7.4.4 Ethernet

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

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2) At Hardware Test menu, connect Ethernet LAN cable from

PC to Scale and select [ETHENET], then touch [DETECT
eth0] button. (Ensure the PC & Scale is to set the IP
Address already)

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.
3) The screen will display the Ethernet information, TX and
RX data transit rate. Please check the RX & TX data
transit rate as below.

Example for OK:

RX bytes: 11579745 (11.0Mb)
TX bytes: 28459959 (27.1 Mb)

Example for Fail:

RX bytes: 0 (0.0 b)
TX bytes: 0 (0.0 b)

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7.4.5 Drawer

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

2) At Hardware Test menu, select [DRAWER] then connect

the Cash Drawer cable to the Scale cash drawer port.

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3) Touch [OPEN DRAWER] the status message will show

[DRAWER IS OPENED] and the Drawer door should be
open.

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Note:
i. Sometime the cash drawer not opening maybe is the
powers energize not enough, when this case happening
can try to set the different value e.g. [100ms] in Drawer1
Open Pulse Width.
ii. This scale are allow to support 2 unit cash drawer at the
same time in 1 cash drawer port, but need to using
special cable for connecting 2 unit.

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7.4.6 LCD

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [HARDWARE TEST] to go to
Hardware Test menu.

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2) At Hardware Test menu, select [LCD].

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3) Touch [START] button to start segment check progress.

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4) LCD Segment Check has been done.

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7.5 Touch Screen Calibration

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [SERVICE ADVANCE] to go to
Service Advance maintenance mode.

2) Keying the Password and select [ENTER] button.

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3) In Service mode, touch [TOUCH SCREEN

CALIBRATION].

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4) Touch the [Circle point] at left side top corner and press

key button.

5) Touch [Circle point] at left side bottom corner and touch

key button.

6) Touch [Circle point] at right side center area and touch

key button.

7) Touch [Circle point] at left side center area and touch

key button.

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8) Touch [Circle point] at center top area and touch

key button.

9) If completed, the screen will display message [Touch

Screen Calibration Success], press and hold anywhere
for 3 second will to exit.

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7.6 Write AD Checksum

Note: Ensure the Span Switch is set to “Enable”.

SM-5500 machine

Ethernet Cable

PC
Procedure Picture

1) From the PC monitor display, select [START] [All Program]

[Run].

2) In Open column, type in the [cmd] and then click [OK].

3) Keying the [telnet 192.168.1.123] (Scale IP Address) to go to

login mode.

4) Keying the login name [root] and press [Enter].

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5) Keying password [teraoka] (invisible) and press [Enter].

6) Keying command [cd /opt/pcscale] and press [Enter] button.

7) Keying the write checksum command and press [Enter] button.

Note:
a) From STD structure screen software to New structure screen
software conversion. Write Checksum Command is:
./wrtchksum

b) From New structure screen software to STD structure screen

software conversion. Write checksum Command is:
./wrtchksum /dev/ad_fifo1

8) If successful, the screen will show message [All the

commands are done successfully]. If fail will show message
[Write checksum failed].

Successful

Fail

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7.7 System Information

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[SYSTEM INFO].

2) In System Info mode, select [Scale] will show the information of

“Software Version”, “Model Name”, “AD Version” and
“Checksum”.

3) Select [Subcpu] will show the firmware version information of

“Printer” and “Keypad/Touchscreen/Card Reader/Barcode
Scanner”.

4) Select [Database] will show the information of “Table Record

Count”.

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5) Select [Boot Flash] will show the information of “Boot Flash”

and “Boot Loader” firmware version.

6) Select [OS Version] will show the information of “Linux

Operating System version”.

7) Touch arrow button to go to next screen, and select

[Memory] will show the information of “Total Ram”, “Free
Ram”, “Shared Ram”, “Total Swap” and “Free Swap”.

8) Select [Disk Space] will show the information of Disk capacity

already used and available.

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7.8 Maintenance

7.8.1 Thermal Head Cleaning

To maintain good quality printouts and long life span for the thermal print head, regular cleaning of the thermal
print head is required. Please use the cleaning kit supplied with the product.

Instruction

1. Turn OFF Scale by Main Power Switch.

CAUTION

There is a cutter at the printer door near the dispenser. Take care not to touch or cut your fingers
against the cutter.

2. Open the printer door by pulling the printer latch outward horizontally.

3. Swing open the printer door in a clockwise direction.

4. Pull out the cassette horizontally.

5. Use the tip of the cleaning tool to clean the thermal head portion (Black part):

CAUTION

Use only the cleaning pen from the provided cleaning kit

Do not clean or try to remove dirt or anything sticking on thermal head with sharp objects – this will
DAMAGE the thermal print head.

CAUTION

There is a cutter at the printer door near the dispenser. Take care not to touch or cut your fingers
against the cutter.

6. After cleaning, push back the cassette into the main unit until a lock sound is heard.

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7. Close the printer door by pushing at the lower area of the printer door until a lock sound is heard. Refer to
diagram below:

Push HERE to lock

the printer door

8. Turn ON the scale, and depress [FEED] key to feed label/receipt.

7.8.2 Basic Cleaning

Clean scale surfaces and platter periodically with a soft damp cloth. Do not use alcohol or detergent.

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8. FIRMWARE UPGRADING

8.1 Kernel

Location of plug-in
Power Cord
RS-232

RS-232 downloading cable

SM5500 machine PC

Procedure Picture

1) At PC, click [Start] [All Programs] [Accessories]

[Communication] [Hyper Terminal].

2) Keying the any Name (e.g. SM5500) and click [OK].

3) Select the [COM 1] and click [OK].

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4) Change the Port Settings as below, and then click [Apply] follow
by [OK].

Bits per second: 115200

Data bits: 8
Parity: None
Stop bits: 1
Flow control: None

5) The Hyper Terminal application is ready.

6) Turn “ON” the machine power then press [Ctrl] [C] on the
keyboard. (Monitor will show RedBoot>)

Note: Ctrl C must be press within 1 second. (approx.) after turn

“ON” the machine.

Note: From step 6 ~ 18 is procedure to downloading

bootloader_kernel.bin

7) Keying the command [load –b 0x100000 –r –m xmodem] and

press keyboard [Enter] button.

8) Select [Transfer] [Send File…].

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9) Change the Protocol to [Xmodem] then click [Browse…] button.

10) Search and open the bootloader file.

Example: bootloader_kernel.bin

11) Click [Send] button.

12) Waiting for process sending file until completed.

13) When completed, monitor will show RedBoot>.

14) Keying command [fis write -f 0xa0000000 -b 0x100000 -l

0x1c0000] and press [Enter].

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15) When confirmation displayed, keying [y] and press keyboard

[Enter].

16) Waiting for process, once completed, the monitor will show
RedBoot>

17) Keying command [cksum -b 0xa0000000 –l 0x1c0000] and

press [Enter].

18) Checksum should be [0xffbc454c].

Note: If cannot get the correctly checksum, please redo the

procedure again.

19) Turn “Off” the SM5500 machine power and turn “On” again, then
press [Ctrl] [C] on the keyboard. (Monitor will show RedBoot)

Note: Ctrl C must be press within 1 second. (approx.) after turn

“ON” the machine.

Note: From step 19 ~ 30 is the procedure to downloading

redboot_config.bin

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20) Keying the command [load –b 0x00100000 –r –m xmodem]

and press keyboard [Enter] button.

21) Select [Transfer] [Send File…]

22) Ensure Protocol still select [Xmodem] again and click

[Browse…] button.

23) To search and open the redboot_config.bin file.

Example: redboot_config.bin

24) Click [Send] button.

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25) Waiting for process sending file until completed.

26) When completed the monitor will show RedBoot>. Keying

command [fis write –f 0xa03f0000 –b 0x100000 –l 0x10000]
and press keyboard [Enter] button.

27) When confirmation displayed, keying [y] and press keyboard

[Enter] button.

28) Waiting processing until completed. (When completed the

monitor will show RedBoot>)

29) Keying the command [cksum –b 0xa03f0000 –l 0x10000] and

press keyboard [Enter] button.

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30) Checksum should be [0x9307f20e].

Note: If cannot get the correctly checksum, please redo the

procedure again.

31) Click [X] to close the program.

32) Click [Yes] to confirm closing the program.

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8.2 PC Scale Application

1. Open and run the FTP server program, e.g. [FileZilla].

2. Enter the scale IP address, User [root] and Password [teraoka], then click the [Quickconnect] button.

3. Double click the [ .. ] symbol to go to upper level.

4. Copy and paste the upgrading firmware under the [ / ] directory. After firmware upgrading completed need to
reboot the scale power.

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8.3 Printer Firmware

Procedure Picture

1) In Registration mode, select [MENU] [MAINTENANCE]

[MAINTENANCE] [PRINTER] [PRINTER TEST] to go to
printer test mode.

2) In Printer Test menu, touch [FIRMWARE].

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3) Touch [READ] to reading the current firmware version. (The

Updating Firmware Version will show the new firmware
version).

SM-5500 Srs

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SM-5000BS

4) The screen will show the current firmware version, then touch
[UPDATE] button to continue the process.

SM-5500 Srs

SM-5000BS

5) Touch [YES] to confirm start updating the firmware.

SM-5500 Srs

124
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SM-5000BS

6) Waiting for firmware upgrading process.

SM-5500 Srs

SM-5000BS

7) Firmware updated successfully.

SM-5500 Srs

125
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SM-5000BS

8) Touch [READ] again to confirm the new firmware version is

updated.

