ANSI/ISO/ASQ Q9001:2015 and SAE Aerospace Standard AS9100D Corporate Quality Manual LoANSI/ISO/ASQ Q9001:2015 and SAE Corporate Quality Manual Table Of Contents Table Of Contents Introduction .. NEW AGE PRECISION MANUFACTURING CORPORATE PROFILE. Section 1 Scope General Application Section 2 Quality Management System Determining and Reviewing Internal and External Issues Interested Parties. 2 RBSHISSeoSeNVIGaaEKS Process Owners... Quality System Implementatior Quality System Structure. Document Approval and Issue. Figure 1 - Process Interrelationshi Figure 2 - Company Organization. Management Representative. Quality Objective: Quality Policy © Copyright 2012 New Age Precision Manufacturing, Inc, All Rights Reserved Page 1 of 14ANSI/ISO/ASQ Q9001:2015 and SAE (GAAP) ‘AS9100D Corporate Quality Manual Introduction This manual defines the management policies of New Age Precision Manufacturing, Inc., hereafter referred to as “the company’. It is intended to serve as an overview of the policies that the company uses to meet customer requirements. The manual encompasses and complies with ANSI/ISO/ASQ Q9001:2015 and SAE AS9100D requirements. This copyrighted document is the property of New Age Precision Manufacturing, Inc. It has been issued solely for internal use or for the purpose of evaluation of the company's Quality System by organizations external to the company. Unauthorized duplication is prohibited. This document will be changed as necessary. Copies issued internally are controlled documents that we update as changes occur. Copies that are issued externally are uncontrolled copies that are not updated. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 2 of 14ANSI/ISO/ASQ Q9001:2015 and SAE AS9100D Corporate Quality Manual NEW AGE PRECISION MANUFACTURING, INC., Corporate Profile NAPM is a fully integrated world-class manufacturer of precision sheet metal, machining, and assemblies. Our staff has a combined experience of over 100 years in the industry. NAPM offers a full array of precision metal fabrication and dip brazing capabilities. We are able to take an item at the concept stage, made out of virtually any type of material, and make it a reality. We have invested in state of the art facilities, equipment, and personnel training to ensure that our customers’ prints are made to specification and delivered as required. NAPM offers dedicated prototype and production services: from customized single quantity items to pre-production and full production runs with unlimited quantities. NAPM takes full responsibility and control of the engineering, manufacturing, and quality of products. Our system is robust and extensive; it is flexible in order to meet all customer system requirements, including but not limited to internal manufacturing, supplies, material, and services procured by NAPM. NAPM offers a complete turnkey solution to our customers’ manufacturing needs. Our skilled engineering and quality staff combine the latest engineering and production techniques with practical knowledge gained from years of experience. Our customers can be assured of our ability to develop and produce products that meet the highest possible standards. | Our strong belief in flexibility and execution in the areas of product development, special processing, manufacturing, and assembly of the product have made NAPM a leader in this industry. World-class corporations (e.g.,GE Aviation, Miteq, DRS, and Lockheed Martin) have acknowledged our outstanding performance and reputation for excellence in metal fabrication and dip brazing. We possess the in-house capability for machining and fabrication of small, large, close tolerance, and exotic special plastics sources. NAPM currently occupies a 25,000 sq. ft. manufacturing plant on two acres of land in Ronkonkoma, New York. Because of our location and land size, our capacity for growth and expansion is almost limitless. Our mission is to exceed customer expectations and satisfaction by implementing state of art technology supported by high standards that will enable us to deliver total quality on time all the time and at competitive prices. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 3 of 14ANSI/ISO/ASQ Q9001:2015 and SAE @aPN 'A89100D Corporate Quality Manual We utilize the latest technology in virtually all areas, including but not limited to engineering, CNC machinery, punching, brake forming, welding, and inspection. NAPM has developed a team of experienced engineers, planners and production specialists with proven records of accomplishment and many years of professional experience. Our staff is seasoned, well trained, and highly motivated at helping customers solve a wide range of design problems. Our professional engineering staff will help design as well as specify products and equipment to meet customer operational needs. We can test, evaluate, and assist in the redesigning of your product to reduce cost, product performance, reliability or appearance. NAPMis a single source for complete metal fabricating solutions. We utilize the latest in high performance and precision computer-controlled metal manufacturing equipment. Our capabilities include but are not limited to: Shearing Dip Brazing/Heat Treating Blanking Grinding/Polishing Punching ‘Assembly Forming Fixture Fab Machining JigiDesign Fab Welding We use outside approved vendors for special plating and Lab testing needs. NAPW’s quality system is a full, robust, and mature program; it is in place, maintained, and consistently improved as needed. With our current customer base of military, aerospace, medical and high tech companies we are regularly audited for quality system conformance. We maintain our systems for conformance to ISO 9001, SAE AS9100D Aerospace Standard , mil standards and Nadcap Audit Criteria AC7102 Heat Treating, AC7102/1 Brazing, AC7102/2 Aluminum Heat Treating , AC7102/5 Hardness andlor Testing for Heat Treating and, AC7102/8 Heat Treating Pyrometry. