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Form 07 Internal Audit Summary Report

The internal audit found that MBA PALM TRADE SDN BHD's quality management system is generally meeting the requirements of ISO 9001:2015. There were two non-conformances issued regarding a lack of training needs analysis and lack of training evaluations. Six observations were also noted, primarily regarding improving communication of quality policies and procedures. Overall, the auditors concluded that the organization has effectively implemented the ISO 9001:2015 standard, with all requirements in compliance.

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Ana Hidayah Syuhada
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130 views2 pages

Form 07 Internal Audit Summary Report

The internal audit found that MBA PALM TRADE SDN BHD's quality management system is generally meeting the requirements of ISO 9001:2015. There were two non-conformances issued regarding a lack of training needs analysis and lack of training evaluations. Six observations were also noted, primarily regarding improving communication of quality policies and procedures. Overall, the auditors concluded that the organization has effectively implemented the ISO 9001:2015 standard, with all requirements in compliance.

Uploaded by

Ana Hidayah Syuhada
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 2

MBA PALM TRADE SDN BHD Doc. No.

: MBAPT/FORM/SOP-05/07
Rev. No. : 0
INTERNAL AUDIT - FORM Date : 1 April 2021
Page : 1 of 2
AUDIT SUMMARY REPORT

Date of Audit : 27-28 May 2021


Audit Team:

Reference Standard : ISO9001: 2015


1. Mohamad Hafiz bin Mohamad
2. Shahriman bin Mohamad

1. Report on Findings

Management Office:
The quality manual is well established. Quality Policy and Quality Objectives was implemented since 1 April
2021. There is no change on Quality Policy. All the documented information required by standard are
available. Quality policy and Quality Objectives must be communicated in the effective way in order to give
better understanding on the company direction to all staffs. Risk management also has been established
and implemented within the company.

Human Resource:
There are 2 training conducting since 1 April 2021. No recruitment new staff for the time being.

Finance & Admin:


No activity on Supplier Selection & Assessment and Purchasing since 1 April 2021. This is due to no project
implemented until present.

Operation:
No activity on operation of core business for company. However, the maintenance activity is implemented
because MBAPT has the asset to be maintained.

2. Summary of findings and areas of concern.


i) Positive findings.

In general, most of the processes meet the requirement of ISO9001:2015. Quality Management `
System was successfully and effectively implemented throughout the organization.

ii) Non- Conformance Report (NCR):

Total NCR: 2

1. NCR No. 1: Training Need Analysis not identified, ISO 9001: 2015 clause 7.2
MBA PALM TRADE SDN BHD Doc. No. : MBAPT/FORM/SOP-05/07
Rev. No. : 0
INTERNAL AUDIT - FORM Date : 1 April 2021
Page : 2 of 2
AUDIT SUMMARY REPORT

2. NCR No.2: Training Evaluation after training not conducted, ISO 9001:2015 clause 7.2

iii) Observation

Total Observation: 6

1. Obs. No.1: Quality Policy not properly communicated, ISO 9001: 2015 clause 5.2.2
2. Obs. No.2: External and Internal limited because telco network not good, ISO 9001:2015 clause
7.1.3.
3. Obs. No.3: Awareness on QMS, QO and QP not very well understood, ISO9001:2015 clause
7.3
4. Obs. No.4: No indicator for minimum limit of stock in the procedure MBAPT/SOP-22, ISO
9001:2015 clause 7.5.3
5. Obs. No.5: Misunderstood the used of term “Inventory” in the procedure MBAPT/SOP-22,
ISo9001:2015 clause 7.5.3
6. Obs. No.6: Misunderstood the used of term “ASSET” in procedure MBAPT/SOP-21,
ISO9001:2015 clause 7.5.3

3. Status of previous audit findings


No previous internal audit

5. Audit Conclusion:
In conclusion, the organization has implemented effectively the requirements of ISO9001:2015. All the
requirement are complied.

Team Leader : Hafiz Date : 28 May 2021

Approved by : Fakurzaman Date : 28 May 2021

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