Electricity Meters IEC/MID

Residential

ZxF100Ax/Cx s2

E350 series 2 (ZxF100Ax/Cx)

User Manual

Date: 18.05.2010

Filename: D000027979 E350 ZxF100Ax Cx series 2 User Manual.docx

© 2009 Landis+Gyr AG

D000027979 c
2/51 Revision history

Revision history

Version Date Comments

a 24.07.2009 First edition
b 18.01.2010 Example absolute value summation corrected, channel configuration table
updated with OBIS codes and remarks, instantaneous power accuracy added,
new section 2.4 "Radio Interference", description of power up display corrected,
range of CDS and NDS display durations corrected, description of error display
changed, meter display list updated (without display text), description of optical
interface enhanced, description of manufacturer specific mode C-C added, de-
scription of optical test outputs enhanced, minor formatting and text improve-
ments.
c 05.05.2010 New display list items, Combined sum integrated in channel configuration
(section 1.6); Summation modes updated, SW-version presentation updated,
Disconnector tamper added, More detailed explanation of disconnector icon,
table of required measuring times updated, display status messages added,
error and status code explanation extended, addressability added, advice
(restriction) for SW-version <= M23 added, Availability for disconnector added

Copyright © 2009, Landis+Gyr. All rights reserved. Subject to change without notice.

Landis+Gyr AG
Feldstrasse 1
CH-6301 Zug
Switzerland
Phone: +41 41 935 6000
www.landisgyr.com

© Landis+Gyr AG D000027979 c – E350 series 2 (ZxF100Ax/Cx) – User Manual

Introduction 3/51

Introduction

Range of validity The present manual applies to the following E350 series 2 meter versions:
Three-phase four-wire network
ZMF100AC and ZMF100AB for active energy (import and export)
ZMF100CC and ZMF100CB for active and reactive energy (import and
export)
Three-phase three-wire network
ZFF100AC and ZFF100AB for active energy (import and export)
ZFF100CC and ZFF100CB for active and reactive energy (import and
export).
For a detailed explanation of the type designation see section 1.6.

Purpose The user manual contains all information required for meter applications for
the intended purpose. This includes:
Provision of knowledge concerning characteristics, construction and
knowledge of meters
Information regarding possible dangers, their consequences and
measures to prevent any danger
Details concerning the performance of all work throughout the service
life of the meters (parameterisation, installation, commissioning, opera-
tion, maintenance, shutting down and disposal)

Target group The content of this user manual is intended for technically qualified person-
nel of energy supply companies, responsible for system planning, installa-
tion and commissioning, operation, maintenance, decommissioning and
disposal of meters.

Reference documents The technical data and functional description of the meters can be found in
separate documents:
D000027981 "Technical Data ZxF100Ax/Cx, series 2"
D000028645 "Functional Description ZxF100Ax/Cx, series 2"

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Table of Contents

1 Description of Unit ________________________________________________________6

1.1 General View __________________________________________________________6
1.2 Purpose of Use _________________________________________________________6
1.3 Advice ________________________________________________________________6
1.4 Field of Application ______________________________________________________7
1.5 Characteristics _________________________________________________________7
1.6 Type Designation _______________________________________________________8
1.7 Measuring Principle _____________________________________________________9
1.7.1 Overview ____________________________________________________________9
1.7.2 Signal generation _____________________________________________________9
1.7.3 Signal processing _____________________________________________________9
1.8 Instantaneous Values ___________________________________________________14
1.9 Anti-tampering and tamper prevention ______________________________________14
1.10 Disconnector __________________________________________________________14
2 Safety __________________________________________________________________16
2.1 Safety Information ______________________________________________________16
2.2 Responsibilities ________________________________________________________16
2.3 Safety Instructions _____________________________________________________17
2.4 Radio Interference _____________________________________________________17
3 Mechanical Description ___________________________________________________18
3.1 Housing ______________________________________________________________18
3.2 Face Plate ____________________________________________________________19
3.3 Connection Diagrams (examples) __________________________________________19
3.4 Dimensions ___________________________________________________________20
4 Installation/De-installation _________________________________________________22
4.1 Mounting the Meter _____________________________________________________22
4.2 Connecting the Meter ___________________________________________________23
4.3 Checking the Connections _______________________________________________24
4.4 Commissioning and Functional Check ______________________________________24
4.5 Disconnecting the Meter _________________________________________________25
5 Operation _______________________________________________________________26
5.1 Control Elements ______________________________________________________26
5.1.1 Display button _______________________________________________________26
5.1.2 Disconnector button __________________________________________________26
5.2 Liquid Crystal Display (LCD) ______________________________________________27
5.2.1 Basic Layout ________________________________________________________27
5.2.2 Explanation of LCD Elements ___________________________________________27
5.2.3 Displaying OBIS Codes________________________________________________29
5.2.4 Display Definitions____________________________________________________30
5.2.5 Display Sequence ____________________________________________________31
5.2.6 Display Check _______________________________________________________33

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5.2.7 Error Display ________________________________________________________ 33

5.2.8 Text messages on display _____________________________________________ 33
5.2.9 Meter display list – available items with OBIS codes _________________________ 34
5.2.10 Display status messages ______________________________________________ 36
5.2.11 Energy efficiency items in the meter display _______________________________ 36
5.2.12 Error descriptions E350 Series 1 and Series 2______________________________ 37
5.3 Optical Test Outputs____________________________________________________ 40
5.4 Optical Interface _______________________________________________________ 40
5.5 Data Readout _________________________________________________________ 41
5.5.1 IEC 62056-21 Mode C ________________________________________________ 41
5.5.2 Readout Configuration ________________________________________________ 41
5.5.3 Readout Status Code (C.5.0) ___________________________________________ 42
5.5.4 Data Readout Procedure via Optical Interface or AMR Module _________________ 43
5.5.5 Addressability of meter ________________________________________________ 44
6 Service_________________________________________________________________ 45
6.1 Operating Faults _______________________________________________________ 45
6.2 Error Codes __________________________________________________________ 45
6.3 Repairing Meters ______________________________________________________ 45
7 Maintenance ____________________________________________________________ 46
7.1 Meter Testing _________________________________________________________ 46
7.1.1 Higher Register Resolution_____________________________________________ 46
7.1.2 Measuring Times ____________________________________________________ 46
7.1.3 Optical Test Outputs __________________________________________________ 47
7.1.4 Connection to a Meter Testing Device ____________________________________ 47
7.1.5 Creep Test _________________________________________________________ 48
7.1.6 Starting Test ________________________________________________________ 48
7.2 Cleaning _____________________________________________________________ 49
8 Decommissioning, Disposal _______________________________________________ 50
8.1 Decommissioning ______________________________________________________ 50
8.2 Disposal _____________________________________________________________ 50
9 Annex: Declaration of conformity___________________________________________ 51

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1 Description of Unit
1.1 General View

Fig. 1.1 General view of meter (with GSM/GPRS Module)

1.2 Purpose of Use

The ZMF100 meters record active and reactive energy consumption in all
3-phase 4-wire networks. They are directly installed in the supply line by
the energy supply company and are read regularly for billing purposes.
The ZFF100 meters differ from ZMF meters in the type of measurement
(Aron circuit for three-phase three-wire networks). Therefore, they are only
equipped with 2 instead of 3 measuring elements.
The data is displayed on an LCD and is also available via optical interface
and with an AMR Module via CS, PLC modem, GSM/GPRS or Ethernet
modem, etc. When provided with transmission contacts, the meters can
also be used as transmission contact meters for telemetering. The rates
can be controlled internally or externally with control inputs (on the AMR
Module).
With an AMR module, the meters can also be used to record counting
pulses of other physical media (e. g. water or gas volumes) or to directly
transmit values recorded by other measuring devices.
Any other application of these meters is regarded as abuse.

1.3 Advice

 Inverted rectifiers used in larger photovoltaic installations may cause

disturbance currents at high frequencies and lead to additional errors.
Although the meters still comply with the specification we recommend not
to use SW-version M21, M22, M23 in these applications.

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1.4 Field of Application

Basic series The basic version provides energy registers for tariffication, red test diodes
for active and reactive energy, an optical interface for meter reading and an
interface for various communication forms. This interface is protected
against fraud and is independent of the module suppliers. The exchange-
able AMR Module is situated outside the calibration liability. The functional-
ity of this meter is suitable for smaller consumers, i.e. for households.
Disconnector The function of the disconnector is customer specific and is defined by the
(ZxF100xB only) communication module. Possible uses: anti-tampering (e.g. disconnection
in case of tampering with magnets), load limitation (fuse control), remote
disconnect (e.g. in case of change of tenant), prepayment. The status of
the disconnector is displayed on the meter, but the disconnector is control-
led by the communication module. If you need detailed information on the
functionality of your disconnector, please consult the user manual of the
communication module installed.
The disconnector is available for connection on 3x 230/400 V only.
Extensions The basic series can be extended with various AMR Modules for additional
functions and communications:
Multirate import/export with external rate control
S0 pulse output
Communication via PLC, GSM/GPRS, or other media.
The meter functions which can be used in the system are defined by the
module (e.g. a 2 rate module is not able to control 6 rates in the meter).
Therefore, meter and module together define the functionality range which
can be used.
As the meter has a wide range of configuration possibilities, a specific
behaviour can in some cases differ from the description below.
Parameterisation The meters can be parameterised, i.e. specific parameters can be set with
software, so that the meters can be supplied according to the specific
wishes of the relevant utility.

