F R E Q U E N T LY

A S K E D
Q U E ST I O N S

SRAM
GX
EAGLE
AXS
02
SRAM GX EAGLE A X S / FAQ

What are main benefits and key features of GX Eagle AXS? Can I fit SRAM GX Eagle AXS to any mountain bike and what
• W ireless electronic shifting with engineered hardware for a new are the compatibility requirements for GX Eagle AXS?
ergonomic experience based on touching a button rather than All current bikes and frames compatible with Eagle today will
pushing a lever. be compatible with GX Eagle AXS. GX Eagle AXS requires an
• G iving you faster, more consistent shifts. Letting you shift XD driver body for cassette installation, just like the majority
when you want, under load, without ever having to plan of our current 1x drivetrains. GX Eagle AXS cranksets use
around terrain. SRAM DUB bottom brackets, compatible with almost all
• G athering useful data, telling you how many shifts have been current bottom bracket standards.
made, how frequently each cog is being used, helping you make
smarter choices on chainring size, and more. How does SRAM GX Eagle AXS connect and integrate with
• E agle is a complete drivetrain system that was developed other wireless components that SRAM makes?
to be an integrated high-performance ecosystem. The All AXS components can connect to one another using our
engineering and testing that went into the development proprietary encrypted wireless network. The AXS mobile app
provide for maximum performance, safety and long-term is used for personalization of the component controls and to
durability to ensure a great rider experience. We guarantee serve as a single access point for all SRAM AXS connected
this performance when Eagle drivetrains are used as a products. Additional connectivity included within AXS is ANT+
complete ecosystem. and Bluetooth.

Does SRAM GX Eagle AXS have smartphone connectivity?

AXS components have Bluetooth connectivity through the
SRAM AXS app. If there is a firmware update, it can be handled
through the app. There is no dongle.
03
SRAM GX EAGLE A X S / FAQ

Can I assign different functions to the buttons (e.g. move What prevents an AXS groupset on one bike from
the derailleur outboard with a left shifter click)? wirelessly interacting or interfering with an AXS groupset
Controller touchpoints are totally customizable to your on another bike?
preferences, allowing you to choose which paddle does SRAM AXS uses a fully encrypted, secure and proprietary
what through the AXS App. Choose from three functions: SRAM wireless protocol that has been proven in the real world
Inboard shift, Outboard shift and Dropper. Yes, you can in our road drivetrain applications and more recently on the
designate any of the touchpoints to control your Reverb World Cup circuit.
AXS dropper seatpost.
Is SRAM AXS waterproof?
How do I know if my battery is low? What are the charge The GX Eagle AXS system is completely water and dust
levels and how many hours of riding can I expect to get on a proof to the IP69K international standard. Initially developed
full charge? for construction vehicles and food sanitization, the IP69K
Checking battery life is easy: press the button on the standard validates systems that require regular pressurized
component. Green light means it’s at or close to full charge. cleaning. For a mountain biker, it means no hesitation to head
Red light means it’s at or close to half charge. And flashing out when the weather looks less than ideal. When washing
red means charge it up; the battery will last approximately 20 AXS components be sure to avoid high pressure washing, like
hours or more of riding time. To prolong battery life, the system other components on a bicycle there are many moving parts
goes to power save mode when the bike is stationary. It is also with lubrications that can be washed away with aggressive
possible to check battery life through the AXS App. washing techniques.

04
SRAM GX EAGLE A X S / FAQ

What type of batteries do the new GX Eagle AXS Are there any auxiliary buttons on the controller with
controller require? unassigned functions that can be used to control other
One CR2032 watch battery – commonly found at retail wireless components or perform special functions?
outlets. The power save mode in the controller wakes up The pairing button located on the bottom of the controller
after a single touch to save battery when not in use. The handles two tasks. One, it pairs with the derailleur. Two, it can
lifespan of this battery is significant – two years or more be used to trim the rear derailleur, taking the place of the barrel
is common. adjuster (see the adjust/trim instructional video for more).

How many hours of riding can I get from a fully charged Are SRAM RED eTap AXS shift levers compatible with GX
AXS derailleur battery? Eagle AXS rear derailleurs?
Approximately 20 hours of ride time or more. The battery Yes. All AXS components can connect to one another. You can
weighs 25g and is detachable with a single clip. It’s also “hot use SRAM RED eTap AXS shift levers to build a drop bar bike
swappable” if needed – from GX Eagle AXS derailleur to your with a GX Eagle AXS drivetrain. The GX Eagle AXS drivetrain is
Reverb AXS seatpost or even your SRAM RED or Force eTap also compatible with the road Blip Box and control buttons.
AXS road group. And it only takes an hour to charge.
What is the Q factor on GX Eagle AXS cranks and is it
different to current Eagle?
The Q factor for GX Eagle AXS cranks is the same as the
current Q factor for our DUB cranksets. Different chainlines are
available for compatibility specifications.

