Manual Programare Ramcom Av20
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AV- Ser i es Sy s tem Pr og r ammi ng Manual
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507 Station Function - General Function 3.......................... 5-12
508 Station Function - Hot Line ........................................... 5-13
509 Station Function - Individual SPD Block ....................... 5-14
510 ~ 599 Reserved For Future Use.............................. 5-15
CO FUNCTION (ZONE 600 ~ 699) ....................................... 6-1
600 Incoming Ringing Assignment - Day Time ..................... 6-1
601 Incoming Ringing Assignment - Night Time.................... 6-2
602 Door Ring Assignment ................................................... 6-2
603 CO Group Assignment ................................................... 6-3
604 CO Function Assignment ............................................... 6-3
605 CO Lock ........................................................................ 6-6
606 CO Incoming Ringing Frequency Assignment................ 6-6
607 Single Digit Group For DISA Dialing............................... 6-7
608 Incoming CO Line Group................................................ 6-7
609 Voice Channel For Different CO Line ............................. 6-7
610 ISDN DID Number.......................................................... 6-8
611 ISDN DID Station Lookup............................................... 6-8
612 ISDN Tremination........................................................... 6-9
613 ISDN Type...................................................................... 6-9
614 ~ 699 Reserved For Future Use................................ 6-9
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INITIALIZATION
Step 2. Press [FUNC] + [#]. System will ask for Programming
Programming Initialization
Password.
Step 3. Enter Programming Password. (If password in
Introduction: Program Zone 301-01 is " dd... " then ignore this step.)
There are six different programming zone groups contained in the Step 4. Press [SAVE].
system. This section details, in easy to follow instruction, the Step 5. If the system denies the password a continuous tone
information necessary to program the system. will be heard. Press [SPK] to quit the programming
status and restart from Step 2. If the system accepts
System Programming: the password you can now enter the system
Access to the system programming zone is restricted to personnel programming and the LCD phone will display the
with the " Programming Password" . Because it can check the following message.
programming steps and information during the programming only Step 6. Enter the zone number in which you wish to set the
LCD Key Phones can be used for programming. The programming data.
functions are represented by the following six (6) programming zone Step 7. Press [SAVE] to confirm the setting data and it will be
groups. stored in the system memory. The programming will go
on to the next step automatically.
Zone Group 1 (Zone Number 100 ~ 199): Step 8. Press [FUNC] key at any time to return to the main
System Timing setting. The timing is defined as a unit. A total of message.
255 units can be selected.
Zone Group 2 (Zone Number 200 ~ 299): NOTE 1: 1. The current programming status will be
System Parameter Setting.
displayed on LCD.
Zone Group 3 (Zone Number 300 ~ 399):
2. There are 16 characters divided by two (2)
System Function - 1 setting.
lines in LCD display. The upper line is the
Zone Group 4 (Zone Number 400 ~ 499):
ROGRAMMING STATUS AREA. The lower
System Function - 2 settings.
line is the SETTING DATA AREA.
Zone Group 5 (Zone Number 500 ~ 599):
Station Function setting.
Zone Group 6 (Zone Number 600 ~ 699):
CO Function setting. On
StepCall Programming
1. During the call press [SPD] key.
Step 2. Repeat from Step 2 in " On Hook Programming" .
Entering System Programming
On Hook Programming
Step 1. On Hook.
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INITIALIZATION
Function Keys During System Programming 25 Buttons Key Telephone
15 Buttons Key Telephone
Function Keys Function Illustration
[DSS1] Back to the previous Program Zone
[DSS2] Forward to the next Program Zone.
Function Keys Function Illustration [DSS3] Shifts cursor left.
[DSS1] Back to the previous Program Zone [DSS4] Shifts cursor right.
[DSS2] Forward to the next Program Zone. [DSS5] Changes the Function Condition for the DSS
[DSS3] Shifts cursor left. key in Key Group Assignment.
[DSS4] Shifts cursor right. [DSS10] Clears all digits to be blank (or “d”) in the
[DSS5] Changes the Function Condition for the DSS current zone area.
key in Key Group Assignment. [DSS15] Clear the current digit to " _ " (or “F”)
[DSS6] Help List. (Inhibit).
[DSS10] Clears all digits to be blank (or “d”) in the [DSS20] Clear the current digit to " d" (Do Not Care).
current zone area. [DSS21] Help List.
[DSS11] Saves the setting data to the system [DSS23] Clear the current digit to " P" (Pause).
memory. [DSS24] Clear the current digit to " T" (Tone).
[DSS12] Clear the current digit to " T" (Tone). [DSS25] Saves the setting data to the system
[DSS13] Clear the current digit to " p" (Pause). memory.
[DSS14] Clear the current digit to " d" (Do Not Care).
[DSS15] Clear the current digit to " _ " (or “F”)
(Inhibit).
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INITIALIZATION
Entering Programming Help List
The Programming Help List is to help users review each
programming zone if the zone function is forgotten or the
Programming Manual is not available. During Help List the name of
the zone and the programming status will be displayed on the LCD
display for three (3) seconds before moving to the next zone number
automatically.
Step 1. On Hook.
Step 2. Press [FUNC] + [#] + [DSS21] to enter Programming Help
List.
Step 3. Press [SAVE] key during Help List for direct access to the
system programming in the same zone area. The system
data can then be programmed.
Function Keys During Programming Help List
15 Buttons Key Telephone
Function Keys Function Illustration
[DSS1] Back to the previous Zone Group.
[DSS2] Forward to the next Program Zone Group.
[DSS3] Back to the previous Zone Number.
[DSS4] Forward to the next Zone Number.
25 Buttons Key Telephone
Function Keys Function
[DSS1] Illustration
Back to the previous Zone Group.
[DSS2] Forward to the next Program Zone Group.
[DSS3] Back to the previous Zone Number.
[DSS4] Forward to the next Zone Number.
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INITIALIZATION
101 DTMF Generation Time
System Programming
System Timing Parameter (Zone 100 ~ 199) Aristel
101 DTMF
< -- Program Status Area
Time=055 (∗2ms)
100 Pause Time < -- SSS=000~255
AV S ER I E S Def.=055=55x2=110 ms
Aristel --
< Program Status Area Description:
100 Pause <
-- SSS=000~255 DTMF Generation Time is the length of time needed to generate a
Time=020 (∗40ms)
Def.=020=20x40=800 ms DTMF signal for each outgoing dialing digit under DTMF or Tone (T)
--
< SSS=000~255 dialing mode.
AV S ER I E S
Def.=020=20x40=800 ms Interrelation Zones: Program Zone 604-CO-2=1
Description:
A Pause Time is a time duration for a temporary pause. The letter " p" is the
102 SLT Release Time
representative icon and is displayed in the LCD of the Key Phone
Aristel
when ”PAUSE” keyNOTE 2 is pressed during outgoing dialing. Commonly used
in Speed Dial, Redial and Auto Redial functions. When an outgoing call is 102 SLT Release
< -- Program Status Area
Time=150 (∗6ms)
made using Speed Dial, Redial or Auto Redial, the system will automatically < -- SSS=000~255
display a Pause Setting Time if " p" is used in the dialing digits.
AV S E RI E S Def.=150=150x6=900 ms
Description:
NOTE 2: 1. During outgoing dialing, " p" = [FUNC] key.
SLT Release Time is a time length of ON-HOOK or HOOK FLASH to
2. During System Speed Dial programming, " p" =
indicate the disconnection status for Single Line Telephone (SLT). If the
[DSS23] key.
ON-HOOK or HOOK FLASH meets, or exceeds the setting time the call will
then be disconnected immediately, and if shorter than SLT Release Time
Interrelation Zones: Program Zones 232 and 404
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INITIALIZATION
but greater than SLT Hold Time (Program Zone 103) the call will be put into maybe become a pulse digit.
Hold status automatically. On Hook B or Hook-Flash B: The call will be held.
On Hook C or Hook-Flash C: The call will be disconnected.
Interrelation Zone: Program Zone 103
Interrelation Zone: Program Zone 102
103 SLT Hold Time
Aristel 104 Ring On Time
103 SLT Hold
Aristel
Time=020 (∗6ms) <
-- Program Status Area
104 Ring On
-- SSS=000~255
< < -- Program Status Area
Time=006 (∗40ms)
AV S ER I E S Def.=020=20x6=120 ms < -- SSS=000~255
Description: AV S E RI E S Def.=006=6x40=240 ms
SLT Hold Time is the duration time for ON-HOOK or HOOK-FLASH to Description:
indicate the hold status for Single Line Telephone (SLT). If the duration time Ring On Time is the minimum duration of the Incoming Ringing signal. If the
of ON-HOOK or HOOK-FLASH meets, or exceeds the setting time, but is system detects it steady on the CO line audio path as the setting time then it
shorter than SLT Release Time (see Program Zone 102) the call will be will be recognized by the system as a Real Incoming Call Ringing.
placed into Hold status; but if shorter than the setting time then no action will
occur or maybe become a pulse digit.
Interrelation Zones: None
On Hook A or Hook-Flash A: No action (retain existing status) or
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INITIALIZATION
When the internal station is engaged with a CO line, any other incoming
105 Ring Off Time
call through PSTN to the internal station on the same engaged CO line,
Aristel the system can send a FLASH signal to the PSTN as soon as the
105 Ring Off
< -- Program Status Area internal station dials [#][5][9] to ask PSTN to switch the internal station
Time=004 Sec
< -- SSS=000~255 between these two PSTN calls. The timing of the FLASH signal is
programmed here.
AV S ER I E S Def.=004=4 sec.
Description: The function is provided by the PSTN itself; therefore, the user must
Ring Off Time is the maximum time duration between ring bursts of an apply for such function from your PSTN first.
incoming call for the system to identify an abandoned incoming call. [The Time in PROGRAM ZONE 106] − [Flash signal Time of PSTN]
≥ 40ms.
OPERATION EXAMPLE:
Interrelation Zones: None
Step 1. Station is engaged with external party A on a CO line.
Step 2. Another external party B makes incoming call to the station
106 Flash Time for Key Phone & Overriding
Flash Time for PSTN Line through the same engaged CO line, the PSTN will send
“Overriding Alert Tone” to the station.
Aristel Step 3. During the station hearing the “Overriding Alert Tone”, the
106 Flash (KP)
station must puts the engaged CO line on hold first and then
-- Program Status Area
<
Time=015 (∗40ms)
dials [#] + [5] + [9].
-- SSS=000~255
<
Step 4. The system will send out a FLASH signal which the timing is
AV S ER I E S
Def.=015=15x40=600 ms
setup in PROGRAM ZONE 106 to PSTN. As soon as PSTN
Description:
receives the FLASH signal sent from the system will puts the
Flash Time for Key Phone
Flash Time is a time specification of [FLASH] key on key telephone and external party A on hold and connect external party B to the
allows the user to terminate an external call but still retain the same line
for another outgoing call. The time must coincide with the termination station.
time of the CO. Step 5. Station can repeat the above Step 3 and Step 4 to talk to either
Overriding Flash Time for PSTN Line ( [#]+[5]+[9] ) the external party A or the external party B. If station hangs
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INITIALIZATION
up the call during the conversation will disconnected both
108 Hold Recall Timeout
external parties.
Interrelation Zones: None
Aristel
108 Hold Recall
107 Hold Recall Time Timeout=030 Sec
-- Program Status Area
<
-- SSS=000~255
<
AV S ER I E S Def.=030=30 sec.
Aristel
107 Hold Recall
< -- Program Status Area
Time=090 Sec
< -- SSS=000~255 Description:
AV S ER I E S Def.=090=90 sec. If the held call reverts to the holding station and is not answered before the
setting time is reached, it will be transferred to an available console in
PROGRAM ZONE 400-GP-IP which console’s group is the same station
Description: group as the holding station in PROGRAM ZONE 503-ST-1.
If the held call is not retrieved prior to the Hold Recall Time being reached, it
will revert to the holding station.
If the held call is still not answered after a pre-determined Hold Recall
Timeout (see Program Zone 108) it will automatically transfer to the
Attendant Console in the same station group as the holding station.
Holding Time A: The held call does not revert to the holding station.
Holding Time B: The held call reverts back to the holding station.
Interrelation Zone: Program Zone 108
Holding Time C: The held call reverts back to the Attendant Console.
Interrelation Zone: Program Zone 107, 400-GP-IP and
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INITIALIZATION
109 Exclusive Hold Recall Time
Aristel
109 XHold Recall
-- Program Status Area
<
Time=090 Sec
--
< SSS=000~255
AV S ER I E S Def.=090=90 sec.
Description:
Holding Time A: The held call does not revert to the holding station.
If the exclusive held call is not retrieved prior to the setting time being Holding Time B: The held call reverts to the holding station.
reached it will revert to the holding station.
Holding Time C: The held call reverts to the Attendant Console.
Interrelation Zone: Program Zone 110
Interrelation Zone: Program Zone 109, 400-GP-IP and
110 Exclusive Hold Recall Timeout
Aristel 111 SLT Dial Tone Timeout
110 XHold Recall
-- Program Status Area
<
Aristel
Timeout=030 Sec
--
< SSS=000~255 111 SLT DT
< -- Program Status Area
Timeout=015 Sec
AV S ER I E S Def.=030=30 sec.
< -- SSS=000~255
Description:
AV S E RI E S Def.=015=15 sec.
If the exclusive held call reverts to the exclusive holding station and is not
answered before the setting time is reached, it will be transferred to an Description:
On lifting the handset of the SLT a dial tone will be followed by a busy tone if
available console in PROGRAM ZONE 400-GP-IP which console’s group is
no digits have been dialed prior to the setting time being reached.
the same station group as the holding station in PROGRAM ZONE
If the setting time exceeds 5 seconds, any of the following ON-HOOK
503-ST-1.
operations from the key phone will have the same limit. If the setting time is
less than 5 seconds the following operations will be restricted when the 5
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INITIALIZATION
seconds setting time is reached.
113 Transfer Busy Recall Timeout
Pressing [SPK[ key without dialing. Aristel
Pressing [FUNC] key without dialing. 113 Trf Busy Rc
< -- Program Status Area
Timeout=030 Sec
Accessing a CO line without dialing. < -- SSS=000~255
Pressing [SPD] key without dialing.
AV S ER I E S Def.=030=30 sec.
Pressing [∗] key without dialing. Description:
Interrelation Zones: None If an incoming call is transferred to a busy station and is not
answered prior to the setting time being reached, the call will be
diverted to the transferring station.
112 SLT Inter-Dialing Timeout
Aristel Interrelation Zone: Program Zone 114
112 SLT In_Dial <
-- Program Status Area
Timeout=035 Sec 114 Transfer No Answer Recall Timeout
-- SSS=000~255
<
Aristel
AV S ER I E S Def.=035=35 sec.
Description: 114 Trf NoAns Rc
< -- Program Status Area
Timeout=030 Sec
If the dialing time between any two (2) digits is longer than the setting < -- SSS=000~255
time the busy tone will be heard. Def.=030=30 sec.
AV S ER I E S
Description:
Interrelation Zones: None Incoming call is transferred to a free station and not answered prior to the
setting time being reached will be diverted to the transferring station.
Interrelation Zone: Program Zone 113
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INITIALIZATION
115 CFW No Answer Transfer Time Interrelation Zones: Program Zones 218, 219, and
Aristel
117 DISA No Dialing Transfer Timeout
115 CFW NoAns Tr
-- Program Status Area
<
Timeout=010 Sec Aristel
-- SSS=000~255
<
117 DISA No Dial
AV S ER I E S Def.=010=10 sec. < -- Program Status Area
Timeout=005 Sec
Description: < -- SSS=000~255
When calling a free station A which is programmed Call Forward No Answer AV S ER I E S Def.=005=5 sec.
to station B, if station A doesn’t answer prior to the setting being reached, Description:
the call will be transferred to station B. If DISA call is answered by the system and no digits are entered prior to the
setting time being reached, the call will be transferred to the Attendant
Interrelation Zone: Program Zone 113 Console according to PROGRAM ZONE 219.
116 DISA No Answer Transfer Timeout Interrelation Zones: Program Zones 219, 400 and
Aristel
118 DISA Enable Delay Time 1
116 DISA No Ans
-- Program Status Area
<
Timeout=025 Sec Aristel
-- SSS=000~255
<
118 DISA Delay
AV S ER I E S Def.=025=25 sec. < -- Program Status Area
Time=000 Sec
Description: < -- SSS=000~255
When DISA call to an internal free station is not answered prior to the AV S ER I E S Def.=000=0 sec.
setting time being reached the call will be transferred to the Attendant Description:
Console according to PROGRAM ZONE 219. If CO line is assigned in PROGRAM ZONE 603-CO-2 = 0 or 1, DISA
incoming through such CO line will be answered by the system as soon as
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INITIALIZATION Ramcom AV20
the setting time is reached. prior to the setting time being reached, the CO line will be automatically
disconnected by the system. The auto-redial function will be placed into Auto
Interrelation Zone: Program Zones 604-CO-2 and Redial Pause Time status in PROGRAM ZONE 121.
This process (PROGRAM ZONE 120 + 121) is repeated for the number of
times defined in PROGRAM ZONE 223, cancelled by the caller releasing
119 DISA Engaged Time the line manually or picking up the handset.
Aristel
Interrelation Zones: Program Zones 121 and 223
119 DISA CO Time
-- Program Status Area
<
Time=190 Sec 121 Auto Redial Pause Time (On Hook)
-- SSS=000~255
<
AV S ER I E S Def.=190=190 sec. Aristel
Description: 121 AT-Red Pause
< -- Program Status Area
Time=010 Sec
Determines the amount of time a DISA line can be used during External Call
< -- SSS=000~255
Forward (ECF) or when making another outgoing call. The engaged timing
of 3-parties conference is also restricted by this parameter.
AV S ER I E S Def.=010=10 sec.
Description:
Interrelation Zone: Program Zone 604-CO-3 Determines the time between CO line disconnection and re-access during
Auto-Redial function.
120 Auto Redial Waiting Time (On Hook)
Interrelation Zones: Program Zones 120 and 223
Aristel
120 AT-Red Wait
-- Program Status Area
<
Time=010 Sec
-- SSS=000~255
<
AV S ER I E S Def.=010=10 sec.
Description:
Once the auto-redial function is activated and the handset is not picked up
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Manual Programare
INITIALIZATION Ramcom AV20
free station the call will be transferred immediately to the next available
122 Busy Reminder Interval Time
station.