 Retroactive modification of the parameters is not possible.

The parameters stored in the meter are protected against unauthorised

overwriting.
Details about parameter settings can be found in the functional description.

1.5 Characteristics
The meters have the following characteristics:
Recording of active and reactive energy in all 4 quadrants (ZMF100Cx)
or recording of active energy imported and exported (ZxF100Ax) with
up to 6 rates
Rate control performed via AMR module
Data display on LCD
Measuring elements in DFS technology (Direct Field Sensor based on
Hall Effect) with excellent measuring characteristics, including flat load
curve, high stability and good protection against interference.

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Active energy measurement accuracy: Classes 1 and 2 (IEC62053-21)

and MID accuracy classes A and B (EN50470-3)
Reactive energy measurement accuracy: Class 2 (IEC62053-23)
Correct measurement even with only one or two phases
Wide range measurement from starting current to maximum current
Serial interface with optical input/output for automatic readout of data
on the spot and for service functions
AMR interface (connection to communication module) for meter
reading and tariff control according to IEC 62056-21
Storage of event information (e.g. power outages)
Installation aids (e.g. phase voltages and direction of energy)
- Presence of phase voltages (voltage values are displayed)
- Visual output (creep indicator) on LCD
- Display of energy direction
- Power indication

1.6 Type Designation

ZMF 1 10 A B e F s2

Network Type
ZFF 3 phase 3 wire network
ZMF 3 phase 4 wire network

Connection Type
1 Direct connection
Accuracy Class active energy
10 Class 1 (IEC); B (MID)
20 Class 2 (IEC); A (MID)
Measured Quantities
A Active energy
C Active and reactive energy

Additional Functionality
C Meter with communication interface
B Meter with communication interface and disconnector
Rates
e 1 rate
d 2 rates
t Multirate (up to 6 rates)
Anti-tampering
- No tamper detection
F Tamper detection
Version
s2 Series 2
The “e” for the 1-rate execution can be skipped in some executions.

 The AMR Module is not part of this type designation, since it is a complete
unit in itself. Users can change it without opening the calibration seal.

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Description of Unit 9/51

1.7 Measuring Principle

1.7.1 Overview

Inputs The main meter inputs are:

Phase connection (L1, L2, L3) and neutral for

- energy measurement
- three-phase power supply of the meter
- PLC communication with communication modules (all phases
prepared)
Display button
Disconnector button (only if meter equipped with disconnector)

Outputs The main meter outputs (partly also inputs) are:

LCD to display measured values and the corresponding OBIS code

Optical test outputs (red, one for active and one for reactive energy)
Optical interface for automatic data readout on site by means of a
suitable HHT (Hand Held Terminal) (also input)
Secured AMR Interface for automatic data readout through an AMR
module, e.g. E35C module, with a PLC, GSM/GPRS or other medium
(also input).

Power supply The supply voltage for the meter electronics is taken from the three-phase
system. A voltage monitor guarantees a safety data storage in the event of
a mains voltage failure and a correct start-up after the return of the voltage.
Memory A non-volatile memory (EEPROM) contains the parameter set of the meter
and secures the stored measurements against loss due to power failure.

1.7.2 Signal generation

The three measuring elements, DFS (Direct Field Sensor based on Hall
effect), register the phase currents with the magnetic field of the current
loops and the phase voltages over a resistor divider. The analog/digital
converters transform both signals into digital voltage and current data. This
data is then multiplied by a digital multiplier to produce an energy propor-
tional value. The resulting value is fed into the microprocessor, which adds
the value to the corresponding values of the other phases and the sum is
then transferred into the corresponding energy registers (rate-dependent).
The microprocessor generates pulses for the test diodes from the digital
sum to the meter constant R.

1.7.3 Signal processing

The meter records active and reactive energy and can distinguish between
energy import and export in up to 6 rates (depending on configuration).
Calibration Calibration data is stored during the final testing of the meter.

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Start detection The microprocessor compares the measured power with the minimum
starting power. The signals are only passed on for summation if the mini-
mum starting power is exceeded.
Measured quantities The following energy values can be measured and stored in the registers:

Active energy A
Reactive energy R
Apparent energy S
The signals +A and +R are formed by summation for imported measured
active and reactive energy. The signals –A and –R are formed by summa-
tion for exported measured active and reactive energy. The combined totals
are the sum of the absolute values of +A and –A or +R and –R.
Energy type: kWh, kvarh or kVAh
Direction: Import, export, ± reactive
Source: Individual phase, summed etc.
Instantaneous Values: Voltage, current, frequency, power factor

Measurement There are 6 independent measurement channels. One of the measured

channels quantities can be assigned to each of this register.
Energy registers Each measurement channel has 6 rate registers and 1 total register. 42
registers are therefore available in total.
All registers work internally with 9 digits. The internal magnitude is Wh
(Watt-Hours). They cannot be reset. At 999999999, a rollover to 0 takes
place. The display and readout formats vary from the internal format.
Rates The meter is designed for up to 6 rates. The assignment of the rate regis-
ters is done by means of parameterisation and is shown on the face plate.
Rate control is performed by the external module.
Rate control With up to 2 rates, the rate switching is operated by the AMR Module directly
or by control inputs. The rate switching for more than 2 rates can be oper-
ated only by the AMR module.

Summation methods
Summation can take place in different ways:

Summation by vectors "Ferraris mode":

+A/–A As in Ferraris meters the meter summates the values of the individual
phases taking account to the sign. With differing signs (energy directions)
the sum corresponds to the difference between the positive and negative
values as shown in the figure below.
If the vectorial sum of the three vectors AL1, AL2, AL3 is positive, then active
energy is imported (+A).
If the vectorial summation of all three vectors AL1, AL2, AL3 is negative, then
active energy is exported (–A). See following figure.
The same applies to reactive energy. A distinction of the different quadrants
is also possible.

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 30 kWh 30 kWh
Description of Unit 11/51
20 kWh 20 kWh

10 kWh 10 kWh

0 kWh 0 kWh

–10 kWh –10 kWh

1st hour 2nd hour 3rd hour 1st hour 2nd hour 3rd hour
L1 2 kWh 2 kWh 2 kWh L1 2 kWh 2 kWh 2 kWh
L2 5 kWh 5 kWh -5 kWh L2 5 kWh 5 kWh -5 kWh
L3 -3 kWh 3 kWh -3 kWh L3 -3 kWh 3 kWh -3 kWh
Sum 4kWh 10 kWh -6 kWh Sum 4kWh 10 kWh 0 kWh
Sum kum 4 kWh 14 kWh 8 kWh Sum kum 4 kWh 14 kWh 14 kWh

Fig. 1.2 Example vectorial summation active energy (left ±A, right: only +A)

Summation by Summation by quantity separates the positive from the negative values of
quantity (magnitude) the individual phases. Measured quantity +A therefore only includes the
Σ+A/Σ–A positive values (+A1 and +A3 in example 1), measured quantity –A only
the negative values (–A2 in example 1), provided any are present.
In case of a connection error the meter measures correctly the real energy
consumption. It also measures a real export in the correct way.
For active energy import (+A) only positive magnitudes of AL1, AL2, AL3 are
counted. Negative magnitudes of AL1, AL2, AL3 are discarded.
For active energy export (–A) only negative magnitudes of AL1, AL2, AL3 are
counted. Positive magnitudes of AL1, AL2, AL3 are discarded.
The same applies to reactive energy. A distinction of the different quadrants
40 kWh 40 kWh
is also possible.
30 kWh The following examples show the magnitude summation for active energy
30 kWh
import (left) and for active energy export (right).
20 kWh 20 kWh

10 kWh 10 kWh

0 kWh 0 kWh

–10 kWh –10 kWh

1st hour 2nd hour 3rd hour 1st hour 2nd hour 3rd hour
L1 2 kWh 2 kWh 2 kWh L1 2 kWh 2 kWh 2 kWh
L2 5 kWh 5 kWh -5 kWh L2 5 kWh 5 kWh -5 kWh
L3 -3 kWh 3 kWh -3 kWh L3 -3 kWh 3 kWh -3 kWh
Sum 7 kWh 10 kWh 2 kWh Sum 3 kWh 0 kWh 8 kWh
Sum kum 7 kWh 17 kWh 19 kWh Sum kum 3 kWh 3 kWh 11 kWh

Fig. 1.3 Example magnitude summation active energy (left: +A, right –A)

Summation by single This method summates the quantity of the individual phases independent
quantities of the energy direction. A connection error – however – has no effect on the
Σ |A Lx| result of measurement.
But if there is a real export in one phase, this method leads to incorrect
measurement results.

