Army Enlisted Aide Handbook: Guide For The General Officer, Their Spouse and Personal Staff
Army Enlisted Aide Handbook: Guide For The General Officer, Their Spouse and Personal Staff
Volume I:
Guide for the General Officer, their
Spouse and Personal Staff
30 OCTOBER 2019
TABLE OF CONTENTS
I. Introduction .................................................................................................. 1
Army Enlisted Aide Handbook Volume I for the General Officer, their
spouse, and the General Officer’s personal staff;
And, Army Enlisted Aide Handbook Volume II for the Enlisted Aide.
Handbook Volume II, oriented from the enlisted aide perspective, explains
the enlisted aide application and selection process, an explanation of the life
cycle management of Army enlisted aides, and the day-to-day enlisted aide
responsibilities and duties. This volume provides guidance in all aspects of
enlisted aide functions to include military customs and courtesies, household
management, physical security, entertaining, purchasing and accountability, and
care and maintenance of Army General Officer uniforms.
Taken together these Army Enlisted Aide Handbook volumes reinforce the
proper quality, effective management, and correct use of the enlisted aide. They
also promote the professionalism of the enlisted aide through proper training and
compliance with necessary Soldier skills.
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II. The Enlisted Aide Program Selection Process
The Army authorizes select general officer billets enlisted aides in order to
relieve them of those minor tasks and details which, if performed by the general
officers, would be at the expense of the general officer’s primary military and
other official duties and responsibilities. Enlisted aides are authorized only if the
official duties and responsibilities of the general officer position, including
representational duties, warrant enlisted aide support.
The Enlisted Aide Selection Panel select candidate biannual on the 15th
of April and October of each calendar year. The Selection Board will consist of
the Quartermaster CSM, Army Food Service SGM and QM Branch SGM HRC.
during the selection process the Sergeant Majors have the authority to review tier
II,(UNFAVORABLE INFORMATION OR OFFENSES THAT MAY BE WAIVED AFTER CONSIDERATION
BY A DEPARTMENT OF THE ARMY SUITABILITY BOARD.) If the tier II Soldier were selected
by the Enlisted Aide Selection Panel a Waiver will be sent to the Suitability Board
for their final review for approval.
Soldiers selected during the Enlisted Aide Selection Panel will be eligible
for nomination to enlisted aide positions for a period of three years from the date
of the last day of formal enlisted aide training, Upon completing a tour as an
enlisted aide, the DAS’ office places a Soldier in an inactive status HRC will
place inactive enlisted aide's on every major installation across the force which
the Soldier can be reactivated as needed to meet the needs of the Enlisted Aide
Program. After their three year tour, the Soldier can be re-certified by the
Enlisted Aide Advisor or DAS’s office for an additional one year, the DAS's may
extend additional time to meet requirements with commands that are longer
than four year or to meet manning requirements.
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during the interview will illustrate his or her potential ability to work closely with
you, your spouse, and your team. The following is a list of potential discussion
topics during the interview process (not all-inclusive):
1. Duty hours
2. Dietary restrictions or allergies
3. Amount of entertaining
4. Expectations of meal preparation (e.g., breakfast, lunch, dinner)
5. Assistance during official travel
6. Any other special requirements or requests (e.g. expectations at the
military housing or at the office)
7. Special functions
8. Household management duties and expectations
9. Mode of transportation when performing errands
10. Training opportunities
11. Compensation for non-official duties performed outside the normal duty
hours
12. Off-duty education
13. Enlisted aide’s family situation and understanding of job related
demands
14. When discussing the assignment, you should confirm an expected
reporting date that your staff will work through the Army personnel
system
All general officers have numerous official responsibilities; however, the volume
and nature of official responsibilities for some are greater due to their
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billets, thus they require greater flexibility in the use of their enlisted aide(s). The
general officer billets supported by enlisted aides are tiered to reflect these
differing levels of responsibilities and representational requirements:
A. Permissible Duties
In connection with military and official functions and duties, enlisted aides
may undertake duties similar to the following:
Your enlisted aide assists with the care, cleanliness, and order of your
uniforms, along with your personal military equipment. The enlisted aide will
possess a knowledge of general officer uniforms, regulations, policies and
procedures, as well as your personal preferences regarding wear of those
uniforms. The enlisted aide also exercises routine care, laundry, repair, and
uniform maintenance; and assists you in packing and unpacking uniforms and
official gear; and maintenance of your TA-50, side-arm, and other field gear.
