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LG THERMA V - Service Manual - Monoblok

LG THERMA v - Service Manual - Monoblok

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Muhidin Kozica

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100% found this document useful (3 votes)

12K views126 pages

LG THERMA V - Service Manual - Monoblok

LG THERMA v - Service Manual - Monoblok

Uploaded by

Muhidin Kozica

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

You are on page 1/ 126

CONFIDENTIAL

AIR-TO-WATER HEAT PUMP

SERVICE MANUAL
(General)

CAUTION
Before Servicing the unit, read the safety precautions in General SVC manual.
Only for authorized service personnel.

TABLE OF CONTENTS
Safety Precaution
Part 1 : General Information
1. Model Information
2. External Appearance

Part 2 : Features & Controls

1. List of Function
2. Feature & Controls
3. Test Run
4. How to drain remaining water in the product

Part 3 : Basic Control

Part 4 : Replacement
1. Replacement procedure for Compressor
2. Replacement Procedure for INV PCB
3. Caution for Assembling Outdoor Panels after Test Run

Part 5 : Trouble Shooting

1. Checking Key Components of Indoor Unit
2. Checking Key Components of Outdoor Unit
3. Self-Diagnosis Feature
4. Trouble Shooting Guide

-2- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Safety Precautions
Read the precautions in this manual carefully This appliance is filled with flammable refrig-
before operating the unit. erant (for R32)
This symbol indicates that a service person-
This symbol indicates that the Operation
nel should be handling this equipment with
Manual should be read carefully.
reference to the Installation Manual.
To prevent injury to the user or other people and property damage, the following instructions must be followed.
n Incorrect operation due to ignoring instruction will cause harm or damage. The seriousness is classified by the follow-
ing indications.

WARNING This symbol indicates the possibility of death or serious injury.

CAUTION This symbol indicates the possibility of injury or damage to properties only.

n Meanings of symbols used in this manual are as shown below.

Be sure not to do.

Be sure to follow the instruction.

Dangerous Voltage

1.1 Safety Precautions in Repair

WARNING
Be sure to disconnect all remote electric power supplies before servicing. Internal
components and circuit boards are at main potential when the equipment is con-
nected to the power cables. This voltage is extremely dangerous and may cause
death or severe injury if come in contact with it.
Do not touch the discharging refrigerant gas during the repair work.
The refrigerant gas can cause frostbite.

Release the refrigerant gas completely at a well-ventilated place first.

Otherwise, when the pipe is disconnected, refrigerant gas or refrigerating machine
oil discharges and it can cause injury.
When the refrigerant gas leaks during work, execute ventilation. If the refrigerant
gas touches to a fire, poisonous gas generates. A case of leakage of the refriger-
ant and the closed room full with gas is dangerous because a shortage of oxygen
occurs. Be sure to execute ventilation.
When removing the front panel or cabinet, execute short-circuit and discharge
between high voltage capacitor terminals. If discharge is not executed, an electric
shock is caused by high voltage resulted in a death or injury.
Be sure to provide the grounding when repairing the equipment in a humid or
wet place, to avoid electrical shocks.

-3- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Do not use a defective or underrated circuit breaker. Use the correctly rated break-
er and fuse. Otherwise there is a risk of fire or electric shock.

Install the panel and the cover of control box securely. Otherwise there is risk of
fire or electric shock due to dust, water etc.

Do not touch, operate, or repaire the product with wet hands. Hoding the plug by
hand when taking out. Otherwise there is risk of electric shock or fire.

Use a vacuum pump or Inert (nitrogen) gas when doing leakage test or air purge.
Do not compress air or Oxygen and Do not use Flammable gases. Otherwise, it
may cause fire or explosion.
- There is the risk of death, injury, fire or explosion.

Do not turn on the breaker or power under condition that front panel, cabinet, top
cover, control box cover are removed or opened.
Otherwise, it may cause fire, electric shock, explosion or death.

The appliance shall be stored so as to prevent mechanical damage from occurring

Any person who is involved with working on or breaking into a refrigerant circuit
should hold a current valid certificate from an industry-accredited assessment
authority, which authorises their competence to handle refrigerants safely in accor-
dance with an industry recognised assessment specification.
Servicing shall only be performed as recommended by the equipment manufactur-
er. Maintenance and repair requiring the assistance of other skilled personnel shall
be carried out under the supervision of the person competent in the use of flam-
mable refrigerants.

Keep any required ventilation openings clear of obstruction

• Refrigerant tubing shall be protected or enclosed to avoid damage.

• The installation of pipe-work shall be kept to a minimum

• When flared joints are reused indoors, the flare part shall be re-fabricated.
• When mechanical connectors are reused indoors, sealing parts shall be renewed.

-4- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
• Do not use means to accelerate the defrosting process or to clean, other than
those recommended by the manufacturer.
• Do not pierce or burn.
• Be aware that refrigerants may not contain an odour.
• Ducts connected to an appliance shall not contain an ignition source.
• Two or more people must lift and transport the product. Avoid personal injury.
• Periodic (more than once/year) cleaning of the dust or salt particles stuck on the
heat exchanger by using water.
• Dismantling the unit, treatment of the refrigerant oil and eventual parts should
be done in accordance with local and national standards.

Checks to the area

Prior to beginning work on systems containing flammable refrigerants, safety
checks are necessary to ensure that the risk of ignition is minimised. For repair to
the refrigerating system, the following precautions shall be complied with prior to
conducting work on the system.

Work procedure
Work shall be undertaken under a controlled procedure so as to minimise the risk
of a flammable gas or vapour being present while the work is being performed.
General work area
All maintenance staff and others working in the local area shall be instructed on
the nature of work being carried out. Work in confined spaces shall be avoided.
The area around the workspace shall be sectioned off. Ensure that the conditions
within the area have been made safe by control of flammable material.

Checking for presence of refrigerant

The area shall be checked with an appropriate refrigerant detector prior to and dur-
ing work, to ensure the technician is aware of potentially flammable atmospheres.
Ensure that the leak detection equipment being used is suitable for use with flam-
mable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.

Presence of fire extinguisher

If any hot work is to be conducted on the refrigeration equipment or any associat-
ed parts, appropriate fire extinguishing equipment shall be available to hand.
Have a dry powder or CO2 fire extinguisher adjacent to the charging area.

• Pipe-work shall be protected from physical damage and shall not be installed in
an unventilated space, if that space is smaller than
1) The minimum floor area : 49.4 m2
2) The maximum refrigerant charge amount : 2.4 kg

-5- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
No ignition sources
No person carrying out work in relation to a refrigeration system which involves
exposing any pipe work that contains or has contained flammable refrigerant shall
use any sources of ignition in such a manner that it may lead to the risk of fire or
explosion. All possible ignition sources, including cigarette smoking, should be
kept sufficiently far away from the site of installation, repairing, removing and dis-
posal, during which flammable refrigerant can possibly be released to the sur-
rounding space. Prior to work taking place, the area around the equipment is to be
surveyed to make sure that there are no flammable hazards or ignition risks. “No
Smoking” signs shall be displayed.

Ventilated area
Ensure that the area is in the open or that it is adequately ventilated before break-
ing into the system or conducting any hot work. A degree of ventilation shall contin-
ue during the period that the work is carried out. The ventilation should safely dis-
perse any released refrigerant and preferably expel it externally into the atmos-
phere.

Checks to the refrigeration equipment

Where electrical components are being changed, they shall be fit for the purpose
and to the correct specification. At all times the manufacturer’s maintenance and
service guidelines shall be followed. If in doubt consult the manufacturer’s techni-
cal department for assistance.
The following checks shall be applied to installations using flammable refrigerants:
- The actual refrigerant charge is in accordance with the room size within which
the refrigerant containing parts are installed
- The ventilation machinery and outlets are operating adequately and are not
obstructed
- If an indirect refrigerating circuit is being used, the secondary circuit shall be
checked for the presence of refrigerant
- Marking to the equipment continues to be visible and legible. Markings and signs
that are illegible shall be corrected
- Refrigeration pipe or components are installed in a position where they are
unlikely to be exposed to any substance which may corrode refrigerant contain-
ing components, unless the components are constructed of materials which are
inherently resistant to being corroded or are suitably protected against being so
corroded.

Checks to electrical devices

Repair and maintenance to electrical components shall include initial safety
checks and component inspection procedures. If a fault exists that could compro-
mise safety, then no electrical supply shall be connected to the circuit until it is sat-
isfactorily dealt with. If the fault cannot be corrected immediately but it is neces-
sary to continue operation, an adequate temporary solution shall be used. This
shall be reported to the owner of the equipment so all parties are advised.

-6- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Initial safety checks shall include
- Capacitors are discharged: this shall be done in a safe manner to avoid possibili-
ty of sparking.
- No live electrical components and wiring are exposed While charging, recovering
or purging the system.
- Continuity of earth bonding

Repairs to sealed components

During repairs to sealed components, all electrical supplies shall be disconnected
from the equipment being worked upon prior to any removal of sealed covers, etc.
If it is absolutely necessary to have an electrical supply to equipment during ser-
vicing, then a permanently operating form of leak detection shall be located at the
most critical point to warn of a potentially hazardous situation. Particular attention
shall be paid to the following to ensure that by working on electrical components,
the casing is not altered in such a way that the level of protection is affected. This
shall include damage to cables, excessive number of connections, terminals not
made to original specification, damage to seals, incorrect fitting of glands, etc.
Ensure that apparatus is mounted securely. Ensure that seals or sealing materials
have not degraded such that they no longer serve the purpose of preventing the
ingress of flammable atmospheres. Replacement parts shall be in accordance with
the manufacturer’s specifications
NOTE
The use of silicon sealant can inhibit the effectiveness of some types of leak
detection equipment. Intrinsically safe components do not have to be isolated prior
to working on them.

Repair to intrinsically safe components

Do not apply any permanent inductive or capacitance loads to the circuit without
ensuring that this will not exceed the permissible voltage and current permitted for
the equipment in use. Intrinsically safe components are the only types that can be
worked on while live in the presence of a flammable atmosphere.
The test apparatus shall be at the correct rating. Replace components only with
parts specified by the manufacturer. Other parts may result in the ignition of refrig-
erant in the atmosphere from a leak

Cabling Check
Cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp
edges or any other adverse environmental effects. The check shall also take into
account the effects of ageing or continual vibration from sources such as compres-
sors or fans.

Detection of flammable refrigerants

Under no circumstances shall potential sources of ignition be used in the search-
ing for or detection of refrigerant leaks. A halide torch (or any other detector using
a naked flame) shall not be used.

-7- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Leak detection methods
The following leak detection methods are deemed acceptable for systems contain-
ing flammable refrigerants. Electronic leak detectors shall be used to detect flam-
mable refrigerants, but the sensitivity may not be adequate, or may need re-cali-
bration. (Detection equipment shall be calibrated in a refrigerant-free area.)
Ensure that the detector is not a potential source of ignition and is suitable for the
refrigerant used. Leak detection equipment shall be set at a percentage of the LFL
of the refrigerant and shall be calibrated to the refrigerant employed and the
appropriate percentage of gas (25 % maximum) is confirmed. Leak detection fluids
are suitable for use with most refrigerants but the use of detergents containing
chlorine shall be avoided as the chlorine may react with the refrigerant and cor-
rode the copper pipe-work. If a leak is suspected, all naked flames shall be
removed/extinguished. If a leakage of refrigerant is found which requires brazing,
all of the refrigerant shall be recovered from the system, or isolated (by means of
shut off valves) in a part of the system remote from the leak. Oxygen free nitrogen
(OFN) shall then be purged through the system both before and during the brazing
process.

Removal and evacuation

When breaking into the refrigerant circuit to make repairs – or for any other pur-
pose - conventional procedures shall be used. However, it is important that best
practice is followed since flammability is a consideration. The following procedure
shall be adhered to:
- Remove refrigerant
- Purge the circuit with inert gas
- Evacuate
- Purge again with inert gas
- Open the circuit by cutting or brazing.
The refrigerant charge shall be recovered into the correct recovery cylinders. The
system shall be “flushed” with OFN to render the unit safe. This process may need
to be repeated several times. Compressed air or oxygen shall not be used for this
task. Flushing shall be achieved by breaking the vacuum in the system with OFN
and continuing to fill until the working pressure is achieved, then venting to atmos-
phere, and finally pulling down to a vacuum. This process shall be repeated until
no refrigerant is within the system. When the final OFN charge is used, the system
shall be vented down to atmospheric pressure to enable work to take place. This
operation is absolutely vital if brazing operations on the pipe-work are to take
place. Ensure that the outlet for the vacuum pump is not close to any ignition
sources and there is ventilation available.

-8- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Charging procedures
In addition to conventional charging procedures, the following requirements shall
be followed.
- Ensure that contamination of different refrigerants does not occur when using
charging equipment. Hoses or lines shall be as short as possible to minimise the
amount of refrigerant contained in them.
- Cylinders shall be kept upright.
- Ensure that the refrigeration system is earthed prior to charging the system with
refrigerant.
- Label the system when charging is complete (if not already).
- Extreme care shall be taken not to overfill the refrigeration system. Prior to
recharging the system it shall be pressure tested with OFN. The system shall be
leak tested on completion of charging but prior to commissioning. A follow up leak
test shall be carried out prior to leaving the site.
Decommissioning
Before carrying out this procedure, it is essential that the technician is completely
familiar with the equipment and all its detail. It is recommended good practice that
all refrigerants are recovered safely. Prior to the task being carried out, an oil and
refrigerant sample shall be taken in case analysis is required prior to re-use of
reclaimed refrigerant. It is essential that electrical power is available before the
task is commenced.
a) Become familiar with the equipment and its operation.
b) Isolate system electrically.
c) Before attempting the procedure ensure that: • mechanical handling equipment
is available, if required, for handling refrigerant cylinders; • all personal protec-
tive equipment is available and being used correctly; • the recovery process is
supervised at all times by a competent person; • recovery equipment and cylin-
ders conform to the appropriate standards.
d) Pump down refrigerant system, if possible.
e) If a vacuum is not possible, make a manifold so that refrigerant can be removed
from various parts of the system.
f) Make sure that cylinder is situated on the scales before recovery takes place.
g) Start the recovery machine and operate in accordance with manufacturer's
instructions.
h) Do not overfill cylinders. (No more than 80 % volume liquid charge).
i) Do not exceed the maximum working pressure of the cylinder, even temporarily.
j) When the cylinders have been filled correctly and the process completed, make
sure that the cylinders and the equipment are removed from site promptly and all
isolation valves on the equipment are closed off.
k) Recovered refrigerant shall not be charged into another refrigeration system
unless it has been cleaned and checked.
Labelling
Equipment shall be labelled stating that it has been de-commissioned and emptied
of refrigerant. The label shall be dated and signed. Ensure that there are labels on
the equipment stating the equipment contains flammable refrigerant.

-9- Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Recovery
When removing refrigerant from a system, either for servicing or decommissioning,
it is recommended good practice that all refrigerants are removed safely.
When transferring refrigerant into cylinders, ensure that only appropriate refriger-
ant recovery cylinders are employed. Ensure that the correct number of cylinders
for holding the total system charge are available. All cylinders to be used are des-
ignated for the recovered refrigerant and labelled for that refrigerant (i.e. special
cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure
relief valve and associated shut-off valves in good working order. Empty recovery
cylinders are evacuated and, if possible, cooled before recovery occurs. The
recovery equipment shall be in good working order with a set of instructions con-
cerning the equipment that is at hand and shall be suitable for the recovery of
flammable refrigerants. In addition, a set of calibrated weighing scales shall be
available and in good working order. Hoses shall be complete with leak-free dis-
connect couplings and in good condition. Before using the recovery machine,
check that it is in satisfactory working order, has been properly maintained and
that any associated electrical components are sealed to prevent ignition in the
event of a refrigerant release. Consult manufacturer if in doubt. The recovered
refrigerant shall be returned to the refrigerant supplier in the correct recovery cylin-
der, and the relevant Waste Transfer Note arranged. Do not mix refrigerants in
recovery units and especially not in cylinders. If compressors or compressor oils
are to be removed, ensure that they have been evacuated to an acceptable level
to make certain that flammable refrigerant does not remain within the lubricant.
The evacuation process shall be carried out prior to returning the compressor to
the suppliers. Only electric heating to the compressor body shall be employed to
accelerate this process. When oil is drained from a system, it shall be carried out
safely.

The appliance shall be stored in a well-ventilated area where the room size corre-
sponds to the room area as specified for operation
The appliance shall be stored in a room without continuously operating open
flames (for example an operating gas appliance) and ignition sources (for example
an operating back up heater).

The appliance shall be stored so as to prevent mechanical damage from occurring

Compliance with national gas regulations shall be observed

The installation of pipe-work shall be kept to a minimum

A brazed, welded, or mechanical connection shall be made before opening the

valves to permit refrigerant to flow between the refrigerating system parts. A vacu-
um valve shall be provided to evacuate the interconnecting pipe and/or any
uncharged refrigerating system part.

