Portable Manual

iR7105/7095/7086 Series

Feb 3 2006
 Chapter 3

Chapter 3 Error Code

3.1 Error Code Details

3.1.1 Error Code Details

0011-6725

iR7105 / iR7095 / iR7086 /

T-3-1

Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
E000 The fixing unit has overheated.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The reading of the main thermistor is less than 70 deg C 3.5 min after power- Check the mounting/soiling of the main thermistor. Replace
on. the fixing heater. Replace the
main thermistor. Replace the AC driver PCB. Replace the DC
controller PCB.
0010 The power has been turned off and then on without resetting the error. Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E001 The fixing unit has overheated.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001 The reading of the main thermistor or the sub thermistor is 230 deg C or more Replace the AC driver PCB. Replace the DC controller PCB.
for 2 sec.
(hardware detection)
0002 The reading of the main thermistor or the sub thermistor is 230 deg C or more Check the mounting/soiling of the main thermistor. Replace
for 2 sec or the main thermistor. Replace
more. (software detection) the sub thermistor. Replace the AC driver PCB. Replace the
DC controller PCB.
0003 The difference in the readings of the main thermistor and the sub thermistor is Check the mounting/soiling of the main thermistor. Replace
50 deg C for the main thermistor. Replace
1 sec. (main thermistor reading>sub thermistor reading) the AC driver PCB. Replace the DC controller PCB.
0004 The difference in the readings of the main thermistor and the sub thermistor is
50 deg C for
1 sec or more. (main thermistor reading>/=sub thermistor reading)
0010 The power has been turned off and then on without resetting the error. Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E002 The fixing unit has overheated.
After correcting the error, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The reading of the main thermistor has exceeded 70 deg C, but does not reach Disconnect and then connect J508 of the DC controller PCB.
100 deg C Disconnect and then connect
within 2.5 sec thereafter. the connectors of the fixing unit. Check the wiring between
0001 The reading of the main thermistor has exceeded 100 deg C, but does not reach the main/sub thermistor and
150 deg C the DC controller. Check the mounting/soiling of the main
within 2.5 min thereafter. thermistor. Replace the fixing
heater. Replace the AC driver PCB. Replace the DC
controller PCB.
0010 The power has been turned on without resetting the error. Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E003 The fixing unit temperature is abnormally low.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The reading of the main thermistor has exceeded 100 deg C, but is 70 deg C Disconnect and then connect J508 of the DC controller PCB.
or less for 2 sec Disconnect and then connect
thereafter. the connectors of the fixing unit. Check the wiring between
the main/sub thermistor and
the DC controller PCB. Check the mounting/soiling of the
main thermistor. Replace the
fixing heater. Replace the AC driver PCB. Replace the DC
controller PCB.
E004 The fixing unit has a fault. (protective circuit ON)
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 While the sub heater is on, the SSR for the heater drive has a short-circuit for Replace the AC driver PCB. Replace the DC controller PCB.
5 sec or
more.
0001 While the main heater is on, the SSR for the heater drive has a short-circuit for
5 sec or
more.
E005 The fixing web has run out.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The absence of the fixing web has been detected for 5 sec or more. Check the position of the fixing web detecting lever. Replace
the fixing web. Replace the
fixing web length sensor. Replace the DC controller PCB.

If you have replaced the fixing web, be sure to reset the

counter:
- COPIER>COUNTER>MISC>FIX-WEB
- COPIER>COUNTER>DRBL-1>FX-WEB
0010 The power has been turned off and then on without resetting the error. Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E010 The main motor rotation is faulty.

