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Error Codes

1. The document provides information on self-diagnosing indoor unit malfunctions and protections based on LED indicator lights and error codes. 2. Malfunctions are indicated by specific LED patterns on the indoor unit and correspond to error codes that identify issues like temperature sensor faults, communication errors, refrigerant leaks, and more. 3. For outdoor units, separate LED patterns on the circuit board indicate troubles including low pressure, overcurrent, temperature sensor faults, and high pressure or condenser temperature protections.

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Prince Dantes
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0% found this document useful (0 votes)
2K views39 pages

Error Codes

1. The document provides information on self-diagnosing indoor unit malfunctions and protections based on LED indicator lights and error codes. 2. Malfunctions are indicated by specific LED patterns on the indoor unit and correspond to error codes that identify issues like temperature sensor faults, communication errors, refrigerant leaks, and more. 3. For outdoor units, separate LED patterns on the circuit board indicate troubles including low pressure, overcurrent, temperature sensor faults, and high pressure or condenser temperature protections.

Uploaded by

Prince Dantes
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 39

Page |1

Self-diagnosis
Indoor unit’s LED indication
During malfunction or protection, the indicators and digital LED displays as follow:
For A5 Duct, HSPD, Ceiling & Floor type:
No Malfunction or protection Operation Timer Def./Fan Alarm Digital LED Display
1 Open or short circuit of T1 temperature sensor X ☆ X X E2

2 Open or short circuit of T2 temperature sensor ☆ X X X E3

3 Open or short circuit of T3 temperature sensor X X ☆ X E4

4 EEPROM malfunction ☆ ☆ X X E7
O (on) X(off) ☆(flash at 5Hz)
Note: Digital display is available for duct type.

For Super-slim 4-way Cassette Type:


Running Timer Defrosting Alarm Display(digital
NO. Malfunction
lamp lamp lamp lamp tube)

1
Open or short circuit of T1 temperature
X ☆ X X E2
sensor

2
Open or short circuit of T2 temperature ☆ X X X E3
sensor

3
Open or short circuit of T3 temperature
X X ☆ X E4
sensor
4 Indoor EEPROM malfunction ☆ ☆ X X E7

5 Water-level alarm malfunction X X X ☆ E8

6
Communication malfunction between main ☆ X ☆ ☆ F0
PCB and up-down panel PCB
7 Up-down panel malfunction X ☆ ☆ ☆ F1

8 Up-down panel is not closed X O ☆ ☆ F2

O (on) X(off) ☆(flash at 5Hz)

For floor-standing type:


Codes Contents
P4 Temperature protection of evaporator
P5 High temperature protection of condenser
E1 Open or short circuit of T1 temperature sensor
E2 Open or short circuit of T2 temperature sensor
E3 Open or short circuit of T3 temperature sensor
E6 Outdoor unit malfunction
Page |2

Indoor unit malfunction


For floor standing:
Malfunction Error Code
Indoor EEPROM malfunction E0
Communication malfunction between indoor and outdoor units E1
Open or short circuit of T1 temperature sensor E4
Open or short circuit of T2 temperature sensor E5
Refrigerant leakage detection EC
Outdoor unit is faulty (for old communication protocol) Ed
Overcurrent protection (For some units) F0
Open or short circuit of T4 temperature sensor F1
Open or short circuit of T3 temperature sensor F2
Open or short circuit of T5 temperature sensor F3
Outdoor EEPROM malfunction (For some units) F4
Open or short circuit of T2B temperature sensor F6
IPM module malfunction P0
Over voltage or over low voltage protection P1
High temperature protection of top of compressor P2
Too low ambient temperature protection P3
Inverter compressor drive protection P4
Sensor of outdoor IGBT is faulty P7

Electrical Control System 117


Page |3

For other type:


