About the Cover

Nestlé Pakistan donated 4 million servings of fortified products to

meet the nutritional needs of both vulnerable communities and
frontline workers during the COVID-19 pandemic, from Quetta to
Gilgit, in close collaboration with Government and NGOs.
CONTENTS
02 CEO’S MESSAGE

04 CREATING SHARED VALUE

06 FOR INDIVIDUALS AND FAMILIES

12 FOR OUR COMMUNITIES

22 FOR THE PLANET

CEO’S MESSAGE

For Individuals
& Families
The year 2020 witnessed the COVID-19 At Nestlé, we constantly explore and push the boundaries of what
is possible with foods, beverages, and nutritional health solutions
pandemic which had a profound impact
to enhance quality of life and contribute to a healthier future.
across the globe as well as in Pakistan. It was We are committed to creating nutritional awareness among our
a year in which we had to adapt to a new way consumers. This year, to help reduce micronutrient deficiencies,
of working and living by showing outstanding approximately 3 billion fortified servings were served across the
country.
resilience. We believe that we will be
successful in the long term by creating value
for both our shareholders and for society. To date, our global initiative, Nestlé for Healthier Kids, has raised
This approach, called Creating Shared Value nutritional awareness among more than 250,000 children and has
trained over 1,300 teachers in 310 schools across Pakistan, to
(CSV), remains the fundamental guiding achieve our commitment to UN SDG 3 (Good Health & Well Being).
principle for how we do business.
Our global focus areas are firmly embedded in our purpose.
Individuals and families, our communities and the planet
For Our
are interconnected, and our efforts in each of these areas
are supported through our 42 public commitments. These
Communities
commitments will, in turn, enable us to meet our global ambitions As these challenging times adversely impacted the livelihood of
for 2030 in line with the timescale of the Sustainable Development millions, Nestlé Pakistan stepped up its commitment to vulnerable
Goals (SDGs) through key partnerships and initiatives. communities by donating 4 million servings of fortified products to
meet the nutritional needs of both affectees and frontline workers
from Quetta to Gilgit in close collaboration with Government and
both local and internal Government and NGOs.

02
We believe in improving livelihoods and develop thriving Responsible Tourism. The initiative includes awareness campaigns
communities. Nestlé Pakistan has been playing a pivotal role for tourists, and training of local communities and businesses on
in contributing to the agricultural economy through dairy waste minimization, collection and recycling.
development and agriculture services. To enhance farms’
productivity linked with quality of fresh milk, fruits and cereals, We have initiated the roll out of paper straws for our Ready-To-
we started various initiatives, including facilitating import of highly Drink portfolio, which will avoid 400 million plastic straws in 2021
efficient cows and introduction of high-density fruit orchards. in Pakistan alone. With the launch of this new packaging, Nestlé
Pakistan is the first food and beverage company in Pakistan to
Nestlé BISP Rural Women Sales Program, as part of the Ehsaas introduce paper straws for packaged drinks. Our vision is that none
Program, is providing livelihood opportunities to beneficiaries of of our packaging ends up in landfills nor in oceans, lakes and rivers.
the Benazir Income Support Program (BISP). To date, more than
1,500 BISP beneficiaries have become Rural Sales Agents. We As part of our plans to reduce greenhouse gas emissions, we
also provided a grant to Akhuwat, the world’s largest interest free accelerated the adoption of renewable energy and promoted our
microfinance organization, to help BISP beneficiaries expand their approach within our farmers’ network. We planted 50,000 trees in
business through microloans. Approximately 147 women have partnership with the Clean Green Pakistan movement during the
benefitted from this grant by scaling up and setting up their own Nestlé Cares Tree plantation campaign in 2020.
microenterprises as a result of this intervention. This is in line with
our commitment to achieve UN SDG 5 (Gender Equality) and UN In the past year, we have made immense progress on our Caring
SDG 8 (Decent Work and Economic Growth). For Water initiative. With the certification of all our four sites, we are
officially the first company in Pakistan to have all its manufacturing
sites certified by the Alliance for Water Stewardship (AWS). As
part of this journey to steward this precious resource, collectively

For the with our partners, we have installed drip irrigation systems on 152
acres with an annual estimated water saving of 428 million liters.

Planet Alongside these activities, we continue to provide clean drinking

water to 60,000 of our community members daily at six clean
drinking water facilities in our operational areas.
Nestlé Pakistan is in line with our Global Sustainability Roadmap
which includes: 5 major themes: building resilience; improving We are proud to be one of the founding members of the Collect
livelihoods; reducing waste; building trust; and creating impact, and Recycle (CoRe) Alliance. It is the first ever packaging alliance in
and it focuses on 4 pillars: Climate Change; Sustainable Packaging; Pakistan formed with the mission to eliminate packaging waste by
Caring for Water; and Responsible Sourcing. We are working enabling formal collection and recycling. CoRe is an alliance joined
hard to achieve a waste-free future by ensuring that 100% of by the country’s leading industry players, recyclers and NGOs.
our packaging is recyclable or reusable by 2025. We remain
committed to tackling climate change by reducing our greenhouse As we enter 2021, we continue to strive for zero environmental
gas emissions by 2030 (by half) and achieving net zero by 2050. impact in our global operations by 2030, thus helping not only the
company to prosper, but the society at large. This approach will
Nestlé Pakistan initiated the “Clean Hunza Project” in partnership help us continue to drive our behaviors, policies and actions in the
with Gilgit-Baltistan Waste Management Company (GBWMC) way we do business with the aim of becoming more sustainable
and Karakoram Area Development Organization (KADO). Clean in everything we do, and to ensure we always remain a force for
Hunza Project focuses on waste segregation and recycling system good.
for Hunza by encouraging waste management of 200,000 kgs of
plastics in 2021, eventually leading up to 1,000 tons by 2025 to
make Hunza waste-free and promote sustainable tourism in the
region.

