SM100
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3
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E
Identify the steps in the asap methodology: (Choose four)
Go live & support
Final preparation
Realization Project preparation
Roll out
Business blueprint
With version management SAP Solution Manager keeps track of the document history, to enables changes of
existing document.
Correct
Incorrect
Value of Maintenance, delivered by SAP Active Global Support empowers customers to use their existing
solutions to continually improve their core business processes.
Correct
Incorrect
Identify the following activities that is part of the project management features of the SAP Solution Manager
from the items listed below. (Select all that apply)
Issues management plan
Scope management plan
Organizational change management plan
Training management plan
Project team status
The task of service Level Management is to provide comprehensive service level management and reporting to
administrators and (internal) customers.
Incorrect
Correct
It is an advance feature of SAP Solution Manager that provides all functionality to centrally analyze and
monitor a complete SAP solution.
SAP services
Change request management
Solution Manager diagnostics
Service desk
Which of the following statements regarding Solution Manager is correct? More than one answer is correct.
(Choose two)
The infrastructure of the Solution Management Strategy does not include access to the SAP service
market place.
The Sap Solution Manager is a central platform for key activities in operations.
Several systems cannot be grouped together as one solution landscape for operation purposes.
The idea of the SAP Solution Manager is to combine all services and support in one central portal and
facilitate the delivery.
List the main types of ASAP roadmaps: (Choose all that apply)
Global Template
Implementation
Solution Management
Upgrade
"Implementing the mySAP Business Suite" supports complete implementation projects, including project
preparation, business blueprint, configuration, final preparation and go live.
Correct
Incorrect
The benefits of the testing features include: (Choose all that apply)
Reduced time for test preparation and execution.
Single point of access to complete system landscape.
Central storage of testing material and test results.
Re-use of existing testing material.
Which statements are correct for SAP Solution Manager? (Choose three)
SAP Solution Manager do not supports the connection between the IT infrastructure and thus eases
communication between the IT department and your lines of business (LOB).
SAP Solution Manager provides tools, content and a gateway to sap to centrally manage your SAP
solution throughout the complete solution life cycle.
You do not need to pay any extra licenses for using SAP Solution Manager for managing your SAP
solution
Sap Solution Manager is delivered as part of your annual maintenance fee
Solution monitoring three monitoring sections within the SAP solution manager: (Choose three)
Business Process monitoring
Service level management.
System monitoring central system
Identify the features of a business blueprint from the following list: (Choose five)
Business scenarios
Associated items
Blueprint structure
Business process groups
Blueprint document
Business groups
The purpose of SAP solution manager is to smoothly integrate various sap solutions to achieve which of the
following? (Choose four)
Faster Implementation
Optimal access to support
Faster Internet access
Optimal support for operation
Faster issue resolution
SAP Solution Manager Monitoring relevant for the non-operation phase of your solution:
Correct
Incorrect
What are the components of the configuration transaction? (Choose six)
Configuration of IMG Objects
Development Items
Test Cases
Project Documentation
Configuration Templates
Training Materials
Graphics
Transaction Assignment
Which statements are correct in ref. to the responsible of PM using SolMan: (Choose four)
Giving daily updates on the technical direction of the project including communicating deviations in the
project
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Configuring the software to suit the required business processes and to meet analysis and report
requirements
Representing the project internally and externally
Landscape Reporting provides central, real-time information about the current status of your system, business
processes and interfaces.
Incorrect
Correct
It is the phase for implementation roadmap where you document the business process requirements of the
company. Activities include alignment of customers' business and technical requirements to the SAP standard
software
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
SAP Netweaver is the application and integration platform that supports enterprise services architecture using
Web Service Technology.
1
0
You need to pay any extra Licenses for using SAP Solution Manager for managing your SAP Solution.