Operation Lamp
Malfunction Error Code Timer Lamp
(flashes)
Indoor EEPROM malfunction E0 X 1
Communication malfunction between indoor and outdoor units E1 X 2
Open or short circuit of T1 temperature sensor E4 X 5
Open or short circuit of T2 temperature sensor E5 X 6
Refrigerant leakage detection EC X 7
Water level alarm EE X 8
Communication error between master and slave unit (for twins system) E8 X 9
Another indoor unit malfunction (for twins system) E9 X 10
Outdoor unit is faulty (for old communication protocol) Ed X 11
Overcurrent protection (For some units) F0 O 1
Open or short circuit of T4 temperature sensor F1 O 2
Open or short circuit of T3 temperature sensor F2 O 3
Open or short circuit of T5 temperature sensor F3 O 4
Outdoor EEPROM malfunction (For some units) F4 O 5
Communication error between auto-lifting panel and slim cassette
F7 O 8
(For slim cassette with auto-lifting panel)
Auto-lifting panel is faulty (For slim cassette with auto-lifting panel) F8 O 9
Auto-lifting panel is not closed (For slim cassette with auto-lifting
F9 O 10
panel)
IPM module malfunction P0 ☆ 1
Over voltage or over low voltage protection P1 ☆ 2
High temperature protection of top of compressor P2 ☆ 3
Too low ambient temperature protection P3 ☆ 4
Inverter compressor drive protection P4 ☆ 5
Low pressure protection of compressor P6 ☆ 7
Sensor of outdoor IGBT is faulty P7 ☆ 8
O (on) X(off) ☆(flash)

118 Electrical Control System


Page |4

LEDs’ for the indication of outdoor trouble (for 60K models)


Type Contents LED1 LED2 LED3
Trouble Low pressure protection Flash Flash Off
Trouble Overload of current Off Off Flash
Trouble Open or short circuit of T3 Off Flash Flash
Open or short circuit of T4 or T5 or high
Trouble Off Flash Off
pressure protection
Trouble High temperature protection of condenser Flash Flash Flash

Note:
1. If the LED1-LED3 are flashing slowly, means the system is stand-by.
2. T3: Outdoor condenser temperature sensor
3. T4: Outdoor ambient temperature sensor

LEDs’ for the indication of outdoor trouble (for 5TR Basic Floor Standing)
Type Contents LED1 LED2 LED3
Trouble Phase sequence Flash Off Off
Trouble Lack of phase(A,B) Flash Off Off
Trouble Lack of phase(C) Off Off Off
Trouble Low pressure protection Flash Flash Off
Trouble Overload of current Off Off Flash
Trouble Open or short circuit of T3 Off Flash Flash
Open or short circuit of T4 or T5 or high
Trouble Off Flash Off
pressure protection
Trouble High temperature protection of condenser Flash Flash Flash

Note:
1. If the LED1-LED3 are flashing slowly, means the system is stand-by.
2. T3: Outdoor condenser temperature sensor
3. T4: Outdoor ambient temperature sensor

44 Electrical Control System


Page |5

Outdoor unit malfunction

Display Malfunction or Protection


E1 Communication malfunction between indoor and outdoor units

F0 Overcurrent protection

F1 Ambient temperature sensor (T4) is malfunction

F2 Outdoor heat-exchanger temperature sensor (T3) is malfunction

F3 Discharge temperature sensor (T5) is malfunction

F4 Outdoor EEPROM is malfunction

P0 IPM module protection

P1 Voltage protection (too high or too low)

P3 Protection of ultra-low ambient temperature

P4 Rotor position protection of compressor

J0 High temperature protection of indoor heat exchanger in heating mode

J1 High temperature protection of outdoor heat exchanger in cooling mode

J2 High discharge temperature protection

J3 PFC module protection

J4 Communication error between outdoor main chip and compressor driven chip IR341

J5 High pressure protection

J6 Low pressure protection

P7 Sensor of outdoor IGBT is faulty

J8 AC voltage protection

In low ambient cooling mode, the LED displays“LC” or alternative displays between running frequency
and “LC”(each displays 0.5s)

Electrical Control System 119


Page |6

Troubleshooting/Solutions (BASIC SPLIT)


Indoor Unit Error Display

Operation lamp Timer lamp Display LED STATUS


☆ 1 time X E0 EEPROM parameter error

Indoor / outdoor units communication error(only for


☆ 2 times X E1
24k models)
☆ 3 times X E2 Zero-crossing signal detection error
☆ 4 times X E3 Indoor fan speed has been out of control
Indoor room temperature sensor T1 open circuit or
☆ 5 times X E4
short circuit
Evaporator coil temperature sensor T2 open circuit or
☆ 6 times X E5
short circuit
☆ 9 times X E7 Indoor PCB /Display board communication error
☆ 7 times X EC Refrigerant Leakage Detection

O(light) X(off) ☆(flash)

Diagnosis and Solution

EEPROM parameter error diagnosis and solution(E0)


Page |7

Error Code E0

Malfunction decision Indoor or outdoor PCB main chip does not receive feedback
conditions from EEPROM chip.
Supposed causes ● Installation mistake
● PCB faulty
Trouble shooting:
Shut off the power supply and
turn it on 2 minutes later. Is it
still displaying the error code?

