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Organization and Management P. 105

The document provides sample exam questions and answers about business organizations and management. It includes questions about the roles and responsibilities of managers, directors, and boards of directors. It also addresses topics like organizational structure, delegation, management styles, and the benefits of trade union membership. Key details summarized include that a manager oversees tasks or departments, the functions of management include planning and controlling, and tall organizational structures can slow decision-making but allow managers to focus on important tasks.

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Hanan Salman
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510 views3 pages

Organization and Management P. 105

The document provides sample exam questions and answers about business organizations and management. It includes questions about the roles and responsibilities of managers, directors, and boards of directors. It also addresses topics like organizational structure, delegation, management styles, and the benefits of trade union membership. Key details summarized include that a manager oversees tasks or departments, the functions of management include planning and controlling, and tall organizational structures can slow decision-making but allow managers to focus on important tasks.

Uploaded by

Hanan Salman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Section 2: People in business/Organization and management

Exam practice questions. P.105

Question 1

a. What is meant by 'manager'?

Someone in charge of group of tasks, or area or department of business, e.g.


marketing manager. (2)

b. Identify two functions of management.

Planning, controlling, coordinating, organizing, and commanding. [2]

c. Identify and explain two disadvantages of GL's tall organizational structure'

Decision-making slow so market opportunities might be missed (1), communication


slow (1); messages get distorted so wrong action is taken (2). [Total: 4]

d. Identify and explain two benefits to GL of delegation.

Helps develop skills of GL's workers (), which gives GL a more flexible workforce
(1). Workers will be able to cover for absent colleagues (). GLs managers can focus
on more important tasks (1), this improves the management of GL (1). Better and
quicker decision-making (1). [Total: 6]

e. Do you think that an autocratic management style is the best approach for
Gopal to use? Justify your answer. [6]

Autocratic leaders make all the decisions without consultation (1) and expect orders to be
followed without question (1). Some evidence in the text suggests Gopal is an autocratic
leader. Gopal likes to know what all the directors and managers are doing (1) and has
blocked pay rise agreed by local manager (1). However, Gopal has delegated authority for
marketing, finance and HRM (1), which suggests that he does not want to make all
decisions for every area of business, which implies Gopal is not autocratic (1). [Total: 6]

Question 2:
a. What is meant by 'director?

Appointed or elected member of Board of Directors of company who have


responsibility for setting and implementing company's policy. Some directors have
management role too, e.g. Bimla's uncle responsible for management of RFs finance.
[2]

b. Identify two roles of managers.

Planning, organizing, controlling, coordinating, commanding. [2]

c. Identify and explain two benefits to RF's workers of trade union


membership.

When workers join together in trade union they have greater power () to negotiate
with their employer for improved pay and conditions (1). Trade unions provide free
legal advice to members who are being unfairly treated, or injured at work (1).
Individual workers would probably not be able to afford this legal help themselves
(1). [Total: 4]

d. Use the organization chart to identify and explain two features of RF's
organizational structure

Features might include chain of command, span of control, hierarchy (up to 2 marks).
Further 2 marks for each feature explained. The award of 2 marks requires students to
use the organisation chart provided. For example, RF has a tall structure (1), there are
five levels in the hierarchy (1), this might slow down decision-making (1). The two
supervisors have a span of control of 12 (1), this is wider than the marketing manager
who only has narrower span of control (2), the wider span of control might make it
more difficult to communicate and control production workers (). [Total: 6]

e. How important is the Board of Directors to the success of RF? Justify your
answer
The Board of Directors are the most senior managers of RF (1) appointed or elected
by shareholders (1).They are responsible for setting strategy (1), making sure
resources are available to achieve objectives (1), they provide the leadership for the
success of RF (1). Justification of importance (1). Total: 61

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