Quantitative Analysis For Management: Thirteenth Edition
Quantitative Analysis For Management: Thirteenth Edition
Thirteenth Edition
Chapter 3
Decision Analysis
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Learning Objectives
After completing this chapter, students will be able to:
3.1 List the steps of the decision-making process.
3.2 Describe the types of decision-making environments.
3.3 Make decisions under uncertainty.
3.4 Use probability values to make decisions under risk.
3.5 Use computers to solve basic decision-making
problems.
3.6 Develop accurate and useful decision trees.
3.7 Revise probabilities using Bayesian analysis.
3.8 Understand the importance and use of utility theory in
decision making.
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Chapter Outline
3.1 The Six Steps in Decision Making
3.2 Types of Decision-Making Environments
3.3 Decision Making Under Uncertainty
3.4 Decision Making Under Risk
3.5 Using Software for Payoff Table Problems
3.6 Decision Trees
3.7 How Probability Values Are Estimated by Bayesian
Analysis
3.8 Utility Theory
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Introduction
• What is involved in making a good decision?
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The Six Steps in Decision Making
1. Clearly define the problem at hand
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Thompson Lumber Company (1 of 3)
• Step 1 – Define the problem
• Consider expanding by manufacturing and
marketing a new product – backyard storage
sheds
• Step 2 – List alternatives
• Construct a large new plant
• Construct a small new plant
• Do not develop the new product line
• Step 3 – Identify possible outcomes, states of nature
• The market could be favorable or unfavorable
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Thompson Lumber Company (2 of 3)
• Step 4 – List the payoffs
• Identify conditional values for the profits for
large plant, small plant, and no development
for the two possible market conditions
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Thompson Lumber Company (3 of 3)
TABLE 3.1 Decision Table with Conditional Values for
Thompson Lumber
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE
MARKET MARKET
ALTERNATIVE ($) ($)
Construct a large plant 200,000 −180,000
Construct a small plant 100,000 −20,000
Do nothing 0 0
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Types of Decision-Making Environments
• Decision making under certainty
– The decision maker knows with certainty the
consequences of every alternative or decision choice
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Decision Making Under Uncertainty
• Criteria for making decisions under uncertainty
1. Maximax (optimistic)
2. Maximin (pessimistic)
3. Criterion of realism (Hurwicz)
4. Equally likely (Laplace)
5. Minimax regret
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Optimistic
• Used to find the alternative that maximizes the maximum
payoff – maximax criterion
– Locate the maximum payoff for each alternative
– Select the alternative with the maximum number
TABLE 3.2 Thompson’s Maximax Decision
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE MAXIMUM IN
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Pessimistic
• Used to find the alternative that maximizes the minimum
payoff – maximin criterion
– Locate the minimum payoff for each alternative
– Select the alternative with the maximum number
TABLE 3.3 Thompson’s Maximin Decision
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE MAXIMUM IN
Blank MARKET MARKET A ROW
ALTERNATIVE ($) ($) ($)
Construct a large plant 200,000 −180,000 −180,000
Construct a small plant 100,000 −20,000 −20,000
Do nothing 0 0 0
Blank Blank Blank Maximin
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Criterion of Realism (Hurwicz) (1 of 2)
• Often called weighted average
– Compromise between optimism and pessimism
– Select a coefficient of realism α, with 0 ≤ α ≤ 1
α = 1 is perfectly optimistic
α = 0 is perfectly pessimistic
– Compute the weighted averages for each alternative
– Select the alternative with the highest value
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Criterion of Realism (Hurwicz) (2 of 2)
For the large plant alternative using α = 0.8
(0.8)(200,000) + (1−0.8)(−180,000) = 124,000
For the small plant alternative using α = 0.8
(0.8)(100,000) + (1−0.8)(−20,000) = 76,000
TABLE 3.4 Thompson’s Criterion of Realism Decision
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE CRITERION OF REALISM