- 10 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Any person who is involved with working on or breaking into a refrigerant circuit
should hold a current valid certificate from an industry-accredited assessment
authority, which authorises their competence to handle refrigerants safely in accor-
dance with an industry recognised assessment specification.

Servicing shall only be performed as recommended by the equipment manufactur-

er. Maintenance and repair requiring the assistance of other skilled personnel shall
be carried out under the supervision of the person competent in the use of flam-
mable refrigerants.

When mechanical connectors are reused indoors, sealing parts shall be renewed.
When flared joints are reused indoors, the flare part shall be re-fabricated.

Pipe-work shall be protected from physical damage and shall not be installed in an
unventilated space, if that space is smaller than -

1) The minimum floor area : - m2

2) The maximum refrigerant charge amount : 2.4 kg

Do not use means to accelerate the defrosting process or to clean, other than
those recommended by the manufacturer.
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.

Periodic(more than once/year) cleaning of the dust or salt particles stuck on the
heat exchangers by using water.

Dismantling the unit, treatment of the refrigerant oil and eventual parts should be
done in accordance with local and national standards.

CAUTION
Be sure to earth the air conditioner with an earthing conductor connected to the
earthing terminal.

Conduct repair works after checking that the refrigerating cycle section has cooled
down sufficiently. Otherwise, working on the unit, the hot refrigerating cycle section
can cause burns.

Do not tilt the unit when removing panels. Otherwise, the water inside the unit can
spill and wet floor.

The appliance shall be disconnected from its power source during service and
when replacing parts.

The noe hose-sets supplied with the appliance are to be used and that old hose-
sets should not be reused.

- 11 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
The instructions for service to be done by specialized personnel, mandated by the
manufacturer or the authorized representative may be supplied in only one
Community language which the specialized personnel understand.
Do not use the welder in a well-ventilated place. Using the welder in an enclosed
room can cause oxygen deficiency.
Be sure to turn off power switch before connect or disconnect connector, or parts
damage may be occurred.

1.2 Inspections after Repair

WARNING
Check to see if the terminal block is not dirty or loose. If terminal block is dust or
loose it can cause an electrical shock or fire.
Do not use a joined power cable or extension cable, or share the same power out-
let with other electrical appliances. otherwise, it can cause an electrical shock,
excessive heat generation or fire.
Do not insert hands or other objects through the air inlet or outlet while the product
is operating. There are sharp and moving parts that could cause personal injury.

Do not block the inlet or outlet of air flow. It may cause product failure

CAUTION
Check to see if the parts are mounted correctly and wires are connected.
Improper installation and connections can cause an electric shock or an injury.
Check the installation platform or frame has corroded. Corroded installation plat-
form or frame can cause the unit to fall, resulting in injury.

Be sure to check the earth wire is correctly connected.

After the work has finished, be sure to do an insulation tset to check the resistance
is 2[Mohm] or more between the charge section and the non-charge metal section
(Earth position). If the resistance value is low, a disaster such as a leak or electric
shock is caused at user’s side.
Check the drainage of the indoor unit after the repair. If drainage is faulty the water
to enter the room and wet floor.

- 12 - Copyright © 2018 - 2020 LG Electronics Inc.

1. Model Names .................................................................11

1.1 Indoor Unit .............................................................11
1.2 Outdoor Unit ..........................................................11
2. External Appearance .....................................................12
2.1 Indoor Unit .............................................................12
2.2 Outdoor Unit ..........................................................13
3. Combination of Outdoor Units .....................................14
4. Nomenclature.................................................................15
4.1 Indoor Unit .............................................................15
4.2 Outdoor Unit ..........................................................15

- 13 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
1. Model Information
With advanced inverter technology, is suitable for applications like under floor heating, under floor cooling, and
hot water generation. By Interfacing to various accessories user can customize the range of the application.
In this chapter, general information of is presented to identify the installation procedure. Before beginning
installation, read this chapter carefully and find helpful information on installation.

Model number nomenclature

Factory Model Name
ZH B W 16 6 A 0
Series Number
Function
A : General heating heat pump
S : Silent

Electrical ratings
6 : 50 Hz 220-240 V~
8 : 50 Hz 380-415 V 3N~
Heating capacity
Ex) 16 : 16 kW
Model Type
W: DC Inverter Heat Pump
B : AWHP Monobloc
Air-to-Water Heat Pump for R32

Buyer Model Name

H M 16 1 M U3 3 H M 09 1 M R S U3 3
Series Number Series Number
Chassis Name
Chassis Name
U3 : UN3 Chassis
U3 : UN3 Chassis
U4 : UN4 Chassis
U4 : UN4 Chassis
Leaving Water Combination Function
M : Middle Temperature S : Silent
Electrical ratings Refrigerant
1 : 50 Hz 220-240 V~ R : R32
3 : 50 Hz 380-415 V 3N~ Leaving Water Combination
Heating capacity M : Middle Temperature
Ex) 16 : 16 kW Electrical ratings
1 : 50 Hz 220-240 V~
M : AWHP Monobloc
3 : 50 Hz 380-415 V 3N~
H: Air to Water Heat Pump Heating capacity
Ex) 16 : 16 kW
M : AWHP Monobloc

H: Air to Water Heat Pump

- 14 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
H M 16 1 M U3 3 LAP
For Australia
Series Number
Chassis Name
U3 : UN3 Chassis
U4 : UN4 Chassis
Leaving Water Combination
M : Middle Temperature
Electrical ratings
1 : 50 Hz 220-240 V~
3 : 50 Hz 380-415 V 3N~
Heating capacity
Ex) 16 : 16 kW
M : AWHP Monobloc
H : Air to Water Heat Pump

The specifications of HM**1M U*3LAP have the equivalent of a HM**1M U*3.

- Additional Information : Serial number refers to the barcode on the product.
- Max allowable pressure High side / Low side : 4.32 MPa / 2.4 MPa

Model name and related information

Model Name Capacity (kW)
Power Source (Unit)
Chassis Phase(Ø) Capacity(kW) Heating¹⁾ Cooling²⁾
5 5.5 5.5
UN4 1 7 7.0 7.0
9 9.0 9.0
220-240 V~
9 9.0 9.0
50 Hz
12 12.0 12.0
1
14 14.0 14.0
UN3 16 16.0 16.0
12 12.0 12.0
380-415 V 3N~
3 14 14.0 14.0
50 Hz
16 16.0 16.0

1 : tested under EN 14511 Heating condition

(Leaving water temperature 35°C at outdoor ambient temperature 7°C / 6°C)
2 : tested under EN 14511 Cooling condition
(Leaving water temperature 18°C at outdoor ambient temperature 35°C / 24°C)
※ : All appliances were tested at atmospheric pressure.

UN4 (5, 7, 9 kW) UN3 (9, 12, 14, 16 kW)

- 15 - Copyright © 2018 - 2020 LG Electronics Inc.

Installation
Manual

Outdoor Unit
UN4 Chassis

Outdoor Unit
UN3 Chassis

Remote Controller

Remote Controller Cable

Drain Cap

Drain Nipple

- 16 - Copyright © 2018 - 2020 LG Electronics Inc.

8
9

6
3 7 1 2

A 10 B

※ The shape may differ depending on the model. Refer to “Exploded View” in SVC Manual.

Description
No Name Remarks
1 Entering water pipe PT 25.4mm(Female type)
2 Leaving water pipe PT 25.4mm(Female type)
3 Strainer Filtering and stacking particles inside circulating water
4 Control box PCB and terminal blocks
5 Plate heat exchanger Heat exchange between refrigerant and water
6 Water pump Circulating the water
7 Pressure gage Indicates circulating water pressure
8 Safety valve Open at water pressure 3 bar
9 Expansion vassel Protecting components from water pressure
10 Main PCB assembly(A) This PCB controls the cycle parts of the unit
11 Main PCB assembly(B) This PCB controls the functioning of the unit

- 17 - Copyright © 2018 - 2020 LG Electronics Inc.

9
8
5
6
3
7

1 2

A 10 B 11

※ The shape may differ depending on the model. Refer to “Exploded View” in SVC Manual.

- 18 - Copyright © 2018 - 2020 LG Electronics Inc.

9
8
5
6
3
7

1 2

A 10 B 11

※ The shape may differ depending on the model. Refer to “Exploded View” in SVC Manual.

Description
No Name Remarks
1 Entering water pipe PT 25.4 mm(Female type)
2 Leaving water pipe PT 25.4 mm(Female type)
3 Strainer Filtering and stacking particles inside circulating water
4 Control box PCB and terminal blocks
5 Plate heat exchanger Heat exchange between refrigerant and water
6 Water pump Circulating the water
7 Pressure gage Indicates circulating water pressure
8 Safety valve Open at water pressure 3 bar
9 Expansion vassel Protecting components from water pressure
10 Main PCB assembly(A) This PCB controls the cycle parts of the unit
11 Main PCB assembly(B) This PCB controls the functioning of the unit

- 19 - Copyright © 2018 - 2020 LG Electronics Inc.

- 20 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
1. List of Function
Basic functions of Unit
Water Side
ZHBW096S0 [HM091MRS U33]
ZHBW056A0[HM051M U43] ZHBW128A0 [HM123M U33]
ZHBW126A0 [HM121M U33]
Category Functions ZHBW076A0[HM071M U43] ZHBW148A0 [HM143M U33]
ZHBW146A0 [HM141M U33]
ZHBW096A0[HM091M U43] ZHBW168A0 [HM163M U33]
ZHBW166A0 [HM161M U33]
Drain pump X X X
E.S.P control X X X
Installation Back up heater(Install kit) O (Accessory) O (Accessory) O (Accessory)
High ceilling opertion X X X
Auto Elevation Grille X X X
Hot start X X X
Reliability Self diagnosis O O O
Soft dry opertion X X X
Auto Restart O O O
Child lock* O O O
Sleep mode X X X
Convenience
Timer (on/off) O O O
Timer (weekly)* O O O
Two thermistor control X X X
Anti-condensation on floor (cooling) O O O
Water pump on / off Control O O O
Flow switch control O O O
Thermostat interface (230V AC) O O O
Thermostat interface (24V AC) X X X
DHW(Domestic Hot Water) Tank heater (Install kit) O (Accessory) O (Accessory) O (Accessory)
Solar thermal kit interface with DHW Tank O (Accessory) O (Accessory) O (Accessory)
PHEX anti-freezing control O O O
Water pump forced operation O O O
Autosetting according to ambient temperature O O O
Low noise operation O O O
Air to Water
Anti-overheating of water pipe O O O
Heat Pump
Emergency operation O O O
Functions
Seasonal auto mode O O O
Scheduler (DHW Tank Heater) O O O
Timer (Domestic Hot Water Tank Heater) O O O
Quick Domestic Hot Water Tank Heating O O O
Back up heater Capacity Control O O O
Screed Drying Mode O O O
Sump Heater X X X
Base Pan Heater O O O
Dry Contact (Main PCB) O O O
2nd Circuit O O O
3rd Party Boiler O O O

Note
1. O : Applied, X : Not applied
Accessory model name : Installed at field, ordered and purchased separately by the corresponding model name, supplied
with separate package.
2. * : Some advanced functions controlled by individual controller cannot be operated.

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All rights reserved. Only training and service purposes.
Refrigerant Side
ZHBW096S0 [HM091MRS U33]
ZHBW056A0[HM051M U43] ZHBW128A0 [HM123M U33]
ZHBW126A0 [HM121M U33]
Category Functions ZHBW076A0[HM071M U43] ZHBW148A0 [HM143M U33]
ZHBW146A0 [HM141M U33]
ZHBW096A0[HM091M U43] ZHBW168A0 [HM163M U33]
ZHBW166A0 [HM161M U33]
Defrost / Deicing O O O
High pressure switch O O O
Low pressure switch X X X
Reliability Phase protection X X X
Restart delay (3-minutes) O O O
Self diagnosis O O O
Soft start X X X
Test function X X X
Wiring Error Check X X X
Convenience
Peak Control O O O
Mode Lock O O O
Network function Forced Cooling Operation (Outdoor Unit) X X X
Note 1. O : Applied, X : Not applied

Accessory Compatibility List

ZHBW056A0[HM051M U43]
ZHBW076A0[HM071M U43]
ZHBW096A0[HM091M U43]
ZHBW096S0 [HM091MRS U33]
Accessory
ZHBW126A0 [HM121M U33]
Category Model Remark
ZHBW146A0 [HM141M U33]
name
ZHBW166A0 [HM161M U33]
ZHBW128A0 [HM123M U33]
ZHBW148A0 [HM143M U33]
ZHBW168A0 [HM163M U33]
Simple Contact PDRYCB000 Simple Dry Contact O
Dry PDRYCB400 2 Points Dry Contact (For Setback) X
contact Communication type PDRYCB300 8 Point Dry Contact(For Thermostat) O
PDRYCB320 8 Point Dry Contact(For Thermostat) O
IDU PI485 PMNFP14A1 Connected with the outdoor units O
Gateway
Modbus RTU PMBUSB00A - O
Remote Controller Kit - For AWHP X
DHW Tank kit PHLTB - O
Accessory
Solar Thermal kit PHLLA - O
Kit for
Backup heater kit AHEH066A / AHEH036A - O
AWHP
2nd circuit thermistor PRSTAT5K10 - O
DHW tank sensor PHRSTA0 - O
Remote temperature sensor PQRSTA0 Connected with the Indoor Units O
Electronic thermostat AQETC - X
CTI (Communication transfer interface) PKFC0 - X
CO2 Sensor PES-C0RV0 For ERV, ERV DX Indoor units X
Group control wire PZCWRCG3 0.25m X
2-Remo Control Wire PZCWRC2 0.25m O
Extension Wire PZCWRC1 10m O
Wi-Fi Controller* PWFMDD200 USB Cable : 0.6 m / Extension cable : 0.5 m O
ETC
Meter Interface PENKTH000 Energe Check O
D008KE1N211 HOME 8 (PCS)
D010KE1N211 HOME10(PCS)
ESS O
BLGRESU7H HB7H(Battery)
BLGRESU10H HB10H(Battery)
Extension cable for WI-FI modem PWYREW000 0.3 m O
Wired remote controller for 2 remo contro PREMTW101 - O
2 zone valve controller PZNVVB200 - O
Note 3. Accessory model is installed at field, ordered and
1. O: Possible, X: Impossible, - : Not applicable purchased separately by the corresponding model name,
2. * : Some advanced functions controlled by individual and supplied with separate package.
controller cannot be operated. 4. If you need more detail, please refer to the BECON PDB or
the manual of product.
(http://partner.lge.com/global : Home> Download> Manuals)

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All rights reserved. Only training and service purposes.
2. Feature & Controls
1. Summarized Features
1.1 Emergency Control
Easy checking of system failure
- Slight / Heavy trouble

Emergency operating
- Heavy trouble
- Back up heater ON
- Secure at least heating before A/S

1.2 Remote controller

• Controller Configuration

Operation display
Slient operation window
Weather Dependent Operation with Thermostat

Back button OK On/Off button

Up/Down/Left/Right OK button
button

Operation display window Operation and Settings status display

Back button When you move to the previous stage from the menu’s setting stage

Up/down/left/right button When you change the menu’s setting value

OK button When you save the menu’s setting value

On/Off button When you turn ON/OFF the air conditioner

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All rights reserved. Only training and service purposes.
2. Special Function
Lock setting – All, On/Off, Mode, DHW Lock
• It is the function to lock the button operation of the remote controller so that children or other persons cannot use it
without permission.
• It is the function to limit the desired temperature range that can be set in the wired remote controller.

1
In the menu screen, press [<, > (left/right)] button to select “lock setting” category, and press [OK] button to
move to the lock setting list screen.

2
In the lock setting list, if you press [∧,∨(up/down)] button, you can turn on/off the corresponding lock function.

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All rights reserved. Only training and service purposes.
Timer entrance and setting method
• In the menu screen, press [<,>(left/right)] button to select the timer category, and press [OK] button to move to the
timer setting list screen.
• In the timer setting list screen, press [∧,∨(up/down)] button to select the timer to set, and press [OK] button to move
to the detail screen.
• After setting the value, when you press [OK] button, the timer is activated.
• After setting the value, if you press [Back] button, the changed value will not be applied.

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All rights reserved. Only training and service purposes.
Simple Timer
You can easily set the timer in the range of 1~7 hours in the units of 1 hour.

If the product operation is On, the easy timer turns off the operation after the corresponding time.
If the product operation is Off, the easy timer turns on the operation after the corresponding time.
If the easy timer operation is turned On/Off before the timer operation, the set timer will be cleared.

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Turn-On Reservation
The product is automatically turned On at the set timer time.

It provides 2 Time formats, 12Hours(AM/PM) or 24Hours reference.

Even if the Turn-on Reseravation operation is turned On/Off after the setting and before the timer operation, the
set timer is not cleared.

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All rights reserved. Only training and service purposes.
Turn-Off Reservation
The product is automatically turned Off at the set timer time.