Yes

If the EEPROM chip


is welded on main
PCB, replace the
main PCB directly.
Otherwise, check No Correct the connection.
whether the
EEPROM chip
plugged in main PCB
well?

Yes

Replace the indoor/outdoor


main PCB.

EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed
voltage.

Indoor / outdoor unit’s communication diagnosis and solution(E1)


Error Code E1
Page |8

Malfunction decision Indoor unit does not receive the feedback from outdoor unit
conditions during 120 seconds.
Supposed causes ● Wiring mistake
● Indoor or outdoor PCB faulty
Trouble shooting:
Power off, then restart the unit 2 minutes
later.
Is the error still displaying ?

Yes

Check all the wirings between indoor and


outdoor. Are all the wirings connected
correctly?

Yes

Measure Vs, is it moving alternately


between -25V to 25V?
No
(Vs is the voltage between S and N of
outdoor unit.)

Yes

Is the wiring to the outdoor m a i n Is the wiring to the indoor ma i n


PCB connected correctly? PCB connected correctly?

Yes Yes

Change the outdoor main PCB. Change the indoor main PCB.
Is the error extinguished? Is the error extinguished?

No No

Change the indoor main PCB. Change the outdoor main PCB.

Zero crossing detection error diagnosis and solution(E2)


Error Code E2
Page |9

Malfunction decision When PCB does not receive zero crossing signal feedback for 4
conditions minutes or the zero crossing signal time interval is abnormal.

Supposed causes ● Connection mistake


● PCB faulty
Trouble shooting:
Check if the connections and Correct the connections. Turn on the
No
power supply is normal? unit when the power supply is good.

Yes

Indoor main PCB is


defective. Replace indoor
main PCB.
P a g e | 10

Fan speed has been out of control diagnosis and solution(E3)


Error Code E3

Malfunction decision When indoor fan speed keeps too low (300RPM) for certain time,
conditions the unit will stop and the LED will display the failure.
Supposed causes ● Wiring mistake
● Fan ass’y faulty
● Fan motor faulty
● PCB faulty
Trouble shooting:

Power off, then restart the


No The unit operates normally.
unit 2 minutes later

Yes

Shut off the power supply, Find out the cause and have
No
Rotate the fan by hand. it solved

Yes

Check the wiring of fan Correct the connections.


No
motor

Yes

Measure the voltage for the


fan motor from the main No Replace the main PCB
PCB

Yes

Replace the fan motor No


P a g e | 11

Index1:
1: Indoor AC Fan Motor
Power on and set the unit running in fan mode at high fan speed. After running for 15 seconds,
measure the voltage of pin1 and pin2. If the value of the voltage is less than 100V(208~240V power
supply)or 50V(115V power supply), the PCB must has problems and need to be replaced.
P a g e | 12

Open circuit or short circuit of temperature sensor diagnosis and solution (E4/E5)
Error Code E4/E5

Malfunction decision If the sampling voltage is lower than 0.06V or higher than 4.94V,
conditions the LED will display the failure.

Supposed causes ● Wiring mistake


● Sensor faulty
● PCB faulty

Trouble shooting:

Check the connection


between temperature No Correct the connection
sensor and PCB.

Yes

Measure the resistance


value of the sensor No Repalce the sensor

Yes

Replace indoor or outdoor


main PCB
P a g e | 13

Indoor PCB /Display board communication error (E7)


Error Code E7

Malfunction decision Indoor PCB does not receive feedback from Display board.
conditions
Supposed causes ● Wiring mistake
● PCB faulty
● Display board malfunction
Trouble shooting:

Power off, then restart the unit


2 minutes later

Yes

Check the wirings Correct the connection


No
and connection or replace the wirings

Yes

Replace the indoor main PCB

Yes

Replace the Display board


P a g e | 14

Refrigerant Leakage Detection diagnosis and solution(EC)


Error Code EC

Malfunction decision Define the evaporator coil temp.T2 of the compressor just starts
conditions running as Tcool.
In the beginning 5 minutes after the compressor starts up, if T2
<Tcool-2℃ does not keep continuous 4 seconds and this
situation happens 3 times, the display area will show “EC” and
AC will turn off.