Aristel
122 Busy Rem ICM Interrelation Zones: Program Zones 604-CO-7(8)
-- Program Status Area
<
Time=020 Sec
-- SSS=000~255
<
AV S ER I E S Def.=020=20 sec. 124 Door Sensor Detection Ringing Time
Description:
Aristel
When an incoming call rings or to be transferred to a busy station a tone will
124 Door SensorR
be heard at intervals set in this parameter to remind the busy station. If the < -- Program Status Area
Time=000 Sec
busy station is the 25 buttons key phone the reminder tone will be heard < -- SSS=000~255
from the speaker, and from the handset if it is a SLT or 15 buttons key AV S ER I E S Def.=000=0 sec.
phone. If SSS = 000, means the function will be disabled, too. Description:
Determines the ringing duration on the assigned stations in PROGRAM
Interrelation Zone: Program Zone 229
ZONE 602 when the door sensor has been activated and detected by the
system.
123 Incoming Hunt Ring Time
Aristel
Interrelation Zone: Program Zone 303 and 602
123 In Hunt Ring
-- Program Status Area
<
Time=015 Sec
-- SSS=000~255
< 125 Busy Tone On (I) Detection Time NOTE 3.
AV S ER I E S Def.=015=15 sec.
Aristel
Description:
125 Busy Tn On1
When an incoming call rings to a free station the call will be transferred to < -- Program Status Area
Time=025 (∗20ms)
the next available station in the same station group if the setting time is < -- SSS=000~255
reached before the free station answers the call. If a busy station replaces a AV S ER I E S Def.=025=25x20=500 ms
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Manual Programare
INITIALIZATION Ramcom AV20
Description:
Interrelation Zones: Program Zones 125, 221 and 233
This parameter can only work during ECF or when making another outgoing
call through DISA. The Tone Decoder of the system will detect “On” signal of
127 Busy Tone On (II) Detection Time NOTE 3.
the first Busy Tone sent from CO after the external party hangs up the call. If
Aristel
the time of Busy Tone “On” signal on CO loop is the same as the setting
time, the system will recognize Busy Tone “On” signal. 127 Busy Tn On2
-- Program Status Area
<
Time=012 (∗20ms)
-- SSS=000~255
<
NOTE 3: 1. The function is not available in AV-256. AV S ER I E S Def.=012=12x20=240 ms
2. The function only can be worked with Voice Description:
The same as PROGRAM ZONE 125 but for the second type of Busy Tone
Interrelation Zones: Program Zones 126, 221 and 233 detection.
126 Busy Tone Off (I) Detection Time NOTE 3. Interrelation Zones: Program Zones 128, 221 and 233
Aristel
128 Busy Tone Off (II) Detection Time NOTE 3.
126 Busy Tn Off1
< -- Program Status Area
Time=025 (∗20ms)
< -- SSS=000~255
Aristel
AV S ER I E S Def.=025=25x20=500 ms 128 Busy Tn Off2
-- Program Status Area
<
Time=012 (∗20ms)
Description: -- SSS=000~255
<
This function is the same as PROGRAM ZONE 125 but replaced “On” signal Def.=012=12x20=240 ms
AV S ER I E S
by the “Off” signal of the first Busy Tone. Description:
The same as PROGRAM ZONE 126 but for the second type of Busy Tone
NOTE 4: The complete Busy Tone (I) is only recognized
detection.
by the system if the following parameters are
effective.
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Manual Programare Ramcom AV20
INITIALIZATION
130 CO Access Delay Time
NOTE 5: Busy Tone (II) is only recognized if the following
parameters are effective. Aristel
1. Busy Tone On (II) ----- Program Zone 127.
130 Co Delay tm
-- Program Status Area
<
2. Bus Tone Off II ----- Pro ram Zone 127. Time=000 Sec
-- SSS=000~255
<
AV S ER I E S Def.=000=0 sec.
Interrelation Zones: Programs Zone 127, 221 and 233 Description:
A free CO line can not be retrieved after it is released until the setting time is
129 CO Delay Time reached.
Aristel
Interrelation Zones: None
129 Swon Delay
< -- Program Status Area
Time=003 (∗40ms)
< -- SSS=000~255
131 Door Ringing Delay Time
AV S ER I E S Def.=003=3x40=120 ms
Aristel
Description:
When accessing a free CO line the system will delay the setting time 131 Door SensorD
-- Program Status Area
<
Time=000 Sec
duration to open the internal CO loop. All digits dialed during the setting -- SSS=000~255
<
delay time interval will be received by the system and will not be sent out Def.=000=0 sec.
AV S ER I E S
until the setting time is reached. Description:
When the Door Sensor is activated the assigned stations in PROGRAM
Interrelation Zone: Program Zone 216 ZONE 602 will not be ringing until the setting time is reached.
Interrelation Zone: Program Zone 602
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INITIALIZATION
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free or the line will then be released if all consoles are still busy after three
132 Metering Pulse Delay Time
rechecks.
Aristel
132 Meter Delay
-- Program Status Area
< Interrelation Zone: Program Zone 218, 219 and 400
Time=000 Sec (*40ms)
-- SSS=000~255
<
AV S ER I E S Def.=000=0 sec. 134 Incoming Delay Time
Description:
Aristel
This parameter allows the system to remain on the detection of the metering
134 In Delay tm
pulse during the setting time after the CO line is disconnected. -- Program Status Area
<
Time=000 Sec
-- SSS=000~255
<
NOTE 6: This function is only available for AV-64 and
AV S ER I E S Def.=000=0 sec.
Description:
Interrelation Zone: Program Zone 251 Once the line is released the user cannot access the same CO line for
outgoing calls until after the setting time is reached.
133 DISA Console Busy Transferring Time
NOTE 7: This function only available for the Australian
Aristel
133 Disa Wait C.
-- Program Status Area
<
Time=015 Sec Interrelation Zones: None
-- SSS=000~255
<
AV S ER I E S Def.=015=15 sec.
Description:
If the DISA call is transferred to the consoles which are all busy the system
will recheck the consoles and sound a reminder tone if they are still busy.
During the rechecking the call will be transferred to any console found to be
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135 The 2nd DSS Page Remaining Time or
Interrelation Zones: Program Zone 212
SLT MSG
The 2nd DSS PageWait Silence
Remaining TimeTime
Aristel 136 SOS Enable Delay Time or SLT MSG Wait
Ringing Time
135 Key Page tm
< -- Program Status Area
Time=006 (*5Sec) SOS Enable Delay Time
< -- SSS=000~255
Aristel
AV S ER I E S Def.=006=6 *5=30Sec
Description: 136 SOS Delay tm
-- Program Status Area
<
Time=000 Sec
Once the DSS Key Page is turned to the 2nd page by pressing DSS Key
-- SSS=000~255
<
with FUNC CODE=80 in PROGRAM ZONE 500-GP-IP, it will not turn to the
AV S ER I E S Def.=000=6 sec.
1st DSS Key Page automatically until the setting time is reached.
Description:
SOS function will not be enabled until the setting time is reached after the
Interrelation Zones: Program Zones 500-GP-IP, SOS sensor is activated.
Interrelation Zones: Program Zones 303 and 301-02
SLT Message Wait Silence Time (Only available for Australia)
Refer to Example 1 in PROGRAM ZONE 136
SLT MSG Wait Ringing Time (Only available for Australia)
Aristel
Aristel
135 Key Page tm < -- Program Status Area
Time=060 (∗5s) 136 Key Page tm
-- Program Status Area
<
Time=006 (∗5s)
< -- SSS=007~255
-- SSS=000~255
<
AV S ER I E S Def.=060=300 sec.=5 min.
AV S ER I E S Def.=006=30 sec.
Description:
To determine SLT silence interval between 2 ringing when leaving MSG
Waiting to No Answer SLT station. The setting value must be ≥ 007.
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Description: 137 Metering Pulse Detection Starting Time
To determine the amount of the SLT ringing interval after a free SLT station
has been left the MSG Waiting. Aristel
137 Meter range1
-- Program Status Area
<
Time=008 (∗10ms)
Interrelation Zones: Program Zone 212 -- SSS=000~255
<
AV S ER I E S Def.=008=80 ms.
Example 1: PROGRAM ZONE 135=060 and PROGRAM ZONE Description:
136=006
(The function is only available in AV-38 and AV-64)
Step 1. Station makes intercom to call a free SLT station. The Metering pulse only can be detected by the system within “Metering
Step 2. Station presses [MSG] function key (if it is key phone) or digit [6] (if it Pulse Detection Starting Time” and “Metering Pulse Detection Ending
is SLT) to leave message waiting to free SLT station during hearing Time”.
ring back tone.
Step 3. Free SLT station will stop ringing immediately for 5 minutes
Interrelation Zones: Program Zones 132, 138 and 251
(PROGRAM ZONE 135=060=300sec.=5 min.) and then have 30
seconds ringing (PROGRAM ZONE 136=006=30sec.), and then 5
138 Metering Pulse Detection Ending Time
minutes silence + 30 seconds ringing. Please refer to the following
diagram: Aristel
138 Meter range2
-- Program Status Area
<
Time=030 (∗10ms)
-- SSS=000~255
<
AV S ER I E S Def.=030=300 ms.
Description:
Free SLT is SLT answers
5 minutes silence 30 seconds ringing
(The function is only available in AV-38 and AV-64)
left Message the ringing
(PROGRAM ZONE (PROGRAM ZONE The Metering pulse only can be detected by the system within “Metering
Waiting
Pulse Detection Starting Time” and “Metering Pulse Detection Ending
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INITIALIZATION
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Time”.
140 DISA Enable Delay Time 2
Interrelation Zones: Program Zones 132, 137 and 251 Aristel
140 DISA Delay2
-- Program Status Area
<
Time=000 Sec
139 ACD Enable Time -- SSS=000~255
<
AV S ER I E S Def.=000=000 sec.
Aristel
Description:
139 ACD Tm
<
Time=015 Sec -- Program Status Area (The function is only available in AV-64 and AV-256)
-- SSS=000~255
< If CO line is assigned in PROGRAM ZONE 603-CO-2 = 2 or 3, DISA
AV S ER I E S Def.=015=15 sec. incoming through such CO line will be answered by the system as soon as
Description: the setting time is reached.
Incoming call rings to the assigned stations in PROGRAM ZONE 600 (601)
when they are all busy, the call will be answered by the system once the Interrelation Zone: Program Zones 604-CO-2 and
setting time is reached and be put into the holding queue whilst the caller will
hear ACD Reminding Message and MOH. As soon as any one of the
assigned station is free the call will be transferred to that free station. The 141 DISA Enable Delay Time 3
Holding Queue is proceeded First-In and First-Out. Aristel
141 DISA Delay3
-- Program Status Area
<
Interrelation Zones: Program Zones 402-NN-IP=16(17), Time=000 Sec
<
-- SSS=000~255
AV S ER I E S Def.=000=000 sec.
Description:
(The function is only available in AV-64 and AV-256)
If CO line is assigned in PROGRAM ZONE 603-CO-2 = 4 or 5, DISA
incoming through such CO line will be answered by the system as soon as
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the setting time is reached.
143 Door Call Ringing Time
Interrelation Zone: Program Zones 604-CO-2 and Aristel
143 Door Ring Tm
-- Program Status Area
<
Time=020 Sec
-- SSS=000~255
<
142 DISA Enable Delay Time 4 AV S ER I E S Def.=020=020 sec.
Aristel Description:
142 DISA Delay4
-- Program Status Area
< (The function is only available in AV-38 and AV-256)
Time=000 Sec The assigned stations in PROGRAM ZONE 602 will be ringing for the period
-- SSS=000~255
<
of setting time as soon as the Door Phone Button is pushed once.
AV S ER I E S Def.=000=000 sec.
Description:
Interrelation Zone: Program Zones 602
(The function is only available in AV-64 and AV-256)
If CO line is assigned in PROGRAM ZONE 603-CO-2 = 6 or 7, DISA
incoming through such CO line will be answered by the system as soon as 144 System Wide FWD Time
the setting time is reached. Aristel
143 System Wide
-- Program Status Area
<
Time=020 Sec
Interrelation Zone: Program Zones 604-CO-2 and
-- SSS=000~255
<
AV S ER I E S Def.=020=020 sec.
Description:
DID incoming call or DISA incoming call or Intercom call rings to the internal
free station which PROGRAM ZONE 504-ST-8=1 and without answered, the
call will be forwarded to the first assigned station in PROGRAM ZONE
400-05-IP as soon as the setting time is reached.
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The function is not available in AV-38/AV-64/AV-256.
Interrelation Zone: Program Zones 242, 400-05
145 ~ 199 Reserved for Future Use
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System Function Parameter (Zone 200 ~ 299) 201 Operator Code
200 PABX (Centrex) Outgoing Code Aristel
201 Operator
Aristel CODE=S (0→9)
<-- Program Status Area
200 PABX Out <-- S=0~9
CODE=S (0→9) AV
< -- Program Status Area Def.=0
<
AV -- S=0~9 Description:
Def.=9 It is one touch code for station to call operator urgently.
Description:
If the system is installed behind a Host PABX an Access Code (0-9) Interrelation Zone: Program Zone 400
is needed be assigned to access Central Office Lines from the Host
PABX. This function is available when PROGRAM ZONE 202 Dial _9 CO Code
604-CO-1=1=PABX and is used for Redial and Toll Restriction
functions (this means the system will not detect the first dialing digit Aristel
after the CO Line is accessed). 202 Dial_9 CO
CODE=S (0→9)
<-- Program Status Area
Interrelation Zone: Program Zone 604-CO-1=1
<-- S=0~9
AV
Def.=9
Description:
It is one touch code for a station to urgently access a free CO line from
the system.
NOTE 8: Dial _ 9 CO Code cannot be the same as
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Description:
0 = 12 hour format 1 = 24 hour format (Military)
Interrelation Zones: Program Zones 503-ST-3
Interrelation Zones: Program Zones 304, 305, 306 and
203 Toll Code
205 Station Number Digit Length
Aristel
203 Toll
Aristel
CODE=S (0→9)
< -- Program Status Area 205 Ext Number < -- Program Status Area
LEN.=S (2→4)
< -- S=0~9 < -- S=2~4
AV
Def.=0 AV Def.=2
Description:
The stating code allocated in the first digit of the outgoing dialed Description:
numbers to let the system recognize that the outgoing call is the long Defines the length of a station number assigned in PROGRAM ZONE
distance call. 502-CSN-1.
2 = 2 digits 3 = 3 digits 4 = 4 digits
Interrelation Zones: Program Zones 405, 408 and 409
Interrelation Zone: Program Zone 502-CSN-1
204 12/24 Hour Clock
Aristel
204 12/24 Clock < -- Program Status Area
TYPE=S 0:12 1:24
< -- S=0~1
AV Def.=1
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phone station when it is intercom-called by another internal station.
206 Digit Length for Local Call
The caller can press [∗] to change the calling type during the calling.
Aristel
206 Local Digit < -- Program Status Area 0 = Voice Signaling 1 = Ring Signaling
LEN.=S (0→9)
< -- S=0~9
AV Def.=0 Interrelation Zones: None
208 Intercom Dial Tone Signaling
Description:
Defines the length of a local telephone number restricted in
Aristel
PROGRAM ZONE 203 and 405.
208 ICM DT < -- Program Status Area
SIGN=S (0:S 1:I)
0 = Infinite 1 = 1 digit 2 = 2 digits ….. 9 = 9 digits < -- S=0~1
AV Def.=0
Interrelation Zones: Program Zones 307-03 and
Description:
Defines the Internal Dial Tone signal when station’s handset is lifted
207 Intercom Calling Type (for KP)
(Key Phone or SLT) or [SPK] is pressed (Only for Key Phone).
Aristel
0 = Steady Tone 1 = Interrupted Tone
207 ICM Call (KP) < -- Program Status Area
TYPE=S (0:V 1:R) < -- S=0~1
Def.=1 Interrelation Zones: None
AV
Description:
Defines the initial calling signal on the speaker of an internal key
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209 Intercom One Digit Dialing Capability Description:
Allows an internal caller to press digit [4] to search for the next free
Aristel station if the called station is busy or does not answer. The next free
209 ICM ODD < -- Program Status Area station must be in the same station group as the called station in
CAP.=S (0:D 1:E)
< -- S=0~1 PROGRAM ZONE 503-ST-1.
AV Def.=0
0 = Disable Intercom Hunting
1 = Enable Intercom Hunting
Description:
Determines whether the user can call intercom by dialing the
representative single digit of the called station defined in Interrelation Zones: Program Zone 503-ST-1
PROGRAM ZONE 401.
211 Wake Up Call Signaling
0 = Disabled 1 = Enabled
Aristel
Interrelation Zones: Program Zone 401
211 Wake Up Call <-- Program Status Area
SIGN=S (0:V 1:B)
<-- S=0~1
210 Intercom Hunting AV Def.=1
Aristel Description:
210 ICM Hunting < -- Program Status Area 0 = Use Voice Message to perform Wake Up Call service.
CAP.=S (0:D 1:E)
< -- S=0~3 1 = Use background music to perform Wake Up Call service.
AV Def.=0 Interrelation Zones: Individual Alarm Clock in System
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212 Message Wait Auto Ringing Interrelation Zones: Program Zone 402
Aristel
213 Make/Break Ratio
212 SLT MSG Wait < -- Program Status Area
SIGN=S (1:R 2:V) Aristel
< -- S=0~2
Def.=1 213 Make/Break -- Program Status Area
<
AV TYPE=S 0:33 1:40
-- S=0~1
<
Description: AV Def.=0
(The function is not available for free Key Phone)
0 = Disable Message Wait Auto Ringing Description
1 = Enable Message Wait Auto Ringing in Ringing Mode Sets the Make to Break Ratio for Dial Pulse signal when CO is
2 = Enable Message Wait Auto Ringing in Voice Mode programmed for Pulse signal output in PROGRAM ZONE
OPERATION EXAMPLE: 604-CO-1=0.
Step 1. Station A calls free Station B which is SLT.
Step 2. Station B does not answer. 0 = 33/66 1 = 40/60
Step 3. Station B stops ringing once Station A leaves message to
Station B during ringing. Interrelation Zone: Program Zone 604-CO-1=0
Step 4. Station B will ring for 30 seconds each 5 minutes.