It provides 2 Time formats, 12Hours(AM/PM) or 24Hours reference.

Even if the Turn-off Reservation operation is turned On/Off after the setting and before the timer operation, the set
timer is not cleared.

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All rights reserved. Only training and service purposes.
Schedule Setting
Daily Schedule
It is the function that can check the status of the timer (schedule) saved in the remote controller.
• In the schedule list, select the daily schedule status category, and press [OK] button to move to the detail daily
schedule status screen.
• You can use the remote controller’s [<, > (left/right)] button to check the timer information of other dates.
• You can use the remote controller’s [∧,∨ (up/down)] button to check the corresponding date’s other timer information.
• Select the timer information, and press [OK] button to move to the corresponding timer’s edit screen.

Schedules & Edit

It is the function that can check the status of the timer (schedule) saved in the remote controller.
• In the schedule list, select the daily schedule status category, and press [OK] button to move to the daily schedule
status detail screen.
• You can use the remote controller’s [<, > (left/right)] button to check other date’s timer information.
• You can edit the saved schedule’s timer information.
- Select the schedule to edit using [∧,∨(up/down)] button, and press [OK] button to move to the edit screen.
• Select the timer information, and press [OK] button to move to the corresponding timer’s edit screen.

Schedules & Edit – Add schedule

Description of each stage in Add schedule
In ‘Stage 1’, it sets the period to perform the timer.
In ‘Stage 2’, it sets the day of week to perform the timer.
- You can select ‘Everyday / Weekend / Weekdays / Individual selection’.
In ‘Stage 3’, it sets the start time for the timer.
In ‘Stage 4’, it sets the timer operation information.
- If ‘Stop’ is selected, you cannot set the mode / temperature / fan speed.
When stages 1~4 are completed, along with the message of ‘schedule is added’, it moves to View and edit schedule
screen.

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All rights reserved. Only training and service purposes.
Exception day
It is the function to automatically stop the operation on the set timer day.
• In the schedule list, select the exception day category, and press [OK] button to move to the Exception day designation
detail screen.
• In the exception day, you can check, and add/change/delete the exception day information saved in the remote
controller.
- To add an exception day, in the Exception day registration detail screen, designate year/month/day, and press [OK]
button to save the Exception day.
- Select the Exception day to edit using [∧ ,∨ (up/down)] button, and press [OK] button to move to the edit screen.
- In the exception day edit screen, you can check, delete/change the corresponding exception day’s setting contents.
- When you change the exception day information, you need to save it after the change.

DHW Tank Heating & DHW Tank Heater Operation

This function is schedule programming about DHW tank heating and DHW tank heater operation.
Two schedule programming for DHW tank heating and another Two schedule programming for DHW tank heater
operation are possible. Scheduled programming will be operated everyday.

Low noise mode operation

If necessary, enable or disable of silent mode can be programmed according to user’s specific time.

Screed drying
• If necessary, enable or disable of screed drying can be programmed according to user’s setting.
• While the screed drying mode is operating, “Dry” is displayed.

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All rights reserved. Only training and service purposes.
3. System Set-up
As is designed to satisfy various installation environment, it is important to set up system correctly. If
not configured correctly, improper operation or degrade of performance can be expected.

3.1 DIP Switch Setting

CAUTION
Turn off electric power supply before setting DIP switch
• Whenever adjusting DIP switch, turn off electric power supply to avoid electric shock.

General Information

SW1
1 2 3 4

OFF

SW2
1 2 3 4 5 6 7 8

OFF

SW3
1 2 3 4

OFF

OFF is selected ON is selected

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All rights reserved. Only training and service purposes.
DIP switch information
• If you set DIP switch when power is on, the changed setting will not be applied immediately.
The changed setting will be enabled only when Power is reset or by pressing Reset button.

Option Switch 2

Description Setting Default

1 As Master
Group control
1
1 As Slave

Heat pump
is installed
2 3 (Heating(Cooling) circuit only)

Heat pump
+ DHW tank
Accessory installation
2 3 is installed
information 2
Heat pump 3
+ DHW tank
+ Solar thermal system
2 3
is installed

4 Heating Only
Cycle 4
4 Heating & Cooling

Backup Heater is not used

6 7

Selecting Backup 1Ø model : Half capacity is used 6

Heater capacity 3Ø model : 1/3 capacity is used
6 7 7

Full capacity is used

6 7

8 Thermostat is NOT installed

Thermostat installation
information 8
8 Thermostat is installed

- 32 - Copyright © 2018 - 2020 LG Electronics Inc.

$V0DVWHU
02'%86
$V6ODYH

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02'%86)XQFWLRQ
1RWXVH

Option Switch 3
'HVFULSWLRQ 6HWWLQJ 'HIDXOW

'HVFULSWLRQ 6HWWLQJ 'HIDXOW

5HPRWHVHQVRULVQRWLQVWDOOHG
5HPRWH$LU6HQVRU
5HPRWHVHQVRULVLQVWDOOHG

$QWLIUHH]LQJVROXWLRQQRWXVLQJPRGH
$QWLIUHH]LQJIXQFWLRQ
$QWLIUHH]LQJVROXWLRQXVLQJPRGH

Outdoor PCB
UN4 Chassis
'HVFULSWLRQ 6HWWLQJ 'HIDXOW

OFF is selected ON is selected

SW1
1 2 3 4

OFF

UN3 Chassis

SW2
1 2 3 4 5 6 7 8 9 10

OFF

Dip switch Information

Description Setting Default
OFF Always Mode
: Maintain Low noise mode for target temperature
Low Noise Mode 2
ON Partial Mode
: Escape Low noise mode for target temperature OFF
OFF Max Mode
Peak Control 3 Peak Control : To limit maximum current
ON (Power saving)
• Only Dip-switch no.2 and no.3 has a function. Others have no function.
• When setting the Partial Mode, Mode can be exited to secure capacity after operating for a certain time.

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All rights reserved. Only training and service purposes.
Emergency operation
• Definition of terms
- Trouble : a problem which can stop system operation, and can be resumed temporally under limited operation
without certificated professional's assist.
- Error : problem which can stop system operation, and can be resumed only after certificated professional's
check.
- Emergency mode : temporary heating operation while system met trouble.

• Objective of introducing 'trouble'

- Not like airconditioning unit, Air-to-Water heat pump is generally operating in whole winter season without any
system stopping.
- If system found some problem, which is not critical to system operating for yielding heating energy, the system
can temporarily continue in emergency mode operation with end user's decision.

• Classified trouble
- Trouble is classified two levels according to the seriousness of the problem : Slight Trouble and heavy trouble
- Slight trouble : Sensor trouble.
- Heavy trouble : Compressor cycle trouble.
- Option trouble : a problem is found for option operation such as water tank heating. In this trouble, the
troubled option is assumed as if it is not installed at the system.

• When the AWHP has any trouble,

(1) If there is not a function to judge possibility of operation : Once an error occurs mainly in outdoor unit, AWHP
stops. On the other hand, Remocon allows the product to activate On/ Off operation.(On : emergency
operation)
- Slight / Heavy trouble : Heating Operable only
- Critical trouble : Full stop
- Treatment priority : Critical>Heavy>Slight
(2) If there is a function to judge possibility of operation : Depending on the status of slight / heavy / critical
trouble, pop-up phrase is guided separately on display.
- Slight trouble : Heating/Cooling Operable
- Heavy trouble : Heating Operable only
- Critical trouble : Service center request
AWHP operates when user pressed OK button on pop-up window.

• Duplicated trouble : Option trouble with slight or heavy trouble

If option trouble is occurred with slight (or heavy) trouble at the same time, the system puts higher priority to
slight (or heavy) trouble and operates as if slight (or heavy) trouble is occurred.
Therefore, sometimes DHW heating can be impossible in emergency operation mode. When DHW is not
warming up while emergency operation, please check whether the DHW sensor and related wiring are
connected well or not.

• Emergency operation is not automatically restarted after main electricity power is reset.
In normal condition, the unit operating information is restored and automatically restarted after main electricity
power is reset.
But in emergency operation, automatic re-start is prohibited to protect the unit.
Therefore, user must restart the unit after power reset when emergency operation has been running.

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All rights reserved. Only training and service purposes.
3.2 Service setting
How to enter service setting
To enter the menu displayed at the bottom, you need to enter the service setting menu as follows.
• In the menu screen, press [<,>(left/right)] button to select the setting category, and press [OK] button to move to
the setting list.
• In the setting list, select the service setting category, and press [OK] button to move to the service setting list.

Service setting
• You can set the product service functions.
• Some functions may not be displayed/operated in some product types.

Menu Description
Check and input the service center phone number that you can call
Service contact
when there is service issue.
Model information view the Indoor / outdoor product group and capacity information
RMC Version Information Check the remote controller model name and software version.
Open Source License View the remote controller’s open source license.

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All rights reserved. Only training and service purposes.
Service Contact
Check and input the service center phone number that you can call when there is service issue.
• In the service setting list, select the service contact point and press [OK] button to move to the detail screen.
• While “edit” button is selected, press [OK] button to move to the edit screen, change it, and press [OK] button to
change the service contact point.

- 36 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Model Information
Check the indoor/outdoor product group and capacity information to which the remote controller is connected.
• In the service setting list, select the indoor/outdoor model information category, and press [OK] button to move to
the detail screen.
• Indoor unit capacity
- 1kWh = 1kBtu * 0.29307
kWh is the result calculated based on Btu, There may be a small difference between calculated and actual
capacity.
Ex) If the indoor unit capacity is 18kBtu, it is displayed as 5kWh.

- 37 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
RMC Version lnformation
View the remote controller software version.
• In the service setting list, select the RMC version information and press [OK] button to move to the detail screen

- 38 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Open Source License
View the remote controller’s open source license.
• In the service setting list, select the open source license category, and press [OK] button to move to the detail
screen.

- 39 - Copyright © 2018 - 2020 LG Electronics Inc.

CAUTION
Installer setting mode is to set the detail function of the remote controller.
If the installer setting mode is not set correctly, it could cause problems to the unit, user injury or property
damage. This must be set by an certificated installer, and any installation or change that is carried out by a non-
certificated person should be responsible for the results. In this case, free service cannot be provided.
h Installer setting password
Main screen → menu → setting → service → RMC version information → SW Version
Example) SW version : 1.00.1 a
In the above case, the password is 1001.
h Remote controler should be hanged botton of control box in service

1
In the menu screen, press [< ,>(left/right)] button to select the setting category, and press [∧ (up)] button for 3
seconds to enter the password input screen for the installer setting.

2
Input the password and press [OK] button to move to the installer setting list.

- 40 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Installer setting
• You can set the product user functions.
• Some functions may not be displayed/operated in some product types.

Test Description
3 Minutes Delay Factory use only
Selection for setting temperature as air temperature or leaving water tempera-
Select Temperature Sensor
ture or air+leaving water temperature
Dry contact function is the function that can be used only when the dry contact
Dry Contact Mode setting
devices is separately purchased and installed.
Central Control address When connecting the central control, set the central control address of the unit.
Pump Test run Water pump test run
Air cooling set temp. setting Adjusting range of 'Setting Air Temperature' in cooling mode
Water cooling set temp. setting Adjusting range of 'Setting Leaving Water Temperature' in cooling mode
Air heating set temp. setting Adjusting range of 'Setting Air Temperature' in heating mode
Water heating set temp. setting Adjusting range of 'Setting Leaving Water Temperature' in heating mode
DHW Set Temp.setting Setting DHW set temperature
This function controls floor heating to a specific temperature for a certain period
Screed drying setting
of time to cure floor cement.
Setting outdoor air temperature where half capacity of Back up heater starts
Heater on temperature
operation.
Determine the leaving water temperature which blocks the flow into underfloor
Water supply off temp. during
coil in cooling mode. This function is used for preventing condensation on the
cooling setting
floor in cooling mode
Tank disinfection setting 1 Setting start/maintain time for disinfection
Tank disinfection setting 2 Setting disinfection temperature
Setting minimum and maximum temperature using heat pump cycle for DHW
Tank setting 1
heating
Setting temperature hysteresis and heating priority (DHW heating or floor heat-
Tank setting 2
ing)
Heater priority Determine usage of back up heater and booster heater on and off
Determine follow time duration : operation time of domestic hot water tank
DHW time setting heating, stop time of domestic hot water tank heating, and delay time of DHW
tank heater operating
Change setting value for hot water tank heater operation such as hot water
Use Heating Tank Heater
tank heater use / unused and heater delay time
TH on/off Variable, heating air set-
Heating air temperature TH On / Off Type setting
ting
TH on/off Variable, heating Water
Heating Water Outlet Temperature TH On / Off Type
setting

- 41 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Test Description
TH on/off Variable, coolting air
Cooling air temperature TH On / Off Type setting
setting
TH on/off Variable, cooling Water
Cooling Water Outlet Temperature TH On / Off Type
setting
At the water control in heating mode, the control reference water temperature
Heating temp. setting
position setting
At the water control in cooling mode, the control reference water temperature
Cooling temp. setting
position setting
Set water pump on/off interval option during thermo off condition in heating
Pump setting in heating
mode
Set water pump on/off interval option during thermo off condition in cooling
Pump setting in cooling
mode
Water pump off After 20 consecutive hours, disable / enable the logic that dri-
Forced operation
ves the water pump by itself
It is the function to set whether to install (use) Dry Contact. (It is not a function
CN_CC setting for Dry Contact installation, but it is a function to set the usage of the unit’s
CN_CC port.)
Pump Capacity Function to change Water Pump Capacity
This function is to control the product according to the energy state.
Energy state ESS USE TYPE can be selected and product operation can be changed
according to energy state.
Seasonal auto temp setting Set the operating temperature in Seasonal Auto mode
It is function to set the address of the Modbus device that is externally linked to
Modbus Address
the product. Modbus address setting function is available from indoor unit.
Function to set external input and output control according to DI / DO set by
CN_EXT customer using dry contact port of indoor unit. Determine the use of the contact
port (CN_EXT) mounted on the indoor unit PCB
The function is to apply an offset to the freezing temperature of the freeze pro-
Anti-freezing Temperature
tection logic when using antifreeze mode.
This function is to use 2nd circuit function. Set enable/disable 2nd circuit func-
Add Zone
tion and valve closing time and hysteresis
Use External Pump Set up to control an external water pump
3rd Party Boiler Configuration to control 3rd party boiler
When installing the meter interface to measure energy / calorie in the product,
Meter Interface
set unit spec for each port
Set to reach the optimum flow rate by circulating the heating water with the
Pump Prerun/Overrun water pump before heat exchange. After the operation stop, additional water
pump is activated to circulate the heating water.
Data logging setting Display error history of connected unit
It is the function to initialize (0000) the password when you forgot the password
Password Initialization setting
set in the remote controller.

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• Select temperature sensor

In case an installer set the water in this menu, it is possible to select whether a leaving water temperature or
entering water temperature in the heating temperature menu.

• Dry Contact Mode

This function allows the dry contact operate under auto run mode or manual mode with remote controller.

- 43 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Temperature range setting
• Air cooling set temp.
Determine cooling setting temperature range when air temperature is selected as setting temperature.

It is possible to control the unit based on room air temperature by using either remote air temperature
sensor or wired remote controller (RS3).
• Remote room air sensor is an accessory (PQRSTA0) and sold separately.
• DIP switch setting should be set properly in order to control the unit based on room air temperature.

• Water cooling set temp

Determine cooling setting temperature range when water temperature is selected as setting temperature.

Water condensation on the floor

• While cooling operation, it is very important to keep leaving water temperature higher than 16 °C. Otherwise,
dew condensation can be occurred on the floor.
• If floor is in humid environment, do not set leaving water temperature below 18 °C.

Water condensation on the radiator

• While cooling operation, cold water may not flow to the radiator. If cold water enters to the radiator, dew
generation on the surface of the radiator can be occurred.

• Air heating set temp.

Determine heating setting temperature range when air temperature is selected as setting temperature.

CAUTION
It is possible to control the unit based on room air temperature by using either remote air temperature
sensor or wired remote controller (RS3).
• Remote room air sensor is an accessory (PQRSTA0) and sold separately.
• DIP switch setting should be set properly in order to control the unit based on room air temperature.

• Water heating set temp

Determine cooling setting temperature range when water temperature is selected as setting temperature.
• DHW set temp.
Determine heating setting temperature range of water tank leaving water.

Only available when DHW tank feature is installed.

• DHW tank and DHW tank kit should be installed.
• DIP switch No. 2 and 3 should be set properly.

• Screed drying mode

After installing water pipes for under floor heating, user can select screed drying mode for curing the cement.

- 44 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
• Tank disinfection setting 1, 2
Disinfection operation is special DHW tank operation mode to kill and to prevent growth of legionella inside the
tank.
- Disinfection active : Selecting enable or disable of disinfection operation.
- Start date : Determining the date when the disinfection mode is running.
- Start time : Determining the time when the disinfection mode is running.
- Max temp. : Target temperature of disinfection mode.
- Duration time : Duration of disinfection mode.