SM-5500 Srs

SM-5000BS

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9. MAJOR PARTS DISASSEMBLY

9.1 SM-5500B

9.1.1 Disassembly of Platter Support

Platter

101
101
101
101 Support BG (Plate 5000)
440155088033XX

Screw Type:
101 – Sems B M4x10

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9.1.2 Disassembly of CPU & Base Board

Step 1: 101

101
Bracket AN (Main Bot Cover)
101 440167018014XX

Screw Type:
101 – Sems B M3x6

Step 2:
Item 1
101 101

Axis AD (No Audio BD)

Main BD Blk AA (CPU BD) 101 440167013004XX
440167901001XX
101
101
101 101
Item 2
101
101 Main BD Blk AB (Base BD)
440167901002XX

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9.1.3 Disassembly of Top Cover and Customer (LCD) Display

Step 1:

Cover AS (LCD Inner)

440155028019XX

Case AC (Upper)
440155023003XX

102

102

101
101
Screw Type: 101
101 – Sems B M4x20
102 – Flat Head M3x8 Cover AT (Rear CL)
101 440155028020XX

Step 2:

Item 7

101

102

101
102
102

Screw Type:
102 101 – Sems A M4x8
102 – Binding Head M3x6

Nanya Cust.Disp LMCS8T808GHDS

12AXLCD808HDSO

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9.1.4 Disassembly of Power Supply Unit and AD Board

IF Block AD (SM-07 AD) 103 103

102 440167903004XX
101
Item 3
Power Block AA 102
440167905001XX

Item 4

103

103

Screw Type:
101 – Truss Head M4x6
102 – Sems B M4x8
103 – Binding Head M3x14

9.1.5 Disassembly of Load Cell

103 Load Cell 15KG (WD)

103 40281400634330
103
103

101

102

Screw Type:
101 – Hex Screw M4x16
102 – Nut M4
103 – Allen Cap Screw M5x10

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9.1.6 Disassembly of Display Board and Operator (8.4” TFT LCD) Display

Step 1:

102 101
101
101
101

102
Screw Type:
101 – Truss Head M4x6
Cover AO (SMIC-28-2) 102 – Sems B M3x6
440155028015XX
Case AA (SM1C-21-2)
440155023001XX

Step 2: 103
103
103
I/F Blk AE (Backlight, Sumida)
102 440167903005XX

102
102 SM5500 IF Blk Ac (Key Pad)
Item 5 440167903003XX
103
103
Bracket AC (Rohs SM1C-04)
440155018003XX
103
103

LCD NL8060BC21-09
101
10A1LCD0BC2109
101

Item 6
101

Case AA (SM1C-21-2)
440155023001XX

Screw Type:
101 – SS Chromate M2.5x6
102 – Sems B M3x6
103 – PT Screw M3x6

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9.2 SM-5500P

9.2.1 Disassembly of Platter Support

Platter

101
101 101
101 Support BG (Plate 5000)
440155088033XX

Screw Type:
101 – Sems B M4x10

9.2.2 Disassembly of Pole Block

Step 1:
Leg AB (SM56-B34)
101 101 440155053002XX

Cover AB (Pole Bottom)

4401167028002XX

Screw Type:
101 – P-P Tapping M4x8

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Step 2:

Step 3:

Screw Type:
101 – Hex Cap Screw M5

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9.2.3 Disassembly of Customer (LCD) Display

Item 7

101
Nanya Cust Disp LMCS8T8YDS
12AXLCD808HDS0
101
101

102
101

Frame AA (50, Pole, Long)

440155037001XX

102
Case AD (Disp, VIS-FR)
440144023004XX

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9.2.4 Disassembly of CPU & Base Board

Step 1: 101

101
Bracket AN (Main Bot Cover)
101 440167018014XX

Screw Type:
101 – Sems B M3x6

Step 2:
Item 1
101 101

Axis AD (No Audio BD)

Main BD Blk AA (CPU BD) 101 440167013004XX
440167901001XX
101
101
101 101
Item 2
101
101 Main BD Blk AB (Base BD)
440167901002XX

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9.2.5 Disassembly of Top Cover

102
Step 1:
102

Cover AA (EV Body Rear)

440167028006XX

Screw Type:
101 – Binding Head M3x6
102 – Flat Head M3x6

Step 2:

Case AC (Upper)
440155023003XX

Screw Type:
101 – Sems B M4x20

101
101
101
101

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9.2.6 Disassembly of Power Supply Unit and AD Board

IF Block AD (SM-07 AD) 103 103

102 440167903004XX
101
Item 3
Power Block AA 102
440167905001XX

Item 4

103

103

Screw Type:
101 – Truss Head M4x6
102 – Sems B M4x8
103 – Binding Head M3x14

9.2.7 Disassembly of Load Cell

103 Load Cell 15KG (WD)

103 40281400634330
103
103

101

102

Screw Type:
101 – Hex Screw M4x16
102 – Nut M4
103 – Allen Cap Screw M5x10

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9.2.8 Disassembly of Display Board and Operator (8.4” TFT LCD) Display
Step 1:

102 101
101
101
101

102
Screw Type:
101 – Truss Head M4x6
Cover AO (SMIC-28-2) 102 – Sems B M3x6
440155028015XX
Case AA (SM1C-21-2)
440155023001XX

Step 2:
103
103
103
I/F Blk AE (Backlight, Sumida)
102 440167903005XX

102
102 SM5500 IF Blk Ac (Key Pad)
Item 5 440167903003XX
103
103
Bracket AC (Rohs SM1C-04)
440155018003XX
103
103

LCD NL8060BC21-09
101
10A1LCD0BC2109
101

Item 6
101

Case AA (SM1C-21-2)
440155023001XX

Screw Type:
101 – SS Chromate M2.5x6
102 – Sems B M3x6
103 – PT Screw M3x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.3 SM-5500EV

9.3.1 Disassembly of Platter Support

Platter

101
101
101
101
Support BG (Plate 5000)
440155088033XX

Screw Type:
101 – Sems B M4x10

9.3.2 Disassembly of Pole Block

Step 1:
Leg AB (SM56-B34)
101 101 440155053002XX

Cover AB (Pole Bottom)

4401167028002XX

Screw Type:
101 – P-P Tapping M4x8

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Step 2:

Without 2nd Printer

Cover AE (Pole Front)

440167028005XX Cover AF (Pole Rear)
440167028006XX

101

101
101

101

With 2nd Printer

Cover AJ (2nd Pole Front)

440167028010XX

101
Cover AH (2nd Pole Rear)
101 440167028008XX
101

101

Screw Type:
101 – Hex Cap M5x10

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9.3.3 Disassembly of Display Board and Operator (8.4” TFT LCD) Display

Step 1:

102

101 Operator Display

102

Screw Type:
101 – Binding Head M3x4
102 – Binding Head M3x6

101

103
103
103
Step 2: I/F Blk AE (Backlight, Sumida)
103 102 440167903005XX

102
102 SM5500 IF Blk Ac (Key Pad)
Item 5 440167903003XX
103
103
Bracket AC (Rohs SM1C-04)
440155018003XX
103
103
Item 6

LCD NL8060BC21-09
101
10A1LCD0BC2109
101

101

Case AA (SM1C-21-2)
440155023001XX

Screw Type:
101 – SS Chromate M2.5x6
102 – Sems B M3x6
103 – PT Screw M3x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.3.4 Disassembly of Customer (LCD) Display

Step 1:

101

Case AE (Disp, Vis-In)

440144023005XX

101
Case AD (Disp, Vis-Fr)
440144023004XX
Screw Type:
101 – Flat Head M3x6

Step 2:

Item 7

101

101
101

Nanya Cust. Disp LMCS8T808HDS 101

12AXLCD808HDSO

Screw Type:
101 – Binding Head M3x8

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9.3.5 Disassembly of Receipt & Cutter Controller Board and 2nd Printer

Step 1:

440167023002XX Step 2:
Case AB (Hinge Top)

101

101

102

102

Screw Type:
101 – Sems B M4x10
102 – Sems B M4x8

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 3:
101
101
101
101

Operator Display Kit

Step 4:

Customer Display Kit

32S10AE0750S00
Spring (Slide Button)

103

102

102

Assy Cover Center

102

Screw Type:
101 – Hex Cap with Washer M5x8
102 – Sems B M4x6
103 – Binding Head M3x10

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 5:

Customer Display Kit

101
101
101
101
101

Step 6:

102

102

Screw Type:
101 – Sems B M4x8
102 – Sems B M4x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 7:
2nd Printer Kit

101
101

101 101

101
101
2nd Printer Front Cover

22EJW0000109XX
Earth Wire EJW-109 (80mm)
103
10JSPRN0347F57
LTPF347F-C576-E (Printer)

103
440167903006XX 104
IF Blk AF (Receipt Prt) 103

103
102

102
102

440167018024XX 102
Bracket AX (2Nd PCB)

22CNW0000923XX
TCW-0923-0 FPC 2Nd Cable 102
102 102

Screw Type:
101 – Sems B M4x8
102 – Binding Head M3x6
103 – Sems B M3x6
104 – PAN-MS M2.6x4

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.3.6 Disassembly of CPU & Base Board

Step 1: 101

101
Bracket AN (Main Bot Cover)
101 440167018014XX

Screw Type:
101 – Sems B M3x6

Step 2: Item 1
101 101

Axis AD (No Audio BD)

Main BD Blk AA (CPU BD) 101 440167013004XX
440167901001XX
101
101
101 101
Item 2
101
101 Main BD Blk AB (Base BD)
440167901002XX

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.3.7 Disassembly of Top Cover

101
Step 1:
101

Cover AA (EV Body Rear)

440167028006XX

Screw Type:
101 – Flat Head M3x6

Step 2:

Case AC (Upper)
440155023003XX

Screw Type:
101 – Sems B M4x20

101
101
101
101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.3.8 Disassembly of Power Supply Unit and AD Board

IF Block AD (SM-07 AD) 103 103

102 440167903004XX
101
Item 3
Power Block AA 102
440167905001XX

Item 4

103

103

Screw Type:
101 – Truss Head M4x6
102 – Sems B M4x8
103 – Binding Head M3x14

9.3.9 Disassembly of Load Cell

103 Load Cell 15KG (WD)

103 40281400634330
103
103

101

102

Screw Type:
101 – Hex Screw M4x16
102 – Nut M4
103 – Allen Cap Screw M5x10

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4 SM-5500EVEL

9.4.1 Disassembly of Platter Support

Platter

101101101

101
Support BG (Plate 5000)
440155088033XX

Screw Type:
101 – Sems B M4x10

9.4.2 Disassembly of Pole Block

Step 1:
Leg AB (SM56-B34)
101 101 440155053002XX

Cover AB (Pole Bottom)