Step 5. Station A will be rung as soon as Station B answers the 214 Automatic CO Search
message ringing, then Stations A and B can talk to each
other. Aristel
-- Program Status Area
<
214 AT CO Search -- S=0~1
<
CAP.=S (0:D 1:E)
NOTE 9: If Station A leaves the message to busy Def.=1
Station B which is either SLT or Key Phone,
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Description: 216 CO Delay Capability/Paging Tone of 15
Allows the system to select a free CO line automatically during Keys KP
Speed Dial, Auto Redial and Redial.
Aristel
0 = Disable 1= Enable 216 15 key page -- Program Status Area
<
CAP.=S (0:D 1:E)
-- S=0~1
<
Interrelation Zones: None AV Def.=0
215 Dial _9 Capability Description:
CO Delay Capability
Aristel The system will delay a setting time after CO line is accessed so
215 Dial_9 < -- Program Status Area as to avoid losing the first dialing digit detected by the CO when
CAP.=S (0:D 1:E)
< -- S=0~2 quick dialing is used.
AV Def.=1
0 = Disable 1 = Enable
Description:
Allows the user to access a free CO line by pressing a specified code Paging Tone of 15 Keys KP
assigned in PROGRAM ZONE 202. (The function is only available for AV-38, AV-64 and AV-256)
0= Disable. Allows the user to select the different paging tone on 15 buttons
1= Enable. Co line is accessed by the normal way from the free key telephone when it is paged by another internal station.
line in PROGRAM ZONE 603.
2= Enable. CO line is accessed by the circular way from the free 0 = Ding-Dong 1 = One second tone
line in PROGRAM ZONE 603.
Interrelation Zone: Program Zone 129
Interrelation Zones: Program Zones 202, 503-ST-3
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217 Mute CO Capability Description:
Allows DISA caller to be transferred to the Attendant Console if the
Aristel called station is busy or does not answer.
217 CO Mute < -- Program Status Area
CAP.=S (0:D 1:E)
< -- S=0~1 0 = Disable.
Def.=0 1 = Enable when No Answer. The call will be transferred to the console(s)
AV
according to PROGRAM ZONE 219 as soon as the setting time in
Description: PROGRAM ZONE 116 is reached.
Provides protection if an external DTMF dialer is used on the key 2 = Enable when busy or a non existent station number. The call will be
station handset. transferred to the console(s) according to PROGRAM ZONE 219
immediately when the called station is busy or if dialing a non existent
0 = Disable station number.
1 = Enable. Key station handset will be muted until the 3rd digit is 3 = Enable when no answer, busy or non existent station number.
The same operating procedures as " 1" or " 2" .
dialed.
After the call is the first time transferred to the console(s) and the
Interrelation Zones: None
consoles are all busy or do not answer the call, the call will be put into
the holding queue and the busy consoles will hear one second Remind
218 DISA Recall Capability
Tone. The system will make the 2nd recheck to the consoles as soon
Aristel as the setting time in PROGRAM ZONE 133 (for consoles are all busy)
or PROGRAM ZONE 116 (for consoles do not answer the call) is the
218 DISA Recall < -- Program Status Area
CAP.=S (0→3) first time reached. If the call still does not be answered during the 2nd
< -- S=0~3
time recheck, the system will make the 3rd recheck to the consoles as
AV Def.=0
soon as the setting time in PROGRAM ZONE 133 (for consoles are all
busy) or PROGRAM ZONE 116 (for consoles do not answer the call) is
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the second time reached. If the call still does not be answered during 2= Transferred to all Consoles in the same Console Group as the called
the 3rd time recheck, the system will disconnect the call immediately. station group number.
The total maximum recheck times will be three (3) times. 3= Transferred to all Consoles in the same Console Group as the CO
group number of the DISA line in PROGRAM ZONE 603 (when
PROGRAM ZONE 222=1) or in PROGRAM ZONE 608 (when
Interrelation Zones: Program Zones 116, 117, 219
PROGRAM ZONE 222=2).
4 = Transferred to the consoles according to the following 3 conditions:
219 DISA Transfer Group Capability DAY TIME : Transfer to the consoles in the console’s group
Aristel which is the same group number as Station
219 DISA Trf GP < -- Program Status Area Group Number of the called station in
CAP.=S (0:S 1:C)
< -- S=0~5 PROGRAM ZONE 503-ST-1. The consoles
Def.=0 will ring.
AV
Description:
Determines where the DISA call is transferred to if the called station MIDDAY TIME : Transfer to the consoles in the console’s group
does not answer. which is the same group number as Station
Group Number of the called station in
0 = Transferred to the first available Console in the same Console Group PROGRAM ZONE 503-ST-1. The consoles
as the called station group number. will not ring but have an Alert Tone to be heard
1= Transferred to the first available Console in the same Console Group from the speaker.
as the CO group number of the DISA line in PROGRAM ZONE 603 NIGHT TIME : Same as MIDDAY TIME.
(when PROGRAM ZONE 222=1) or in PROGRAM ZONE 608 (when
PROGRAM ZONE 222=2). 5 = Transferred to the consoles according to the following 3
conditions:
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Description:
DAY TIME : Transfer to the consoles in the console’s group 0 = Disable 1= Enable
which is the same group number as Station
Group Number of the called station in Interrelation Zones: None
PROGRAM ZONE 503-ST-1. The consoles
will ring.
221 Busy Tone Detection/Hold Reminder
MIDDAY TIME : Transfer to the consoles in PROGRAM ZONE Capability
400-04. The consoles will not ring but have an
Alert Tone to be heard from the speaker. Aristel
NIGHT TIME : Transfer to the consoles in PROGRAM ZONE 221 Inco/Msg/Moh -- Program Status Area
<
CAP.=S (0:D 1:E)
400-06. The consoles will not ring but have an -- S=0~3
<
Alert Tone to be heard from the speaker. Def.=3
AV
Interrelation Zones: Program Zones 116, 117, 133, Description:
218, 222, 308, 400-04-IP, (The function is not available for AV-256)
400-06-IP, 503-ST-1, 604-CO-3
0 = Disable Busy Tone Detection, Holding Reminder Message and Holding
220 Fax Monitoring Capability Music when DISA call is transferred.
1 = Enable Busy Tone Detection, Disable Holding Reminder Message and
Aristel
Holding Music when DISA call is transferred.
220 FAX Monitor <-- Program Status Area 2 = Disable Busy Tone Detection, Enable Holding Reminder Message and
CAP.=S (0:D 1:E)
<-- S=0~1 Holding Music when DISA call is transferred.
AV Def.=1 3= Enable Busy Tone detection, Holding Reminder Message and Holding
Music when DISA call is transferred.
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it is restricted by PROGRAM ZONE 603.
NOTE 10: Busy Tone Detection can only operate
during External call Forward (ECF) or Interrelation Zones: Program Zones 503-ST-4, 603
223 Auto-Redial Times
Interrelation Zones: Program Zones 125, 126, 127,
Aristel
223 Auto-Redial <-- Program Status Area
TIMES=SS 00→99
222 DSS Key for Different CO Group <-- S=00~99
Aristel
AV Def.=20
222 DSS for DTG < -- Program Status Area
CAP.=S (0:D 1:E)
< -- S=0~2 Description:
AV Def.=1 Determines the redial times (total cycles of Auto Redial Pause Time +
Auto Redial Waiting Time) when Auto Redial is activated.
Description:
Allows the internal station to be restricted by PPROGRAM ZONE 603 Interrelation Zones: Program Zones 120 and 121
when pressing DSS CO line for outgoing call or answering an
incoming call according to PROGRAM ZONE 503-ST-4 and 224 Limit Call Pattern
PROGRAM ZONE 608.
Aristel
0 = Disable. 224 Limit Call <-- Program Status Area
CODE=S (0→8)
1 = The station is restricted by PRPGRAM ZONE 603 if pressing <-- S=0~8
DSS CO line key for outgoing call. Def.=2
AV
2 = The station can answer or pick up the incoming line according to
PROGRAM ZONE 503-ST-4 and PROGRAM ZONE 608, even if
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Description: Interrelation Zone: Program Zone 507-ST-3
Determines the limiting status before the time in PROGRAM ZONE
507-ST-2 is reached. 225 Speed Dial Distribution
0 = Continuous warning tone after timeoutNOTE 11 Aristel
1 = A one (1) second warning tone for each Call Limit DurationNOTE 11 225 Speed Dial < -- Program Status Area
CODE=S (0→9)
2 = At ten (10) seconds before timeout, a one (1) second warning < -- S=0~1
tone will sound. At five (5) seconds before timeout, a continuous Def.=0
AV
warning tone can be heard by the internal key station party (If
SLT station then both internal and external parties can hear). The Description:
line is released after timeout. NOTE 11 Defines the quantities of System Speed Dial and Individual Speed
3 = At ten (10) seconds before timeout, a one (1) second warning Dial sets. The following tables are for the total sets for System Speed
tone will sound. At five (5) seconds before timeout, a continuous
Dial plus Individual Speed Dial before or after Name Speed Dial
warning tone will be heard by both parties. After timeout, the line function in PROGRAM ZONE 227 is enabled. Refer to PROGRAM
is released. NOTE 11 ZONE 509 for Individual Speed Block and PROGRAM ZONE 404 for
4 = Reserved. System Speed Dial Code assignment.
5 = The same as 0 for incoming and outgoing calls.
6 = The same as 1 for incoming and outgoing calls. When PROGRAM ZONE 227 = 0 = Disable Name Speed Dialing
7 = The same as 2 for incoming and outgoing calls. Setting System Speed Dial Sets
AV-8/NAV-8/
Individual Speed Dial Sets
AV-8/NAV-8/
8 = The same as 3 for incoming and outgoing calls. Value AV-64/256 AV-64/256
AV-12/38 AV-12/38
9 = Reserved. 0 100 (100 ~ 199) 100 (100 ~ 199) 600 1100
1 200 (100 ~ 299) 200 (100 ~ 299) 500 1000
2 300 (100 ~ 399) 300 (100 ~ 399) 400 900
NOTE 11:0, 1, 2 and 3 are for outgoing calls only
3 400 (100 ~ 499) 400 (100 ~ 499) 300 800
4 500 (100 ~ 599) 500 (100 ~ 599) 200 700
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5 600 (100 ~ 699) 600 (100 ~ 699) 100 600
6 700 (100 ~ 799) 500
7 800 (100 ~ 899) 400
EXAMPLE:
8~9 900 (100 ~ 999) 300 1. Entering AAA → BBB (where AAA → BBB are variables, eg 100 ~ 255),
SPD Codes from 100 ~ 255 can override Toll.
When PROGRAM ZONE 227 = 1 = Enable Name Speed Dialing 2. Entering AAA → BBB (where AAA → BBB are variables, eg 234 ~ 456),
System Speed Dial Sets Individual Speed Dial Sets SPD Codes from 234 ~ 456 can override Toll.
Setting
Value AV-8/NAV-8/ AV-8/NAV-8/ 3. Entering the first digit of AAA as 0, All SPD Codes will be Toll
AV-64/256 AV-64/256
AV-12/38 AV-12/38
0 100 (100 ~ 199) 100 (100 ~ 199) 250 500
Restricted.
1 200 (100 ~ 299) 200 (100 ~ 299) 150 400
2 300 (100 ~ 399) 300 (100 ~ 399) 50 300
NOTE 12: AV-8/NAV-8 ------> AAA = 000 → 699
3 300 (100 ~ 399) 400 (100 ~ 499) 50 200
BBB = 000 → 699
4~9 300 (100 ~ 399) 500 (100 ~ 599) 50 100
AV-12/38 ------> AAA = 000 → 699
BBB = 000 → 699
Interrelation Zones: Program Zones 227, 404
Interrelation Zones: Program Zones 404 and 405
226 Speed Dial Unrestricted Range
Aristel 227 Name Speed Dial Capability
< -- Program Status Area
226 SPD Unrest < -- AAA=SPD CodeNOTE 12 Aristel
Range=AAA→BBB
BBB=SPD CodeNOTE 12
Def=AAA→BBB 227 Name SPD <
-- Program Status Area
AV CAP.=S (0:D 1:E)
-- S=0~1
<
=000→000
AV Def.=0
Description:
Allows System Speed Dial Numbers to be exempt from Toll
Description:
Restriction.
Allows the user to enter a name to replace the speed dial code for
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INITIALIZATION
7/18/2019 Manual Programare Ramcom AV20
System or Individual Speed Dial, or entering the prefix of a name to
229 Busy Reminder Capability
search for the speed dial number.
Aristel
0 = Disable 1 = Enable 229 Slt Busy Remind
<-- Program Status Area
CAP.=S (0:D 1:E)
<-- S=0~1
Interrelation Zones: Program Zones 404, 500 - FN=74, Def.=1
AV
502, 604 and System
Description:
228 SMDR Masked Capability If the function is enabled, the busy internal station can hear Busy
Reminder Tone from the handset of SLT or 15 buttons Key Phone if
Aristel
another call is transferred in.
228 SMDR Masked < -- Program Status Area
LEN.=S (0→9)
< -- S=0~9 0 = Disable 1 = Enable
AV Def.=0
Interrelation Zone: Program Zone 122
Description:
Determines how many digits of the dialed telephone number can be
230 Link Monitor Capability
printed through SMDR.
Aristel
0 = Print out all digits of the dialed number. 230 Link Monitor <-- Program Status Area
CAP.=S (0:D 1:E)
1 = Print out only the first digit of the dialed number. <-- S=0~1
9 = Print out the first 9 digits of the dialed number. Def.=0
AV
Interrelation Zone: Program Zone 307
Description:
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INITIALIZATION
7/18/2019 Manual Programare Ramcom AV20
Allows the system to maintain its cross-links when an external line is
232 Speed Dial Pause Times
disconnected abnormally.
Aristel
0 = Disable 232 B.B.C. Pause <-- Program Status Area
TIMES=SS 00→99
1 = Enable. If the problem is caused by the system itself, the user will <-- SS=00~99
experience a short interruption while the connection is restored Def.=09
AV
automatically. If the problem is caused by the external CO or a wiring
connection, the link will not be restored. Description:
Defines one Pause (p) in Speed Dial Number
Interrelation Zone: None
EXAMPLE:
231 Volume – Initial Setting Step 1. Program Zone 100 = 020 = 20 x 40 = 800ms.
Step 2. Program Zone 232 = 07 = 7 x 800 = 5600ms = 5.6 sec.
Aristel
Step 3. Speed Dial Number is “002P886PP2P9993380”, the time
231 Volume Initi < -- Program Status Area for one ”p” here is (5.6 + 0.8) = 6.4 sec.
VAL.=S (1→8)
< -- S=1~8
Def.=3 Interrelation Zones: Program Zones 100 and 404
AV
Description: 233 Busy Tone Detection TimesNOTE 3
Defines the initial volume level for Speaker, Ringing and Handset
Tones when Key Phone is reset. A total of eight (8) levels can be Aristel
assigned. 233 Busy Tn Tms <-- Program Status Area
TIMES=SS 00→99
<-- SS=00~99
Interrelation Zones: None AV Def.=06
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INITIALIZATION
7/18/2019 Manual Programare Ramcom AV20
Description:
Defines how many cycles of Busy Tone ON + Busy Tone OFF Ca u t io n !
If the setting value = 1 will increase the system’s
detected by the system can be assumed as a real Busy Tone sent working loading.
from CO after the external party hangs up the call.
Interrelation Zones: None
Interrelation Zones: Program Zones 125, 126, 127,
235 System Programming Password
Protection
234 CO Auto-Transfer Capability
Aristel
Aristel 235 System PSW < -- Program Status Area
CAP.=S (0:D 1:E)
234 Co Auto Trf < -- Program Status Area < -- S=0~1
CAP.=S (0:D 1:E)
< -- S=0~1 Def.=0
AV
AV Def.=1
Description:
Description: Provides protection for the system to deny access to the system
Allows the internal party to transfer the external call without pressing programming by any internal key station using the Engineering
[TRF/FL] key, but instead pressing either [PAGE] or [DSS Station] Programming Password except the key station located in the first
keys. Pressing [PAGE] key will put the call on hold automatically and station port in the system; however, any key station still can use the
transfer as soon the internal party hangs up after the internal paged Programming Password in PROGRAM ZONE 301-01 to enter the
party answers the call. Pressing [DSS Station] key will put the call on system programming.
hold automatically and it will be camped on to the called station as
soon as the internal party hangs up the handset. 0 = Disable 1 = Enable
Interrelation Zone: Program Zone 303-01 and
0 = Disable 1 = Enable
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INITIALIZATION
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Description:
236 Dial Tone Detection TimesNOTE 3
A very important function for SLT, especially when SLT is Pulse
Aristel Dialing.
236 Dial Tn Tms < -- Program Status Area
TIMES=SS 00→99
< -- SS=00~99 0 = Disable. Pulse dialing SLT cannot use some station functions
Def.=06 which the operation digit is with [ #] or [∗]. Digit [7] and [8] can be
AV
the first digit of the station number.
Description: 1 = Enable. Digit [#] and [∗] will be replaced by digit [7] and [8] when
Defines how many Special Dial Tones sent from Central Office after SLT is pulse dialing. The first digit of the station number cannot
an external party hangs up the call and detected by the system, can be [7] and [8].
be admitted as a requirement for the system to disconnect the CO 2 = Digits [#] will be replaced by Digits [7]. Digit [*] will be replaced
line. (This function only exists in AV-16H/24/38) by [8]. One FLASH Pulse will be replaced by digit [2].
3 = Same as above 2, but Account Code will be replaced by digit
Interrelation Zones: None [5].
4.= Account Code will be replaced by digit [5].
237 SLT Pulse Dialing Operation Code with
[＃ ]/[∗]
Interrelation Zones: Program Zone 403,
Aristel
237 Slt Pulse # ∗
< -- Program Status Area
CAP.=S (0:D 1:E) < -- S=0~4
Def.=0
AV
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INITIALIZATION 41/98
7/18/2019 238 DISA Single Digit Dialing Capability Manual Programare Ramcom AV20
Description:
Allows the user to disable “Do Not Disturb” function from the system
Aristel
even if the Function Key is assigned for “DND”.
238 DISA Group <-- Program Status Area
CAP.=S (0:D 1:E)
<-- S=0~1 0 = Disable. System has Do Not Disturb function.
AV Def.=0 1 = Enable. System does not have Do Not Disturb function.