Water temperature Temperature profile

(Inside DHW tank) of Disinfection operation

Max temp

Duration time

Start time Time

Value of tank disinfection setting

• If Disinfection active is set as ’ Not use’, that is ‘disable disinfection mode’, Start date and Start time is not
used.
• When Disinfection active is set as ’Use’, that is ‘enable disinfection mode’, Start date is displayed at the
position of Disinfection active and Start time is displayed at the position of Start date.

DHW heating should be enable.

• If DHW heating is disable, the disinfection mode will not be operated although Disinfection active is set as
‘Use’.
• To use disinfection mode, DHW heating should be enable. (by button input or scheduler programming)

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All rights reserved. Only training and service purposes.
• Tank setting 1, 2
Descriptions for each parameters are as following.
- Min temp. : temperature gap from Max outdoor temp.
- Max outdoor temp. : maximum temperature generated by AWHP compressor cycle.
- Example : If Min temp. is set as ‘5’ and Max outdoor temp. is set as ’48’, then Session A (see the graph) will be
started when the water tank temperature is below 45 °C…. If temperature is above 43 °C…, then Session B will
be started.

- Hysteresis : temperature gap from target DHW temperature. This value is required to prevent frequent On and
Off of booster heater
- Heating priority : Determining heating demand priority between DHW tank heating and under floor heating.
- Example : If user’s target temperature is set as ’70’ and Hysteresis is set as ‘3’, then the booster heater will be
turned off when the water temperature is above 73 °C. The booster heater will be turned on when the water
temperature is below 70 °C.
- Example : If Heating priority is set as ‘DHW’, that means heating priority is on DHW heating, DHW is heated by
AWHP compressor cycle and booster heater. In this case the under floor can not be heated while DHW heating.
On the other hand, if the Heating priority is set as ‘Floor heating’, that means heating priority is on under floor
heating, DHW tank is ONLY heated by booster heater. In this case the under floor heating is not stopped while
DHW is heated.

Water temperature
(Inside DHW tank)

Booster heater
temperature
Target DHW temperature Hysteresis
(set by user)

Max outdoor temp.

Min temp.

Starting temperature
of DHW heating

Session A Session C
Session B Session D

Time
Session A : Heating by AWHP compressor cycle and booster heater
Session B : Heating by booster heater
Session C : No heating (Booster heater is Off)
Session D : Heating by booster heater

DHW heating does not operate when it is disabled.

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Temperature control parameter setting and etc
• Heater on temperature
Using Half capacity of back up heater: when DIP Switch No. 6 and 7 is set as ‘OFF-ON’ :
- Example : If Heater on temperature is set as ‘-1’ and DIP switch No 6. and 7 is set as ‘OFF-ON’, then half
capacity of back up heaterwill start operation when outdoor air temperature is below -1 °C and current leaving
water temperature or room air temperature is much belower than target leaving water temperature or target room
air temperature.

Using Full capacity of back up heater: when DIP Switch No. 6 and 7 is set as ‘OFF-OFF’ :
- Example : If Heater on temperature is set as '-1' and DIP switch No 6. and 7 is set as 'OFF-OFF', then full
capacity of back up heaterwill start operation when outdoor air temperature is below -1 °C and current leaving
water temperature or room air temperature is much belower than target leaving water temperature or target room
air temperature.

• Water supply off temp. during cooling

Determine the leaving water temperature which blocks the flow into underfloor coil in cooling mode. This function
is used for preventing condensation on the floor in cooling mode.
- Stop temp. : heat pump cycle cut off temperature. Stop temp. is valid when FCU is not installed.
- FCU : determines if FCU is installed or not.
- Example : If FCU is set as ’Use’, Stop temp. setting is disabled. and However, if actually FCU is NOT installed in
the water loop, the unit operates continuously in cooling mode until water temperature meets desired
temperature. In this case, a condensed water may form on the floor caused by cold water in the underfloor coil.
- Example : If Stop temp. is set as ‘20’ and FCU is set as ’Not use’ and actually FCU is installed in the water loop,
then the Stop temp. is used and the unit stops operation in cooling mode when the leaving water temperature is
below 20 °C. As a result, the unit may not offer enough cooling since the cold water with desired temperature
doesn’t flow into the FCU.

FCU Installation
• If FCU is used, related 2way valve should be installed and connected to the Main PCB assembly 1.
• If FCU is set as ‘Use’ whereas FCU or 2way valve is NOT installed, the unit can do abnormal operation.

• TH on/off Variable, Heating Air

It is a function to adjust the heating air temperature Thermal On / Off temperature according to the field
environment in order to offer optimized heating operation.

• TH on/off Variable, Heating Water

It is a function to adjust the heating water temperature Thermal On / Off temperature according to the field
environment in order to offer optimized heating operation.

• TH on/off Variable, cooling air setting

It is a function to adjust the cooling air temperature Thermal On / Off temperature according to the field
environment in order to offer optimized heating operation.

• TH on/off Variable, cooling water setting

It is a function to adjust the cooling water temperature Thermal On / Off temperature according to the field
environment in order to offer optimized heating operation.

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• Pump setting in heating
Installer setting function to set water pump on/off interval option during thermo off condition in heating mode

• Pump setting. In cooling

Installer setting function to set water pump on/off interval option during thermo off condition in heating mode

• Forced operation
Water pump off After 20 consecutive hours, disable / enable the logic that drives the water pump by itself

• CN_CC setting
It is the function to set the usage of the indoor unit’s CN_CC port.

• Pump capacity
It is a function to enable installer to control pump PWM of BLDC pump application model.

• Energy state
This function is to control the product according to the energy state. When the charged state of ESS is transmitted,
it changes the target temperature of heating, cooling and DHW by setting value according to energy state

• Seasonal auto temp

It is the function to set the operation reference value in Seasonal Auto mode.
- Setting range: Celsius
- This function is to check the operation and error history.
* If heating mode is selected, heating & cooling or cooling can not be selected.
- Depending on the air / outflow control selection value, the water / air related setting value is displayed on the
screen

• Data logging
It is the function to set the operation reference value in Seasonal Auto mode.

• Password initialization
It is the function to initialize (0000) when you forgot the password set in the remote controller.
When you press “initialization” button, a popup screen appears, and when you press “check” button, password
initialization starts, and the user password is changed to 0000.

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• Heater priority
- Heater priority : Determine the usage of back up heater and booster heater.
- Example : If Heater priority is set as ‘Main+Boost heater ON’, then back up heater and booster heater are on and
off according to control logic. If Heater priority is set as ‘Boost heater only ON’, then back up heater is never
turned on and only booster heater is on and off according to control logic.

• DHW time setting

Determine following time duration : operation time of DHW tank heating, stop time of DHW tank heating, and delay
time of DHW tank heater operating.
- Active time : This time duration defines how long time DHW tank heating can be continued.
- Stop time : This time duration defines how long time DHW tank heating can be stopped. It is also regarded as
time gap between DHW tank heating cycle.
- Boost heater delay time : This time duration defines how long time DHW tank heater will not be turned on in
DHW heating operation.
- Example of timing chart :

Thermo off Thermo on

1
DHW tank
heating is enabled 0
1
Booster heater
is enabled 0
S A S S

DHW tank heating 1

By heat pump cycle 0

1 B B
Booster heater
operation 0

Time
❈ 1=active / 0=not active
❈ A = Active time
❈ S = Stop time
❈ B = Boost heater delay time

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• Modbus Address
It is function to set the address of the Modbus device that is externally linked to the product.

• CN_EXT
It is a function to control external input and output according to DI type set by customer using CN-EXT Port.

• Add Zone
Function to set whether or not to use a installed 2nd circuit function using mixing kit.

• Use External Pump

This function can be set to control the external water pump.

• 3rd Party Boiler

This function is to configure the 3rd party boiler to be controlled.

• Meter interface
It is the function that can check the status of energy and power on screen. It collects and calculates power or
calorie data to create data for energy monitoring and energy warning alarm pop-ups.

• Pump Prerun/Overrun
Pump Prerun operates to ensure sufficient flow before the compressor is operated. This is a function that allows
heat exchange to work smoothly.

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3. Test Run
1. Check before Test Run
Check to see whether there is any refrigerant leakage, and check whether the power or transmission
1 cable is connected properly.

Confirm that 500 V megger shows 2.0 MΩ or more between power supply terminal block and
ground. Do not operate in the case of 2.0 MΩ or less.

NOTE: Never carry out mega ohm check over terminal control board.
Otherwise the control board may break.
2
Immediately after mounting the unit or after leaving it turned off for an extended length of
time, the resistance of the insulation between the power supply terminal board and the
ground may decrease to approx. 2.0 MΩ as a result of refrigerant accumulation in the
internal compressor.

If the insulation resistance is less than 2.0 MΩ, turn on the main power supply.

2. Test Run Flow chart

START

Operate the unit in heating mode. No Check whether the power cable and
Does Test operation start? communication cable are completely connected
Yes
Is hot water discharged for No
more than 3 minutes? * Check the load (In/Out Temp.)
* Check pipe length and amount of
Yes refrigerant
Is there any temperature No * Check for abnormal sound in
difference between intake and outdoor unit (comp.,Fan, others )
discharged water? * Refer to Troubleshooting Guide
Yes

Normal

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4. How to drain remaining water in the product
! CAUTION
If the product is not used for a long period of time with remaining water, there is a risk of freezing in winter.

Step1 Step1. To drain most of the water out of the product, remove
the water pipes from the inlet/outlet valve(①,②). After
draining, reconnect them.

① Outlet Valve
② Inlet Valve

Step2 Step2. To drain the rest of the water out of the product, open
the cock(③) of the drain valve(④) counterclockwise.
After draining, lock it in the opposite direction to the
end.

③ Cock

④ Drain Valve

- To use the product again, you have to refill water in it. Refer to ‘Water Charging’ of ‘Installaion’ part in installation
manual.

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All rights reserved. Only training and service purposes.
1. Normal operation
Basic principle is to control the rpm of the motor by changing the working frequency of the compressor.
Three phase voltage is supplied to the motor and the time for which the voltage will supplied is controlled by IPM
(intelligent power module).
Switching speed of IPM defines the variable frequency input to the motor.

Actuator Cooling operation Heating operation Stop state

Compressor Fuzzy control Fuzzy control Stop
Fan Fuzzy control Fuzzy control Stop
Super heating
EEV Discharge Temp. Control Min. Pulse
fuzzy control

2. Compressor control
Fuzzy control : Maintain evaporating temperature (Te) to be constant on cooling mode and constant condensing
temperature (Tc) on heating mode by fuzzy control to ensure the stable system performance.
System capacity

Linear control

Cooling and heating load

Inverter linear control as cooling and heating load increasing

3. EEV( Electronic Expansion Valve) control

EEV operates with fuzzy control rules to keep The degree of superheat (2~3℃) or the target temperature of discharge pipe.
＊Cooling mode
The degree of superheat = Tsuction – Tevaporator
Tsuction : temperature at suction pipe sensor(℃)
Tevaporator : evaporation temperature (℃)

＊Heating mode
the target temperature of discharge pipe = T condenser + α
T condenser : condenser temperature (℃)

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1. Replacement Procedure for Compressor
1. Remove the sound proof covering the faulty
compressor, and disconnect the power
2. Disconnect the brazing sections of suction pipe and
discharge pipe by using brazing torch after the
refrigerant has been pumped out or collected
completely.
3. Remove three nuts at cushion rubber section to
take out the faulty compressor outside the unit.
<Figure 1>
4. Install the new compressor in the unit. (Be sure to
insert the cushion rubbers before tightening the
fixing nut of compressor.)
< Figure 1 >
5. Remove the rubber caps put on the suction and
discharge pipe of the new compressor to release
the sealing nitrogen gas.
6. Braze the suction and discharge pipe with brazing
torch to the compressor.
7. Conduct air tight test to check the piping system is
free from leakage.
8. Connect power cable to the terminal board of
compressor and cover the compressor with sound
proof. <Figure 2>
9. Conduct vacuum.
10. After completion of vacuum, open the service
valves. If recovery unit is used, charge refrigerant.

When inserting the sound proof, be

sure to insert counter-clockwise.

< Figure 2 >

Discharge pipe

Suction pipe

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2. Replacement Procedure for INV PCB
1. Disassemble panel assembly by unscrewing screws. (Figure 1.)
2. Replace PCB assembly. (Figure 2.)
When assemble PCB assembly with control case, make sure that PCB case is inserted surely in the slit of control case.
3. Assemble panel assembly and main PCB.

UN4 (5, 7, 9 kW)

< Figure 1. > < Figure 2. >

UN3 (9, 12, 14, 16 kW)

< Figure 1. > < Figure 2. >

CAUTION
Be sure that PCB assembly is firmly assembled with control case.
Confirm that there is no gap between PCB case and control case.
If any gap is present, it will cause product malfunction.

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3. Caution for Assembling Outdoor Panels after Test Run
When assemble the unit panels after replacement, make sure
that screws of top panel are assembled as shown figure
below.
If screws are not assembled, it allows rain come into control
box causing defect of unit.

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1. Checking Key Components of Unit..................................................61

1.1 Flow Switch ...............................................................................................61
1.2 Water Pump ...............................................................................................62
1.3 Back up heater ..........................................................................................63
1.4 Remote Controller ....................................................................................64
1.5 Compressor...............................................................................................65
1.6 Fan Motor ..................................................................................................66

2. Self-Diagnosis Feature......................................................................67
2.1 Concept of ‘Classified Trouble’ ...............................................................67
2.2 Error Indicator...........................................................................................68
2.3 Error Code List..........................................................................................70

3. Trouble shooting Guide ...............................................................................72

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System stopped
while operation

Water is not enough

Pressure gauge NO or there can be
indicates 1.5~2.0 bar water leakage inside
YES
water circuit.

(*) END
Water pump NO Control Panel NO
(it is normal
still running Shows ‘CH14’
condition)
YES YES

The flow switch is The water pump

electrically open. is in trouble.

B C

* : How to identify? - Touch the terminal box (black plastic box at the water pump) of water pump and feel if the
water pump is vibrating. If no vibration, the water pump is not operating. Also, you can see ‘Water Pump
Operating’ at control panel.

• Check if water inside water circuit is fully charged. Pressure gauge at the unit should indicate
A
1.5~2.0 bar.
• Also, as the hand of the pressure gauge is not react so fast according to water charging, check the
pressure gauge again.
• Otherwise, there can be water leakage inside water circuit. Examine if water circuit is completely sealed.

• Although water is well flowing, the flow switch can not detect water flow. It is due to electrically
B open of flow switch or the contact of flow switch is mechanically broken.
• Contact official After Service Center and replace the flow switch.

• Read ‘Checking Key Components of Unit – Water Pump’ carefully to get more detail information.
• Contact official After Service Center and replace the water pump.
C
• Also, check the water quality if there are particles that can yield locking at the shaft of the water pump.
• Check the air vent. If there is air in the unit, it can display “CH14”. Please remove the air by using the
air vent.

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Water pump always *Water pump runs Water pump always

NO NO
running while system and stops while stop while system
operation compressor start-up operation
YES YES YES

END Water pump does

Heating NO
(it is normal not working
Operation condition)
YES

A
DIP Switch No.5 NO
is set to OFF ?
YES

Water pump
control by
unit PCB
is not correct

* : It is normal condition that water pump runs or stops during system operation (including compressor start-up)
due to specific control logic.

• Water pump does not operate because of mechanical defects of water pump or wrong wiring at the
water pump.
• To correct mechanical defects, contact official After Service Center and replace the water pump.
A
• To correct wrong wiring, check if wires ‘CN_MOTOR1’ connector on the unit PCB and water pump
terminal box (black plastic box at the water pump) are connected firmly. Also, check wires are elec-
trically connected by measuring resistance of each wires (if electrically connected exactly, resis-
tance should be 0 ohm).

• Unit PCB can not make control signal or wrong wiring at the water pump.

• To correct unit PCB’s making control signal, first check the signal level. Use electric voltage meter
B and measure voltage at ‘CN_MOTOR1’ connector on the unit PCB. If measured value is not
220-240 V~ while ‘Water Pump Operating’ is displayed at control panel, the unit PCB is in trouble.
In this case, contact official After Service Center and replace the unit PCB.
• To correct wrong wiring, please refer Ⓐ.

