TRAVEL ONLINE PORTAL

Essential Travel Agency Software :

Booking & Reservation software, Tour Building & Reservation, CRM System & Financial Management,
Inventory Management and Distribution System (CMS), Internet of Things (IoT), Itinerary Management
Software, Various Marketing Tools, Artificial Intelligence and Big Data.

Key Requirements To The System :

• All travel services in one platform : Transports (flights, Trains and Buses), Accommodations (Hotels, Villas and
Apartments), Ground Services (Activities, Tickets, Rent a Car and Transfers), Tours/Sightseeing, Cruise,
Visa/Document and Insurance.
• Available on both web and mobile (responsive and native app)
• Supports multiple sales channels - B2C, B2B, B2B2C, B2E and Corporate
• Group Booking Management Module.
• Content distribution via XML to our Sub Agents and has white label facilities (B2B2B/B2B2C)
• Indonesian language/Rupiah currency as the main (Front and Back)
• Support for multiple language & currencies with real-time currency conversion
• Face Detection/Recognition : Pop Up in a landing page that contains a smile emoji and If the customer has
given a smile, it will automatically enter the main page of the website.
• Chatbot Development Solutions/Relevant Technology : Not only answering questions from customers but can
provide notification on their schedule and at the same time can provide updated information on news or
events in the country/destination of each customer such as weather, demontration et
• IoT Web App Development Solutions : Enhance efficiency of products, Improve user experience, Reach more
targeted users, Stay ahead of competition, Transform business models, New business opportunities.
• On these platforms, we will get flexibility in integrating additional own packages by partnering/getting
contracts from other suppliers (Flights, Hotels, Tours etc.,) also Hotel module will Integration with PMS and
Channel Managers.
• Our target market : Travel Agencies, Corporations, B2C/OTA in Indonesia, Asia Pacific as well as Global
Markets.
• Our local competitors : Traveloka, Ticket.com, Nusatrip.com, Trip.com & Travelgo etc
• Guarantees that all aspects of the design and project construction after completion, all database schema, the
main source code, copyright and ownership will only belong Lapak Tour.
Flight Booking Engine :
• Aggregation of both GDS and Non-GDS content into a single booking engine
• Multiple trip options including single trip, round-trip and multi-city trip
• Dynamic packaging - flight + Hotel as well as Flight + Fixed Package
• Ability to purchase add-ons such as extra baggage, insurance, Seat Map, Paid Seat and meals
• Flexi-search showing airline fares +/- 3 days around the selected date
• Ability to specifically see the lowest fare on the selected date(s) for various Airlines
• Several filters and sorting options including departure and arrival time, airline, price, no of stops,
direct non stop, duration and number of stop Information, etc
• Ability to display fare and baggage rules (GDS Baggage Information)
• Discounted return fares, Air fare calendar, Live ticketing and ReScheduling/Schedule Changes
• Voiding Ticketing per pax wise, Queue Process booking and cancellation
• Import PNR, GDS Fare rules and Seat Left System (GDS) and CMS Fare Rules
• Form of Payment/Payment Gateway and Multiple PCC system
• Airport Code Search, Prefered Airliners (Searching), Weather info for destination and Flight itinerary
• Pax wise Fare Summary and Air Refund process (offline)
• Auto e-ticket and voucher generation with own branding
• Ability to show flight promotions on the search results page
• Ability to store frequent co-traveler details to save time during booking
• Auto cancellation of unconfirmed bookings before the cancellation period starts
• Ability to configure different suppliers for domestic and international flights
• User-friendly interface for centralized customer and booking management
• Book-now-pay-later feature to let customers make a reservation online but pay offline at a later date
• Extensive booking reports for decision making and accounting reconciliation

Hotel Booking Engine :

• Aggregation of multiple hotel XML feeds along with directly contracted inventory into a single search
interface
• Multiple search filters and sorting options including price, currency, location, star rating, amenities,
type, customer rating etc
• Ability to add multiple rooms to a shopping cart and book them together
• Dynamic packaging to book hotel rooms with flight(s) as well as with fixed packages
• Ability to set up properties, rooms types, room rates, availability and other details in the hotel
inventory management system
• Ability to show hotel promotions and advertisements in search results
• Map-based search to find hotels in a particular area
• Ability to see restaurants and attractions near a hotel on the map
• Ability to create wishlists and save hotels to favourites
• Automatic hotel voucher generation with your own branding
• Ability to store frequent co-traveler details to save time during booking
• Login with Facebook and Google
• Ability to set up price alerts
• User-friendly interface for centralized customer and booking management
• Separate markups and commission setup for B2C and B2B
• Extensive booking reports for decision making and accounting reconciliation
• Auto cancellation of unconfirmed bookings before the cancellation period starts
• Book-now-pay-later
• Integration with PMS and Channel Managers
Activity Booking Engine :
• Aggregation of multiple activity XML feeds along with directly contracted inventory into a single search
interface
• Multiple search filters and sorting options including price, currency, activity name, activity type
• Ability to display activity description, images, schedule, inclusions and exclusions, terms and
conditions
• View activities on a map
• Ability to add multiple activities to a shopping cart and book them together
• Ability to book activities with flight(s) and hotels
• Ability to add activities to wishlist and favourites
• Ability to set up activities, rates, availability, policies and other details in the activity inventory
management system
• Ability to show activity promotions and advertisements in search results
• Automatic activity voucher generation with your own branding
• Ability to store frequent co-traveler details to save time during booking
• Login with Facebook and Google
• User-friendly interface for centralized customer and booking management
• Separate markups and commission setup for B2C and B2B
• Extensive booking reports for decision making and accounting reconciliation
• Auto cancellation of unconfirmed bookings before the cancellation period starts