4401167028002XX

Screw Type:
101 – P-P Tapping M4x8

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 2:

Without 2nd Printer

Cover AE (Pole Front)

440167028005XX

Cover AF (Pole Rear)

440167028006XX

101

101

101
101

With 2nd Printer

Screw Type:
101 – Hex Cap M5x10

Cover AJ (2nd Pole Front)

440167028010XX

101 Cover AH (2nd Pole Rear)

440167028008XX
101
101

101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.3 Disassembly of Display Board and Operator (8.4” TFT LCD) Display

Step 1:

Case AG (2ND Hinge BTM)

440167023007XX

102
102 Screw Type:
101 – Sems B M4x20
102 – Hex Cap M4x12

Step 2:

101
Case AB (Hinge Top)
440167023002XX

101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 3:
102
102
102
102

Note:
For Procedure of disassembly
operator display, please refer to
“3.4.3 Disassembly of Operator
Display”

Screw Type:
101 – Sems B M4x8
102 – Hex Cap M5x10

Step 4:

102

101 Operator Display

102

Screw Type:
101 – Binding Head M3x4
102 – Binding Head M3x6

101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 5:
103
103
103
I/F Blk AE (Backlight, Sumida)
103 102 440167903005XX

102
Item 5 102 SM5500 IF Blk Ac (Key Pad)
440167903003XX
103
103
Bracket AC (Rohs SM1C-04)
440155018003XX
103
103
Item 6

LCD NL8060BC21-09
101
10A1LCD0BC2109
101

101

Case AA (SM1C-21-2)
440155023001XX

Screw Type:
101 – SS Chromate M2.5x6
102 – Sems B M3x6
103 – PT Screw M3x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.4 Disassembly of Customer (EL) Display

Step 1:
Electroluminescent Display

Case AE (Hinge Rear)

440167023005XX

101
101 101

101

Cover BQ (E-ELV.D-Front)
Step 2:
440144028043XX
Assy AJ (EL-Module)
640144500010XX

Cover BP (E-ELV.D-Rea)
440144028042XX
102

102

103

103

105
104

Screw Type:
101 – Sems B M4x6
102 – Binding Head M3x8 105 104
103 – Sems B M3x10 Item 8
104 – Sems B M3x20
105 – Sems B M3x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.5 Disassembly of Receipt & Cutter Controller Board and 2nd Printer

Step 1:

102

102

Screw Type:
101 – Sems B M4x8
102 – Sems B M4x6

Step 2:
2nd Printer Kit

101
101

101 101

101
101
2nd Printer Front Cover

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

22EJW0000109XX
Step 3: Earth Wire EJW-109 (80mm)
103
10JSPRN0347F57
LTPF347F-C576-E (Printer)

103
440167903006XX 104
IF Blk AF (Receipt Prt) 103

103
102

102
102

440167018024XX 102
Bracket AX (2Nd PCB)

22CNW0000923XX
TCW-0923-0 FPC 2Nd Cable 102
102 102

Screw Type:
101 – Sems B M4x8
102 – Binding Head M3x6
103 – Sems B M3x6
104 – PAN-MS M2.6x4

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.6 Disassembly of CPU & Base Board

Step 1: 101

101
Bracket AN (Main Bot Cover)
101 440167018014XX

Screw Type:
101 – Sems B M3x6

Step 2:
Item 1
101 101

Axis AD (No Audio BD)

Main BD Blk AA (CPU BD) 101 440167013004XX
440167901001XX
101
101
101 101
Item 2
101
101 Main BD Blk AB (Base BD)
440167901002XX

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.7 Disassembly of Top Cover

Step 1:
102

102
Cover BG (5K EL Rear)
440155029033XX

Screw Type:
101 – Sems B M4x10
102 – Flat Head M3x6

Step 2:

Case AC (Upper)
440155023003XX

101 101 101

101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.4.8 Disassembly of Power Supply Unit and AD Board

IF Block AD (SM-07 AD) 103 103

102 440167903004XX
101
Item 3
Power Block AA 102
440167905001XX

Item 4

103

103

Screw Type:
101 – Truss Head M4x6
102 – Sems B M4x8
103 – Binding Head M3x14

9.4.9 Disassembly of Load Cell

103 Load Cell 15KG (WD)

103 40281400634330
103
103

101

102

Screw Type:
101 – Hex Screw M4x16
102 – Nut M4
103 – Allen Cap Screw M5x10

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.5 SM-5000BS

9.5.1 Disassembly of Platter Support

Platter

101
101 101
101 Support BG (Plate 5000)
440155088033XX

Screw Type:
101 – Sems B M4x10

9.5.2 Disassembly of Pole Block

Step 1:
Leg AB (SM56-B34)
101 101 440155053002XX

Cover AB (Pole Bottom)

4401167028002XX

Screw Type:
101 – P-P Tapping M4x8

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 2:

101
101

101
Screw Type:
101 101 – Sems B M4x20

Step 3:

162
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 4:
101

101

Screw Type:
101 – Truss Head M4x10

101
101

Step 5:

101
101

101
101
101

Screw Type:
101 – Sems B M4x8

163
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 6:
101
101 101
101

Screw Type:
101 – Hex Cap M5x10

Step 7:
101

101 101

Screw Type:
101 – Hex Cap M5x10

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Step 8:
101
101
101
101 101

101
101 Item 5

101

102

Screw Type:
101 – Binding Head M3x8
102 – Sems B M3x5

Step 9: 102

102 102
102
102
102
102
102
102
102

102

Item 6
101

101

101

Screw Type:
101 – Binding Head M3x6
102 – PT Screw M3x6

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.5.3 Disassembly of CPU & Base Board

Step 1: 101

101
Bracket AN (Main Bot Cover)
101 44016701801400

Screw Type:
101 – Sems B M3x6

Step 2: Item 1
101 101

Axis AD (No Audio BD)

Main BD Blk AA (CPU BD) 101 440167013004XX
44016790100100
101
101
101 101
Item 2
101
101 Main BD Blk AB (Base BD)
44016790100200

Screw Type:
101 – Sems B M3x6

166
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.5.4 Disassembly of Top Cover

101
Step 1:
101

Cover AA (EV Body Rear)

44016702800600

Screw Type:
101 – Flat Head M3x6

Step 2:

Case AC (Upper)
44015502300300

Screw Type:
101 – Sems B M4x20

101
101
101
101

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

9.5.5 Disassembly of Power Supply Unit and AD Board

IF Block AD (SM-07 AD) 103 103

102 44016790300400
101
Item 3
Power Block AA 102
44016790500100

Item 4

103

103

Screw Type:
101 – Truss Head M4x6
102 – Sems B M4x8
103 – Binding Head M3x14

9.5.6 Disassembly of Load Cell

103 Load Cell 15KG (WD)

103 40281400634330
103
103

101

102

Screw Type:
101 – Hex Screw M4x16
102 – Nut M4
103 – Allen Cap Screw M5x10

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10. HARDWARE DETAILS

10.1 Block Diagram
10.1.1 Bench (B)

169
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10.1.2 Pole (P)

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10.1.3 Elevated (EV)

171
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.4 Elevated (EV) (Full Option)

172
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.5 Elevated Electroluminescent Display (EVEL)

173
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.6 Pole Electroluminescent Display (PEL)

174
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.7 Elevated Plus (EV-PLUS)

175
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.8 Elevated Remote

176
 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.1.9 Self-Service (BS)

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.2 Power Supply Unit

CN1

CN3

115V
CN2 230V
CN4

Connector Function
CN1 AC Input Voltage (110V/230V) Connector
CN2 DC Fan (24V) Connector
CN3 DC Output Voltage (5V/24V) Connector
Jumper Setting
CN4 5V or 5.6V (Default)

10.3 CPU Board

CN7

CN2 CN9
U22

U16
U8
CN17

U17
CN11
CN8

SW1 CN5

The Component Side

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

JP1

CN3

CN6
JP2, 3
U20
U23
U24
CN4

The Solder Side

Connector Function
CN2 For Wireless Bridge (AP2001G)
CN3 USB Keyboard / Mouse
CN4 Debug Port Connector
CN5 Customer Display Connector
CN6 Ethernet Connector (RJ45)
CN7 Operator Display Connector
CN8 2ND VGA Board
CN9 Base Board – CPU Board Interface Connector
CN11 SD Card
CN17 Base Board to CPU Board Power Connector
IC Chip Function
U8 Multimedia Application Processor
U16 and U17 DDR SDRAM
U20 Flash Memory IC
U22 Programmable LVDS Transmitter 18-bit Flat Panel Display
U23 Single-chip 10/100 Ethernet Controller
U24 For RS232 Transceiver
Switch Setting (Default)
1 - ON
2 - ON
3 - OFF
SW1
4 - ON
5 - ON
6 – ON
Jumper Setting (Default)
JP1 All Open
JP2 Open
JP3 Open

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

10.4 Base Board

The Component Side

CN4
CN10
CN1
CN11 JP11, 12, 13, 14, 18
CN12 CN3

U32
CN13
CN17
JP9, 10, 16, 17 JP1
CN7 CN8
JP5, 6, 7, 8
CN5 CN6
U34 CN2

The Solder Side

JP2
JP15 JP4

Connector Function
CN1 Cash Drawer (RJ11)
CN2 Power Connector
CN3 Base Board – CPU Board Interface Connector
CN4 RS232 (UART2)
CN5 RS232-1
CN6 +24V connector
CN7 RS232-2
CN8 2nd Printer
CN10 AD Connector
CN11 Printer Thermal Head
CN12 Printer Motor Connector
CN13 Printer Sensor Connector
CN17 Base Board to CPU Board Power Connector
IC Chip Function
U32 For Stepping Motor Driver
U34 In System Re-programmable Flash Program Memory

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Jumper Setting (Default)

JP1 2 & 3 short
JP2 2 & 3 short
JP4 2 & 3 short
JP5 2 & 3 short
JP6 2 & 3 short
JP7 2 & 3 short
JP8 2 & 3 short
JP9 2 & 3 short
JP10 2 & 3 short
JP11 2 & 3 short
JP12 2 & 3 short
JP13 2 & 3 short
JP14 2 & 3 short
JP15 Open circuit
JP16 2 & 3 short
JP17 2 & 3 short
JP18 2 & 3 short

10.5 Touch Screen Board

The Component Side
CN3

CN5
JP1, 2
U5

CN2
CN12

CN10

CN6 CN11

Connector Function
CN2 Touch Panel
CN3 Brightness Light
CN5 For Membrane Keyboard
CN6 LED indicator
CN10 and CN12 For LVDS Display LCD
CN11 Power Off Switch
IC Chip Function
U5 In-System Programmable Flash Memory
Jumper Setting (Default)
JP1 Open Circuit
JP2 Open Circuit

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11. OPTION KITS INSTALLATION

11.1 WLAN Kits Installation

Socket Cover

1. SM5500 Scale (Shown scale is 2. Take out bottom cover by 3. Unscrew the 1pc M3 Binding
EV type) unscrewing 3pcs Sems B screw. Head screw and removing the
Socket Cover.

