Inmarsat C – Migration

User Guide
June 2018
Ref: Version 1.2
 Table of contents
1. INTRODUCTION .............................................................................................................................. 3

2. Inmarsat C terminal ........................................................................................................................ 3

2.1 LES IDs ..................................................................................................................................... 3
2.2 Emails ........................................................................................................................................ 3
2.3 User Guide ................................................................................................................................ 4

3. shore to ship messaging ............................................................................................................... 4

4. ship to shore message .................................................................................................................. 4

5. EGC – Fleetnet and safetynet........................................................................................................ 5

6. Polling and data reporting ............................................................................................................. 5

7. Actions summary ........................................................................................................................... 6

8. Need Support? ................................................................................................................................ 8

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1. INTRODUCTION
The Inmarsat C migration process depends on the type of services used by the vessels and by the
shore-based customers.
This document describes the possible situations and the different steps to follow to technically migrate
vessels and services to Marlink’s infrastructures.
Some additional user-guides might be provided by Marlink’s Service Desk in case of necessity or for
very specific Inmarsat C usages.

2. INMARSAT C TERMINAL
It is requested to start using Marlink’s Inmarsat C infrastructure as soon as possible.
Marlink manages 2 Inmarsat C teleports. Both can be used indifferently. They are providing the same
range of services at the same rate and they have the same manufacturer (Cobham / Thrane&Thrane)

2.1 LES IDs

On an Inmarsat C, the selection of a Land Earth Station (LES) is done by the LES-IDs.
Here are the ones to be selected to use Marlink’s infrastructures:

AOR-W AOR-E POR IOR

Aussaguel Teleport 021 121 221 321

(France) LES-ID 21

EIK Teleport 004 104 204 304

(Norway) LES-ID 04

2.2 Emails

Depending on the type of Inmarsat C terminals used onboard the vessel, it might be necessary to select
the LES-ID and the Special Access Code used for contacting the email platform at the LES.
The Special Access Code used for sending emails in conjunction with the LES-ID is “SAC28”
In terms of email Service Providers available in Inmarsat C messaging program, the user might find
different wording and labels depending of the version of the software used onboard the vessel.
For Aussaguel Teleport, it might be possible to find “France Telecom” “FT SkyFile C” “Vizada” or
“Aussaguel”
For Eik Teleport, it might be possible to find “Telenor 04” “Eik global” or “Eik SkyFile C”
All of them are valid as long as the LES-ID used is “21” or “04”

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2.3 User Guide

Marlink provides a document guiding the user along the steps for using Marlink’s teleports.
It is available at https://marlink.com/radio-holland-inmarsat-c-and-fleet-migration/

3. SHORE TO SHIP MESSAGING

Terrestrial users can use indifferently Aussaguel or EIK Teleport to send Shore to Ship messages.
Accessing Inmarsat C Land Earth Stations request to be registered and to get a PIN code (Personal
Identifier, name used for Aussaguel Teleport) or a User-ID, name used for EIK Teleport.
PIN/User-ID are the identifiers (Username and Password) allowing the user to access the systems. In
all cases (messaging, emails, FleetNet or Polling) one of them is necessary. It can be requested with
Marlink Service Desk.
To make the access to Inmarsat C services easier, Marlink provides a web-tool from where the
registered users can send messages, poll commands, FleetNet or SafetyNet group calls.
The web-portal is accessible via https://www.internet-c.com/

Please contact your Key Account Manager for assistance.

4. SHIP TO SHORE MESSAGE

As mentioned before, sending ship to shore messages via Marlink’s infrastructure just requires selecting
the correct LES-IDs (21 or 04) and the correct SAC for email (28).
Mobile’s customers using Special Access Code must be informed that:
• SAC relating to security and assistance (33 – 41 – 44) are available in all Land Earth Stations
all over the world as required by IMO and Inmarsat. Therefore, they are also valid at Aussaguel
and EIK. Of course, the routing of the messages might be different, depending on the local
regulations or the local agreements.
For instance, weather observations sent to SAC41 via Aussaguel Teleport will be routed to
Meteo France.
• Customized SAC; Inmarsat C users might use customized SAC for commercial or technical
purposes. These SAC’ might be available on one LES only. Customers having in place
customized SAC needs to contact Marlink Service Desk or Radio Holland to have them created
at EIK and/or Aussaguel Teleport.

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5. SSAS MESSAGES
To avoid roaming charges it is strongly recommended to update the settings of all SSAS Inmarsat C
terminals.
Per definition, an SSAS terminal is locked on one Land Earth Station, used for sending SSAS Test
Messages and SSAS Alert Messages to the shore-side. The LES-IDs have to be updated into each
SSAS terminal.
For Cobham and Sailor terminals this operation can be done either remotely, via the LocPoint web-
application provided by Cobham/Sailor (contact your supplier for more information) or by a local
reconfiguration executed by a technician, an engineer or crewmember onboard of the ship.
The current LES-IDs must be replaced by the LES ID 21 (021 – 121 – 221 -321) for Aussaguel/France
Teleport usage or by LES ID 04 (004 – 104 – 204 – 304) for Eik/Norway Teleport usage. The SSAS
message destination addresses can remain the same.