Blank MARKET MARKET OR WEIGHTED AVERAGE
ALTERNATIVE ($) ($) (α = 0.8) ($)
Construct a large plant 200,000 −180,000 124,000
Blank Blank Blank Realism
Construct a small plant 100,000 −20,000 76,000
Do nothing 0 0 0
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Equally Likely (Laplace)
• Considers all the payoffs for each alternative
– Find the average payoff for each alternative
– Select the alternative with the highest average
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE Blank
Blank MARKET MARKET ROW AVERAGE
ALTERNATIVE ($) ($) ($)
Construct a large plant 200,000 −180,000 10,000
Construct a small plant 100,000 −20,000 40,000
Blank Blank Blank Equally likely
Do nothing 0 0 0
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Minimax Regret (1 of 4)
• Based on opportunity loss or regret
– The difference between the optimal profit and actual
payoff for a decision
1. Create an opportunity loss table by determining the
opportunity loss from not choosing the best
alternative
2. Calculate opportunity loss by subtracting each
payoff in the column from the best payoff in the
column
3. Find the maximum opportunity loss for each
alternative and pick the alternative with the
minimum number
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Minimax Regret (2 of 4)
TABLE 3.6 Determining Opportunity Losses for Thompson
Lumber
STATE OF NATURE
FAVORABLE UNFAVORABLE
MARKET MARKET
($) ($)
200,000 − 200,000 0 − (−180,000)
200,000 − 100,000 0 − (−20,000)
200,000 − 0 0−0
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Minimax Regret (3 of 4)
TABLE 3.7 Opportunity Loss Table for Thompson Lumber
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE
Blank MARKET MARKET
ALTERNATIVE ($) ($)
Construct a large plant 0 180,000
Construct a small plant 100,000 20,000
Do nothing 200,000 0
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Minimax Regret (4 of 4)
TABLE 3.8 Thompson’s Minimax Decision Using
Opportunity Loss
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE MAXIMUM IN
Blank MARKET MARKET A ROW
ALTERNATIVE ($) ($) ($)
Construct a large plant 0 180,000 180,000
Construct a small plant 100,000 20,000 100,000
Blank Blank Blank Minimax
Do nothing 200,000 0 200,000
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Decision Making Under Risk (1 of 2)
• When there are several possible states of nature and the
probabilities associated with each possible state are
known
– Most popular method – choose the alternative with the
highest expected monetary value (EMV)
EMV alternative = X i P X i
where
Xi = payoff for the alternative in state of nature i
P(Xi) = probability of achieving payoff Xi (i.e., probability of
state of nature i)
∑ = summation symbol
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Decision Making Under Risk (2 of 2)
• Expanding the equation
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EMV for Thompson Lumber (1 of 2)
• Each market outcome has a probability of occurrence of
0.50
• Which alternative would give the highest EMV?
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EMV for Thompson Lumber (2 of 2)
TABLE 3.9 Decision Table with Probabilities and EMVs for
Thompson Lumber
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE Blank
Blank MARKET MARKET Blank
ALTERNATIVE ($) ($) EMV ($)
Construct a large plant 200,000 −180,000 10,000
Construct a small plant 100,000 −20,000 40,000
Blank Blank Blank Best EMV
Do nothing 0 0 0
Probabilities 0.50 0.50 Blank
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Expected Value of Perfect Information
(EVPI) (1 of 6)
• EVPI places an upper bound on what you should pay for
additional information
• EVwPI is the long run average return if we have perfect
information before a decision is made
EVwPI = ∑(best payoff in state of nature i)
(probability of state of nature i)
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Expected Value of Perfect Information
(EVPI) (2 of 6)
• Expanded EVwPI becomes
EVwPI = (best payoff for first state of nature)
× (probability of first state of nature)
+ (best payoff for second state of nature)
× (probability of second state of nature)
+ … + (best payoff for last state of nature)
× (probability of last state of nature)
And
EVPI = EVwPI − Best EMV
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Expected Value of Perfect Information
(EVPI) (3 of 6)
• Scientific Marketing, Inc. offers analysis that will provide
certainty about market conditions (favorable)
• Additional information will cost $65,000
• Should Thompson Lumber purchase the information?