Enlisted aides assist with the care, cleanliness, and order of those areas
of your assigned military housing used for qualifying representational events, to
include common areas that provide access to or are used in support of these
events. The enlisted aide assists with your household management to include:
cleaning of the military housing; providing care of furnishings and equipment;
requesting, receiving, and accountability of government and personally owned
equipment; coordinating, scheduling, and monitoring work orders; and
developing and maintaining your Military Housing Six Year Plan. For details
regarding this requirement, please see Army Regulation 420-1 (Army Facilities
Management). Further, the enlisted aide acts as the point of contact for your
military housing, receives and maintains records of telephone calls, makes
appointments as required, and receives guests and visitors.
3. Food Service.
4. Official Functions.
Military Housing. The enlisted aide serves as point of contact for your
military housing and military contracted housing to include serving as the
Military Housing Safety and Security Manager; and serves as the liaison
between the military housing, military contracted housing and your office staff,
Protocol Office, and Department of Public Works (DPW).
Travel. Enlisted aides are available to travel with you to support your
travel itineraries, subject to Secretary of the Army policies concerning travel and
Joint Travel Regulations.
6. Other Tasks.
Enlisted aides perform other tasks that assist you in accomplishing your
official responsibilities. Such tasks may consist of performing errands for you
that are official in nature, assisting with the physical security of your military
housing, and providing general administrative assistance. Any errand performed
must have a substantive connection with your official responsibilities.
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Consequently, errands performed at the expense of your enlisted aide are
reimbursable pursuant to DOD Financial Management Regulation 7000.14R,
Volume 10, Chapter 11. Physical security includes but is not limited to securing
your military housing and adhering to anti-terrorism and force protection
measures as the environment dictates.
B. Impermissible Duties
General officers may not use an enlisted aide for duties that do not have a
substantive connection with the officer’s military or other official duties and
responsibilities or that contribute solely to the personal benefit of individual
officers or their families. Paragraphs 1 through 8 below, although not exhaustive,
provide examples of unauthorized enlisted aide duties:
1. Any form of pet care, including grooming, feeding, exercising, feces
removal, and veterinary visits.
2. Any form of caregiving for family members or personal guests.
3. Operation, care, maintenance, licensing, inspection, or cleaning of any
privately owned vehicle.
4. Maintenance of privately owned recreational or sporting equipment,
except with the use of such equipment for official purposes.
5. Personal services performed solely for the benefit of family members or
unofficial guests, including driving, shopping, running private errands, or laundry
services.
6. Landscaping or grounds keeping (such as trimming trees and/or
bushes, laying mulch, and planting flowers) in areas not commonly used for
qualifying representational events.
7. Skilled trade services such as electrical, plumbing, personal computer,
or furnishing repairs, other than routine upkeep and maintenance.
8. Care or cleaning duties in military housing that contributes solely to the
personal benefit of the general officer and/or dependents; such as making beds,
cleaning private areas, or organizing personal effects. This includes care and
cleaning of any area after it has been used for a personal or unofficial event
and/or spaces used exclusively by dependents.
C. Special Situations
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If you fill a joint duty position, your assigned enlisted aide will comply with
Army guidance.1
1. Permissible Duties.
The second spare bedroom and bathroom in your on-post home is ordinarily
used for unofficial family guests, and therefore not maintained by the authorized
enlisted aide.
However, due to a military memorial service this weekend you decide the guest
room and bathroom will be used for an official visitor as the official guest room is
already occupied. The enlisted aide in this instance can treat the guest room and
bathroom as "official space" for the duration of the guest's official stay, and can
maintain the area for the duration of the official portion of the guest's stay.