4. Unscrew 2pcs M3 Binding Head 5. Fix W LAN cover to Wireless 6. Let the cable go through the
screw from Wireless LAN Kit. LAN Kit by 2pcs Sems B screw. hole on bottom cover.

Interface
Bracket

7. Fix Wireless LAN Kit to bottom 8. Connect extension cable to 9. Take out Interface bracket by
cover by 4pcs Sems B screws, Wireless LAN Kit. unscrewing 4pcs M3 Sems B
and then connect Antenna to screw.
Wireless LAN Kit.

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

CN2

10. Connect extension cable to CN2 11. Fix Interface Bracket back by 12. Assembly the bottom cover
on CPU board. 4pcs M3 Sems B screw. back and tighten 3pcs M3 Sems
B screw.

13. Paste Double-side tapes onto 14. Remove liner and paste
Antenna. Antenna onto the left side of
SM5500 scale (shown scale is
EV type).

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11.2 12.1” Remote Display Installation

1. SM-5500 scale. (Shown model is 2. Unscrew 3pc M3 SemsB screws 3. Unscrew the Axis (Do not used
EV type) to remove the Bottom Cover. back) and 1pc M3 Sems B
screw to remove Insulator.

Connect
the cable

Axis AB
(44016701300205

4. Unscrew 2pc M3 Sems B screws 5. Take out CPU Board and tighten 6. Fix CPU Board back to scale
and unplug all cable from CPU Axis AB (44016701300205) with body by 2pc Axis AB and 1pc
Board. 2pc M3 lock nuts. M3 Sems B screw.

Remote
Display
Ethernet Cable CN6
Relay Board

CN1

7. Fix Ethernet Relay Board (TWB- 8. Tighten Remote Display cable 9. Connect Remote Display cable
12360-0) with 1pc M3 Sems B (grounding wire) with 1pc M3 to Base Board (CN6) and Ethernet
screw. Sems B screw. Relay Board (CN1).

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Cover AV

Push here

10. Push out to remove the Cover 11. Unscrew the 2pc M3 Sems A 12. Pushing to take out the Cover
AU. (Do not used back the screw to take out the Support AV (44015502802201) from
cover) AW (44015508802303). Support AW. (Do not used
back the Support AW)

Cover AV ASSY AE

13. Cover AV and ASSY AE 14. Assembly the Cover AV to 15. Assembly back the ASSY AE
(44016750000500). ASSY AE. with 2pc M3 Sems A screws.

16. Insert the Remote Display cable 17. Fix Bracket BZ to scale with 2pc 18. Connect all cable back to CPU
connector into the Bracket BZ M3 Sems B screws. Board.
(44016701805201). (Ensure the
ground wire is come out)

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Axis AA

19. Assembly back the Insulator 20. Assembly backs the Bottom 21. Connect the Display cable to
with tightens 1pc M3 Sems B Cover with 3pc M3 Sems B SM5500 scale and assembly
screw and Axis AC (13.4mm). screw. the Axis AA (11mm) to Support
AW.

M3x16 M3x6

ASSY AD

22. Assembly the ASSY AD and 23. Completed.

tighten it with 1pc M3x16 & 1pc
M3x6 flay head screw.

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

11.3 Base Station Installation

2
1

1. SM5500 scale (shown model is 2. 3. Stick the Tape (double side) onto
EV type). Item 1: Base Station Kit. Base Station Kit.
Item 2: Tape.

4. Plug-in the connector from Base 5. Paste Base Station onto SM5500 6. Attention:
Station Kit into RS232C-2 on cover. Base Station shall be lower than
SM5500 CPU board. the top surface of the cover. This
is avoiding the Base Station
touching the Platter Support.

7. SM5500 scale with Base Station

Kit (Shown model is EV type).

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

12. PORT PIN CONFIGURATION AND CABLE

12.1 Ethernet Port

Straight cable is for Client / Server connection. Crossover cable is for Hub-to-Hub connection. (Some models of
the Hub do not need crossover cable for Hub-to-Hub connection. Please refer to the Hub operation manual if in
doubt)

Preferable type: CviLux

Preferable type: CviLux CJP3 / CviLux CJP4 (with insert bar)

CABLE TYPE
Cable type: 4 pair 100MHz Cat.5 AWG 24 or 26 UTP / FTP / STP.
Preferable type: Cat.5 AWG 24 or 26 FTP/ Cat.5 AWG 24 or 26 STP (Recommended for CISPR 22B
conformance)

SM5500

SM5500

SCALE HUB SCALE / HUB SCALE / HUB

PIN SIGNAL SIGNAL PIN PIN SIGNAL SIGNAL PIN
1 TX+ TX+ 1 1 TX+ TX+ 3

2 TX- TX- 2 2 TX- TX- 6

3 RX+ RX+ 3 3 RX+ RX+ 1

6 RX- RX- 6 6 RX- RX- 2

5,7,8 N.A. N.A. 5,7,8 5,7,8 N.A. N.A. 5,7,8

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12.2 RS232C Port

9 Pin D-Sub Plug 8 Pin MiniDin Plug

Female Male (Front view)

SM-5500 Scale side

PC Com 1 or 2
(9 pin)

To PC Side / RS-232 device To Scale

9 Pin D-Sub (Female) 8 Pin MiniDin plug (Male)
PIN SIGNAL SIGNAL PIN
5 GND GND 2

3 TXD RXD 4

2 RXD TXD 5

7 RTS CTS 6

8 CTS RTS 7

1,4,6,9 N.A. N.A. 1,3,8

12.3 USB Port

Pin Signal
1 +5V

2 USB
D-
3 USB
D+
4 GND

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

12.4 Cash Drawer Port

RJ11 Connector

SM-5500 SCLAE SIDE (RJ11)

Pin Signal
1 NC

Drawer
2
Open
Drawer
3
Status

4 24V

5 NC

6 GND

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

13. SPECIFICATION LIST

(Based on PCScale Software Version 5.5.9-3)

13.1 W&M SPEC

13.1.1 W&M Scale

142A001 Decimal maker postion for weight (AD)
00000
0 0 0 0.0
0 0 0.0 0
0 0.0 0 0

142A002 Form of Decimal maker(AD)

Comma
point

142A003 Internal count protected by Span switch (AD)

Protected
Not Protected

142A008 Negative Weight Mask (AD)

No Mask
Net Weight
Gross Weight

142A010 Single/Dual Range (AD)

Single Range
Dual Range

142A011 Authenication Before Sending Data ( DS780 V3.00 )

No
Yes

142A012 Actuation Weight for Printing Weight item for Registration Mode(AD)
Over Net 5d & Gross 21 D & Weight Stable
Over Net 1d and weight stable
Over Net 21d and weight stable
Over Net 20d and weight stable

142A014 Actuation Weight for Printing Weight item in Prepack Mode(AD)

Over Net 5d & Gross 21 D & Weight Stable
Over Net 1d and weight stable
Over Net 21d and weight stable
Over Net 20d and weight stable

142A017 Selection of Zero Lamp Lighting Position (SPEC 606) (None AD related)
0: Light On at Gross Zero +/- ¼ Digit
1: Light On at Net Zero +/- ¼ Digit

142A019 Selection of Weight Range of Non-Weigh Items (SP643)

ONLY NET 0d
UNDER NET 0d
ALWAYS

142A020 Selection of Weight Stability Condition

0: Loose
1: Normal
2: Tight
3: Stringent

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

142A021 Capacity of Load Cells

If SPEC142E031 =00 ( 1/3000)
0: 6 Kg
1: 15 Kg
2: 30 Kg
3: 15 Kg (1/7500) * -- single range only

If SPEC142E031 =01 ( 1/6000)

0: 6 Kg -- single range only
1: Not Used
2: 30 Kg -- single range only
3: Not Used

If SPEC142E031 =10 ( 1/7500)

0: Not Used
1: Not Used
2: Not Used
3: 15 Kg (1/7500) -- single range only

Note:
* Support for old version of software & AD firmware.
For 30 kg/lb 1/3000 resolution, dp=2 & increment =1

142A022 Unit Weight Switching (SM5500 new structure only)

0: Disable
1: Kg <-> Catty
2 : Kg <-> Lb

142A022 Basic Unit (New AD for DI only)

0: Kg
1: Lb

142A033 Capacity Extension (SM5500)

X1
X 10
X100
Not used

13.1.2 W&M Tare

142B002 Digital Tare(ADe)

No
Yes

142B003 Tare Accumulation (Ad)

No
Yes

142B004 Rezero during Tare(AD)

Inhibit
Allow

142B005 One Touch Tare Subtraction (1/7/08: SM5500)

Inhibit
Allow

142B006 Automatic Tare Clear (AD)

Inhibit
Allow

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

142B007 Zero Tracking When Tare (AD)

Inhibit
Allow

142B008 Selection of Tare Display for One-Touch-Tare(PC*)

0: INHIBIT
1: ALLOW

142B012 Proportional Tare

0: INHIBIT
1: ALLOW

142B013 Selection of Auto Tare Clear When Rezero

0: INHIBIT
1: ALLOW

142B015 Selection of Manual Clear of PLU Tare (SPEC 622) (1/7/08)