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1.3 Back up heater
*1 : When back up heater is working, ‘back up heater Operating’ is
Start displayed at control panel
*2 : For single-phase model : Measure electric voltage at port 3 (Live) and port 4
*1 (Neutral) of Terminal Block 3 with voltage meter. The measured value should be
Back up heater is NO 220-240 V~ . To identify the location of Terminal Block 3, please refer circuit
working diagram of unit at ‘Installation Manual’ or backside of front cover of the unit.
*2 : For three-phase model : Measure electric voltage at two port of
YES 3 (R), 4 (S), and 5 (T) of Terminal Block 3 with voltage meter. The
measured value should be 220-240 V~ or 380-415 V~ . To identify the
More than 5 minutes NO Back up heater location of Terminal Block 3, please refer circuit diagram of unit at
elapsed since back up working time A ‘Installation Manual’ or backside of front cover of the unit.
heater working is not enough *3 : For single-phase model : Find cover of thermodisk which is located
beside air vent. Air vent is on the top of the back up heater tank. Uncover
YES the cover by unscrewing bolts. Find two copper leads located both left and
*2 right side of the thermodisk core. Check resistance of both leads. The
External electric NO Electric power measured resistance should be 0 ohm. After then, check if voltage is
B
power supply OK? is not supplied transmitted to the thermodisk correctly. Measure electric voltage between
one of the lead (Live) of the thermodisk and port 3 (Neutral) of ELB (A).
YES
The measured value should be 220-240 V~ .
*3
NO
Thermodisk is *3 : For three-phase model : Find cover of thermodisk which is located
Thermodisk
not correctly C side of back up heater tank.Uncover the cover by unscrewing bolts. Find
OK? two copper leads located both left and right side of two thermodisk core.
working
YES Check resistance of both leads of each thermodisks. The measured
resistance should be 0 ohm.
*4 NO ELB (or MCCB) cuts off
Power or ELB While uncovering the cover of the thermodisk, be careful
ELB or MCCB OK? D
(or MCCB) trouble for electric shock.
YES *4 : For single-phase model : Resistance between port 1 and port 2 should
Relay be 0 ohm. Also, port 3 and port 4 should be 0 ohm, too. Finally, measure
*5 electric voltage at port 2 (Live) and port 4 (Neutral) with voltage meter. The
Relay Contactor NO contactor
OK? is not working
E measured value should be 220-240 V~ .
correctly
*4 : For three-phase model : Resistance between port 1-to-port 2, port 3-to-port
YES 4, and port 5-to-port 6 of MCCB (A) should be 0 ohm. Port number and location
of MCCB (A) can be found circuit diagram of the unit(back side of front cover).
Back up heater
*5 : For single-phase model : At Relay Contactor (A), measure electric
voltage at port 2 (Live) and port 6 (Neutral) with voltage meter. The
is not normal
measured value should be 220-240 V~ . Also, at Relay Contactor (B),
measure electric voltage at port 2 (Live) and port 6 (Neutral) with voltage
meter. The measured value should be 220-240 V~ .
*5 : For three-phase model : At Magnet Contact (C) or Magnet Contact (B),
F resistance between port L1-to-port T1, port L2-to-port T2, and port L3-to-
port T3 should be 0 ohm.
A • Wait for 5 minutes to heat water inside back up heater tank. If capacity of back up heater is 6kW, at least 2 centigrade will be increased.
• For single-phase model : Check if external electricity power supply is breakout. If not, check wiring between external electricity power
supply and port 3 and port 4 of Terminal Block 3. You can identify the location of Terminal Block 3 at the circuit diagram of unit.
B
• For three-phase model : Check if external electricity power supply is breakout. If not, check wiring between external electricity power
supply and port 3, port 4, and port 5 of Terminal Block 3. You can identify the location of Terminal Block 3 at the circuit diagram of unit.
• Thermodisk is mechanically defected. In this case, contact official After Service Center and replace the thermodisk.
C • Check the insulation resistance of back up heater.
• If the insulation resistance has improper, remove the cause of the problem and then reset the ELB (or MCCB).
D
• Replace the ELB (or MCCB) when the insulation resistance is suitable.

E • Relay contactor is is mechanically defected. In this case, contact official After Service Center and replace the relay contactor.
• Heating coil of back up heater can be damaged or wiring inside the back up heater is problem. Before replacing the back up heater, in
this case, contact official After Service Center and do diagnosis about back up heater and related parts including the capacity of
F external electric power source. If the reason of malfunction is clearly proved as the defect of the back up heater itself, then replace it
with new one.

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1.4 Remote Controller
To solve various troubles while using control panel, please read following FAQ (Frequently Asked Questions).
For your convenience, all questions are classified according to topics.

No Topic Question Answer

1 Power button does System installation is fin- • There can be a problem in wiring between PCB
not bright ished. Also, all wirings and control panel. Open control box and find
including power connection ‘CN_REMO’ connector at the PCB. If the connector
is all right. But when the is empty or nothing is connected, please connect it
power button in front of the with end of wire which is from control panel then
control panel is pushed, it restart the system.
does not bright. • Check if external controller is connected like ther-
mostat. If thermostat is connected to the system
and it is configured exactly, you can see
‘Thermostat’ text at the display of the control panel.
It is normal condition that power button of control
panel does not work when thermostat is installed.

2 Some texts are dis- Although nobody touched • It is normal condition. Basically, two features can be
played automatically control panel, sometimes it operated without user’s decision – one is system
displays specific texts and protective operation, the other is ‘background water
the system operates tank heating operation’, which is heating inside the
automatically. water tank while space heating is not used or the
system is not working. System protective operation
is, as letter says, for the purpose of securing the
system from worse condition. Anti-freezing opera-
tion, for example, is one of the protective operation.
It is essential to start protective operation to prevent
potential malfunction and to keep possible acci-
dents. On the other hand, background water tank
heating operation is not protective operation but to
supply warm water to end-user. The background
water tank heating operation is only started when
the water tank temperature is under the specific
temperature.

3 Water tank heating Setting water tank temper- Following two conditions should be satisfied.
or related features ature is not permitted • Check if ‘Water tank enable/disable’ is correctly
are not permitted although the water tank is displayed or not. To use water tank, end-user must
installed. push On/Off button focused on hot.
• Also, check if DIP switch setting is correct or not.
To identify the DIP switch setting, open the control
box inside the unit. Unless 2nd and 3rd pin of DIP
switch setting is OFF-ON or ON-OFF, the water
tank heating will not be configured.

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1.5 Compressor
Check and ensure in following order when error related with the compressor or error related with power occurs
during operation:

No. Checking Item Symptom Countermeasure

1 Is how long power on during 1) Power on for 12 hours or more • Go to No.2.
operation?
2) Power on for 12 hours or less • Go to No.2 after applying
power for designated time (12
hours).
Does failure appears again 1) The compressor stops andsame • Check IPM may fail.
2
when starting operation? error appears again.

Method to measure insulation 2) If output voltage of the inverter is • Check coil resistor and insula-
resistance stable. tion resistor. If normal, restart
the unit. If same symptom
occurs, replace the compres-
sor.
• Insulation resistor: 2 MΩ or
more
• Coil resistor:
Please refer to Page 68

Method to measure coil

resistance

3) If output voltage of the inverter is • Check the IPM.

unstable or it is 0 V. If the IPM is normal, replace
(When incapable of using a digi- the inverter board.
tal tester) • Check coil resistor and insula-
tion resistor.

[Cautions when measuring voltage and current of inverter power circuit]

Measuring values may be different depending on measuring tools and measuring circuits since voltage, current in
the power supply or output side of the inverter has no same waveform.
Especially, output voltage changes when output voltage of the inverter has a pattern of pulse wave.
In addition, measuring values appear largely different depending on measuring tools.

Note
1) If using a portable tester when checking the output voltage of the inverter is constant (when comparing relative
voltage between lines), always use an analog tester. Especially exercise particular caution if the output frequen-
cy of the inverter is low, when using a movable tester, where change of measured voltage values is large
between other lines, when virtually same values appear actually or where there is danger to determine that fail-
ure of the inverter occurred.
2) You can use rectification voltmeter ( ) if using commercial frequency tester when measuring output values of
the inverter (when measuring absolute values). Accurate measuring values cannot be obtained with a general
portaable tester (For analog and digital mode).

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1.6 Fan Motor
Checking Item Symptom Countermeasure
(1) The fan motor does not 1) When power supply is • Modify connection status in front of or at the rear of
operate. abnormal the breaker, or if the power terminal console is at
Does failure appears frosting condition.
again when starting • Modify the power supply voltage is beyond speci-
operation? fied scope.
2) For wrong wiring • For following wiring.
(2) Vibration of the fan 1. Check connection status.
motor is large.
2. Check contact of the connector.
3. Check that parts are firmly secured by tightening
screws.
4. Check connection of polarity.
5. Check short circuit and grounding.

3) For failure of motor • Measure winding resistance of the motor coils.

4) For failure of circuit board Replace the circuit board in following procedures if
problems occur again when powering on and if there
are no matters equivalent to items as specified in
above 1) through 4).
(Carefully check both connector and grounding
wires when replacing the circuit board.)
1. Replace only fan control boards.
If starting is done, it means that the fan control
board has defect.
2. Replace both fan control board and the main
board.
If starting is done, it means that the main board
has defect.
3. If problems continue to occur even after counter-
measure of No.1 and No.2, it means that both
boards has defect.

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2. Self-Diagnosis Feature
2.1 Concept of ‘Classified Trouble’
• Definition of terms
- Trouble : a problem which can stop system operation, and can be resumed temporarily under limited operation
without certificated professional’s assist.
- Error : a problem which can stop system operation, and can be resumed ONLY after certificated professional’s
check.
- Emergency mode : temporary heating operation while system met Trouble

• Objective of introducing ‘Trouble’

- Not like airconditioning product, Air-to-Water heat pump is generally operating in whole winter season without
any system stopping.
- If system found some problem, which is not critical to system operating for yielding heating energy, the system
can temporarily continue operating in emergency mode with enduser’s decision.

• Classified trouble
- Trouble is classified two levels according to the seriousness of the problem : Slight trouble and heavy trouble
- Slight trouble : In most case, this trouble is concerned with sensor problems. The outdoor unit is operating
under emergency mode operation condition which is configured by DIP switch No. 4 of the Main
PCB Assembly 1.
- Heavy trouble : As the outdoor unit has problem, the emergency mode operation is performed by back up
heater
- Option trouble : a problem is found for option operation such as water tank heating. In this trouble, the troubled
option is assumed as if it is not installed at the system.

• Emergency operation is not automatically restarted after main electricity power is

reset.
- In normal condition, the product operating information is restored and automatically restarted after main electric-
ity power is reset.
- But in emergency operation, automatic re-start is prohibited to protect the product.
- Therefore, user must restart the product after power reset when emergency operation has been running.

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LED01G
(RED)
1s 1s 1s
1 Time 1 Time 1 Time

LED02G
(GREEN)
2s 2s

9 / 12 / 14 / 16kW
Inverter PCB(Outdoor) - 1Ø Inverter PCB(Outdoor) - 3Ø
CN_MAIN CN_HL_PRESS
CN_FLASH CN_MAIN

CN_PRESS
CN_POWER
CN_LGMV

CN_FLASH
CN_LGMV
AC_L

CN_BLDC_FAN2
CN_HL_PRESS
UVW
PEACTOR_IN
CN_BLDC_FAN1 CN_PRESS
AC_N CN_POWER
CN_BLDC_FAN2

UVW PEACTOR_OUT
PEACTOR_OUT

CN_BLDC_FAN1

Main PCB(Indoor) Main PCB(Outdoor Cycle)

CN_CC CN1
CN_INV CEN1
CN_EXCOM
CN_WF
CN_REMO
CN_EXT CN_LEAK_ROOM2
CN_EEV
CN_FLOW1
CN_MIXR
CN_FLOW2
CN_RADIATOR CN_HUMID
CN_MIX_OUT
CN_RELAY1 CN_PIPE_OUT
CN_ROOM
CN_RELAY2
CN_PIPE_IN
CN_B_HEAT_A CN_CP_N CN_CNVSS
CN_TH4
CN_E_HEAT_B
CEN2
CN_W_PUMP_B
CN_TH3 CN_CP_L
CN_MID
CN_E_HEAT_A CN_LGMV
CN_CI_IN
CN_3WAY_C CN_HEATER
CN_SUCTION
CN_3WAY_B CN_DISCHA
CN_4WAY
CN_3WAY_A
CN_AIR

CN_2WAY_A
CN_HEATER2 CN_H_PRESS
CN_COM
CN_W_PUMP_A CN_VI_OUT
CN_MOTOR1
CN_POWER
CN_C_PIPE

CN_POWER SINGLE CN_EEV2

CN_THMO1 CL_SOLAR CN_HL_PRESS CN_EEV_MAIN CN_EEV1

If abnormal voltage is supplied, the protection circuits will turn off the product in order to prevent the component
damage. The product will automatically restart after 3 minutes.

- 68 - Copyright © 2018 - 2020 LG Electronics Inc.

CEN1 CN_VI_OUT
CEN2 CN_VI_IN CN_EEV2
CN_LGMV CN_H_PRESS CN_EEV1
CN_EEV3

CN_POWER

CN_DISCHARGE
CN_SUCTION
CN_BLDC CN_PIPE
CN_AIR
CN_UVW
CN_MID

CN_FLASH

CN_CP_N
CN_CP_L

CN_COM CN_PRESS
CN_4WAY
REACTOR_IN CN_HEATER1

CN_HEATER2

Main PCB(Indoor)

CN1
CN_CC
CN_EXCOM
CN_WF
CN_REMO
CN_EXT CN_LEAK_ROOM2
CN_EEV
CN_FLOW1
CN_MIXR
CN_FLOW2
CN_RADIATOR CN_HUMID
CN_MIX_OUT
CN_RELAY1 CN_PIPE_OUT
CN_ROOM
CN_RELAY2
CN_PIPE_IN
CN_B_HEAT_A
CN_TH4
CN_E_HEAT_B
CN_TH3
CN_W_PUMP_B
CN_E_HEAT_A
CN_3WAY_C

CN_3WAY_B

CN_3WAY_A

CN_2WAY_A CN_COM
CN_W_PUMP_A
CN_MOTOR1

CN_POWER

CN_THMO1 CL_SOLAR

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2.3 Error Code List
Main PCB assembly(Indoor)
Error
Description Main Reasons
Code
01 * Problem in Remote Room Air sensor Remote air temperature sensor of MainPCB(indoor) is open or short.
02 ** Problem in Refrigerant (Inlet side) sensor Refrigerant inlet pipe temperature sensor of indoor unit is open or short.
Communication error between indoor unit and wired Communication between wired remote controller and indoor unit is not
03 ****
remote controller possible.
Communication error between Main PCB(Indoor) There is no communication between the Main PCB(Indoor) and the
05 **
and Main PCB(Outdoor Cycle) Main PCB(Outdoor cycle).
06 ** Problem in Refrigerant pipe sensor (Outlet side) Refrigerant outlet pipe temperature sensor of indoor unit is open or short.
08 *** Problem in Water Tank sensor Domestic hot water tank temperature sensor of indoor unit is open or short.
The optional EEPROM is loosely inserted in or disconnected from the Main
09 **** PCB Program (EEPROM) Fault
PCB(Indoor)
13 *** Problem in Solar-thermal sensor Solar pipe temperature sensor of indoor unit is open or short.
14 **** Problem in Flow Switch Flow switch is improperly fitted, damaged or low flow condition
15 **** Overheating of water pipe The temperature of the water pipe has exceeded a certain temperature.
16 **** Problems in sensors An error code 17,18,19 error has occurred at the same time.
17 * Problem in Water-inlet sensor Water inlet pipe temperature sensor of indoor unit is open or short.
18 * Problem in Water-outlet sensor Water outlet pipe temperature sensor of indoor unit is open or short.
Electric backup heater outlet temperature sensor of indoor unit is open or
19 * Problem in Elec/Heater Water-outlet sensor
short.
20 **** Back up heater overheated Fuse of back up heater is blown due to overheat.

• Notice of error code

- Slight Trouble(S-Trouble) : *
A trouble is occurred with temperature sensor of indoor unit. (sensing fail)|
Emergency operation(heating) is possible with heat pump and back up heater.
- Heavy Trouble(H-Trouble) : **
A trouble is occurred with cycle and system can not be operated
Emergency operation(heating) is possible with back up heater ONLY.
- Other Trouble(O-Trouble) : ***
A trouble is occurred with optional function. (e.g. DHW tank sensor, Solar thermal sensor)
Emergency operation(heating) is possible with heat pump and back up heater.
In case of CH13, Heat pump operation does not stop.
- Error : ****
A serious fail was found and system can not be used before repair it.

CAUTION

Precaution in service or check

Even after stopping the operation of product, it takes some time to discharge the remaining electricity of the electrolyt-
ic capacitor that was charged early. Before conducting a checking or repairing job, pull out the plug out of the outlet
and make sure that the lamp on the control board outdoor unit is off.

