Uality Manual: Jklakshmi Power Mix (Ready Mix Concrete)
Uality Manual: Jklakshmi Power Mix (Ready Mix Concrete)
QUALITY
MANUAL
PRE-FACE
The Quality Manual is the “written image of the company-JKLakshmi Power Mix-”
.It describes how we should set up & comply with our own quality policy:
• In house –It is the reference document for internal quality management
• In customer relations —it is testimony to quality assurance level that has been
achieved & that is used to win customer’s confidence.
Our Quality Manual documents the policies, procedures, responsibilities, and
documentation, that must be in place for the JKLakshmi Power mix station to comply with
their regulatory responsibilities.
Document details
1. Introduction
General
The purpose of this Quality Manual (QM) is to provide documentation of the quality
processes employed by JK Lakshmi Power Mix Company to insure the quality of our
products.
Quality Policy
“At JK Lakshmi Power Mix, Guaranteeing Smart Constructions and Services means
delivering to the customer the quantity and quality of concrete desired within a mutually
acceptable time frame. The concrete, upon delivery, must have been designed,
proportioned, and mixed to meet the performance criteria specified. “
JK Lakshmi Power Mix has made a firm commitment to quality. It is our policy to produce
products and services that competitively meet our customer’s quality requirements
3. Management Responsibility
General
The senior management of JK Lakshmi Power Mix has established the significance of
quality in our organization and demonstrated their commitment to our company’s quality
initiative. They are committed to the development and implementation of our QMS and to
the continuous improvement of our quality processes.
The Quality Policy illustrated in this Quality Manual reflects the quality principles important
to our senior management and subsequently to JK Lakshmi Power Mix.
The level of our management commitment to quality is a reflection of our desired level of
product quality. Although our Quality Control Dept.capabilities provide a high level of quality
assurance and control, the overall (quality related) decision-making process addresses
many other important aspects of our business.
Planning
The senior management of JK Lakshmi Power Mix understands the importance of
business, financial, and quality planning. It is equally important to our organization to
implement, monitor, and revise our plans, as needed. We conduct in-depth planning each
fall for the following calendar year. Throughout the year, we review our performance
compared to our goals and modify our expectations as required.
Quality Objectives
Before we fully develop our quality plans, we identify and/or review our quality objectives,
which must be consistent with our Quality Policy. Our quality objectives are identified by the
responsible manager and frequently change as we continuously improve our processes.
Our quality objectives are measurable and the method of measurement is defined.
Examples of our corporate quality objectives may include:
4. CUSTOMER FOCUS
General
At JK Lakshmi Power Mix we understand and appreciate the importance of customer
satisfaction. We have many capable competitors in our market area and we know that our
customers must constantly make choices regarding their purchases of ready mixed
concrete.
Customer Satisfaction
Although many of our customer requirements are documented in the project specifications,
many of their needs and inherent requirements are not specifically stated. On-time delivery
is a customer expectation that is usually not specified. Our senior management
continuously strives to identify, understand, and meet all of our customer’s requirements.
We listen to our customers.
All proposals and quotations to current and potential customers contain JK Lakshmi Power
Mix standard figures and language or are pre-approved by the RMC Head Business. Input
from operations and Services personnel are a critical aspect for estimating costs and bid
pricing for major projects. All purchase orders and contracts are reviewed for content prior
to acceptance.
At JK Lakshmi Power Mix, our customer focus is internal as well as external. We train our
employees to understand how their work impacts the work of others throughout our
organization. The customer of a driver is the dispatcher and a customer of the dispatcher is
the driver. Both are dependent upon the other in the performance of their duties. A
customer of both the driver and the dispatcher is the accounting person responsible for
invoicing.
Customer Connections
At JK Lakshmi Power Mix we are constantly seeking opportunities to connect with our
customers. We prefer that they review plans and specifications at customer’s offices. This
gives our sales personnel the opportunity to have one-on-one dialog with our customer
regarding a project that we are both interested in. It also gives us the opportunity to
promote performance-based specifications, when appropriate.
We, as a company, spend a considerable amount of resources promoting our business to
current and prospective clients. With the capable assistance of our Quality Control Dept.
staff, our sales personnel are able to demonstrate to our customers our technical
understanding and knowledge of our products and can quickly respond to their particular
needs.