To help realize our vision for a waste-free future, we are

accelerating our actions to tackle packaging waste. We have
partnered with the World Bank Group and Khyber Pakhtunkhwa
Government to launch “Travel Responsibly for Experiencing Samer Chedid
Ecotourism in Khyber Pakhtunkhwa (TREK)” for promotion of Chief Executive Officer

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 03
CREATING SHARED VALUE
The health of our Company is intrinsically linked to the health and resilience of the
society we operate in; this is why Nestlé’s purpose is to unlock the power of food to
enhance quality of life for everyone, today and for generations to come.

At Nestlé, we believe in the philosophy of Creating Shared

Value (CSV). It is our belief that for a Company to be able to
create value for its shareholders, it must also create value
for society. Nestlé Pakistan, as part of its global and local
obligations, believes in Creating Shared Value (CSV) for the INDIVIDUALS & FAMILIES
communities in which it works and operates.

CSV is embedded in our business model, where direct

engagement and support to communities is extended
across the value chain. This adds value to the business and FOR OUR COMMUNITIES
supports socioeconomic development for the communities.
Our inspiration is governed by the Nestlé Corporate
Business Principles. A signatory to the UN Global Compact
for Ethical Business, we are committed to the stakeholders
and the communities for mutual growth and sustainability.
We at Nestlé touch billions of lives worldwide, from offering
FOR THE PLANET
quality products to consumers and providing a fair and
diverse work environment for our employees; from our
partners and raw material providers to implementing
responsible sourcing models into our relationships; from Our goal is to provide products that
supporting underprivileged communities to working with are not only tastier and healthier, but
farmers; from enhancing sustainability and environmental also better for the environment. This
friendliness of our operations to embedding ethical and gives our consumers yet another
transparent business practices, CSV is entrenched in the
reason to trust Nestlé.
entire value chain of Nestlé.

Our global focus areas are firmly embedded in our purpose. We are taking steps and introducing various initiatives in
Individuals and families, our communities and the planet our manufacturing units and beyond, to exhibit this Respect
are interconnected, and our efforts in each of these areas for the Future. Nestlé Pakistan is striving towards zero
are supported through our 42 specific commitments. environmental impact of our operations, locally and globally.
These commitments will in turn enable, us to meet
our ambitions for 2030 in line with the timescale of the
Sustainable Development Goals (SDGs).

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 INDIVIDUALS AND FAMILIES
Enabling healthier and happier lives
2030 Global Ambition: Help 50 million children lead healthier lives
Food is not just a source of nutrition, it also brings us together as families or friends. The United Nations
believes the food industry has a vital role to play in helping enable healthier lives. At Nestlé, we believe this
with the aim to help shape a better and healthier world. This was how we started more than 150 years ago
when our founder Henri Nestlé created an infant cereal that saved the life of a child.

Nestlé is building, sharing and applying its nutritional knowledge, and contributing to a healthier future.
We firmly believe that nutrition and hydration has a role to play in helping manage and treat diseases and
we have teams of researchers focused on how to achieve this.

Nestlé prides itself on being the leading Nutrition, Health and Wellness (NHW) Company; we are
committed to creating nutritional awareness among our consumers. Our products and brands are the flag
bearers of NHW and we build our nutrition credentials with continuous research and development.
Nestlé for Healthier Kids
Pakistan has been reported to have one of the highest
levels of prevalence of child malnutrition compared to
other developing countries. A focus on the quality of diet
and nutrition awareness is extremely essential to prevent
stunting, wasting and other forms of malnutrition.

This was the impetus behind the launch of Nestlé for Testimonials
Healthier Kids (N4HK) program in Pakistan in 2010. Nestlé
for Healthier Kids is a global initiative which empowers “Well-nourished children are much more equipped to grow
parents, caregivers and educators to foster healthier eating, and learn, act at like productive members of the society!
drinking and lifestyle habits among school-age children. Poor nutrition impacts health, education and wellbeing
The program equips children with nutrition education to through generations. The teacher trainings and lessons
enable them to make better nutrition decisions from an delivered to children during the program are beyond the
early age to promote a healthier future. limits of the classroom as they also influence peers and
families and contribute to building a better and healthier
The Program supports public health objectives and works society. The program makes a significant contribution in
to improve knowledge about nutrition and promote healthy shaping healthy habits of growing generation.”
lifestyles among children in primary schools through Ms. Fauzia Nazir
healthy eating, encouraging physical activity and other key Principal, Punjab Workers Welfare Board Higher Secondary Girls School, Multan