37
 Chapter 3

Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
0000 After the main motor has gone on, the FG signal of the motor is not detected Disconnect and then connect J611 and J612 of the main
for 2 sec or motor. Disconnect and then connect
more. J514 of the DC controller PCB. Disconnect and then connect
J1720 of the relay PCB.
Replace the main motor. Replace the relay PCB. Replace the
DC controller PCB.
E012 The drum motor rotation is faulty.
0000 After the drum motor has gone on, the PLL lock signal of the motor is not Disconnect and then connect J1721 of the relay PCB.
detected for 2 sec Disconnect and then connect J512 of
or more. the DC controller PCB. Disconnect and then connect J601
and J602 of the drum motor.
Replace the drum motor. Replace the DC controller PCB.
E013 The waste toner feedscrew is stuck. (clogged with waste toner)
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The waste toner feedscrew is stuck for 4 sec or more. Detach and then attach the waste toner pipe. Replace the
waste toner pipe. Replace the
waste toner feedscrew detecting switch. Replace the DC
controller PCB.
0010 The power has been turned off and then on without resetting the error. Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)
E014 The fixing motor rotation is faulty.
0000 After the fixing motor has gone on, the PLL signal of the motor is not detected Disconnect and then connect J651 and J652 of the fixing
for 2 sec or motor. Replace the fixing motor.
more. Replace the relay PCB. Replace the DC controller PCB.
E015 The pickup motor rotation is faulty.
0000 The pickup motor has gone on, but the FG signal of the motor is not detected Disconnect and then connect J621 and J622 of the pickup
for 2 sec or motor. Replace the pickup motor.
more. Replace the relay PCB. Replace the DC controller PCB.
E019 The waste toner case is full.
0000 After the waste toner case has become full, 50,000 prints (A4) or more have Dispose of the waste toner. Check the operation of the waste
been made toner bottle base. Disconnect
without disposing of the waste toner. and then connect J514 of the DC controller PCB. Replace the
waste toner case full sensor.
Replace the DC controller PCB.
E020 The developing assembly is out of toner. The buffer motor rotation is faulty. The toner feed
motor (sub hopper) rotation is faulty.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001 The absence of toner inside the developing assembly is detected of 120 sec or Disconnect and then connect the connector (J504, J512) of the
more even DC controller PCB.
when toner supply operation has been executed for the assembly. Replace the developing cylinder clutch (CL4). Replace the
buffer motor (M18). Replace
the magnet roller drive clutch (CL1).
0002 The absence of toner in the buffer is detected for 60 sec even after toner supply Disconnect and connect the connector (J504, J511) of the DC
operation for the buffer has been executed and when there is toner inside the controller PCB. Replace
hopper. the buffer motor (M18). Replace the following: magenta
0003 The absence of toner inside the buffer is detected for 210 sec or more even roller drive clutch (CL1), toner
when there is transport motor (sub hopper; M22), toner transport clutch
toner inside the sub hopper and after toner supply operation of that buffer (sub hopper; CL23), buffer
following the inside toner sensor (TS1), buffer inside toner lower limit
replacement of the toner bottle. sensor (TS2).

0004 The absence of toner inside he buffer is detected for 150 sec or more even
when there is
toner inside the buffer and after toner supply operation has been executed for
the buffer
following the replacement of the toner bottle.
0005 When installation mode (COPIER>FUNCTION>INSTALL>TONER-S) is Disconnect and then connect the connector (J504) of the DC
executed, the controller PCB. Replace
developing assembly inside toner sensor does not detect the presence of toner. the developing assembly inside toner sensor (TS3).
0006 When installation mode (COPIER>FUNCTION>INSTALL>TONER-S) is
executed, the
developing assembly inside toner sensor detects the presence of toner, but it
does not
detect the presence for 600 sec or more thereafter.
0007 When installing mode (COVER>FUNCTION>INSTALL>TONER-S) is Disconnect and connect the connector (J504, J511) of the DC
executed, the controller PCB. Replace
buffer inside toner sensor does not detect the presence of toner for 60 sec or thetoner
more. transport motor (sub hopper; M22), toner transport clutch
(sub hopper; CL23), buffer
inside toner sensor (TS1).
0008 When the toner feed motor (sub hopper) is driven, a fault is detected for 3 sec Disconnect and connect the connector (J511) of the DC
or more controller PCB. Replace the
for the motor. toner feed motor (sub hopper; M22).
0009 There is a fault in the rotation of the buffer motor. Disconnect and then connect the connector (J504) of the DC
controller PCB. Replace
the buffer motor (M18).
0010 The power has been turned off and then on without resetting the error. Reset the error.
(COPIER>FUNCTION>CLEAR>ERR)
E025 The toner bottle motor rotation is faulty.