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Expected Value of Perfect Information
(EVPI) (4 of 6)
TABLE 3.10 Decision Table with Perfect Information
STATE OF NATURE
Blank FAVORABLE UNFAVORABLE Blank
Blank MARKET MARKET Blank
ALTERNATIVE ($) ($) EMV ($)
Construct a large plant 200,000 −180,000 10,000
Construct a small plant 100,000 −20,000 40,000
Do nothing 0 0 0
With perfect information 200,000 0 100,000
Blank Blank Blank EVwPI
Probabilities 0.50 0.50 Blank
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Expected Value of Perfect Information
(EVPI) (5 of 6)
• The maximum EMV without additional information is
$40,000
– Therefore
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Expected Value of Perfect Information
(EVPI) (6 of 6)
• The maximum EMV without additional information is
$40,000
– Therefore Thompson should not pay $65,000
for this information
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Expected Opportunity Loss (1 of 2)
• Expected opportunity loss (EOL) is the cost of not picking
the best solution
– Construct an opportunity loss table
– For each alternative, multiply the opportunity loss by
the probability of that loss for each possible outcome
and add these together
– Minimum EOL will always result in the same decision
as maximum EMV
– Minimum EOL will always equal EVPI
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Expected Opportunity Loss (2 of 2)
EOL (large plant) = (0.50)($0) + (0.50)($180,000) = $90,000
EOL (small plant) = (0.50)($100,000) + (0.50)($20,000) = $60,000
EOL (do nothing) = (0.50)($200,000) + (0.50)($0) = $100,000
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Sensitivity Analysis (1 of 4)
Define P = probability of a favorable market
EMV(large plant) = $200,000P − $180,000)(1 − P)
= $200,000P − $180,000 + $180,000P
= $380,000P − $180,000
EMV(small plant) = $100,000P − $20,000)(1 − P)
= $100,000P − $20,000 + $20,000P
= $120,000P − $20,000
EMV(do nothing) = $0P + 0(1 − P)
= $0
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Sensitivity Analysis (2 of 4)
FIGURE 3.1 Sensitivity Analysis
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Sensitivity Analysis (3 of 4)
Point 1: EMV(do nothing) = EMV(small plant)
20,000
0 = $120,000P − $20,000 P= = 0.167
120,000
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Sensitivity Analysis (4 of 4)
FIGURE 3.1 Sensitivity Analysis
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A Minimization Example (2 of 8)
• Three year lease for a copy machine
– Which machine should be selected?
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A Minimization Example (3 of 8)
• Using Hurwicz criteria with 70% coefficient
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A Minimization Example (4 of 8)
• For equally likely criteria
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A Minimization Example (5 of 8)
• For EMV criteria
USAGE PROBABILITY
10,000 0.40
20,000 0.30
30,000 0.30
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A Minimization Example (6 of 8)
• For EMV criteria
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A Minimization Example (7 of 8)
• For EVPI
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A Minimization Example (8 of 8)
• Opportunity loss criteria
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Using Software (1 of 2)
PROGRAM 3.1A QM for Windows Input for Thompson
umber Example
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Using Software (2 of 2)
PROGRAM 3.1B QM for Windows Output Screen for
Thompson Lumber Example
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Using Excel (1 of 2)
PROGRAM 3.2A Excel QM Results for Thompson Lumber
Example
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Using Excel (2 of 2)
PROGRAM 3.2B Key Formulas in Excel QM for Thompson
Lumber Example
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Decision Trees
• Any problem that can be presented in a decision table can
be graphically represented in a decision tree
– Most beneficial when a sequence of decisions must be
made
– All decision trees contain decision points/nodes and
state-of-nature points/nodes
– At decision nodes one of several alternatives may be
chosen
– At state-of-nature nodes one state of nature will occur
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Five Steps of Decision Tree Analysis
1. Define the problem
2. Structure or draw the decision tree
3. Assign probabilities to the states of nature
4. Estimate payoffs for each possible combination of
alternatives and states of nature
5. Solve the problem by computing expected monetary
values (EMVs) for each state of nature node
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Structure of Decision Trees
• Trees start from left to right
• Trees represent decisions and outcomes in sequential
order
• Squares represent decision nodes
• Circles represent states of nature nodes
• Lines or branches connect the decisions nodes and the
states of nature
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Thompson’s Decision Tree (1 of 2)
FIGURE 3.2 Thompson’s Decision Tree
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Thompson’s Decision Tree (2 of 2)
FIGURE 3.3 Completed and Solved Decision Tree for
Thompson Lumber
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Thompson’s Complex Decision Tree (1 of 5)
FIGURE 3.4 Larger Decision Tree with Payoffs and
Probabilities for Thompson Lumber
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Thompson’s Complex Decision Tree (2 of 5)
1. Given favorable survey results
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Thompson’s Complex Decision Tree (3 of 5)
2. Given negative survey results
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Thompson’s
The best Complex Decision
choice is to seek Tree
marketing information
(4 of 5)
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Expected Value of Sample Information
• Thompson wants to know the actual value of doing the
survey
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Market survey is only 32% as
Efficiency of Sampleefficient
Information
as perfect information
• Possibly many types of sample information available
• Different sources can be evaluated
EVSI
Efficiency of sample information = 100%
EVPI
• For Thompson
19,200
Efficiency of sample information = 100% = 32%
60,000
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Sensitivity Analysis (1 of 2)
• How sensitive are the decisions to changes in the
probabilities?
