Ascend Union Fact Sheet
Ascend Union Fact Sheet
• We are pioneers in this industry and we want • The company has shown little respect for employee
promising careers, not dead-end jobs. medical conditions and situations, refusing to ad-
dress employee needs with regards to short-term or
• We do not currently have paid sick time. long-term debilitating conditions.
• We had paid holidays until the company uncer- • Strict adherence to the attendance policy without
emoniously took them away three days before regard for extenuating circumstances caused by
Thanksgiving, leaving us instead with even shorter the coronavirus pandemic is dangerous!
hours than usual.
• Several employees have been bullied, threatened
• Our hours have been cut several times without and intimidated by management and corporate.
notice or communication, sometimes just the day Complaints regarding this issue have yielded no
before. Hours are never added back. Full-time em- results. HR is dismissive or completely irresponsive.
ployees are down to just over 30 hours scheduled a
week while we are purposefully short-staffed every • As this industry pulls in record dollars, we are left to
single day. work in an environment with outdated and poorly
working heating and air conditioning.
• The current pay structure does not allow for cost-
of-living raises, nor does it promote growth or • The company initially banned us from accepting
advancement in the industry. tips. That was recently changed, but we are now
banned from updating the customers about this
• We deserve bonuses when company goals are met change, so we barely get any tips.
through our hard work!
• We want clarity regarding policies and
• We do not have 401k, pension, or retirement procedures. The company often changes policy
plans available to us to plan for our futures. regarding COVID-19 procedure, dress code, and
• As essential workers putting ourselves at risk to day-to-day operational processes without notice,
work with the public, we deserve transparency training or clear communication.
and open communication regarding COVID-19 in • The company places unfair limits on what products
our workplace. When COVID-positive workers have employees are allowed to purchase.
attempted to alert their colleagues, they are deliber-
ately censored and prevented from communicating • We tried to address issues using appropriate
this information. This puts our lives at risk directly, as avenues, but were shut down, ignored and harassed
well as our customers. for doing so. Employees were argued with or
ignored, and employees were even being pulled
• In a mandatory staff meeting, management told us into the office and told not to contact human
not to “play the COVID card”! Management needs to resources. A Union will give us a voice to speak
take COVID-19 more seriously protect employees up and assurance that voice will be heard.
and provide a better response to the pandemic.