User Manual

HexView PC Software
For Prepaid Keypad Meters

Hexing Electrical Co., Ltd.

www.hxgroup.cn
[2013.3]
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Introduction

This user manual covers all aspects of using the HexView software, which is specially designed for
Hexing prepaid keypad electronic watt-hour meter.
User-friendly interface and convenient operation are the main features of this HexView software.
The following sections describe how to
 Install the HexView on a Windows 2000 or above based computer
 Connect to a meter or system of meters
 Obtain readings
 Program meters

Hexing Electrical reserves the right of final interpretation

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Table of Contents
INTRODUCTION .............................................................................................................................................................. 2

1. INSTALLATION ........................................................................................................................................................ 5

1.1 SYSTEM REQUIREMENTS ....................................................................................................................................... 5

1.2 HOW TO INSTALL .................................................................................................................................................. 5

2. HEXVIEW BASIC ..................................................................................................................................................... 9

2.1 LOGIN ................................................................................................................................................................... 9

3. MAIN WINDOW INTERFACE.............................................................................................................................. 10

3.1 OVERVIEW .......................................................................................................................................................... 10

3.2 FUNCTIONS OF MENU.......................................................................................................................................... 11
3.2.1 Menu Bar ........................................................................................................................................................11
3.2.2 Icon Bar ......................................................................................................................................................... 14

4. MAIN COMMUNICATION INTERFACE ........................................................................................................... 18

4.1 OVERVIEW .......................................................................................................................................................... 18

4.1.1 Area Partition ................................................................................................................................................ 18
4.1.2 Icons Menu ..................................................................................................................................................... 19
4.2 PARAMETERS OPERATION TOOLS ........................................................................................................................ 21

5. MAIN FUNCTIONS ................................................................................................................................................ 23

5.1 READ .................................................................................................................................................................. 23

5.1.1 Instantaneous Values ...................................................................................................................................... 23
5.1.2 Energy ............................................................................................................................................................ 23
5.1.3 Event .............................................................................................................................................................. 24
5.1.4 Prepaid ........................................................................................................................................................... 24
5.1.5 Billing Data.................................................................................................................................................... 25
5.1.6 Profile ............................................................................................................................................................ 25
5.2 WRITE ................................................................................................................................................................. 26
5.2.1 Basic Parameters ........................................................................................................................................... 27
5.2.2 Display Configuration ................................................................................................................................... 27
5.2.3 Billing Date .................................................................................................................................................... 29
5.2.4 Power Quality ................................................................................................................................................ 29
5.2.5 RTC ................................................................................................................................................................ 29
5.2.6 GPRS Parameters .......................................................................................................................................... 30
5.2.7 Friendly Mode................................................................................................................................................ 31
5.2.8 Profile Configuration ..................................................................................................................................... 31
5.2.9 Modify AES Key ............................................................................................................................................. 32
5.2.10 Token .......................................................................................................................................................... 32
5.2.11 CT/PT......................................................................................................................................................... 32
5.2.12 Function Switch ......................................................................................................................................... 33
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5.2.13 Firmware Upgrade .................................................................................................................................... 33

5.3 EXECUTE............................................................................................................................................................. 34
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1. Installation

1.1System Requirements

 Hardware requirement
- Pentium 586/166MHz, or above based personal computer
- CD ROM disk drive
- At least 10GB of HDD space
- At least one free, serial interface (Com-Port or USB port)
 Software requirement
- Windows 2000 or above
- Monitor with a fewest resolution of 600x800 pixel
 Other
- RS232 type optical port or USB type optical port

1.2How to Install

If .NET Framework 2.0 has installed, a green version is provided.

To install this HexView software, please follow the following steps:
(a) Close all other active applications.
(b) Insert the HexView software CD into CD ROM drive

(c) Double click application from the install package.

(d) Wait for seconds, the installer dialogue box appears.
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Start installation
(e) Follow the instructions on the screen to progress the installation.

Selection

(f) Click button to the next interface.

NOTE: The default install disk drive is C

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Default install disk

(g) Click button to select the desired disk drive for installing HexView software.
And then choose the access mode authorized to this PC software.

User

(h) Click to continue the installation.

Confirm
Wait for a while until the completion of the installation process.
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Waiting for installation

Please wait some seconds, in order to complete installation of the PC software. After successful
installation, a new icon will appear on the desktop.

Installation Complete

Please click button , at this time, a new icon appears on the desktop.
Double click this icon to operate the software.
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2. HexView Basic

2.1Login

Before start-up this HexView PC software, please ensure that the PC is connected with the electricity

meter via optical communication port. After successful installation, the new icon will
appear on the desktop.