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Summation by With this method the meter adds exported and imported energy. This
Absolute value method only makes sense if the utility is sure there is no energy export.
|+A| + |–A| This method is available in vectorial and magnitude summation mode.
The absolute magnitude summation can be used as an anti-tampering
measure. Here negative magnitudes of AL1, AL2, AL3 are added to the positive
magnitudes of AL1, AL2, AL3. See example below.
30 kWh

20 kWh 20 kWh

10 kWh
10 kWh

0 kWh 0 kWh

–10 kWh –10 kWh

1st hour 2nd hour 3rd hour 1st hour 2nd hour 3rd hour
L1 2 kWh 2 kWh 2 kWh L1 2 kWh 2 kWh 2 kWh
L2 5 kWh 5 kWh -5 kWh L2 5 kWh 5 kWh -5 kWh
L3 -3 kWh 3 kWh -3 kWh L3 -3 kWh 3 kWh -3 kWh
Sum 4 kWh 10 kWh 6 kWh Sum 10 kWh 10 kWh 10 kWh
Sum kum 4 kWh 14 kWh 20 kWh Sum kum 10 kWh 20 kWh 30 kWh

Fig. 1.4 Example absolute value summation active energy (left: combined sum, vectorial, always positive;
right: combined sum, magnitude, always positive per phase)

Subtraction With this method the meter subtracts an exported energy from the impor-
|+A| – |–A| ted. It cannot detect a connection error.

 Use of vectorial and magnitude mode

ZFF meters must work in vectorial mode – we don‟t have energy values for
each phase (3 phases and only 2 measurement systems).

For ZMF most of the customers use vectorial mode too. Only some
customers use magnitude mode, mainly for tamper prevention.

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Description of Unit 13/51

Calculation Example 1 Example 2

method A1 A1
Register content A2 A2
without sign A3 A3
A1 A2
+A A3
A3 A1
–A A2
A1 A2 A2
+A
A3 A3 A1
–A
A1 A2 A3 A1 A2 A3
A Lx
A1 A2 A3 A1
+A – –A A3 A2
A1 A2 A3 A1
+A + –A A3 A2

Fig. 1.5 E350 –Phase summation samples

Further measurement In addition to the usual quantities, the measured quantities active, reactive
quantities and apparent energy have further possibilities such as:

Subtraction of reactive energy |+R| – |–R|

Addition of reactive energy |+R| + |–R|
Quadrants +Ai, +Ac, –Ai, –Ac
etc.
Further samples More samples and applications are shown in the functional description.

4-quadrant The reactive energy (±Rc, ±Ri) is allocated to the 4 quadrants as follows:
measurement
+R

+ kvarh + kvarh
+Rc +Ri
Quadrant II Quadrant I
Export -A +A Import
- kWh Quadrant III Quadrant IV + kWh

- kvarh
-Ri -Rc - kvarh

-R
Fig. 1.6 4-quadrant measurement (only in ZxF100Cx meters)
The reactive energies of the individual phases can be allocated to the 4
quadrants in the same way.

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Channel configuration To each of the 6 available channels a measured quantity can be assigned
by parameterisation. The following table shows some of the most common
measured quantities used:
Value OBIS Direction Quadrant(s) Phase Unit Remarks
+A 1.8.0 Import I + IV Sum kWh 1
+A 1.8.0 Import I + IV L1 + L2 + L3 kWh 2
–A 2.8.0 Export II + III Sum kWh
|+A| + |–A| 15.8.0 Combined sum I + II + III + IV Sum kWh 3
+R 3.8.0 Import I + II Sum kvarh
+R 5.8.0 Import I Sum kvarh
+R 6.8.0 Import II Sum kvarh
–R 4.8.0 Export III + IV Sum kvarh

Remark 1: by vector (Ferraris mode)

Remark 2: by signal values (magnitude summation)
Remark 3: always positive registration (anti-tampering measure)
Sum = vectorial sum of ALi or RLi
L1 + L2 + L3 = magnitude sum
More configuration possibilities can be found in the functional description.

1.8 Instantaneous Values

Instantaneous values are updated every second.

Measured value Resolution Start value Max. value Accuracy

Voltages L1, L2, L3 1V 440 V ±1%
Currents I1, I2, I3 0.01 A 0.2 A 99.99 A ±5% for 0.01 to 0.075 Ib
±2.5% for 0.075 Ib to Imax
(Ib = 5 A, Imax = 100 A)
Frequency 0.1 Hz ±1%
Power Factor 0.1 ±1%
Power 0.01 kW ±1% (at I > 0.075 Ib)

1.9 Anti-tampering and tamper prevention

E350 meters feature four optional anti-tampering functions:
Detection of terminal cover opening
Detection of DC magnetic field
Sealable access lock to voltage connections
Detection of Disconnector tampering (Disconnector meters only)

1.10 Disconnector
The ZxF100xB version of the E350 meter is equipped with a disconnector
which is controlled via the communication module. Various functions can be
implemented:
disconnection if credit has been used up
change to minimum power mode if credit has been used up

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Description of Unit 15/51

disconnection if max. power has been exceeded over a specified time

others
The disconnector can either be controlled via the AMR module or manually
with the disconnector button on the meter‟s terminal cover (if parameterised
accordingly, see also section 5.1.2 "Disconnector button").

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16/51 Safety

2 Safety
This section describes the safety information used in this manual, outlines
the responsibilities and lists the safety instructions to be observed.

2.1 Safety Information

Attention is drawn to dangers and their level (severity and probability) in
this user manual in the following way:

Definition of Danger
For a possibly dangerous situation, which could result in severe physical
injury or fatality.

Definition of Warning
For a possibly dangerous situation, which could result in minor physical
injury or material damage.

 Definition of Note
For general details and other useful information to simplify work.

All safety information also describes the type and source of the danger, its
possible consequences and measures to counteract the danger.

2.2 Responsibilities
The owner of the meters is responsible that all persons engaged on work
with meters:
1. Are competent and qualified in accordance with national regulations
(see ISSA "Guideline for Assessing the Competence of Electrically
Skilled Persons").
2. Have read and understood the relevant sections of the user manual.
3. Strictly observe the safety instructions (according to section 2.3) and
the operating information in the individual sections.
In particular, the owner of the meters bears responsibility
for the protection of persons,
prevention of material damage
and the training of personnel.
Landis+Gyr AG provides training courses for this purpose on specific
equipment; please contact the relevant agent if interested.

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Safety 17/51

2.3 Safety Instructions

The following safety instructions must be observed at all times:
The meter connections must not be under voltage during installation or
when opening. Contact with live parts is dangerous to life. The relevant
main fuses should therefore be removed and kept in a safe place until
the work is completed, so that other persons cannot replace them un-
noticed.
Local safety regulations must be observed.
The meters must be held securely during installation. They can cause
injuries if dropped.
Meters which have fallen, must not be installed, even if no damage is
apparent, but must be returned for testing to the service and repair de-
partment responsible (or the manufacturer). Internal damage can result
in functional disorders or short-circuits.
The meters must on no account be cleaned with running water or with
compressed air devices. Water penetrating can cause short-circuits.

2.4 Radio Interference

 Possible radio interference in residential environments

This meter is normally a class B product. In combination with some commu-
nication modules it can become a Class A product. In a domestic environ-
ment, this may then cause radio interference, in which case the user may
be required to take adequate measures.

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3 Mechanical Description
3.1 Housing
The internal construction of the meter will not be described here, as the
meter is sealed after calibration and verification.
1 2 3 4

5 5

6
7
8

9
10 10

11

12
13 13

Fig. 3.1 Front view of meter

1 Front cover (face plate with laser marking, for details see Fig. 3.2)
2 Suspension hanger (not inserted for covered mounting)
3 LCD
4 Display button
5 Screw with sealing point (manufacturer or verification seal)
6 Optical interface
7 Test diode active energy (red)
8 Test diode reactive energy (red)
9 AMR Module compartment
10 Screw with sealing point (manufacturer or utility seal)
11 Terminal cover
12 Disconnector button
13 Screw with sealing point (utility seal)
A terminal block with all connecting terminals is located under the terminal
cover. On the terminal cover, two sealing points for utility seals prevent
unauthorised access to the phase connections and therefore help to avoid
unrecorded power consumption.

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Mechanical Description 19/51

3.2 Face Plate

The face plate (laser marking on front cover) shows customer specific
meter information.