Take the opportunity of this operation to check the validity of the destination addresses which might
have changed since the last update.

Should you require any assistance with the execution of the procedure a complete user guide can be
downloaded via https://marlink.com/radio-holland-inmarsat-c-and-fleet-migration/ or you can contact
Marlink Service Desk via ServiceDesk@marlink.com’

6. EGC – FLEETNET AND SAFETYNET

FleetNet and SafetyNet services (Group call) are mandatory services provided by all Inmarsat C Service
Providers and Teleports. EGC protocols are the same everywhere. There are no changes required in
the format of the commands sent by the EGC Service Providers.
FleetNet messages can be sent via Marlink Internet C web-portal. To facilitate the migration, we
recommend using our web-portal to send FleetNet messages https://www.internet-c.com/
Please contact your Key Account Manager for assistance.

7. POLLING AND DATA REPORTING

Polling and Data Reporting services require pre-configuration of the Inmarsat C devices within Marlink
infrastructure. The so-called “DNID” key, has to be downloaded in all Inmarsat C devices having position
reports to be done via Marlink’s Teleport. This operation is mandatory and has to be done during the
migration process.
The registration of the DNID is done either by Marlink’s Service Desk or by the Customer. In general,
the Polling and Data Reporting services are managed by Aussaguel Teleport. This is the location where
the high majority (80%) of the Polling and Data Reporting traffic is done.
Polling and Data Reporting access requires a pre-configuration of the mobiles and the registration of the
user into our infrastructure.
The migration for Polling and Data Reporting services requires a direct contact with the customers. The
procedures are a bit different if the customer is being using “commercial tracking” or tracking relating to
local regulations like “VMS” (Vessel Monitoring System) for fishing vessels reporting to a local Fishing
Monitoring Center.
Please contact your Key Account Manager for assistance.

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8. IP/TELNET WITH AUSSAGUEL TELEPORT
Marlink provides documentation providing guidance to the registered customers for using Aussaguel
Teleport via IP/Telnet protocol.
They are available for consultation and downloading here https://marlink.com/radio-holland-inmarsat-c-
and-fleet-migration/

9. ACTIONS SUMMARY

Services Actions Teleport

Ship to shore Select the right LES-IDs Up to user to select one of the
2 Teleports, Aussaguel or EIK
message - Aussaguel: 21
- Eik: 04
Ship to shore Additionally, select the correct 28 for EIK and Aussaguel
SAC for emails and SMS
email

Ship to shore Select the LES-IDs All official SAC’ are accessible
via EIK or Aussaguel
official SAC - Aussaguel: 21
- Eik:04
Ship to Shore A contact with Marlink is Aussaguel and/or EIK
necessary to verify the
customized SAC
availability of the SAC and
possibly to register it with an
associated routing

Shore to Ship - The user must get a PIN-code - Aussaguel and/or EIK
or a User-ID for accessing
message/email - Internet C web-portal
Marlink’s infrastructure
- Contact Marlink’s Service
Desk

Shore to Ship - The user must get a PIN-code - Aussaguel and/or EIK
or a User-ID for accessing
FleetNet or SafetyNet - Internet C web-portal
Marlink’s infrastructure
- Contact Marlink’s Service
Desk
- Creation of an ENID by
Marlink
- Specific user guide to be
provided

Shore to Ship - The user must get a PIN-code - Aussaguel as primary choice
or a User-ID for accessing
Polling and Data Reporting - Internet C web-portal
Marlink’s infrastructure

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Commercial and corporate - Contact Marlink’s Service - DataTrack web-portal
tracking Desk
- Creation of a DNID by Marlink
- Downloading of a DNID on all
ships belonging to the same
fleet by Marlink or by the
customer
- To be manage case by case

Shore to Ship - The user must get a PIN-code - Aussaguel as primary choice
or a User-ID for accessing
Polling and Data Reporting - Internet C web-portal
Marlink’s infrastructure
Regulations such as VMS - DataTrack web-portal
- Contact Marlink’s Service
Desk
- Creation of a DNID by Marlink
- Downloading of a DNID on all
ships belonging to the same
fleet by Marlink or by the
customer
- to be manage case by case

SSAS The LES-IDs for SSAS testing Aussaguel or EIK

and alerts must be updated.
This action requires a
human/local action onboard the
vessel or the usage of LocPoint
from Cobham if the device is a
Sailor one.

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10. NEED SUPPORT?
If you have any questions, please contact your Key Account Manager or Marlink Service Desk:

Email: servicedesk@marlink.com
EMEA: +33 (0)1 70 48 98 98
Americas: +1 (310) 616-5594
+1 855 769 39 59 (toll free)
Asia Pacific: +65 64 29 83 11

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