0: INHIBIT
1: ALLOW

142B017 Digital Tare 0 to Clear One Touch Tare and Digital Tare
0: INHIBIT
1: ALLOW

142B020 Digital Tare Subtraction (SM5500)

Inhibit
Allow

13.1.3 W&M Price

142C001 Selection of Price Base For Price Calculation for Weighed Items (PC)(SPEC 600)
0: 100g BASE
1: 1kg BASE

142C002 Selection of Decimal Point Postion for Total Price(PC)(SPEC 609)

0: NONE
1: 0.0
2: 0.00
3: 0.000

142C003 Selection of Decimal Point Position for Unit Price(PC) (SPEC 610)
0: NONE
1: 0.0
2: 0.00
3: 0.000

142C004 Selection Of Price Rounding Methods For The Decimal Digits For Weighed Items(PC)(SPEC
628)
0: ROUNDING
1: TRUNCATING
2: CUT UP

142C005 Selection Of Additional Price Rounding Method For Item(PC)(SPEC 629)

0: NO ADDITIONAL ROUNDING
1: 1 / 4 ROUNDING
2: SPECIAL ROUNDING
3: ROUNDING FOR 1 ST DIGIT
4: CUT OFF
5: CUT UP

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

142C006 Selection Of Switching Of Price Base (SPEC 612) ( Not Enable)

0: DISABLE
1: 100g / 1kg
2: 500g / 1kg

13.1.4 W&M Operation

142E006 Selection of Prepack Mode

0: Inhibit
1: Allow

142E010 Printing Of Item Label After Weight Change (Sp678)

0: ALLOW
1: INHIBIT

142E020 Allow PLU Tare Override One Touch Tare (1/7/08:SM5500)

0: INHIBIT
1: ALLOW

142E021 Allow PLU Tare When There is Weight on Platter

0: INHIBIT
1: ALLOW

142E018 Country Code

STD 0x00 STANDARD
UK 0x01 UK
DEMARK 0x02 DEMARK
EURO 0x03 EURO
JAPAN 0x04 JAPANESE
CHINESE 0x05 CHINESE
SWEDEN 0x06 SD
US-Kg 0x07 US-Kg
US-lb 0x08 US-lb
HK-lb 0x09 HK-lb
HK-catty 0x0a HK-catty
Netherland 0x0b Netherland
Latvia 0x0c Latvia
Lithuania 0x0d Lithuania
Russia 0x0e Russia

Turkey 0x0f TU

Chile 0x10 CL

Germany 0x11 Germany

Singapore 0x12 SI

Malaysia 0x13 MS

Israel 0x14 IR

Croatia 0x15 CO

France 0x16 France

Taiwan 0x17 TW

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

Saudi Arab 0x18 Saudi Arab

Cran Canaria 0x19 CR

Thailand 0x1a Thailand

Korea 0x1b Korea

Bulgaria 0x1c Bulgaria

Poland 0x1d Poland

South Africa 0x1e SF

Austria 0x1f Austria

Ukraine 0x20 Ukraine

Kuwait 0x21 Kuwait

Belgium 0x22 Belgium

Canada-kg 0x23 CA-KG

Canada-lb 0x24 CA-LB

Canada-Fr-kg 0x25 CA-FR-KG

Canada-Fr-lb 0x26 CA-FR-LB

Czech Republic 0x27 CZ

Belgium – Dutch 0x28 Belgium-Dutch

Greece 0x19 GR

Spain 0x2a Spain

Switzerland 0x2b Switzerland

Australia 0x2c AR

Norway 0x2d Norway

Portugal 0x2e Portugal

142E027 Weight Stability Condition

Loose
Normal
Tight
Stringent

142E030 Unit Price Masking for US requirement

0: INHIBIT
1: ALLOW

142E031 Scale Resolution

1/3000
1/6000
1/7500
Not Used

142E036 Audit Trail

0: Enable
1: Disable

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

13.2 Printer SPEC

13.2.1 Printer 1 SPEC

143A002: PAPER WIDTH (IN DOTS)

(0 – 640 Default 576)

143A003: PAPER LENGTH (IN DOT)

(0 – 2000 Default 737)

143A004: GAP LENGTH (IN DOT)

(0 – 40 Default 30)

143A005: BACK FEED LENGTH FOR LABEL FROM PEEL TO THERMAL (IN DOTS)
(0 – 160 Default 80)

143A006: PRINTING SPEED

0: 100 mm/s
1: 110 mm/s
2: 120 mm/s
3: 130 mm/s
4: 140 mm/s
5: 150 mm/s

143A007: PRINTING ADJUSTMENT

0: Plus
1: Minus

143A008: AMOUNT OF ADJUSTMENT IN DOTS

(0 – 40 Default 00)

143A009: BACK FEED FUNCTION FOR GAP LABEL PRINTING

0: Disable
1: Enable

143A011: PRINTING DENSITY

0: High
1: Medium High
2: Medium
3: Low

143A013: FORWARD FEED LENGTH AFTER PRINTING FOR NO GAP PAPER (IN DOTS)
(0 – 400 Default 200)

143A016: PRINTER 1 LABEL/RECEIPT CONTROL

0: By Sensor
1: By Key

143A017: PRINTER INITIAL STATE (LABEL/RECEIPT) -- BY KEY

0: Receipt
1: Label

143A019: CONTINUOUS LABEL

0: Yes
1: No

143A021: BACK FEED LENGTH FOR NO GAP LABEL (IN DOTS)

(0 – 240 Default 000)

143A022: BACK FEED LENGTH FOR RECEIPT (IN DOTS)

(0 – 240 Default 170)

143A025: FORWARD/BACK FEED DOTS FOR CONTINUOUS PRINTING (PEEL <=> CUT)
(0 – 160 Default 160)

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

143A026: THERMAL HEAD DIAGNOSIS

0: Disable
1: Feed
2: Feed + Dynamic

13.2.2 Printer 2 SPEC

143A102: PAPER WIDTH (IN DOTS)

(0 – 640 Default 576)

143A106: PRINTING SPEED

0: 100 mm/s
1: 110 mm/s
2: 120 mm/s
3: 130 mm/s
4: 140 mm/s
5: 150 mm/s

143A111: PRINTING DENSITY

0: High
1: Medium High
2: Medium
3: Low

143A113: FORWARD FEED LENGTH AFTER PRINTING FOR NO GAP PAPER

(0 – 400 Default 384)

143A114: PRINTER FUNCTION

0: Receipt
1: No Print

143A126: THERMAL HEAD DIAGNOSIS

0: Disable
1: Feed

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

13.3 User SPEC

13.3.1 Barcode
13.3.1.1 Item Barcode
141a000: Selection Of Item Barcode Spec 0
0: F1f2 Ccccc Xcd Xxxx (13 Digit Non-Plu)
1: F2 Cccccc Xcd Xxxx (13 Digit Non-Plu)
2: F1f2 Ccccc O Xxxx (13 Digit Non-Plu)
3: F1f2 Cccccc Xxxx Cd (13 Digit Non-Plu)
4: F1f2 Ccccc Xxxxx Cd (13 Digit Non-Plu)
5: F2 Cccccc Xxxxx Cd (13 Digit Non-Plu)
6: F2 Ccccc Xxxxxx Cd (13 Digit Non-Plu)
7: F1f2 Cccccccccc Cd (13 Digit Plu)
8: F1f2 Cccc Xxxxxx Cd (13 Digit Non-Plu)
9: F1f2 Ccccc Cd (8 Digit Plu
10: F2 Cc Xxxx Cd (8 Digit Non-Plu)
11: Non Barcode (Non Barcode)
12: F1x2 Ccccc Xcd Xxxx (13 Digit Non-Plu)
13: F1x2 Cccccc Xxxx Cd (13 Digit Non-Plu)
14: F1f2 Cccc Xcd Xxxxx (13 Digit Non-Plu)
15: F2 Ccccc Xcd Xxxxx (13 Digit Non-Plu)
16: F1f2 Ccc Xxxxxxx Cd (13 Digit Non-Plu)
17: F1f2 Cc Xxxxxxxx Cd (13 Digit Non-Plu)
18: Ccc Wwww Ppppp Cd (13 Digit Non-Plu)
19: Non Barcode
20: F1f2 Ccccc Pcd Xxxx (13 Digit Non-Plu)
21 : F1F2 RRRRR XXXXX CD 0 (13 Digits Non-Plu) (SF only)
22 : 0F2 CCCCC XXXXXX CD 0 (13 Digits Non-Plu)
23 : F1F2 D NNN PPPPP CD (DEC)
24 : F1F2 DD NNN PPPPP CD (DEC)
25 : F1F2 NNNNN PPPPP CD (DEC)
26 : 00 CCCCC CD8 PPPP CD (M&S)

141a001: Selection Of Right Side Data Of Item Barcode (Spec 1)

0: F1f2 Ccccc Xcd Xxxx (13 Digit Non-Plu)
1: F2 Cccccc Xcd Xxxx (13 Digit Non-Plu)
2: F1f2 Ccccc O Xxxx (13 Digit Non-Plu)
3: F1f2 Cccccc Xxxx Cd (13 Digit Non-Plu)

141a002: Selection Of Right Side Price Data Of Item Barcode (Spec 2)

(If Price Is Selected In Spec. 1 Bit 1 And 2)
0: Price Before Tax
1: Price After Tax

141a012: Selection Of Default Barcode Type

0: Ean Barcode
1: Itf Barcode

141a013: Selection Of Cd Calculation Method In Itf Barcode

0:Reverse Calculation
1:Normal Calculation

141a014: Selection Of Nordiac Barcode

0:No
1:Yes

141a015: User Programmable Right Side Data For Item Barcode

0: With Identification Digit
1: Without Identification Digit

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

141a017: Price to Print on Barcode

0: Euro
1: Local Currency

141a023: Selection Of Barcode Checking Line

0: Printed
1: No Printed

141a024: Default Item Code Follow PLU Number

0: No
1: Yes

141a026: Selection Of Right Side Barcode Data Right Shifting (move from 142C012)
0: No Right Shifting
1: Right Shift
2: Right Shift Twice