Fig. 3.2 Basic layout of face plate

1 Meter data
2 Double protection insulation symbol
3 Approval symbol, CE conformity symbol
4 Customer No. / Barcode / Ownership designation
5 Active rate
6 Connection diagram
The display key and the display are fully described in section 5.

3.3 Connection Diagrams (examples)

 Where to find relevant diagrams

The diagrams relevant for the installation are shown on the meter‟s face
plate or specified otherwise (e.g. inserted in the terminal cover).

ZMF100AC/CC, ZMF100AB/CB

N N

Fig. 3.3 Connection diagram ZMF100xC (left, M-Connection) and ZMF100xB

(right, with disconnector)
ZFF100AC/CC, ZFF100AB/CB

Fig. 3.4 Connection diagram ZFF100xC (left, Aron-Connection), ZFF100xB

(right, with disconnector)

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3.4 Dimensions
The meter is either available with a standard terminal cover (see Fig. 3.5)
or with an extended terminal cover (see Fig. 3.6)

Fig. 3.5 Meter dimensions (version with standard terminal cover)

Fig. 3.6 Meter dimensions (version with extended terminal cover)

The meter with extended terminal cover offers increased safety since the
phase connecting wires are protected under the terminal cover.
The suspension triangles are identical with both terminal covers. They
comply with DIN standards.

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Fig. 3.7 Meter rear view (left with standard terminal cover, right with extended
terminal cover)
Terminals are available with an opening diameter of 8.5 mm and 9.5 mm.
Terminals with opening diameter of 8.5 mm and 9.5 mm have the same
position on the terminal block.

Fig. 3.8 Terminal layout and dimensions

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4 Installation/De-installation
4.1 Mounting the Meter
The meter should be mounted as follows on the meter board or similar de-
vice provided for this purpose (see also section 3.4 "Dimensions"):
1. Find the correct position for the meter. Ensure there are no wires
underneath the holes to be drilled.
2. Define the desired form of fixing (open or covered meter mounting).
3. Ensure with a phase tester or universal measuring instrument that the
connecting wires are not live.

162 mm for covered mounting

180 mm for open mounting

75 mm

150 mm

Fig. 4.1 Drilling plan

4. Mark the three fixing points (suspension triangle as shown in the drill-
ing plan Fig. 4.1) on the mounting surface provided.
5. Drill the three holes.
6. Unscrew the meter terminal cover.
7. For open meter mounting insert the meter suspension eyelet – this is
supplied in the terminal cover – into the corresponding opening at the
rear side of the meter until the suspension eyelet engages (see Fig. 4.2).

Fig. 4.2 Meter suspension eyelet

8. Fit the meter with 3 fixing screws on the mounting surface provided.

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4.2 Connecting the Meter

Remove main fuses before connecting

The connecting wires at the place of installation must not be live when fit-
ting the meter. Touching live parts is dangerous to life. Remove the corres-
ponding main fuses and keep them in a safe place until work is completed,
so that they cannot be replaced by anyone unnoticed.

Provide overcurrent protection

For ZxF100xB meters: As the disconnector is not equipped with a thermal
and/or short circuit protection device, it needs to be protected with an exter-
nal fuse or overload switch.
For ZxF100xC meters: As the meter has no internal overcurrent protection
and no method of disconnection from the mains, this must be provided by
the end installation.

Connecting the phase connection lines

1. Shorten the phase connecting wires to the required length and then
strip them.
2. Insert the phase connecting wires into the corresponding terminals (the
terminals are numbered as shown in the connection diagram) and tighten
the terminal screws firmly (max. torque 3 Nm).
It is recommended to identify the beginning and end of the relevant conduc-
tors with a suitable test unit (e.g. buzzer) to ensure that the right consumer
is connected to the meter output.

L1 L2 L3 N

Phase connections
Fig. 4.3 Meter connections
With small conductor cross-sections (e.g. 4 mm2) the connecting line must
be placed in the indentation (stamping) of the current loops, so that it can-
not shift sideways when tightening the terminal screws. Ensure that the
connecting line remains in the indentation when tightening.
Indentation (stamping) for smaller connection lines

Current loop conductors

Fig. 4.4 Cross-section through current loop conductor

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 Insufficiently tightened screws

Insufficiently tightened screws of the connections can lead to increased
power losses at the terminals and therefore to undesirable heating. A
contact resistance of 1 m causes a power loss of 6.4 W at 80 A!

Insulate to correct length

Touching live parts is dangerous to life. Shorten the stripped part of the
connecting wire if bare wire is visible above the terminal edge.

Do not withdraw connecting wires with closed terminals

Never withdraw connecting wires with the terminal closed, since this could
damage the terminal.

4.3 Checking the Connections

Before putting the meter into operation check (and correct, if necessary) the
following points to ensure a correct connection:
1. Has the correct meter (identification number) been installed at the
measuring point of the relevant consumer?
2. Is the calibration connection closed (sealable sliding piece inserted
and sealed)?
3. Are all screws for the phase and neutral connections tightened well?
4. Are all inputs and outputs connected correctly? The house connection
or consumer fuse wires must be present at the input (terminals 1, 4, 7),
those of the meter to the consumer at the output (terminals 3, 6, 9).
5. Is the neutral conductor connected to terminals 10 and 12?
Interchanging of a phase with the neutral could destroy the meter.
Mount the terminal cover after a successful check of the connections,
tighten its screws and seal it.

4.4 Commissioning and Functional Check

Do not touch live parts

The main fuses must be inserted to put the meter into operation and for the
functional check. Without terminal cover there is a danger of contact with
the terminals. Touching live parts is a danger to life.

The installed meter should be put into service and checked as follows:
1. Insert the corresponding main fuses. The meter is on.
2. Check whether the display appears correctly (no error message) and
with no load connected that the anti-creep indicators are constantly on.
3. Connect a load and check whether the anti-creep indicator for active
energy disappears.
4. Check whether the disconnector (if present) works according to the
functionality specified for your application.

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4.5 Disconnecting the Meter

Remove main fuses before disconnecting

The connecting wires at the place of installation must not be live when
removing the meter. Touching live parts is dangerous to life. The corres-
ponding main fuses should be removed and kept in a safe place until work
is completed, so that they cannot be replaced by anyone unnoticed.

For ZxF100xB: Do not use the disconnector as a main switch for

disconnecting purposes! The meter remains connected to the mains!

Remove the meter from the network as follows:

1. Switch off the voltage. The display goes off.
2. Remove the seal at the terminal cover.
3. Release and remove the terminal cover.
4. Ensure with a phase checker that the connecting wires have no
voltage. If there is voltage, remove the main fuses.
5. Remove the connecting wires of the AMR Module, if available.
6. Loosen the terminal screws of the phase and neutral connecting wires
with a suitable screwdriver and withdraw the wires from the terminals.
7. Fit a substitute meter as described in section 4.2 "Connecting the
Meter" and the following sections, if necessary.

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5 Operation
5.1 Control Elements
E350 meters have a display button on the front cover and a disconnector
button on the terminal cover, if the meter is equipped with a disconnector.
Data acquisition is either made by reading the display or automatic readout
via the optical interface. For this purpose, the optical head is placed on the
marked position on the front cover of the meter and readout is performed
with a handheld terminal (refer to section 5.5 "Data Readout").

5.1.1 Display button

The display button is located on the front cover on the right of the LCD.

Display button

Fig. 5.1 Display button

By pressing the display button, the display mode or the displayed value can
be changed (see section 5.2.4 "Display Definitions").

5.1.2 Disconnector button

The disconnector button (option) is located on the terminal cover.

Disconnector button

Fig. 5.2 Disconnector button

If the disconnector button is pressed, the disconnector opens and/or closes
depending on parameterisation, i.e. a closed disconnector can always be
opened with the disconnector button whereas closing an open disconnector
needs an additional permission from the meter.

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5.2 Liquid Crystal Display (LCD)

5.2.1 Basic Layout
The basic layout shows all indication possibilities of the LCD.
1 2 3 3 2 4 5

-P
+Q m3
-Q +P MJ 6
GJ
L1 L2 L3 VA k arh

12 11 10 9 8 7
Fig. 5.3 Basic layout of LCD

1 Reactive anti-creep indication

2 Active energy direction indication (+P: import, -P: export)
3 Reactive energy direction indication (+Q: import, -Q: export)
4 Active anti-creep indication
5 Value field (eight 7 segment digits)
6 Unit indications
7 6 arrow symbols for rate indication
8 Phase voltage indications (flashing if rotating field reversed)
9 Tamper alert indicator
10 Index field (five digits with 7, 8 or 11 segments)
11 Disconnect icon
12 Media icons (water, heating, gas, electricity)

5.2.2 Explanation of LCD Elements

For the purpose of this document, flashing LCD segments will be shown in
grey colour.