Representative promotional activities include:
Maintain a website that documents our company’s history and commitment to the
local community, provide the appropriate contact information and products we
typically produce, provide general information on cement ,ready mixed concrete and
the benefits it provides to sustainability and long life structures.
Presentations to customers of our performance records on previous major or special
projects
Expanding markets and applications of ready mixed concrete, to include a wider use
of concrete by owners, designers, and builders.
Distribution of technical literature brochures and other publications with the company
imprint, as applicable to various job situations.
Suggested standard practices for ordering concrete, which will help, ensure that
concrete of the proper quality level will be provided for typical local uses in
commercial and residential construction.
5. QUALITY AWARENESS
It is the responsibility of our management personnel to insure that all employees are aware
of, and comply with, the provisions of this Quality Manual. Communication of our QMS
begins with each employee’s initial training and continues throughout their employment with
JK Lakshmi Power Mix.
Subsequent employee awareness consists of:
• Every employee understands our company’s intention to produce, deliver, and
service quality ready mixed concrete;
• We continuously educate and train our employees on their role in maintaining our
Quality Management System.
• The Quality Manual is one method utilized by JK Lakshmi Power Mix to create
customer awareness of our shared standard of quality.
Quality control has been basically limited to the control of specific quality characteristics at
the point of release to the customer. Quality Assurance includes all measures to plan &
control the total production process hence Q.C. has been an instrument for the building
authority to ensure conformity to minimum requirements whereas QA is also an instrument
of the industry to plan & control the production process in a way that the required quality
level is achieved under economical cost for any particular production condition.Q.A system
serve also to demonstrate that JKLakshmi Power Mix comes up to it’s responsibility &
shows concern for quality. The role of customer is verify the suitability of our QA system.
Quality control of ready-mixed concrete can be divided into three convenient areas:
A) Forward control B) Immediate control, C) Retrospective control.
All three include technical and production aspects and use of external data.
Immediate control
Immediate control is concerned with instant action to control the quality of the concrete
being produced or that of deliveries closely following. It covers the following.
(i) Weighing (correct reading of batch data and accurate weighing)
(ii) Visual observation of concrete during production and delivery or during sampling and
testing of fresh concrete (assessment of uniformity, cohesion, workability; adjustment to
water content)
(iii) Use of equipment at the plant designed to measure moisture content of aggregates,
particularly fine aggregate, or the workability of the concrete
(iv) Making corresponding adjustments at the plant automatically or manually to batched
quantities to allow for observed, measured or reported changes in materials or concrete
qualities.
(v) Inspection at delivery by driver and customer for uniformity and workability; adjustments
to workability within company policy.
Retrospective control
Laboratory Facilities
The JK Lakshmi Power Mix laboratory is located over a more than 1200 square foot area.
The majority of the space in the lab is dedicated to the testing of concrete and component
materials. The laboratory maintains copies (printed and/or electronic) of concrete and
component material guidelines, specifications and regulations including, but not limited to:
Related Indian standards latest versions
Quality assurance/quality control records
The maintenance of these records is the responsibility of the QC in-charge
Our laboratory testing priorities are primarily directed at those tests that are most important
to the acceptance of our concrete by our customer. Having the capabilities of testing fresh
concrete and the strength (and other properties) of hardened concrete, are extremely
important to our concrete operations. Additional laboratory testing includes certain tests for
significant properties of aggregates, recycled rinse/wash water, and other concrete
materials, which have a bearing on our company’s concrete performance. Dry aggregates
are sieved for Particle Size Distribution of aggregates. Motorized sieve shakers are
commonly used. We use soft bristle brush to clean sieves. The aggregates that are not
passing the tests are summarily rejected & not unloaded at yard.
A list of equipment in the Laboratory is provided in Appendix
Tests that cannot be performed in our laboratory are outsourced, as required.
Note—all above tests must be carried out in a NABL accredited lab. yearly
b. Aggregate, chemical admixtures & water > Within +- 3% of the qty. of the constituent
being measured
c. Analogue scales shall have scale increments not exceeding 5-kg for cement and
mineral admixtures, 25-kgs for aggregate and 2-kg for water
e. All weighing and measuring equipment shall be tested and calibrated over its full
working range at the following intervals:-
Adequate and identified facilities shall be provided for the application of the test loads
Equipment Maintenance
JK Lakshmi Power Mix has a structured preventive maintenance program which includes
all production equipment. Equipment is inspected, and repaired if necessary, at
predetermined intervals based on the importance and condition of the equipment.