13.3.1.2 Total Item

141a007: Selection Of Total Barcode (Spec07)
0: F1f2 Ccccc Xcd Xxxx (13 Digit Non-Plu)
1: F2 Cccccc Xcd Xxxx (13 Digit Non-Plu)
2: F1f2 Ccccc O Xxxx (13 Digit Non-Plu)
3: F1f2 Cccccc Xxxx Cd (13 Digit Non-Plu)
4: F1f2 Ccccc Xxxxx Cd (13 Digit Non-Plu)
5: F2 Cccccc Xxxxx Cd (13 Digit Non-Plu)
6: F2 Ccccc Xxxxxx Cd (13 Digit Non-Plu)
7: F1f2 Cccccccccc Cd (13 Digit Plu)
8: F1f2 Cccc Xxxxxx Cd (13 Digit Non-Plu)
9: F1f2 Ccccc Cd (8 Digit Plu)
10: F2 Cc Xxxx Cd (8 Digit Non-Plu)
11: Non Barcode (Non Barcode)
12: F1x2 Ccccc Xcd Xxxx (13 Digit Non-Plu)
13: F1x2 Cccccc Xxxx Cd (13 Digit Non-Plu)
14: F1f2 Cccc Xcd Xxxxx (13 Digit Non-Plu)
15: F2 Ccccc Xcd Xxxxx (13 Digit Non-Plu)
16: F1f2 Ccc Xxxxxxx Cd (13 Digit Non-Plu)
17: F1f2 Cc Xxxxxxxx Cd (13 Digit Non-Plu)
18: Ccc Wwww Ppppp Cd (13 Digit Non-Plu)
19: Non Barcode
20: F1f2 Ccccc Pcd Xxxx (13 Digit Non-Plu)
21 : F1F2 CC NNN XXXXX CD (13 Digit Non-Plu)
22 : F1F2 C NNNN XXXXX CD (13 Digit Non-Plu)
23 : F1F2 D NNN PPPPP CD (DEC)
24 : F1F2 DD NNN PPPPP CD (DEC)
25 : F1F2 NNNNN PPPPP CD (DEC)
26 : 00 CCCCC CD8 PPPP CD (M&S)

141a008: Selection Of Left Side Data Of Total Barcode (Spec8)

0: Scale Number
1: Last Accumulated Item Code
2: Receipt Number
3: Clerk Number
4: Fixed Number

141a009: Fixed Data For Left Side Data Of Total Barcode (For Ccccc Data) (Spec09)
(0 - 9999999999 Default 0000000000)

141a010: Setting Flag Data Of F1 & F2 For Total Barcode (Spec10)

(0 – 99 Default 02)

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

141a011: Selection Of Right Side Data Of Total Barcode (Spec11)

0: Quantity
1: Price
2: Weight

13.3.1.3 MultiBarcode
141a022: Multi-Barcode Type
0: EAN128
1: RSS

141a025: RSS Human Readable

0: All
1: GTIN Only
2: None

13.3.2 Communication

141c001: Setting Of Scale Numbers (Spec 48)

Byte 100, 101, 102, 103, 104, 105 (1 – 999999)

141c011: Day Of Week in PLU File In TWSWTCP Communication

Always send
Not send

141c012: Ignore Transfat Status Bit In TWSWTCP Communication

No
Yes

141c014: Database Mode

0: Server - Client
1: Stand Alone
2: Floating Server

141c015: Foreign Key Size

0: Default Size
1: 4 Bytes

141c018: External Receipt Printer (PP2000)

0: Disable
1: Com 1
2: Com 2

13.3.3 Label
13.3.3.1 Advertisement
141b068: Print Advertisement On All Label
0: No
1: Yes

141b069: Advertisement Print Position

0: 1st Line
1: Below
2: Above

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13.3.3.2 Currency Symbol

141b037: Print Currency Symbol and Weight on Label
0: No
1: Yes

141b038: Currency Symbol Position

0: Before Price
1: After Price

141D083: Lock Scale after CCD Report

0: No
1: Yes

13.3.3.3 Data Fields

141b049: Date Printing
0: Pack Date Depend On Sell By Date and Use By Date Value
1: Print All
2: Print Sell By Date and Use By Date When Value > 0

141b096: Use By Date As Re-Pack Date

0: No
1: Yes

141d008: Source Of Sell By Date (Spec109)

0: Packed Date
1: Current Date

141D159: Use By Date And Sell By Date Limitation

0: No
1: Yes

13.3.3.4 Field Title

141b072: Field Titles
0: Text Title
1: Fixed Title

141b050: Print Sell Date and Pack Date Title

0: No
1: Yes

141b051: Print Use By Date Title

0: No
1: Yes

141b052: Print Storage Temperature Title

0: No
1: Yes

13.3.3.5 Ingredient
141b040: Alignment Of Ingredient
0: Centering
1: Left Alignment
2: Right Alignment
3: Base on Data Status

141b070: Vertical Alignment Of Ingredient Data

0: Top
1: Center
2: Auto Fit

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141b084: Ingredient Print When Out Of Print Area

0: Print Maximum Number Of Lines on 1st Label
1: No Print
2: Print Maximum Number Of Lines on 1st Label, the rest on 2nd Label
3: Print Maximum Number Of Lines on 1st Label, all on 2nd Label

13.3.3.6 Label Format

141b002: Selection Of Default Label Format For Item Printing (Spec24)
Standard U1, CA
0: T1 A
1: T2 B
2: T3 C
3: T4 U2
4: T5 U3
5: T6 U4
6: T7 U5
7: T8 U6
8: T9 U7
9: T10 U8
10: T11 T5
11: T12 T6
12: S T7
13: A T8
14: B T9
15: C T10
16: F1 F1
17: F2 F2
18: F3 F3
19: F4 F4
20: F5 F5
21: F6 F6
22: F7 F7
23: F8 F8

141b058: C Type Field On Print Format

0: C1 – C4
1: C5

#141b003: Selection Of Default Label Format For Total Printing(Spec 25)

Standard U1, CA
0: T1 A
1: T2 B
2: T3 C
3: T4 U2
4: T5 U3
5: T6 U4
6: T7 U5
7: T8 U6
8: T9 U7
9: T10 U8
10: T11 T5
11: T12 T6
12: S T7
13: A T8
14: B T9
15: C T10
16: F1 F1
17: F2 F2
18: F3 F3
19: F4 F4
20: F5 F5

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21: F6 F6
22: F7 F7
23: F8 F8

141b111: Alternate Label Format When THD Diagnostic Failed (*SM5500)

0: Not Use
1: F1
2 : F2
3: F3
4: F4
5: F5
6: F6
7: F7
8: F8
Current Format + Offset 30

141b115: Auto Print Status In Label Format By Function Key.

0: Disable
1: Enable

13.3.3.7 Nutrition
141b081: Print Position For Serving Size And Serving Container
0: Serving Size Top & Serving Container Bottom
1: Serving Container Top & Serving Size Bottom

141b082: Printing Of Serving Size And Serving Container On Label

0: Print Both
1: Print Serving Size
2: Print Serving Container

141b0106: Nutrition Printing On Second Label

0: 0 Degree
1: 180 Degree

141c013: Number Of Digits For % Field in Nutrition Fact

0:2
1:3

141D125: Use Extended Fields For Serving Size & Serving Per Container
0: No
1: Yes

13.3.3.8 Other
141a020: Sub Total & Grand Total Barcode
0: Based On Item Barcode
1: Based On Total Barcode

141b065: Item Label Printing

1: Inhibit
2: Always

141d020: Printing For Non-Weigh Item

0: Yes
1: No

141b080: Printing Weight Data

0: kg only
1: kg / g

141b085: Weight Print For Non Weighed Item

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0: No
1: Yes

141b097: Re-Pack Indicator

0: Number
1: Asterisk (*)

141b0103: Average Weight And Average Price Printing For Weighed Item
0: No
1: Yes

141b008: Total Label Printing (Spec20)

0: No Print
1: Print

13.3.3.9 Quantity And Symbol

141b053: Use Quantity & Symbol from PLU
0: No
1: Yes

13.3.3.10 Shop Name

141b010: Default Data Of Printing Shop Name Number For Label Printing (Spec46)
0 – 32, Default 0

13.3.4 Receipt

13.3.4.1 General
141b005: Selection Of Total Barcode Print On Receipt (Spec12)
0: No
1: Yes

141b001: Selection Of Receipt Paper Width (Spec22)

0: 60 mm
1: 40 mm
2: 50 mm
3: 72 mm / 80mm

141b014: Plu Number Print On Receipt

0: No Print
1: Print

141b024: Price to Print on Receipt

0: Euro
1: Local Currency

141b030: Unit Print On Receipt (Spec306)

0: Pcs
1: Items

141b032: Default Data Of Printing Special Message Number For Receipt (Sp112)
Byte 85,86 2 Bytes (0 -- 16)

141b033: Selection Of Printing Thank You Message On Receipt (Sp123)

0: Enable
1: Disable

141b034: Position Of Special Message On Receipt And Order Receipt (Sp125)

0: Bottom Of Receipt
1: Top Of Receipt

141b041: Print Number of Line of Plu Commodity Name on Receipt

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0: No Print
1: Single Line
2: 2 Lines
3: 3 Lines

141b055: Total Price For Receipt Printng

0: All
1: Total Price >= 0
2: Total Price >0
3: Total Price not equal 0

141b067: Print Second Receipt When Correction

0: No
1: Yes

141b075: Top Margin For Receipt Printing (mm)

Numeric 0 - 99

141b076: Bottom Margin For Receipt Printing (mm)

Numeric 0 –99

141b078: Print Sub-Total Without Discount

0: No
1: Yes

141b095: Unit Price Print On Receipt

0: Without Price Base
1: With Price Base

141D153: Reset Receipt Number Daily

0: No
1: Yes

141b039: Discount Presentation in Receipt

0: 1st Line = New Unit Price and 2nd Line = Discount Calculation
1: 1st Line = Original Price and 2nd Line = Subtraction of Discount
2: Discount Unit Price (With Profit Printed)
3: Original Unit Price (With Profit Printed)
4: Discount Unit Price (No Profit & No Discount Text Printed)