• How sensitive is our decision to the probability of a
favorable survey result?
• If the probability of a favorable result (p = .45) were to
change, would we make the same decision?
• How much could it change before we would make a
different decision?
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If p < 0.36, do not conduct the survey
Sensitivity Analysis
If p > (2 of 2)conduct the survey
0.36,
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Bayesian Analysis
• Many ways of getting probability data
– Management’s experience and intuition
– Historical data
– Computed from other data using Bayes’ theorem
• Bayes’ theorem incorporates initial estimates and
information about the accuracy of the sources
• Allows the revision of initial estimates based on new
information
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Calculating Revised Probabilities (1 of 7)
• Four conditional probabilities for Thompson Lumber
• Prior probabilities
P(FM) = 0.50
P(UM) = 0.50
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Calculating Revised Probabilities (2 of 7)
TABLE 3.16 Market Survey Reliability in Predicting States of
Nature
STATE OF NATURE
Blank FAVORABLE MARKET UNFAVORABLE MARKET
RESULT OF SURVEY (FM) (UM)
Positive (predicts P (survey positive | FM) P (survey positive | UM
favorable market for = 0.70 = 0.20
product)
Negative (predicts P (survey negative | FM) P (survey negative | UM)
unfavorable = 0.30 = 0.80
market for product)
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Calculating Revised Probabilities (3 of 7)
• Calculating posterior probabilities
P (B | A ) P ( A )
P(A | B) =
P ( B | A ) P ( A ) + P ( B | A ) P ( A )
where
A, B = any two events
A’ = complement of A
A = favorable market
B = positive survey
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Calculating Revised Probabilities (4 of 7)
• P(FM | survey positive)
P (survey positive | FM)P (FM)
=
P (survey positive | FM)P (FM) + P (survey positive | UM)P (UM)
(0.70)(0.50) 0.35
= = = 0.78
(0.70)(0.50)+(0.20)(0.50) 0.45
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Calculating Revised Probabilities (5 of 7)
TABLE 3.17 Probability Revisions Given a Positive Survey
POSTERIOR PROBABILITY
CONDITIONAL
PROBABILITY P(STATE OF
P(SURVEY NATURE |
STATE OF POSITIVE | STATE PRIOR JOINT SURVEY
NATURE OF NATURE) PROBABILITY PROBABILITY POSITIVE)
0.35÷0.45
FM 0.70 × 0.50 = 0.35 Blank 0.78
=
0.10÷0.45
UM 0.20 × 0.50 = 0.10 Blank 0.22
=
P(survey results
Blank Blank = 0.45 Blank Blank 1.00
positive)
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Calculating Revised Probabilities (6 of 7)
• P(FM | survey negative)
P (survey negative | FM)P (FM)
=
P (survey negative | FM)P (FM) + P (survey negative | UM)P (UM)
(0.30)(0.50) 0.15
= = = 0.27
(0.30)(0.50)+(0.80)(0.50) 0.55
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Calculating Revised Probabilities (7 of 7)
TABLE 3.18 Probability Revisions Given a Negative Survey
POSTERIOR PROBABILITY
CONDITIONAL
PROBABILITY P(STATE OF
P(SURVEY NATURE |
STATE OF NEGATIVE | STATE PRIOR JOINT SURVEY
NATURE OF NATURE) PROBABILITY PROBABILITY NEGATIVE)
0.15÷0.55
FM 0.30 × 0.50 = 0.15 Blank 0.27
=
0.40÷0.55
UM 0.80 × 0.50 = 0.40 Blank 0.73
=
P(survey
Blank Blank results = 0.55 Blank Blank 1.00
negative)
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Using Excel (1 of 2)
PROGRAM 3.3A Results of Bayes’ Calculations in Excel
2016
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Using Excel (2 of 2)
PROGRAM 3.3B Formulas Used for Bayes’ Calculations in
Excel 2016
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Potential Problems Using Survey Results
• We can not always get the necessary data for analysis
• Survey results may be based on cases where an action
was taken
• Conditional probability information may not be as accurate
as we would like
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Utility Theory (1 of 5)
• Monetary value is not always a true indicator of the overall