Justification: The DODI allows for the enlisted aide to maintain the areas of the
government-owned military housing not occupied exclusively by dependents. In
this case, the second guest bathroom or room is being used in an official
capacity for the weekend, and may be maintained by the enlisted aide.
You desire to update your DA photo, having recently been given an official
award. Appointments at the DA photo office are by appointment-only. To make
an appointment one must access the DA photo office website and apply for a
date/time. You direct your enlisted aide to "buy my new ribbon" and "get my
uniform squared away and get me in for a photo appointment." You then hand
your enlisted aide a five-dollar bill. The aide accesses the DA photo website,
makes an appointment, then walks down the street to Clothing & Sales and buys
the ribbon and a new ribbon mount. When he returns he provides you with a
copy of the Clothing & Sales receipt and the correct change. He then adjusts the
general's uniform with the new ribbon added.
Justification: Assisting with the care and order of the general's military uniform is
permissible, to include updating the uniform, accounting for the purchase of the
ribbon, and making an official appointment on behalf of the general.
2. Impermissible Duties
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You have an official house guest attending a leader seminar on-post. On the day
of the seminar, the house guest's son, who is visiting just for the day, desires a
driving tour of the post and a ride to the PX. Stating, "I would ordinarily do this,
but I'm fully engaged in the seminar all day today," so you detail your enlisted
aide to conduct the tour and drop off the guest's son at the PX while the general
and the guest are at the seminar.
Within any command it is important that all members receive timely initial
counseling and regular performance counseling. Effective counseling, especially
in a sensitive position on your staff, helps to ensure that the staff members fully
understand their duties and your expectations.
For your enlisted aide, the uniqueness of their position can sometimes
inhibit professional growth because they are outside of the normal NCO support
channels. This makes performance and professional growth counseling vital so
that upon finishing their tour as an enlisted aide, they can integrate back into a
leadership role expected of an NCO in the operational force.
C. Self-Development
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norm for NCOs within their MOS career field. You should ensure that your
enlisted aide is proactive in keeping up with the most current policies, technical
knowledge, and primary MOS equipment.
1. Rating Scheme.
The enlisted aide's rating scheme is different from most Army NCO rating
chains. In most cases you are the rater, senior rater, and reviewer. In some
cases your executive officer or chief of staff are the rater with you being the
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Senior rater and reviewer. The key point is that you ensure that your enlisted
aide is informed and properly counseled in accordance with their rating scheme,
regardless of the makeup.
2. Initial Counseling.
a) Rating chain
b) A complete and accurate duty description
c) Meaning of the values and responsibilities evaluated on the Non-
Commissioned Evaluation Report (NCOER)
d) Standards for success for the enlisted aide
e) Areas that are unique to the specific assignment that may require
special attention
f) Organization’s mission
Once complete, record key points discussed during the initial counseling on DA
Form 2166-9-1A and have the rated NCO initial. Have the rater provide a copy of
his or her support form along with the senior rater’s support form to the rated
Soldier.
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The rater maintains the DA Form 2166-9-1A until the NCOER is submitted and approved by HQDA.
3. Follow up Counseling
V. Summary
The enlisted aide program is a voluntary, common sense, competitive
program selecting the most qualified and capable enlisted personnel. The Army
accomplishes this goal with a management design focusing on obtaining quality
accessions into the program, training those Soldiers to a high standard,
periodically evaluating the enlisted aide while performing his or her duties, and
then returning the enlisted aide to the operational force to continue their career
progression in their primary military occupational specialty (MOS). Former
successful enlisted aides are then available to rejoin the voluntary program for
subsequent tours, bringing the leadership, experience, and initiative learned in
the operational Army to this special duty.
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VI. Enclosures
(1) Director of the Army Staff (DAS). Responsible for oversight of the
Army Enlisted Aide Program across the force In this capacity, the DAS:
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b. Human Resources Command (HRC).