Holiday Module :
• Search (by location)
• Advanced search (by operation/ Departure/Arrival/ Duration/ Price)
• Modify search
• Grid view
• List view
• Secured booking page with auto fill
• Live voucher and cancellation
• Contracts & policies
• SMS / E-mail ticket and invoice to the customer and admin
• Reminders to customer for travel dates
• Responsive Filters
• Responsive Sort
• Request for Cancellation
• Discount Promo Codes
• City Code Search
• Pax wise Fare Summary
• Image Gallery
• API Cancellation Policy
• Amenties relative icons
Car Booking Engine :
• Aggregation of multiple car rental XML feeds along with directly contracted inventory into a single
search interface
• Advanced Search and Filter options
• Customer registration and management
• Ability to set up vehicle types, rates, availability, promotions and other details in the vehicle inventory
management system
• Instant confirmation, modification and cancellation of bookings
• Shopping cart to book cars along with flights, hotels and other products together
• Automatic activity voucher generation with your own branding
• Ability to store frequent co-traveler details to save time during booking
• Login with Facebook and Google
• User-friendly interface for centralized customer and booking management
• Separate markups and commission setup for B2C and B2B
• Extensive booking reports for decision making and accounting reconciliation
• Auto cancellation of unconfirmed bookings before the cancellation period starts

Transfers Booking Engine :

• Aggregation of multiple transfers XML feeds along with directly contracted inventory into a single
search interface
• Multiple search filters and sorting options including price, currency, vehicle type
• Ability to display transfer description, images, terms and conditions
• Ability to book transfers with flights and hotels
• Ability to add transfers to wishlist and favourites
• Ability to set up inventory with rates, availability, policies and other details in the transfer inventory
management system
• Ability to show promotions and advertisements in search results
• Automatic voucher generation with your own branding
• Ability to store frequent co-traveler details to save time during booking
• Login with Facebook and Google
• User-friendly interface for centralized customer and booking management
• Separate markups and commission setup for B2C and B2B
• Extensive booking reports for decision making and accounting reconciliation
• Auto cancellation of unconfirmed bookings before the cancellation period starts
B2C Module :
• Single pax cancellation
• Request for Cancellation
• Add Frequent Flyer
• Add Special Assistant
• Change Currency
• Transcational Currency
• Discount Promo Codes
• B2C Profiling and Add Prefernce
• Add Traveller Preference
• Group Booking
• My Booking (pull up bookings)
• Responsive Filters
• Save search
• Share search on facebook / twitter
• Pax Profile - Lead Profile
• Change Currency
• Transcational Currency
• B2C Profiling and Add Prefernce
• Add Traveller Preference
• Group Booking
• My Booking (pull up bookings)
• Guest / Registered Bookings
• Manage Booking (B2C)
• Help Desk System
• Similar Widgets
• Secured booking gage with auto fill option
• Save search
• Share on facebook / twitter
• SMS /Print/ PDF/ email ticket and invoice to the customer & admin
• Travel date reminder
• Internal Insurane Intergation
• Rewards System
• Guest / Registered Bookings
• Manage Booking (B2C)
• Help Desk System
• Responsive Sort
B2B Module :
• Ability to set up sub-agents and their details through the B2B travel portal
• Check and Cancel booking's status
• Realtime Reporting and Graphical Reporting
• Single booking interface for all your downline B2B agents
• Agents and employees can create quotations with live as well as offline fares and make the bookings
on behalf of the customers
• Ability to define agent credit limits
• Ability to classify agents and assign unique markups to each agent class
• Customizable Email templates for various types of B2B communications
• Ability to set up ‘n’ number of sub-agents and provide logins to each of them
• Detailed MIS reports to help you track the performance of your agents
• Fully-fledged co-branded booking portals for the end users of the agents (B2B2C)
• B2B agents can send personalized emails and issue vouchers with their own branding (White label)
• Facility for downline agents to apply real-time markups on their B2C bookings
• Agent wise online balance recharge facility
• Agents can create agents under them, manage their markups and provide them with their own B2C
portals
• Ability to configure the inventory and information accessible to agents

Admin Module :
• Single admin interface for web and mobile transactions
• Centralized management of online and offline bookings (Booking Status and Information)
• Configuration of advanced business rules and policies for B2B and B2C channels
• API Management, Airline Management, Airport Management, Payment Gateway Management,
Convenience Fee Management, Commission Management, Widgets Management and Advertisement
Management
• Configuration of various types of markups and commissions, based on product type (hotel, air, activity
etc), region, portal etc
• Classification of B2C customers for specific booking promotions and rates
• Configuration of promo codes and discounts
• Management of credit limits and deposits for sub-agents
• Auto-generation of travel documents such as quotes, vouchers, e-tickets as well as financial
documents like client and supplier invoices and payments with fully-customizable templates for each
type of document
• Payment Information, Credit Card authorization and Validation ( Fake Credit cards/Test credit cards)
• Error Logs and Special Assistant failure logs from GDS
• Payback Reward system and Offline Amendments Tickets
• Ability to manage customers and their booking records within the system or connect your existing
CRM system into the booking platform seamlessly
• Integration with third-party email marketing tools for running email campaigns (Travel Checklist –
Reminder email)
• Management of local taxes and fees applicable on the bookings (Tax Management)
• A comprehensive reporting module to help keep track of sales, commissions and sub-agent
performance (Active/Deactive users)
• Accounting ledgers for reconciliation with suppliers and agents to help track profitability
• All the reports and ledgers are able to show consolidated data for both online bookings as well as
bookings made by employees/agents offline