38
 Chapter 3

Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
0000 A toner bottle motor error (over-current) is detected for 10 sec for a second Disconnect and then connect J512 of the DC controller PCB.
time.
MEMO:
The 1st detection of the error will cause the machine to indicate the message
"Shake and
Replace the Toner Container."
0001 The toner bottle motor is not connected.
E032 The copy data controller/NE controller counter fails to operate.
0001 An open circuit of the counter signal has been detected. Disconnect and then connect J1022 of the main controller
PCB. Replace the copy data
controller/NE controller. Replace the main controller PCB.
E043 The rotation of the pickup motor of the side paper deck is faulty.
0000 The side paper deck pickup motor has gone on, but the PLL lock signal is not Disconnect and then connect J101 and J106 of the side paper
detected for 2 deck driver PCB. Replace the
sec or more (1st detection). pickup motor. Replace the side paper deck driver PCB.
MEMO: Replace the DC controller PCB.
For the 2nd and subsequent detection, the machine will indicate "E043" on the
screen
offering a choice of sources of paper.
E051 The horizontal registration HP detection has an error.
0001 After the start of horizontal registration HP detection, the HP sensor is not off At the start of horizontal registration detection in the course
within 5 sec of printing, the horizontal
(i.e., not leaving home position). registration detection operation for downstream paper does
MEMO: not end within 5 sec.
If an error is detected in the course of horizontal registration HP detection at
power-on, the
machine will indicate the presence of a jam.
0002 After the start of horizontal registration HP detection, the home position is not
detected
within 5 sec.
MEMO:
If an error is detected in the course of horizontal registration HP detection at
power-on, the
machine will indicate the presence of a jam.
0003 Replace the horizontal registration HP sensor. Replace the horizontal
registration motor.
Replace the stackless transport driver PCB. Replace the DC controller PCB.
E065 The high-voltage output has a fault. (primary charging assembly)
0000 A fault (leak) is detected when high voltage is supplied to the primary Remove and then mount the primary charging assembly.
charging assembly. Check for soiling. Disconnect and
then connect T601, J723, and J731 of the HV-DC PCB.
Replace the HV-DC PCB.
E067 The high-voltage output has a fault.
0000 A fault is detected at the same time in 2 of the following: primary high voltage, Remove and mount the primary charging assembly. Remove
pre-transfer and mount the pre-transfer
high voltage, transfer high voltage, separation high voltage. charging assembly. Remove and mount the transfer/
separation charging assembly.
Disconnect and then connect J721, J723, J731, and J734 of
the HV-DC PCB. Replace the
HV-DC PCB. Replace the HV-AC PCB.
E068 The high-voltage output has a fault. (separation charging assembly)
0000 A fault (leak) has been detected while the separation charging assembly is Remove and mount the transfer/separation charging
being supplied assembly. Disconnect and then connect
with high voltage. J7233 and J734 of the HV-DC PCB. Disconnect and then
connect J741 and J742 of the
HV-AC PCB. Replace the HV-AC PCB. Replace the transfer/
separation charging assembly.
Replace the pre-transfer charging assembly.
E069 The transfer high voltage has an error.
0000 A fault (leak) has been detected while the transfer charging assembly is being Remove and mount the transfer/separation charging
supplied with assembly. Check for soiling.
high voltage. Disconnect and then connect T701 and J723 of the HV-DC
PCB. Replace the HV-DC PCB.
Replace the pre-transfer charging assembly.
E102 A read error has occurred in relation to the laser scanner unit EEPROM data.
0001 The correction data cannot be read from the EEPROM of the laser scanner Disconnect and then connect the connector of the video PCB.
unit. Disconnect and then connect
the DC controller PCB. Replace the laser scanner unit.
E110 The laser scanner motor rotation has a fault.
0000 After the laser scanner motor has gone on, the PLL lock signal of the motor is Check to see if all covers have been attached to the primary
not detected charging assembly. Disconnect
for 15 sec or more. and then connect J764 of the laser scanner motor drive PCB
(in the laser scanner unit).
Disconnect and then connect J1401 of the video PCB.
Disconnect and then connect J506 of
the DC controller PCB. Replace the laser scanner unit.
Replace the video PCB. Replace the
DC controller PCB.
E111 The laser scanner motor cooling fan rotation has a fault.

