Platform Support Matrix PUBLIC

SAP Business One

Document Version: 1.01 – 2014-05-08

SAP Business One Platform Support Matrix

Release 8.8 and higher
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Document History

Version Date Change

1.0 2014-02-12 Release Version

1.01 2014-05-08 SAP Note 1787431 link added on XL Reporter platform support restrictions

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Table of Contents

1 Supported Platforms Overview .................................................................................................................... 5

1.1 Latest News.............................................................................................................................................................. 5
1.1.1 Disclaimer ................................................................................................................................................ 5

2 SAP Business One .......................................................................................................................................... 6

2.1 Server Platforms...................................................................................................................................................... 6
2.1.1 Foot Notes ............................................................................................................................................... 7
2.2 Client Platforms ....................................................................................................................................................... 9
2.2.1 Foot Notes ............................................................................................................................................... 9
2.3 Database Platforms ............................................................................................................................................... 10
2.3.1 Foot Notes .............................................................................................................................................. 11
2.4 Desktop System Platforms ................................................................................................................................... 12
2.4.1 Foot Notes ............................................................................................................................................. 12

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1 Supported Platforms Overview

The overview of supported platforms for SAP Business One helps you plan your implementation or upgrade
projects. It applies to all releases of SAP Business One 8.8 and higher.

1.1 Latest News

1.1.1 Disclaimer

• In general, only the English platform versions are supported. Platform versions in other languages are
supported as long as the issue is not specific to the platform version in a particular language.

• SAP Business One will no longer provide any support statements on virtualization software as we
consider it the virtualization vendor’s responsibility to ensure operating system compatibility. SAP
Business One is running on virtualization software just as it is running on non-virtualized operating
system platforms.

• SAP Business One will test only major versions of Microsoft's operating systems, databases and Office
software products. Service Packs delivered by Microsoft in the course of a product's lifecycle will no
longer be tested separately, but will automatically be officially supported for SAP Business One.

• If you encounter an issue with any of the Microsoft product Service Packs, SAP will solve this issue on a
case-by-case basis as a bug (historically low rate of occurrence).

• For inquiries concerning supported platforms, open a ticket under component SBO-CRO-PLT via the
SAP Business One Product Support page. For platform-related information specific to the SAP Business
One XL Reporter, read SAP Note 1787431.

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2 SAP Business One

2.1 Server Platforms

Server Platforms 8.8 8.81 8.82 9.0 9.1

Microsoft® Windows Server 2003 (14)

− 32 Bit (x86) / 64 Bit (x64)
X X X
(incl. Windows Terminal Services)
− Standard & Enterprise Edition

Microsoft® Windows Server 2003 R2 (14)

− 32 Bit (x86) / 64 Bit (x64)
X X X
(incl. Windows Terminal Services)
− Standard & Enterprise Edition

Microsoft® Windows Server 2008

− 32 Bit (x86) / 64 Bit (x64)
X X X X
(incl. Windows Terminal Services)
− Standard & Enterprise Edition

Microsoft® Windows Server 2008 R2 (5)

− 64 Bit (x64) (6)
X (7) X X X
(incl. Windows Terminal Services)
− Standard & Enterprise Edition

Microsoft® Windows Server 2012

− 64 Bit (x64)
X (17) X (18, 19)
(incl. Windows Terminal Services)
− Essentials, Standard & Datacenter Edition

Microsoft® Windows Server 2012 R2

− 64 Bit (x64)
tbd tbd
(incl. Windows Terminal Services)
− Essentials, Standard & Datacenter Edition

Microsoft® Windows Small Business Server (SBS) 2003 (1)

− 32 Bit (x86) X X X
− Standard & Premium Edition

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 Server Platforms 8.8 8.81 8.82 9.0 9.1

Microsoft® Windows Small Business Server (SBS) 2003

R2 (1, 2) X X X
− 32 Bit (x86)
− Standard & Premium Edition

Microsoft® Windows Small Business Server (SBS) 2008

− 64 Bit (x64) (4) X X X X
− Standard & Premium Edition

Microsoft® Windows Small Business Server (SBS) 2011

− 64 Bit (x64) (11) X (9) X X
(14)
− Standard & Essentials Edition

Microsoft® Windows XP (12)