Double click shortcut to login.

Login

Key in the User name and Password correctly, and then click button to enter into the
main window.

NOTE: The default administrator ID is „Hexing‟ and default password is 000000. This user is
in the highest security level, which cannot be deleted and can change the password only by itself.
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3. Main Window Interface

3.1Overview

After logging in, the below interface appears. The interface is initial window interface.

Main window interface

The main menu consists of Title bar, Menu bar and Icon bar.
Title bar

Menu bar

Icon bar

Main menu
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3.2Functions of Menu

3.2.1 Menu Bar

The menu bar contains all the functions.

(a) File menu: in this menu there are 5 functions: New, Open, Save, Save as, and Exit.

File menu

File menu icon

Icon Name Purpose
New Add establish meter parameter scheme
Open Open the existing meter parameter schemes
Save Save meter parameter scheme in default format
Save as Save as meter parameters scheme
Exit Exit HexView

NOTE: all these documents here are .dat files.

(b) System menu: in this menu there are 5 functions: User shift, Password change, User
management, and Level access.
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System menu

System menu icon

Icon Name Purpose

User shift Registration User switchover

Password change Change password, which is user‟s password. The users can
change their own passwords
User management Add, edit or delete user account (Five levels of users are
available. User named Hexing is the supervisor and has the
highest access right who cannot be deleted), the user of level 1
has the right to manage other users
Level access Access Level, there are five levels totally. Level access defines
operation authority of each level
(c) Option: information such as parameters about meter type, protocol, serial port, and threshold of
overtime. Initial the communication parameters here before reading or programming the meter.

Option menu
(d) Skin: there are more than 20 kinds of skin provided in HexView.
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Skin menu
(e) Help menu: check version of HexView.
Click „About…‟ of Help menu, and appear the below dialog box.

Help menu About HexView

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3.2.2 Icon Bar

Icon Guide

The icon bar contains some frequently used functions.

Functions in icon bar
Icon Name Purpose
New Add establish meter parameter scheme
Open Open the existing meter parameter schemes
Save Save meter parameter scheme in default format
User shift Registration User switchover
Password change Changes password, which is user‟s own password
User management Add or delete user account (Five levels of users are
available. User named Hexing is the supervisor and has
the highest access right who cannot be deleted)Add,
edit or delete user account (Five levels of users are
available. User named Hexing is the supervisor and has
the highest access right who cannot be deleted), the user
of level 1 has the right to manage other users
Level access Access Level, there are five levels totally. Level access
defines operation authority of each level
Reference Parameters about meter type, protocol, media, port, and
baud rate, initial the communication parameters here
before reading or programming the meter

Illumination

(a ) User shift: switch users.

If there has been a meter parameter scheme, confirm dialog box will appear after clicking .

Confirm switching users

If there has never been a meter parameter scheme opened, or after clicking in above
confirm dialog box, login dialog box will appear again.
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Login again
(b) Password change: change password of users.

Click shortcut or „Password change‟ under system menu, below dialog box will pop up.

Password change

Change password setup

Name Explanation
Username Display the name of current user
Old password Input the old password of current user into this text box.
New password Input the new password of current user into this text box
Confirm Input the new password again to assure its correctness
OK Save amendment
(c) User management: add ,edit or delete users.
Click „User management‟ to pop up the dialogue box as below, and you can get all the kinds of user
information such as addition, modification that were done.
 Add user: Key in the „Username‟ and „Password‟ , select specific access level for the user and
click „Add‟ button; then click „Save‟ to save the latest data.
 Delete user: Select the user except „Hexing‟ in the user list, and click „Delete‟ button to delete it,
then the deleted user will disappear in the user list.
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 Edit user：Select the user in the user list, and click „Edit‟ button, and then you can change the
content in the blank of Password/Access level. After editing, the information of the user list will
be refreshed.

User management
(d) Level Access: define authorities for each level of users.
There are 5 levels of users, and users in each level can have same or different scope of operations.
The scope of each level can also be set by Level 1 user.
For example, the below figure means that Level4 can have operations of Parameters, Energy,
Instantaneous values and Basic parameters.