Value field

Up to 8-digit values can be displayed in the value field. The 7 segment dig-
its are able to display numeric data or limited alpha numeric text. Additional
decimal points and colons enhance the 7 segment digits. This allows the
representation of values with decimal places as well as date and time for-
mats.
Unit indications VA k arh
m3 MJ GJ
With the unit indications below and on the right side of the value field the
following units can be displayed: V, A, kWh, kVah, kVarh, kW, kVa, kVar,
m3, MJ, GJ. The unit displayed indicates which register is being viewed.

Active energy Always indicates the sum of the three phases:

direction indication

+P
positive active energy direction (imported from power company)
-P
negative active energy direction (exported to power company)

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-P positive active energy direction, but negative active energy

+P
direction of individual phases (arrow -P flashes); only in three-
phase four-wire circuit (only with magnitude summation).
-P negative active energy direction, but positive active energy
+P direction of individual phases (arrow +P flashes); only in three-
phase four-wire circuit (only with magnitude summation)

Reactive energy Always indicates the sum of the three phases:

direction indication

+Q positive reactive energy direction

-Q
negative reactive energy direction
+Q positive reactive energy direction, but negative reactive energy
-Q
direction of individual phases (arrow -Q flashes); only in three-
phase four-wire circuit (only with magnitude summation)
+Q negative reactive energy direction, but positive reactive energy
-Q
direction of individual phases (arrow +Q flashes); only in three-
phase four-wire circuit (only with magnitude summation)

Quadrant Indicates in which quadrant the present measurement is made:

+Q 1st quadrant -P 3rd quadrant

+P -Q
nd
-P
+Q 2 quadrant 4th quadrant
-Q +P

Reactive anti-creep
indication
The reactive anti-creep indication (a diamond) shows that the kvarh regis-
ters have entered anti-creep mode. No energy is flowing through the meter
(no reactive energy direction indicator displayed).

Active anti-creep
indication
The active anti-creep indication (a circle) shows that the kWh registers
have entered anti-creep mode. No energy is flowing through the meter
(no active energy direction indicator displayed).

Media icons

The media icons represent the medium measured (from left to right water,
gas, heating and electricity). The media icon displayed corresponds to
group A of the OBIS identification code (see also section 5.2.3).
The electricity media icon is either on if data from the internal meter is dis-
played or is flashing if data from an external meter is displayed (automati-
cally controlled). The water, gas and heating media icons are also flashing
if data from an external source is displayed.

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Disconnect icon This icon indicates that the respective media (represented by the
displayed media icon) is disconnected by the disconnector.

Icon ON: Disconnector open (circuit interrupted)

Icon OFF: Disconnector closed (circuit closed, current can flow)
Icon flashing: Disconnector open, can be closed locally (Push Button)

This operation is the preset. The operation will be controlled by the installed
module. Please refer to the manual of the module for valid operation mode.
Alternatively to this indication a display of the disconnector status can be in
the installed module and the display on the LCD can be disabled.

Tamper alert
indicator
This icon is switched on when the meter has detected the tamper event
parameterised
(either terminal cover, disconnector or strong magnetic field).

Phase voltage L1 L2 L3
indications
The phase voltage indications are switched on if the respective phase volt-
ages are present. It can be selected by parameterisation whether all the
phase voltage indications are flashing if the rotating field goes in the wrong
direction and/or whether they are flashing if the energy flow is reverse in
the corresponding phase.

Arrow symbols
The 6 arrow symbols indicate the active rate as marked on the face plate.
It can be parameterised whether the arrow symbol for the active rate is on
or flashing.

Index field

Up to 5-digit indices are displayed in this field which define the value in the
value field with groups C, D and E of the OBIS identification code (see fol-
lowing section).
Examples:
1.8.0 indicates that the status (group D = 8) of total (group E = 0) active
energy import of all phases (group C = 1) is displayed in the value field.
0.9.1 indicates that the local time is displayed in the value field.

5.2.3 Displaying OBIS Codes

For OBIS (Object Identification System) the structure A-B:C.D.E.F applies.
The individual groups have the following significance:
A Defines the medium, e.g. electricity, gas, heat or water-related data.
Group A is represented with the media icons.

B Group B is not shown on E350 meters (only channel 1 available).

C Defines the measured quantity, the abstract or physical data items re-
lated to the information source concerned, e.g. active power, reactive

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power, apparent power, power factor, current or voltage.

D Defines types, or the result of the processing of physical quantities ac-
cording to various algorithms. The algorithms can deliver energy and
demand quantities as well as other physical quantities.
E Defines the rates in use. For abstract data or for measurement results
without rates, this value group can be used for further classification.
F Group F is not shown on E350 meters.

Representation OBIS identification code 1-1:31.7.1.0 (line current in phase L1) is repre-
example sented as follows on the display:

+P

L1 L2 L3 A

Group A of the OBIS identification code is represented by the media icon

for electricity, groups B and F are not displayed and groups C to E are re-
presented as index value 31.7.1.
The line current in phase L1 is indicated with 25.24 A.
The active energy direction arrow +P, the phase voltage indications L1, L2
and L3 and the arrow symbol of the current rate are also displayed.

5.2.4 Display Definitions

The meter can show various displays. Here are some examples.

 Note
The number of digits and decimal places displayed can be parameterised
(also whether leading zeros are to be displayed).
The following examples show different settings.

Total active energy import Total power factor

+Q +Q

+P +P

L1 L2 L3 k h L1 L2 L3

Total reactive energy import Mains frequency

+Q +Q

+P +P

L1 L2 L3 k arh L1 L2 L3

Active energy import rate 1 Status code

+Q +Q

+P +P

L1 L2 L3 k h L1 L2 L3

Active energy export rate 2 Phase fail counter L1

+Q +Q

+P +P

L1 L2 L3 k h L1 L2 L3

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Line voltage L1 Manufacturer identification number

+Q +Q

+P +P

L1 L2 L3 V L1 L2 L3

Line current L3 Water consumption

+Q m3
+P

L1 L2 L3 A L1 L2 L3

Total active energy Heat consumption

+Q

+P MJ

L1 L2 L3 k h L1 L2 L3

Reactive energy L1 Gas consumption

+Q m3
+P

L1 L2 L3 k arh L1 L2 L3

5.2.5 Display Sequence

The previous section showed in detail the possible displays. The display
sequences shown on any specific customer‟s product are set through para-
meterisation at the factory.
There are two display sequences:
Normal display sequence (NDS)
Certification display sequence (CDS) for service purposes
The normal display sequence can include up to 31 displays, the certification
display sequence up to 63 displays (defined by parameterisation).
The parameters which have an influence on the display sequence must be
defined in the configuration process.
These items are:
Leading zeros can be enabled/disabled for registers
Energy register displays can be defined with an integer part of 6 digits
(in exceptional cases 5) and with 0, 1, 2 or 3 decimal places. Max 6
significant digits (left of the decimal point) are allowed. Max. 8 digits
including decimal places are available.
Only 6 integer digits are allowed for meters according MID.
Active rate indication can be enabled or disabled
Flashing decimal point to indicate that the meter is in the certification
display sequence

Power up During power up of the meter the type and software version of the meter is
displayed for 10 seconds.

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The display contains:

In the main field "100" and the characters to define whether it is an
active or a combi meter respectively a meter with or without discon-
nector, e.g. 100 AB, 100 AC, 100 BC, 100 BB.
In the index field the software version,
e.g. 21 for version M21 or with alternative format: 2300 for M23.0.0.
Then the certification display sequence appears and scrolls through the list
items (Autoscrolling only after power up). If start-up time for certification
mode display is zero, the display starts directly with the main display list.
Certification display The certification display sequence allows tests to be carried out by allowing
sequence (CDS) registers to be displayed at higher resolutions, and is accessed when the
meter is first powered up, or on a long press (more than 5 seconds) of the
display button.
The items in the certification display sequence (maximum 63) can be scrol-
led through with short presses (less than 5 seconds) of the push button.
When the end of the sequence is reached, auto-cycling of the normal dis-
play sequence will start. Auto-cycling of the normal display sequence will
also start if the button isn‟t pressed for a period, configurable at manufac-
turing, of between 0 and 30 minutes (default 30 min.), or on a long press
of the push button.
Normal display The number of displays (max. 31) and their sequence (auto scroll) can be
sequence (NDS) parameterised, also the display duration for the items (between 1 and 15
seconds). After the last display in the auto scroll sequence, status messages
(e.g. error, tamper, low voltage) are displayed, and then it starts again. The
normal display sequence can be split by parameterisation into a limited
auto scroll part (e.g. the 5 most important displays) and an only manually
accessible part (the remaining displays). If the number of displays in the
auto scroll part is set to 1, auto scroll is switched off and the first display of
the normal display sequence is displayed continuously.
Up to 12 displays, under the control of the AMR module, can be included in
the normal display sequence.
A short press moves the display to the next item in the sequence. Re-
peated short presses will scroll through to the end of the sequence, then
"End" is displayed after which auto-cycling is resumed. Auto-cycling will
also be resumed after a configurable number of seconds from when the
button was last pressed. This "auto-cycle timeout" value can be configured
at manufacturing to between 5 and 60 s (default 30 s).
A long press will access the certification display sequence.
Example The following table shows a simple meter normal display sequence con-
figuration. The value of the total active energy import register is assumed
to be 000123456 Wh and that of the total reactive energy import register
000009876 varh. The registers are set to show 6 digits with 1 decimal
place. The leading zeros are not suppressed.
Displayed value
Total active energy import
Total reactive energy import
Display check (all segments on)
Empty display (all segments off)

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+Q

+P
The meter first shows the total
active energy import register as
L1 L2 L3 k h 00123.4 kWh, followed by the
+Q
reactive energy import register as
+P 00009.6 kvarh and all segments on
and then all off. The display dura-
L1 L2 L3 k arh
tion for each display can be set
-P
+Q m3
between 1 and 10 seconds, but not
-Q +P MJ individually. This sequence is re-
GJ
peated until the meter is switched
L1 L2 L3 VA k arh
off or the installation sequence
entered.