39
 Chapter 3

Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
0000 After the laser scanner motor cooling fan has gone on, the fan stop signal is Disconnect and then connect J503 of the DC controller PCB.
detected for 5 Replace the laser scanner
sec or more. motor cooling fan. Replace the DC controller PCB.
E121 A fault exists in the rotation of the following: laser scanner unit cooling fan, reader heat
discharge fan 1, reader heat discharge fan 2.
0001 The laser scanner unit cooling fan has a fault. Disconnect and then connect J503 of the DC controller PCB.
After the laser scanner unit cooling fan has gone on, the fan stop signal is Replace the laser scanner unit
detected for 5 sec cooling fan. Replace the DC controller PCB.
or more.
0002 The reader heat discharge fan 1 has a fault. Connect and then disconnect J512 of the DC controller PCB.
After the reader heat discharge fan 1 has gone on, the fan stop signal is Replace the reader heat
detected for 5 sec or discharge fan 1. Replace the DC controller PCB.
more.
0003 The reader heat discharge fan 2 has a fault. Disconnect and then connect J521 of the DC controller PCB.
After the reader heat discharge fan 2 has gone on, the fan stop signal is Replace the reader heat
detected for 5 sec or discharge fan 2. Replace the DC controller PCB.
more.
E197 The laser scanner motor communication has a fault.
0000 The communication with the laser control IC is not normal. Replace the laser scanner unit. Replace the video PCB.
E202 The scanner HP detection mechanism has a fault.
0001 While HP positioning is under way, the forward trip fails. Disconnect and then connect the connector of the scanner HP
0002 While HP positioning is under way, the reverse trip fails. sensor. Replace the scanner
HP sensor. Replace the scanner motor. Replace the reader
controller PCB.
E225 The intensity of the scanning lamp is inadequate. (The lamp is exhausted.)
0001 At time of shading, the intensity of light is below the standard level. Disconnect and then connect the connector of the scanning
** 0002 In ADF mode, the intensity of light is below the standard level between sheets. lamp. Replace the scanning
lamp. Replace the inverter PCB. Replace the reader controller
PCB.
E227 The reader unit power supply (24 V) has a fault.
0001 At power-on, the 24V port is off. Disconnect and then connect the reader power supply
0002 At the start of a job, the 24V port is off. connector. Replace the power supply.

0003 At the end of a job, the 24V port is off.

0004 While a load is driven, the 24V port is off.
E240 ** A fault exists in the communication between the main controller and the DC controller.
0000 A fault has occurred in the communication between the CPUs of the main Disconnect and then connect the connector. Replace the DC
controller and the controller PCB. Replace the
DC controller. main controller PCB.
E248 A fault exists in the following: main controller SRAM, reader controller EEPROM.
0000 At start-up, an SRAM check error has occurred. Replace the main controller PCB.
0001 An error has occurred at time of power-on (EEPROM). Replace the reader controller PCB.
0002 An error has occurred during write operation (EEPROM).
0003 A read error has occurred after write operation (EEPROM).
E251 The inverter cooling fan rotation is faulty.
0000 After the inverter cooling fan has gone on, the fan stop signal is detected for 5 Disconnect and then connect J1110 of the reader controller
sec or more. PCB. Replace the inverter cooling
fan. Replace the reader controller PCB.
E302 Shading operation is faulty.
0000 In the course of shading operation, the processing doses not end within the Disconnect and then
reader connect J1107 and J1108 of the reader controller PCB.
controller. Replace
the reader controller PCB.
E315 The image data codec has a fault.
0007 A JBIG encoder error has occurred. Replace the main controller PCB.
000d A JBIG decoding error has occurred. Replace the DDR-SDRAM. Replace the HDD. Replace the
000e An error has occurred in the course of software decoding. main controller PCB.

0100 An overrun error has occurred. Replace the main controller PCB.
0200 the open I/F relay PCB has detected an error (no recovery after a retry). Replace the open I/F relay PCB (relay PCB between the main
controller and PS
controller).
0300 Cubic time-out Turn off and then back on he power. Replace the main
0400 Shift Device A time-out controller PCB.

0401 Shift Device B time-out

E351 An error has occurred in the main controller communication.
0000 At start-up, a main controller communication error has occurred. Replace the main controller PCB.
E400 ** An ADF communication error has occurred.
0001 A check sum error has occurred. Disconnect and then connect the connector. Replace the
0002 A reception status error has occurred. reader controller PCB. Replace the
ADF controller PCB.
0003 A reception interrupt error has occurred.
E402 * The ADF belt motor rotation is faulty.