NOTE: Below screenshot is for CT meters only. Some functions such as CT/PT is not
available for direct type meters.
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Level access
(e) Reference: Refer to meter types and communication parameter. Pls be sure that COM port is
correct before communicating with meter.
It can change communication parameter here, and be sure that the chosen COM port is correct before
communication with meter. The threshold of over time is provided for you to modify when the
communication is not very good. Some meters support more than one protocol, for example DLMS
(Mode E) and DLMS (Direct HDLC), in HexView the default protocol is DLMS (Mode E), if DLMS
(Direct HDLC) is selected when communication, the Substation No. should be changed to four bytes,

see detail information in chapter about option .

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Reference

4. Main Communication Interface

4.1Overview

4.1.1 Area Partition

When adding a new file or open the existing file, the main communication interface as shown below
will appear:
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Main communication interface

This HexView PC software is a major configuration and readout data tool. Each tree node is
corresponding to the relevant command. The main command is read, write and execute. Their
functions are data readout, parameter writing and the executing operation respectively.
The main window can be divided in to below three parts:
Parts of main communication interface
Name Location Purpose

Main command area The left area It is for selecting main command;
Data display area The top right area It is for displaying readout data;
Communication status area The bottom right area It is designed for checking the
communication status;

4.1.2 Icons Menu

There are following icons available in this software:

Functions of icons
Icon Name Purpose
Option Get or change meter No. and password

Read Meter data readout

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Write Write parameters into the meter

Disconnection Disconnect the communication

Save settings Save the configured parameters to files(.set)

Load settings Open and load the .set files that were saved

Save as excel Save data as excel file

Save as txt Save data as txt file

Print Print preview previous print

Save as PDF Save data as PDF format

Clear Deletes the data of selected items ( the data are

displayed in the Data Display Area in HexView and not
in Meter), and then the data becomes default values

NOTE: After clicking (Option), Meter Parameters window will appear for checking or
modifying meter No. and password.

Meter Parameters

Parameters
Name Explanation

Sub station No. Generally it is “01”, it is the logical address of meter.

If you is going to communicate with one meter, input the correct sub
station No. For protocol DLMS(Mode E) the length of sub station No. is
1 byte, but for DLMS(Direct HDLC) it is 4 bytes which is the last 2
bytes of the meter serial number in the nameplate add „0001‟.
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New HLS Key The default AES Key of the meter is 16 bytes of hex. If you the AES
Key of the meter is not the default value (00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00), you should input the correct AES key here. It can be
changed in menu „Modify AES Key‟.

4.2Parameters Operation Tools

Click symbol in the left column, the relevant electronic values will be displayed.
Parameters operation tools on meter parameters scheme can separately operate option on the left, and
also operate multi-options or all the options depending on user‟s choice. User has chosen all the read
operations and Basic parameters option of write operation, so that when click all the parameters of
these options will be read.

NOTE: HexView for different types of meters may contains some special parameter items, e.g.
for direct connection meter it do not contain CT/PT item.

Parameters operation tools

Functions of main command area

Name Explanation Purpose

Read Readout Reads data in meter

Write Configuration Sets data in meter
Execute Executing Executes especial operations in meter

When clicking , read all the selected parameters, and show and save the data readout. Symbol
stands for displayed items in display window.
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Selected item to display

When reading and writing, it will appear relevant communication information in the textbox at the

bottom of window, and error information will be marked with red. Click on the right to save

information on the textbox, and click to delete this information.

Operation in communication state area

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5. Main Functions

5.1Read

The Meter Read is used for reading the registered data in the meter by HexView software. Below
items can be readout for this meter.

5.1.1 Instantaneous Values

Instantaneous Values of meter, such as voltage, current, frequency, active power. For three phases,
the values are of every phase.

Instantaneous values

5.1.2 Energy

Current energy value.

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Energy

5.1.3 Event

Event log and different types of events are available. There are 6 event types. The user can choose to
show all events or select one type of event to read. Besides, the user can also select the starting and
ending time of event or to read all the events.

Event

NOTE: for different types of meters, the event types might be different as the screenshot
shown here. Please take the actual software as standard.

5.1.4 Prepaid

This is for displaying meter‟s prepaid information, such as meter balance, total energy consumption
data, and relevant relay information.
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Prepaid

NOTE: HexView for different types of meters may contains some special parameter items, e.g.
for post-payment meters it do not contain such item.

5.1.5 Billing Data

The user can select the starting and ending time of billing data or to read all the billing data.
The data types include monthly frozen energy consumption data and balance amount, and daily
frozen energy consumption data and balance amount.

Billing data

5.1.6 Profile

The user can select the starting and ending time of profile data or to read all the data.
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5.2Write

The Meter Write is used for setting the parameters in the meter. The meter‟s preset parameters can
also be readout here. This section includes many items as shown below.
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5.2.1 Basic Parameters

Here it is information about meter identification numbers.