− 32 Bit (x86) X (3) X (3) X (3, 20)
− Professional Edition

Microsoft® Windows Vista (15)

− 32 Bit (x86) / 64 Bit (x64) X (3) X (3) X (3)
− Business, Enterprise & Ultimate Edition

Microsoft® Windows 7 (10)

− 32 Bit (x86) / 64 Bit (x64) X (3, 8) X (3) X (3) X (3)
− Professional, Enterprise & Ultimate Edition

Microsoft® Windows 8 (16)

− 32 Bit (x86) / 64 Bit (x64) X (17) X (18, 19)
− Windows 8 & Windows 8 Pro Edition

2.1.1 Foot Notes

Microsoft® Corp. states that a server update is required to ensure compatibility as of Windows SBS 2003 SP1 or
(1)

Windows SBS 2003 R2 with Windows Vista and Office 2007. The Microsoft® Update tool applies this update
automatically on the server. A manual update can be performed as outlined in Knowledge Base article 926505 on
Microsoft's® Web site.
Windows Small Business Server (SBS) 2003 R2 is released by Microsoft® Corp. only on SQL 2005 Workgroup
(2)

Edition.
(3)
For standalone installations only.
Unlike previous versions of Windows SBS, Windows SBS 2008 requires 64-bit hardware. However, if you
(4)

purchased the Windows SBS 2008 Premium Edition, your second server can be 32-bit or 64-bit processor
architecture.

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 According to Microsoft® Corp., Windows Server 2008 R2 only supports SQL Server 2005 Service Pack 3 and
(5)

SQL Server 2008 Service Pack 1 and later versions.

Microsoft® Corp. has announced that Windows Server 2008 is the last 32-bit Windows operating system.
(6)

Therefore, support for 32-bit processors (x86) has been removed from Windows Server 2008 R2.
Supported as of SAP Business One 8.8 PL07. Make sure to also read SAP Notes 1434624 and 1435183 as well
(7)

as the SAP Notes referenced in the Related Notes sections.

Supported as of SAP Business One 8.8 PL06. Make sure to also read SAP Notes 1434624 and 1435183 as well
(8)

as the SAP Notes referenced in the Related Notes sections.

(9)
Supported as of SAP Business One 8.81 PL07.
Before installing or upgrading SAP Business One or related products on Windows 7, make sure to first read
(10)

SAP Notes 1492196 and 1493833 as well as the SAP Notes referenced in the Related Notes section.
Windows Small Business Server 2011 incorporates best-of-breed 64-bit product technologies. It supports a
(11)

maximum of 75 users or devices.

(12)
Microsoft® Corp. has announced the end of support for Windows XP (SP3) on April 8, 2014.
Using Microsoft Windows Small Business Server 2011 Essentials Edition might make it necessary to
(13)

additionally install Microsoft Windows Small Business Server 2011 Premium Add-On.
Microsoft® Corp. has announced the end of maintenance for Windows Server 2003 and 2003 R2 on July 13,
(14)

2010.
(15)
Microsoft® Corp. has announced the end of maintenance for Windows Vista on April 10, 2012.
Windows 8 N editions are available for customers who live in countries that are part of the European
(16)

Economic Area, Croatia, and Switzerland. Windows RT is not supported.

Supported as of SAP Business One 8.82 PL14. Also note here that support of Windows 8, Windows Server 2012,
(17)

and SQL Server 2012 with SAP Crystal Reports for SAP Business One - Design-time version is only given with SAP
Crystal Reports 2013 for SAP Business One, which is planned to be supported by SAP Business One 8.82 in
Q1/2014.
Note that support of Windows 8, Windows Server 2012, and SQL Server 2012 with SAP Crystal Reports for SAP
(18)

Business One - Design-time version is only given with SAP Crystal Reports 2013 for SAP Business One.
Supported as of SAP Business One 9.0 PL05. Also note here that support of Windows 8, Windows Server 2012,
(19)

and SQL Server 2012 with SAP Crystal Reports for SAP Business One - Design-time version is only given with SAP
Crystal Reports 2013 for SAP Business One.
(20)
Note that Windows XP does not support SQL Server 2012.

