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Ghaly Ashraf - Control Phase - Corrected

This document discusses the control phase of the Six Sigma DMAIC process. It outlines four techniques for process control plans: standardization, documentation, monitoring plans, and response plans. Standardization ensures all involved have the same understanding of process steps. Documentation institutionalizes learning. Monitoring plans define measures and data collection. Response plans identify actions for out-of-control events. An effective implementation plan also includes objectives, milestones, resources, and process documentation.

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50 views4 pages

Ghaly Ashraf - Control Phase - Corrected

This document discusses the control phase of the Six Sigma DMAIC process. It outlines four techniques for process control plans: standardization, documentation, monitoring plans, and response plans. Standardization ensures all involved have the same understanding of process steps. Documentation institutionalizes learning. Monitoring plans define measures and data collection. Response plans identify actions for out-of-control events. An effective implementation plan also includes objectives, milestones, resources, and process documentation.

Uploaded by

bassem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Six Sigma DMAIC Process - Control Phase - Control

and Implementation Plans:

The four techniques used for process control plans are:


 Standardization
 Documentation
 Monitoring Plan
 Response Plan

Standardization:

Standardization of the “should-be” process steps is required to


ensure all responsible for execution have the same understanding.
Standardizing the should-be process helps answer queries like:

 What are the steps in the process?


 Who does these steps in the process and when?
 Where more detailed work instructions can be found?

Documentation:

Documentation is a necessary step to insure that the learning gained


via improvement is institutionalized and shared across the team by
having it documented with proper work procedures. Often the live
processes have a tendency to evolve in an ad-hoc manner. How to
accomplish each process activity is usually left up to the individuals
and thus, much of the organizational knowledge resides only in the
minds of all those responsible for execution. Procedure: A procedure
is the documented sequence of steps & other instructions necessary
to carry out an activity for a process.

Monitoring Plan:

Monitoring: It helps detect changes as and when they occur in the


process and assure that improvements continue to hold for us to be
able to meet customer requirements over a period of time. While
observing a process a monitoring plan helps define:

 Key process and output measures for ongoing measurement of


the improved process
 When data is to be collected and at how often
 Define the method for gathering, recording, and reporting data
on the measures

Response Plan:

Response plan helps identify the next steps on what needs to be done
if one detects a change in the process while monitoring. For each of
the measure in the monitoring plan, the response plan helps define:

 What actions will be taken for an out-of-control event


occurrence with a timeframe for the action
 Who takes action based on the monitoring data
 Where to find trouble-shooting procedures to fix problem

The key elements of a full scale implementation plan are:


 Clear Objectives
 Pilot Learning's Incorporated
 Implementation Milestones
 Resource Needs
 Influence Strategy
 Implementation Budget
 Process Control Plan
 Process Documentation

Total Productive Maintenance (TPM)

Visual Factory:

 Work place organization


 Visual display
 Visual measures
 Visual management

Applying 5 S in Control

Control Plan

Sustain Improvements:
 Lessons learned
 Training plan deployment
 Documentation
 Monitoring plan
 Response plan
 Ongoing evaluation and ongoing assessment

Reference:

 "The Inventors of Six Sigma". Archived from the original on 2005-11-06.


Retrieved 2006-01-29.
1. ^ Tennant, Geoff (2001).  SIX SIGMA: SPC and TQM in Manufacturing and Services.
Gower Publishing, Ltd. p. 6. ISBN  0-566-08374-4.
2. ^ a b c d e f g h i j k l Tennant, Geoff (2001). SIX SIGMA: SPC and TQM in Manufacturing
and Services. Gower Publishing, Ltd. p. 25. ISBN 0-566-08374-4.
3. ^ "Motorola University Six Sigma Dictionary". Archived from the original on 2006-01-
28. Retrieved 2006-01-29.

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