Preventive Maintenance processes for our concrete plants include, but are not limited to:
Silos for Cementitious Materials
Providing moisture proof storage and physical separation by means or separate
silos.
By determining accumulation of cement in compartment left in “empty” condition.
Checking for accidental “cross-feed” in transfer devices.
Monitoring the high-bin indicators, anti-overfill devices and pressure sensors for
correct operations.
Inspecting the Dust Collection systems in accordance with the manufacturer’s
recommendations.
Aggregates
Providing physical separation of aggregates by type.
Monitoring transfer devices, turn head limit switches, and full-bin signals for correct
operation.
Chemical Admixtures
Confirming that admixture storage containers are properly identified with the
chemicals stored within.
Inspecting agitation devices as required to maintain uniform solution densities
Insuring that admixture dispensers are functioning correctly. Making sure that sight
glasses are clean and are provided with legible graduations.
Periodically checking for tank integrity and for leaking hoses and faulty connections.
The dispenser units at our plants are visible from the batcher station for immediate
detection of any malfunction.
PREVENTIVE MAINTENANCE
a. Clearing the Central mixture pan and clearing all debris Daily
b. Greasing and oiling of skip, screw conveyors etc. Daily
c. Check the connecting holes cement & fly ash Daily
d. Ensure weighing hopper empty properly Daily
e. Check sand and aggregates are fed in skip without any
leakage Daily
f. Check arms, paddle, mixture blade etc. for wear &
tightness and adjust the gaps Weekly
g. Maintain the bag of filters clean
h. Check clean the knife edges/load cells in weighing
equipment Weekly
i. Maintain all hoppers and doors in clean and efficient
working orders Weekly
j. Check oil level on air line lubricators Weekly
k. Check water traps on air line Weekly
l. Check rams and air lines for leakage Weekly
m. Check piping for leakage Weekly
n. Routine greasing of screw conveyor, baring and gears
etc. Monthly
o. Calibration of wastage water meter and admixture Monthly
dispensers
p. Check electric wiring or heating, loose hanging wire etc. Monthly
2. AGGREGATE BELT CONVEYOR
AGGREGATE SCALES
Calibration
Maintenance tolerance
Visual inspection
Other
WATER BATCHING DEVICES
Calibration
Batching accuracy
Other
ADMIXTURE DISPENSERS
Calibration
Batching accuracy and leaks
Other _____
CENTRAL MIXER
Visual inspection
Uniformity Tests
Other _______________
Screw conveyors
Visual inspection
Other _______________
7. Materials Management
General
The quality of our ready mixed concrete is based, to a large extent, on the component
materials used in the manufacture of the concrete. We select component materials as
indicated in the following sections and inventory a number of component materials to be
used in the production of our concrete. Component materials stored at our facilities include:
cement, fly ash, silica fume, concrete admixtures, fine aggregates, coarse aggregates,
fibers, and water.
MATERIAL HANDLING
Production Environment
The environment that we operate in can have a significant impact on the quality of our
ready mixed concrete. Most of the year, we operate with necessary precautions as per
local climatic conditions.. During extreme conditions, we utilize hot and/or cold weather
concrete practices. The temperatures, which necessitate hot
and cold weather concrete practices may vary based on specification requirements.
Our procedures for hot weather (Indian standard IS 456 or ACI 305) concreting may
include, but are not limited to:
Loader operators are instructed in areas of materials management.
Proper blending of coarse & fine aggregates in respective bins is ensured under
guidance of QC personnel.
Coarse aggregate stockpiles are continuously watered for cooling (aggregate
moisture contents are verified regularly).
Delays in the ordering and delivery of concrete are minimized. All concrete is placed
within 3 hours of the time the concrete was batched.
Random loads have temperatures checked throughout the day.
Various admixtures are used to avoid early setting of the concrete. Determination of
the proper admixture and appropriate dosage rate is determined by the QC dept
Chilled water, ice can be added at the customer’s expense.
