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INFORMATION TO CUSTOMER
I) For Fault Repair, Dial: 198 For Customer Care &Billing enquiry,Dial: 1500
Further Details of Customer grievance redressal mechanism is available at our website www.bsnl.co.in.
II) Telephone Bills can be paid by Cash / Cheque / DD / Debit / Credit Cards at the following centers.
(a) All Online Cash Counters and Customer Service Centres of BSNL.
(b) All Head Post Offices and designated Sub / Branch Post Offices up to Pay By Date.
(c) E-Seva Counters up to 3 days after Pay By Date.
(d) All branches of Syndicate / Indian Bank / UTI ATM.
(e) Tech Process / Bill Desk (ECS)/ ICICI Gateway (Credit / Debit Cards).
(f) Payment can also be made through ECS and Internet Banking. For Internet banking please Logon to "www.bsnl.co.in"
III) Cheque / DD May be drawn in favour of AO (Cash), BSNL, Rourkela for making payment at BSNL Bill Collection Centres & CTOs / DTOs. Telephone Bills will be
accepted in CASH up to Rs 5000/-.
IV) For Change of Billing Address, Kindly approach AO(TR) / Commercial Officer of your exchange area.
V) (a) No Migration fee is chargeable for migration to any tariff plan.
(b) No increase is permissible in any item of tariff for a period of SIX months from the date of enrolment of a subscriber under a tariff plan.
(c) No charge to be levied for any service without explicit consent of the consumer.
(d) Refund of Security Deposit for providing telephone service to be made, within 60 days of closure of telephone connection, Otherwise eligible for interest @ 10% Per
Annum.
(e) Please logon for tariff Plan and Financial implications on www.bsnl.co.in.
(f)Broadband Toll Free Help Desk Number -1800 424 1600
VI) Dial 1960 to know the name and address of the customer and STD Codes / 60 seconds pulse rate.
NOTE: 1). BSNL Broadband is available on demand. Speed between 256Kbps / 2 Mb. Contact Commercial Officer concerned / Customer Service Center.
2). Customers are advised to change their password frequently.
3). STD facility on the phone provided to you is available now by default. In case of unwillingness to have STD facility,you may opt
in writing for barring of STD facilty.
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BHARAT SANCHAR NIGAM LIMITED
Rourkela Telecom District
Telephone Bill
Customer Id 3002061489
Name & Address of the Customer:
Account Number 8002062190
SUMANT KUMAR DAS
NEAR DAMIT COLLEGE
Phone Number 06612472049
JAGDA,JHIRPANI Bill Number & Date 33077210 - 07/01/2011
C/O SAKUNTALA SARANGI Bill Period 01/12/2010 to 31/12/2010
ROURKELA Payment Due Date 28/01/2011
SUNDERGARH OR Customer Type Individual
769042 Credit Limit
Tax Details
Description Tax Rate Amount
Service Tax 10.00% 55.52
Educational CESS 2.00% 1.11
Higher Edu. CESS 1.00% 0.56
Accounts Officer(TR)
This is a Computer generated Bill and hence does not
require any Signature
PAN No: AABCB5576G
E & OE
............................................................................................................................
BHARAT SANCHAR NIGAM LIMITED COUNTER FOIL
Rourkela Telecom District
Mode of Payment
JLYiVJI6iqkIraeP For Use of PO's/ Banks only
JLYiVJI6iqkC4yMqbMTiYxGNbMRBcW9vxHjz
Cash Cheque/DD Credit/Debit Card E-Payment
Cheque /DD No.____________ Date__________ Bank___________________ Branch___________________ Amount________________
Please Charge Rs. ________Against Card No. ____________________________________Card Expiry Date______ Visa Master
Signature ________________Card Holder's Name _____________________________________________________ Diners Amex
Please make crossed Cheque/DD/Pay order for Amount Payable (Rounded up) in favour of AO (Cash), BSNL,Rourkela.
Note: Post Offices / Banks to accept Bills for Current Bill Amount or Amount Payable against Account Number on or before Due Date only.
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BHARAT SANCHAR NIGAM LIMITED
Rourkela Telecom District
Account Number 8002062190 Bill Number 33077210 Bill Date 07/01/2011 Payment Due Date 28/01/2011
List of Services
Phone Number/Service ID Monthly Charges Usage Charges One Time Charges Discounts
06612472049 0.00 156.00 0.00 -156.00
ds6612472049_ecdrid 500.00 976.78 0.00 -921.61
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