health measures such as hygiene and hydration. To date,

the program has educated more than 250,000 children “Balanced nutrition is a critical aspect of a healthy lifestyle,
in rural, sub-urban and urban areas, and has trained over so it’s important to encourage children from an early age to
1,300 teachers on nutrition in 310 schools. eat a nutritious and balanced diet as it will help them grow
and develop optimally and make healthier choices as they
N4HK is making a collective effort with its partners to help become adults. It’s important to educate children about
address and overcome the nutrition challenge to give the importance of healthy habits and active lifestyle and raise
children a happier and healthier future. The program has awareness of those who are around children.”
partnerships nationwide and covers schools across Punjab, Ms. Shereen Fiza
Islamabad Capital Territory, Sindh, Khyber Pakhtunkhwa Public Health, Nutrition and Wellness Trainer

and aspires to reach more areas. The program works

in collaboration with 10 educational partners from the “The worksheets on nutrition awareness and the essay
development, private and public sector, including Care contest campaign were both engaging and impactful
Foundation, Punjab Workers Welfare Board, Trust For educational activities which inspired students to understand
Education & Development Of Deserving Students (TEDDS), and educate themselves on the pertinent issues. The
Zindagi Trust and The Federal Directorate of Education essay contest nurtured a healthy competition amongst
to name a few. N4HK is a curriculum-based program, the children and during this entire activity they understood
comprising of a book designed by Oxford University Press the importance of good nutrition and how it contributes
(in both English and Urdu), which provides the basic towards a healthier immune system by fortifying ones’
knowledge on nutrition and encourage physical activity and protection against any virus.”
the intake of a balanced diet. Ms. Uzma Adnan
Headmistress, Senior Girls Campus ATH, The Trust School

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 09
Nutrition Support Program
Under the Nutrition Support Program, Nestlé Pakistan
regularly provides milk to approximately 20,000 children
and underprivileged people who suffer from key
micronutrient deficiencies in urban, semi-urban and rural
areas. The initiative is geared to support school going
children whose parents are unable to provide them with
a serving of milk to fulfill their nutritional needs. These
schools are selected after giving due consideration of the
profile to ensure that the benefits of this program reach
those who need it most, the outreach capacity of the
company and availability of resources. The program also
supports organizations working with destitute women as
well as social welfare organizations for sports, culture and
differently abled children.

Fortified Products
Nestlé is committed to playing its role in helping to reduce
micronutrient deficiencies globally, by fortifying products
with essential micronutrients that combat the impact
of such deficiencies on Pakistan’s population. In 2020,
approximately 3 billion fortified servings were served across
the country.

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 OUR COMMUNITIES
Helping develop thriving, resilient communities
2030 Global Ambition: Help to improve 30 million livelihoods in communities
directly connected to our business activities.
Nestlé began as a family business in a small town over 150 years ago. This local approach still informs
everything we do. We are part of the local communities where our factories and offices are based. But
being part of a community brings responsibility too. It means respecting the rights of those who work for
us and with us wherever we operate.

We believe in improving livelihoods and develop thriving communities. We do that by supporting women
and girls to be economically and socially active, so they can be successful and independent. So we work
particularly in rural areas, to support farmers and their families. We provide training for farmers, both men
and women to help them build a brighter future.
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Nestlé BISP Rural Women Sales
Program: Empowering the rural
women of Pakistan
Nestlé Pakistan in partnership with Benazir Income Support This program has shown that economic uplift may lead to
Program (BISP), as part of the Ehsaas Program, launched wider social empowerment. Traditionally, women of rural
the Nestlé BISP Rural Women Sales Program in 2017 Pakistan have been unable to participate in any structured
to provide livelihood opportunities to BISP beneficiaries. economic activity. This intervention has helped these
Launched in 2008, BISP is Pakistan’s Unconditional Cash women get into the business of retail hence paving the
Transfer Program which provides a quarterly stipend of way for economic empowerment. Furthermore, this project
approximately PKR 6000 to its beneficiaries. is allowing for greater “financial inclusion”, by improving
financial access for these “poorest of the poor” women. We
The main premise of Nestlé BISP Rural Women Sales are also empowering these women by improving nutrition
Program was to work for the upliftment of the rural women knowledge and practices through Nestlé Pakistan’s Healthy
of Pakistan and put them on the path to prosperity. There is Women Program targeting rural women. By successfully
no ‘magic bullet’ to women empowerment and central to running nutrition seminars for these beneficiaries, the
this tenet, is the acknowledgment that long-term prosperity program has successfully taught these women the basics
is only possible when women are provided a level playing of nutrition in an easy-to-understand manner. With the help
field to achieve their potential. To date, this program has of visual aids, Nestlé Healthy Women Program has reached
enrolled over 1500 BISP beneficiaries as Sales Agents. out to more than 1700 BISP beneficiaries during these
Nestlé Pakistan has also partnered with Akhuwat Pakistan nutrition sessions.
(the largest interest-free microfinance program) whereby,
improving access to finance, micro-loans worth PKR 2
million have been disbursed to these women.