Correct
Incorrect
Which of the following statements are true regarding SAP SM? (Choose two)
The solution manager provides a common platform for navigating to the various component systems to
complete configuration and testing activities
In the realization phase the customer specific solution defined during business blueprint is configured
and tested
The purpose of the business blueprint is to configure and test the customer specific solution
Solution manager has no central repository to store project documentation and issues
Which roadmap types are provided through SolMan? (Select all that apply)
Implementation Roadmap for SAP Enterprise Portal
Upgrade Roadmap
Implementation Roadmap in my SCM
Implementation Roadmap in my CRM
Implementation Roadmap
Global Template Roadmap
It is not possible to use third party software in your solution monitoring strategy when using solution manager:
1
0
You are working with the Solution Documentation function within the SAP Solution Manager System.
Which is the correct sequence to create your own process?
Please choose the correct answer.
Solution Business Processes Scenario Process Interface or Process Step
Solution Interface or Process Step Business Processes Scenario Process
Solution Process Business Processes Scenario Interface or Process Step
Solution Scenario Business Processes Process Interface or Process Step
The Integration with implementation projects makes sure that problems can already be administered during
testing.
Incorrect
Correct
Which common usage scenario is missing from the following usage scenarios? Implement SAP solutions,
Monitor SAP solutions, Manage Service Desk.Link to SAP services, Upgrade SAP solutions.
Monitor Service Desk
Implement SAP Services.
Link to change Request
Manage change Requests
It is the phase for implementation roadmap where you document the business process requirements of
the company. Activities include alignment of customers' business and technical requirements to the SAP
standard software.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
It is the phase for implementation roadmap where you complete the preparation for Go Live. Activities
include acceptance testing of the production system hardware, completion of end-user training and
plans for transfer to the production system.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Which three major areas are supported by the SAP SM during operations? More than one answer is correct.
Please choose the correct answers.
Support Desk
Technical implementations
Computer center management system
Operations (management)
Process reengineering
Solution monitoring
What methodology / roadmaps are delivered with the SAP SM? (Select three)
Global template roadmap
Functional roadmap
Solution management roadmap
Operations roadmap
Implementation roadmap
Technical roadmap
It is the phase for implementation roadmap where you cut over to live productive operation and
continuous support. Here, service level agreements and help-desk procedures are established and tested.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Enterprise portal can ensure a central point of access to information, applications and services in the company.
1
0
The phase for implementation roadmap where you implement business and process requirements based on the
Business Blueprint. Activities include customizing in the Implementation Guide, software enhancements,
special programming, building and executing test plans, and signing-off the configured system.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Best practices documents are another valuable content, which is integrated into the SAP Solution Manager
Correct
Incorrect
It is the phase for implementation roadmap where you provide initial planning and preparation for your SAP
project. Activities include general project management requirements, issues management plan, organizational
change management plan and establishment of other policies and procedures for running the project.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
The following states the general purpose of SAP Solution Manager: (Select all that apply)
Ensure efficient operations.
Ease implementation and upgrades.
H Optimize the management of your SAP solution.
Ensure reliability of your SAP solution.
Continuously adapt and improve your solution.
Change Monitoring provides an overview of the complete changes in future (pg 45)
Incorrect
Correct
Which of the following statements as regards Solution Manager is/are correct? (Choose two)
It is a central app management platform that customers can run in their solution landscape to help them
efficiently implement, operate, monitor and support their SAP solutions.
It is only used for the implementation of your solutions.
It is installed as a part of each of your existing landscape.
It acts as the central system of your solution landscape, thus, avoiding duplication of effort and
information and streamlining your activities.
Implementation and Distribution manages the Implementation of new or additional scenarios in general.
Correct
Incorrect
With "E-Learning Management" you can educate end users about new or changed processes.
Incorrect
Correct
The features of service desk are as follows: (Select all that apply)
Customer Solution Database
Managing Sap Notes
Solution Manager Diagnostics
Message Handling Process
Cycle of continuous improvement involves three life cycle phases. These are: (Choose two)
Operations
Implementation
Realization
Components that define the concept of Solution Monitoring: (Select all that apply)
System Monitoring
Business Process Monitoring
Service Level Management
There is a requirement to implement SAP Mobile Applications for SAP Solution Manager. Which
component is recommended to be installed between the Internet and the customers internal Intranet ?
