Chapter Bryan
Chapter Bryan
SUMMARY
Jennifer Hamman graduated from the state university and was hired as a sales
broker that links companies needing products shipped with trucking firms to carry the
shipments. After an initial training program, Jennifer was given a couple of existing
company customers and a small list of leads to get her started. She began by serving the
shipment needs of the existing customers. This gave her some confidence, but she
realized that for her to be successful, she must begin prospecting and try to identify the
best sales opportunities. The Logistics Company provides an ongoing list of leads that
can be accessed by all salespeople. Once a salesperson contacts one of these leads, no
other salesperson can contact them. Jennifer started her prospecting by contacting these
leads.
CURRENT SITUATION Jennifer has been calling a number of leads each day, but has
not been very successful in generating much business. She feels like she is wasting much
of her time on leads that are not good sales opportunities. The leads provided by her
company are not qualified in any way and the training program she attended focused on
cold calling as the basic prospecting method. Jennifer took a professional selling class in
college and remembered that the chapter on prospecting emphasized the need to follow
the strategic prospecting process to identify the best sales opportunities. She found her
professional selling textbook, went to the chapter on prospecting, and decided to create a
ANALYSIS
Jennifer Hamman is a graduate from a state University and was able to get a job as a
sales representative for Logistics Company. Jennifer Hamman has also undergone an
initial program to be ready for her new career as a sales representative. Even Jennifer
Hamman is well equipped and ready for her new job, her leads was not able to do their
job as a lead and failed what is need to be done as a lead for a logistics company that is
RECOMMENDATION
Jennifer Hamman should use to generate sales leads are canvassing, networking and
published sources. Canvassing occurs when salesperson contact a sales lead and
unannounced with Little if any information about the lead. salespeople can use various
types of networking as effective methods for prospecting. Many salespeople join civic
membership provides the opportunity for them to build relationship with other members.
Jennifer Hamman should also qualify her leads by searching, collecting, analysis and
using various types of screening procedures to determine if the sales lead is really a good
sales prospect. The most productive salespeople prioritize their sales prospect to ensure