141b056: Print Tare On Receipt

0: No
1: Yes

141b011: Default Data Of Printing Shop Name Number For Receipt Printing (Spec47)
0 – 32, Default 0

141b017: Shop name On Receipt (Spec251)

0: Top
1: Bottom

141b100: Start Line Of Commodity Name Printing On Receipt

0: 1st Line
1: 2nd Line
2: 3rd Line
3: 4th Line

13.3.4.2 Talon
141b059: Print Talon Barcode on Receipt
0: No
1: Yes

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141b060: Second Receipt Printing (Talon)

0: No Print
1: Continuous Print
2. 1 Second Print
3. 3 Seconds Print
4. User Select

141b062: Print Image On Talon

0: No
1: Yes

141b063: Print Shop Name On Talon

0: No
1: Yes

13.3.4.3 Void Receipt

141D088: Confirmation For Void Receipt Function
0: Yes
1: No

141b064: Print Void Receipt

0: No
1: Yes

13.3.5 Settings

13.3.5.1 Accumulation & Change Mode

141D096: Exit Change Mode After Printing Receipt Timeout (Seconds)

1-9

141D097: Auto Exit From Accumulation/Change Mode Timeout (Seconds)

0 – 9 (0: No timeout)

141d018: Auto Accumulation (Similar To Sp269, But Have Only Option No/Yes)
0: No
1: Yes

141D114: Start Up With Department listing

0: Based On Preset Group
1: Base On Department
2: PLUs From Department
3: All PLUs
4: Hot Items

141D115: Clear PLU Upon Refresh on MANUAL mode

0: No
1: Yes

141d057: Re-group PLUs

0: Disable
1: Enable

141D116: Lock Clerk Buffer on Printer Error

0: No
1: Yes

13.3.5.2 Auto Entry & Reentry

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141d025: Re-entry Mode from Menu

0: Previous Mode
1: Manual Mode
2: Prepack Mode

13.3.5.3 Auto PLU Call

141d041: Auto PLU Call
Disable
By Number of Digits
By Timeout

141d042: Auto PLU Call (By Digits / By Timeout)

0 – 99 (Enter by Tenkey)

141D163: Disable Auto PLU Call By Preset Key

0: No
1: Yes

13.3.5.4 Auto Printing

141D147: Auto Printing In Registration Mode
0: No
1: Yes

141D148: Auto Printing In Self Service Mode

0: No
1: Yes

141D152: Auto Printing In Prepack Mode

0: Yes
1: No

141D158: Disable Auto Print For Non Weigh Item

0: Yes
1: No

141B061: Label Format Printing

0: Print Format 1 and Format 2
1: Print Format 1 and Auto Print Format 2 in manual mode
2: Print Format 1 in Manual Mode and Format 2 in Prepack Mode
3: Print Format 1 in Prepack Mode and Format 2 in Manual Mode

13.3.5.5 Barcode Scanner

141c004: External Barcode Scanner
0: Disable
1: Com1
2: Com2

13.3.5.6 Cash Drawer

141d054: Ask For Operator Number When Opening Cash Drawer
0: No
1: Yes

13.3.5.7 CCD

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141D024: Auto printing of batch report after CCD report

0. No
1. batch report1
2. batch report2

13.3.5.8 Commodity Name Shown

141D095: Show PLU Number In Front Of Commodity Name
0: No
1: Operator Display
2: Customer Display
3: Operator & Customer Display

141D106: Number Of Line Of Commodity On Operator Display

0: 1 Line
1: 2 Lines No Concatenated
2: 2 Lines Concatenated

141D165: Auto Resize Commodity Name on Operator Display

0: No
1: Yes

141D181: Number Of Line Of Commodity On Customer Display

0: 1 Line
1: 2 Lines Concatenated
2: All Lines Concatenated

13.3.5.9 Continues Printing

141D149: Continuous Printing In Prepack Mode
0: No
1: Yes

13.3.5.10 Cool
141b074: Concatenation Of Cool Test Print
0: Concatenate
1: No Concatenate

13.3.5.11 Customer
141D164: Allow New Customer Numbers
0: Yes
1: No

13.3.5.12 Date Time Format

141b004: Selection Of Year Format (Printing On Label & Receipt) (Spec 141)
0: Yy
1: Yyyy

141b013: Time Format (Spec233)

0: 24 Hour
1: 12 Hour (Am/Pm)

141b066: Printed Month Format

0: Integer
1: 2 Characters
2: 3 Characters

141b086: Separator For Date Format

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0: None
1: Space
2: Dot
3: Hyphen
4: Slash

141d022: Selection of Date Format

0: MM/DD/YYYY
1: DD/MM/YYYY
2: YYYY/MM/DD

13.3.5.13 Discount
141d019: Discount Price Rounding Method
0: Rounding
1: Cut Down
2: Cut Up

141d031: Discount Value

Discount Value Subtracted From Unit Price
New Unit Price

13.3.5.14 EL Display
141d065: Time To Activate EL Screen Saver
0: 0000 hour
1: 0100 hour
2: 0200 hour
3: 0300 hour
4: 0400 hour
5: 0500 hour
6: 0600 hour
7: 0700hour
8: 0800 hour
9: 0900 hour
10: 1000 hour
11: 1100 hour
12: 1200 hour
13: 1300 hour
14:1400 hour
15: 1500 hour
16: 1600 hour
17: 1700hour
18: 1800 hour
19: 1900 hour
20: 2000 hour
21: 2100 hour
22: 2200 hour
23: 2300 hour

141d066:EL Display Facing

0: CUSTOMER
1: OPERATOR

141d061: Turn Off EL Display After (Minutes)

0 – 99 (Enter by Tenkey)
0 Always On

13.3.5.15 Email
141c010: Delete Read Email After Number Of Day
Numeric 1 ~ 9999

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13.3.5.16 Force Quantity

141D109: Force Enter Quantity For Non Weighed Item
0: No
1: Yes

13.3.5.17 Force Shelf Life

141b071: Force Shelf Life
0: Disable
1: Enable

13.3.5.18 Function Key Related

141e026: Family Inventory Function Key
0: Disable
1: Enable

13.3.5.19 Hi-Touch
141d044: Reset Hi-Touch After (Second)
Numeric 1 ~ 9999

13.3.5.20 Image & Text

141d038: Text Programming In PLU
Not Allow
Allow

141d015: Image Copy From Free Format (Sp156)

0: Disable
1: Enable

141d070: Text Field For PLU

0: Normal Field (1 – 5 )
1: Extended Field (1 - 16)

13.3.5.21 LCD Display

141d033: LCD Back Light Color Control
Purple
Red
Blue
Off

13.3.5.22 Log
141D099: Log Price And Tare Change
0: Disable
1: Lower Price Or Higher Tare Changes
2. Price Or Tare Changes (*SM5500 only)

13.3.5.23 Manual Price Entry

141d002: Manual Price Entry (Spec23)
0: Inhibit
1: Allow

13.3.5.24 Manual Weigh Entry

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141D123: Manual Weight Entry (SM880)

0: Disable
1: Normal Mode
2: Normal & Prepack Mode

13.3.5.25 Operator
141d017: Operator Logging Function (Sp311)
0: Disable
1: Enable

141d062: Scale Group For Operator Keys

0 – 99 (Enter by Tenkey)
0 Use Scale File

141d076: Force Operator Log Out After Inactivity for (Seconds)

0-9999 (Enter By Tenkey)
0- Disable

141D157: Clerk Image Display

0: Follow Clerk Name
1: Follow Clerk Code

13.3.5.26 Order & Basket

141D118: Prefix For The Order Number
0: None
1: Day Of Month

141b107: Special Message Number For Order Receipt

Numeric 0 -9999

141b057: Print Total Price On Order

0: No
1: Yes

141b077: Selection Of Label Format For Order Label

Numeric 0 -99

141D077: Order Number

0: Auto Generate
1: By Operator

141b0101: Order And Basket Items Print Format

0: Itemized
1: Summarized

141D150: Clear Basket After Number Of Day From Register Date

Numeric 0 -999

141D151: Clear Order After Number Of Day From Delivery Date

Numeric 0 -999

141D110: Maximum Number Of Days For Delivery Date Adjustment.

Numeric entry 0 9

13.3.5.27 Other

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141e006: Packed Date Function Key

0: Inhibit
1: Prepack & Manual
2: Prepack Only
3: Manual Only

141e008: Sell By Date Function Key

0: Inhibit
1: Prepack & Manual
2: Prepack Only
3: Manual Only

141D130: Ingredient Selection For PLU

0: All
1: Group

141d051: Special Message / Ingredient Field to Use

0: 1 Byte
1: 2 Bytes
2: 4 Bytes

141b031: Selection Of Printing Operator Name On Receipt And Label (Sp21)

0: Code Only
1: Name

141D113: REWE Feature

0: Disable
1: Enable

141D122: Force Entering Item Code

0: No
1: Yes

141D124: Decimal Point For kg / l

0: No
1: Yes

141D173: Selection Of Auto Clear Of Unit Price

0: Inhibit
1: Allow

141D176: Default Setting For Weight Check Function (SM5000 series new structure)
0: Disable
1: Enable

13.3.5.28 Password
141d014: Password Protection
0: No
1: Yes

13.3.5.29 PLU Grouping

141c007: Scale Department
Numeric 1 ~ 9999

141c009: Default Prefix Value

Numeric 1 ~ 99

141D156: Department Code In PLU Code : Usage Of Code “D”

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0: Department
1: Prefix

13.3.5.30 Reset
141d060: Department Code in PLU Code
0: PPPPPP
1: DPPPPP
2: DDPPPP
3: DDDPPP

141D090: Refresh Primary Preset Key Back to Main Page After Accumulation/Printing
0: Yes
1: No

141D131: Save Last Selected Department Number

0: No
1: Yes

141D139: Focus Group

0: Disable
1: Enable

141D180: Key Press Timer To Exit Registration Mode (Seconds)