Description: Interrelation Zones: System Administrator’s
Allows DISA caller to use a representative digit (1~5 and 7~8) to call
internal stations assigned in PROGRAM ZONE 607. It is different 240 Auto-Accessing CO Line Capability
from PROGRAM ZONE 401. Dialing [6] + [Station Number ] is for
calling specific station direct. Aristel
240 Auto Co Dis. <-- Program Status Area
CAP.=S (0:D 1:E)
0 = Disable 1 = Enable . <-- S=0~1
AV Def.=0
Interrelation Zone: Program Zone 607
Description:
239 Do Not Disturb Capability Allows the user to access a free CO line automatically by lifting up
handset after Hot Line Function is enabled in Site Administrator’s
Aristel
Manual.
239 DND Disable <-- Program Status Area 0 = Disable. Can access CO line automatically by lifting the
CAP.=S (0:D 1:E)
<-- S=0~1 handset.
AV Def.=0 1 = Enable. Cannot access CO line automatically by lifting handset.
Interrelation Zone: System Administrator’s
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7/18/2019 Manual Programare Ramcom AV20
241 Direct Intercom Dialing & FAC 242 Exclusive Hold & System Wide CFW
Uninhibited by Call Limit Duration Capability
Capability
Aristel
Aristel 242 XHOLD <-- Program Status Area
CAP.=S (0:D 1:E)
241 Direct Dial < -- Program Status Area <-- S=0~3
CAP.=S (0:D 1:E)
< -- S=0~3 Def.=1
AV
Def.=0
AV Description:
Description: A. Exclusive Hold Capability
Allows an internal party to call intercom by dialing station number Allows the user to select Exclusive Hold function.
direct without lifting handset or pressing [SPK] key. This function
must be used carefully with PROGRAM ZONE 209 and 238 which B. System Wide CFW (The function is only available in
are used for single digit Dialing Capability. AV-38/AV-64/AV-256)
It is recommended that "Direct Dial" function to be disabled if System Wide CFW function has 2 following conditions:
PROGRAM ZONE 209 is enabled.
0 = Disable Direct Intercom Dialing. The called station is FREE:
1 = Enable Direct Intercom Dialing. DISA incoming call (Auto Attendant) or DID incoming call
2 = Disable Direct Intercom Dialing, and the call made by Forced Account
(ISDN DID) or INTERCOM call rings to an internal FREE
Code will not be inhibited
by Limit Call Duration. station which PROGRAM ZONE 504-ST-8=1 and without
3 = Enable Direct Intercom Dialing, and the call made by Forced Account answered during the setting time in PROGRAM ZONE 144
Code will not be inhibited the call will be transferred to the first free assigned Station in
by Limit Call Duration. PROGRAM ZONE 400-05.
Interrelation Zone: Program Zone 209, 403 and The called station is BUSY:
507-ST-3 DISA incoming call (Auto Attendant) or DID incoming call
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INITIALIZATION 43/98
7/18/2019 (ISDN DID) rings to an internal BUSY station which Manual Programare Ramcom AV20
NOTE 13:SOS function will only operate with all of the
PROGRAM ZONE 504-ST-8=1 and the called busy station
following:
has heard as twice as Busy Reminding Tone by the setting
1. The user must assign one sensor for
time in PROGRAM ZONE 122 the call will be transferred to
SOS function in Program Zone 303.
the first free assigned Station in PROGRAM ZONE 400-05.
2. The user must record SOS message to
voice sub-channel in Program Zone
0 = Disable XHold.
402.
1 = Enable XHold.
2 = Disable XHold and System Wide CFW 3. The user must assign SOS outgoing
3 = Enable XHold and System Wide CFW
Interrelation Zones: Program Zones 122, 144, 303,
Interrelation Zones: Program Zone 122, 144, 400-05, 400-05-IP, 402, 404, 504-ST-8
504-ST-8 and System
243 SOS Outgoing-Playing Times 244 Door Phone Sensor Capability
Aristel
Aristel 244 Door SensorR <-- Program Status Area
CAP.=S (1:N 2:D)
243 S.O.S. Times < -- Program Status Area <-- S=0~2
TIMES=SS 00→99
< -- SS=00~99 Def.=0
AV
AV Def.=00
Description:
Description: As soon as either Door Sensor is activated or Door Phone button is
Defines how many times of the SOS Voice Messages can be pushed, the internal assigned stations in PROGRAM ZONE 602 will
repeated on the outgoing line when SOS function is activated. be ringing according to the following service schedule:
(This function is not available for AV-64/AV-256)
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7/18/2019 0 = Both Day and Night enable Manual Programare Ramcom AV20
1 = Day disable, Night enable Interrelation Zones: Program Zone 502-PORT-2,
2 = Day enable, Night disable 504-ST-3 and System
Interrelation Zones: Program Zones 124, 131, 249, 246 Voice Recording Copy Capability
Aristel
245 SLT & Voice Mail Message Waiting 246 VSU REC Copy -- Program Status Area
<
CAP.=S (0:D 1:E)
Function Capability -- S=0~3
<
AV Def.=1
Aristel
245 SLT MSG FUN. < -- Program Status Area Description:
CAP.=S (0:D 1:E)
< -- S=0~2 Allows the system to copy the same voice messages, which the user is
Def.=0 recording to the voice channel, into another voice channel at the same
AV time.
Description:
Allows an internal SLT station or Voice Mail to leave messages to 0 = All consoles in PROGRAM ZONE 400 can carry out VSU
other internal parties by pressing the specific digit during a call. record/Play but without Copy function.
1 = All consoles in PROGRAM ZONE 400 can carry out VSU Record/Play
0 = Disable
1 = Enable, SLT can leave message to another internal station by with Copy function.
pressing digit [6]. 2 = Only consoles in PROGRAM ZONE 400-08-01 can carry out
2 = Enable, Voice Mail can send the following codes to the system: VSU Record/Play but without Copy function.
pre-digit [8]+[1]+[EXT NO] to leave MSG and turn on the MSG lamp. 3 = Only consoles in PROGRAM ZONE 400-08-01 can carry out VSU
pre-digit [8]+[2]+[EXT NO] to cancel MSG and turn off the MSG lamp.
Record/Play with Copy function.
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7/18/2019 Interrelation Zones: Program Zones 400, 402 and Description:
Manual Programare Ramcom AV20
System Administrator’s Allows the user to disable/enable Call Forward function.
0 = Disable 1 = Enable
247 Background Music For CO Incoming
Ringing Signal Capability Interrelation Zone: System Administrator’s
Aristel
249 Ringing Signal For Door Phone Call
247 Co Ring BGM. < -- Program Status Area
CAP.=S (0:D 1:E)
< -- S=0~1 Aristel
AV Def.=0 249 Door BGM Rg.
CAP.=S (1:B 2:R)
<-- Program Status Area
Description: <-- S=0~2
AV
Replacing CO incoming ringing signal by background music (BGM) . Def.=0
Description:
0 = Disable 1 = Enable Allows the user to select the internal ringing signal when door phone
calls.
Interrelation Zones: Program Zones 600 and 601
0 = The original door alarm.
1 = Background music.
248 Call Forward Function Capability
2 = Incoming ringing signal.
Aristel
248 FWD. FUNC. < -- Program Status Area Interrelation Zones: Program Zones 124, 131, 244
CAP.=S (0:D 1:E)
< -- S=0~1
AV Def.=1
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250 Capability Of Console Entering System Description:
7/18/2019 Manual Programare Ramcom AV20
Allows the system to detect metering Pulse which is a counting signal
SPD/Name SPD/Alarm
for telephone call charge sent from CO.
Aristel
250 Ind. Console < -- Program Status Area 0 = Disable.
CAP.=S (0:D 1:E)
< -- S=0~1 1 = Detection 12 KHz Metering Pulse signal.
Def.=1 2= Detection 16 KHz Metering Pulse signal.
AV
3 = Detection 12 KHz Metering Pulse signal and Enable Hotel
Description: Function (EH64).
Determines whether the console can assign the System Speed Dial, 4= Detection 16 KHz Metering Pulse signal and Enable Hotel
Name Speed Dial and System Alarm by individual Station Function (EH64).
Programming. Please refer to the Operational Manual of EH64 for the
details of the Hotel Function.
0= Disable 1 = Enable
Interrelation Zone: Program Zone 132
Interrelation Zone: System Administrator’s
252 Limit Month Function
251 Metering Detection Capability or Aristel
RS232 Modem Capability
252 Limit Month <
(Only forAV-38/AV-64/AV-256 equipped with EH-64) TIMES=SS 00→12 -- Program Status Area
-- SS=00~12
<
Aristel Def.=00
< -- Program Status Area AV
251 Metering < -- S=0~4
CAP.=S (0:D 1:E)
Def.=0 Description:
AV
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The function will inhibit the outgoing to be made from any internal
7/18/2019 Manual Programare Ramcom AV20
station during the setting month. Interrelation Zones: None
00 = Allowed
254 The Way For SLT To Put the Call On Hold
01 = Disallowed on January
Capability
02 = Disallowed on February
............... Aristel
< -- Program Status Area
12 = Disallowed on December 254 SLT. Flash_7 < -- S=0~1
CAP.=S (0:D 1:E)
Def.=0
Interrelation Zones: None AV
253 Special Warning Tone During Description:
HF/Override/Conference Capability Allows SLT stations to use the normal method or [FLASH] + [7] to put
call on hold.
Aristel
253 spc Function < -- Program Status Area 0 = Disable. SLT station puts the call on hold by HOOK FLASH or
TIMES=SS 00→99
< -- SS=00~99 pressing [FLASH].
AV Def.=0 1 = Enable. SLT station puts the call on hold by HOOK FLASH and
pressing [7], or pressing [FLASH] and [7]. If SLT hangs up after only
Description: HOOK FLASH or pressing [FLASH] the call will be disconnected
Defines how many special warning tones will be heard by both immediately.
internal and external parties if internal party is using handsfree,
override or conference mode. The duration between tones is Interrelation Zones: None
unchanged at 30 seconds. (This function only for the Italian and
Australian markets) 255 ~ 299 Reserved For Future Use
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System Function - 1 (Zone 300 ~ 399) Interrelation Zones: None
7/18/2019 Manual Programare Ramcom AV20
300 Reset Data To Default 301 System Password Setup
Aristel Aristel
300 System Reset <-- Program Status Area 301 P-PROG < -- Program Status Area
Reset=S (1→3) NN-IP
<-- S=1~4 < -- NN=01~30
AV Def.=0 AV IP=Cursor Position=01~08
Description: Description:
Allows the user to reset the system data. Provides up to thirty (30) sets of password for different usage. Each
password has a maximum of 16 digits.
1 = System data (including the data of EH64) will be reset to the system
default with the exception of System Speed Dial. NN=01
2 = System data (including the data of EH64) will be reset to the Programming Password: The password to enter the system
system default. programming.
Default: dddddddd
All system programming data will be lost. (Refer to System Administrator’s Manual)
!
3= Reserved for the future use. NN=02
4= Only the Backup RAM data of EH64 will be reset. SMDR Lock/Unlock Password
The password to lock/unlock system’s RS232 output. The SMDR data
will be stored in the system’s memory.
NOTE 14:This program can only be carried out by a
AV-8 = 100 calls NAV-8 = 100 calls
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AV-12 = 100 calls AV-38 = 100 calls Default: _ _ _ _ dddd
7/18/2019 Manual Programare Ramcom AV20
AV-64 = 250 calls or 1160 calls (for EH64) (Only available when Voice Service interface is installed)
AV-256 = 250 calls or 1160 calls (for EH64) (Refer to System Administrator’s Manual)
Default: dddddddd
(Refer to System Administrator’s Manual) NN=06
Reserved for future use.
SOS Password (Not available for AV-64 and AV-256)
The password work with [#55] and [#57] to turn on/off the SOS NN=07
function. Night Service Password (Only the station in PROGRAM ZONE
Default: dddddddd 400 can do)
The password to enable the Night Service.
NN=03 Default: _ _ _ _ dddd
DISA Password: The password for DISA callers to access another (Refer to System Administrator’s Manual)
system free CO line for another outgoing.
Default: 1111dddd DISA Modem Remote Programming Password
(Refer to System Administrator’s Manual) Install RPC card (modem card) in the user’s system. Dealer
makes an incoming call to the user through DISA line. Dealer
NN=04 presses [#] + [6] + [DISA Modem Password]. The user’s system
Toll Free Password: The password to break all Toll Restrictions. will access (enable) console station in PROGRAM ZONE
Default: _ _ _ _ dddd 400-07-02 as a Remote Programming Station automatically.
(Refer to System Administrator’s Manual) Following operation methods will be the same as the method of
Remote Programming for PC operation. After the Remote
NN=05 (Not available for AV-256) Programming is completed, pressing [∗] by the dealer to cut off
Incoming Paging Password: The password for DISA caller to carry the DISA line.
out Incoming Paging. Default: _ _ _ _ dddd
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(Refer to the Operational Manual of SM)
7/18/2019 Manual Programare
NOTE Ramcom
15: AV20
AV-8 = Only one relay, NN = 01.
NN=08 NAV-8 = Two relays, NN = 01 ~ 02.
Headset Password: The password to enable Headset function. AV-12 = Two relays, NN = 01 ~ 02.
Default: _ _ _ _ dddd AV-38 = Two relays, NN = 01 ~ 02.
(Refer to System Administrator’s Manual)
NN Code Function NN Code Function
00 Non Operation 08 Secret Recording
NN=09 ~ 30=Reserved for Future Use 01 Music On Hold 09 Reserved
02 Door 1 Open 10 External All Zone Page
03 Door 2 Open 11 External Zone 2 Page
Interrelation Zones: Program Zones 235, 405, 04 CO Loud Bell 12 External Zone 2 Page
05 Station Loud Bell
06 System Alarm 18 External Zone 8 Page
07 Remote Control
302 Relay Function Interrelation Zones: Program Zones 504-ST-4 and
Aristel
302 Relay Fun -- Program Status Area
< 303 Sensor Function
SS SS SS SS -- NN=Relay Number. NOTE 15
<
< -- Program Status Area
SS=Relay Function Aristel
< -- IP=Cursor Position NOTE 16
AV S ER I E S
Code=00~18
303 Sensor IP SS=Sensor Function Code =
S1S1 S2S2 D1D1 D2D2
Def.=[ 02 00 00 00 ] 00~18
Description: (S1S1 = 1st Senor, S2S2 = 2nd
Allows the user to select which functions the system relay can AV
Sensor,….., SNSN = Nth
provide. Sensor)NOTE 16
DD=Control Condition Code =
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00~01 Fire Alarm Application:
7/18/2019 (D1D1 = 1st Sensor, D2D2 =Manual
2nd Programare Ramcom AV20
When sensor is triggered all idle stations will ring continuously
Sensor,….., DNDN = Nth and all busy stations will hear the alarm tone. To cancel Fire
Sensor) NOTE 16 Alarm, lift the handset and press [#] + [5] + [2].
Def.=[ 03 00 00 00 00]
Description: Break In Alarm Application:
Sensors are external devices connected to the system and allow the When sensor is triggered all idle stations will ring continuously and will stop
user to select which sensor operations can be controlled by the ringing when the signal
system. ceases.
SOS Application:
NOTE 16: AV-8 = One sensor; IP=01~02, As soon as the sensor is triggered the system will disconnect all the existing
SS=S1S1 and DD=D1D1 engaged lines and make outgoing calls through SPD according to
NAV-8 = Two sensors; IP=01~04, PROGRAM ZONE 243 and 404. The message text of “SOS” will be
SS=S1S1~S2S2 and displayed on the LCD key telephone. Operate the following codes from the
DD=D1D1~D2D2 station in PROGRAM ZONE 400 can turn on/off the SOS function:
AV-12 = Two sensors; IP=01~04, [#]+[5]+[5]+[Password in PROGRAM ZONE 301-02] = Turn Off SOS
SS=S1S1~S2S2 and function.
DD=D1D1~D2D2 [#]+[5]+[7]+[Password in PROGRAM ZONE 301-02] = Turn On SOS
AV-38 = Two sensors; IP=01~04, function.
SS=S1S1~S2S2 and
DD=D1D1~D2D2
AV-80 = Four sensors; IP=01~08,
SS=S1S1~S4S4 and
DD=D1D1~D4D4
AV-256 = Sixteen sensors; IP=01~17,
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Table 1 Table 2
7/18/2019 SS
00
Function
Non Operational
DD
00
Sensor Type
Low Level Control
304 Date And Time
Manual Programare Ramcom AV20
01
02 Fire
BreakAlarm (Continuous
In Alarm Alarm)
(Interrupted Alarm) 01 High Level Control
03 Door 1 Switch Sensor Low level means Normal
Aristel
04 Door 2 Switch Sensor Close
05 Relay Enable NOTE 17 High level means Normal 304 D/M/Y W < -- Program Status Area
06 SOS Sensor Open T IP
07 SOS and Relay NOTE 17 < -- IP=Cursor Position=01~06
08~18 Reserved
AV Def.=[ 09/11/98 5 08:30]
NOTE 17: 05 = Relay Enable Description:
---> Once the sensor is triggered the
Sets system Date and Time and is controlled by the System’s Real
symmetrical relay will be
Time Clock. Users can see the current date and time displayed on
enabled.
the LCD. (If format of Date for Australian market = dd/mm/yy)
Eg: Sensor 1 enables Relay 1,
Sensor 2 enables Relay 2, etc.
mm = Month = 01 ~ 12
07 = SOS and Relay
dd = Day = 01 ~ 31
yy = Year = 00 ~ 99
W = Week = 1 ---> Monday
Interrelation Zones: Program Zones 124, 243, 404,
= 2 ---> Tuesday
301-02 and System
= 3 ---> Wednesday
>
= 4 --- Thursday
= 5 ---> Friday
= 6 ---> Saturday
= 7 ---> Sunday
HH = Hour = 00 ~ 23
MM = Minute = 00 ~ 59
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7/18/2019 Interrelation Zone: Program Zone 204 306 Day Time Schedule
Manual Programare Ramcom AV20
Aristel
<-Program Status Area
305 System Alarm Clock 306 Day TM NN-IP <-NN=Day Schedule
hh:mm to
Number=00~06
Aristel
-- Program Status Area
< IP=Cursor Position
AV
305 Alarm NN-IP -- NN=Alarm Schedule
< Number=01~03
00:00 00 hh:mm Number=01~10 Def.=[ 00:00 to 00:00 ] except
AV IP =Cursor Position Sunday
Number=01~03 Description:
Description: Allows the user to set up Day Time Duration to let the system divide
The system provides ten (10) different time settings. All idle key day and night time automatically when Day/Night switching is in Auto
stations will be activated by background music through the telephone Mode.
speakers as soon as the alarm time is reached. If the system is
installed with all SLTs Time setting
hh = Starting Hour Number = 00 ~ 23
01=Alarm Time Schedule 1 ………….. 10=Alarm Time Schedule 10 mm = Starting Minute Number = 00 ~ 59
hh = Hour (00~23) HH = End Hour Number = 00 ~ 23
mm = Minute (00~59) MM = End Minute Number = 00 ~ 59
dd = Duration (00~99)
If hh:mm = HH:MM means it is in the Night Service.