Please choose the correct answer.
SAP Java Connector
IOS or Android Device Platform
SAP Diagnostic Agent
Sybase Unwired Platform
Which of the following statements as regards monitoring is/are correct? (Choose two)
You use business process monitoring in the SAP Solution Manager to lay the foundation for setting-up
the correct procedures for monitoring of your SAP solution.
SAP recommends to define an explicit monitoring concept for central system monitoring using
Computer Management Monitoring System (CCMS) together with SAP Solution Manager.
Inside-out approach is a form of system monitoring that starts with monitoring of all
business-process-relevant system components. Whereas, outside-in approach involves tools from third
party manufacturers.
It is not possible to use third-party software to use in your solution monitoring strategy when using
Solution Manager
SAP Solution Manager offers functionality for supporting you in synchronizing your customizing settings.
Correct
Incorrect
Identify the features of the service desk from the items listed below: (Choose four)
Message handling process
SAP Help
Error handling
Customer's solution database
Solution manager diagnostics
SAP Notes management
It is the phase for implementation roadmap where you cut over to live productive operation and continuous
support. Here, service level agreements and help-desk procedures are established and tested.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
The purpose of SAP Solution Manager is smoothly integrate various SAP Solutions to achieve which of the
following? (Select four)
Faster Internet Access
Optimal access to support
Optional Support for operations
Faster Implementation
Faster Issue Resolution
Which common use scenario is missing on the following usage scenario implement SAP solutions, Monitor
SAP Solutions, Manage Service Desk, Link to SAP services, Upgrade SAP solutions:
Monitor Service Desk
Link to Change Request
Implement SAP Services
Manage Change Request
The following are common scenarios for Solution Manager: (Choose any six)
Link to Change Requests
Upgrade SAP Solutions
Monitor SAP Solutions
Link to SAP Services
Monitor Service Desk
Manage the Service Desk
Manage Change Requests
Implement SAP Services
Implement SAP Solutions
Features of business blueprint: (Choose all that apply)
Blueprint structure
Associated items
Business scenarios
Business process groups
Blueprint document
Before you begin with the Mandatory Configuration setup, which preparation steps does SAP
recommend to be completed?
Note: There are 3 correct answers to this question.
Configure the Transport Management System.
Activate OData services in the SAP Gateway.
Maintain RFC Destination SAPOSS correctly.
Schedule the Standard Jobs for the SAP Solution Manager System.
Update SLD CR Content & CIM model.
SAP netweaver ensures openess and interoperability with Microsoft .Net and Jave 2 platform Enterprise
Edition J2EE environment such IBM websphere.
1
0
It is the phase for implementation roadmap where you complete the preparation for Go Live. Activities include
acceptance testing of the production system hardware, completion of end-user training and plans for transfer to
the production system.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
SAP IT Service and Application Management is the methodology and process model of life-Cycle
Management for SAP solutions.
Correct
Incorrect
Identify the following activities that is part of the project management features of the SAP Solution
Manager from the items listed below.
Note: Please choose the correct answer.
Issues management plan
Scope management plan
Organizational change management plan
Training management plan
Project team status
Rest all answers are correct
It is a component of SAP Solutions Manager used to manage SAP Solution manager projects from top to
bottom.
Business process repository
Change request management
Implementation guide
Solution manager diagnostics
Web application server
SAP Solution Manager provides roadmaps that guide you through the complete project.
Incorrect
Correct
The purpose of SAP Solution Manager is to smoothly integrate various SAP solutions to achieve which of the
following: (Choose four)
Optimal support for operations
Faster issue resolution
Faster implementation
Faster internet access
Optimal access to support
With SAP Solution Manager, you can manage your SAP solution throughout entire life cycle.
