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The PSSUQ Survey

The Post-Study Usability Questionnaire is a survey that asks respondents to rate their level of agreement with 16 statements about an online system on a 7-point scale from Strongly Disagree to Strongly Agree. The statements cover ease of use, learnability, effectiveness of help features, organization of information, and overall satisfaction with the system.

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Siti Sarah Abdul Hamid
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555 views1 page

The PSSUQ Survey

The Post-Study Usability Questionnaire is a survey that asks respondents to rate their level of agreement with 16 statements about an online system on a 7-point scale from Strongly Disagree to Strongly Agree. The statements cover ease of use, learnability, effectiveness of help features, organization of information, and overall satisfaction with the system.

Uploaded by

Siti Sarah Abdul Hamid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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The PSSUQ Survey

Strongly
Strongly
The Post-Study Usability Questionnaire
Disagree
Agree

1 2 3 4 5 6 7 NA

Overall I am satisfied with how easy it is


1 to use this system.

2 It was simple to use this system

I was able to complete the tasks and


3 scenarios quickly using this system.

4 I felt comfortable using this system.

5 It was easy to learn to use this system.

I believe I could become productive


6 quickly using this system.

The system gave error messages that


7 clearly told me how to fix problems.
Whenever I made a mistake using the
8 system, I could recover easily and
quickly.
The information (such as online help,
on-screen messages and other
9 documentation) provided with system
was clear.
It was easy for me to find the information
10 I needed.

The information was effective in helping


11 me complete the tasks and scenarios.

The organization of information on the


12 system screens was clear.

The interface* of this system was


13 pleasant.

14 I liked using the interface of this system.

This system has all the functions and


15 capabilities I expect it to have.

16 Overall, I am satisfied with this system.

The “interface” includes those items that you use to interact with the system. For example, some components of the
interface are the keyboard, the mouse, the microphone, and the screens (including their graphics and language).

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