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All rights reserved. Only training and service purposes.
Main PCB assembly(Outdoor)
- Red LED means error no. 10’s digit, and green LED means 1’s digit, and when red and green
simultaneously blink, it means 100’s unit.
Ex) Inverter compressor IPM defect Error : error number 21
Error Code Description LED 1 (Red) LED 2 (Green)
21 Inverter compressor IPM defect 2times ◑ 1time ◑

UN4 (1Ø : 5, 7, 9 kW) UN3 (1Ø : 9, 12, 14, 16 kW) UN3 (3Ø : 12, 14, 16 kW)

Error
Description Main Reasons
Code
Comp is stopped to prevent the power module from being damaged by detecting the Fault Out signal of the
21** DC Peak(IPM Fault)
power element.
22** CT Current Error Overcurrent flows to the outdoor unit that measures the outdoor unit current.
23** DC Link Overvoltage / Undervoltage This is when the Comp is running when the DC Link is low or high.
High Pressure Error
24** This is the case when the discharge pressure of the outdoor unit compressor is excessively increased.
(Activation of Pressure Switch)
26** No Position Error No Position Error occurs when the initial startup of Comp does not work normally.
27** PFC overcurrent This is the case of overcurrent or CT overcurrent inside PFC.Over current is passed through PFC module.
29** Comp Over Current Input current for Inverter Compressor exceeds the limit.
32** D-Pipe Temp. High Temperature of discharge pipe is abnormally high.
35** Low Pressure Error Evaporating pressure is excessively low.
Inv. D-Pipe Temp sensor
41** Discharge pipe temperature sensor of outdoor unit is open or short.
Error(Open/Short)
43** High Pressure Sensor(Open/Short) Comp cannot be controlled due to high pressure sensor error
Outdoor air Temperature sensor
44** Outdoor air temperature sensor is open or short.
Error(Open/Short)
Condenser Middle Pipe
45** Cond. Middle pipe temperature sensor is open or short.
Temperature Error(Open/Short)
Compressor Suction Pipe
46** Suction pipe temperature sensor is open or short.
Temperature Error(Open/Short)
Condenser Out Pipe Temperature
48** Condenser Out Pipe thermistor isn't inserted or is inserted incorrectly
Error(Open/Short)
Inv PCB(Outdoor) -Main
52**** PCB(Outdoor Cycle) Communication between Inv PCB(Outdoor) -Main PCB(Outdoor Cycle) is not available
Communication Error
Main PCB(Indoor) - Main
53** PCB(Outdoor) Communication It is failed to receive the signal from IDU.
Error
54* Open and Reverse Phase Error Wiring fault is occurred. – reverse phase (only 3-phase model)
60** Outdoor EEPROM error EEPROM is loose or missing, or it is burnt out.
61** High Pressure Error Condensation pressure is too high.
62** Heatsink Error(High) Temperature of heatsink or element is abnormally high.
Problem in Heatsink Temperature This occurs when the temperature cannot be sensed above the heat sink sensor or the PSCM or PFCM inter-
65***
sensor nal sensor.
67*** Fan Lock Error Outdoor BLDC Fan lock
114** Injection In TH Error (Open/Short) Vapor injection inlet pipe temperature sensor of outdoor unit is open or short.
115** Injection Out TH Error (Open/Short) Vapor injection outlet pipe temperature sensor of outdoor unit is open or short.

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3. Trouble shooting Guide
Error Title Description Cause of error
Code

CH01 Problem in remote

air sensor

CH02 Problem in refrigerant

inlet(liquid) side sensor

CH06 Problem in refrigerant out-

let(gas) side sensor 1. Sensor mismatch on the Main
PCB(Indoor)
CH08 Problem in water tank 2. Main PCB(Indoor) defect
sensor 3. Sensor failure
Indoor unit sensor open / short
Problem in solar pipe (Reason of major defect)
CH13 sensor 4. Temperature sensor maximum
reached
CH17 Problem in Water-inlet
sensor

CH18 Problem in Water-outlet

sensor

CH19 Problem in electric backup

heater outlet sensor

Check Flow Chart

,VWKHVHQVRUFRUUHFWO\FRQQHFWHG No
• Re-attach the sensor to the main PCB.
WRWKHPDLQ3&%LQGRRU"

Yes

Is the sensor detector installed in

its original position? No
• Adjust the position of the sensor detector.
-Check whether the sensor deviates
or changes the position
Yes

Is the sensor connector pin

missing or is the sensor wire No
• Replace the sensor
damaged?

Yes

Is the sensor resistance or

No
the voltage across the sensor • Replace the sensor
coupling normal?

Yes

Replace the Main PCB(Indoor)

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cnMpipeOin
Hi@p@ s@p
tN@sI tN@s
dhw@t
cnMpipeOout
Ho@p@ tN@s
tN@sI
cnMremo
r b@@h
cnMflowQ tN@s
Hf@sOwI w@o w@i
tN@s tN@s
cnMflowR
Hshort@keyI
cnMroom
Ha@tN@sI

cnMcc cnMeev
Hd@cI HeevI

Error code PCB mark Housing color / pin

CH 01 CN_ROOM Yellow / 3
CH 02 CN_PIPE_IN White / 3
CH 06 CN_PIPE_OUT Red / 3
CH 08 CH_TH4 Red / 4
CH 13 CH_TH4 Red / 4
CH 17 CN_TH3 Black / 6
CH 18 CN_TH3 Black / 6
CH 19 CN_TH3 Black / 6

Unplugged Plugged

5 kΩ 2.232 V
10 kΩ 2.262 V

Check the resistance Check the voltage

* The sensor resistance value and the voltage value at both ends may vary depending on the ambient temperature,
and the value has a deviation of ± 5 %.
* There may be some errors depending on the measurement equipment.

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PCB mark Indoor Temp.(℃) Resistance(kΩ) Voltage(V)
-10 ℃ 60 kΩ 4.1 V
-5 ℃ 44 kΩ 3.9 V
0℃ 33 kΩ 3.6 V
5℃ 25 kΩ 3.4 V
10 ℃ 20 kΩ 3.1 V
CN_ROOM 15 ℃ 15 kΩ 2.8 V
(Yellow / 3pin)
20 ℃ 12 kΩ 2.5 V
25 ℃ 10 kΩ 2.2 V
30 ℃ 8 kΩ 1.9 V
35 ℃ 6 kΩ 1.6 V
40 ℃ 5 kΩ 1.5 V
45 ℃ 4 kΩ 1.3 V

PCB mark Indoor Temp.(℃) Resistance(kΩ) Voltage(V)

-10 ℃ 29 kΩ 4.1 V
-5 ℃ 22 kΩ 3.9 V
0℃ 17 kΩ 3.6 V
5℃ 13 kΩ 3.3 V
10 ℃ 10 kΩ 3V
15 ℃ 8 kΩ 2.8 V
20 ℃ 6 kΩ 2.5 V
CN_PIPE_IN(White/3Pin)
CN_PIPE_OUT(Red/3Pin) 25 ℃ 5 kΩ 2.2 V
CN_TH4(Red/4Pin)
30 ℃ 4 kΩ 1.9 V
CN_TH3(Black/6Pin)
35 ℃ 3.2 kΩ 1.7 V
40 ℃ 2.6 kΩ 1.5 V
45 ℃ 2.1 kΩ 1.2 V
50 ℃ 1.7 kΩ 1V
55 ℃ 1.4 kΩ 0.9 V
60 ℃ 1.2 kΩ 0.8 V
65 ℃ 1 kΩ 0.7 V

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Display Title Description Cause of error
code
1. Incorrect cable connection and
Bad communication between No communication between Main burnout
CH03 remote controller and indoor PCB(Indoor) and wired remote 2. Noise interference
unit controller. 3. Wired remote controller burnout
4. Main PCB burnout

Check Flow Chart

Are the wired remote No Reconnect to CN-REMO for wired

control connector and terminal remote controller
block properly connected? (connector, terminal block)

Yes

Are the specifications of No Replace cable.

the wired remote controller (Use AWG 24, 3 or higher)
cable recommended?

Yes

Is the communication line normal No

without short circuit or disconnection? Replace Cable.
-Short circuit, disconnection check

Reconnect without intermediate

Yes connections.
Or after soldering the intermediate
connection, finish with insulating tape
Is the communication line connected
No
without the intermediate connection Middle connection Soldering treatment
(the part connected by twisting the inner
wire strand)?

Yes

Is the DC12V supply voltage

No
of the wired remote controller Inspect Main PCB and replace
measured normally?

Yes

Inspect Wired remote controller

and replace

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WARNING
Before checking the PCB or various indoor / outdoor energizing parts, check the power supply after 3
minutes.
When measuring while the power is on, check the measurement mode of the tester and pay attention to
the short circuit and other parts.

How to check the short circuit

1. Check if the remote control terminal block is properly connect- m@pcbHi@cI@s r@c@s
ed. ‫۽‬ ‫۽‬
ত ত
2. Check if there is an intermediate connection ৘ ৘

(combined by twisting the inner wire strand). If the resistance value between each
If there is a connection, solder it and finish it with tape. ή
terminal is measured several kΩ,
the connection wire is shorted.
Replace the connecting wire.
m@ s@

How to check for disconnection

m@pcbHi@cI@s r@c@s
‫۽‬ ‫۽‬
ত ত
৘ ৘

1. Jump the black and red terminals of the

ή
wired remote controller connector to the
3. Check if the communication line is shorted or disconnected. copper wire.
4. Measure the Main PCB(Indoor) CN-REMO voltage. 2. Main PCB(Indoor) Measure the resis-
1) When DC 12 V is measured, the Main PCB(Indoor) isnor- tance value of black and red.
mal, check the wired remote control. If the resistance value is several Ω or
2) If the voltage is not measured, replace the Main less, it is normal. If it points to infinity, it is
disconnected.
PCB(Indoor).
5. There is noise near the wired remote control or around the
m@pcbHi@cI@s r@c@s
communication line. ‫۽‬ ‫۽‬

Check the product or wires that may be generated. ত

৘
ত
৘

ή
1. Jump the yellow and red terminals of the
Inspection method wired remote controller connector to the
copper wire.
1. First, check the indoor main PCB and wired remote 2. Main PCB(Indoor) Measure the resistance
control. values of yellow and red.
2. Disconnect the “CN-REMO” connector of the indoor If the resistance value is several Ω or less,
it is normal. If it points to infinity, it is dis-
PCB. connected.
3. Disconnect the "CN-REMO" connector of the wired
remote control.
4. Set the range of the tester to Ω.
5. Please check as below.

- 76 - Copyright © 2018 - 2020 LG Electronics Inc.

CN_REMO

Wired R/C Unit

12V S GND 12V S GND
(RD) (YL) (BK) (RD) (YL) (BK)

12Vdc 12Vdc

V V

Check the Volt. Check the Volt.

Check Point
1. Check the wiring status. In case of Open/Short, it is reinserted.
2. Check the welding condition of the connector. If welding is
defective, repair/replace the Main PCB (Indoor Cycle).
3. Measure whether the voltage of the Main PCB (Indoor Cycle)
power supply is DC 12 V. If it is bad. Repair/replace Main PCB
(Indoor Cycle).
4. Check the installation status of the wired remote control. If
there is influence of ambient noise, it is separated from the
electromagnetic wave generating equipment.

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Display Title Description Cause of error
code
1. Check the input voltage
2. Check the input power line connection
3. Main PCB (Outdoor Cycle) and Main
Communication between Main PCB (Indoor) connection line short
Bad communication
CH05 PCB(Indoor) and Main PCB circuit, check for burnout
between outdoor unit and
CH53 (Outdoor cycle) is less than 4. Check the main GND connection status
indoor unit
3 minutes 5. Check for ambient noise interference
6. Check whether Main PCB (Outdoor
Cycle) and Main PCB (Indoor) are powered
7. Check the PCB burnout

Check Flow Chart

· Abnormal voltage check (overvoltage / undervoltage

check)
Is input power and GND No → L-N: 207-254 V
connection normal? → R-S / R-T / S-T: 357-440 V
· Check for incorrect wiring
· Check the power cable connection
· Check Noise Filter LED
· Check GND connection status

Yes * Measure
→ Check the power of the switchboard
→ Reconnection, line replacement

Is the wiring of the harness No Reconnection, wire replacement

connected to the PCB normal?

Yes

Are there any products No Secure additional distance from noise generating
or wires that can products or wires
cause noise?

Yes
Have the PCB
communication and No
Reconnect the power of unit
power supply
been damaged?
Yes

Poor PCB communication and power supply work

- CH05: Check the Main PCB(Outdoor Cycle)
and check the Main PCB(Indoor)
- CH53: Check the Main PCB(Indoor) and then
check the Main PCB(Outdoor Cycle)

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▶5 / 7 / 9 kW: Check the connection state of the PCB connection harness

CN_COM
SINGLE

CN_COM
WHITE

Main PCB(Outdoor Inv) Main PCB(Indoor)

▶12 / 14 / 16 kW: Check the connection state of the PCB connection harness

CN_COM
SINGLE

CN_COM
Main PCB(Outdoor Cycle) Main PCB(Indoor)
SINGLE

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PCB Program (EEPROM) A defect occurred in the optional 1. Optional EEPROM is loosely
CH09 Fault EEPROM connected to the Main inserted or removed
PCB(Indoor). 2. Optional EEPROM burnout

Check Flow Chart

Is the Option PCB correctly

plugged into Main PCB(Indoor) ? No
• Re-insert the Option PCB

Yes

Is the EEPROM in a normal state? No

(there are dents, burn marks, or other • Replace the EEPROM
visible defects on the exterior.)

Yes

Is the EEPROM
insertion direction correct? No
• Change the direction of EEPROM
(check groove direction)

Yes

Replace The Main PCB(Indoor)

EEPROM

Check Point
1. Check the EEPROM Direction EEPROM
2. If the EEPROM value & the Program value are not
matched, the Code is Displayed
3. After Checking the connection and Insertion,
replace the PCB or Option PCB

Check groove direction

CN_OPTION

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Display Title Cause of Error
code Description
1. Low flow rate due to water leakage
2. Strainer / water pipe clogging
Problerm in flow switch Flow switch detection Error 3. Poor setting of external pump installation
CH14
4. Circulation pump malfunction
5. Flow detection switch disconnection
or short circuit

Check Flow Chart

Check Water pipe leakage & Yes Reinstall water pipe

low flow rate and adjust flow

Check strainer blockage Yes Remove foreign object

(Clean Strainer)

No
· Adjustment Main PCB(Indoor) DIP
After verifying that the external Yes switch
pump (boiler) is installed, check for → SW5 ON when pump is installed
PCB DIP switch settings → SW5 OFF without pump
· Reset Power after adjusting PCB DIP S/W.
No

Check PCB Connector Connection: Yes

CN-FLOW Rejoin the connector

Check flow switch resistance value

<Check with tester> Yes Change flow switch: Check CN-FLOW1
- Pump operation: 0 Ω connector unplugged
- Pump stopped: Open
No

PCB pump output signal and

Yes Wiring Circulation pump and
Connection check
(internal / external pump rejoin connector.

Check Circulating Pump Yes Check and change the

Operation at PCB Pump circulation pump
Signal Output
No

Check PCB Pump Signal Yes Check PCB and Change

Output Voltage

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1. Check for leaks (low flow rate).
❈ Low leakage may occur when water leaks into the water pipe system

‫ڸ‬Check for water leakage

- Check if water leaks inside the product and accessories
- Check if water is leaked from the water pipes and accessories (connections, heat storage tanks, etc.)

‫ ڹ‬When leakage occurs

- Reconnect leaking parts or replace damaged parts and reinforce
- Recheck the reinforced leak area and re-operate after bleeding air.

‫ ں‬If there is no leak
- Check if the valve in the water pipe is closed (open the valve when it is confirmed)
- Check if there is any blockage by foreign substances in the water pipes such as struts.

2. Internal Strainer Check and Cleaning Method

‫ڸ‬Close the inlet / outlet connection valves.
‫ ڹ‬Open the front panel of the product.
‫ ں‬Remove the strainer fixing clip at the bottom as shown.
‫ ڻ‬Pull out the strainer and clean it.
‫ڼ‬Open the valve after tightening in the reverse order of separation.

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All rights reserved. Only training and service purposes.
3. Make sure that the indoor unit DIP switch is set for the external
pump installation.
‫ ڸ‬Check if a circulation pump not controlled by our AWHP product is installed in the connected
water pipe.
* The CH14 error may occur due to the operation of the external circulation pump while the
internal pump is stopped.

External pump example

External circulation pump control

Water (floor heating ON / OFF interlock)
supply
Heating water
replacement

Indoor Room Remote

Controller

i
G

Remote
controller

‫ ڹ‬Check if the indoor unit DIP switch is set for the external pump installation.
install

SW2
1 2 3 4 5 6 7 8

OFF

Detect both pump run / stop conditions

5 (When no external pump is installed)
Flow sensing
Only under pump operating conditions
(When external pump is installed)
5

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4. Check the flow switch terminal block connections.
① If the CN-FLOW1 connector is removed → reinsert the connector.

CN_FLOW1
② If there is cable interference around the flow switch → Arrange the cable so that it does not interfere.
* Cable interference can cause false switch state detection.

5. Check the flow switch resistance.

※ When measuring flow switch resistance, be sure to check the following procedure.
① CN_FLOW_A connector short circuit after input power is turned off (CLOSE)

② Change to DIP. Switch2-5 ON

③ Measure the flow switch resistance according to the pump operation after turning on the input power.
※ After measuring the flow switch resistance, the DIP. Restore switch state to previous state.