+Q

+P

L1 L2 L3 k h

+Q

+P

L1 L2 L3 k arh

etc.

5.2.6 Display Check

During the display check all segments of the display are on. Especially the
index and value fields should be checked for missing segments.
-P
+Q m3
-Q +P MJ
GJ
L1 L2 L3 VA k arh

5.2.7 Error Display

An error display can be included in a display sequence, but it also automati-
cally turns up in case of a malfunction. The error number is based on a 32
bit value in which each bit, if set, indicates a particular error condition. In
the following error display the error number "00002002" is composed of the
two errors "00000002" (Failed communication with the MMI device more
than 32 times) and "00002000" (Calibration value failed checksum).
+Q

+P

L1 L2 L3

The error messages are described below.

5.2.8 Text messages on display

It is possible for the module to show information on the meter display. Pos-
sible items include Ids of connected devices, time. For this, the value and
the index fields can be used. This information is available in the module
documentation.
The following characters can be used in text messages:

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Zeichen LCD Zeichen LCD Zeichen LCD

<SPACE> A N

– (minus) B O

_ (underscore) C P

0 D Q

1 E R

2 F S

3 G T

4 H U

5 I V

6 J W

7 K X

8 L Y

9 M Z

 Display variations
Some characters might be displayed differently, depending on module and
meter version.
Characters which can‟t be represented with the 7-segment-display will be
replaced by an underscore (there are also meter versions with a slightly
different character set. E.g. the characters that cannot be shown are
represented with a lower "o").

5.2.9 Meter display list – available items with OBIS codes

OBIS code Item

F.F Error Code (always first in the list)
C.1.0 Meter identification (8 character string)
0.0 Customer identification (16 character string) (Readout)
0.0.1 Customer identification (characters 1-8) (Display)
0.0.2 Customer identification (characters 9-16) (Display)
C.1.1 Manufacture identification (8 character string)
C.90.1 IEC-address of meter
1.8.0 Total active energy import
1.8.X Active energy import rate X (X = 1…6)
2.8.0 Total active energy export
2.8.X Active energy export rate X (X = 1…6)

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OBIS code Item

3.8.0 Total reactive energy import
3.8.X Reactive energy import rate X (X = 1…6)
4.8.0 Total reactive energy export
4.8.X Reactive energy export rate X (X = 1…6)
32.7.0 Line voltage L1 or L12
52.7.0 Line voltage L2
72.7.0 Line voltage L3 or L32
31.7.1 Line current L1
51.7.1 Line current L2
71.7.1 Line current L3
36.7.0 Active energy L1
56.7.0 Active energy L2
76.7.0 Active energy L3
16.7.0 Total active energy
33.7 Power factor L1
53.7 Power factor L2
73.7 Power factor L3
13.7 Total power factor
151.7.0 Reactive energy L1
171.7.0 Reactive energy L2
191.7.0 Reactive energy L3
131.7.0 Total reactive energy
14.7.0 Mains frequency
82.8.2 DC field detection counter
82.8.1 Terminal cover removal counter
C.5.0 Status code (see section 5.5.3)
C.7.0 Power off counter
C.7.1 Phase fail counter L1
C.7.2 Phase fail counter L2
C.7.3 Phase fail counter L3
0.2.0 Software version
0.2.1 Parameter identification
C.2.0 Number of parameterisations
0.2.1 Scheme ID
All off Blank display
All on All segments on
5.8.0 Reactive Energy Q1
6.8.0 Reactive Energy Q2
7.8.0 Reactive Energy Q3

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OBIS code Item

8.8.0 Reactive Energy Q4
9.8.0 Apparent Energy {+kVAh} (Q1+Q4)
10.8.0 Apparent Energy {-kVAh} (Q2+Q3)
15.8.0 Active Energy - Absolute Value [|+A|+|-A|] {+kWh}
16.8.0 Active Energy - Absolute Value [|+A|-|-A|] {+/-kWh}
128.8.0 Active Energy - Sum Phase Absolute Value [„SUM‟ |A Li|] {+kWh}
130.8.0 Reactive Energy - Absolute Value [|+R|+|-R|] {+kvarh}
131.8.0 Reactive Energy - Absolute Value [|+R|-|-R|] {+/-kvarh}
132.8.0 Reactive Energy - Import [+R(Q1+Q4)] {kvarh(+)}
133.8.0 Reactive Energy - Export [-R(Q2+Q3)] {kvarh(-)}
36.7 Phase R kW
56.7 Phase S kW
76.7 Phase T kW
16.7 Total (R+S+T) kW
151.7 Phase R kVar
171.7 Phase S kVar
191.7 Phase T kVar
131.7 Total (R+S+T) kVar
4 Energy efficiency items (see section5.2.11)
Module data 1 - 12
End of list

5.2.10 Display status messages

Depending from configuration the following messages can appear on the
end of a display list:
td: terminal cover tamper detection
mfd: magnetic fraud detection
btd: breaker tamper detection
rEd: Reverse Energy has been detected

5.2.11 Energy efficiency items in the meter display

If configured appropriately the display can list 4 new items intended to allow
the consumer to easily monitor energy flow:

Item Display Content Remarks

Import Energy Meter St1 Import Energy 1.8.0 Resettable
Export Energy Meter St2 Export Energy 2.8.0 Resettable
24 Hour Energy Import Energy 1.8.0 Refresh
24 h
Consumption over last 24 h every 5 min
1 Week Energy Import Energy 1.8.0 Refresh
1w
Consumption over last week every 1 hour

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The resolution of these 4 displays is 1 W.

The Import and the Export energy Meter values (St1 and St2) can be reset
by applying a long button press whilst the register value is being displayed
on the meter.
During power outage registers St1 and St2 are reset. These both registers
start after recover of power with the values of the energy registers of import
or export energy (St1: import, value register 1.8.0; St2: export, value
register 2.8.0)
Time during power outages is not included in the elapsed time
measurements of the registers “24 Hour Energy Consumption” and
“1 Week Energy Consumption”.
e.g. For the 24 h register assume registration for 5 hours followed by 1 hour
power outage. Then completion of the 24 h registration will complete 19
hours following the end of the outage (5 h + 19 h = 24 h)
After resumption of power following an outage, the registers “24 Hour
Energy Consumption” and “1 Week Energy Consumption” will display “0”
until the first refresh occurs (i.e. after 5min and 1 hour respectively).

5.2.12 Error descriptions E350 Series 1 and Series 2

 "> C150" in the following table

Clear method C150: Meters can be cleared either using the formatted write
command C150 or by power cycling the meter. If the problem persists, con-
tact Landis+Gyr Service. (Errors of persisting problems cannot be cleared.)

