The OD Practitioner
The OD Practitioner
The
Organizational
Development
Practitioner
PREPARED BY: MARY ROSE G. GREGORIO, CHRA
The OD Practitioner
Much of the literature about OD practitioners views them as internal or
external consultants providing professional services—diagnosing systems,
developing interventions, and helping to implement them.
COMPETENCIES
On the other studies available, all OD practitioners should have the following
basic skills and knowledge to be effective.
Self-Management Competence.
Interpersonal Skills.
General Consultation Skills.
Organization Development Theory.
COMPETENCIES OF AN EFFECTIVE OD
PRACTITIONER
Self-Management Competence. Practitioners must have the personal
centering to know their own values, feelings, and purposes as well as the
integrity to behave responsibly in a helping relationship with others.
Interpersonal Skills. Practitioners must create and maintain effective
relationships with individuals and groups within the organization and help
them gain the competence necessary to solve their own problems.
General Consultation Skills. They should know how to engage organization
members in diagnosis, how to help them ask the right questions, and how
to collect and analyze information. A manager, for example, should be
able to work with subordinates to determine jointly the organization’s or
department’s strengths or problems.
COMPETENCIES OF AN EFFECTIVE OD
PRACTITIONER
Organization Development Theory. The last basic tool OD practitioners
should have is a general knowledge of organization development. They
should have some appreciation for planned change, the action research
model, and the positive approaches to managing change.
Professional Values
Traditionally, OD professionals have promoted a set of values under a
humanistic framework, including a concern for inquiry and science,
democracy, and being helpful. They have sought to build trust and
collaboration; to create an open, problem-solving climate; and to
increase the self-control of organization members.
But in practice, OD professionals face serious challenges in simultaneously
pursuing greater humanism and organizational effectiveness. More
practitioners are experiencing situations in which there is conflict between
employees’ needs for greater meaning and the organization’s need for
more effective and efficient use of its resources.
Professional Ethics
Ethical Dilemmas
Misrepresentation Occurs when OD practitioners claim that an intervention will
produce results that are unreasonable for the change program or the situation.
Misuse of Data - Misuse of data occurs when information gathered during the OD
process is used punitively.
Coercion - occurs when organization members are forced to participate in an OD
intervention.
Value and Goal Conflict - This ethical conflict occurs when the purpose of the
change effort is not clear or when the client and the practitioner disagree over
how to achieve the goals.
Technical Ineptness This final ethical dilemma occurs when OD practitioners try to
implement interventions for which they are not skilled or when the client attempts
a change for which it is not ready.
End of Slides…