Interrelation Zone: Program Zone 206
Weekly Day setting
NN = 00 = Sunday
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NN = 01 = Monday P = 1 = Recording Start Time = 0 ~ 9 ---> Start Time
7/18/2019 NN = 02 = Tuesday The system
Manual Programare willAV20
Ramcom start to count the call duration as soon as the setting
NN = 03 = Wednesday time is reached after the CO line is accessed.
NN = 04 = Thursday
NN = 05 = Friday 0 = 00 seconds, 1 = 05 seconds, ….., 7 = 35 seconds, 8 = 40
NN = 06 = Saturday seconds, 9 = 45 seconds
NN = 07 = Sunday
P = 2 = Incoming Call Record = 0 ~ 1 --- > “Rec_Incom”
Interrelation Zones: Program Zones 503-ST-5, Incoming calls will be recorded by the system.
503-ST-6, 600, 601, 604-CO-3,
- - - - - - 0 = Not Record 1 = Record
P = 3 = Local call record = 0 ~ 1 --- > “Rec_Local”
307 SMDR Report Local calls will be recorded by the system.
Aristel 0 = Not Record 1 = Record
307 Start Time < -- Program Status Area
P
< -- P=Cursor Position (Refer to Program Zone 206)
AV Number=1~8
P = 4 = Incoming Call No Answer Record = 0 ~ 1 --->
Description: “Rec_NoAns”
Station Message Detail Record specification which determines the Whether to record incoming calls which are not answered.
characteristics of the detail report about each incoming or outgoing
call. 0 = Not Record 1 = Record
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th
P = 5 Print Out The Title = 0 1 ---> Rec_Title 4 = 4 cabinet
7/18/2019 Whether to print out the title. Manual Programare Ramcom AV20
SMDR OUTPUT DATA FORMA T
0 = Not Print 1 = Print CO Ext S Telephone Number Account MM/DD Start Duration Ring
01 12 0088629993380 9125 12/01 08:35 00:05'35"
P = 6 = Number Of Record between Titles = 00 ~ 99 ---> 05 15 X 123567890 12/01 09:00 00:09'45"
“Title_No” 02 17 D Incoming 1111 12/01 09:10 00:05'19" 00'02"
03 NN Incoming No Answer 12/01 10:00 00'30"
Total numbers of records between two titles in the report. 04 13 # Incoming 12/01 10:09 00:00'15" 00'03"
04 11 ∗ Incoming 12/01 10:11 00:03'10"
P = 7 = Polarity Reverse = 0 ~ 1 ---> Polarity 01 d-03 d 090901123 12/01 12:00 00:10'45"
Polarity Reverse is a reverse signal sent from the Central Office after 06 14 0088626522222 FAC:01 12/01 12:30 00:04'45"
the external called party answers. If the function is enabled the
system will start to count the time of the outgoing call after the called Title Illustration
party answers. Ext = Station Number X = Cut by restriction
(This function is not available in AV-8/NAV-8/AV-16H) CO = CO Number Telephone Number = 24 digit maximum
S = Control Status Account = 8 digit maximum
0 = Disable 1 = Enable D = DISA Incoming MM/DD = Month/Day
d = DISA Outgoing Start = Time to access a CO line
P = 8 = RS232 Output Port = 1 ~ 4 --- > SMDR Cabin (hh:mm)
Determines which serial printer or computer is connected to A2RSCA # = Hold Duration = Time duration of the call
(RS232 interface) in which cabinet. (hh:mm'ss")
(This function is only available in AV-256) ∗ = Answer call on Ring = Incoming ringing time
hold (mm'ss")
st nd rd
1 = 1 cabinet, 2=2 cabinet, 3 = 3 cabinet,
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Case Illustration: (Date: December 01)
7/18/2019 Case 1: Interrelation Zone:
Manual Programare Ramcom AV20
Program Zone 228
08:35, Station 12 made a 5 minutes 35 seconds call (Tel. No.
0088629993380) through line 1 and stored Account No. 9125.
Case 2: 308 Midday Time
09:00, Station 15 made a call through line 5 but was restricted.
Case 3: Aristel
<-- Program Status Area
09:10, DISA incoming call through line 3, call duration 5 minutes 19 308 Midday <-- NN=Midday Schedule
seconds. NN-IP Number=00~06
Case 4: IP =Cursor Position
AV
10:00, incoming call through line 3 rang for 30 seconds. No answer Number=01~03
and call abandoned. Def.=[ 00:00 to 00:00 ]
Description:
Case 5: With Voice service interface installed the program allows users to
10:09, incoming call through line 4 rang for 3 seconds and answered set up the Midday Time Duration. Incoming calls will not ring to
by Station 13. After 15 second conversation call placed on hold. internal stations during the setting time but LED for the incoming
Case 6: line will still flash.
10:10, Station 11 retrieved held call, placed on hold by Station 13, on
line 4. Without Voice Service interface installed all incoming calls will
Case 7: ring only to the stations assigned in PROGRAM ZONE 601-01-IP
12:00, incoming call through line 3 used DISA function and made (IP=09 ~ 16).
another outside call to 09091123 by line 1. Duration time is for line 1.
Case 8: Time Setting:
12:30, Station 14 made a Toll call through line 6 by Forced Account hh = Starting Hour Number = 00 ~ 23
Code 01. mm = Starting Minute Number = 00 ~ 59
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HH = End Hour Number = 00 ~ 23
7/18/2019
MM = End Minute Number = 00 ~ 59 Manual Programare Ramcom AV20
Weekly Day Setting:
NN = 00 = Sunday
NN = 01 = Monday
NN = 02 = Tuesday
NN = 03 = Wednesday
NN = 04 = Thursday
NN = 05 = Friday
NN = 06 = Saturday
NN = 07 = Sunday
Interrelation Zones: Program Zones 219, 402, 600
309 ~ 399 Reserved For Future Use
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System Function - 2 (Zone 400 ~ 499) (according to the conditions in PROGRAM ZONE 218) will be
transferred to the assigned consoles here. The consoles will not
7/18/2019 Manual Programare Ramcom AV20
ring but have an Alert Tone to be heard from the speaker.
400 Console Arrangement
400-05-IP: (Not available in AV-8/NAV-8/AV-16H/AV-24)
Aristel
After System Wide CFW function is enabled, the call to the Busy
400 Consl or No Answer internal station will be forwarded to the first free
GP-IP
<-- Program Status Area console station here. The Hunting function is provided here
<-- SSSS= Station Number automatically. The function is very useful for the Voice Mail
AV
= 2~4 digits application.
GP=Group Number=01~08 400-06-IP:
IP=Cursor Position=01~04 PROGRAM ZONE 219=5, during the Night Time the DISA call
Def.=[11 12 13 14] (according to the conditions in PROGRAM ZONE 218) will be
Description: transferred to the assigned consoles here. The consoles will not
The program assigns console stations in eight (8) groups. Any station ring but have an Alert Tone to be heard from the speaker.
can dial [0] or [9] to call the first available station in the same console
group. 400-07-01:
If the assigned station is SLT and PROGRAM ZONE 218 is
The station position IP=01 in each group is the Master Console enabled, DISA calls will be transferred to the assigned SLT
for that group. station here after the system has checked the consoles for three
(3) times if the call still is not answered. Once DISA call is
FOLLOWING CONSOLES ARE SPECIAL USED IN SOME transferred to the assigned SLT station the rechecking cycle will
PURPOSES: be the same as PROGRAM ZONE 218. You are recommended
400-04-IP: to assign the Answering Machine or Voice Mail to be used for the
PROGRAM ZONE 219=5, during the Midday Time the DISA call caller to leave the messages.
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are busy the calling station can press [MSG] (or [6]) to leave the
400-07-02: message to the first console.
7/18/2019 Manual Programare Ramcom AV20
Dealer makes an incoming call to the user’s system through
DISA line for Remote Programming function and is answered, 400-GP-04:
the user’s system will access (enable) the console station here Station dials [9] (or [0]) to call consoles which consoles’ group is
as Remote Programming station as soon as the dealer pressing the same as the Station Group of the calling station in
[＃ ] + [6] + [DISA Modem Password]. PROGRAM ZONE 503-ST-1, if all of the consoles in that group
are busy the calling station can press [1] to ring to the last
400-07-03: (Only available in NAV-8 with A3VSCB) console and the Ringing Reminder can be heard from the
Incoming call through the VOICE DISA (Auto Attendant speaker of the console’s telephone.
operated by A3VSCB) and answered by the system, if the
system detects the FAX signal whilst playing the Greeting Interrelation Zones: Program Zones 122, 201, 218, 219,
Message, the call will be transferred to the assigned SLT station
automatically. If the system does not detects any FAX signal, the
operation will be the same as the normal Auto Attendant 401 One Digit Dialing (ODD) Function
operation.
Aristel
<-- Program Status Area
400-08-01: 401 S.D.I. GP-IP <-- SSSS=Station Number
SSSS SSSS SSSS
PROGRAM ZONE 246=2 (or 3), only the assigned key station = 2~4 digits
here can Record and Play the Voice Messages on the Voice S E RI E S
GP=Group Number=01~08
Service Unit. AV IP=Cursor Position=01~08
400-GP-01: Def.=[00 00 00 00 00 00 00 00]
Station dials [9] (or [0]) to call consoles which consoles’ group is Description:
the same as the Station Group of the calling station in Allows the user to call intercom by dialing one setting numerical digit.
PROGRAM ZONE 503-ST-1, if all of the consoles in that group It is useful for Hotel/Motel applications. A total of eight (8) numerical
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digits can be used individually in each group. IP = 20 = Sub-channel number 20
EXAMPLE: Assign each Voice section as one of the following 20 functions.
7/18/2019 Manual Programare Ramcom AV20
IP = 01~08 Stations positioned here can be called by dialing If the Voice Channel is used for DISA line in AV-64/AV-256, it is
numerical digit [1] ~ [8]. necessary to assign the Voice Channel number in PROGRAM
ZONE 600 and 601 to be the incoming call station. It is not
Interrelation Zone: Program Zone 209
necessary to repeat this step in AV-8/NAV-8/AV-16H/AV-24/AV
-38.
402 Voice Service
NOTE 18: AV-8/NAV-8/AV-12 =There is only one
< -- Program Status Area Voice Service Channel.
Aristel NN = 01 = The 1st Voice Service
<-- SS=Voice Function Code =
Channel. (Channel number =
402 VSU An NN-IP 01~20 [# 6 3])
SSSS SSSS SSSS
AV-38 =There is a maximum of two Voice
NN=Voice Channel Number
Service Channels.
NN = 01 = The 1st Voice Service
AV NOTE 18
Channel. (Channel number =
IP=Cursor Position=01~20 [# 6 3])
Def.=[00 00 00 00...... 00 00 NN = 02 = The 2nd Voice Service
Channel. Channel number =
00 00] [# 6 4])
AV-64 = There is a maximum of 12 Voice
Description: Service Channels.
Allows the user to divide each voice service channel of the optional NN = 01 = The 1st Voice Service
Channel.…………..
Voice service Card into a maximum of 20 sub-channels with different NN = 12 = The 12th Voice Service
Channel.
function requirements. AV-256 = There is a maximum of 40
Voice Service Channels.
NN = 01 = The 1st Voice Service
IP = Cursor Position Number Channel. …………….
NN = 40 = The 40th Voice Service
IP = 01 = Sub-channel number 1.
Channel.
IP = 02 = Sub-channel number 2 (Channel number of AV-64 and AV-256 is assigned
in Program Zone 502-CSN-1)
............
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Voice Service Table
Function Code SS Function Illustration 403 Forced Account Code (FAC)
7/18/2019 Manual Programare Ramcom AV20
00 No Operation
Aristel
01 Company Greeting Message <--Program Status Area
02 Station Busy Message 403 FAC NN-IP <--NN=Forced Account
_ _ _ _ _ _ _ _
03 Non Existent Station Message Code NOTE 19
04 All Consoles Busy Message
AV IP=Cursor Position=01~08
05 No Answer Message Def.=[ _ddddddd ]
06 Holding Message Description:
07 Voice Service Ending Message Allows the user to temporarily break through Toll Restriction. A
08 ~ 15 Reserved For Future Use maximum of 8 digits can be entered.
16 The second ACD Reminding Message
17 The first ACD Reminding Message Key LCD Display Description
18 Midday Message DSS10 dddddddd Clear all digits
19 Holiday (or Off Duty) Message DSS15 _ Clear a specific digit
20 Wake Up Call Message DSS20 d Allows any digit to be used
Interrelation Zones: Program Zones 211, 221,
306, 308, 502-CSN-1, 600, 601,
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according to the Speed Dial Code only without Name Speed Dialing
NOTE 19: AV-8/NAV-8 = There are a maximum of
26 sets of Forced provided here.
7/18/2019 Account Codes. Manual Programare Ramcom AV20
NN = 01 ~ 26
AV-12/38 = There are a maximum of A total of 30 digits can be entered in each Speed Dialing Code.
26 sets of Forced
If Automatic SOS is enabled, NNN = 111~118 will become the
Account Codes.
NN = 01 ~ 26 outgoing numbers of CO1~CO8.
AV-64 = There are a maximum of
64 sets of Forced
Account Codes. NOTE 20:
NN = 01 ~ 64
AV-256 = There are a maximum of 1. AV-8/NAV-8 = There
Codes.are
NN600 sets
= 100 of Speed Dial
~ 699.
99 sets of Forced AV-12/38 = There are 600 sets of Speed
Dial Codes. NN = 100 ~ 699
Account Codes. AV-64/256 = There are 900 sets of Speed Dial
NN = 01 ~ 99 Codes. NN = 100 ~ 999
2. AV-8/NAV-8 --- > TT = CO line number = 01 ~ 03
AV-12 --- > TT = CO line number = 01 ~ 04
Interrelation Zones Program Zones 507-ST-3
AV-38
AV-64 ---
--- >
> TT
TT =
= CO
CO line
line number
number =
= 01
01 ~
~ 08
20
404 Speed Dial Code Assignment AV-256 --- > TT = CO line number = 01 ~ 40
Aristel If TT = 00 then the system will select a free CO line for SPD
<-- Program Status Area according to the assigned Dial [9] group in PROGRAM
404 CO:TT <-- NNN=Speed Dial CodeNOTE 20 ZONE 503-ST-3 and 603. Pressing [DSS5] key can change
NNN-IP the assigned CO number TT.
IP=Cursor Position=01~30
AV Def.=Without any entry
Name Speed Dialing:
Description: If PROGRAM ZONE 227 = 1 enables Name Speed Dial Function, the
Allows the user to enter the desired telephone number into the speed dial code can be replaced by a personal name. Pressing
system database for memory back-up. System Speed Dialing is [DSS5] will change Speed Dial Code status to Name Entrance status.
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For Name Entrance status, dial the following numerical key on the Interrelation Zones: Program Zones 100, 225, 227
key phone to enter letter. Once one letter is entered press [DSS3] to
7/18/2019 Manual Programare Ramcom AV20
go back to the previous position or press [DSS4] to go forward to the
next position to set another letter.
405 Toll Group Assignment
A = [2] B = [2][2] C = [2][2][2] D = [3]
Aristel
E = [3][3] F = [3][3][3] G = [4] H = [4][4] < -- Program Status Area
I = [4][4][4][4] J = [5] K = [5][5] L = [5][5][5] 405 Toll NN-IP < -- NN=Toll Group Number
0 0 0 0 0 0 0
M = [6] N = [6][6] O = [6][6][6] P = [7] =00~09
Q = [1] or [7][7] R = [7][7][7] S = [7][7][7]7[7]T = [8] AV IP=CO Number=01~08
U = [8][8] V = [8][8][8] W = [9] X = [9][9]
Y = [9][9][9] Description:
Z = [1][1] or [9][9][9][9] Abbreviating dot " " = [0] The following function table is for the cross reference that defines
h
which kind of dialing capability for each CO line can be operated on
Key LCD Display Description each station. The table explains the theory of toll restriction operation.
DSS15 F Flash There are ten (10) valid groups
DS20 Blank Clear the current digit IP = CO line number
DSS23 p Pause There are ten (10) Toll Layers that can be assigned to each CO
DSS24 T Pulse to Tone (DTMF) line in each Toll Group.
Pause : A temporary stop in dialing (see PROGRAM ZONE Toll Layers:
100 and 232). Layer Function Interrelation
0 Unrestricted
Flash : A loop disconnection for a re-determined duration. 1 Dialed local numbers assigned length Zone 206
2 Can only dial Common Allowed Code Zone 406
Pulse to DTMF : Change of signaling from Pulse to DTMF. Can dial any numbers except Common Disallowed
3 Zone 407
Code
4 Allowed to dial numbers with Allowed Area Code A, Zones 408/410
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Office Code A 64/98
Key LCD Display Description
Allowed to dial numbers with Allowed Area Code B,
5 Zones 409/411
Office Code B DSS10 dddddddd Clear all digits
Allowed to dial numbers with Allowed Area Code A+B, Zones 408/409/
7/18/2019 6 Manual Programare Ramcom AV20
Office Code A+B 410/411
7 Toll Private Line DSS15 _ Clear a specific digit
8 Cannot access the trunk line DSS20 d Allows any digit to be used.
9 Reserved
EXAMPLE:
Interrelation Zones: Program Zone 203, 503-ST-5
406 Allowed 01-IP 406 Allowed 02-IP 406 Allowed 03-IP
_ _ _ _ _ _ _ _ _ _ _ _ 0 7 7 4 9 5 5 4 4 _ _ 060ddddddddd
406 Common Allowed Code
Code 01: Code 02: Code 03:
Aristel No numbers allowed Allow only number Allow numbers
[077495544] beginning with [060]
406 Allow NN-IP < -- Program Status Area
119 _ _ _ _ _ _
< -- NN=Allow Code NOTE 21
IP=Cursor Position=01~11 Interrelation Zone: Program Zone 405
AV
407 Common Disallowed Code
Description:
Allows the telephone number assigned here to be unrestricted, even Aristel
< -- Program Status Area
when the dialing station is restricted by Toll Restriction.