The displayed items can be readout. The selected items can be written to the meter. The items that
can‟t be selected are read-only items, such as meter serial number, available credit .etc.

Basic parameters

5.2.2 Display Configuration

It can read and set the contents displayed on the LCD and the scrolling interval between previous and
former items.

Display configuration

Name Explanation
Time & Formats Set Scrolling interval [sec]. The range of it is from1s to 99s.
Auto scroll display Get or set the contents displayed on the LCD in Auto scroll
sequence in the meter.
Manual scroll display Get or set the contents displayed on the LCD in Manual scroll
sequence 1 in the meter.
Items setup
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(a) Time & Formats: set scrolling display interval (unit: second).

Time & Format

(b) Auto scroll display items: get or set the contents displayed on the LCD in Auto scrolling
display.
(c) Manual scroll display items: get or set the contents displayed on the LCD in manual scrolling
display.

Take Auto scroll display as an example:

1. Select the before , and click . Then click

read button to read the configurations in the meter first. The items that are already
configured in the meter will display in the left column.

2. Select before items in the right column and click . The selected items will display in
the left column.
3. If some items in the left column are considered unnecessary to display in auto scroll display

mode, select these items and click or double click the selected item, they will be
removed from the display list.

4. Check if the display items list in the left column is correct. If there is no mistake, click
to write this configuration to the meter.
5. Repeat the first step to see if the items are successfully written to the meter.
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Add items displayed

5.2.3 Billing Date

It can read and configure the closing date of billing period.

Billing date: format is „dd hh‟ („date hour‟, dates are from 01 to 28 and hours are from 01 to 23).
Billing time: format is „hh mm‟.

Key in the new billing date, and then click to complete the configuration.

Billing date setup

5.2.4 Power Quality

You can read and configure parameters about power quality. The items are as shown in below figure.

Parameters about power quality

5.2.5 RTC

Click „RTC‟ in the tree view.

Click to read out pre-defined meter date and time. If it is needed to renew date/ time, the user
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can set the time according PC time or input time by yourself, then click .

Date/time

5.2.6 GPRS Parameters

It contains all data necessary to set up all the parameters for GPRS communication. The GPRS
module can be configured to be always online or on demand online. The starting time and ending
time for on demand online can also be configured.
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5.2.7 Friendly Mode

This is for configuring the friendly holiday.

When the friendly mode is configured in the meter, the relay will not disconnect during the selected
time period or date period. If there is no need to set friendly mode, just set the meter as “stardard
mode”.

Friendly Mode

5.2.8 Profile Configuration

There are 8 channels provided, the capture objects and capture period can be read or write. Max
number of records is read only. The max number of capture objects for every channel is 8(item
0-item 7), any item configured to be nothing should be “not specific”.
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Profile configuration

5.2.9 Modify AES Key

Modify the AES key of meter. If AES key is changed, user should fill the new AES key when login

HexView in menu . The default AES key is 32-digit: ‟00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00‟ after login HexView. This item can‟t be readout.

5.2.10 Token

Input TOKEN value after purchasing the electricity. This item can‟t be readout.

TOKEN

5.2.11 CT/PT

For CT and PT meter, CT ratio can be changed here.

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CT/PT

NOTE: HexView for different types of meters may contains some special parameter items, e.g.
for meters of direct connection, there is no such item.

5.2.12 Function Switch

This is for configuring the function switches such as enabling the function or disabling it. If the set
item is invalid, the meter will not record corresponding event.

Function Switch

5.2.13 Firmware Upgrade

Software identifier is the software version number. Configuration file is the software configuration
information. Image file is the software binary file.
The new image will not be activated immediately after firmware update communication, it will be
activated at activation time.

Firmware update
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5.3Execute

The Meter Execute is used for setting the special operations in the meter.

Meter Execute System

If execute some functions, click the relevant checkbox on the left and click . These operations will
be finished in the meter.

NOTE: Be cautious when executing these operations.

NOTE: Due to continuous improvement of the software, the screenshot shown in this user
manual might be slightly different with the actual software interface. Information in this document is
subject to change without notice. The information is accurate at the time of printing (March, 2013)
© Hexing Electrical
HexView PC Software User Manual for Prepaid Meters 35 / 35

Hexing Electrical

Add: Shangcheng Industrial Zone, 1418 Moganshan Rd, Hangzhou, China

TEL: +86-571-28020767/769

FAX: +86-571-28029263

www.hxgroup.cn

market@hxgroup.co