Supposed causes ● T2 sensor faulty


● Indoor PCB faulty
● System problems, such as leakage or blocking.

Trouble shooting:

Power off, then restart the


unit 2 minutes later.

Yes

Check cool air blowing out Check if T2 sensor


Yes
from indoor air outlet is well fixed

No Yes

Check leakage of system Replace indoor PCB.

No
Yes
Repair the leakage and
recharge the refrigerant.
check blockIng of system and
clear the blocking
P a g e | 15

Main parts check


1.Temperature sensor checking
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.

Temperature Sensors.
Room temp.(T1) sensor,
Indoor coil temp.(T2) sensor,
Outdoor coil temp.(T3) sensor,
Outdoor ambient temp.(T4) sensor,
Measure the resistance value of each winding by using the multi-meter.
P a g e | 16

FOR INVERTER SPLIT


Point check function
Press the LED DISPLAY or LED or MUTE button of the remote controller three times, and then press
the AIR DIRECTION or SWING button three times in ten seconds, the buzzer will keep ring for two
seconds. The air conditioner will enter into the information enquiry status. You can press the LED
DISPLAY or AIR DIRECTION button to check the next or front item’s information.
When the AC enter the “information enquiry” status, it will display the code name in 2 seconds, the
details are as follows.
Enquiry information Displaying code Meaning
T1 T1 Indoor room temp.
T2 T2 Indoor coil mid temp.
T3 T3 Outdoor coil temp.
T4 T4 Outdoor temp.
T2B Tb Indoor coil outlet temp.
TP TP Compressor discharge
temp.
TH TH IPM modular temp.
Targeted Frequency FT Targeted Frequency
Actual Frequency Fr Actual Frequency
Indoor fan speed IF Indoor fan speed
Outdoor fan speed OF Outdoor fan speed
EXV opening angle LA EXV opening angle
Compressor continuous running time CT Compressor continuous
running time
Causes of compressor stop. ST Causes of compressor
stop.
Reserve A0
Reserve A1
Reserve 0
Reserve 1
Reserve 2
Reserve 3
Reserve 4
Reserve 5
Reserve 6
Reserve L
Reserve A
Reserve U
Reserve T
When the AC enter into the information enquiry status, it will display the code value in the next
25s, the details are as follows.
P a g e | 17

Enquiry Display value Meaning Remark


information
T1,T2,T3,T4, -1F,-1E,-1d,-1c,- -25,-24,-23,-22,-21,- 1. All the displaying temperature is actual
T2B,TP,TH, 1b,-1A 20 value.
Targeted -19—99 -19—99 2. All the temperature is °C no matter what
Frequency, A0,A1,…A9 100,101,…109 kind of remote controller is used.
Actual b0,b1,…b9 110,111,…119 3. T1,T2,T3,T4,T2B display range:-25~70,
Frequency c0,c1,…c9 120,121,…129 TP display range:-20~130.
d0,d1,…d9 130,131,…139 4. Frequency display range: 0~159HZ.
E0,E1,…E9 140,141,…149 5. If the actual value exceeds the range, it
F0,F1,…F9 150,151,…159 will display the maximum value or minimum
value.
-- --
Indoor fan 0 OFF
speed 1,2,3,4 Low speed, Medium For some big capacity motors.
/Outdoor fan speed, High speed,
speed Turbo
14-FF Actual fan For some small capacity motors,
speed=Display value display value is from 14-FF(hexadecimal),
turns to decimal the corresponding fan speed range is from
value and then 200-2550RPM.
multiply 10. The unit
is RPM.
EXV opening 0-FF Actual EXV opening
angle value=Display value
turns to decimal
value and then
multiply 2.
Compressor 0-FF 0-255 minutes If the actual value exceeds the
continuous range, it will display the maximum
running time value or minimum value.
Causes of 0-99 For the detailed Decimal display
compressor meaning, please
stop. consult with engineer
Reserve 0-FF
P a g e | 18

Troubleshooting
Safety

Electricity power is still kept in capacitors even the power supply is shut off. Do not forget to discharge the electricity
power in capacitor.