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<Case 1>
When no external pump is installed, only our own circulation pump is used
1) When the flow switch resistance value 0 Ω is measured in the pump running state and open is measured in the pump
stop state, the flow switch is considered as normal.
- Check the indoor unit main PCB.
2) Defect is considered when 0 Ω does not come out from the pump operation state or the switch state does not change
regardless of the pump operation
- Check the flow switch.

<Case 2>
External pump installed
1) When the flow switch resistance value of 0 Ω is measured in the pump operation state, the flow switch is considered as
normal.
- Check the indoor unit main PCB.
2) If 0 Ω does not appear in the pump operation status, it is defect.
- Check the flow switch.

* Check with the resistance measurement mode.

connector
*Flow switch

circuit
tester

Note) Check flow switch normal

1) Flow Switch Short (0 Ω) 2) Flow switch open (many MΩ)

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6. Check the PCB supply power.
① Check CN_POWER input voltage 220 V.
② If the input voltage is abnormal, check the breaker and power line.

CN_POWER

Check with the AC voltage

measurement mode.(~V)

circuit tester

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7. Check the circulation pump supply power and operation status.

※ Check the operating conditions when checking the circulation pump output and operating status.
① Wired remote control operation ON
② Check that “Pump operating” is displayed on the wired remote

AC220 V output
during pump
operation

Pump running < CN_W_PUMP_A >

Inlet / Outlet

*Check the AC voltage

measurement mode.

circuit tester

① If the AC 220 V is measured but the pump does not work, replace the pump.
② If there is no 220V output on the connector, replace the PCB.

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When the temperature of the water 1. When hot water is introduced

CH15 Water pipe strange overheat pipe exceeds 72 ℃ 2. Bad sensor
3. Main PCB (Indoor Cycle) defect

Check Flow Chart

Is the Thrmometer No
installed outside the product Inspect Facility.
below 72 ℃?

Yes

Insert into the water

Is the water pipe sensor No pipe according to
inserted in place? the location

Yes

Is the water piping No

Replace Sensor
sensor normal?

Yes

Replace the Main

PCB(Indoor)

The temperature sensor is normal when the resistance value changes

Water Pipe Temperature according to the temperature and the next resistance value is displayed
Sensor Location based on the current temperature (± 5% error)
Outlet pipe Air temp. sensor kΩ kΩ kΩ
Temp. sensor Piping temp. sensor kΩ kΩ kΩ

Measure Indoor unit outlet

piping temperature sensor
resistance
Inlet pipe
Temp. sensor

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Heater water temperature sensor

error Temperature sensor error 1. Inlet / Outlet / Heater out temp.
CH16 Problems in sensors
Water temperature sensor error sensor Error
At the same time, defects occur. 2. Improperly connected sensor.

Check Flow Chart

Is the sensor properly inserted No

After re-insertion, fix with sensor holder
into the pipe?

Yes

Does the measured resistance value No

Replace with correct sensor (Ω: Open)
match the value in the table?

Yes

Does the measured voltage

value after inserting the sensor No Fixing the harness after re-insertion
in the PCB matches the value (Check housing color)
in the table?
Yes

Replace the Main PCB(Indoor)

Water out Water in

Back up Heater Out

Voltage (at 25 ℃)
CN_TH3
Water Out 2.232
Water In 2.232

- 89 - Copyright © 2018 - 2020 LG Electronics Inc.

-10 ℃ 29 kΩ 4.1 V
-5 ℃ 22 kΩ 3.9 V
0℃ 17 kΩ 3.6 V
5℃ 13 kΩ 3.3 V
10 ℃ 10 kΩ 3V
15 ℃ 8 kΩ 2.8 V
20 ℃ 6 kΩ 2.5 V
25 ℃ 5 kΩ 2.2 V
CN_TH3(Black / 6PIN)
30 ℃ 4 kΩ 1.9 V
35 ℃ 3.2 kΩ 1.7 V
40 ℃ 2.6 kΩ 1.5 V
45 ℃ 2.1 kΩ 1.2 V
50 ℃ 1.7 kΩ 1V
55 ℃ 1.4 kΩ 0.9 V
60 ℃ 1.2 kΩ 0.8 V
65 ℃ 1 kΩ 0.7 V

- 90 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Error Title Description Cause of Error
Code
The heater output water 1. Wiring is wrong or imperfect.
Back up heater strange
CH20 temperature is over specific 2. Fuse of back up heater is blown
overheat
temperature. due to overheat.

Check Flow Chart

Is the harness properly No Connect harness properly so

connected on PCB? that it clicks into place.

Yes

Is temperature of heater outlet No Replace Thermo switch or Back up heater

greater than 90 °C in LGMV?

Yes

- 1Ø Model : Manually reset by pressing

the button on the thermo
switch.
- 3Ø Model : After checking that the
temperature is below 70 °C,
reconnect the power.
(automatic reset)

Water out Water in

Back up Heater Out

CN_TH3

- 91 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
Display
Title Description Cause of error
code
1. Compressor clogged
2. Compressor internal break / short
3. Overload operation-Outdoor fan restraint,
IPM of inverter drive is
DC PEAK shielding, clogging
CH21 abnormal or Inverter
(IPM Fault) 4. H / Sink and C / Box contact due to defective
comp. is self-defective.
inverter connection
5. IGBTM burnout, PCB work bad
6. Inv PCB(Outdoor) reassembly
1. Overload operation (EEV restriction / excessive
refrigerant)
Initial start-up failure due 2. Inverter compressor burnout (insulation
DC Comp Position Error,
CH26 to inverter compressor and breakdown / motor burnout)
LOCKING Detection
cycle failure 3. Bad connection of inverter compressor
4. Outdoor unit Outdoor unit Inverter PCB burnout
(CT)
1. Overload operation
(Plugging blocked / shielded / EEV failure /
When the inverter excessive refrigerant)
Inverter compressor over
CH29 compressor input current 2. Compressor burnout (insulation breakdown /
current
limit is exceeded motor burnout)
3. Input voltage low voltage
4. Inv PCB (Outdoor) burnout

WARNING
Before checking PCB(Inverter) or each outdoor electric parts, wait for 3 minutes after the power is off. When measuring at standby
state of power supply, after checking the measurement mode of the meter, be careful of the short-circuits with other parts.

- 92 - Copyright © 2018 - 2020 LG Electronics Inc.

All rights reserved. Only training and service purposes.
n Method for manual entry using LGMV (PC or Mobile)
1. Turn off power
2. Check connection status, such as power, PCBA input/output, and Comp lines
(If the connection is poor, it will make mistake "PCBA NG")
3. Check winding resistance and insulating resistance of compressor.
(If there is a problem with the insulation of the compressor, it will make mistake “PCBA NG”)

Winding resistance check

Comp
U
Model RJB036MAA

U-V 0.529 ± 7% Ω
Windings
V W Restistance V-W 0.529 ± 7% Ω
(at 25 °C)
W-U 0.529 ± 7% Ω

Insulating resistance check

Copper Terminal Insulation Resistance

pipe
U-panel ≥ 10 MΩ
Comp
V-panel ≥ 10 MΩ

U-panel ≥ 10 MΩ

4. Turn on Power
5. Remote Controller Off (Stop mode)
6. Connect LGMV

7. Wait 30seconds.
8. Check compressor and fan off

- 93 - Copyright © 2018 - 2020 LG Electronics Inc.

PC LGMV

Mobile LGMV

- 94 - Copyright © 2018 - 2020 LG Electronics Inc.

Entering functions
using LGMV
(PC or Mobile)

Performing a
diagnostic function

CH29 CH26 CH21

(PCBA OK) (Comp NG) (PCBA NG)
※ Maintaining error output based on fault finding results

NOTE
If an error does not occur after five minutes have elapsed after the fault finding function has been entered, the
function has failed to enter. In this case, the SW Version information (the date of production of the product) or
whether the Heatsink temperature has exceeded 60℃ should be checked.

Check Flow Chart

· Check if the fan is locked

· Check the shield around the heat exchanger
Is the product installation No · Check the distance between the product and the wall
in good condition? · Check the condition of piping such as bending of the pipe
· Check EEV operation status and connection status
· Check refrigerant pressure
Yes * Action: Remove the cause of the abnormality

· Compressor restraint check

No · Compressor wiring check (reverse phase loss)
Is the compressor normal? · Check the short circuit / opening of the internal connection line
· Check the resistance between each terminal of the compressor)
: 0.529 ~ 0.631 Ω ± 7 %
· Between compressor terminal and pipe
Yes · Check insulation resistance: 50 MΩ

* Action: Compressor wiring check Compressor replacement

Is the inverter PCB assembly · Inverter reassembly

No
andconnector connections · Connector reconnection: replacement when defective
in good condition?

Yes

No
Is IGBTM normal? · Inv PCB(Outdoor) replacement

Yes

Recheck power and installation condition

P W V U Nw Nv Nu

27 26 25 24 23 22 21
SPM3

1. Wait PCB(Inverter) DC voltage is discharged after main power off.

2. Pull out U, V, W COMP connector.
3. Set multi tester to resistance mode.
4. If the value between P and N terminal of IPM is short(0 Ω) or open(hundreds MΩ), PCB(Inverter) needs to be
replaced.(IPM damaged)
5. Set the multi tester to diode mode.
6. In case measured value is different from the table, PCB(Inverter) needs to be replaced. (PCB(Inverter) damaged).

P W V U Nw Nv Nu P W V U Nw Nv Nu

27 26 25 24 23 22 21 27 26 25 24 23 22 21

0.4 ~ 0.6 V 0.4 ~ 0.6 V

PFC_IPM check
U, V, W ᵎ@R S T

Model Name
Resistance(Ω) at 20 °C
Phase Capacity
U-V 0.628 Ω(at 25 ˚C)
5 kW / 7 kW / 9 kW V-W 0.628 Ω(at 25 ˚C)
W-U 0.628 Ω(at 25 ˚C)
1Ø
U-V 0.438 Ω(at 25 ˚C)
12 kW / 14 kW / 16 kW V-W 0.438 Ω(at 25 ˚C)
W-U 0.438 Ω(at 25 ˚C)
U-V 0.845 Ω(at 25 ˚C)
3Ø 12 kW / 14 kW / 16 kW V-W 0.845 Ω(at 25 ˚C)
W-U 0.845 Ω(at 25 ˚C)

AC_L

AC_M

U V W

1. Wait PCB(Inverter) DC voltage is discharged after main power off.

2. Pull out AC(L), AC(N) connectors and U,V,W COMP Connector.
3. Set multi tester to resistance mode.
4. If the value between P and N terminal of IPM is short(0 Ω) or open(hundreds MΩ), PCB needs to be replaced.(IPM daaged)
5. Set the multi tester to diode mode.
6. In case measured value is different from the table, PCB(Inverter) needs to be replaced.(PCB damaged).

P W V U Nw Nv Nu P W V U Nw Nv Nu

27 26 25 24 23 22 21 27 26 25 24 23 22 21

0.4 ~ 0.6 V 0.4 ~ 0.6 V

PFC_IPM check
U, V, W ᵎ@R S T

W V U

1. Wait PCB(Inverter) DC voltage is discharged after main power off.

2. Pull out AC(L), AC(N) connectors and U,V,W COMP Connector.
3. Set multi tester to resistance mode.
4. If the value between P and N terminal of IPM is short(0 Ω) or open(hundreds MΩ), PCB needs to be replaced.(IPM
damaged)
5. Set the multi tester to diode mode.
6. In case measured value is different from the table, PCB(Inverter) needs to be replaced.(PCB damaged).

P W V U Nw Nv Nu P W V U Nw Nv Nu

27 26 25 24 23 22 21 27 26 25 24 23 22 21

0.4 ~ 0.6 V 0.4 ~ 0.6 V

PFC_IPM check
U, V, W ᵎ@R S T

All rights reserved. Only training and service purposes.
Display
Title Cause of error Check point & Normal condition
code
1. Check the input voltage
Power input of 2. Check the structure of outdoor fan restraint / shielding / euro
CH22 Max. C/T Inv PCB(Outdoor) 3. Check R phase input current during operation
is exceeded. 4. EEV Assembly Status Scholar
5. Check PCB current sensing components

Check Flow Chart

· Check whether the fan is bound

· Remove shields around heat exchangers
Is the product installation No · Secure the distance between the outdoor unit and the wall
in good condition? · Check for bent pipes and abnormalities
· SVC valve lock check
· EEV connection, operation status check
Yes · Check refrigerant pressure

· Compressor restraint check

Is the resistance value between · Check the compressor wiring (reverse phase)
No Check the resistance between each terminal of the
each terminal and the compressor
insulation resistance value normal? compressor(0.529 ~ 0.631 Ω ± 7 %)
* Check insulation resistance between compressor terminal
and pipe (more than 50 MΩ)
Yes
· Check the connection status between PCB and U, V, W
terminals
Is the compressor wiring No · Check wiring status (false or unconnected)
condition normal? · Check the wiring status between each terminal of the
compressor

Yes

No · Check wiring status (false or unconnected)

Is the Inv PCB(Outdoor)
connection status normal?

Yes

No - 1Ø: Check if the L-N input voltage is within AC 230V ± 15 %

Is the input voltage normal? - 3Ø: Check if the R-S / R-T / S-T input voltage is within AC
400V ± 15 %

Yes

No
Is the Inv PCB(Outdoor) normal? · Inv PCB(Outdoor) IPM check

Check DC voltage when power is applied

Normal 15 V : 15 V ± 10 % V
Normal 5 V : 5 V ± 10 % V
Inv.
GND

Inv. Inv.
5V 15 V

▶UN3 (1Ø : 12, 14, 16 kW)

Check DC voltage when power is applied
Normal 15 V : 15 V ± 10% V
Normal 5 V : 5 V ± 10% V

Inv. Inv.
5V Inv.
GND
15 V

Check DC voltage when power is applied

Normal 5 V : 5 V ± 10% V

GND

INPUT_CURRENT

<CT Sensing Check Point >

All rights reserved. Only training and service purposes.
Display Title Description Cause of error
code
1.Incorrect wiring of DC Link terminal / Poor termi-
1. Inv PCB(Outdoor) DC nal contact (loose)
voltage not charging 2.Condenser burnout
CH23 DC Link Low Volt 3.Inv PCB(Outdoor) burnout (DC Link voltage
2. Inv PCB(Outdoor) DC Link detection part)
voltage exceeds the limit 4.Input voltage abnormality (R, S, T, N)
5.Bad power connection (N phase missing)

Check Flow Chart

No
Is S-phase fuse normal? Replace S phase fuse.