Re-tempered concrete is not used. During the placement of the concrete, if the
concrete becomes stiff and requires the addition of excessive water for workability, it
is disposed.
Determination of the proper admixture and appropriate dosage rate is determined by
the Quality Control In- charge or qualified designated delegate.
Entries of all trucks are made in the register but materials, which do not conform to
acceptance criteria, are rejected & are not unloaded but entry is marked by Red ink in the
register. Each rejection is brought to the notice of Production Engineer. Three rejections
in a week or four rejections in a month are brought to the notice of Material Purchasing
authority for taking correcting action.
• Aggregates
a. The respective bins are properly labeled
b. Proper storage (stockpile) procedures are used to prevent harmful segregation and
degradation and to provide for uniform moisture as used.
c. Coarse aggregate stockpiles are sprinkled for cooling during hot weather
concreting.
d. Conveying processes are observed to minimize or eliminate spillage or overflow
into adjoining compartments.
• Chemical Admixtures
a. Admixtures are protected from contamination and dilution (rain water seepage;
splash water from truck wash down; etc.).
b. Admixture deliveries are monitored & follow FIFO (first in first out) system.
• Batching Accuracy
a. Batching accuracy is monitored, specifically our automated units, at designated
intervals as shown
b. Batching stations are provided with current mix information and invalid or obsolete
information is promptly removed.
• Batching Procedures
a. The sequence of charging materials into the mixer is standardized.
b. Delivery tickets indicate all of the information
c. Our company policy on the disposition of returned concrete is observed.
d. Our plant personnel are provided with guidelines on handling non-conforming
batches of concrete.
a. Central Mixer
The concrete mixing time is monitored to insure that the optimum mixing
time is observed.
8.Concrete Testing
General
The reasons for our concrete testing include the evaluation of component materials; concrete
mixture proportioning; and the quality control of our ready mixed concrete production. This
Section describes our Quality Control organization and the procedures for sampling and testing
our concrete. Ready mixed concrete is a simple, flexible, durable, and economical product with a
multitude of applications. In order for our concrete to perform as specified, the concrete must
possess certain properties, which are necessary for the application intended. To confirm that the
desired properties or performance criteria are (or will be) achieved, it is necessary for us to test
our concrete in both a plastic and harden state.
According to ASTM C 172, the sample(s) from stationary mixers and revolving drum truck mixers
shall be taken during discharge from the middle portion of the batch. Samples for truck mixed
concrete are generally taken at the job and samples from central mixed concrete may be taken
at the plant and/or at the job site.
The following standardized procedures are used for sampling and testing of the company’s
quality assurance purposes.
We require the use of a “check” test for all nonconforming test results. Once the concrete is
confirmed as nonconforming, the batch plant and Quality Control Department are notified
immediately.
Check test are performed to verify the adequacy of yield adjustments. The testing frequency is
dependent upon the variability of density or unit weights. A history of yield information is
maintained for each monitored mix design.
PRODUCTION
SAMPLE CUBE TAKEN (No)
QUANTITY (CuM)
Up to 5 1 6
Up to 15 2 6
Up to 30 3 12
Up to 50 4 15
Up to 100 5 18
Up to 150 6 21
Up to 200 7 24
Up to 250 8 27
Up to 300 9 30
Up to 350 10 33
Up to 400 11 36
A random sampling procedure shall be adopted to ensure that the sampling shall be spread
over the entire period of concreting & cover all mixing units.
Certain jobsite conditions necessitate prompt notification of dispatch, batch plant, and/or Quality
Control personnel. Notification of jobsite irregularities are communicated from the driver to Plant
Engineer and Plant Engineer is responsible for notifying the proper individuals or Department.
On major and unique projects our Quality Control personnel often visit the site to observe
operations and monitor concrete sampling and testing. Specific areas observed include water
demand, rate of slump loss, workability, bleeding rate, finishing characteristics, and setting time
of concrete.
Occasionally a specification will require the manual addition of admixture on the jobsite, in which
case we will store a tank of admixture on the jobsite. A Quality Control representative of JK
Lakshmi Power Mix is the only individual authorized to make jobsite admixture additions to our
concrete, unless other delegates are authorized by the Quality Control Manager. JK Lakshmi
Power Mix does not provide any warranty for concrete when the customer adds water,
fibers or other additives.prior to pump placements of ready mixed concrete. The Site
Supervisor ensure Checklist for Pumping Ready Mixed Concrete is filled & completed.