Launched in 23 Over 1500 BISP Total Sales Micro Loans of Average earning of
districts of Pakistan beneficiaries (to-date): average each Sales Agent
enrolled as Sales PKR 97 Mio PKR 10,000 – as part of this
Agents 20,000 program is PKR
disbursed 5,000 – 10,000
each month

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 15
Chaunsa Project
Pakistan accounts for 4% of the world’s mango production, and
the fruit is the second most cultivated in the country, making
it an important contributor to the country’s revenues. Most
mango orchards are owned by small growers who lack adequate
knowledge and facilities to use modern techniques for cutting, Juices constitute one of the growth areas of our company, and
pruning, sanitation, insecticides and fertilizer application and intervention within its highest volume variant allows for Creating
management practices. Shared Value. NESTLÉ FRUITA VITALS is the flagship brand
within the Nestlé beverages range, made from the highest quality
Nestlé Chaunsa Project, in partnership with Mango Research fruits sourced from around the world. We use the best variant
Institute (MRI), aims to improve the livelihood of farmers within of Chaunsa mango pulp as raw material for our premium quality
the Chaunsa Mango sector by strategic CSV intervention through Nestlé Chaunsa juices. As a pilot project, we procured a limited
implementation and replication of best farm practices. quantity of Chaunsa Mangoes in 2018, and increased the volume
in 2019 and 2020, from our project farms thus making these
Chaunsa Project is a sincere venture where we are training and farmers a part of our Value Chain. The success of our Chaunsa
building the capacity of Chaunsa mango farmers, with the support Project is a source of encouragement for many other farmers to
of our partners. Small mango farmers are equipped with the skills become a part of the program.
required so they can take advantage of new opportunities in the
mango farming sector, including canning and pulping. These best Together with Mango Research Institute, Nestlé Pakistan has also
farm practices can help increase the yield and improve the quality established a demonstration plot of high density and ultra high-
of Chaunsa mangoes. density Mango orchard in Multan. The orchard is equipped with a
drip irrigation system which helps in water saving and reducing the
The ultimate objective of the Chaunsa Project is to make these use of fertilizer to make it environment friendly and economically
mango growers an integral part of Nestlé’s value chain. The results sustainable. Mango Research Institute has also developed a tunnel
of our endeavors have been quite fruitful, as the partner farms have for raising Mango saplings which will help researchers develop
shown considerable improvement both in quality and quantity new plantlets for Mango growers at subsidized rates. The initiative
of Chaunsa Mangoes due to the implementation of best farm will help in capacity building of Mango growers for a sustainable
practices. mango farming business.

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Agriculture Services
Agriculture Services is one of the integral pillars of Nestlé Pakistan Nestlé together with its partners has developed a low-cost soil
which is contributing towards improvement in socio-economic moisture sensor which helps the farmers to decide when to irrigate
conditions and livelihood of the farmers. Nestlé provides innovative their crops. Our initial field studies have shown considerable water
solutions on dairy and agriculture to farmers through its trained saving in irrigation with yield improvement and now in a phase to
team of professionals, specialized in agriculture and dairy farming. scale up this initiative.

As part of Nestlé’s continuous effort to enhance farms profitability We are proud to support our farmers with uninterrupted milk
and quality of raw milk, fruits and cereals, Nestlé Agriculture collection operation during these challenging times. Our staff,
Services has come out with various initiatives in 2020. It includes suppliers and milk tanker drivers’ safety was ensured by taking
continuation of assistance by providing technical guidance in dairy all precautionary measures during milk sourcing activities. Social
farm mechanization and plantation of high-density fruit orchards. distancing, provision of masks and hand washing were ensured
These high-density orchards significantly improved fruit yield while at each workstation on field. We also continued all types of
reducing the cost of production. technical assistance required to farmers during these tough times.
By accepting new ways of working, we continued our training
With a drive to transform traditional dairy farmers into programs for the farmer and staff through online training courses.
professionals, Nestlé has developed a comprehensive dairy
farming extension program to implement advanced farming Knowing the contribution of rural women in the well-being of the
practices at suppliers’ dairy farms. Nestlé Pakistan conducted “on family and communities, Nestlé Pakistan has been extending
farm” and virtual trainings by local experts as well as international support to women associated with the rural dairy sector in Pakistan
trainers. Induction of new farms and upgradation of existing including access to financial resources, knowledge and training.
farms continued as a result of technical assistance from Nestlé Nestlé Pakistan is committed to social and economic equity
Agriculture Services team. for the dairy farming community, with a focus on empowering
women in rural areas as we believe in diversity in our business and
Nestlé Pakistan has been playing a pivotal role in contributing throughout our supply chain.
to agricultural economy through dairy development. Taking the
same ambition to the next level, Nestlé Pakistan is contributing Farmers and partners who are striving to promote dairy and
to agriculture economy by developing dairy and agriculture input agriculture farming at a professional level would help us to supply
suppliers. These suppliers are linked with farmers to fulfill their high quality products to our valued consumers. Nestlé Pakistan
farming needs. is committed to continuing its efforts to uplift rural economy with
higher productivity and better income of local farmers.