(a) Manages the Enlisted Aide Candidate Selection Panel and the
Enlisted Aide Nomination Panel.
(2) Senior Enlisted Aide Advisor (SEAA). The Senior Enlisted Aide
Advisor works directly for the DAS’ office with duty at QMS. Responsible for
oversight of the Army Enlisted Aide Program and directly responsible for
overall support and supervision of the National Capital Region (NCR), Enlisted
Aides and assists the QMG in Marketing, quality control of training Enlisted
Aide's and authoring the Enlisted Aide Handbook Volume II. The SEAA also
acts as the subject matter expert in enlisted aide matters for HR, QMG and
HQDA. This position:
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(a) Serves as the Army’s senior advisor to the Enlisted Aide
Program.
(d) Works directly for the DAS AXO and has operational control of
enlisted aide program.
(e) Identifies and tasks the enlisted aide assigned to the NCR to
assist the officer designated to oversee the Enlisted Aide Program.
Disseminates education and informational materials as required by HRC, U.S.
Army Training and Doctrine Command (TRADOC), and the DAS.
(f) When requested, briefs general officers and their spouses and
first time enlisted aides covering the Enlisted Aide Program (specifically all
regulations pertaining to proper use and ethics).
(g) Identifies and recruits candidates into the Enlisted Aide Program.
(h) Serves as the course director for the Enlisted Aide Training
Course. The SEAA is 2nd in command of the EA program; serves as the
assistant director or program Manager and SME.
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d. General Officers assigned Enlisted Aides.
(4) Ensures that any event for which enlisted aide support is to be
provided is a qualifying representational event or enlisted aide OJT
training event that has been approved by JAG.
Enclosure 2: Policy
Policy Overview
The Army authorizes select general officer billets enlisted aides in order to
relieve them of those minor tasks and details which, if performed by the general
officers, would be at the expense of the general officer’s primary military and
other official duties and responsibilities. Enlisted aides are authorized only if the
official duties and responsibilities of the general officer position, including
representational duties, warrant enlisted aide support.
Enlisted aides are authorized only if the official duties and responsibilities
of the general officer position, including representational duties warrant enlisted
aide support. General officers are not authorized enlisted aides based solely
upon their grade or title of the officer's position. Within the Army, the Vice Chief
of Staff (VCSA) in coordination with the Director of the Army Staff determines
which general officer billets are authorized an enlisted aide.
General officers may not use an enlisted aide for duties that do not have a
substantive connection to the general officer’s military or other official duties and
responsibilities. The general officer alone is responsible for determining whether
duties assigned to enlisted aides are substantively connected to the officer's
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military and official responsibilities. This responsibility may not be delegated.
The Director of the Army Staff executes oversight of the Enlisted Aide
Program on behalf of the Secretary of the Army. The primary action officer to
execute this responsibility is his assistant XO, who also manages the officer
“Black Book” program for HQDA. The Senior Enlisted Aide Advisor works directly
for the AXO and is the SME for the Enlisted Aide Program. The DAS
memorandum details roles and responsibilities pertaining to the Enlisted Aide
Program. In general, the Director of the Army Staff’s office (supported by the
GOMO) develops enlisted aide policy and provides oversight of the program;
HRC is the lead agency and primary point of contact for the Enlisted Aide
Program, and executes the manning function regarding the program; and
TRADOC trains enlisted aides and executes quality control of the program.
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Enclosure 3: Enlisted Aide Points of Contact
The below listed points of contact should be used for any questions the
general officer or their staff has regarding the Enlisted Aide Program to include
the hiring process and policies associated with the enlisted aide duties.
Executive Officer
General Officer Management Office
Office of the Vice Chief of Staff
Washington DC 20310
703-697-9464
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Enclosure 4: Enlisted Aide References
-DOD Instruction 1315.09, “Utilization of Enlisted Personnel on Personal Staffs of
General and Flag Officers,” 6 Mar 15
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Enclosure 5: DA Form 2166-9-1A, NCOER Support Form
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DA Form 2166-9-1A, NCOER Support Form
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