Incorrect
Correct
List of the most commonly used components available in the Configuration transaction are the following:
(Choose seven)
Test case assignment
Graphics
Development items
Project documentation
Transport change requests
Training materials
Configuration of IMG objects
Generate blueprint
Transaction assignments
SAP Solution Manager Monitoring contains following processes. Which statement is false?
Landscape Reporting
e-Learning Monitoring
Solution Monitoring
Central system Administration
Service level Management
Master Data Management allows you to create cross-company unified master data.
1
0
Of the items listed below, which are not features of configuration? (Choose two)
Configure img objects
Project documentation
Transport change requests
Test case assignment
Generate blueprint
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3
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6
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7
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8
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9
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10
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11
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12
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13
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14
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15
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16
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18
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19
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20
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21
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22
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23
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24
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25
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26
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F
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27
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28
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29
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30
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31
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32
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33
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34
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35
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36
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37
A
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38
A
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39
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40
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41
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42
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43
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44
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45
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46
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47
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48
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49
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50
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51
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Identify the steps in the asap methodology: (Choose four)
Go live & support
Final preparation
Realization Project preparation
Roll out
Business blueprint
With version management SAP Solution Manager keeps track of the document history, to enables changes of
existing document.
Correct
Incorrect
Value of Maintenance, delivered by SAP Active Global Support empowers customers to use their existing
solutions to continually improve their core business processes.
Correct
Incorrect
Identify the following activities that is part of the project management features of the SAP Solution Manager
from the items listed below. (Select all that apply)
Issues management plan
Scope management plan
Organizational change management plan
Training management plan
Project team status
The task of service Level Management is to provide comprehensive service level management and reporting to
administrators and (internal) customers.
Incorrect
Correct
It is an advance feature of SAP Solution Manager that provides all functionality to centrally analyze and
monitor a complete SAP solution.
SAP services
Change request management
Solution Manager diagnostics
Service desk
Which of the following statements regarding Solution Manager is correct? More than one answer is correct.
(Choose two)
The infrastructure of the Solution Management Strategy does not include access to the SAP service
market place.
The Sap Solution Manager is a central platform for key activities in operations.
Several systems cannot be grouped together as one solution landscape for operation purposes.
The idea of the SAP Solution Manager is to combine all services and support in one central portal and
facilitate the delivery.
List the main types of ASAP roadmaps: (Choose all that apply)
Global Template
Implementation
Solution Management
Upgrade
"Implementing the mySAP Business Suite" supports complete implementation projects, including project
preparation, business blueprint, configuration, final preparation and go live.
Correct
Incorrect
The benefits of the testing features include: (Choose all that apply)
Reduced time for test preparation and execution.
Single point of access to complete system landscape.
Central storage of testing material and test results.
Re-use of existing testing material.
Which statements are correct for SAP Solution Manager? (Choose three)
SAP Solution Manager do not supports the connection between the IT infrastructure and thus eases
communication between the IT department and your lines of business (LOB).
SAP Solution Manager provides tools, content and a gateway to sap to centrally manage your SAP
solution throughout the complete solution life cycle.
You do not need to pay any extra licenses for using SAP Solution Manager for managing your SAP
solution
Sap Solution Manager is delivered as part of your annual maintenance fee
Solution monitoring three monitoring sections within the SAP solution manager: (Choose three)
Business Process monitoring
Service level management.
System monitoring central system
Identify the features of a business blueprint from the following list: (Choose five)
Business scenarios
Associated items
Blueprint structure
Business process groups
Blueprint document
Business groups
The purpose of SAP solution manager is to smoothly integrate various sap solutions to achieve which of the
following? (Choose four)
Faster Implementation
Optimal access to support
Faster Internet access
Optimal support for operation
Faster issue resolution
SAP Solution Manager Monitoring relevant for the non-operation phase of your solution:
Correct
Incorrect
What are the components of the configuration transaction? (Choose six)
Configuration of IMG Objects
Development Items
Test Cases
Project Documentation
Configuration Templates
Training Materials
Graphics
Transaction Assignment
Which statements are correct in ref. to the responsible of PM using SolMan: (Choose four)
Giving daily updates on the technical direction of the project including communicating deviations in the
project
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Configuring the software to suit the required business processes and to meet analysis and report
requirements
Representing the project internally and externally
Landscape Reporting provides central, real-time information about the current status of your system, business
processes and interfaces.