E350 series 1 E350 series 2 (Readout flag like E350 series 1)

Display Readout Further Details and

Description Display Description
Number Flag Clear Method
01 04 Read from or write 00 02 00 00 Error accessing > C150
to EEPROM EEPROM.
failed.
02 40 Power save 00 00 40 00 Power Fail Data Some values, e.g. phase
structure read failed checksum. fail counts, are saved to
from EEPROM is EEPROM when a power
corrupt when the fail occurs. These values
meter is powered are restored at power up
up. and checked (checksum).
This error is generated if
the calculated checksum
doesn‟t agree with the
stored checksum.
> C150

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E350 series 1 E350 series 2 (Readout flag like E350 series 1)

Display Readout Further Details and

Description Display Description
Number Flag Clear Method
03 08 Checksum of cali- 00 00 20 00 Calibration value This error will persist until
bration data and failed checksum. either the data in the cali-
serial number is bration and channel con-
incorrect. Calibra- figuration areas of the
tion data read EEPROM are corrected. Or
from EEPROM is the manufacture command
corrupt. is sent to the meter to re-
calculate the checksum
and save it to EEPROM.
Contact L+G Service for
support.
04 20 Register values 00 40 00 00 Error restoring This error is only set after a
(all backups) read energy registers. power cycle if the meter is
from EEPROM are (Unable to read unable to successfully read
corrupt. from EEPROM) the register values saved in
EEPROM.
> C150
00 00 80 00 Failed checksum This error is only set after a
when restoring power cycle if the meter is
registers from unable to successfully re-
EEPROM. store the register values
(No backup of saved in EEPROM due to a
registers avail- checksum error.
able.) Once this error has occur-
red the register values
must be assumed to be
incorrect, even if the error
indication is cleared.
Contact L+G Service for
support.
05 At least one regis- No corresponding
ter value read error.
from EEPROM
was corrupt, but a
non-corrupt one
was available.
06 02 8 successive 00 00 00 02 More than 32 con- > C150
communication secutive attempts
attempts to the to communicate
same MMI have with, or initialise
failed. the MMI devices
have failed.
07 At least one MMI No corresponding
had corrupted error bit, but a
parameters when count, saved on
it was checked. power fail, is held
for each phase, of
the number of
times a corrupted
parameter has
been detected.

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E350 series 1 E350 series 2 (Readout flag like E350 series 1)

Display Readout Further Details and

Description Display Description
Number Flag Clear Method
08 Cyclic redundancy Not applicable.
check of power Specific to Flex 1
supply hardware.
No corresponding 00 00 00 01 Insufficient time to When the meter is working
error. complete power correctly key values are
failure. saved to EEPROM. If the
meter was unable to com-
plete the saving of these
values (power cut or watch-
dog reset), this error will be
indicated when the meter
next powers up.
> C150
No corresponding 00 80 00 00 Error saving This error is set if the meter
error. energy registers. cannot save register values
to EEPROM.
> C150

If more than one error is detected the error codes are added. If e.g. all er-
rors of the above list occurred simultaneously the error code would be the
sum of all error codes = 00C2E003 (note that the error code is a hex value).

 Note
The formatted write command C150 only clears the error flags, it does not
eliminate the error.

Byte 4 Byte 3 Byte 2 Byte 1

8 4 2 1 8 4 2 1 8 4 2 1 8 4 2 1 8 4 2 1 8 4 2 1 8 4 2 1 8 4 2 1
Error restoring energy registers.

Failed checksum when restoring registers.

not used
not used
not used
not used
not used
not used
not used
not used
Error saving energy registers.

Error accessing EEPROM.

Power Fail Data failed checksum.

Calibration value failed checksum.

More than 32 consecutive attempts

Insufficient time to complete power failure.

Each digit of the error code represents four errors (i.e. four bits of the error
register). The status of the four bits is shown in hexadecimal code i.e. the
single digits may show values between 0 (no error message set) and F (all
four error messages set).

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 Error codes are added

As all errors are shown in hexadecimal code, a single error can appear in
various ways depending on the presence of other errors.

Example:
Two errors are shown as: FF 01000200
Another two errors occur: FF 02000800
The register reads: FF 03000A00

Byte 4 Byte 3 Byte 2 Byte 1

Error register 7654 3210 7654 3210 7654 3210 7654 3210

Valency 8421 8421 8421 8421 8421 8421 8421 8421

03 00 0A 00

Error code 03000A00

5.3 Optical Test Outputs

The test diodes – one for active and one for reactive energy – are used for
meter testing. They transmit visible red pulses equivalent to the currently
measured value. The number of pulses per time unit depends on the meter
constant (as stated on the face plate). When registering energy the test
diodes will flash at a rate of 1 pulse per Wh or VArh of energy recorded.
The pulse width is 10 ms.

Optical interface
Test diode active energy
Test diode reactive energy

Fig. 5.4 Optical test outputs and optical interface

5.4 Optical Interface

All meters have an optical communications port (see Fig. 5.4). If the AMR
module supports this function, both meter and module can be accessed via
optical port. In this case, the AMR module has to be addressed.

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The optical interface allows reading the meter‟s registers and identity in the
field using a suitable device (Hand Held Terminal or PDA). The readout list is
in full accordance with the provisions of IEC62056-21. The optical port is
normally closed, a wake up string is sent to the meter, which activates the

readout list.
Access to module
over optical port Access to module over optical port of meter is possible with
/?xxxxxxxx7214!
where xxxxxxxx is the meter number.
Opening 7214 7 bit, even parity, 1 stop bit, 4800 bps
This can be used to read out the module over the optical meter interface or
to set the TOU-table of the module.

5.5 Data Readout

The power supplier can read the meter data, particularly the energy con-
sumption, locally in two ways:
Reading the meter‟s LCD. Only the data shown in the display list can
be recorded.
Automatic data readout via the optical interface with the aid of an AMR
Module (e.g. hand held terminal T3000). Further data are then acces-
sible depending on the parameterisation (total registers etc.). Log cor-
responds to the provisions of IEC62056-21, a communication standard
for meters.

5.5.1 IEC 62056-21 Mode C

The meter supports IEC 62056-21 mode C-a. This enables the reading of
data from the meter in the data readout mode. After an initial sign-on se-
quence, the meter transmits its data to the HHT. This consists of a number
of items which are set in the configuration. Each item is sent in ASCII with
OBIS (IEC 62056-61) identifiers. Each identifier is on a separate line (sepa-
rated by carriage return and line feed characters CRLF) and follows the for-
mat Identifier (value*units).
The maximum transmission rate is 9600 bps. The response message iden-
tifies the software version and the IEC 62056-21 baud rate mode used.
The meter provides also a manufacturer specific mode C-C, which delivers
only a part of the read out list (start and end item are configurable during
production). This can be used for fast read out for frequently required
values.

5.5.2 Readout Configuration

The readout items, their order in the list, along with the number of decimal
places for the registers, are specified in the configuration. The register
sizes are fixed at 6 integer digits and have up to 3 decimal places. This is
independent on the display configuration.
The readout list (similar to the display list) consists of a number of specified
items. The customer specifies the readout sequence. This sequence is set
at the factory. All items are identified with OBIS codes when read out.

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Readout and The items that can be placed in the readout list (in any order except for
display items "Error code" which is always first in the list) are listed in section 5.2.9
"Meter display list – available items with OBIS codes" on page 34. Most of
these items can be included in the read out list.
Readout error The error code consists of 8 bits and describes the following:
code (F.F)
Bit number Allocation
0 Not used
1 MMI initialisation or communications failure
2 Error accessing EEPROM
3 Calibration data is corrupted
4 Not used
5 Error restoring energy registers
6 Data saved to EEPROM on power fail is corrupted
7 Not used

 Valid for readout with E35C-modules! For other modes other codes could
be delivered e.g. equal to error display values.

5.5.3 Readout Status Code (C.5.0)

The E350 devices feature along with universal device status symbol
showed on display also a status register which shows the current status of
the device. The readout status register C.5.0 consists of 16 bits (2 bytes)
and describes the following:

Bit number Allocation

0 Reverse detect
1 Creep flag
2 L1 phase fail flag
3 L2 phase fail flag
4 L3 phase fail flag
5 to 7 Active rate (coded):

bit 7 bit 6 bit 5 active rate

0 0 0 rate 1
0 0 1 rate 2
0 1 0 rate 3
0 1 1 rate 4
1 0 0 rate 5
1 0 1 rate 6
8 Strong DC field detected
9 Terminal cover removed
10 Disconnector state (0 = open, 1 = closed)
11 to 15 reserved

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The status register is available to be read via communication (public or

optical) or displayed on LCD in hexadecimal form.
Some meter configuration contains also a special code which is 4 bytes
long.
This code is described in the Functional description.
All reserved or not used bits are set to 0 by default.

5.5.4 Data Readout Procedure via Optical Interface or AMR Module

1. Start the AMR Module (according to the associated user manuals).
2. Connect the cable of the reader head to the Hand Held Terminal.
3. Place the reader head in the marked position on the face plate of the
meter. The reader head is held magnetically.
4. Start the data readout with the Hand Held Terminal.
5. Remove the reader head from the meter again after readout.

Readout list The data read out are recorded in the form shown below. The scope and
(example) sequence of values in the readout list is determined by parameterisation.