Electrolytic Capacitors
(HIGH VOLTAGE! CAUTION!)

For other models, please connect discharge resistance (approx.100Ω 40W) or soldering iron (plug) between +, -
terminals of the electrolytic capacitor on the contrary side of the outdoor PCB.

Note: The picture above is only for reference. The plug of your side may be different.

Indoor Unit Error Display

Operation Timer lamp Display LED STATUS


P a g e | 19

lamp
☆ 1 time X E0 Indoor unit EEPROM parameter error
☆ 2 times X E1 Indoor / outdoor units communication error
☆ 3 times X E2 Zero-crossing signal detection error
☆ 4 times X E3 Indoor fan speed has been out of control
Indoor room temperature sensor T1 open circuit or
☆ 5 times X E4
short circuit
Evaporator coil temperature sensor T2 open circuit or
☆ 6 times X E5
short circuit
☆ 7 times X EC Refrigerant leakage detection
☆ 1 times O F0 Overload current protection
Outdoor ambient temperature sensor T4 open circuit or
☆ 2 times O F1
short circuit
Condenser coil temperature sensor T3 open circuit or
☆ 3 times O F2
short circuit
Compressor discharge temperature sensor TP open
☆ 4 times O F3
circuit or short circuit
☆ 5 times O F4 Outdoor unit EEPROM parameter error
☆ 6 times O F5 Outdoor fan speed has been out of control
☆ 1 times ☆ P0 IPM malfunction or IGBT over-strong current protection
☆ 2 times ☆ P1 Over voltage or over low voltage protection
High temperature protection of IPM module or
☆ 3 times ☆ P2
compressor top
☆ 4 times ☆ P3* Outdoor ambient temperature too low.

☆ 5 times ☆ P4 Inverter compressor drive error


O(light) X(off) ☆(flash)
*P3
1) In heating mode, when the outdoor temperature is lower than -25℃ for 1 hour, the indoor unit
display error code P3.
2) If the outdoor temperature is higher than -22℃ for 10 minutes and compressor stop for 1 hour or
outdoor temperature is higher than -5℃ for 10 minutes, then the unit will return to work.

* Fault Symptom: The display board shows a garbled code or a code that is not an error code found
in the service manual nor a temperature reading.

Trouble shooting:
Use the remote controller. If the unit does not respond to the remote, the indoor PCB needs to be
replaced; if the unit does respond, then the display board needs to be replaced.

Diagnosis and Solution


EEPROM parameter error diagnosis and solution(E0/F4)
Error Code E0/F4
P a g e | 20

Malfunction decision Indoor or outdoor PCB main chip does not receive feedback
conditions from EEPROM chip.
Supposed causes ● Installation mistake
● PCB faulty
Trouble shooting:
Power off, then restart the
unit 2 minutes later.

Yes

Replace the indoor/outdoor


main PCB.

EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed
voltage. For the location of EEPROM chip, please refer to the below photos.

Indoor PCB Outdoor PCB

Note: The two photos above are only for reference, it’s may be not same totally with the
ones on your side.
P a g e | 21

Indoor / outdoor unit’s communication diagnosis and solution(E1)


Error Code E1

Malfunction decision Indoor unit does not receive the feedback from outdoor unit
conditions during 110 seconds and this condition happens four times
continuously.
Supposed causes ● Wiring mistake
● Indoor or outdoor PCB faulty
Trouble shooting:

Power
Power off,
off, then
then restart
restart the
the unit
unit 22 minutes
minutes later
later

Yes

Measure
Measure Vs. Vs. Is
Is the
the voltage
voltage moving
moving
alternately
alternately asas positive
positive values
values and
and
negative
negative values?
values? If the voltage is a fixed value
(Vs
(Vs is
is the
the voltage
voltage between
between S S and
and N
N of
of
outdoor
outdoor unit.
unit. Red
Red pan-S,
pan-S, Black
Black pan-N)
pan-N)
If the voltage has always been the positive value

Check
Check the
the outdoor
outdoor wiring
wiring connection
connection

Yes Check
Check the
the indoor
indoor wiring
wiring connection
connection

Yes
Check
Check whether
whether reactor
reactor
Replace
Replace the
the reactor
reactor No
is
is normal?
normal? Replace
Replace the
the indoor
indoor main
main PCB.
PCB.
Power
Power on.
on. IsIs the
the error
error
extinguished?
extinguished?