Incorrect
Correct
It is the phase for implementation roadmap where you document the business process requirements of the
company. Activities include alignment of customers' business and technical requirements to the SAP standard
software
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
SAP Netweaver is the application and integration platform that supports enterprise services architecture using
Web Service Technology.
1
0
You need to pay any extra Licenses for using SAP Solution Manager for managing your SAP Solution.
Correct
Incorrect
Which of the following statements are true regarding SAP SM? (Choose two)
The solution manager provides a common platform for navigating to the various component systems to
complete configuration and testing activities
In the realization phase the customer specific solution defined during business blueprint is configured
and tested
The purpose of the business blueprint is to configure and test the customer specific solution
Solution manager has no central repository to store project documentation and issues
Which roadmap types are provided through SolMan? (Select all that apply)
Implementation Roadmap for SAP Enterprise Portal
Upgrade Roadmap
Implementation Roadmap in my SCM
Implementation Roadmap in my CRM
Implementation Roadmap
Global Template Roadmap
It is not possible to use third party software in your solution monitoring strategy when using solution manager:
1
0
You are working with the Solution Documentation function within the SAP Solution Manager System.
Which is the correct sequence to create your own process?
Please choose the correct answer.
Solution Business Processes Scenario Process Interface or Process Step
Solution Interface or Process Step Business Processes Scenario Process
Solution Process Business Processes Scenario Interface or Process Step
Solution Scenario Business Processes Process Interface or Process Step
The Integration with implementation projects makes sure that problems can already be administered during
testing.
Incorrect
Correct
Which common usage scenario is missing from the following usage scenarios? Implement SAP solutions,
Monitor SAP solutions, Manage Service Desk.Link to SAP services, Upgrade SAP solutions.
Monitor Service Desk
Implement SAP Services.
Link to change Request
Manage change Requests
It is the phase for implementation roadmap where you document the business process requirements of
the company. Activities include alignment of customers' business and technical requirements to the SAP
standard software.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
It is the phase for implementation roadmap where you complete the preparation for Go Live. Activities
include acceptance testing of the production system hardware, completion of end-user training and
plans for transfer to the production system.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Which three major areas are supported by the SAP SM during operations? More than one answer is correct.
Please choose the correct answers.
Support Desk
Technical implementations
Computer center management system
Operations (management)
Process reengineering
Solution monitoring
What methodology / roadmaps are delivered with the SAP SM? (Select three)
Global template roadmap
Functional roadmap
Solution management roadmap
Operations roadmap
Implementation roadmap
Technical roadmap
It is the phase for implementation roadmap where you cut over to live productive operation and
continuous support. Here, service level agreements and help-desk procedures are established and tested.
Note: Please choose the correct answer.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Enterprise portal can ensure a central point of access to information, applications and services in the company.
1
0
The phase for implementation roadmap where you implement business and process requirements based on the
Business Blueprint. Activities include customizing in the Implementation Guide, software enhancements,
special programming, building and executing test plans, and signing-off the configured system.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
Best practices documents are another valuable content, which is integrated into the SAP Solution Manager
Correct
Incorrect
It is the phase for implementation roadmap where you provide initial planning and preparation for your SAP
project. Activities include general project management requirements, issues management plan, organizational
change management plan and establishment of other policies and procedures for running the project.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
The following states the general purpose of SAP Solution Manager: (Select all that apply)
Ensure efficient operations.
Ease implementation and upgrades.
H Optimize the management of your SAP solution.
Ensure reliability of your SAP solution.
Continuously adapt and improve your solution.
Change Monitoring provides an overview of the complete changes in future (pg 45)
Incorrect
Correct
Which of the following statements as regards Solution Manager is/are correct? (Choose two)
It is a central app management platform that customers can run in their solution landscape to help them
efficiently implement, operate, monitor and support their SAP solutions.
