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This document presents a study on the perception towards Goods and Service Tax (GST) in India. It contains an introduction, literature review, conceptual framework of GST, analysis of customer perception towards GST, findings, suggestions and conclusion. The study analyzes the perception of respondents from different genders, ages, income levels, occupations through a survey. It examines their awareness and understanding of GST as well as their views on how GST impacts tax collection, inflation, small businesses and the capital stock market.

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Global info - tech Kumbakonam
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52 views7 pages

Project Submitted To

This document presents a study on the perception towards Goods and Service Tax (GST) in India. It contains an introduction, literature review, conceptual framework of GST, analysis of customer perception towards GST, findings, suggestions and conclusion. The study analyzes the perception of respondents from different genders, ages, income levels, occupations through a survey. It examines their awareness and understanding of GST as well as their views on how GST impacts tax collection, inflation, small businesses and the capital stock market.

Uploaded by

Global info - tech Kumbakonam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A STUDY ON PERCEPTION TOWARDS GOODS AN SERVICE TAX

Project submitted to

BHARATHIDSAN UNIVERSITY, THIRUCHIRAPALLI

In partial fulfillment of the requirements for the A ward of

MASTER DEGREE

IN

COMMERCE

Submitted by

M. SINDHU

(Reg. No.P19113629)

Under the Guidance of

Mrs. T. PANCHAVARANAM, M.Com., M.Phil.,

Asst. Professor, Department of Commerce

Department of Commerce

IDHAYA COLLEGE FOR WOMEN

KUMBAKONAM – 612 001.

MARCH – 2021
Mrs. T. PANCHAVARANAM, M.Com., M.Phil.,
Asst. Prof., Department of Commerce
IDHAYA COLLEGE FOR WOMEN,
Kumbakonam – 612001.

CERTIFICATE

This is to certify that the project work entitled “ A STUDY ON


PERCEPTION TOWARDS GOODS AND SERVICE TAX” is a
bonfire record of the project work done and Submitted to the
BHARATHIDASAN UNIVERSITY THIRUCHIRAPALLI.

BY

M. SINDHU

(Reg. No. P19113629)

In practical fulfillment of the requirement for the award of the DEGREE


OF MASTER OF COMMERCE and that the work was carried as an
Independent work under my supervision.

Signature of the H.O.D Signature of the Guide

Signature of External Examiner


DECLARATION

I do here by declare that the dissertation work has been originally


carried out by me at the Department of Commerce, IDHAYA COLLEGE
FOR WOMEN, and KUMBAKONAM.

During the Academic year 2019 – 2021 under the guidance and
Supervision of Mrs. T. PANCHAVARANM, M.Com., M.Phil., Asst.
Professor, Department of Commerce. Idhaya college for women.
Kumbakonam and this work have not been submitted elsewhere for any
other degree.

Signature of the candidate

Place: Kumbakonam

Date: (M. SINDHU)


CKNOWLEDGEMENT

First and Foremost, I thank the “ Almighty God” to his blessings


which showered upon me during this project this project work and also
throughout my life. There are many hands and hearts that have gone
behind this study. I would like to acknowledge with gratitude without de
some of the people connect those hand and hearts without their valuable
contributions, this study would not have possible.

I am deeply independent to express my heart gratitude to our


beloved principal, Rev. Sr. Dr. EUGIN AMALA., M.Sc., B.Ed.,
Ph.D., and principal of Idhaya College for women, for granting
permission to do this research work successfully.

With deep sense of gratitude, I thank my guide


Prof. T. PANCHAVARANM, M.Com., M.Phil., Assistant professor in
Department of Commerce, Idhaya College for Women, Kumbakonam for
her keen interest valuable suggestions, great concern and timely
interventions throughout my project work.

I would also like to express my thank Prof. V. Mahalakshmi,


M.Com., M.Phil., PGDCA., M.Ed., NET. Head of the department of
commerce Idhaya College for women, kumbakonam for their timely help.

My heartfelt thanks to my parent’s friends and my lovable my


brother for their help to complete this project work.

Once Again sincerely I thanks to all.

(M. SINDHU)
CONTENTS

CHAPTER TITLE PAGE NO


ACKNOWLEDGEMENT

LIST OF TABLE

LIST OF CHARTS

1
I INTRODUCTION
II
24
REVIEW OF LITERATURE
CONCEPTUAL FRAMEWORK OF
28
III GOODS AND SERVICE TAX
ANALYSIS OF CUSTOMER PERCEPTION
50
IV TOWARDS GOODS AND SERVICE TAX
FINDINGS, SUGGESTIONS AND
94
V SONCLUSION
BIBLOGRAPHY 98
LIST OF TABLES

TABLE PAGE
NO NAME OF THE TABLE NO
4.1 Gender wise classification of the respondents 50
4.2 Marital status of respondents 52
4.3 Age wise classification of the respondents 54
4.4 Education classification of the respondents 56
4.5 Income level of respondents 58
4.6 Occupation of the respondents 60
4.7 Aware about GST implementation in India the respondents 62
4.8 Knowledge about you responsibility as a taxpayer of GST 64
4.9 Would GST enhance the capability effectiveness and 66
transparency of current taxation system
4.10 GST is a very good tax reforms for India of 68
4.11 GST has increased the various legal formalities 70
4.12 GST has increased the tax burden on common man 72
4.13 India is really ready for GST implementation 74
4.14 GST has increased the tax burden on businessman 76
4.15 Govt., has imposed GST on people without any preparation 78
4.16 GST is very difficult to understand 80
4.17 GST will increased the inflation in the country 82
4.18 GST is a beneficial in long term 84
4.19 GST will increase the tax collection of Govt., 86
4.20 GST will affecting small business very badly 88
4.21 Customer purchasing power in effectively 90
4.22 GST affects the India capital stock market operation 92
LIST OF CHARTS

TABLE
NAME OF THE CHART PAGE NO
NO
4.1 Gender wise classification of the respondents 51
4.2 Marital status of respondents 53
4.3 Age wise classification of the respondents 55
4.4 Education classification of the respondents 57
4.5 Income level of the respondents 59
4.6 Occupations of the respondents 61
4.7 Aware about GST implementation in India 63
Knowledge about you responsibility as a taxpayer of 65
4.8 GST

4.9 Would GST enhance the capacity effectiveness and 67


transparency of current taxation system
4.10 GST is a very good tax reforms for India. 69
4.11 GST is a very good tax various legal formalities 71
4.12 GST has increased the tax burden on common man 73
4.13 India is really ready for GST implementation 75
4.14 GST has increased the tax burden on businessman 77
4.15 Govt., has imposed GST on people without any 79
preparation.
4.16 GST is very difficult to understand 81
4.17 GST will increased the inflation in the country 83
4.18 GST is a beneficial in long term 85
4.19 GST will increase the tax collection of Govt., 87
4.20 GST will affecting small business very badly 89
4.21 GST is impacts the customer purchasing power in 91
effectively
4.22 GST affects the India capital Stock market operation 93

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