In Commitment with

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 17
Community Engagement Program
Nestlé Pakistan believes in maintaining a close relationship with the communities it works and lives with. As a part of our
Community Engagement Program and to have a better understanding of the challenges faced by the communities living
around our factories, we arrange meetings with key community elders and representatives on a regular basis. The initiative
thus offers opportunities for the communities to contribute to and influence outcomes which directly affect their lives. Some
of the key projects carried out under the Community Engagement Program include:

Providing Safe & Clean Refurbishment and Vocational Training Support for Public
Drinking Water to more Construction of Schools Centre for Women Sector Projects
than 60,000 people daily

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18
Drivers Safety Training Program
The lack of proper knowledge and the absence of safe
driving practices and procedures are among the major
causes of accidents on highways. Nestlé Pakistan in
collaboration with the National Highways and Motorway
Police (NH&MP) established the first drivers’ training Apart from the professional and economic impact, the
institute near Sheikhupura with the objective of ensuring program has also created a positive social impact not only
the safety and well-being of the communities it operates on the drivers themselves, but also on their families and the
in. The Nestlé-NH&MP Drivers Training Institute is a fully communities that they live in. We have also expanded the
equipped facility that has been providing training under existing initiatives in Karachi with NH&MP’s collaboration
the supervision of experts, not just to the drivers of Nestlé with the development of another Drivers Training Facility
Pakistan and NH&MP, but is also catering for the drivers’ which is catering to the training needs of drivers in the
training needs of other public and corporate organizations South.
of the country. The entire facility features a driving safety
training track, two blocks comprising classrooms and also
a high-tech driving simulator. To date, the Drivers Safety
Program has trained more than 28,400 drivers including
28,400 Drivers including over
over 6,500 drivers from Nestlé and its service providers. 6,500 Drivers of Nestlé and its service
providers

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 19
 Nestlé Pakistan stepped up its commitment to
vulnerable communities by donating

4 million
servings of fortified products to meet the nutritional
needs of both affectees and frontline workers
from Quetta to Gilgit, in close collaboration with
Government and NGOs.

Humanitarian Assistance
At Nestlé, we care deeply for people and for the communities in which we operate, and we
believe we have an essential role to play during these challenging times.

Nestlé Pakistan extended support to Pakistan Red Crescent Society (PRCS) for promoting well-being for all age groups during
the pandemic particularly, amongst the vulnerable communities in Balochistan and Khyber Pakhtunkhwa (KP). This support
helped PRCS to encourage hand-washing practices along with improving access and utilization of essential and quality
hygiene aids to vulnerable communities.

Nestlé Pakistan also partnered with National and Provincial Disaster Management Authorities and leading non-governmental
organizations Akhuwat Foundation, Saylani Welfare International Trust, Shahid Afridi Foundation, Salman Sufi Foundation,
RIZQ etc. to support them in their relief activities.

Over 4 million servings of fortified Products

Employee donation
contribution
(1:1 matching by Nestlé)

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 Product support to Government authorities and NGOs

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 21
 FOR THE PLANET
Stewarding resources for the future generations
2030 Global Ambition: Striving for zero environmental impact in our operations
The UN estimates that by 2050, the world’s population will grow to almost 9 billion people. In the next 15 years, almost half of
the world’s population will be living in areas that are running out of water. An estimated 60 percent more food will be needed
to feed the world, and growing that food will put more stress on already fragile water supplies. Water, and the lack of it, is the
biggest challenge the world faces going forward.

The UN believes that one of the keys to adapting to climate change is better water management. We believe this too!
Businesses have a huge role to play in reducing water use. As the world’s largest food and beverages company, all areas of our
business use water. Farmers need it to grow the crops that we use to make the foods we produce. We also use water in our
factories. Here we can take the lead by reducing our water use every year, and finding new ways of reusing it to ensure nothing
is wasted by us or those we work with. We must do all we can to protect this precious resource.

Promoting good water management means working with all parts of the communities around our factories and in our supply
chain to help people understand how to take care of the water that is available. We are at the forefront of water stewardship,
working with many stakeholders on sustainable water management of river basins around our operations worldwide.

If we are to continue to grow sustainably, we must ensure we use the planet’s resources wisely. We are working towards the
day when, through efficiencies and new technologies, we can reduce our environmental impact to zero.
SUSTAINABILITY
Nestlé Pakistan aims to be resilient and to thrive, as that is how we grow. We do not see sustainability as a set of actions or
tasks to be done, but rather as an approach we take to running our business that strengthens it. We unlock the power of
food to enhance quality of life for everyone, today and for generations to come which is why we are working to accelerate
the sustainability agenda.

Our overall sustainability strategy includes 5 major themes: building resilience; improving livelihoods; reducing waste;
building trust; and creating impact, and it focuses on 4 pillars:

Climate Sustainable Caring for Responsible

Change Packaging Water Sourcing

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 Accelerating adoption of renewable
energy
Use of renewable energy sources, for example, solar significant reduction of fuel and electricity cost at my
energy and biogas, in dairy farming, can rationally farm and I recommend other dairy farmers to switch
and economically be cost-effective and provide over to renewable energy sources to increase their
pragmatic steps toward reducing greenhouse gas profitability”. Nestlé is accelerating actions to tackle
(GHG) emissions and achieving several Sustainable climate change and commits to zero net emissions
Development Goals. It not only reduces the production by 2050. Hence, we are planning to scale up these
cost of the dairy farm but also improves livelihood of initiatives in the coming years to absorb more carbon.
communities in the country.
Tree Plantation
Nestlé Agriculture Services encourages and motivates
In partnership with “Clean Green Pakistan” initiative,
dairy farmers for the use of renewable energy
Nestlé Pakistan has planted more than 50,000 trees
sources. Several solar and biogas units have been
during the Nestlé Cares Tree plantation campaign in
installed at various dairy farms with our guidance.
2020.
Khurshid Khan, one of the farmers, who installed both
units of renewable energy, comments, “There is a