Note
SAP Business One does not support Itanium-based 64-bit (ia64) server platforms or any other UNIX derivate.

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2.2 Client Platforms

Client Platforms 8.8 8.81 8.82 9.0 9.1

Microsoft® Windows XP (1)

− 32 Bit (x86) X X X (9)
− Professional Edition

Microsoft® Windows Vista (5)

− 32 Bit (x86) / 64 Bit (x64) X X X
− Business, Enterprise & Ultimate Edition

Microsoft® Windows 7 (2)

− 32 Bit (x86) / 64 Bit (x64) X (3) X X X
− Professional, Enterprise & Ultimate Edition

Microsoft® Windows 8 (4)

− 32 Bit (x86) / 64 Bit (x64) X (6) X (7, 8)
− Windows 8 & Windows 8 Pro Edition

2.2.1 Foot Notes

(1)
Microsoft® Corp. has announced the end of support for Windows XP (SP3) on April 8, 2014.
Before installing or upgrading SAP Business One or related products on Windows 7, make sure to first read
(2)

SAP Notes 1492196 and 1493833 as well as the SAP Notes referenced in the Related Notes section.
Supported as of SAP Business One 8.8 PL06. Make sure to also read SAP Notes 1434624 and 1435183 as well
(3)

as the SAP Notes referenced in the Related Notes sections.

Windows 8 N editions are available for customers who live in countries that are part of the European Economic
(4)

Area, Croatia, and Switzerland. Windows RT is not supported.

(5)
Microsoft® Corp. has announced the end of maintenance for Windows Vista on April 10, 2012.
Supported as of SAP Business One 8.82 PL14. Also note here that support of Windows 8, Windows Server 2012,
(6)

and SQL Server 2012 with SAP Crystal Reports for SAP Business One - Design-time version is only given with SAP
Crystal Reports 2013 for SAP Business One, which is planned to be supported by SAP Business One 8.82 in
Q1/2014.
Note that support of Windows 8, Windows Server 2012, and SQL Server 2012 with SAP Crystal Reports for SAP
(7)

Business One - Design-time version is only given with SAP Crystal Reports 2013 for SAP Business One.
Supported as of SAP Business One 9.0 PL05. Also note here that support of Windows 8, Windows Server 2012,
(8)

and SQL Server 2012 with SAP Crystal Reports for SAP Business One - Design-time version is only given with SAP
Crystal Reports 2013 for SAP Business One.
(9)
Note that Windows XP does not support SQL Server 2012.

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2.3 Database Platforms

Database Platforms 8.8 8.81 8.82 9.0 9.1

Microsoft® SQL Server 2005 (4, 8)

− 32 Bit (x86) / 64 Bit (x64)
− Express (1, 3), Workgroup (2), Standard & Enterprise
Edition X X X

Read SAP Note 928839 on how to order SQL 2005 for upgrade purposes.
Read the Hardware and Software Requirements for Installing SQL Server
2005 as stipulated by Microsoft Corp.

Microsoft® SQL Server 2008 (4)

− 32 Bit (x86) / 64 Bit (x64)
− Express (7), Workgroup, Standard & Enterprise
Edition X X X X

Read SAP Note 928839 on how to order SQL 2005 for upgrade purposes.
Read the Hardware and Software Requirements for Installing SQL Server
2008 as stipulated by Microsoft Corp.

Microsoft® SQL Server 2008 R2 (4)

− 32 Bit (x86) / 64 Bit (x64)
− Express (9), Workgroup, Standard & Enterprise
Edition X (5) X X X

Read SAP Note 928839 on how to order SQL 2005 for upgrade purposes.
Read the Hardware and Software Requirements for Installing SQL Server
2008 R2 as stipulated by Microsoft Corp.