Normally when we begin concrete pumping operations for placements on a new project, we
have a Quality Control representative on site to confirm the pump ability of the mix.
Our recommended lubricating mix for Concrete Pumps is as under.-
Length Quantity of lubricating mix Cement Sand
(Liters) (Kg) ( Kg)
50 M 200 200 100
100 M 300 300 150
Safety
Cement is in alkaline nature hence prolonged contact with wet concrete may cause minor skin
irritations, or, in extreme cases, even burns. The abrasive effect of the sand in the mix can
aggravate the situation, so it is necessary to keep those parts of the body covered that may
come into contact with wet concrete.
i. Wear long sleeved shirt
ii. Protect hands at all times with waterproof hand gloves.
iii. Wear gumboots /shoes. Remove any concrete that get into the boots. Wash them
thoroughly until clean.
iv. Wash the concrete off the skin immediately. If irritation persists after washing, medical
attention should be sought..
v. If concrete enters the eye, immediately wash it out thoroughly with clean water & seek
medical treatment without delay.
Jobsite safety requirements may include the use of hard helmets, safety glasses, earplugs,
safety vest, and/or uniforms. We emphasize to our employees the importance of complying with
jobsite requirements for personal protective gear and observing jobsite speed limits.
Jobsite environmental concerns are adding increased responsibilities to us as a ready mixed
concrete producer. Our drivers receive training regarding jobsite truck (chute) rinse procedures
and rinse water restrictions that may apply to certain projects. Each of our plants has established
procedures for the utilization of excess (returned) concrete.
ENVIRONMENTAL PRACTICES
In comparison with other primary manufacturing facilities or activities, ready mixed concrete
plant operations do not generally pose a significant threat to the environment. This does not
preclude the importance of environmental awareness by our plant manager or employees.
It is important to recognize at all times that ready mixed concrete plant activities and operations,
without proper controls and mitigation measures, can result in adverse affects that may impact,
either singularly or in combination. Some facilities, depending on location and volumes of ready
mixed concretes produced, may require greater control and management of onsite environment
issues. Prevailing wind conditions or different land uses adjacent to the plant site may result in
more rigorous or modified dust suppression activities.
An important goal of the JKLakshmi Power Mix is to be a responsible corporate citizen and a good
neighbour. It is essential that we should make every reasonable effort to improve company relations with
the surrounding community. This may include maintaining a positive Our image of the plant and
equipment as well as participating in local community affairs. can significantly impact the perception of
their neighbours and others in their community by participating in community affairs. This involvement
can take several forms (e.g., holding open houses for neighbours and community leaders, or the
contribution of goods or services for worthwhile community projects).
TRAFFIC MANAGEMENT
Good community relations require reasonable access controls and truck traffic management.
At JKLakshmi Power Stations we undertake & encourage following measures
Post appropriate truck speed limits and always enforce them;
Keep trucks (raw materials & transit mixers) away from nearby homes whenever possible
Follow the established truck routes in our community
Due regard of drivers to traffic regulations is insisted upon at all times and they must
show courtesy to other road users.
All vehicles traveling outside the site are kept clean and exhibit a well cared for
appearance.
Regular maintenance ensures that vehicles work efficiently so that noise levels and
exhaust emissions are kept within approved limits.
Any oil or fuel leaks are corrected immediately and all spillage removed. Care is taken to
prevent vehicles carrying mud, dust or other material beyond the site entrance.
Waste concrete deposits are also removed from vehicles to avoid spillage on the public
highway:
EXTERNAL APPEARANCE
At JKLakshmi Power Stations, all landscaped, planted and grassed areas are maintained on a
regular basis. Entrance gates and site boundary fences are kept in good condition and where
appropriate, the planting of trees and shrubs is given continuing attention to enhance the overall
appearance.
At JKLakshmi Power Mix stations, plant and machinery are maintained regularly and repaired as
necessary. All paved areas and roads are cleaned and tidied on a regular basis. Office buildings
are cleaned and cared for internally and have adequate toilet facilities for staff and visitors.