In Commitment with

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SOCIETY NESTLÉ IN SOCIETY REPORT 2020 25
Clean Hunza Project
One of the five districts in Gilgit-Baltistan, Hunza is located management of around 200,000 kgs of plastic and paper
on Karakoram Highway at an altitude of 2500 meters packaging waste in 2021, eventually leading up to 1000
with a population of more than 52,000 people. In recent tons by 2025 to make the region waste-free and promote
years, it has become a popular attraction for local and sustainable tourism in the region.
foreign tourists with almost 1.2 million tourists visiting the
region in 2018. This influx of tourists has created income We are donating 10,000 reusable bags to the District
generation for the local community but on the other hand, Council Hunza for further distribution among the
has become a reason for increasing plastic waste in the communities during 2021. KADO will extend support
district. Presently, the waste segregation and management for awareness initiatives for communities and different
system in the area is managed by Gilgit-Baltistan Waste stakeholders in the area. The project, which is first of its
Management Company (GBWMC) and District Council kind at such a high-altitude residential location, will make
Hunza. An estimate indicates that more than 200,000 a positive environmental impact at both local and national
kgs of plastic and paper packaging waste are collected level.
on a yearly basis, which increases in the tourist season.
Among other factors of increase, tourists also bring a lot of We are accelerating our actions to reduce the
packaged goods and eventually leave this waste in Hunza environmental impact of various kinds of packaging waste.
after consumption. Our vision is that none of our packaging, including plastics,
ends up in landfill nor in oceans, lakes and rivers.
In line with its global vision for a waste free future, Nestlé
Pakistan has partnered with District Council Hunza, Gilgit Tackling packaging waste requires a collective approach
Baltistan Waste Management Company (GBWMC) and and we are committed to finding improved solutions
Karakoram Area Development Organization (KADO) to to reduce, reuse and recycle. To achieve this, we have
launch the “Clean Hunza Project”. The initiative is being set ourselves the commitment of ensuring 100% of our
supported by our leading brands; NESTLÉ FRUITA VITALS packaging is reusable or recyclable by 2025 and this
and NESTLÉ PURE LIFE. initiative is a step in that direction.

Clean Hunza Project focuses on waste segregation This project marks Nestlé Pakistan’s efforts to reduce the
and recycling system for Hunza by encouraging waste environmental impact of packaging waste by improving its
management and recycling.

Donate 10,000 Collect1000 Make 100% of our

reuseable bags tons of packaging waste packaging recyclable and
for recycling by 2025 reusable by 2025

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 Khyber Pakhtunkhwa Government, World
Bank Group and Nestlé Pakistan join hands
for responsible tourism in the province

In December 2020, Prime Minister Imran Khan unveiled The partners will work together for the protection of
the logo of ‘Travel Responsibly for Experiencing Ecotourism ecosystem through solid waste management and plastics
in Khyber Pakhtunkhwa’ (TREK) – a collaboration between recycling at tourism sites across Khyber Pakhtunkhwa.
Khyber Pakhtunkhwa Government, World Bank Group TREK activities include awareness campaigns for tourists,
(WBG) and Nestlé Pakistan at a ceremony held in the and training of local communities and businesses on waste
capital. minimization and collection.

TREK is an initiative under the Khyber Pakhtunkhwa The partnership will assist the role of tourism in job creation
Integrated Tourism Development (KITE) project being and Khyber Pakhtunkhwa’s efforts for facilitating tourists by
implemented in partnership with the World Bank Group. improving accessibility through roads, rescue services and
KP Tourism Department. Its activities emphasize heritage planning of tourism zones.
preservation, tourism infrastructure development
and destination management while adhering to the As part of Nestlé’s vision for a waste-free future, our
fundamentals of responsible tourism. partnership with WBG & KP Government is a step in
that direction. Nestlé will be driving new behavior and
understanding through community engagement, cleanup
Prime Minister Imran Khan said, “I would like to give activities, trainings and connecting waste recycling
heartfelt congratulations to, Mehmood Khan, Chief companies with the local administration.
Minister Khyber Pakhtunkhwa for his partnership with
World Bank and Nestlé Pakistan for a project that I
believe was necessary for a really long time.”

Environment Waste Collection Promoting

Preservation & Management Sustainable
Tourism

In Commitment with

#ResponsibleTourism

28
Recyclable Packaging
We are eliminating unnecessary packaging and phasing out
materials that are not recyclable or are hard to recycle. We
are investing more in the development of mono-material
packaging, as well as alternative materials and new refill/
reuse systems.

Paper Straws
We are introducing paper straws across our entire ready-
to-drink product range. This makes Nestlé Pakistan the
first food and beverage company in Pakistan to do so.
The initiative will eliminate over 400 million plastic straws
in 2021 alone, marking a breakthrough in our sustainable
packaging transformation journey. This is in line with the
company’s global pledge to make its packaging 100%
recyclable or reusable by 2025.

Plastic Pallets Project

We are working on an initiative where plastic waste from
our site in Sheikhupura is being recycled and turned
into plastic pallets. As a first step, the waste is sorted
and segregated at the Factory. It is then passed onto
the recycler, who sorts and washes it. The waste is then
turned into plastic pallets and sent back to our facility.
Approximately 12,500 recycled pallets have been inducted
in 2020.