Yes No

Replace
Replace the
the outdoor
outdoor main
main PCB.
PCB.
Power
Power on. Is the error
on. Is the error Replace
Replace the
the outdoor
outdoor main
main PCB.
PCB.
extinguished?
extinguished?

No

Replace
Replace the
the indoor
indoor main
main PCB.
PCB.
P a g e | 22

Remark:
Use a multimeter to test the DC
voltage between 2 port and 3 port of
outdoor unit. The red pin of multimeter
connects with 2 port while the black pin
is for 3 port.

When AC is normal running, the voltage


is moving alternately as positive values
and negative values

If the outdoor unit has malfunction, the


voltage has always been the positive
value

While if the indoor unit has

Remark:
Use a multimeter to test the resistance
of the reactor which does not connect
with capacitor.
The normal value should be around
zero ohm. Otherwise, the reactor must
have malfunction.
P a g e | 23

Zero crossing detection error diagnosis and solution (E2)


Error Code E2

Malfunction decision When PCB does not receive zero crossing signal feedback for 4
conditions minutes or the zero crossing signal time interval is abnormal.

Supposed causes ● Connection mistake


● PCB faulty
Trouble shooting:
Check if the connections and Correct the connections. Turn on the
No
power supply is normal? unit when the power supply is good.

Yes

Indoor main PCB is


defective. Replace indoor
main PCB.
P a g e | 24

Fan speed has been out of control diagnosis and solution(E3)


Error Code E3

Malfunction decision When indoor fan speed keeps too low (300RPM) for certain time,
conditions the unit will stop and the LED will display the failure.
Supposed causes ● Wiring mistake
● Fan ass’y faulty
● Fan motor faulty
● PCB faulty
Trouble shooting:
Shut off the power supply
and turn it on 2 minutes
No The unit operates normally.
later. Is it still displaying
the error code?

Yes
Find out the cause and
have it solved. For
Shut off the power supply,
example, check
rotate the fan by hand. No
whether the fan is
Does it rotate properly?
blocked or the bearing
is broken?
Yes

Check the wires of fan


motor. Are all the No Correct the connections.
connections good?

Yes

Check whether the main PCB is


No Replace the main PCB
normal through index 1?

Yes

Replace the fan motor.Is the error


No
extinguished?
P a g e | 25

Index 1:
1:Indoor or Outdoor DC Fan Motor(control chip is in fan motor)
Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in fan motor
connector. If the value of the voltage is not in the range showing in below table, the PCB must has
problems and need to be replaced.

DC motor voltage input and output(voltage: 220-240V~)


NO. Color Signal Voltage
1 Red Vs/Vm 280V~380V
2 --- --- ---
3 Black GND 0V
4 White Vcc 14-17.5V
5 Yellow Vsp 0~5.6V
6 Blue FG 14-17.5V
DC motor voltage input and output(voltage :115V~)
NO. Color Signal Voltage
1 Red Vs/Vm 140V~190V
2 --- --- ---
3 Black GND 0V
4 White Vcc 14-17.5V
5 Yellow Vsp 0~5.6V
6 Blue FG 14-17.5V

2. Outdoor DC Fan Motor (control chip is in outdoor PCB)


Power on ,and check if the fan can run normally, if the fan can run normally, the PCB must has
problems and need to be replaced, If the fan can’t run normally, measure the resistance of each two
pins. If the resistance is not equal to each other, the fan motor must have problems and need to be
replaced, otherwise the PCB must has problems and need to be replaced.
3. Indoor AC Fan Motor
Power on and set the unit running in fan mode at high fan speed. After running for 15 seconds,
measure the voltage of pin1 and pin2. If the value of the voltage is less than 100V(208~240V power
supply)or 50V(115V power supply), the PCB must has problems and need to be replaced.
P a g e | 26

Open circuit or short circuit of temperature sensor diagnosis and solution(E4/E5/F1/F2/F3)


Error Code E4/E5/F1/F2/F3

Malfunction decision If the sampling voltage is lower than 0.06V or higher than 4.94V,
conditions the LED will display the failure.