Numeric 0-9
0 – Disable

13.3.5.31 Report
141d027: Clear Transactions Older Than (0 – 15 Days)
0 – 15 days (Enter By Tenkey) *0 Not Clear.

141D128: Print Profit In Report

0: Yes
1: No

141D134: Update Label to Report

0: Normal & Prepack Mode
1: Normal Mode Only
2: No Update

141d035: Number of Days in a Transaction Period

Used in sm90 emulator for generation of STORE TOTAL FILE. (Enter By Tenkey)

141D105: Include Cleared Transaction in Periodic Report

0: No
1: Yes

13.3.5.32 Self Service

141d072: Tenkey For Self Service Mode
0: Mechanical Keypad
1: Software Tenkey

141D143: Self Service Preset Group

Numeric 0 –10

13.3.5.33 Tare
141D141: Force Tray Input
0: No
1: Yes

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

141D138: C + Tare Key To Clear Tare

0: No
1: Yes

141D133: Tare On Operator

0: Inhibit
1: Allow

141d056: Tare From Tray File

0: No
1: Yes

141D182: Tray Selection

0: All
1: Group

13.3.5.34 Traceability
141b044: Traceability Max Weight
0: Disable
1: Enable

141b045: Traceability Eat By Date

0: Disable
1: Enable

141b046: Default Label Format For Traceability Print

Standard
0: F1
1: F2
2: F3
3: F4
4: F5
5: F6
6: F7
7: F8

141b048: Flag Data For EAN13 Traceability Barcode

99 (Enter by tenkey)

141d053: Cool feature

0: Disable
1: Enable

141d055: Use Ingredient From Traceability

0: No
1: Yes

141b036: Print Plu Traceability In Receipt (Sp315)

0: Yes
1: No

141b0105: Print Position For Traceability Data

0: Right Align
1: Left Align

13.3.5.35 Unit Price Override

141d001: Unit Price Override (User Can Key In Unit Price In Registration Mode After Plu Call) (Spec 42)

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

0: Inhibit
1: Allow
2: Prepack Mode Only

141D129: Zero Unit Price In Prepack Mode

0: No
1: Yes

13.3.5.36 Unit Price Recalculation

141D126: Threshold For Price Base Switching In Unit Price Re-Calculation (g)
0 -- 9999

141D127: Price Base To Use For Unit Symbol kg For Non Weighed Item
0: /kg
1: /100
2: Price Base Switching Base On Threshold

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 SM-5500 Series_SM-5000BS Service Manual 3rd Edition

13.4 Module SPEC

13.4.1 Password

146A004: Password
No
Yes

141d028: Password Protection

0. No
1: Yes

141D137: By Pass Password Entry Phase If Clerk Doesn’t Has A Password

0: No
1: Yes

141D177: Clerk Login Authentication Via Scanner / Card Reader (SM5000 series new structure)
0: Yes
1: No

13.4.2 E-label & Hi-Touch

146A014: E-Label & Hi Touch

No
Yes

141c002: Fis3d Operation

0: No Fis3d
1: Com1
2: Com2

141b110: Default E-Label Format

Numeric 0, 1001 ~ 1099.
0 = Default (1100 for E-Label, 1101 for E-label Jr)

141d044: Reset Hi-Touch After (Second(s))

0 – 9999 (Enter by Tenkey)

13.4.3 Queue System & Turn Chime

146A016: Queuing & Turn Chime Module

No
Queue System
Turn Chime Queue System
Turn Chime Ordering System

141c002: Fis3d Operation

0: No Fis3d
1: Com1
2: Com2

141c005: Turn Chime Counter Number

Keypad entry 1 - 9

141b007: Label Printing By Clerk Key (Spec19)

0: No Print
1: Print With Accumulation
2: Print Without Accumulation
3: Not Used

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141d064: Queuing System Calling Number Timeout (second)

0 - 30 (enter by tenkey)
0 Default (20)

13.4.4 Other

146A008: Traceability
No
Yes

146A010: Auto Registration

No
Yes

146A011: Inventory/Gabage/Ordering/Reception
No
Yes

146A012: Email
No
Yes

146A015: Customer Display

LCD
EL
VGA + LCD
VGA

146A017: Self Service Module

No
Yes

146A025: Plug & Weight Module

No
Yes

146A026: Happy Hour Discount

No
Yes

146A030: External Printer

No
DP710NP
TVP-1500

146A034: Multimedia Content Management (Infomat System)

Remove After Updated To Server
Keep A Copy After Updated To Server

146A035: Price Change Batch

Disable
Enable

146A036: Kiosk Ordering System

Disable
Enable

146A037: Advance Discount / Publicity

Disable
Enable

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13.5 Scale SPEC

13.5.1 Scale Price

140A004 Additional Total Price Rounding Method

0: NO ADDITIONAL ROUNDING
1: 1 / 4 ROUNDING
2: SPECIAL ROUNDING
3: ROUNDING FOR 1 ST DIGIT
4: CUT OFF
5: CUT UP
6: Y5 CUT OFF & Y10 CUT OFF
7: DENMARK ROUNDING

140A005 Selection Of Unit Price Recalculation

0: NO UNIT RECALCULATION
1: UNIT RECALCULATION

140A006 Recalculated Unit Price Rounding Method

0: Rounding
1: Truncate
2: Cut Up

140A007 Additional Recalculated Unit Price Rounding Method

0: NO ADDITIONAL ROUNDING
1: 1 / 4 ROUNDING
2: SPECIAL ROUNDING
3: ROUNDING FOR 1 ST DIGIT
4: CUT OFF
5: CUT UP
6: Y5 CUT OFF & Y10 CUT OFF
7: DENMARK ROUNDING

140A009 Catty (Kati) And Tael

0: Disable
0: Enable

13.5.2 Scale Tare

140B001 Forced Tare Function

0: DISABLE
1: ENABLE

140B004 One Touch Tare Operation

0: ALLOW
1: INHIBIT

13.5.3 Scale Tax

140C001 Selection Of Tax

0: NO TAX
1: TAX

140C002 Selection Of Tax Rounding Method

0: ROUNDING
1: TRUNCATE

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13.5.3 Scale Operation

140D001 Multiplication Operation in Prepack Mode

0: INHIBIT
1: ALLOW

140D002 Rezero When Entering Registration Mode

0: INHIBIT
1: ALLOW

140D003 All Non Weighed Items in Manual Mode (SM5500 new structure)
0: Yes
1: Non Unit Price Re-calculated Item Only

140D004 Unit Weight Display And Printing

0: Kg
1: Gram

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14. REVISION RECORDS

REVISION RECORDS

Serial Rev. Software

Date Description of Changes Remarks
no. Status Version

001 Nov 2008 00 First Release V2.5.0 Tentative

Edition
002 July 2009 01 1) Adding the Disassembly drawing of EV Type V2.5.0 Edition 1
Second Printer Kit.
nd
2) Adding the EVEL (With & Without 2 Printer)
dimension in specification.
3) Editing the Economic Bench & EV block
diagram.
4) Adding the Economic Pole block diagram.
5) Editing the Economic Pole, EV (with & without
nd
2 printer) type dimension drawing.
6) Editing the specification of dimension of
nd
Economic Pole, EV (with & without 2 printer)
type.
7) Adding the Disassembly drawing of Pole Kit for
Economic Pole type.
8) Adding the position of Sealing screw/sticker for
all models with external loadcell (Platform).

003 May 2010 02 1) Adding the new specification of 2nd printer. V6.7.10-4 Edition 2
2) Editing the dimension spec of Pole type in
specification.
3) Editing the dimension drawing of Pole type.
4) Editing the EVEL type Block Diagram.
5) Adding the EV Plus, EV (full option) and Pole
EL type Block Diagram.
6) Adding the EVEL (without 2nd printer) type
dimension drawing.
7) Adding the Base Station Installation.
8) Adding the Pole type Pole Kit Installation.
9) Adding the Elevated type Pole Kit Installation.
10) Adding the Wireless LAN Kit Installation.
11) Editing the specification of system memory.
12) Editing the Operational Functional Tree
diagram.
13) Restructure the Disassembly drawing of
Bench, Pole & EV.
14) Editing the picture and procedure of Kernel
Firmware Upgrading.
15) Adding the Disassembly drawing of EVEL
type.
16) Adding and updating the procedure of
Component listing of Hazardous Material.
17) Adding the EV-Plus (With & Without 2nd
Printer) and Pole EL type dimension drawing.
18) Editing the model specification for EV-Plus
(With & Without 2nd Printer) and adding for PEL
type.
19) Editing the AD Board write checksum
procedure.
20) Adding the 12.1” Remote Display Installation
to SM-5500 scale.
22) Editing the Sealing Position for Sealing Screw,
Sealing Sticker and Sealing Cover.
23) AC Power Cord Bracket Installation.

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 SM-5500 Series / SM-5000BS Service Manual 3rd Edition

24) Adding the Base Board Firmware Upgrading

for Printer.
33) Adding the country spec setting procedure.
34) Adding the Weigh Calibration procedure.
35) Adding the User Spec and W&M spec
procedure.
36) Adding the Scale IP Address setting
procedure.
37) Adding the Internal Count mode.
38) Adding the RS232, Input, USB, Drawer &
Ethernet hardware testing.
39) Adding the Touch Screen calibration
procedure.
41) Editing the Specification Bytes Allocation
Table.
42) Restructure the all layout of manual.
004 10 Feb 2011 03 1) Adding the SM-5000BS information in model 6.13.16-1-p5 Edition 3
specification.
2) Adding the SM-5000BS block diagram.
3) Adding the SM-5000BS Pole type Without 2nd
Printer dimension drawing.
4) Adding the 30lb multi interval range in model
specification.
5) Adding the EVEL Type Pole Kit Installation.
6) Adding the SM-5000BS Pole Kit Installation.
7) Adding the SM-5000BS Bench type dimension
drawing.
8) Adding the SM-5000BS information for
Treatment And Recovery of WEEE.
9) Editing the printer media max roll diameter size
from 130mm to 125mm.
10) Adding the SM-5000BS picture for all
procedure and setting.

221