CENTRO ESCOLAR UNIVERSITY

Manila * Malolos * Makati

SCHOOL OF ACCOUNTANCY AND MANAGEMENT

COURSE SYLLABUS
OPERATIONS MANAGEMENT COURSE CREDIT: 3 UNITS

CEU VISION – MISSION STATEMENT SAM VISION – MISSION AND OBJECTIVES CENTRO ESCOLAR EXPECTED GRADUATE ATTRIBUTES
(CEEGA)
University Philosophy Vision:
Graduate
Ciencia y Virtud Total Quality Education for Global Skills, Knowledge, Attitudes that an Escolarian
Science and Virtue Accountants and Business Professionals Attributes Graduate must possess

Mission: - Learns and works independently as well as collaboratively

University Vision:
- Translates knowledge generated from research and other
The School of Accountancy and Management is sources to improve quality of life
The University of First Choice
Lifelong Learner - Creates new ideas to better understand society
dedicated to a tradition of commitment towards the
- Evaluates own thinking, behavior, and spirituality for self-
University Mission: formation of competent, socially –responsible, spiritually-
growth
integrated, and globally competitive accountants and - Thinks critically and creatively
To promote a brighter future for our business professionals. Reflective and
- Shows open-mindedness
students, for the Philippines, and for the Creative Thinker
- Solves problems systematically
world. Objectives: - Loves art and shows artistic sensibility
- Values people and acts in unity with others
CORE VALUES 1. To provide the necessary knowledge, skills and Caring and - Commits to social justice, principles of sustainability and
competencies to meet the demands of the Trustworthy respect for diversity
accounting profession, the administrative Citizen - Practices good stewardship and accountability
V - Valuing others, caring for them and
requirements of business and industry, and - Manifests social responsibility by helping improve
empowering them entrepreneurial spirit to be agents of change in the conditions of those who have less in life or circumstance
A - Accountability, integrity and society - Articulates ideas clearly for varied purposes and audiences
trustworthiness 2. To inculcate social, moral and ethical values in of diverse cultures
the practice of their students’ professions Proficient
L - Lifelong learning as individuals and as an - Listens attentively, engages in meaningful exchanges and
Communicator
organization 3. To develop globally competitive graduates who shares knowledge, values, attitudes and intentions
U - Unity, teamwork and loyalty possess excellent communication, leadership and - Utilizes effectively appropriate media and information
technical skills to meet the demands of the dynamic technologies
E - Excellence in all endeavors
world. Competent and - Initiates, innovates better ways of doing things
S - Social responsibility as citizens of the Productive - Promotes quality and productivity
Filipino nation and of the world Professional
 BSBA PROGRAM EXPECTED LEARNING OUTCOMES:

The graduates of Bachelor of Science in Business Administration should be able to:

1. apply the concepts and principles of business and management in classroom evaluation activities and actual business environment;

2. prepare standard, accurate and timely management plans and reports, such as financial statements, business plans, case studies, etc. for all
forms of business organizations;

3. conduct complete and relevant business researches;

4. demonstrate entrepreneurial, office management, and quality management and assurance capabilities through simulation, participation in trade
fairs and business exhibits, and other meaningful activities;

5. prepare business letters, case reports, and professional resumes using office productivity software;

6. present and defend case studies, business reports and proposals;

7. solve management problems using business analytics, mathematical and statistical techniques, and technological techniques and models;

8. engage in team-building, leadership training, networking, partnering, group dynamics and other social interaction activities through
multidisciplinary and multicultural activities;

9. exhibit desirable values in all dealings in the family, community, workplace and society as a whole;

10. demonstrate knowledge of physical, social, natural, humanities and management sciences applicable in the field of business management;

11. practice the business management profession in accordance with existing laws, and legal, ethical, and moral principles;

12. perform excellently in the global community through an in-depth knowledge of culture and language; and

13. participate in lifelong learning to keep the profession abreast with the current national and international developments, issues and trends in
business and management.
SUBJECT: LOGISTICS MANAGEMENT
COURSE DESCRIPTION: This course discusses several strategic, tactical, and operational concepts used in improving the distribution of goods and services of the
companies worldwide. The course emphasis is on understanding when and how these concepts are applied, as well as on using mathematical programming and
optimization methods for their adequate implementation.

COURSE OBJECTIVES: Understand the need of mathematics to the effective and efficient solution of real problems.
Design strategies that will improve the delivery of services and goods for different companies.
Use mathematical programming to implement logistics/supply chain strategies.
Integrate theory and methods provided in courses such as Production Control, Facilities Planning, and Operations Research to the
Implementation of logistics/supply chain strategies.
Use research papers as indispensable tools for consulting and problem solving

TEACHING AND TIME

LEARNING OUTCOMES TOPICS RESOURCES ASSESSMENT
LEARNING ACTIVITIES ALLOTMENT

Discuss and appreciate the 1.OPERATIONS AND SUPPLY CHAIN Lecture LCD projector 6 hours Long Test
importance of operations/supply STRATEGY
chain management. Power point Recitation/Word
1.1Operations Strategy within a single Identification
Illustrate the differences and organization CANVAS/Video Presentation
similarities between manufacturing 1.2. Services
and service. 1.3 Supply Chain Strategy Articles on Operations and
Supply Chain Strategy