Microsoft® SQL Server 2012

− 32 Bit (x86) / 64 Bit (x64)
− Express (9), Standard, Business Intelligence &
Enterprise Edition X (6, 10) X (6)

Read SAP Note 928839 on how to order SQL 2005 for upgrade purposes.
Read the Hardware and Software Requirements for Installing SQL Server
2012 as stipulated by Microsoft Corp.

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2.3.1 Foot Notes
(1)
SQL 2005 Express Edition is only supported in 32 Bit (x86) mode.
SQL 2005 Workgroup Edition is only supported with Windows Small Business Server (SBS) 2003 and only in 32
(2)

Bit (x86) mode.

(3)
Before installing the SQL Server 2005 Express Edition, make sure that you carefully read the Installation Guide
for MS SQL Server 2005 Express Edition, also published in the Documentation Resource Center, and consider the
system limitations with respect to database size, productive users, and more.
Windows Server 2008 R2 only supports SQL Server 2005 Service Pack 3 and SQL Server 2008 Service Pack 1
(4)

and later versions.

(5)
Supported as of SAP Business One 8.8 PL10.
(6)
Supported as of SAP Business One 8.82 PL11 and SAP Business One 9.0 PL01. Also note here that support of
Windows 8, Windows Server 2012, and SQL Server 2012 with SAP Crystal Reports for SAP Business One - Design-
time version is only given with SAP Crystal Reports 2013 for SAP Business One, which is planned to be
supported by SAP Business One 8.82 in Q1/2014.
Before installing the SQL Server 2008 Express Edition, make sure that you carefully read the Installation Guide
(7)

for MS SQL Server 2008 Express Edition, also published in the Documentation Resource Center, and consider the
system limitations with respect to database size, productive users, and more.
(8)
Microsoft® Corp. has announced the end of maintenance for SQL 2005 on April 12, 2011.
Installation guides for MS SQL Server 2008 R2 Express Edition and MS SQL Server 2012 Express Edition
(9)

featuring system limitations with respect to database size, productive users, and more, are currently being
worked on.
(10)
Note that Windows XP does not support SQL Server 2012.

Note
SAP Business One does not support Itanium-based 64-bit (ia64) server platforms or any other UNIX derivate.

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2.4 Desktop System Platforms

Desktop System Platforms 8.8 8.81 8.82 9.0 9.1

Microsoft® Office 2003 (4)

− Standard & Professional Edition
X X X
Office 2003 can run on a Windows 64-bit platform using WOW (Windows
(1)
on Win32)

Microsoft® Office 2007 (5)

− Standard & Professional Edition
X X X X
The 2007 Microsoft Office system programs client is a 32-bit application
and can run on a Windows 64-bit platform (Windows XP, Windows Server
(1)
2003, and Windows Vista) but there may be some feature limitation.

Microsoft® Office 2010

− Standard & Professional Edition

According to Microsoft® Corp., Microsoft Office 2010 by default installs the

X (2, 3) X (3) X (3) X
32-bit version even if your computer is running 64-bit editions of
Windows.
Before upgrading from earlier Microsoft Office versions, make sure you
carefully read the Microsoft Office 2010 System Requirements as
stipulated by Microsoft Corp. (1)

Microsoft® Office 2013 X (6) X (6)

− Standard & Professional Edition

2.4.1 Foot Notes

(1)
For detailed information, refer to the respective system requirements as stipulated by Microsoft® Corp.
(2)
Supported as of SAP Business One 8.8 PL17.
For the time being, the SAP Business One release track 8.8 only supports the 32-bit version of the Microsoft
(3)

Office 2010 editions.

(4)
Microsoft® Corp. has announced the end of support for Office 2003 on April 8, 2014.
(5)
Microsoft® Corp. has announced the end of maintenance for Office 2007 on October 9, 2012.
(6)
Supported as of SAP Business One 9.0 PL08 and SAP Business One 8.82 PL14.

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