Yes
R ~ N / S ~ N / T ~ N voltage 230 V ± 15 %
Is the input voltage No → If the input power is abnormal,
normal? check the connection status and power
supply

Yes * Action: Check the power of the switchboard

Is the wiring between No Check the wire and connector

the input power supply connection between power input
and noise filter normal? ↔ noise filter

Yes * Action: Reconnect / Assemble

Is the connection between No Check the wire and connector connection

the N/F PCB and the Inv between N / F PCB ↔ Inv PCB (Outdoor)
PCB (Outdoor) normal?
* Action: Reconnect / Assemble
Yes
No
Is IGBTM burned out? Check if IGBTM / Bridge Diode is burned

* Action: Replace Inv PCB (Outdoor)

Yes

Is the DC link voltage detector No DClink voltage detection part parts

normal? burnout, work defect check

* Action: Replace Inv PCB (Outdoor)

0 V or 230 V 1. Check the L / N / G cable status and wiring status.

2. Check the outdoor unit input voltage
L-N: 230 ± 15 % V / L-G, N-G: 0 V or 230 V

230 ± 15 %V

▶Check R/S/T/N connection status (3Ø)

0 V or 230 V 1. Check R / S / T / N cable status and wiring status.

2. Check the outdoor unit input voltage
R-N, S-N, T-N: 230 ± 15 % V
R-S, R-T, T-S: 400 ± 15 % V
1(R) 2(S) 3(T) 4(N)

400 ± 15 %V

▶UN4(5, 7, 9 kW)

u
v
w

ipm
gnd

igbt

frd bOdHKI n l bOd

gnd

Multimeter Measures
Check Point
Mode Black Red normal abnormal
Fuse Measurement site Short Open
L
B/D (+)
Bridge N
Diode L B/D
N GND
FRD - +
IGBT - +
0.35 V ~ 0.7 V Etc.
U
P V
W
IPM
U
IPM
V
GND
W

1. Remove PCB connector after power off (PCBA only measurement)

2. Multimeter-specific constant mode setting
3. Measurement of each part (see photo)
4. If the measured value is significantly different from the normal value, the part is judged
abnormal

ipm p
gnd

u v w

Multimeter Measures
Check Point
Mode Black Red Normal Abnormal
U
P V
W
IPM 0.35 V ~ 0.7 V Etc.
U
V IPM GND
W

1. Remove PCB connector after power off (PCBA only measurement)

2. Multimeter diode measurement mode setting ( )
3. P ~ U / P ~ V / P ~ W measurement
4. U ~ GND / V ~ GND / W ~ GND measurement
5. If the IPM measurement value is significantly different from the normal value, IPM
abnormal judgment

Multimeter Measures
Check Point
Mode Black Red Normal Abnormal
U
P V
W
U
V N
W
IPM 0.3 V ~ 0.7 V Etc.
R
P S
T
R
S N
T

1. Remove PCB connector after power off (PCBA only measurement)

2. Multimeter diode measurement mode setting ( )
3. P ~ U / P ~ V / P ~ W / P ~ R / P ~ S / P ~ T measurement (see photo)
4. U ~ N / V ~ N / W ~ N / R ~ N / S ~ N / T ~ N measurement (Refer to the picture)
5. If the measured value is significantly different from the normal value, IGBTM abnormal judg-
ment

All rights reserved. Only training and service purposes.
Display
Title Description Cause of error
code
1. High pressure switch failure
2. Fan failure of outdoor unit
3. Compressor check valve clogged
Compressor stop by
CH24 4. Deformation due to breakage of refrigerant pipe
High Pressure Error operating high pressure
5. Refrigerant overcharge
switch
6. Poor outdoor EEV
7. Shielding (Indoor filter clogged during heating)
8. Bad outdoor unit board

Check Flow Chart

Is the high voltage switch No

connector connected to Reconnect connector
the board? [Note 1]
Yes
Is the high-voltage switch No No
connectorshorted during Is the high voltage switch High pressure
stoppage? [Note 2] terminal shorted? switch replacement

Yes
Yes Replace connector
[Note 1]
High pressure switch on board Connector location
Is it reproduced upon No Reconfirming the possibility
restart after reset? of temporary occurrence

Yes
Is the high pressure No
on the manifold over Replace Inv PCB (Outdoor)
2500 kPa?
Yes

Is the high pressure on No

LGMV similar to the Replace High pressure sensort Product High pressure switch
manifold?
[Note 2]
Yes Check whether the pressure switch connector is
short
Take action after confirming
blockage of piping

1. Overload Operation (Outdoor Fan Restraint /

Transfer of signals with
Blocking / Blocking)
CH27 detection of the flow
PSC / PFC Fault Error 2. Reactor PCB incorrect wiring
of over-current in PSC /
3. PCB Internal Components (PFC Module) Burnout
PFC

Check Flow Chart

No 1. Check Pipe clogging/distortion

Is Installation condition 2. Check Covering (Indoor/Outdoor Unit)
normal? 3. Check fan restraint
4. Check SVC Valve Lockout
Yes
Is the capacity No
of outdoor circuit breaker Change outdoor circuit breaker
installed properly?

Yes

Check Reactor PCB assembly normality.

Is Reactor PCB connection No
‫ آ‬Replace Reactor PCB assembly
normal? if abnormality found.

Yes

Is Outdoor PCB PSC/PFC No Check Inverter PCB assembly PFC Part.

Module normal? → Replace PCB assembly if abnormality
found.
Yes

Recheck power and

installation condition

1. When using 220V voltage in 3-phase power supply,

check whether the voltage between lines is balanced. (Check R-N, S-N, T-N voltage during product operation)
2. Check if another product with a large load is connected to the same power supply.

Input Voltage

CH23 or CH27H27 occurs

when input voltage
distortion occurs

▶UN4(1Ø : 5, 7, 9 kW)

Check Reactor PCB assembly normality.

- Replace Reactor PCB assembly if abnormality found.

▶UN3(3Ø : 12, 14, 16 kW)

Check Reactor PCB assembly normality.
- Replace Reactor PCB assembly if abnormality found.

▶UN4(5, 7, 9 kW)

u
v
w

ipm
gnd

igbt

frd bOdHKI n l bOd

gnd

Multimeter Measures
Check Point
Mode Black Red normal abnormal
Fuse Measurement site Short Open
L
B/D (+)
Bridge N
Diode L B/D
N GND
FRD - +
IGBT - +
0.35 V ~ 0.7 V Etc.
U
P V
W
IPM
U
IPM
V
GND
W

1. Remove PCB connector after power off (PCBA only measurement)

2. Multimeter-specific constant mode setting
3. Measurement of each part (see photo)
4. If the measured value is significantly different from the normal value, the part is judged
abnormal

ipm p
gnd

u v w

Multimeter Measures
Check Point
Mode Black Red Normal Abnormal
U
P V
W
IPM 0.35 V ~ 0.7 V Etc.
U
V IPM GND
W

1. Remove PCB connector after power off (PCBA only measurement)

Multimeter Measures
Check Point
Mode Black Red Normal Abnormal
U
P V
W
U
V N
W
IPM 0.3 V ~ 0.7 V Etc.
R
P S
T
R
S N
T

1. Remove PCB connector after power off (PCBA only measurement)

1. Overload operation
Comp Off function when
High temperature in 2. (Outdoor fan restraint, shielding, clogging)
the discharge temperature
CH32 Discharge pipe of the 3. Refrigerant leakage (shortage)
is sensed and rises above
inverter compressor 4. Inverter compressor discharge sensor defective
a certain temperature
5. EEV connector missing / EEV assembly

Check Flow Chart

· Check whether the fan is locked

Remove shields around heat
exchangers
Is the product installation
· Secure the distance between the
in good condition?
outdoor unit and the wall
· Check for bent pipes and
abnormalities

CN_TH3
(RED 4Pin Connector)

All rights reserved. Only training and service purposes.
Display
Title Description Cause of error
code
1. Pressure sensor Error
2. Outdoor fan Error
3. Shortage of refrigerant or leakage
4. Pipe damage and deformation
Evaporating pressure is 5. EEV Errpr
CH35 Low Pressure Error
excessively low. 6. Heat exchanger shield (Clogging of indoor filter
during cooling operation / Blockage of the outdoor
unit heat exchanger during heating operation)
7. Outdoor PCB defect
8. Indoor piping temperature sensor failure

WARNING
Before checking the power supply of PCB or various outdoor units, check the power supply after 3 minutes.
Caution When measuring while the power is on, check the measurement mode of the tester, and pay attention to
the short circuit and other parts.

Check Flow Chart

Does water come out when the EEPROM insertion Check connection
Yes
refrigerant port cock is pressed? status / reinsert
Replace Product due to freezing

Are there any signs of Refrigerant amount correction

No No
Is the amount of refrigerant normal? piping leakage or (Additional charge)
cracks?
Yes
Refrigerant charging after welding /
Yes reconnecting the areat

No Related parts inspection and

Is the fan normal? replacement
[Note 1]
When the temperature difference
Yes between the front and rear of the
strainer is severe, the freezing
Is the strainer located at the condition is visually confirmed, or if
front and rear of the EEV normal? No Reconfirming the possibility the temperature difference is
[Note 1] confirmed, the strainer clogging
condition should be suspected.
Yes [Note 2]
Suspected when there is no freezing
Is the value of the manifold and at the front end of the strainer and
Check after replacing the outdoor unit
the value of the low pressure sensor No not freezing, and sudden freezing
PCB Replace the low pressure
the same? occurs.
sensor
(Is the low pressure actually low?)
[Note 3]
Yes If replacement is necessary after
checking the EEV, check the normal
Indoor/outdoor EEV inspection, indoor/outdoor PCB inspection, indoor/outdoor installation operation after replacing the EEV
environment inspection. alone.
Do not replace PCB before EEV inspection.
If an EEV is found, check the normal operation of the product after replacing the EEV.

CH44 Air sensor

CH45 Condenser Mid pipe sensor

CH46 Suction Pipe sensor

Open / short of outdoor unit 1. Check the sensor stewed condition
sensor 2. Check for sensor burnout
CH48 Const-D-Pipe Sensor Error

CH65 Heatsink Temp. sensor

CH114 Injection In Sensor Error

CH115 Injection Out Sensor Error

WARNING
Before checking the power supply of PCB or various outdoor units, check the power supply after 3 minutes.
When measuring while the power is on, check the measurement mode of the tester and pay attention to the short circuit and other parts.

Check Flow Chart

Is the sensor properly No

Insert it properly intothe PCB.
inserted in the PCB?

Yes · Action: Reassemble the sensor

No
Is the sensor normal? Replace sensor

Remove from PCB

Yes

Is the sensor assembly No

Replace sensor
in good condition?

Yes

Replace the PCB.

Air sensor Pipe sensor D-pipe sensor

Temp Resistance Resistance Resistance
value value value
10 ℃(50 ℉) 20.7 kΩ 10 kΩ 362 kΩ
25 ℃(77 ℉) 10 kΩ 5 kΩ 200 kΩ
50 ℃(122 ℉) 3.4 kΩ 1.8 kΩ 82 kΩ

All rights reserved. Only training and service purposes.
Display
Title Description Cause of error
code
1. Bad connection of connector Main
PCB(Outdoor)
2. Bad connection high pressure connector
Sensor error of high Abnormal value of sensor
CH43 3. Defect of high pressure connector (Open/Short)
pressure (Open/Short)
4. Defect of connector Main PCB(Outdoor)
(Open/Short)
5. Defect of Main PCB(Outdoor)

Check Flow Chart

Is pressure sensor OK?

(Check the value of No
pressure sensor. Replace the pressure sensor
Cf. Output voltage is about
1.4 V at 1500 kPa)

Yes

Is sensor connected to Main No

PCB(Outdoor Cycle) correctly? Connect sensor to PCB correctly

Yes

After replacement of outdoor No

unit Main PCB(Outdoor Cycle) END
is the system also abnormal?

Yes

Replace corresponding
pressure sensor

Communication Error It is failed to receive wired 1. Communication line connection failure

CH52 Inv PCB(Outdoor) ↔ Main Inv PCB(Outdoor) signal in 2. Harness of communication line failure
PCB(Outdoor Cycle) Main PCB(Outdoor Cycle). 3. Standby power control unit burnout

Check Flow Chart

Is the communication line No · Check connection status

connection normal? · Harness Open, Check line covering

* Action: Reassembly, Harness replacement

Yes

Is the communication LED

No
(yellow) on the Main PCB · Main PCB(Outdoor) 5 V voltage check Main
(Outdoor Cycle) blinking normally? PCB(Outdoor) replacement in case of voltage over 5 V
* Action: Main PCB(Outdoor Cycle) replacement
Yes

Is Inv PCB (Outdoor) communication No Inv PCB(Outdoor) replacement

LED (yellow) blinking normally?

Yes

Is the inverter board normal? Inverter board replacement

No
(5, 7, 9 kW: Main PCB (Outdoor Inv), -5, 7, 9 kW: Main PCB (Outdoor Inv)
12, 14, 16 kW: Inv PCB (Outdoor)) -12, 14, 16 kW: Inv PCB (Outdoor)

Yes

Re-inspect power and installation environment

How to check communication LED Main PCB EEPROM voltage measurement method

[Main PCB(Outdoor Cycle)]

[Main PCB(Outdoor Cycle)] [Inv PCB(Outdoor)]

All rights reserved. Only training and service purposes.
Display
Title Description Cause of error
code
Prevention of phase unbalance
Wiring fault is occurred.
RST Reverse Phase and prevention of
CH54 – reverse phase
Detection Error reverse rotation of constant-
(only 3-phase model)
rate compressor

Check Flow Chart

Items for checking Sub-items for checking

Checking for power

Installation Checking N-phase
phase loss
※ Refer to 3.17.1 ※ Refer to 3.17.2

Checking for open

and reverse phase
※ Refer to 3.17.3

Fuse damage
AC load
(R and S phases)

Inverter PCB

Judgment Method of R,S,T phase loss

- Set the tester in AC voltage measurement mode (The part having wave pattern)
- The part that does not generate voltage was upgraded.
- Power module requires checking.

R S T N R S T N R S T N

?? ?? ??
Vac Vac Vac

Judgment method of open and reverse phase of R,S,T

- Operation with replacement of R and S phases only

Br own B Black Green Br own B Black Green

R S T N R S T N

Br own B Black Green B Br own Black Green

1. Bad EEPROM contact / wrong insertion

EEPROM access error and
CH60 Outdoor EEPROM Error 2. EEPROM version is different
Check SUM error
3. Outdoor unit PCB failure

n Error Diagnosis and Countermeasure Flow Chart

EEPROM insertion Check connection status / reinsert

No
Is EEProm inserted?

Yes

No
Is the EEPROM status normal? EEPROM replacement

Yes

Is the eeprom insertion No EEPROM direction change

direction normal?

Yes

Is the inverter board normal? Inverter board replacement

No
(5, 7, 9 kW: Main PCB (Outdoor Inv), -5, 7, 9 kW: Main PCB (Outdoor Inv)
12, 14, 16 kW: Inv PCB (Outdoor)) -12, 14, 16 kW: Inv PCB (Outdoor)

Yes

Recheck power and installation environment

n How to check the EEPROM error

EEPROM correct insertion direction

OK NG NG

1 ODU board 2 ODU board

(Inverter PCB) (Main + Inverter PCB)
Insert the socket hole and EEPROM
hole in the same direction. Main
-
CH60 is displayed only on Main
PCB PCB(Outdoor Cycle) (7-segment)
Note: Turn off the power and replace
the EEPROM. Inverter CH60 is displayed only on Inv
CH60
PCB PCB(Outdoor) (blinking LED)

1. Overload operation
(Outdoor fan constraint, screened, blocked)
High temperature Temperature in Cond. Pipe 2. Unit heat exchanger contaminated
CH61
in Cond. Pipe is too high. 3. EEV connector displaced / poor EEV assembly
4. Poor Cond. Pipe sensor assembly / burned

CN- C/PIPE
(Violet 3Pin Connector)

Recheck power and

installation condition

1. Inverter board power module connection status is

bad.
Heat sink Temp, The heat sink detection 2. The fan motor of the outdoor unit operates
CH62 abnormally.
High error Temp is over 85℃. 3. The inverter board of the outdoor unit is defective.
4. Overload operation.

n Error Diagnosis and Countermeasure Flow Chart

Is it good Screw Torque of No

IPM, PFCM ? Be tighten the screw of IPM, IGBTM

Yes

Is it normal thermal grease of IPM, No

IGBTM? Change the Inverter PCB
Is it normal IPM, IGBTM?

Yes

Recheck Power and installation condition

Check Point
- Check connection condition of IPM/IGBTM and Heatsink

Screw Hole
(under the sticker)

IGBTM
TM

IGBTM

All rights reserved. Only training and service purposes.
Error
Title Description Cause of error
code
Fan RPM is 10RPM or 1. Bad Motor / Poor assembly.
less for 5 seconds 2. Misconnection Fan Motor connector.
CH67 Outdoor Fan lock when ODU fan starts or 3. Rotation in reverse direction after speed command.
4. Bad Fan Board
40 RPM or less 5. Fan lock by Heavy snow
after fan starting.

n Error Diagnosis and Countermeasure Flow Chart

※ If the fan motor is not running in the beginning, must rotate the fan by using hand.
(Rotating fan by hand → must be replaced due to defect of the fan motor)

Is the assemble status normal for No Check fan motor assembly status →Reassembly and action in
Fan Motor ? case of Abnormality

Yes

Is the fan Motor No Check ODU Fan Motor assemble condition and fan locking
Wire connection normal? → Reassemble or replace if abnormality found

Yes

1. Set the multi tester to diode mode.

Is the Fan Motor No 2. Check voltage between 1pin and 4pin of Fan Motor
Housing Pin
(1 Ţ0.2 V)
Terminal missing?
3. Replace Inv PCB(Outdoor) if abnormality found.

Yes

Turn fan motor by hand to check if it is locked

Is the Fan Motor No → Checking resistance value between terminals of fan motor
normal? → Replace Fan Motor if any abnormality is found

Yes Check the PCB appearance Check for damage of motor

peripheral parts (TR, resistance)
→ Main PCB(Outdoor Cycle) + Motor replacement When
Is the Inverter PCB or No Main PCB(Outdoor Cycle) appearance is normal.
Fan PCB normal?
PCB exterior normal, motor normal
→ Replace Fan PCB or Main PCB(Outdoor Cycle)
Yes (However, if the PCB is not replaced, the motor is
defective, thus replace the motor and restore the PCB.)
Recheck power and installation environment

How to use the tester

- Black(-) : ④ Connect
- Red: (+) : ①,⑤,⑥,⑦ Each

Vm Vm

GND GND
Vcc Vcc
FG FG
Vsp Vsp
‫ڸ‬ ‫ھڽڼڻ‬

- When measuring resistance value, black No.

4 pin is always measured as (-) because the value is different Tester
according to +-direction. Measure
+(Red) -(Black)
Vm ① ④

Vcc ⑤ ④

FG ⑥ ④

Vsp ⑦ ④

Capacity
P/No. U-V [Ω] U-W [Ω] V-W [Ω]
(kW)
5, 7 , 9 EAU62543703 43.1±5%
EAU62543703 43.1±5%
12, 14, 16
EAU62543704 43.1±5%

* 25℃ standard

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