Explain why it is necessary to 2. QUALITY MANAGEMENT Lecture LCD projector 6 hours Long Test
improve the quality of goods and
services. 2.1.Defining Quality Power point Recitation
2.2.Determinants of Quality
Describe commonly used quality 2.3 Teaching of Quality Gurus CANVAS/Video Presentation Research
management approaches and six 2.4 Quality Management Framework Paper/Benchmarking
sigma.. 2.5 Six Sigma

Identify the new product 3. NEW PRODUCT DEVELOPMENT Lecture LCD projector 6 hours Long Test
development process.
3.1 The New Product Development Case Analysis Power point Recitation
Appreciate the importance of new 3.2 Major Concepts in New Product
product development analysis Development Group Discussions Case Study Reporting
techniques. 3.3 Analysis Tools for New Product
development CANVAS/Video Presentation
Apply the service-process matrix for 4. PROCESS DESIGN AND ANALYSIS Lecture Long Test
service organizations and product- LCD projector 4 hours
process matrix for manufacturing 4.1 Service-process Matrix Problem Solving Recitation
organizations. 4.2 Product-process Matrix Power point
4.3Layout Types Case Analysis Reporting
Demonstrate awareness on the 4.4The Impact of Strategy and Technology CANVAS/Video Presentation
physical types of layouts. on Process Choice Group Discussions Case Report/ Defense
4.5Designing Processes Case Study
Describe the nature of the process 4.6 Process Selection Product Innovation Product Presentation
swamp and the need to improve Articles on Process Design and
processes that matter to customers. Analysis

Demonstrate and apply time-series 5. FORECASTING Lecture LCD projector 6 hours Long Test
analysis in forecasting. 5.1 Principles of Forecasting
5.2 Component of Demand and Forecasting Problem solving Power point Recitation
Evaluate forecast accuracy and Methods
determine the best method. 5.3 Time Series Analysis Case Study Case Study Assignment
5.4 Measuring Errors
Business Exposure CANVAS/Video Presentation Case Report/Defense

Group Discussions

Enumerate the reasons for and 6. INDEPENDENT DEMAND Lecture LCD projector 6 hours Long Test
against having inventory. INVENTORY
Problem Solving Power point Recitation
Apply the continuous review and 6.1 Inventory Equilibrium
periodic review system. 6.2Inventory Types Case Study Case Study Assignment
6.3Inventory Systems
CANVAS/Video Presentation Case Report/Defense

Contrast dependent and independent

demand and trace the development of 7. DEPENDENT DEMAND Lecture LCD projector Long Test
material requirements planning. INVENTORY 5 hours
7.1 History of Dependent Demand Planning Problem Solving Power point Recitation
Compute single-level MRP records. 7.2MRP Inputs
7.3 MRP Processing Case Analysis CANVAS/Video Presentation Assignment
Define three critical features for
success with enterprise resource Group Discussions Sample Case Case Report/Defense
planning
 8. PROJECT MANAGEMEMT Lecture LCD projector 4 hours Long Test
Understand how to execute projects 8.1 Elements of Project Management
successfully and how to avoid risks 8.2 Project Management Tools and Problem Solving Power point Recitation
and failure. Techniques
8.3 Success Factors in Project Management Case Analysis CANVAS/Video Presentation Case Report/Defense

Group Discussions Case Study

Describe methods of measuring 9. CAPACITY PLANNING Lecture LCD projector 5 hours Long Test
capacity, planning capacity, and
calculating capacity utilization. 9.1 Capacity Management and Its Problem Solving Power point Recitation
Relationship to Value
9.2 Capacity Strategies Case Analysis Case Study/Video Presentation Case Report/Defense
Understand how to evaluate capacity 9.3 Capacity Cushion
alternatives. 9.4 Evaluating Capacity Alternatives Group Discussions CANVAS/Video Presentation
9.5 Systematic Capacity Planning
Articles Capacity Planning

Appreciate the concepts of lean 10.LEAN ENTERPRISE Lecture LCD projector 6 hours Long Test
production and lean thinking.
10.1. Lean Production Problem Solving Power point Recitation
Describe the components of a lean 10.2. Waste Elimination SCM
production system. 10.3. Components of Lean Production Case Analysis CANVAS/Video Presentation Case Report/Defense
10.4. New Advances in Lean Production
Group Discussions Case Study

Articles on Lean Enterprise

FINAL REQUIREMENTS: Best Practices in Logistics Management
Case Analysis

REFERENCES:
Closs, D.J. Logistical Management: Integrated Supply Chain Manageemnt. DJ THM, 2018
Jhamb, I.C. Materials & Logistics Management. Everest. 2018-2019
Keong Leong G. et al, Supply Chain Management: A Balanced Approach, 3 rd Edition., Cengage. 2015
Raghuram, G. Logistics & Supply Chain Management: Cases & Concepts. Macmillan.,2018
Sople, V.V. Logistics Management: Supply Chain Imperative. Pearson. 2018

RECENT ARTICLES ON LOGISTICSS MANAGEMENT:

https://hbswk.hbs.edu/Pages/browse.aspx?HBSTopic=Logistics
https://guides.lib.uwo.ca/logistics/articles
https://www.sciencedirect.com/science/article/pii/S1877042812019660
WEBSITES: (Additional References)
https://www.emeraldinsight.com/journal/ijlm

Prepared by: Reviewed by: Approved by:

DR ROWEL E. ANTONIO DR. ROSEMARIE I. SO DR. ROSEMARIE I. SO

Faculty Program Head, Business DEAN, SAM