Appropriate records such as site layout plans, plant
drawings, planning permissions, site licenses and safety procedures are retained at the site
office.
Definitions
Accelerator - Chemical substance added to a concrete mix that reduces the set time by
increasing the rate of hydration.
Aggregate - Concrete is a mixture of water, Portland cement, and aggregates (sand and/or
stone). Sand is considered a fine aggregate, while any stones are coarse aggregates
Aggregate aspect ratio – The ratio of length to width of individual pieces of coarse aggregate.
Aggregates characterized, as “harsher” tend to have higher aspect ratios
Air Entrained - microscopic air bubbles intentionally incorporated in concrete during mixing to
increase durability
.Air-migration – The undesirable condition in which entrapped air in fresh concrete migrates to
the top surface causing a bubbling or boiling appearance. This is an indication of unstable air
and a low viscosity mortar. Air popping is another term used for this occurrence.
Bleed water – The water that appears to rise to the surface of concrete subsequent to
placement. ACI defines bleeding as “the autogenous flow of mixing water within, or its
emergence from, newly placed concrete or mortar; caused by settlement of solid materials within
the (concrete) mass.”
Blocking – The condition in which coarse aggregate particles combine to form elements large
enough to obstruct flow of the fresh concrete between reinforcing steel or other obstructions in
the concrete formwork. This property is of increased importance in SCC because of the absence
of vibration energy to dislodge these blockages.
Curing - The maintenance of the proper moisture and temperature of concrete in its early stages
so that desired properties may develop.
Fines – All dry materials in concrete passing the 2.36 mm (No. 8) sieve.
Finishability – The ease with which concrete can be finished to achieve the desired surface
flatness and smoothness on that portion of an element that must be finished. Finishability does
not refer to formed surface finish quality.
Flowability – A property of fresh concrete indicating the ease of flowing without manual or
mechanical effort. This is a component of filling ability, but a concrete can have high flowability
without high filling ability, if the passing ability is poor.
Grout - A mixture of cement water and sand. No coarse aggregates (stone) is added to grout
Paste – The volume percentage of the concrete mix comprising binder (cement +
supplementary cementitious materials + unreactive powders), water, admixtures and air.
Placeability – The ability to place concrete in the time span required such that the material
remains homogenous while exhibiting all the required fresh concrete properties.
A general term, encompassing elements of filling and passing ability, as well as time-dependent
change.
Plastic viscosity – The rheologist’s term for measurement of a material’s resistance to increase
in its rate of flow with increasing application of force. In a plot of the force versus the flow
rate,the higher the slope, the higher is the plastic viscosity. SCC mixes tend to have moderate to
high plastic viscosity.
Powder additions – Finely divided inorganic material used in SCC in order to improve certain
properties or to achieve special properties. There are two types of inorganic powder additions: 1)
nearly inert powder additions such as ground limestone or aggregate fines, and 2) pozzolanic or
latent hydraulic powder additions such as fly ash, metakaolin, silica fume or blast furnace slag.
Powder-type SCC – SCC mixes that rely on high amounts of powders in the mix to meet SCC
performance requirements. The higher powder contents increase cohesiveness and segregation
resistance at high filling abilities.
Preset time – The time required to reach a degree of stiffening of concrete equal to a strength of
3.45 MPa (500 psi) as measured by penetration resistance test or other means. Also referred to
as initial set time.
Production control: quality control during production together with operation of preventive
measures by production staff.
Pumpability – The ability of an concrete mix to be pumped without significant degradation of its
fresh concrete properties.
Quality Assurance: the operation of systems by which the client can be assured that control is
being applied over all aspects of the complete process from enquiry to delivery to ensure
compliance of the product with the specification agreed with the client. This involves the whole
management team and their staffs together with independent inspection.
Quality control: the operation of procedures to maintain product quality at the selected level.
This involves decisions and actions by technical, production and general management.
Rheology – The science of the deformation and flow of materials. Certain of the critical
properties of fresh concrete can best be understood through the principles of rheology.
Rheometer – A device used to test the deformation and flow of materials. In studying SCC,the
critical parameters measured are yield stress and plastic viscosity.