value of the result of a decision
• The overall value of a decision is called utility
• Economists assume that rational people make decisions to
maximize their utility
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Utility Theory (2 of 5)
FIGURE 3.6 Your Decision Tree for the Lottery Ticket
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Utility Theory (3 of 5)
• Utility assessment assigns the worst outcome a utility of
0 and the best outcome a utility of 1
• A standard gamble is used to determine utility values
• When you are indifferent, your utility values are equal
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Utility Theory (4 of 5)
FIGURE 3.7 Standard Gamble for Utility Assessment
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Utility Theory (5 of 5)
Expected utility of alternative 2
= Expected utility of alternative 1
Utility of other outcome
= (p)(utility of best outcome, which is 1)
+ (1−p)(utility of the worst outcome, which is 0)
Utility of other outcome
= (p)(1) + (1−p)(0) = p
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Investment Example (1 of 3)
• Construct a utility curve revealing preference for money
between $0 and $10,000
• A utility curve plots the utility value versus the monetary
value
– An investment in a bank will result in $5,000
– An investment in real estate will result in $0 or $10,000
– Unless there is an 80% chance of getting $10,000
from the real estate deal, prefer to have her money in
the bank
– If p = 0.80, Jane is indifferent between the bank or the
real estate investment
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Investment Example (2 of 3)
FIGURE 3.8 Utility of $5,000
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Investment Example (3 of 3)
• Assess other utility values
Utility for $7,000 = 0.90
Utility for $3,000 = 0.50
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Utility Curve (1 of 2)
FIGURE 3.9 Utility Curve for Jane Dickson
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Utility Curve (2 of 2)
• Typical of a risk avoider
– Less utility from greater risk
– Avoids situations where high losses might occur
– As monetary value increases, utility curve increases at
a slower rate
• A risk seeker gets more utility from greater risk
– As monetary value increases, the utility curve
increases at a faster rate
• Risk indifferent gives a linear utility curve
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Preferences for Risk
FIGURE 3.10 Preferences for Risk
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Utility as a Decision-Making Criteria (1 of 6)
• Once a utility curve has been developed it can be used in
making decisions
• Replaces monetary outcomes with utility values
• Expected utility is computed instead of the EMV
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Utility as a Decision-Making Criteria (2 of 6)
• Mark Simkin loves to gamble
– A game tossing thumbtacks in the air
– If the thumbtack lands point up, Mark wins $10,000
– If the thumbtack lands point down, Mark loses $10,000
– Mark believes that there is a 45% chance the
thumbtack will land point up
• Should Mark play the game (alternative 1)?
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Utility as a Decision-Making Criteria (3 of 6)
FIGURE 3.11 Decision Facing Mark Simkin
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Utility as a Decision-Making Criteria (4 of 6)
Step 1– Define Mark’s utilities
U(−$10,000)= 0.05
U($0) = 0.15
U($10,000) = 0.30
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Utility as a Decision-Making Criteria (5 of 6)
Step 2 – Replace monetary values with utility values
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Utility as a Decision-Making Criteria (6 of 6)
FIGURE 3.13 Using Expected Utilities in Decision Making
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Copyright
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