Supposed causes ● Wiring mistake


● Sensor faulty
● PCB faulty
Trouble shooting:
Check the connections
between temperature
sensor and main PCB. No Correct the connections.
Are the connections
good?

Yes

Check the resistance value Replace indoor or


Yes
of the sensor, is it normal? outdoor main PCB.

No

Replace the sensor


P a g e | 27

Refrigerant Leakage Detection diagnosis and solution(EC)


Error Code EC

Malfunction decision Define the evaporator coil temp.T2 of the compressor just starts
conditions running as Tcool.
In the beginning 5 minutes after the compressor starts up, if T2
<Tcool-2°C(Tcool-35.6°F) does not keep continuous 4
seconds and this situation happens 3 times, the display area
will show “EC” and AC will turn off.

Supposed causes ● T2 sensor faulty


● Indoor PCB faulty
● System problems, such as leakage or blocking.

Trouble shooting:
Shut off the power supply and
turn it on 2 minutes later. Is it
still displaying the error code?

Yes
Check if T2 sensor is well
Is there cool air blowing fixed. Correct the installation
Yes
out from indoor air outlet? or replace T2 sensor. Does
the problem remain again?

No
Yes

Is there any leakage? Especially Replace indoor PCB.


the connection parts, such as the
gas valve and the liquid valve.

Yes
No Repair the leakage and
recharge the refrigerant.
Is there any block i n g ? (Such as the
capillary or the welded points of the pipes.)

Yes

Clear the blocking.


P a g e | 28

Overload current protection diagnosis and solution(F0)


Error Code F0

Malfunction decision An abnormal current rise is detected by checking the specified


conditions current detection circuit.
Supposed causes ● Power supply problems.
● System blockage
● PCB faulty
● Wiring mistake
● Compressor malfunction
Trouble shooting:
Check the power supply. Is it Stop the unit. Check the power
No
normal? supply

Yes

Is there any blocking? Yes Clear the blockage

No

Check the compressor


resistance values refer to the No Replace the compressor
[Compressor checking]. Is it
normal?

Yes

Check the connections and Correct the connections or


No
wires .Is it well connection? replace the wires.

Yes

Check the reactor .Is it


normal? No Replace the reactor

Yes

Replace the outdoor main PCB


P a g e | 29

IPM malfunction or IGBT over-strong current protection diagnosis and solution(P0)


Error Code P0

Malfunction decision When the voltage signal that IPM send to compressor drive chip
conditions is abnormal, the display LED will show “P0” and AC will turn off.

Supposed causes ● Wiring mistake


● IPM malfunction
● Outdoor fan ass’y faulty
● Compressor malfunction
● Outdoor PCB faulty

Trouble shooting:

Check if the wiring between main


Correct the connection or replace
PCB and compressor . If the wires Yes
the wires and connectors.
and connectors are broken?

No

IPM continuity check. Check if the Replace the IPM board or replace the
IPM terminal resistance values are No main PCB if the IPM board and main
uniform. PCB are integrated together.

Yes

Check if the outdoor fan runs


Please refer to the solution of 【Fan Speed Has Been
properly or the outdoor unit No
Out Of Control】malfunction
ventilation is good.

Yes

Check if the compressor resistance


No Replace the compressor.
values are uniform .

Yes

Replace the outdoor main PCB if the


main PCB and IPM are separate.
P a g e | 30

For example:

Note: The photos below are only for reference, it’s may be not same totally with the ones on
your side.

P-U

P-V
P a g e | 31
P-W

P a g e | 32

N-U
P a g e | 33

N-V

N-W
P a g e | 34

Over voltage or too low voltage protection diagnosis and solution(P1)


Error Code P1

Malfunction decision An abnormal voltage rise or drop is detected by checking the


conditions specified voltage detection circuit.
Supposed causes ● Power supply problems.
● System leakage or block
● PCB faulty
Trouble shooting:
Check the power supply No Stop the unit

Yes

Che c k the co nne ct io n s a nd Correct the connections or


No
wires replace the wires.