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Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
0000 While the belt motor drive signal is on, no lock signal occurs for 100 msec. Disconnect and then connect the cable between the belt motor
driver PCB and the ADF
controller PCB. Replace the belt motor clock sensor. Replace
the belt motor clock sensor.
Replace the belt motor. Replace the belt motor driver PCB.
Replace the ADF controller PCB.
E404 * The ADF delivery motor rotation is faulty.
0000 When the delivery motor drive signal is on, no clock signal occurs for 200 Replace the delivery motor. Replace the delivery motor clock
msec. sensor. Replace the ADF
controller PCB.
E405 * The ADF separation motor rotation is faulty.
0000 When the separation motor drive signal is on, no clock signal occurs for 200 Replace the separation motor. Replace the separation motor
msec. clock sensor. Replace the ADF
controller PCB.
E410 * The ADF pickup motor rotation is faulty.
0000 No signal occurs from the following sensors within 2 sec after the pickup Replace the pickup motor. Replace the pickup roller height
motor is driven: sensor (PI8). Replace the pickup
- pickup roller height sensor 1 (PI8), pickup roller height sensor 2 (PI9) roller height sensor 2 (PI9). Replace the pickup roller HP
- pickup roller HP sensor (PI7) sensor (PI7). Replace the ADF
controller PCB.
E413 ** The ADF shift motor rotation is faulty.
0001 The shift motor HP sensor is open. Disconnect and then connect the connector. Replace the shift
0002 Shift motor HP sensor is closed. motor HP sensor. Replace the
shift motor.
E420 * An ADF EEPROM read error has occurred.
0000 At power-on, an attempt to read the EEPROM backup data fails. Or, data that Replace the ADF controller PCB.
has been
read has a fault.
E490 The ADF is of the wrong type.
0001 The ADF is of the wrong type. Replace the ADF.
E602 The HDD has an error. See the description under E602.
E604 The time memory (DDR-SDRAM) is faulty or inadequate.
0000 A DDR-SDRAM (1 GB) of adequate capacity is not detected. Replace the DDR-SDRAM.
E609 The HDD temperature is abnormally low.
0008 At start-up, the HDD does not reach a specific temperature within a specific Replace the HDD.
time.
0009 When returning from sleep mode, the HDD does not reach a specific
temperature within a
specific time.
E610 The HDD encryption key is faulty.
0001 The memory is missing. Install the security board.
0002 The memory is inadequate. Replace the DDR-SDRAM with one for the model in question
(1 GB).
0101 An attempt to initialize the key storage area of the memory has failed. Turn off and then on the power. Replace the main controller
PCB.
0102 An error has occurred while the encryption processing area is being initialized. Turn off and then on the power. Replace the security board.
0201 An error has occurred in the encryption processing area.
0202 An error has occurred in the encryption processing area.
0301 An attempt to create an encryption key has failed.
0302 A fault exists in the encryption key. Turn off and then on the power. Replace the main controller
0303 A fault exists in the encryption key. PCB.

0401 An error has been detected during coding. Turn off and then on the power. Replace the security board.
0402 A fault has been detected in decoding.
0501 An error exists in the file management information in the image storage area.
E711 An error has occurred in the communication between the pickup/delivery accessory and the printer unit.
0001 The communication controller has detected a fault. Turn off and then back on the power. (Turn off the machine
and its delivery accessories;
then, turn back on all accessories and then the machine.)
Connect the communication
cables and terminals between the machine and the delivery
accessories once again.
Replace the accessories controller PCB. Replace the
transceiver PCB.
E712 An error exists in the communication between the ADF and the reader unit.
0001 As much as 5 sec or more has passed without recovery after communication Disconnect and then connect the connectors between the
stopped reader unit and the ADF. Replace
between the reader controller and the ADF controller. the reader controller PCB. Replace the ADF controller PCB.
E717 An error exists in the communication with the NE controller.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001 The NE controller that has been connected before power-off is not recognized Disconnect and then connect the main controller PCB. Install
at power-on. the NE controller. Replace
0002 An error that cannot be reset (e.g., cable break) has been detected in the the NE controller.
communication.