407 Disall < -- NN=Disallowed
NN-IP
CodeNOTE 21
Common Allowed Code is the second priority in any Toll IP=Cursor Position=01~11
Restriction. AV
A total of 11 digits can be entered in each Allowed Code.
Description:
Key Functions:
Prevents the telephone number assigned here being dialed, even if
the dialing station is unrestricted by Toll Restricted.
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408 Area Code - A
Common Disallowed Code is the first priority in any other Toll
Aristel
7/18/2019 Manual Programare Ramcom AV20
Restriction.
A maximum of 11 digits can be entered in each Allowed code 408 Area_A NN-IP < -- Program Status Area
_ _ _
Key Functions. < -- NN=Area Code NOTE 21
AV IP=Cursor Position=01~03
Key LCD Display Description
DSS10 dddddddd Clear all digits Description:
DSS15 _ Clear a specific digit Area numbers are followed by Toll Access Code (PROGRAM ZONE
DSS20 d Allows any digit to be used 203). Allows unrestricted dialing by any station in Toll Layers 5 and 6
of Area numbers assigned here.
EXAMPLE:
407 Disall 01-IP 407 Disall 02-IP 407 Disall 03-IP
A maximum of three (3) digits can be entered in each Code.
_ _ _ _ _ _ _ _ _ _ _ _ 077495544_ _ 060ddddddddd Set up Toll Access Code beforehand. (Program Zone 203)
Key Functions:
Code 01: Code 02: Code 03:
No numbers Disallow only Disallow numbers Key LCD Display Description
Disallowed number [077495544] beginning with [060] DSS10 dddddddd Clear all digits
DSS15 _ Clear a specific digit
Interrelation Zone: Program Zone 405 DSS20 d Allows any digit to be used.
EXAMPLE:
408 Area_A 01-IP 408 Area_A 02-IP 408 Area_A 03-IP
69d d__ _ _ _
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Code 01: Code 02: Code 03: DSS15 _ Clear a specific digit 66/98
Area Code beginning Any Area Codes are Without any Area DSS20 d Allows any digit to be used.
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with [Toll Access Code] allowed Codes are allowed
+[69] are allowed EXAMPLE:
409 Area_B 01-IP 409 Area_B 02-IP 409 Area_B 03-IP
Interrelation Zone: Program Zone 203 and 405
69d d__ _ _ _
409 Area Code - B Code 01: Code 02: Code 03:
Aristel Area Code beginning Any Area Codes are Without any Area
with [Toll Access Code] allowed Codes are allowed
409 Area_B NN-IP -- Program Status Area
< +[69] are allowed
_ _ _
-- NN=Area Code
<
NOTE 21
IP=Cursor Position=01~03 Interrelation Zone: Program Zone 203 and 405
AV
Description: 410 Office Code - A
Area numbers are followed by Toll Access Code (Program Zone 203).
Aristel
Allows unrestricted dialing by any station in Toll Layers 5 and 6 of
Area numbers assigned here. 410 Offi_A NN-IP < -- Program Status Area
_ _ _
< -- NN=Office Code NOTE 21
A maximum of 3 digits can be entered in each Code. AV IP=Cursor Position=01~03
Set up Toll Access Code beforehand. (Program Zone 203)
Key Functions: Description:
Office numbers A are 3 digits followed by Area Code (Program Zone
Key LCD Display Description 408). Allows unrestricted dialing by any station in Toll Layers 4 and 6
DSS10 dddddddd Clear all digits of Office numbers assigned here.
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A maximum of 3 digits can be entered in each Code.
Aristel
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Set up Toll Access Code and Area Code A beforehand.
PROGRAM ZONE 203 and 408) . 411 Offi_B < -- Program Status Area
NN-IP
Key Function: < -- NN=Office Code NOTE 21
AV IP=Cursor Position=01~03
Key LCD Display Description
DSS10 dddddddd Clear all digits Description:
DSS15 _ Clear a specific digit Office numbers A are followed by Area Code A (Program Zone 408).
DSS20 d Allows any digit to be used. Allows unrestricted dialing by any station in Toll Layer 5 and 6 of
Office numbers assigned here.
EXAMPLE:
410 Office_A 01-IP 410 Office_A 02-IP 410 Office_A 03-IP
A maximum of 3 digits can be entered in each Code.
69d d__ _ _ _ Set up Toll Access Code and Area Code A beforehand.
Key Function:
Code 01: Code 02: Code 03:
Office Codes beginning Any Office Codes Without any Office Key LCD Display Description
With [69] are allowed are allowed Codes are allowed DSS10 dddddddd Clear all digits
DSS15 _ Clear a specific digit
Interrelation Zone: Program Zone 203, 405 and DSS20 d Allows any digit to be used.
NOTE 21:AV-8/NAV-8 --- > NN = 01 ~ 30
AV-16H/24/38 --- > NN = 01 ~ 30
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EXAMPLE:
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411 Office_B 01-IP 411 Office_B 02-IP 411 Office_B 03-IP
69d d _ _ _ _ _
Code 01: Code 02: Code 03:
Office Codes beginning Any Office Codes Without any Office
With [69] are allowed are allowed Codes are allowed
Interrelation Zone: Program Zone 203, 405 and
412 ~ 499 Reserved For Future Use
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INITIALIZATION
Station Function (Zone 500 ~ 599)
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Station key. Station Number can be two (2) to four
7/18/2019 Manual Programare Ramcom AV20
(4) digits.
500 Key Group Assignment (For KP) 3. FN:NN = The display for the user to assign each DSS Key as a
Aristel Function key.
500 Key GP GP-IP FN = Function Code (00 to 99) Please refer to “Definition of Function
NNNN
< -- Program Status Area Code Table”.
< -- GP = 01~08, IP = 01~25 4. SPD:NNN = The display for the user to assign each DSS Key as
AV
a Speed Dial key. (SPD DSS Key is only available
Description: for DSS64 Phone in PROGRAM ZONE 501, and
Assigns eight (8) groups of Flexible DSS keys for Key Phone and useless for Key Phone in PROGRAM ZONE 500)
each Key Phone can be assigned to one group.
Each key can be assigned as either a CO or Station or Function Interrelation Zones: Program Zone 503-ST-02 and
or SPD.
Pressing [DSS5] key can change CO to Station or Function or
SPD. 501 Key Group Assignment (For DSS)
NNNN can be either one of the following settings: The programming is the same as PROGRAM ZONE 500 except
1. CO:NN = The display for the user to assign each DSS Key as a for DSS64 phone and is available for AV-24/AV-38/AV-64/AV-256.
CO line key.
Aristel
CO = CO line number NOTE 22
501 DSS GP GP-IP
NOTE 22: AV-8/NAV-8 --- > CO = 01 ~ 03 CO:00
AV-12 --- > CO = 01 ~ 08 < -- Program Status Area
AV-38 --- > CO = 01 ~ 12 < -- GP = 01~08, IP = 01~64
AV-64 --- > CO = 01 ~ 20
AV
AV-256 --- > CO = 01 ~ 40
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Definition of Function (FN) Code: Code Function Code Function
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Code Function Code Function 78 [FN=74]+[2] 86
the External Call
00 Non-Operational 39 Paging Zone 8 Delete Saved Numbers
Message Waiting/Pulse to Tone Manually (for 5 different
7/18/2019 01 Change over 40 Paging External Zone Manual Programare
79 Ramcom AV20
[FN=74]+[3] 87 numbers save redial function)
02 Do Not Disturb/Conference 41 Paging External Zone 1 NOTE 23
03 MICrophone/Auto Answer 42 Paging External Zone 2 Remote Programming Code
The 1st ↔ the 2nd DSS Key
04 Save 43 Meet Me Paging 80 88 with Modem
Page
05 Account Code 44 Pick Up All Group ([SPD]+[FUNC]+[6])
06 Call Forward 45 Pick Up Own Group Remote Programming Code
81 Ringing Volume Level Control 89
07 Call Forward All 46 Pick Up Group without Modem NOTE 24
08 Call Forward Busy 47 Pick Up Group 1 82 Speaker Volume Level Control 90 Account Code NOTE 25
09 Call Forward No Answer 48 Pick Up Group 2 83 Handset Volume Level Control 91 Reserved
10 Call Forward Busy/No Answer 49 Pick Up Group 3 CLI Saved Numbers Display
84 Ringing Frequency Control 92
Refer to UF-CND Operational Manual
11
12 Follow Me
Security Code 50
51 Pick Up
Pick Group 5
Up Group 4 85 Auto (Save) Redial NOTE 23
13 Temporary Security Code 52 Pick Up Group 6
14 Set Macro Function 53 Pick Up Group 7
15 Set Voice 54 Pick Up Group 8
16 Individual Alarm (Station) 55 Pick Up Station
17 Individual Alarm (Console) 56 Pick CO line
18 Date/Time (Console) 57 Auto Find CO line
19 Help List 58 Baby Monitoring
20 System Program 59 Fire Alarm Off
21 Speed Dial 60 Lock/Unlock SMDR Output
22 Console Speed Dial (System) 61 Open Door/Door Status 1
23 Console Speed Dial (Individual) 62 Open Door/Door Status 2
24 Morning Call (Assign Alarm) 63 VSU 1
25 Day/Night Service 64 VSU 2
26 Outgoing Message 65 Call Park
27 Toll Password 66 Split/Swap
28 Paging All 67 Morning Call
29 Paging All Internal 68 Check In
30 Paging All External 69 Check Out
31 Paging Zone 70 Calculator
32 Paging Zone 1 71 Call Door 1
33 Paging Zone 2 72 Call Door 2
34 Paging Zone 3 73 Monitor Station
35 Paging Zone 4 74 Setting CO Name Speed Dial
36 Paging Zone 5 75 Security Recording
37 Paging Zone 6 76 Setting Extension Name
38 Paging Zone 7 77 [FN=74]+[1]
Definition of Function (FN) Code:
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-66
INITIALIZATION
NOTE 23:
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OPERATION EXAMPLE:
5 Numbers Auto Redialing Operation (only Key Phone can do, and must under handsfree dialing)
7/18/2019 Step 1. Accessing a free CO line from key station. Manual Programare Ramcom AV20
Step 2. Dialing the desired telephone number and pressing [SAVE] during hearing busy tone or ring back tone, and then
disconnect CO line.
Step 3. Repeat Step 1 and Step 2 till all the desired numbers are dialed and saved (5 different numbers maximum).
Step 4. Pressing DSS Key as [FUNC=85] starting to do Auto-Redial.
Step 5. The system will start to re-cycle the stored numbers for auto-redialing till the function is disabled by pressing
[SPK] button whilst hearing busy tone or ring back tone or the numbers are redialing.
Delete the stored number automatically (only Key Phone can do, and must under handsfree dialing)
Step 1. If the called number is answered, lifting up the handset from key station.
Step 2. After key station hangs up the handset, the number of in Step 1 will be canceled from the memory automatically,
and other stored numbers will be remained.
Delete the stored number manually (only LCD Key Phone can do, and must under handsfree dialing)
Step 1. On hook, pressing DSS Key as [FUNC=87] will see the following display:
1. AUTO. CLEAR ALL :
Will clear all the telephone numbers in the memory for Auto Redial.
1. AUTO. CLEAR ALL
2. DISPLAY TEL
2: DISPLAY TEL. :
Will see the following 2nd display:
3.NEXT 4.CANCEL
((SAVED NUMBERS))
You can cancel the telephone number one by one.
0-67 AV- Ser i es Sy s tem Pr og r ammi ng Manual
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NOTE 24:
OPERATION EXAMPLE:
7/18/2019 Manual Programare Ramcom AV20
Step 1. No matter which the dealer makes outgoing call to the user or the user makes incoming to the dealer.
Step 2. During external conversation, the user presses DSS key as [FUNC=89] to allow the dealer to enter to the user’s system
remotely and the user will see the following display from the user’s own display key phone:
SYSTEM FUNCTION
ENTER PASSWORD
Meanwhile, the user can tell the dealer the display message as above and then hangs up the handset.
Step 3. The Dealer presses [SPK] button and hangs up the handset to start to key-in the Programming Password to enter the user’s
system programming which is the same method as from the dealer’s own LCD key phone locally. All the operation codes
during the programming should be replaced by the following codes:
[#] = SAVE
[∗]+[∗] = EXIT
[∗]+[0] = FUNC
[∗]+[1] = UP (forward to the next zone)
[∗]+[2] = DOWN (backward to the previous zone)
[∗]+[3] = LEFT (shift the cursor to the left position)
[∗]+[4] = RIGHT (shift the cursor to the right position)
[∗]+[5] = CHANGE (change the function condition of DSS key in zone 500 and 501)
[∗]+[6] = CLEAR ALL (clear all the digits to be 0 in the current zone area)
[∗]+[7] = CLEAR DIGIT
[∗]+[8] = DON’T CARE
[∗]+[9] = PAUSE
Step 4. Once the dealer pressing [ ∗] + [∗] to quit from the programming, the user’s phone will start to ring immediately till it is
answered and hung-up.
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-68
INITIALIZATION
NOTE 26:
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AV-8/NAV-8 > C
--- = No Entry
NOTE 25: During the external conversation, the S =1
S 1
N =1~8
7/18/2019 internal user can press DSS key as Manual Programare Ramcom AV20
AV-12 ---> C = No Entry
[FUNC=90] to start to enter the Account S = 1 (the 1st station card)
= 2 (the 2nd station card)
N = 1 ~ 8 = ports 1 ~ 8
AV-38 ---> C = No Entry
502 Station Function - Port Parameter S = 1 (the 1st station card)
= 2 (the 2nd station card)
= 3 (the 3ns station card)
Aristel
<-- Program Status Area N =
= 41 ~ (if
8= installed
ports 1 with
~ 8 SLC )
502 Ext. No P <-- P = 01~07 = Item
AV-64 ---> C = 1 = only one cabinet
SSSS
SSSS = Station Number S = 1 ~ 9 = slots 1 ~ 9
N = 1 ~ 8 = ports 1 ~ 8
AV CSN = Port Number NOTE 26 Very important:
S = 10 can not be entered. You can enter the last
existing port number and then press [SAVE] from
Description: (P = 1 ~ 7) key phone to enter the 1st port of the 10th slot.
P = 1 = Station Number ---> "Station No" AV-256 ---> C = 1 ~ 4 = cabinets 1 ~ 4
S = 1 ~ 8 = slots 1 ~ 8
N = 1 ~ 8 = ports 1 ~ 8
SSSS = 2 ~ 4 digits (Can be used at the mix-up) NOTE 27
If the Voice channel Number setting is in AV-64/AV-256 only the first
four (4) ports are needed to assign the number. This means that
CSN=CS5 ~ CS8 will always be "0000".
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Interrelation Zones: Program Zones 205 and 227
NOTE 27:
7/18/2019 1. If PROGRAM ZONE 205 = 4, then 2 digits [nn] and 3 digits Manual Programare Ramcom AV20
[mmm] station number must be assigned as [00nn] and P = 2 = Equipment Type (0 ~ 8) ---> "Equipment"
[0mmm], can not be assigned as [nn00] and [mmm0].
2. Even though the assigned station number is [00nn] and
[0mmm], the caller still can dial [nn] and [mmm] to call the
0 = No Equipment connected to this port
desired station. But the display will show the station number 1 = Key Telephone without LCD and Handsfree
as [00nn] and [0mmm].
2 = Key Telephone with LCD and Handsfree
3 = Single Line Telephone
Station Name Setting (Console Only) 4 = Voice Service Channel
Pressing [DSS5] can change the setting of [Station Number] to be 5 = DSS64 phone (only for UF-80/256)
[Station Name]. During the setting of [Station Name], the following 6 = OHCA
numerical key on Key Phone can be dialed as an English letter. Once 7 = Voice Mail NOTE 28 (Unavailable for AV-8, NAV-8 and AV-16H)
the letter is entered to press [DSS3] can go back to the previous 8= ISDN NOTE 29 (Only available for AV-64 and AV-256)
position or [DSS4] can go forward to the next position to set another
letter.
A = [2] B = [2][2] C = [2][2][2] D = [3]
E = [3][3] F = [3][3][3] G = [4] H = [4][4]
I = [4][4][4][4] J = [5] K = [5][5] L = [5][5][5]
M = [6] N = [6][6] O = [6][6][6] P = [7]
Q = [1] or [7][7] R = [7][7][7] S = [7][7][7]7[7]T = [8]
U = [8][8] V = [8][8][8] W = [9] X = [9][9]
Y = [9][9][9]
Z = [1][1] or [9][9][9][9] Abbreviating dot " " = [0]
h
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-70
INITIALIZATION
phone, refer to PROGRAM ZONE 500.
NOTE 28: Only available for SLT Station Port. The system
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will send the following In-Band DTMF Codes as
Interrelation Zones: Program Zones 500
soon as the assigned SLT answers the call under
7/18/2019 different conditions: Manual Programare Ramcom AV20
Ex tens i on c al l s Voi c e Mai l
==== [#] + [Extension Number] P = 4 ~ 6 = Reserved for future use.
C al l F or w ar d Al l to Voi c e Mai l
P = 7 = Restriction by Intercom Called.
==== [∗∗] + [1] + [Ext. No. of ext. A]
C al l For w ar d B us y ( or Bu s y T R F Bac k ) to Voi c e
Mail 0 = Can be called by dialing extension number.
==== [∗∗] + [2] + [Ext. No. of ext. A] 1 = Cannot be called by intercom but can still be transferred
manually, or automatically when the call is put on hold.
C a ll Fo r w a r d N o A n sw e r ( o r N o A n sw e r
2 = Cannot use Do Not Disturb function.
TRF Back) to Voice Mail
==== [∗∗] + [3] + [Ext. No. of ext. A] 3 = Combine 1 + 2.
Call Transfer to Voice Mail Interrelation Zones: None
==== [∗∗] + [3] + [Ext. No. of ext. A]
NOTE 29: If the Port is connected t the ISDN interface, ISDN 503 Station Function - Grouping
incoming calls to an internal station the system will
send a special code [A1] to the assigned ISDN Aristel
port as soon as the called station answers the call.