Yes

Check the voltage between P


No Replace the IPM board
and N

Yes

Check the reactor No Replace outdoor main PCB

Yes

Replace the reactor

Remark:
Measure the DC voltage
between P and N port.
The normal value should
be around 310V.
P N
P a g e | 35

High temperature protection of IPM module diagnosis and solution(P2)


Error Code P2

Malfunction decision If the temperature of IPM module is higher than limited value,
conditions the LED will display the failure.
Supposed causes ● IPM radiator problem
● PCB faulty
Trouble shooting:
For 18k,22k,

Check if the Fastening screws


on the PCB and IPM radiator Yes
are fixed tightly.

No

Tighten
Tighten the
the screws
screws and
and apply
apply Replace
Replace the
the outdoor
outdoor control
control PCB.
PCB.
silicon
silicon grease.
grease.
P a g e | 36

Inverter compressor drive error diagnosis and solution(P4)


Error Code P4

Malfunction decision An abnormal inverter compressor drive is detected by a special


conditions detection circuit, including communication signal detection,
voltage detection, compressor rotation speed signal detection
and so on.
Supposed causes ● Wiring mistake
● IPM malfunction
● Outdoor fan ass’y faulty
● Compressor malfunction
● Outdoor PCB faulty
Trouble shooting:

Check if the wiring between main Correct the connection or


PCB and compressor connected No replace the wires and
well? connectors.

Yes

Check the reactor or Replace the reactor or


No
Inductance .Is it normal? Inductance

Yes

Correct the installation,


Check if the IPM installed correctly. No tighten the screws and
apply silicon grease.

Yes

IPM continuity check. Check if the Replace the IPM board or replace
IPM terminal resistance values are No the main PCB if the IPM board and
uniform. main PCB are integrated together.

Yes

Check if the outdoor fan runs Please refer to the solution of 【Fan
properly or the outdoor unit No Speed Has Been Out Of Control】
ventilation is good. malfunction

Yes

Check if the compressor resistance


No Replace the compressor.
values are uniform .

Yes

Replace the outdoor main PCB if the


main PCB and IPM are separate.
P a g e | 37

IPM continuity check


Turn off the power, let the large capacity electrolytic capacitors discharge completely, and dismount the IPM. Use a
digital tester to measure the resistance between P and UVWN; UVW and N.
Digital tester Normal resistance value Digital tester Normal resistance value
(+)Red (-)Black (+)Red (-)Black
N U
U ∞ V ∞
P (Several MΩ) N (Several MΩ)
V W
W (+)Red

Main parts check


1. Temperature sensor checking
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.

Temperature Sensors.
Room temp.(T1) sensor,
Indoor coil temp.(T2) sensor,
Outdoor coil temp.(T3) sensor,
Outdoor ambient temp.(T4) sensor,
Compressor discharge temp.(TP) sensor.
Measure the resistance value of each winding by using the multi-meter.
P a g e | 38

Compressor checking
1) Measure the resistance value of each winding by using the tester.

2)
Position Resistance Value
ASN98D22UFZ
ASM135D23UFZ ATF235D22UMT
ASN98D22UEZ
Blue - Red
Blue - Black 1.57Ω 1.75Ω 0.75Ω
(20℃/68℉) (20℃/68℉) (20℃/68℉)
Red - Blue
3)
P a g e | 39

Additional refrigerant charge


 After the vacuum drying process is carried out, the additional refrigerant charge process
need to be performed.
 The outdoor unit is factory charged with refrigerant. The additional refrigerant charge volume
is decided by the diameter and length of the liquid pipe between indoor and outdoor unit.
Refer the following
formula to calculate the charge volume.
Diameter of liquid pipe (mm) Φ6.35 Φ9.52 Φ12.7
Formula V=15g/m×(L-5) V=30g/m×(L-5) V=60g/m×(L-5)

V: Additional refrigerant charge volume (g).


L : The length of the liquid pipe (m).

Note:
 Refrigerant may only be charged after performed the vacuum drying process.
 Always use gloves and glasses to protect your hands and eyes during the charge work.
 Use electronic scale or fluid infusion apparatus to weight refrigerant to be recharged. Be
sure to avoid extra refrigerant charged, it may cause liquid hammer of the compressor or
protections.
 Use supplementing flexible pipe to connect refrigerant cylinder, pressure gauge and outdoor
unit. And the refrigerant should be charged in liquid state. Before recharging, The air in the flexible
pipe and manifold gauge should be exhausted.
 After finished refrigerant recharge process, check whether there is refrigerant leakage at the
connection joint part.(Using gas leakage detector or soap water to detect).

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