41
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Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
E719 An error has occurred in the communication with the coin vendor/card reader.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001 The coin vendor that was connected before power-off is not recognized at Disconnect and then connect the connector of the main
power-on. controller PCB. Install the coin
0002 In the communication with the coin vendor, an error that cannot be reset has vendor. Replace the coin vendor.
occurred (e.g.,
cable break).
0003 In the communication with the coin vendor, a communication error has
occurred during
acquisition of unit price information.
0011 The card reader that was connected before power-off is not recognized at Disconnect and then connect the connector of the main
power-on. controller PCB. Install the card
0012 In the communication with the card reader, an error that cannot be reset has reader. Replace the card reader.
occurred (e.g.,
cable break).
E730 A PDL-related error has occurred.
1001 An initialization error has occurred at the start of a job. Reset the PDL mechanism. Turn off and then on the power.
100A An error has occurred in the communication with an external controller.
9004 A fault has been detected in the cable connection with an external controller. Turn off and then on the power. Replace the external
9005 A fault has been detected in the cable connection with an external controller. controller relay PCB. Replace the
external controller.
A006 The PDL mechanism does not respond. Reset the PDL mechanism. Turn off and then on the power.
Reinstall the system software.
Replace the main controller.
A007 At start-up, the version of the machine control software and that of the PDL Reset the PDL mechanism. Turn off and then on the power.
control Execute full formatting of the
software do not match. HDD, and reinstall the system software.
B013 The font data is corrupted at start-up. Turn off and then on the power. Reinstall the system software.
Execute full formatting of
the HDD, and reinstall the system software.
E732 An error has occurred in the communication between the reader unit and the main
controller.
0001 An error has occurred in the communication between the reader unit and the Disconnect and connect the connectors of the read
main communication cable. Check the
controller. power supply of the reader unit (to see if initialization occurs
0010 A fault has been detected in the reader sync signal detection mechanism. at power-on). Replace the
reader controller PCB. Reap the reader I/F PCB. Replace the
main controller PCB.
E733 An error has occurred in the communication between the reader unit and the main
controller.
0000 An error has occurred in the communication between the reader unit and the Disconnect and then connect the connector. Check the power
main supply of the DC controller (to
controller. see if initialization occurs at time of start-up). Replace the DC
0001 An attempt to communicate with the DC controller fails. controller PCB. Replace the
main controller PCB.
0010 A fault has occurred in the printer engine sync signal detection mechanism.
E740 An error exists in the LAN controller.
0002 An illegal MAC address has been detected at start-up. Replace the main controller PCB.
E743 A fault exists in the communication between the main controller and the reader controller.
0000 The reader controller has detected an error in the communication between the Disconnect and then connect the connectors of the reader
main communications cable. Replace
controller and the reader controller. the reader controller PCB. Replace the main controller PCB.
E744 An error exists in the language file/boot ROM.
0001 The version of the language file on the HDD and that of bootable do not Update the version of the language file (Language), or install
match. the appropriate file.
0002 The language file on the HDD is too large.
0003 There is no language to which a switchover is made as described in the Config
file on the
HDD.
0004 An attempt to switch over to the language described in the Config file on the
HDD fails.
1000 The connected boot ROM is not one designed for the model in question. Replace the boot ROM.
2000 An illegal engine ID has been detected. Reinstall the system software.
E746 An unsupported optional board has been detected.
0003 The option board that has been detected is one deigned for a different model. Replace it with one for the model in question.
E749 Restart in accordance with a change of the product configuration
0001 A boot ROM designed for a different model has been fitted in place (as when There is no need for remedial action. Nevertheless, the fact
installing will remain as part of the
an PDL option). error history.
E800 The auto power-off circuit has an error.
An open circuit has been detected for 3 sec or more in the auto power-off Turn off and then on the power. Disconnect and then connect
circuit. J505 of the DC controller PCB.
Disconnect and then connect J1719 of the relay PCB. Replace
the relay PCB. Replace the
DC controller PCB.