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 4 of 14ANSI/ISO/ASQ Q9001:2015 and SAE AS9100D Corporate Quality Manual Section 1 Scope General The company’s management has established, implemented and will maintain and continually improve a system of management policy, practices and documents that result in customer satisfaction Improving productivity, performance and continuous improvement are essential components of maintaining our Quality Management System. To support these activities and to stay competitive the company has developed and implemented a program aimed at upgrading shop floor skills and other areas involving our employees within the environment of an ISO 9001 and SAE Aerospace Standard AS9100D based system and Nadcap Audit Criteria AC7102 Heat Treating, AC7102/1 Brazing, AC7102/2 Aluminum Heat Treating, AC7102/5, Hardness and/or Conductivity Testing for Heat Treating and, AC7102/8 Heat Treating Pyrometry. The ISO 9001 and SAE Aerospace Standard AS9100D standards, upon which this manual is based, and Nadcap Audit Criteria AC7102 Heat Treating, AC7102/1 Brazing, AC7102/2 Aluminum Heat Treating, AC7102/5 Hardness and/or Conductivity Testing for Heat Treating and, AC7102/8 Heat Treating Pyrometry, provide excellent guidelines and for that reason was chosen as the foundation for our Quality Management System Application The scope of application of the Quality Management System is limited to supply of finished and semi-finished solid and sheet metal products, dip brazing and related heat treating requirements for medical, commercial, defense and military original equipment manufacturers. We have tailored the requirements of ISO 9001 and SAE Aerospace Standard AS9100D and Nadcap Audit Criteria AC7102 Heat Treating, AC7102/1 Brazing, AC7102/2 Aluminum Heat Treating, AC7102/5 Hardness and/or Conductivity Testing for Heat Treating and, AC7102/8 Heat Treating Pyrometry to meet the needs of the company. We accept responsibility to establish, implement, maintain and improve a quality system to provide product to consistently meet customer requirements and continuous improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. We recognize that statutory and regulatory requirements can be expressed as legal requirements and still apply to the company and requirements applicable to product. Where required by contract or regulation, customer or statutory and regulatory agency required provisions may be incorporated into the quality system. When such provisions are part of the Quality © Copyright 2012 New Age Precision Manufacturing, Inc, All Rights Reserved Page 5 of 14ANSI/ISO/ASQ Q9001:2015 and SAE AS9100D Corporate Quality Manual Management System, a cross-reference document will be provided to easily locate the customer or other requirements within the Quality Management System. The Quality Management System has been designed to include all requirements of ISO 9001 and the SAE Aerospace Standard AS9100D and, Nadcap Audit Criteria AC7102 Heat Treating, AC7102/1 Brazing, AC7102/2 Aluminum Heat Treating, AC7102/5 Hardness and/or Conductivity Testing for Heat Treating and, AC7102/8 Heat Treating Pyrometry. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 6 of 14ANSI/ISO/ASQ Q9001:2015 and SAE QeAPRA ae Corporate Quality Manual The following activities or processes are not within the scope of the quality system for the reasons indicated Activity or Process. Reason for Non applicability Activities related to Post Delivery The organization does not provide after Activities per paragraph 8.5.5 of ISO | _ sale servicing 9001 and SAE AS9100D partial exclusion clauses; b, ¢, fg. h. i | Activities related to design and 7 The organization does not design development in clauses 8.3 of ISO product, 9001 and SAE AS9100D. ‘The following sections of ISO 9001 & AS9100D have been outsourced (alll or in partial) 8.5 Some Production (e.g. Special Plating, Chemical Processing, etc.) may be performed by an outsourced manufacturer 7.4.5. Calibration of instruments may be performed by an outsourced calibration laboratory Note: Outsourced processes are controlled through the Purchasing Process (PU74101) Section 2 Quality Management System Determining and Reviewing Internal and External Issues Internal and External Issues are determined and reviewed during New Age Precision Manufacturing Management Review. A listing of Internal & External Issues are part of the Management Review record. Actions and Decisions based on the review of Internal & External Issues are part of the Management Review Action Item Report. Should internal or external issues affect product quality or product delivery, New Age Precision Manufacturing communicates any contingency actions to the customer. Interested Parties The following are considered Interested Parties for New Age Precision Manufacturing a) Ownership b) Employees ©) Customers © Copyright 2012 New Age Precision Manufacturing, Inc. All Rights Reserved Page 7 of 14ANSI/ISO/ASQ Q9001:2015 and SAE AS9100D Corporate Quality Manual ©) Customers d) Vendors Ethical Behavior Representatives of New Age Precision Manufacturing conduct business activities in an ethical manner by: a) Following statutory and regulatory requirements in the production of product for customers b) Following its Engineering Change process and communicating with customers and suppliers in regards to product/process changes ©) Identifying and mitigating instances where product safety could be an issue d) Working with customers and suppliers to remove suspected counterfeit parts from the manufacturing value stream. Quality System Processes The Quality Management System is a set of determined and defined processes we use to manage numerous linked activities to operate our business and produce the desired outcome for our customer. The processes are defined below in terms of the goal(s) of the process. Process Description Process Owner Leadership The goal of the Leadership Process is to provide, Top maintain and continuously