Info flow Readout list Significance

→ /?! CRLF Opening string (initial sign on)

← /LGZ0ZMF100AC.MXXCRLF Unit recognition for the specific manufacturer

(no identification of data; MXX: SW version)
→ <ACK>0Z0 CRLF Acknowledgement; Z: Transmission rate

← <STX> F.F(00000000)CRLF Start of text, Error message

← C.1.1(0000000074892473) C L
R F Meter identification number 1

← 1.8.0(000065.3*kWh) CRLF Total active energy import

← 2.8.0(000003.5*kWh)CRLF Total active energy export

← 1.8.1(000021.5*kWh)CRLF Active energy import rate 1

← 1.8.2(00043.8*kWh)CRLF Active energy import rate 2

← 2.8.1(000001.5*kWh)CRLF Active energy export rate 1

← 2.8.2(00000.0*kWh)CRLF Active energy export rate 2

← C.5.0(03)CRLF Status code (L2 phase fail flag)

← !CRLF<ETX><BCC> End of text, Checksum

Fig. 5.5 Example of readout list

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<ACK>, <CR>, <LF>, <STX>, <ETX>, <BCC> ASCII character not visua-
lised in the data readout list.
The code Z in the data readout acknowledge string identifies the required
transmission rate for the data to follow:
Code Z Transmission rate
0 300 bps
1 600 bps
2 1200 bps
3 2400 bps
4 4800 bps
5 9600 bps

5.5.5 Addressability of meter

The meter monitors every communication request received over the optical
port or the AMR-interface. The AMR-interface can be controlled by various
inputs from the module (e.g. cs-interface-input).
With SW-versions M23 or higher the meter will react to the communication
request only under either of the following conditions:
- If the request contains no address,
- If the address matches with the address of the meter.
The address of the meter is preset to the serial number of the meter.
For SW-versions prior to M23 the meters reacts only if the request contains
no address.

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6 Service
6.1 Operating Faults
If the LCD is not readable or the data readout does not work, the following
points should be checked first:
1. Is the mains voltage present (main fuses intact)?
2. Is the maximum permissible ambient temperature not exceeded?
3. Is the optical interface and/or the liquid crystal display clean (not
scratched, painted over, misted over or soiled in any way)?
If none of the points listed is the cause of the fault, the meter should be
disconnected, removed and sent to the responsible Landis+Gyr service
centre (according to section 6.3 "Repairing Meters").

6.2 Error Codes

For a complete list of error messages see section 5.2.12 "Error descriptions
E350 Series 1 and Series 2" on page 37.
Non-persistent error messages are reset at the next readout. Persistent
error messages cannot be reset in the field. A meter showing a persistent
error message must be considered unsafe for further use and the next
steps have to be discussed with a Landis+Gyr Service Centre (see section
6.3).

6.3 Repairing Meters

The following procedure should be adopted if a meter repair is necessary:
1. If installed, remove the meter (see section 4.5) and fit a substitute meter.
2. Describe the error found as exactly as possible and state the name
and telephone number of the person responsible in case of inquiries.
Please also state serial no. and complete type designation no.
3. Pack the meter to ensure it is not damaged during transport. Use the
original packing, if available. Do not enclose any loose components.
4. Send the meter to an authorised service centre.

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7 Maintenance
The meter is maintenance-free. The following points should be regularly
checked:
Is the meter dry and clean (particularly display and optical interface)?
Is the meter in operation and serviceable (displayed data reasonable)?
Are all seals undamaged?
Is there an error recorded based on periodical internal self tests since
the previous check (check on the display or readout list)?
Have the values of the energy registers changed within reasonable
limits since the last data readout (no unauthorised manipulations)?
Continue with section 6.3 "Repairing Meters" in case of irregularities.

7.1 Meter Testing

The meters are calibrated during manufacturing. A later recalibration is not
possible. Meter tests should be performed at periodic intervals according to
the valid national regulations (either on all meters or on specific random
samples). For this purpose, the meters must be removed as described in
section 4.5 "Disconnecting the Meter" and replaced by a substitute meter
for the duration of the test.

7.1.1 Higher Register Resolution

The meter features a certification display sequence which allows registers
to be displayed with 3 decimal places. See 5.2.5 "Display Sequence".
This sequence is entered by pressing the display button for more than 5 s.
It is left again if the display button is not pressed for a time between 0 and
60 minutes (default 30 minutes) determined by parameterisation.
Display example +Q

+P

L1 L2 L3 k h

This mode is used for accelerated product certification which can now be
done with 0.5 kW in about 2 minutes. It is indicated by a flashing decimal
point.

7.1.2 Measuring Times

For technical reasons higher measuring deviations can occur during short-
term measurements. It is therefore recommended to use sufficiently long
measuring times in order to achieve the required accuracy.

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Table of required measuring times:

ZMF
Un=230 V

Measuring uncertainty Measuring uncertainty

0.2% 0.1%
Current 3P 1P 3P 3P 1P 3P
A cos =1 1 0.5 cos =1 1 0.5
0.2 25 s 70 s 90 s 90 s 4.5 min 13 P
6 min
0.5
0.5 20 s 20 s 20 s 20 s 45 s 60 s
>= 1 20 s 20 s 20 s 20 s 20 s 20 s
3 P = universal
1 P = single-phase

ZFF
Un =230 V

Measuring uncertainty Measuring uncertainty

0.2% 0.1%
Current 3P 1P 3P 3P 1P 3P
A cos =1 1 0.5 cos =1 1 0.5
0.2 42 s 3 min 3 min 3 min 12 min 11 min
0.5 20 s 30 s 27 s 30 s 2 min 2 min
1 20 s 20 s 20 s 20 s 30 s 30 s
>= 2 20 s 20 s 20 s 20 s 20 s 20 s

7.1.3 Optical Test Outputs

The red test diodes are positioned on the face plate.
LED for active energy: It supplies pulses with a value of 1 Wh of the import
or export energy measured. This corresponds to a meter constant of 1‟000
imp/kWh. For meter testing purposes, only the rising edge is decisive.
LED for reactive energy: The LED for reactive energy works similar, but
with values of 1 varh and a meter constant of 1‟000 imp/kWh.

7.1.4 Connection to a Meter Testing Device

To test the meter, connect it to a dedicated testing device.
The meter uses a voltage jumper whereby a spring contact connects the
voltage circuit of the meter to the phase terminal. By inserting a contact pin
of 2.5 mm diameter, the voltage and current circuits of the meter are sepa-
rated and the test voltage is connected via the contact pin. See Fig. 7.1.

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Fig. 7.1 Voltage jumper with test voltage connection

Procedure:
1. Connect the meter to the terminals of the testing device as shown in
the meter connection diagram and according to the usual testing
methods. Remove the access lock sliding piece, if present.
2. To connect the test voltage, use a connecting cable with a contact pin of
2.5 mm diameter and 40 mm length (± 1 mm). Insert this pin in the
opening provided on the front of the terminal block, right above the
measuring terminals.

Keep voltage cables free from voltage when inserting

Touching live contact pins can be fatal.

3. After testing, remove the cable (voltage-free!) from the terminal cover.
The spring closes the contact and the voltage is connected again.
Insert the access lock sliding piece again, if necessary, and seal it.

7.1.5 Creep Test

A test voltage Up of 1.15 Un is used for the creep test (no-load test)
according to IEC 62053-21 (e.g. Up = 265 V with Un = 230 V).
Procedure:
1. Disconnect the meter from the mains for at least 10 seconds.
2. Switch on the test voltage Up and wait approx. 10 seconds. Both the
active (circle) and the reactive (diamond) anti-creep indication must
now be permanently on. The energy direction indicators are off.

L1 L2 L3 k h

7.1.6 Starting Test

Procedure:
1. Apply a load current of 0.1% of the base current Ib or, for MID-meters,
of the reference current Iref, e.g. 10 mA with Ib=Iref=10 A, and the volt-
age Un (three-phase in each case). The meter must remain in creep.

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L1 L2 L3 k h

2. Increase the load current to 0.5% Ib (for MID: to 0.5% Iref) (i.e. 50 mA
with Ib = Iref = 10 A). The energy direction arrow must appear within 10
seconds and both anti-creep indications must disappear. The optical
test output for active energy must start to flash.

+P

L1 L2 L3 k h

7.2 Cleaning

Never use running water or high pressure when cleaning meters

Penetrating water can cause short-circuits. Send heavily soiled meters to
the responsible service and repair centre, if necessary.

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8 Decommissioning, Disposal
This section explains the disconnection of the meter from the system and
its correct disposal.

8.1 Decommissioning
The procedure for disconnecting and removing the meter from the mains is
described in section 4.5.

8.2 Disposal
Based on the data specified in environmental certificate ISO 14001, the
components used in meters are largely separable and can therefore be
taken to the relevant disposal or recycling point.

 Disposal and environmental protection regulations

For the disposal of meters observe the local disposal and environmental
protection regulations in effect without fail.

Components Disposal
Printed circuit boards Electronic waste: disposal according to local regulations.
Metal parts Sorted and taken to collective materials disposal point.
Plastic components Sorted and taken to recycling (regranulation) plant or if
no other possibility to refuse incineration.

© Landis+Gyr AG D000027979 c – E350 series 2 (ZxF100Ax/Cx) – User Manual