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Wharton On Making Decisions Paper

This document discusses the challenges and importance of decision making for managers. It notes that managers must make decisions that can impact the company and employees. A key quality of a good manager is being able to make good decisions quickly while not letting emotions cloud their judgment. There are situations where emotions are appropriate, such as showing empathy for an employee experiencing a personal issue. However, the document warns that emotions can also blind managers and lead to poor decisions, such as hiring an unqualified candidate due to feelings of excitement rather than objectively considering their qualifications and background. Overall, the document advocates that managers know when to apply emotions during decision making and when a more objective approach is required.

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Ja'Mia Marine
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74 views2 pages

Wharton On Making Decisions Paper

This document discusses the challenges and importance of decision making for managers. It notes that managers must make decisions that can impact the company and employees. A key quality of a good manager is being able to make good decisions quickly while not letting emotions cloud their judgment. There are situations where emotions are appropriate, such as showing empathy for an employee experiencing a personal issue. However, the document warns that emotions can also blind managers and lead to poor decisions, such as hiring an unqualified candidate due to feelings of excitement rather than objectively considering their qualifications and background. Overall, the document advocates that managers know when to apply emotions during decision making and when a more objective approach is required.

Uploaded by

Ja'Mia Marine
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Wharton on Making Decisions Paper

Being an employee in a company can be really stressful alone depending on


what your occupation is and your day to day task but a manager is a whole different ball
game. Your day consist of doing also your day to day duties like the regular crew
employees but also making decisions that can impact your future, the company, and
other employees positively or negatively. Decision making to make the right choices is
important enough in our day to day life’s but when you’re in a position of leadership
when managing a company and a group of employees it can be a little more stressful on
your part because if you make the wrong decision it falls back on you being the
manager. Being a good manager of the qualities is being able to think on your feet fast
and make good decisions because again depending on your occupation your decision
could affect your top sales if you’re in retail for your store that day or it can be more
extreme like being a surgeon and its life or death with one of your patients. One of the
important qualities of being manager is being able not to let your emotions cloud your
decision making. There is in some situations to have emotions and others it is not
warranted and that is what I am going to talk about in this paper.
There are some situations where it is good to have emotion you don’t totally want
to be a cold-hearted manager that employees don’t feel comfortable coming to talk to
about maybe something personal that is happening in their life and its effecting their
work. For example, an employee comes to you and says they lost a family member you
don’t want to be a monotoned robot in a situation like that emotion would be needed you
can offer your condolences and even ask if they need time off. With better emotional
effectiveness comes with the ability to better manager, lead, inspire, and motivate
others as a manager. Also, when you when you use your emotions as a manager
positively like I previously stated employees will feel more comfortable coming to you it
also improves that individual employees’ relationship with you and the whole team you
manage, you are able to empathize with others, and overall better communication
amongst the company not just as a manager but also in your personal life also.
Just like everything else there is pros and cons to everything and there is a con
to using your emotion as an individual in a position of authority to lead/manage. One of
the ineffectiveness of being “blinded by emotion” like stated in Wharton’s on making
decisions is that one manager hired an employee and was so excited to have them on
their team even though this person had no experience in trading and also overlooked
the fact that they had an outstanding debt in over like 2 different countries and was
being taken to court over it. In situations like that if they give you sad story about why
they need the job to maybe help pay off the money yes, it is good sympathize but you
have to think about your company and who you are letting into your company. You don’t
know if this person plans on robbing the place because of this outstanding debt or
robbing of your employees. In situations that jeopardize your safety, your employee’s
safety, and the company’s security no emotion/sympathizing needs to be involved in
that decision making. Another good take away from the book “Managers let emotions
get in their way so they make less efficient decisions.”
The take away from the pro and cons to having emotion as a manager is
knowing the time and the place to apply those emotions during decision making. To
communicate and having a good strong team you manage is effective to apply emotion
but not when “Lesson” fit for the job but has a record for not paying off his debt and you
are working at a bank and he needs to pay that money off is not a good fit to apply
those emotions as a manager.

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