improve an environment in Management which our employees can become involved in achieving our organizational objectives. Quality The Quality System Management Process is focusedon Quality Systems System the implementation, maintenance and continuous Management improvement of the company's Quality Management System Sales and Our Sales and Service Process is responsible for Sales Service customer related activities including determination of product related requirements, reviewing quotations, contracts and orders, communicating with customers and determining customer satisfaction. Manufacturing The Manufacturing Process ensures we plan and perform Manufacturing Brazing production under controlled conditions. Brazing © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 8 of 14ANSI/ISO/ASQ Q9001:2015 and SAE ‘AS9100D Corporate Quality Manual Human This process involves functions to ensure that personnel Process Resource performing work that affects conformity to product Owners Management requirements are competent through education, training or Provide This experience. Function for Individual Processes Purchasing ‘The Purchasing Process includes activities that are targeted Purchasing toward ensuring we receive the correct materials and services on time from a qualified supplier base. Measuring, This process is responsible for measuring and monitoring of Quality Monitoring processes and product, activities related to corrective or Assurance and preventive action and prevention of use or delivery of Correcting nonconforming product through nonconformance control as well as correcting nonconformance related to the Quality Management System. The interaction of our processes is shown in Figure 1 and Process Interrelationship chart. The organization of the company is included as Figure 2 Process Owners Process owners are assigned for each of the processes of the Quality Management System and documented procedures, instructions and forms used to support achievement of the goals of the process. Process owners are responsible for establishment, implementation, maintenance and continual improvement of process documentation. Quality System Implementation All employees who manage, perform and verify work are responsible for implementing the quality system. The Management Representative is responsible for coordinating, monitoring and auditing the system. ‘© Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 9 of 14ANSI/ISO/ASQ Q9001:2015 and SAE ‘AS9100D Corporate Quality Manual Quality System Structure The quality management system documentation is structured as follows: Level 1 © Policies © Quality Manual © Quality Policy Applicable National & Intemational ‘Standards ——_> _ Level2 + Process Diagrams « Procedures —— > __Level3 ‘© Work Instructions © Process Documents and Internal Standards ‘* Product Technical Specs & Dwgs '* Production Quality Plans > Level 4 * Forms ® Other Documents ‘Some become Quality Records Level 2 procedures included in the quality management system are identified in Figure 1 Process Interrelationship chart. Document Approval and Issue Documents and document changes may be initiated by anyone in the organization but may only be issued by an authorized process owner as defined in QS42301, Document Control. Documents are reviewed and approved prior to issue. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 10 of 14Figure 1 — Process Interrelationship uonoessnes 19wW0}snD yndjno sjuswiesInbay Jawojsng yndu|vi yz ebed penesey SIy6rY IIy "OU ‘SuuMoEINUEYY LOISIDaLg aBy MEN ZLOZIUSUKdoD @ uel uoneziuebig Aueduiog - z aunBi4 yonuvy fiz40NO azn10d.40D OOT6SV AVS Pur STOZ:T0060 *S¥/OSV/ISNVANSI/ISO/ASQ Q9001:2015 and SAE GeAPNy ‘AS9100D Corporate Quality Manual Management Representative ‘The New Age Precision Manufacturing has appointed a member of NAPM management as the Management Representative for the company. The Management Representative has the following authority and responsibilty to: a) Ensuring that the quality management system conforms to the requirements of ISO 9001, AS9100D, Customer requirements and NAPM requirements b) Ensuring that NAPM processes are delivering intended outputs ©) Reporting on the performance of the quality management system and on opportunities for improvement, in particular to leadership d) Ensuring the promotion of customer focus throughout the organization e) Ensuring that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented. ) Actas liaison with external parties on matters relating to the quality management system The management representative has the organizational freedom and unrestricted access to leadership to resolve quality management issues. Quality Objectives The Quality Objectives of New Age Precision Manufacturing are defined in LP541010001 New Age Precision Manufacturing objectives will be reviewed quarterly and updated accordingly. © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 13 of 14ANSI/ISO/ASQ Q9001:2015 and SAE BLAPNN) ‘489100D Corporate Quality Manual Quality Policy The Top Management of New Age Precision Manufacturing are committed to ensuring that the following quality policy is understood practiced and maintained. Quality Policy We are committed to continual improvement of our processes and products to meet or exceed our customer's requirements and to improve our productivity and efficiency. This policy has been formulated by the President of New Age Precision Manufacturing Inc. and approved by the Top Management Team. The policy is explained and discussed at the general orientation training given to all existing and new employees. The policy is also posted in conspicuous locations throughout the company. This policy and this manual are hereby approved. Mario Costa, President ‘John Walz, VP. Operations Date: Date: ‘Quality Assurance Manager Piant Manager Date: Date: Office Manager Management Representative Date: Date: © Copyright 2012 New Age Precision Manufacturing, Inc., All Rights Reserved Page 14 of 14