It is only used for the implementation of your solutions.
It is installed as a part of each of your existing landscape.
It acts as the central system of your solution landscape, thus, avoiding duplication of effort and
information and streamlining your activities.
Implementation and Distribution manages the Implementation of new or additional scenarios in general.
Correct
Incorrect
With "E-Learning Management" you can educate end users about new or changed processes.
Incorrect
Correct
The features of service desk are as follows: (Select all that apply)
Customer Solution Database
Managing Sap Notes
Solution Manager Diagnostics
Message Handling Process
Cycle of continuous improvement involves three life cycle phases. These are: (Choose two)
Operations
Implementation
Realization
Components that define the concept of Solution Monitoring: (Select all that apply)
System Monitoring
Business Process Monitoring
Service Level Management
There is a requirement to implement SAP Mobile Applications for SAP Solution Manager. Which
component is recommended to be installed between the Internet and the customers internal Intranet ?
Please choose the correct answer.
SAP Java Connector
IOS or Android Device Platform
SAP Diagnostic Agent
Sybase Unwired Platform
Which of the following statements as regards monitoring is/are correct? (Choose two)
You use business process monitoring in the SAP Solution Manager to lay the foundation for setting-up
the correct procedures for monitoring of your SAP solution.
SAP recommends to define an explicit monitoring concept for central system monitoring using
Computer Management Monitoring System (CCMS) together with SAP Solution Manager.
Inside-out approach is a form of system monitoring that starts with monitoring of all
business-process-relevant system components. Whereas, outside-in approach involves tools from third
party manufacturers.
It is not possible to use third-party software to use in your solution monitoring strategy when using
Solution Manager
SAP Solution Manager offers functionality for supporting you in synchronizing your customizing settings.
Correct
Incorrect
Identify the features of the service desk from the items listed below: (Choose four)
Message handling process
SAP Help
Error handling
Customer's solution database
Solution manager diagnostics
SAP Notes management
It is the phase for implementation roadmap where you cut over to live productive operation and continuous
support. Here, service level agreements and help-desk procedures are established and tested.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
The purpose of SAP Solution Manager is smoothly integrate various SAP Solutions to achieve which of the
following? (Select four)
Faster Internet Access
Optimal access to support
Optional Support for operations
Faster Implementation
Faster Issue Resolution
Which common use scenario is missing on the following usage scenario implement SAP solutions, Monitor
SAP Solutions, Manage Service Desk, Link to SAP services, Upgrade SAP solutions:
Monitor Service Desk
Link to Change Request
Implement SAP Services
Manage Change Request
The following are common scenarios for Solution Manager: (Choose any six)
Link to Change Requests
Upgrade SAP Solutions
Monitor SAP Solutions
Link to SAP Services
Monitor Service Desk
Manage the Service Desk
Manage Change Requests
Implement SAP Services
Implement SAP Solutions
Features of business blueprint: (Choose all that apply)
Blueprint structure
Associated items
Business scenarios
Business process groups
Blueprint document
Before you begin with the Mandatory Configuration setup, which preparation steps does SAP
recommend to be completed?
Note: There are 3 correct answers to this question.
Configure the Transport Management System.
Activate OData services in the SAP Gateway.
Maintain RFC Destination SAPOSS correctly.
Schedule the Standard Jobs for the SAP Solution Manager System.
Update SLD CR Content & CIM model.
SAP netweaver ensures openess and interoperability with Microsoft .Net and Jave 2 platform Enterprise
Edition J2EE environment such IBM websphere.
1
0
It is the phase for implementation roadmap where you complete the preparation for Go Live. Activities include
acceptance testing of the production system hardware, completion of end-user training and plans for transfer to
the production system.
Project Preparation
Business Blueprint
Realization
Final Preparation
Go Live and Support
SAP IT Service and Application Management is the methodology and process model of life-Cycle
Management for SAP solutions.
Correct
Incorrect
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