05
SRAM GX EAGLE A X S / FAQ

What chainring size options do you offer with SRAM GX What type of freehub body is required for GX Eagle AXS
Eagle AXS groupsets? cassettes?
GX Eagle AXS aftermarket complete groupsets will come An XD driver body is required for GX Eagle AXS cassette
equipped with a 32T chainring. Aftermarket chainrings for GX compatibility.
are available in 30T, 32T and 34T.
Is a special cassette tool required to install or remove SRAM
Is there an oval chainring option? GX Eagle AXS cassettes?
We currently have an Eagle oval chainring which is No. These cassettes require a standard HG-style cassette tool
compatible with AXS. The colorway is different to AXS with a 7-8mm spline depth.
specific colorways.
Is there a cassette available with an 11-tooth start so I don’t
What size and type of tool is required to remove SRAM GX have to change the driver on my rear wheel to XD?
Eagle AXS 1x chainrings from the crank spider? SRAM offers a PG-1230 Eagle cassette which utilizes the HG
Use a T25 torx to remove the three bolts holding the direct splined driver body interface. This is compatible with all of our
mount chainring to the crankset. Eagle drivetrain parts as part of the Eagle ecosystem. However,
for optimum performance the XG-1295 and XG-1299 cassettes
What cassette size ranges do you offer for GX Eagle AXS? are used in the GX Eagle AXS offering.
SRAM GX Eagle AXS uses the X-DOME Eagle cassette with a
10-50T or 10-52T.

06
SRAM GX EAGLE A X S / FAQ

Are special chain tools, chain pliers or chain whips required Can a SRAM GX Eagle AXS PowerLock be installed and
to work on GX Eagle AXS drivetrains? uninstalled repeatedly, or does it need to be replaced with a
No, the only specialty tool required to set up your GX Eagle new PowerLock after being removed one time?
AXS drivetrain is the Eagle AXS B-Gap tool. This will be PowerLocks are one time use only. If they are repeatedly
needed to ensure the correct position for the AXS derailleur installed and uninstalled the PowerLock installed position will
while under rider sag. It should be noted that the AXS B-Gap become less secure.
tool is different than the current Eagle B-Gap tool.
What is the max cog size that is compatible with GX Eagle
How do I size a chain for a 1x SRAM GX Eagle AXS drivetrain? AXS rear derailleurs?
Wrap the chain around the chainring and largest cassette 52T. GX Eagle AXS derailleurs are designed to be used with
cog, bypassing the rear derailleur. For hardtail bicycles, add both Eagle 10-50T and 10-52T cassettes.
two inner links and two outer links where the chain starts to
overlap for a proper length of chain for your GX Eagle AXS What type of clutch mechanism does the GX Eagle AXS
drivetrain. For full suspension bicycles, in order to size the derailleur use?
chain, first compress the rear shock to the point in the travel The GX Eagle AXS derailleur uses a Type-3 Roller Bearing Clutch
where the rear axle is farthest from the bottom bracket. with a proven track record from our current Eagle ecosystem.
Deflate or remove the rear shock if necessary. Add one inner
link and one outer link where the chain starts to overlap for a
proper length of chain for your GX Eagle AXS drivetrain. See
the user manual for installation for full details on the SRAM
service site.

07
SRAM GX EAGLE A X S / FAQ

What is the Overload Clutch?

The GX Eagle AXS derailleur is smart enough to protect
itself thanks to its incredibly resilient Overload Clutch. In the
event of an impact, the motor gearbox disengages, giving the
derailleur freedom to move, and instantly returns back to its
position for a seamless experience for the rider. The primary
purpose of the Overload Clutch is to protect the derailleur
shift motor, but it serves to protect your derailleur and
derailleur hanger from damage as a by-product. A very helpful
by-product.

What’s the difference between the Roller Bearing Clutch

and Overload Clutch?
GX Eagle AXS derailleurs use both our Type-3 Roller Bearing
Clutch and Overload Clutch. Type-3 Roller Bearing Clutch is
used to control cage movement and chain management. The
gearbox Overload Clutch protects the derailleur’s wireless
motor in the event of impact.

08
THANK YOU

09