503 Station GP P -- Program Status Area
<
1 1 1 1 0 0 0 0
-- P = 01~08 = Item
<
Interrelation Zones: None
AV ST = Station Number
P = 3 = Key group for DSS Phone = 1 ~ 8 ---> "DSS Key GP" Description: (P = 1 ~ 8)
To assign a specific group for Flexible DSS Keys on each DSS64
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P = 1 = Station Group = 1 ~ 8 ---> "Station GP" 8 = Search a free CO line in the 8th CO group
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Station Group is assigned for the following features:
Zone Paging Group
7/18/2019 Interrelation
Manual Programare Ramcom AV20 Zones: Program Zones 202 and 603
Called Pick Up Group
Intercom Single Digit Group
P = 4 = Incoming CO Group = 0 ~ 8 ---> "Incoming G"
Interrelation Zones: Program Zones 209 and 401 Allows the user to answer or pick up the incoming CO line according
to PROGRAM ZONE 608.
P = 2 = The 1st page of DSS Key group for key Phone Interrelation Zones: Program Zones 608
= 1 ~ 8 ---> "KP Key GP"
To assign a specific group for the first page of Flexible DSS Keys on P = 5 = Toll Plan for Day = 0 ~ 9 ---> "Toll Day"
each Key Telephone, refer to PROGRAM ZONE 500 and 503-ST-8. Sets the Toll Plan (00 ~ 09) for Station on Day service. Refer to
PROGRAM ZONE 405.
Interrelation Zones: Program Zones 500 and Interrelation Zones: Program Zones 405
P = 3 = Dial 9 Group - 0 ~ 8 ---> "Dial 9 GP" P = 6 = Toll Plan for Night = 0 ~ 9 ---> "Toll Night"
The user dials [9] or [0] to get a free line from the assigned group in Sets the Toll Plan (00 ~ 09) for Station on Night Service. Refer to
PROGRAM ZONE 603. PROGRAM ZONE 405.
0 = Disable Interrelation Zones: Program Zones 405
1 = Search a free CO line in the 1st CO group
2 = Search a free CO line in the 2nd CO Group
............ P = 7 = Reserved for future use.
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INITIALIZATION
............
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P = 8 = The 2nd page of DSS Key group for Key Phone 0 = Cannot override. 77/98
= "DSS Key GP"
7/18/2019 Manual Programare Ramcom
Interrelation Zones: System Administrator’s Manual
AV20
To assign a specific group for the second page of Flexible DSS Keys
on each Key Phone. Refer to PROGRAM ZONE 500 and 503-ST-2.
P = 2 = Monitor Level = 0 ~ 9 ---> "Monitor "
Interrelation Zones: Program Zones 135, 500 and Allows the internal station to secretly monitor the conversation of
other busy stations by pressing [ #] when busy tone is heard. Higher
504 Station Function - Station Level levels can monitor lower levels. Same levels cannot monitor each
other. Ten levels are available (0 ~ 9). (0 = the lowest level - 9 = the
Aristel highest level).
504 Override P Program Status Area
00 10 5 0 0 0 ST:
9 = Can monitor levels 0 ~ 8
< --P = 01~08 = Item
ST = Station Number 8 = Can monitor levels 0 ~ 7
AV
............
Description: (P = 1 ~ 8) 0 = Cannot monitor.
Interrelation Zones: Program Zone 506-ST-07 and
P = 1 = Override Level = 0 ~ 9 ---> "Override" System Administrator’s Manual
Allows the internal station to join in the conversation of another busy
station by pressing [0] when busy tone is heard. A higher level can
override the same or lower levels. Ten levels (0 ~ 9) are available (0 P = 3 = Message Waiting Level = 0 ~ 9 ---> "DSS Key GP"
= the lowest level, 9 = the highest level). Allows the internal station to pass the message signal to other busy
or no answer stations by pressing [MSG] DSS function key when
9 = Can override levels 0 ~ 9 busy tone or ring back tone is heard. High levels can leave messages
8 = Can override levels 0 ~ 8
0-73 AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
to the same or lower level. Ten levels (0 ~ 9) are available. (0 = the 1 = Station Loud Bell for Relay 1 1 = Station Loud Bell for Relay 1
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lowest level - 9 = the highest level). 2 = Secret Recording for Relay 12 = Station Loud Bell for Relay 2 78/98
3 = Station Loud Bell for Relay 1
7/18/2019 9 = Can pass Message Waiting to levels 0 ~ 9 Manual Programare Ramcom AV20 4 = Secret Recording for Relay 2
8 = Can pass Message Waiting to levels 0 ~ 8 AV-64/256
............ 1 = Station Loud Bell for Relay 1 2 = Station Loud Bell for Relay 2
0 = Cannot pass Message waiting. 3 = Station Loud Bell for Relay 3 4 = Station Loud Bell for Relay 4
5 = Secret Recording for Relay 16 = Secret Recording for Relay 2
Interrelation Zones: Program Zone 212 and System
7 = Secret Recording for Relay 38 = Secret Recording for Relay 4
Interrelation Zones: Program Zone 302 and 504-ST-06
P = 4 = Station Loud bell = 0 ~ 1 ---> "DSS Key GP"
If the function is set for Loud Bell it allows the user to install an P = 5 = Station Ringing Frequency = 1 ~ 9 Ring Fre."
---> "
external Loud Bell interface if the working environment is very
noisy. The Loud Bell will ring for all calls to the assigned station. 1 = 1st Ringing Frequency 2 = 2nd Ringing Frequency
If the function is set for Secret Recording, the system will open 3 = 3rd Ringing Frequency 4 = 4th Ringing Frequency
the function relay which is connected to the Tape recorder as ............
soon as the assigned station handset (SLT or key phone) or 9 = 9th Ringing Frequency
Speaker On (for key phone only) is lifted, according to
PROGRAM ZONE 504-ST-6 and the Relay is set in PROGRAM Interrelation Zones: System Administrator’s Manual
ZONE 302.
0 = No Action P = 6 = Auto Secret Recording Function ---> "Security O"
If the function is enabled the system will open the function relay
AV-8/AV-12 NAV-8/38 connected to the Tape Recorder as soon as the assigned station
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-74
INITIALIZATION
handset (SLT or key phone) is lifted or Speaker On (for key phone
505 Station Function - General Function 1
only) when the assigned station is enabled
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Aristel
504-ST-4 and the Relay is set for Secret Recording in PROGRAM <
ZONE 302. -- Program Status Area
7/18/2019 Manual Programare 505
Ramcom
PagingAV20 P <-- P = 01~08 = Item
1 1 1 0 1 1 0 0 ST:
ST = Station Number
0 = Disable Auto Secret Recording function
AV S ER I E S
1 = Enable Auto Secret Recording function
Description: (P = 1 ~ 8)
Interrelation Zones: Program Zone 302 and 504-ST-4
P = 1 = Paging Function = 0 ~ 1 ---> "Paging"
P = 7 = Reserved for future use. 0 = Disable 1 = Enable
P = 8 = System Wide CFW Function
Interrelation Zones: Program Zone 503-ST-1
0 = Disable 1 = Enable P = 2 = Be Paged Function = 0 ~ 1 Be Paged"
---> "
Interrelation Zones: Program Zone 242 0 = Disable 1 = Enable
Interrelation Zones: Program Zone 302 and 503-ST-1
P = 3 = Hold Function = 1 ~ 1 ---> "Hold Func"
0 = Disable 1 = Enable
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system alarm time is reached.
Interrelation Zones: None
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0 Disable 1 Enable
7/18/2019 P = 4 = Manual Line = 0 ~ 1 ---> " Manual" Manual Programare Ramcom AV20
If the function is set, lifting the handset or pressing [SPK] will Interrelation Zones: Program Zone 305 and 505-ST-7
automatically call the consoles which the console group number is
the same as the station group number of the calling station without
dialing any digits. P = 7 = System/User Alarm Signal = 0 ~ 1 ---> "Alarm Sig."
0 = Disable 1 = Enable 0 = Background Music 1 = Do Not Disturb Tone
Interrelation Zones: Program Zone 400 and 503-ST-1
Interrelation Zones: Program Zone 305, 505-ST-6 and
’
P = 5 = Call Split Function = 0 ~ 1 ---> "Call Split" P = 8 = Security Function = 0 ~ 1 ---> "
Security"
This function enables a station to talk to two parties simultaneously.
(the function is worked for Single Line Telephone only) 0 = Unlocked (Can make outgoing calls)
1 = Locked by Security Code (Cannot make outgoing calls)
0 = Disable 1 = Enable
Interrelation Zones: System Administrator’s Manual
Interrelation Zones: System Administrator’s Manual
P = 6 = System Alarm Function = 0 ~ 1 ---> "SYS. Alarm"
Allows the assigned station to receive the alarm signal as soon as the
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INITIALIZATION
506 Station Function - General Function 2 0 = Disabled = Station can make an intercom call by dialing the
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Aristel 1 = Enabled = Station cannot make an intercom call by dialing the
7/18/2019 506 System PSW P < -- Program Status Area Manual Programare Ramcom AV20
station number.
1 0 1 0 0 0 0 0
< -- P = 01~08 = Item
AV ST = Station Number Interrelation Zones: None
P = 3 = Key Tone = 0 ~ 1 "Key Tone"
Description: (P = 1 ~ 8)
P = 1 = System Engineering Password Capability = 0 ~ 1 ---> 0 = Key Phone without Key Tone can be heard during dialing.
"System PSW" 1 = Key Phone with Key Tone can be heard during dialing.
Determines whether the station can enter the system programming
by using the engineering password. Interrelation Zones: None
0 = Cannot 1 = Can
Interrelation Zones: Program Zone 235 and 301-01 P = 4 = Volume Up Function = 0 ~ 1 Volume Up"
---> "
If function is enabled the assigned key station ringing volume will be
gradually increased when called.
P = 2 = Disable Intercom Dialing = 0 ~ 1 ICM Dial D"
---> "
If function enabled the station cannot make an intercom call by 0 = Disable 1 = Enable
dialing a station number. It can however still make an intercom
call by pressing a Flexible DSS Station key or using the Single Interrelation Zones: None
Digit Dialing function.
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P = 5 = Intercom Busy Reminder Tone Capability If function is enabled the assigned station can listen to the
= 0 ~ 1 ---> "ICM Tone"
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If function is enabled the assigned station will hear a Busy setting is the same as Zone 504-ST-02. Refer to System
Reminder Tone during intercom call or transferred when it is Administrator’s Manual for operation method.
7/18/2019 Manual Programare Ramcom AV20
engaged.
0 = Disable 1 = Enable
0 = Disable 1 = Enable
Interrelation Zones: Program Zone 504-ST-2 and
Interrelation Zones: Program Zone 122 and 229 ’
P = 8 = Auto Answer Paging = 0 ~ 1 Page Ans."
---> "
P = 6 = Incoming Ringing Auto Answer If the function is enabled, the assigned station can answer Paging
= 0 ~ 1 ---> "CO Answer " automatically by lifting the handset (for both Single Line Telephone
If function is enabled the assigned station can pick up incoming calls and Key Telephone) or pressing [SPK] (only for Key Telephone).
on another station by lifting the handset, even if not allowed to
answer in PROGRAM ZONE 600 or 601. 0 = Disable 1 = Enable
0 = Disable 1 = Enable Interrelation Zones: Program Zone 502-ST-2
Interrelation Zones: Program Zone 600 and 601
P = 7 = Environment Monitoring Function
= 0 ~ 1 ---> "Monitor St"
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507 Station Function - General Function 3
P = 3 = Forced Account Code = FC NOTE 30 ---> "FAC Code"
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Aristel Allows the user to be temporarily unrestricted during outgoing dialing
507 Port No P by using Forced Account Number code which is the same as the
7/18/2019 Manual Programare Ramcom AV20
CSN LD FC
< -- Program Status Area assigned code in PROGRAM ZONE 403.
< -- P = 01~03 = Item
AV
ST = Station Number If the setting is 00, all Forced Account Numbers are allowed.
--->
Description: (P = 1 ~ 3) NOTE 30: AV-8/NAV-8
AV-12/38 --->
FC
FC =
= 00
00 ~
~ 26
26
AV-64 ---> FC = 00 ~ 64
AV-256 ---> FC = 00 ~ 99
P = 1 = Port Number = CSN ---> " Port No"
CSN here is the same as in PROGRAM ZONE 502-CSN-IP.
For checking only. The user cannot change the parameter. Interrelation Zones: Program Zone 403
Interrelation Zones: None P = 4 ~ 8 = Reserved For Future Use.
508 Station Function - Hot Line
P = 2 = Call Limit Time Duration = LD
Aristel
= 00 ~ 99 minutes ---> "Call Limit"
When the assigned time is reached this function inhibits the external 508 HOT CO -- Program Status Area
<
call duration according to the limitation pattern in PROGRAM ZONE SSSS -- ST = Station Number
<
224 AV = 2 ~ 4 digits
Interrelation Zones: Program Zone 224
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Aristel Interrelation Zones: Program Zone 404
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508 HOT CO < -- Program Status Area
SPD:NNN
< -- ST = Station Number 508 HOT CO
11 = Station No.
7/18/2019 Manual Programare Ramcom AV20
= 2 ~ 4 digits 18 ST:11 18 = The called station number
AV
Description: Lifting the handset from Station 11 will intercom call Station 18
Allows the user to dial a specific external number through System automatically without dialing any digits.
Speed Dial, or an internal station by lifting the handset.
509 Station Function - Individual SPD
Press [DSS5] to change the mode to be SPD or Station Number. Block
Press [SPK] for normal dialing.
Enter a SPD code (100~354 only) for outgoing call or a Station Aristel
< -- Program Status Area
number for Intercom call. 509 Indivi SPD P < -- ST = Station Number
= 2 ~ 4 digits
EXAMPLE: AA = Block 1
AV
508 HOT CO = For Individual SPD
SPD:101 ST:11 11 = Station No. Codes 00~09
SPD:101 = Speed Dial Code 101 (for example: BB = Block 2
00886285123000) = For Individual SPD
Codes DSS1~10
When station 11 handset is lifted the system will automatically access Description:
a free CO line according to SPD Code 101 and dial the number Divides the sets of Individual Speed Dial Codes into a different
"00886285123000 " system memory block. Two (2) kinds of block can be set; one for
code " 00 ~ 09" and the other for "DSS1 ~ DSS10". The setting
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value for each block must be according to the total sets of Individual EXAMPLE:
Speed Dial Codes in PROGRAM ZONE 225 NOTE 31. Each block
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includes 10 sets of Individual Speed Dial Codes. 01 02 ST:11 11 = Station No.
NOTE 31: [01, 02] = Station 11 can use block 01 and 02 for
7/18/2019 Manual Programare Ramcom AV20
ZONE 227 = 0
Individual SPD (20 sets; 10 sets for "00 ~
AV-8/NAV-8/ 99", another 10 sets for " DSS1 ~
Setting Value AV-64/AV-256
AV-12/AV-38
in Zone 225 DSS10")
AA BB AA BB
0 00 ~ 60 00 ~ 60 00 ~ 98 00 ~ 98
1 00 ~ 50 00 ~ 50 00 ~ 98 00 ~ 98 509 Indivi. SPD
2 00 ~ 40 00 ~ 40 00 ~ 90 00 ~ 90 12 = Station No.
3 00 ~ 30 00 ~ 30 00 ~ 80 00 ~ 80 04 00 ST:12
4 00 ~ 20 00 ~ 20 00 ~ 70 00 ~ 70 [04, 00] = Station 12 can use block 04 for
5 00 ~ 10 00 ~ 10 00 ~ 60 00 ~ 60
6 00 ~ 10 00 ~ 10 00 ~ 50 00 ~ 50 Individual SPD ( only 10 sets for "00 ~
7 00 ~ 10 00 ~ 10 00 ~ 40 00 ~ 40
8~9 00 ~ 10 00 ~ 10 00 ~ 30 00 ~ 30 99", 00 = for no block)
509 Indivi. SPD
ZONE 227 = 1 04 02 ST:13 13 = Station No.
AV-8/NAV-8/
Setting Value
in Zone 225 AV-12/AV-38 AV-64/AV-256 [04, 02] = Station 13 can use block 04 and 02 for
AA BB AA BB Individual SPD (20 sets; 10 sets for "00 ~
0 00 ~ 25 00 ~ 25 00 ~ 50 00 ~ 50
1 00 ~ 15 00 ~ 15 00 ~ 40 00 ~ 40 99" are shared with Station 12, another
2 00 ~ 05 00 ~ 05 00 ~ 30 00 ~ 30
3 00 ~ 05 00 ~ 05 00 ~ 20 00 ~ 20 10 sets for "DSS1 ~ DSS10" are shared
4~9 00 ~ 05 00 ~ 05 00 ~ 10 00 ~ 10
with Station 11)
Each Station can use up to two blocks (20 sets of Individual Interrelation Zones: Program Zone 225 and 227
Speed Dial Codes.)
Each Station in the same block will share the same Speed Dial
Code.
510 ~ 599 Reserved For Future Use
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CO Function (Zone 600 ~ 699)
NOTE 32:
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1. AV-8/NAV-8 ---> CO = 01 ~ 03
600 Incoming AV-12 ---> CO = 01 ~ 04
- Day TimeRinging Assignment AV-38 ---> CO = 01 ~ 12
7/18/2019 Manual Programare Ramcom AV20
AV-64 ---> CO = 01 ~ 20
Aristel AV-256 ---> CO = 01 ~ 40
<-- Program Status Area
600 FLX D. CO-IP <-- CO = CO Number NOTE 32 2. The different ringing methods:
SS SS SS SS SS SS COMMON AUDIO RING:
IP=Cursor Position=01~16
All assigned stations will ring at the same time.
AV SS=Station Number LINEAR RING:
=2~4 digits The incoming line will always ring to the 1 st
assigned station and will then ring to the next free
Def.=[11 12 13 14 15 16 17 18] station immediately and automatically after ringing
Description: to the busy station.
Assigns incoming ringing stations on Day time. The assigned stations
CIRCULAR RING:
can answer incoming calls directly by lifting the handset during The first incoming line will ring to the 1st assigned
nd
ringing. There are four (4) different ringing methods; (LINEAR, station, the second incoming line will ring to the 2
assigned station. The incoming line will
CIRCULAR, HUNT and COMMON AUDIBLE)NOTE 32
automatically ring to the next free station
immediately.
If the Voice Channel is used for DISA line in AV-64/256, it is
HUNT RING:
necessary to assign the Voice Channel Number here to be the An incoming line will always ring to the 1st assigned
incoming ringing station. For AV-16H/AV-24/AV-38 the Voice station. If the station is busy it will then
Channel Number is assigned in PROGRAM ZONE 609. automatically ring to the next free station
immediately. If that station does not answer it will
then ring to the next free station as soon as the
Incoming Hunt Ringing Time in PROGRAM ZONE
123 is reached.