In Commitment with

Giving Back to
SOCIETY NESTLÉ IN SOCIETY REPORT 2020 29
Collect and Recycle Alliance
Nestlé Pakistan has played a leading role in establishing an Alliance called Collect and Recycle, or “CoRe”. It is the first ever
packaging alliance in Pakistan formed with the mission to eliminate packaging waste by enabling formal collection and
recycling. Joined by the country’s leading industry players, packaging companies, retailers, NGOs and think tanks, CoRe
Alliance envisions to work towards a circular economy by reducing packaging footprint through sustainable and innovative
practices. It aims to achieve its mission through improving post-consumer usage of packaging waste, creating mass level
awareness in this regard and engaging with policymakers and civil society to advocate policies that support a waste free
future.

In Commitment with

30
 minimum use of water. It has the potential to help save
about 20 million liters of water annually.

So far, collectively with our partners, we have installed

drip system on 152 acres with an annual estimated
water saving of 428 million liters.

3. Water Sense Project

Our team has developed low cost smart soil moisture
sensors in partnership with Center for Water
1. Alliance for Water Stewardship Informatics and Technology (WIT), LUMS and Waziup
The Alliance for Water Stewardship (AWS) Standard is (an organization based in Italy). These sensors read the
an international standard for freshwater resources that moisture level of the soil and send regular data updates
guides organizations to manage water by taking site to a cloud from where the farmer receives information
and catchment initiatives through stakeholder inclusive about which areas they should irrigate and how much.
processes. Nestlé Pakistan’s Sheikhupura Factory Moreover, a software has been developed that enables
became the first site in Pakistan with the partnership of the farmers and researchers to see the soil moisture
WWF Pakistan and the first Nestlé site worldwide to be level remotely on their computer screens.
awarded the AWS Certification in 2017. Following suit,
our factories in Islamabad, Kabirwala and Karachi were 4. Water Education
certified in 2018, 2019 and 2020 respectively. Through our Water Education Program, we have
reached out to 30,000 children and 200 teachers in
2. Drip Irrigation Project 30 schools in 2020.
Nestlé Pakistan has worked with the Agriculture
Department, Government of Punjab to encourage 5. Safe & Clean Drinking Water Facilities
local farmers to take up drip irrigation. We cover 40% We have established 6 Clean and Safe Drinking Water
of the farmer’s cost of putting up the equipment Facilities providing access to clean and safe water to
for drip irrigation while the Punjab government more than 60,000 people every day. Nestlé has also
covers the remaining 60% of the expense through taken the responsibility of maintaining these plants
a World Bank program. We are also working with with strict quality controls and checks and balances in
Pakistan Agriculture and Research Council (PARC) by place.
showcasing High Efficiency Irrigation System (HEIS)
on a 6-acre crop site. This site showcases the best
In Commitment with
farm practices. In a similar partnership with University
of Veterinary and Animal Sciences, Lahore, Nestlé
Pakistan has established a site that demonstrates
best practices which enhances crop production with

Giving Back to
SOCIETY NESTLÉ IN SOCIETY REPORT 2020 31
 50,000
“Nestlé Cares” is our Global Employee Volunteer Program
that provides employees the opportunity to engage and
assist underprivileged communities through their direct and
indirect participation. The activities primarily support and Trees planted in 2020
address the needs of local communities based on Nestlé
Creating Shared Value pillars. Employee participation,
while encouraged, is voluntary and remains an employee’s
In Commitment with
decision. Each volunteer can spend one working day
annually on volunteer activities. In partnership with “Clean
Green Pakistan” initiative, we planted more than 50,000
trees during the Nestlé Cares Tree plantation campaign
during 2020 amid controlled and limited participation.

32
ENVIRONMENT
SUSTAINABILITY
IN 2020
Energy GHG Water
Consumption Emissions Consumption

Reduction from 2010 17.3% 14.9% 22.51%

Positive Impact

We believe Nestlé is well placed to help Energy Conserving Proficiency

address the climate change challenge. Our
Energy optimization across operations resulted in reduction
aim is to ensure the continuity of our own
of 17.3% GJ per ton from 2010 by optimizing the usage of
business and those in our supply chain while energy across our sites.
protecting the wider environment.

Nestlé Pakistan is taking steps and Greenhouse Gas Emissions

introducing various initiatives in its (GHG)
manufacturing units and beyond, to
In 2020, we have invested our time and efforts in identifying
exhibit this Respect for Future. opportunities for greenhouse gases optimized usage
across the organization. We have successfully executed the
Energy, Water Savings and most impactful projects and reduced 14.9 % greenhouse
gas emissions from 2010 despite different challenges like
Reduction in Greenhouse Gas production volumes and product mix ratio.
Emission Across Our Factory
Operations Water Operational Efficiency
Water withdrawal per ton of product is reduced by 22.51%
Energy, water and Greenhouse Gas emissions are the major
as compared to 2010 across our manufacturing units. This
environmental indicators for any manufacturing facility.
water saving is based on the initiatives are taken under
Nestlé takes care of these indicators in its operations and
the governance of Alliance for Water Stewardship and
keeps on improving its performance on yearly basis.
optimized usage of water.