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Code Description Remedial action

*: model equipped with DADF-Q1 (outside Japan, iR7105/7095; inside Japan: iR7105/7095/7086).
**: model equipped with DADF-M1 (outside Japan: iR7086).
E804 The rotation of the following is faulty: power supply cooling fan 1, power supply cooling fan
2, controller cooling fan.
0001 The fan stop signal has been detected for 5 sec or more after the power supply Disconnect and then connect J505 of the DC controller PCB.
cooling fan 1 Replace the power supply
has gone on. cooling fan 1. Replace the DC controller PCB.
0002 The fan stop signal has been detected for 5 sec or more after the power supply Disconnect and then connect J505 of the DC controller PCB.
cooling fan 2 Replace the power supply
has gone on. cooling fan 2. Replace the DC controller PCB.
0004 The fan stop signal of the controller cooling fan has been detected Disconnect and then connect J1028 of the main controller
continuously for 16 sec. PCB. Replace the controller
cooling fan. Replace the main controller PCB.
E805 The fixing heat discharge fan rotation is faulty.
0002 The fan stop signal has been detected for 5 sec or more after the fixing heat Disconnect and then connect J503 of the DC controller PCB.
discharge fan Replace the fixing heat
has gone on. discharge fan. Replace the DC controller PCB.
E820 The drum fan rotation is faulty.
0000 The fan stop signal has been detected for 5 sec or more after the drum fan has Disconnect and then connect J512 of the DC controller PCB.
gone on. Replace the drum fan. Replace the DC controller PCB.
E823 The pre-transfer charging assembly fan rotation is faulty.
0000 The fan stop signal has been detected for 5 sec or more after the pre-transfer Disconnect and then connect J504 of the DC controller PCB.
charging Replace the pre-transfer
assembly fan has gone on. charging assembly fan. Replace the DC controller PCB.
E840 An HP detection error has occurred in relation to the fixing inlet sensor (fixing wrap jam
detection).
0000 The home position is not detected when he sensor is moved up/down (i.e., the Disconnect and then connect J508, J552, and J553 of the DC
sensor controller PCB. Disconnect
has not gone on). and then connect J4001 and J4002 of the fixing inlet sensor
0001 The home position is not detected when the sensor is moved up/down (i.e., the ascent/descent motor driver
sensor PCB; as necessary, replace the fixing inlet sensor ascent/
has not gone off). descent motor. Replace the fixing
inlet sensor ascent/descent motor driver PCB.
E850 There is a fault in the double-feeding detection unit.
0000 The double-feeding sensor (reception) fails to attain an ultrasonic signal of a Remove paper lint form the surface of the double-feeding
specific sensor (reception). Remount the
level. double-feeding sensor (transmission, reception). Disconnect
and then connect J509 and
J550 of the DC controller PCB. Replace the double-feeding
sensor (transmission, reception).
Replace the double-feeding sensor PCB (transmission,
reception).

3.1.2 Detail in E602

0011-1102

iR7105 / iR7095 / iR7086 /

<E602-XXYY>

XX= "00"
T-3-2

XX YY Description Action to take

The HDD cannot be recognized. - Turn off the power, and check the HDD cable. Thereafter, turn off the power.
- Turn on the power, and listen for a sound from the HDD or touch the HDD, to see if the HDD is rotating.
01
- Replace the HDD, and reinstall the system software.
- Replace the main controller PCB.
There is no system software for the - Start up in safe mode, and perform full formatting using the SST and reinstall the system software; then, turn
main CPU. off and then on the power.
02
At time of start-up, no start-up - Replace the HDD, and reinstall the system software.
partition (BOOTDEV) is found.
An interrupt has been detected while Take action according to the type of error code screen:
data is being written to the boot <error code screen is black-and-white>
device. - Turn off the power, and turn on the power while holding down the 1 and 9 keys.
In response, the machine will automatically start to repair the sector in which the write operation has been
interrupted. (The screen changes to solid black.) While repairs are being made, the progress of processing will
be indicated on the screen, turning white at its end. When done, turn off and then back on the power.
00
- Start up in safe mode, and perform full formatting using the SST and reinstall the system software; then, turn
03
off and the back on the power.
- Replace the HDD, and reinstall the system software.
<error core screen is normal (spanner mark)>
- Set CHK-TYPE=0, and execute HD-CHECK; then, turn off and then back on the power.
- Start up in safe mode, and execute full formatting using the SST and reinstall the system software; then, turn
off and back on the power.
- Replace the HDD, and reinstall the system software.
No system software is found for the - Start up in safe mode, and perform full formatting using the SST and reinstall the system software; then, turn
06 sub CPU. off and then back on the power.
- Replace the HDD, and reinstall the system software.
A file used by the Web browser to - Reinstall the content of the Web browser.
12 make references is damaged, or has - Replace the HDD, and reinstall the system software.
been deleted.