0-82
AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
602 Door Ring Assignment
Interrelation Zones: Program Zones 123, 306,
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308, 402, 502-CSN-1, 506-ST-6, < -- Program Status Area
604-CO-7 and 609 602 Door GP-IP < -- GP = Door Phone
7/18/2019 Manual Programare Ramcom AV20
Number NOTE 33
601 Incoming Ringing Assignment AV IP=Cursor Position=01~08
- Night Time SS=Station Number
=2~4 digits
Aristel
<
-- Program Status Area Def.=[11 12 13 14 15 16 17 18]
601 FLX N. CO-IP <-- CO = CO Number NOTE 32 Description:
SS SS SS SS SS SS
IP=Cursor Position=01~16 The stations assigned here will ring for 30 seconds when the Door
AV SS=Station Number Phone call is activated.
=2~4 digits
Def.=[11 12 13 14 15 16 17 18] NOTE 33: AV-8/AV-12 --->GP = 01
Description: NAV-8 --->GP = 01 ~ 02
The same function as PROGRAM ZONE 600 but for Night Time AV-38 --->GP = 01 ~ 02
Service. AV-64/AV-256 --->GP = 01 ~ 02
601-CO-09 (~16), only available in AV-8/NAV-8
Interrelation Zones: Program Zones 124, 131, 244,
If Midday Time is enabled, the incoming CO lines must ring to the
stations here even though such CO lines are not set as DISA line 249, 302 and 303
when A3VSCA is existed.
Interrelation Zones: None
0-83
AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
603 CO Group Assignment in PROGRAM ZONE 503-ST-3.
603-08-IP
Aristel
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Station presses [ ∗ 8 ] will access a free CO line here
88/98
<-- Program Status Area
603 CO GRP GP-IP <-- GP = CO Group automatically. It will not be effected by the DIAL [9] (or [0]) group
7/18/2019 SS SS SS SS SS SS Manual Programare Ramcom AV20ZONE 503-ST-3.
Number (01~08) in PROGRAM
AV IP=Cursor Position
SS=CO Number Refer to NOTE
Interrelation Zones: Program Zones 202, 215,
32, Point 1.
Def.=[01 ~ 40] 604 CO Function Assignment
Description:
Aristel
The assigned CO lines can be accessed by the station which < -- Program Status Area
PROGRAM ZONE 503-ST-3 is the same as the group number here 604 CO Type P < -- P=Cursor Position=1~8
0 1 0 0 3 0 0 0
by pressing [9] or [0], or pressing DSS CO line key or by using Speed CO=CO Number Refer to NOTE
Dial. AV 32, Point 1.
603-05-IP Def.=[ 01003000 ]
Station presses [ ∗ 5 ] will access a free CO line here Description:
automatically. It will not be effected by the DIAL [9] (or [0]) group P = 1 = CO Type = 0 ~ 1 ---> "CO Type"
in PROGRAM ZONE 503-ST-3.
603-06-IP 0 = Centrex line
Station presses [ ∗ 6 ] will access a free CO line here 1 = Installed behind PABX
automatically. It will not be effected by the DIAL [9] (or [0]) group 3 = ISDN Line, the “3” is given by the system automatically once the
in PROGRAM ZONE 503-ST-3. system detects ISDN card is existed, and the detection of CLI and
603-07-IP DID from ISDN line will be automatic detection, too.Refer to A2DTKA
Station presses [ ∗ 7 ] will access a free CO line here Installation Manual
automatically. It will not be effected by the DIAL [9] (or [0]) group
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-84
INITIALIZATION
5 = Caller ID (CLI)Refer to UF-CND Operation Manual
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Interrelation Zones: Program Zones 200 and 202 P = 3 = DISA/ECF Capability = 0 ~ 8 ---> "DISA"NOTE 34 89/98
7/18/2019 Manual Programare
0 = DayRamcom
DisableAV20 Night Disable
P = 2 = Outgoing Dialing Signal = 0 ~ 1 ---> "Pulse/Tone" 1 = Day Disable Night " DISA" Enable
2 = Day " DISA" Enable Night Disable
0 = Pulse signal and DISA Enable Time is according to PROGRAM 3 = Day " DISA" Enable Night " DISA" Enable
ZONE 118. 4 = Day Disable Night " ECF" Enable
1 = Tone signal and DISA Enable Time is according to PROGRAM 5 = Day " ECF" Enable Night Disable
ZONE 118. 6 = Day " ECF" Enable Night " ECF" Enable
2 = Pulse signal and DISA Enable Time is according to PROGRAM 7 = Day " DISA" Enable Night " ECF" Enable
ZONE 140. 8 = Day " ECF" Enable Night " DISA" Enable
3 = Tone signal and DISA Enable Time is according to PROGRAM
ZONE 140. Interrelation Zones: Program Zones 116, 117, 118,
4 = Pulse signal and DISA Enable Time is according to PROGRAM 119, 218, 219, 301-03, 306, 402
ZONE 141.
5 = Tone signal and DISA Enable Time is according to PROGRAM
ZONE 141.
6 = Pulse signal and DISA Enable Time is according to PROGRAM P = 4 = ECF Capability (Night Transfer) = 0 ~ 9 ---> "ECF"
ZONE 142.
7 = Tone signal and DISA Enable Time is according to PROGRAM 0 = Disable ECF Capability
ZONE 142. 1 = ECF by Speed Dial Code 101
2 = ECF by Speed Dial Code 102
Interrelation Zones: Program Zones 101, 118, 140, ……….
0-85 AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
9 = ECF by Speed Dial Code 109 Interrelation Zones: Program Zones 302, 600
Interrelation Zones: Program Zones 404 and 604-CO-3
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P = 7 = Incoming Ringing Method for Day
7/18/2019 P = 5 = Pick Up Capability = 0 ~ 3 ---> "Pick Up" =0
Manual Programare ~ 4 --->
Ramcom "Ring
AV20 MTD-D"Refer to NOTE 32, Point 2.
0 = Day Disable Night Disable 0 = Common Audio on the stations assigned in PROGRAM ZONE
1 = Day Disable Night Enable 600 (601).
2 = Day Enable Night Disable 1 = Linear Ringing on the stations assigned in PROGRAM ZONE 600
3 = Day Enable Night Enable (601).
2 = Circular Ringing on the stations assigned in PROGRAM ZONE
Interrelation Zones: Program Zones 600 and 601 600 (601), and also for the stations assigned in PROGRAM
ZONE 607-GP-IP.
3 = Hunt Ringing on the stations assigned in PROGRAM ZONE 600
P = 6 = CO Loud Bell = 0 ~ 9 ---> "Loud Bell"
NOTE 35 (601).
If the operational environment is very noisy an external Loud Bell can 4 = Hunt Ring on the stations assigned in PROGRAM ZONE 600 (601), if
be installed to the Relay interface. Incoming calls to the system the called station is busy the Busy Reminding Tone will be heard
through the assigned CO line will be heard from the Loud Bell. by the called station and the cycle of Busy Reminding Tone is
according to the PROGRAM ZONE 122, and the call will be
0 = Disable transferred to the next free station as soon as the Hunt Ring Time
st
1 = Enable the 1 Relay in PROGRAM ZONE 123 is reached. If the called station is free then
2 = Enable the 2nd Relay keep the same operation function as PROGRAM ZONE 604-CO-7 =
…….. 3.
th
9 = Enable the 9 Relay (The function is only available in AV-38 and AV-256)
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-86
INITIALIZATION
Interrelation Zones: Program Zones 122, 123, 600 NOTE 34: There are three (3) different sub-functions included in
DISA (Direct Inward Station Access) function:
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Normal DISA for calling internal station:
1. 1-1. Silence DISA:
7/18/2019 P = 8 = Incoming Ringing Method for Night Incoming
Manual Programare Ramcom AV20calls to the system through DISA line which does
not have Voice reminder Service will hear system dial tone
= 0 ~ 4 ---> "Ring MTD-N"Refer to NOTE 27, Point 2.
after the system answers the call and can call internal stations
by dialing the called station number.
0 = Common Audio 1-2. Voice Service DISA:
line which is provided by Voice Reminder Service will hear the voice
1 = Linear Ringing
reminder service after the system answers the call and can
2 = Circular Ringing call internal stations by dialing the called station number.
3 = Hunt Ringing
2. Special DISA for another outgoing call:
4 = Hunt Ring, if the called station is busy the Busy Reminding Tone Incoming calls to the system through DISA line, regardless of which
will be heard by the called station and the cycle of Busy Reminding Silence or Voice Reminder Service, can dial [9] (or [0]) + [DISA
PASSWORD] to access another free CO line. Once the CO line dial
Tone is according to the PROGRAM ZONE 122, and the call will be
tone is heard the caller can dial the desired number for another
transferred to the next free station as soon as the Hunt Ring Time outgoing call.
in PROGRAM ZONE 123 is reached. If the called station is free then
3. External Call Forward (ECF) function:
keep the same operation function as PROGRAM ZONE 604-CO-8 = Incoming calls to the system through DISA line, regardless of which
3. Silence or Voice Reminder Service, will automatically access
another free CO line according to PROGRAM ZONE 404 and
604-CO-4.
Interrelation Zones: Program Zones 122, 123, 600
The call duration in Points 2 and 3 will be limited by ROGRAM
ZONE 119 and callers can add another duration cycle by pressing
any numerical digit whilst hearing time limit reminding tone.
Pressing [#] during the call will allow the numbers to be
re-entered or press [∗] to release both CO lines.
0-87 AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
606 CO Incoming Ringing Frequency
NOTE 35: AV-8/AV-12 ---> CO Loud Bell = 01 Assignment
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NAV-8 ---> CO Loud Bell = 01 ~ 02 92/98
AV-38 ---> CO Loud Bell = 01 ~ 02 Aristel
7/18/2019 Manual Programare Ramcom < -- Program Status Area
AV-64 ---> CO Loud Bell = 01 ~ 04 606 COAV20
Fre. IP
00000000 < -- IP=CO Number Refer to NOTE 32,
AV-256 ---> CO Loud Bell = 01 ~ 09
Point 1.
AV
S=0 ~ 9
Def.= [ 0 0 0 0 0 0 0 0 ]
605 CO Lock Description:
Aristel Enables the user to recognize the different incoming ringing
<-- Program Status Area
605 CO Lock IP <-- IP=CO Number Refer to NOTE 32, frequencies. Nine (9) different ringing frequencies can be selected for
00000000
each CO line.
Point 1.
AV S=0 ~ 3
S = 0 = According to the Station Ringing Frequency
Def.= [ 0 0 0 0 0 0 0 0 ] S = 1 = The 1st ringing frequency level; 447.5Hz±419.5Hz
Description:
S = 2 = The 2nd ringing frequency level; 516.4Hz±447.5Hz
There are four (4) different conditions which can be selected for CO rd
S = 3 = The 3 ringing frequency level; 559.4Hz±479.5Hz
line Lock function. th
S = 4 = The 4 ringing frequency level; 610.2Hz±479.5Hz
th
S = 5 = The 5 ringing frequency level; 671.3Hz±479.5Hz
S = 0 = Unlock both incoming and outgoing th
S = 6 = The 6 ringing frequency level; 745.9Hz±516.4Hz
S = 1 = Lock outgoing, unlock incoming.
S = 7 = The 7th ringing frequency level; 839.0Hz±610.2Hz
S = 2 = Lock both outgoing and incoming and turn CO LED OFF. th
S = 8 = The 8 ringing frequency level; 959.0Hz±671.3Hz
S = 3 = Lock both outgoing and incoming and turn CO LED ON.
S = 9 = The 9th ringing frequency level; 1118.8Hz ±839.0Hz
Interrelation Zones: None
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-88
INITIALIZATION
Interrelation Zones: System Administrator’s Manual caller dials the representative Single Digit through DISA line. To
call a specific station the caller can dial [6] + [Station Number].
607 Single Digit Group For DISA Dialing
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Interrelation Zones: Program Zone 238
Aristel
7/18/2019 Manual Programare Ramcom AV20
607 DISA G GP-IP 608 Incoming CO Line Group
SSS SSS SSS
<-- Program Status Area
AV <-- GP=Group Number Aristel
<
=Single Digit=1~5 & 7~8 608 ICO GP GP-IP -- Program Status Area
IP=Cursor Position=01~08 SS SS SS SS SS < -- GP=Group Number=01~08
SSS=Station Number IP=Cursor Position
=2 ~4 digits AV SS=CO Number Refer to NOTE
Def.= [ 000 000 000 000 ] 32, Point 1.
Description: Def.= [ 01 ~ 40 ]
A maximum of seven (7) groups (GP = 01 ~ 05, and 07 ~ 08) can be Description:
assigned. The assigned CO lines can be answered by the station which has the
same Incoming CO line Group in PROGRAM ZONE 504-ST-4.
Group 6 cannot be used in this function. (Not available in AV-8 and NAV-8.)
GP = 01 ---> Single Digit 1.
GP = 02 ---> Single Digit 2. Interrelation Zones: Program Zone 222 and 504-ST-4
………
GP = 05 ---> Single Digit 5.
GP = 07 ---> Single Digit 7.
GP = 08 ---> Single Digit 8.
The stations in the group are the called stations when the external
0-89 AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
609 Voice Channel For Different CO Line 610 ISDN DID Number
Aristel Aristel
<-- Program Status
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609 VSU TKR IP < IP CO Number Refer to NOTE 32, 610 DID N0 NNN IP < NNN DID Code
SSSSSSSS SSS
7/18/2019 Point 1. Manual Programare Ramcom AV20 =001~255NOTE 36
AV S=0 ~ 2 AV IP=Cursor Position
Def.= [ 00000000 ] SSS=DID Number
Description: Def.= [ 000 ]
Allows the user to assign the Voice Channel Number for each Description:
incoming CO line. ISDN allows a single line to have multiple phone numbers. So an
(Only available in AV-38) individual phone number can be allocated to an internal station,
saving the receptionist from taking all incoming calls. This is known
0 = Incoming line can be answered by both Voice Channels (Number as Direct Inward Dialing (DID). The conversion list of phone numbers
63 and 64). to stations is known as the ISDN DID Station Lookup in PROGRAM
st
1 = Incoming line can be answered by the 1 Voice Channel ZONE 611. The last two (or three) digits in the called number are
(Number = 63) only. used to find an internal station number in PROGRAM ZONE 611. If
2 = Incoming line can be answered by the 2nd Voice Channel an incoming call doesn’t match any the entries in the table, then all
(Number = 64) only. stations ring according to PROGRAM ZONE 600 (601). Up to 255
entries can be used.
Interrelation Zones: Program Zone 504-ST-4
Interrelation Zones: Program Zone 404-SSS-IP, 600,
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-90
INITIALIZATION
611 ISDN DID Station Lookup will detect the LAST 2 (or 3) DIGITS (DID Number) of the
called number.
Aristel Step 2. System will find the DID Number is assigned in which DID
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611 DID ST NNN-IP Code in PROGRAM ZONE 610-NNN-IP and compare with
SSS
< -- Program Status Area the DID Code in PROGRAM ZONE 611-NNN-IP. If there is
7/18/2019 Manual Programare Ramcom AV20
<-- NNN=DID Code any station assigned in PROGRAM ZNE 611-NNN-IP, then
AV
=001~255 NOTE 36 the call will ring to that assigned stations and proceed the
IP=Cursor Position Step 3; otherwise, the call will ring to the assigned stations in
PROGRAM ZONE 600 (or 601).
SSS=Station Number Step 3. If the assigned station is LCD Key Phone the system will go
Def.= [ 000 ]
Description: to PROGRAM ZONE 404-SSS-IP to find the Name assigned
The assigned station will be ringing if the DID Code is matched with for that DID number and displays it on the LCD as the
the DID Code in PROGRAM ZONE 610. following:
NNNNNNNNNNNNNNNN Name in ZONE 404-2DD-IP
NOTE 36: Calling Number
ISDN DID Function In AV-64 System In AV-256 System
NNN
Without DID Name Display NNN=001~255
NN=01~99
NNN Interrelation Zones: Program Zone 404-SSS-IP, 600,
NNN=001~154
NN=01~99
601 604-CO-1 = 3 and 610
With DID Name Display
ZONE 404-SSS-IP ZONE 404-SSS-IP
SSS = 201 ~ 299 SSS = 201 ~ 354
OPERATION EXAMPLE:
Step 1. System receives a DID incoming call through the ISDN line
0-91 AV- Ser i es Sy s tem Pr og r ammi ng Manual
INITIALIZATION
612 ISDN Termination 613 ISDN Type
Aristel Aristel
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612 ISDN Term IP 613 ISDN Type IP
S S S S S S S S S S S S S S S S S S S S S S
<-- Program Status Area < -- Program Status Area
7/18/2019 Manual Programare Ramcom AV20
<-- IP=CO Number Refer to NOTE 32, <-- IP=CO Number Refer to NOTE 32,
AV AV
Point 1. Point 1.
S=0 ~ 1 S=0 ~ 2
Def.= [ 00000000000 ] Def.= [ 0000000000 ]
Description: Description:
Multiple devices can share an ISDN cable (known as an S-Bus). But The A2DTKA is designed to operate on different types of ISDN.
the last device must have a ‘termination resistor’ fitted. This helps
prevents errors on the cable, making the link more reliable. And 0 = Telstra MicroLink (Australian Specific Standard)
because the A2DTKA card is likely to be the only device on the S-bus, 1 = Telstra OnRamp (EURO ISDN Standard)
then by default they should have their ‘termination resistor’ fitted. The 2 = Taiwanese ISDN
A2DTKA has software control of the ‘termination resistor.’ This
NOTE 37: 1. You are recommended to setup “1” (default)
control is done through the AV-64 and AV-256 systems. Each S-bus first, if can not work then change to be “2”, if
connection on the card can be controlled separately. still can not work then change to be “0”. If all
the above 3 setting values can not work in
(Only available in AV-64/AV-256)
your location, please provide us your detail
ISDN specification.
0 = Un-terminated 2. CO lines are paired to make an S-bus. For
example: if you set C03 to OnRamp, then you
1 = Terminated should also set CO4 to OnRamp.
Interrelation Zones: None
Interrelation Zones: None
AV- Ser i es Sy s tem Pr og r ammi ng Manual 0-92
INITIALIZATION
614 ~ 699 Reserved For Future Use
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7/18/2019 Manual Programare Ramcom AV20
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