Saturated surface dry (SSD )—The percentage of water absorbed by an aggregate when
o o
immersed at 27 C for 24 hours, the aggregate being previously dried in an oven at 105 to 110
C to constant weight.
Settlement – A form of segregation in which the aggregates in SCC tend to sink to the bottom of
the form resulting in a non-homogenous concrete.
Slump flow test – A test method using the standard Abram’s slump cone (upright or inverted)
on a flat surface to measure the unconfined flow and stability of SCC.
Slump flow T500 (T20) – Measurement of the time it takes for the slump flow patty to reach a
500 mm (20 in.) diameter circle drawn on the slump flow plate, after starting to raise the slump
cone. Most SCC will have a T500 (T20) of 2-5 seconds. The longer the time (at the same slump
flow), generally the greater the passing ability.
Stability – The ability of SCC to remain homogenous during mixing, transportation, handling,
placement, finishing and curing.
Static stability – The characteristic of fresh SCC to maintain a uniform distribution of all solid
particles and air voids once all placement operations are complete.
Stickiness – The property of concrete that relates to its propensity to adhere to finishing tools
and other surfaces with which it comes in contact.
Thixotropic behavior – The property of a material that it exhibits a low viscosity while being
mechanically agitated and for a while after, but stiffens after a period of rest. This is different
from the normal Bingham plastic behavior of concrete, in which it appears to exhibit lower
viscosity while moving than at rest, in that a change over time while at rest is required for a
material to be thixotropic.
U-Box test – A test involving a U-shaped filling apparatus composed of two separate chambers
used to measure the filling and passing ability of SCC. The concrete is held in one side of the U,
then a gate is opened allowing the SCC to pass through a reinforcing bar screen to the other
side. The characteristics of SCC are assessed by comparing the height of the mixture on one
side of the U (h1) to the height on the opposite side of the U (h2).
V-funnel – A device for testing the flowability of SCC by determining the time for a measured
amount of concrete to flow through a funnel opening of a specific size. Due to possible
aggregate blocking in the throat of the funnel the resulting time can be a complex measure of
both flowability and passing ability, and may be difficult to interpret.
Viscosity – A rheological term defined as the magnitude of the change in the applied stress
required for changing the unit flow velocity of a material – in other words, the slope of the stress-
shear rate curve. In simpler terms viscosity is how “thick” a fluid behaves. Simple fluids like
water or oil, which have no yield stress, appear to have the same “thickness” regardless of how
fast they are moving, and are called “Newtonian.” Concrete, which follows so-called Bingham
behavior, will have different apparent viscosities, with the lowest apparent viscosity at highest
speed of shear.
Visual Stability Index (VSI) – A rating of the visual appearance of the slump flow patty to
evaluate several parameters as an indication of the stability of the SCC mix. The VSI ranges
from 0 for excellent; 1 acceptable; 2 needs improvement; to 3 unacceptable. There are specific
guidelines for each rating.
Viscosity modifying agent (VMA) – An admixture that, when added to concrete, increases the
plastic viscosity and improves the stability of the mixture at a constant fluidity.
Water to cementitious ratio (w/cm) – The ratio of the weight of free water to the weight of all
cement and reactive powders such as slag, fly ash, silica fume, and metakaolin.
Water to powder ratio – The ratio of the weight of free water to the weight of all solids
comprising the paste (material passing the 150 µm (No. 100) sieve) in a concrete or mortar mix.
Workability – That property of freshly mixed concrete or mortar that determines the ease with
which it can be mixed, placed, consolidated, and finished. It is a complex combination of aspects
of fluidity, cohesiveness, compactability, and stickiness, quantified in tests to determine filling
ability, passing ability, and stability.
Yield stress – One of the rheological parameters of fresh concrete, fresh mortar, and fresh
paste. It is the minimum stress required to make the concrete flow. SCC requires a low-yield
stress. Inversely related to slump or slump flow.
MARKETING
Brand-a distinctive product offering created by the use of a name, symbol, design, packaging,
or some combinations of these intended to differentiate it from competitors
Brand Equity—The goodwill associated with a brand name which adds tangible value to a
company through the resulting higher profits & sales
Customer behavior—The reasons why customers buy, their choice criteria, when, how & where
they buy
Credit Terms-The basis (usually of number of days delay in payment ) on which goods are
released to the customer before payment is received.