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ASSESSMENT 2

BSB41515
Certificate IV in Project Management Practice
Course Name
BSB41015
Certificate IV in Human Resources

Subject/module Manage WHS Operations

Part A: Case Study

Part B: Case Study
Assessment method
Part C: Written or Oral Questions
Part D: Incident Form Completion

Weighting 50%

BSBWHS401
Units of Competency Implement and Monitor WHS Policies, Procedures
and Programs to Meet Legislative Requirements

Instructions
1. Assessments should be completed as per your trainer’s instructions.
2. Assessments must be submitted by the due date to avoid a late
submission penalty.
3. Plagiarism is copying someone else’s work and submitting it as your
own. You must write your answers in your own words and include a
reference list. A mark of zero will be given for any assessment or part of
an assessment that has been plagiarised.
4. You may discuss your assessments with other students, but submitting
identical answers to other students will result in a failing grade. Your
answers must be yours alone.
5. Your trainer will advise whether the assessment should be digitally
uploaded or submitted in hard copy. Assessments that are digitally
uploaded should be saved in pdf format.
6. You must attempt all questions.
7. You must pass all assessments in order to pass the subject.
8. All assessments are to be completed in accordance with WHS regulatory
requirements.

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Part A – Case Study

Scenario:
You are an assistant manager at Colesworths, Bondi Junction. Colesworths is
Australia’s largest supermarket chain. Over the last few years the company has
been dismissive about the importance of WHS. This changed a month ago when both
an employee and customer were seriously injured when the worker, attempting to
put a heavy box on a top shelf, fell off the ladder on to a customer. Not only was the
company heavily fined, but the ensuing publicity caused significant damage to the
company’s reputation.
The company’s CEO has requested that each store delegate an assistant manager
to administer the store’s WHS policies. The CEO has asked that each store submit a
report detailing the provision of WHS training, procedures and legal requirements for
identifying hazards and procedures for maintaining WHS records.
This report is to include:
1. Two methods of identifying staff WHS training needs. (4 marks)
2. Personnel to consult with in regards to staff training needs. Provide at least
two. (4 marks)
3. Coaching and mentoring assistance that can be provided to staff in relation to
manual handling. (4 marks)
4. An organisation that can assist in providing training on manual handling.
Provide the following details:
a. Name of organisation
b. Name of course
c. Length of course
d. Cost
 (8 marks)
Part A total: 20 marks

Part B – Case Study

It has been a particularly busy day in your store and you decide to conduct a hazard
identification walk. You take the following notes:
The front of the store around the checkouts is well maintained and tidy, however
one of the checkout staff is rocking back and forth on their chair, due to an uneven
surface. Aisle 6 has milk spilt on the floor, which appears to have been there
for a period of time, as it has spread up and down the aisle. A box has been left
unattended on top of a ladder, probably the result of a worker assisting a customer.
The door leading to the administration offices, including the cash office has been left
open.

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BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE and BSB41015 CERTIFICATE IV IN HUMAN RESOURCES | MANAGE WHS OPERATIONS_V8.2
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1. Complete the hazard identification and risk assessment template: (20 marks)

Risk Factor – Possible Employer

Possible
Hazard High, Medium, Action to Prevent
Harmful Effects
Low Accident

2. Explain your communication policy to provide specific, clear and accurate

information & advice to staff in relation to the above hazards. (6 marks)
3. Are there any inadequacies in the risk control process used above? (4 marks)
4. How would you monitor outcomes of changes brought about because of
inadequacies in the above process? (4 marks)
Part B total: 34 marks
Part C – Written or Oral Questions
1. What WHS records should be maintained according to WHS legislative
requirements? (6 marks)
2. What information from these records could be used to identify hazards and
monitor risk control procedures? (4 marks)
Part C total: 10 marks

Part D – Incident Form Completion

It is 10 pm and one of the casual workers, Mark Waugh, is stocking shelves on the
6 to 12pm shift where you are the shift supervisor. Mark has been with the company
for over 12 months. Mark is carrying a box containing glass containers of jam, and
slips on a puddle next to the freezer section. The smashed glass containers he was
carrying cause a cut on one of his hands, and his wrist is badly swollen in an attempt
to break his fall. Steve (his brother) is a part time worker working the same shift and
saw the accident happen.
Complete the incident report form on the next page. (13 marks)

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Details of incident (eg to a worker or visitor) and treatment

Date of incident

Time of incident am pm

Nature of incident Near miss First aid Medical treatment/doctor

Name of injured person

Address

Occupation

Date of birth

Telephone

Employer

Activity in which the person

was engaged at the time of
injury
Exact site location where
injury occurred
Nature of injury – eg fracture,
burn, sprain, foreign body in
eye
Name of treating
Treatment given on site person
WorkCover medical Attach copies
Referral for further
certificate received?
treatment? Name of doctor or hospital
Yes No
Yes No

Name of return to work

Injury management Coordinator

required? Notify return to work coordinator

Yes No

Witness to incident (each witness may need to provide an account of what happened)

Witness name Witness contact

Witness name Witness contact

Details of incident (eg property, plant or environmental damage)

Date of incident Time of incident am pm

Location of incident

Details of damage to

Equipment or property
Name of person who Telephone

Received the report

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BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE and BSB41015 CERTIFICATE IV IN HUMAN RESOURCES | MANAGE WHS OPERATIONS_V8.2
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Description of incident

Immediate response actions (eg barricades, isolation of power) to stabilise the situation

Reported to

Reported to principal contractor? Provide details (when, reported to and reported by):

Yes No

Reported to authorities Provide details (when, reported to and reported by):

(WorkCover phone: 13 10 50)?

Yes No

Reported to principal contractor? Provide details (when, reported to and reported by):

Yes No

Reported to workers compensation Provide details (when, reported to and reported by):

insurer?

Yes No

Completed by

Name Position

Signature Date

Assessment 2 total: 77 marks

ADDENDUM | © 2019 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE

BSB41515 CERTIFICATE IV IN PROJECT MANAGEMENT PRACTICE and BSB41015 CERTIFICATE IV IN HUMAN RESOURCES | MANAGE WHS OPERATIONS_V8.2