Giving Back to
SOCIETY NESTLÉ IN SOCIETY REPORT 2020 33
Environmental Initiatives in researchers to see the soil moisture level remotely on their
computer screens. The smart sensors can help farmers to
Agriculture Services save up to 17% water and increase crop productivity by
15%.
Nestlé Pakistan has partnered with the Agriculture
Department, Government of Punjab, to encourage local
farmers to take up drip irrigation. We cover 40% of the Water Conservation Initiatives
farmer’s cost of setting up the equipment for drip irrigation
After a successful pilot, the water sense project is going to
while the Punjab government covers the remaining 60%
be commercialized by LUMS, which would help farmers
of the expense. We have installed drip on 152 acres with
save up to 12-20% water savings and increase crop
an estimated water saving of 428 million liters annually
productivity up to 15%. Through introduction of Drip
together with water management department, Government
Irrigation System, water can be saved up to 60%. Until
of Punjab. These farms are located in various parts of
2020, Drip Irrigation system is installed on 152 acres,
Punjab.
where Nestlé supported farmers in collaboration with the
Government of Punjab.
Nestlé Pakistan is also working with Pakistan Agriculture
and Research Council (PARC) by showcasing High
Efficiency Irrigation System (HEIS) on a 6-acre crop site. Reduction of Waste at Source
This site demonstrates best farm practices. The site
As a contribution to our global commitment to tackling
developed at PARC has been used to demonstrate water
plastic waste, we have taken initiatives focusing on
saving technologies to students and farmers.
most preferable techniques of waste management i.e.
reduction and recycling of our plastic waste. We have
In a similar partnership with University of Veterinary and
eliminated usage of single use plastics and promoted
Animal Sciences, Lahore, Nestlé Pakistan has established
waste segregation at source by implementation of
a site that demonstrates best practices which enhances
centralized waste bins on floors. Approximately 12,500
crop production with minimum use of water. The site will
recycled pallets have been inducted in 2020. Adding to the
serve as a knowledge hub for students and farmers on
recycling initiatives, 95,000 sq. feet roof of finished product
scientifically proven irrigation management techniques,
warehouses is covered with corrugated plastic tuff sheets
including drip irrigation systems and a delivery line network
in Sheikhupura Factory. We are extending these initiatives
on a 6.91 acres crop site having citrus and guava crops. It
to our manufacturing units and other facilities as well. We
has the potential to help for saving about 20 million liters of
also ensure that waste from our sites must be disposed-
water annually.
off properly with our focus on reduce, reuse & recycle and
none of the waste ends up in landfill.
Nestlé Pakistan has supported to develop smart soil
moisture sensors that read the moisture level of the soil
In 2020, Nestlé Pakistan has continued and trusted
and send regular data updates to farmers to decide when
experimentation in packaging optimization. As a result, we
and how much to irrigate the field. Moreover, a software
have achieved 780 tons of material reduction in packaging
has been developed with the help of Center for Water
which is 10% greater material avoidance than in 2019.
Informatics and Technology (WIT), LUMS and Waziup (an
organization based in Italy) that enables the farmers and the

Material Saved Material Saving (kg)

Flexible laminate 14,000
Corrugated cases 690,000

34
Our continued efforts to improve our environmental performance both in manufacturing
and beyond helped us achieve:

In factories:
Environmental KPIs are showing positive trends and both GHG and water withdrawal are reduced.

Reduction in Packaging Material Diesel Consumption GreenHouse Gas Emissions

(Tons) (Million Liters) (tons CO2e/ton)
2.3 8 0.170
7.32 7.07
2.2 2.17
0.160 0.158
7 6.19 0.154
0.151
2.1 2.04
2.07
5.62
0.150
0.149
6 5.5
2.0 1.96 5.36 0.141 0.141
1.9 4.79 0.140
1.9 5
1.8 4 0.130 0.125
1.8 3.89
4 3.52 0.118 0.118
0.12
1.7 1.66 1.67
1.69 0.120 0.114
1.62
1.55 3 0.110
1.6
1.5 2 0.100
2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020
Fresh Milk Transportation CO2 Equivalent Water Consumption
(Million kg) (m3/tons)
40 21 3.65
19.41 3.48
18.75
19 3.45
37.3

36.5

3.33 3.34
35.5

17.2 3.3
30 17 3.25
3.22
31.4

14.88 14.71
21.19

15
28.5

27.9

14.34
20.5
27.2

3.05
19.2

2.99 2.97
24.3

12.81
20 13 2.86
2.85 2.8
18.97

11 10.7
17.49

10.27
17.52
15.98

15.83
15.58

15.16

9.29 2.65
14.79

14.9

2.58
13.97

10 9
13.03

2.52

7 2.45
0 5 2.25
2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

KMs (Mio) Density (Lit. of milk collected / KM travelled)

Plans for 2021

Focus areas for 2021 will be exploring opportunities for more
renewable energy sources, responsible disposal of plastic and
laminate waste, enhancing incineration with heat recovery
to other sites, water and energy conservation as well as R&D
for packaging optimization. Nestlé Pakistan is targeting 5%
reduction in greenhouse gas emissions and 5% reduction in
water consumption per ton of production.

Giving Back to
SOCIETY NESTLÉ IN SOCIETY REPORT 2020 35
OUR PARTNERS

INDIVIDUALS AND OUR COMMUNITIES FOR THE PLANET

FAMILIES

36