43
 Chapter 3

XX= "01" to "FF"

T-3-3

XX YY
Occurrence at time of Occurrence during
start-up normal execution
CHK-
XX Partition Description 00,01,0 10,12,14,
TYPE 03 05 11,21 13,25
2,04 22,23,24
Action Action
01 FSTDEV compressed image data (e.g., Box)
02 1 IMG_MNG file management table, profile
03 FSTCDEV job archiving (changing)
04 APL_GEN general-purpose data
*1 *5
05 TMP_GEN general-purpose data (temporary file)
2
06 TMP_FAX not used
07 TMP_PSS for PDL spool (temporary file)
08 3 PDLDEV PDL-related file *9 *10 *11 *12
firmware (system, MEAP, key, certificate, PDF dictionary, RUI,
09 4 BOOTDEV *3 *8
content, voice dictionary)
10 5 APL_MEAP MEAP application *1 *5
11 6 APL_SEND address book, filter *2 *6
12 7 APL_KEEP for non-initialization data storage *3 *8
13 8 APL_LOG system log *1 *5
FF 0 not specified check for and recovery of HDD full-fault sectors *4 *7

YY Description Action
- Set the partition number in question for CHK-TYPE, and execute HD-CLEAR; then, turn off and then back
on the power.
*1
- Enter CHK-TYPE in question (for the partition), and execute HD-CLEAR; then, turn off and then back on
the power.
- Ask the user to download the address book data using a remote UI.
- Set the partition number in question for CHK-TYPE, and execute HD-CLEAR; then, turn off and then back
*2 on the power.
The ongoing write operation is - Start download mode, and perform full formatting using the SST and reinstall the system software; then turn
03
interrupted (at start-up). off and then back on the power.
The recovery operation for the boot partition is not possible without the use of the SST in save mode.
- Set CHK-TYPE=0, and execute HD-CHECK; then, turn off and then back on the power.
*3
- Start download mode, and perform full formatting using the SST and reinstall the system software; then,
turn off and then back on the power.
- Set CHK-TYPE=0, and execute HD-CHECK; then, turn off and then back on the power.
*4
- Set CHK-TYPE=1, 2, 3, 5, and execute HD-CLEAR; then, turn off and then back on the power.
- Enter CHK-TYPE in question (for the partition), and execute HD-CLEAR; then, turn off and then back on
*5 the power.
- Replace the HDD, and reinstall the system software.
The machine is designed so that execution of HD-CLEAR is not possible in service mode (so as to prevent
loss of information, e.g., address book, filter information).
*6 - Ask the user to download the address book data using a remote UI.
- In service mode, start download mode, and execute full formatting using the SST and reinstall the system
05 A file system error has occurred. software; then, turn off and then back on the power.
- Set CHK-TYPE=1, 2, 3, 5, and execute HD-CLEAR; then, turn off and then back on the power.
*7
- Replace the HDD, and reinstall the system software.
The recovery operation for the boot partition is not possible without the use of the SST in save mode.
- Start up in safe mode, and execute full formatting using the SST and reinstall the system software; then, turn
*8
off and back on the power.
- Replace the HDD, and reinstall the system software.
00 - Check the cable and the power cord.
01 The HDD has poor contact, or a - Start up in safe mode, and execute full formatting using the SST and reinstall the system software; then, turn
*9
02 system error has occurred. off and back on the power.
04 - Replace the HDD, and reinstall the system software.
11 - Check the cable and the power cord.
*10 The HDD has poor contact.
21 - Replace the HDD, and reinstall the system software.
There is a strong possibility of damage in the file data (e.g., Box) stored on the HDD.
- Set the partition number in question for CHK-TYPE, and execute HD-CHECK; then, turn off and back on
the power.
13 The ongoing write operation has - Set the partition number in question for CHK-TYPE, and execute HD-CLEAR; then, turn off and back on
*11
25 been interrupted. the power.
(In the case of BOOTDEV, BOOTDEV2 or APL_SEND, execute reformatting using the SST, and reinstall
the system software.)
- Replace the HDD, and reinstall the system software.
10 - Start up in safe mode, and perform full formatting using the SST and reinstall the system software; then,
12 turn off and back on the power.
14 A system error or a packet error - Replace the HDD, and reinstall the system software.
*12
22 has been detected.
23
24

44