IICRC

Policies and Procedures

for Developing and Maintaining
Approved Standards

Last Edited June 2019

INSTITUTE OF INSPECTION, CLEANING AND RESTORATION
CERTIFICATION - IICRC
4043 South Eastern Avenue,
Las Vegas, NV 89119

Copyright © 2005, 2006, 2008, 2011, 2012, 2013, 2015, 2019 by IICRC

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1. APPLICABILITY AND SCOPE

These Policies and Procedures shall guide the activities of the Institute of
Inspection, Cleaning and Restoration Certification (IICRC) related to the
development, approval, maintenance, revision, reaffirmation and withdrawal of
standards for the cleaning, restoration and inspection industry.

2. DEFINITIONS

The following definitions are applicable to this Policy:

2.1 IICRC Board of Directors (the Board): The entity responsible for the
development, issuance, and administration of standards governed by this Policy.

2.2 Secretariat: IICRC is the Secretariat. The Secretariat can appoint one or more
representatives to act on its behalf. Such appointments shall be for limited durations
and specific, documented tasks. (see Section 3.2)

2.3 Standards Committee (SC): The entity appointed by the Secretariat responsible
for oversight of standards that fall within the scope of this policy. It consists of the
Standards Chair, Standards Vice Chair, and the Chairs and Vice Chairs of each of
the Standards Consensus Bodies.

2.4 Consensus Body (CB): A committee of voting members that approves the content
of a standard and whose vote demonstrates evidence of consensus.

2.5 Standard: A document established by due process and consensus and approved by
the CB for consideration by the Board that describes the principles, criteria,
characteristics, practices, procedures, methodology, and precautions for a given
activity.

2.6 Reference Guide: A supporting IICRC guidance document that usually

accompanies a Standard. The Reference Guide embellishes and further explains the
procedures and methodologies set forth in a Standard, and provides additional
background information, discussion and analysis that support the Standard. In the
past, the Standard and Reference Guide were created, revised, and published as one
consolidated ANSI approved document. The current process creates the Standard
as a separate document independent of any IICRC Reference Guides or other
supporting publications. Reference Guides will be developed, revised, and
published independently of the ANSI approved Standard developing process and
will be published as IICRC publications, as opposed to ANSI/IICRC Standards.

2.7 Substantive Change: A substantive change in a proposed American National

Standard (ANS) is one that directly and materially affects the use of the Standard.
Examples of substantive changes are set forth below:
• “shall” to “should” or “should” to “shall”;

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 • addition, deletion or revision of requirements, regardless of the number of
changes;
• addition of mandatory compliance with referenced standards.

3. ORGANIZATION

3.1 Committees
The SC shall be established by the Secretariat and shall be responsible for
developing and maintaining standards that fall within the scope of this policy. The
SC is made up of the Standards Chair, Standards Vice Chair, and the Chairs and
Vice Chairs of each of the Standards Consensus Bodies. The SC may create
separate sub-committees including CBs for each IICRC Standard.

The CB may form section/chapter committees that shall be subject to the direction
of the parent sub-committee and shall report back to their parent sub-committee.
Such section committees may be formed or disbanded by the Chair of the SC, or
by the Chair of the respective CB. Any approval authority delegated to section
committees shall extend only to the extent of their authorized activities.

Those with voting rights within the CB include only the members of that sub-
committee, and not other members of section committees associated with the CB.
The SC may also create or disband other sub-committees for the conduct of the
business of the SC.

Membership of any CB shall be sufficiently diverse to ensure reasonable balance

when no single interest category constitutes a majority of the voting membership.
For safety related standards, no single interest category should constitute more than
one-third of the membership of a consensus body. In addition, membership of any
CB shall not have dominance by any single interest group, individual, or
organization. To determine balance and lack of dominance, the “membership” of
the CB is intended to mean and include all voting members of the committee.

The SC and all of its various sub-committees shall operate in a manner consistent
with the standards and operating principles and procedures set forth in this policy.
The structure and activities of the SC are subject to the control and approval of the
Secretariat.

3.2 Secretariat

The IICRC Board of Directors shall assign or delegate the responsibilities of the
Secretariat to the SC Chair, IICRC Standards Director, or to other consultant(s)
engaged by IICRC.

The Secretariat shall:

a. Organize committees.
b. Oversee compliance with this policy.
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 c. Consider and possibly recommend reasonable limits on the size of CBs.
d. Provide a Membership Application and Agreement form for use by the SC and
CBs.
e. Maintain rosters of all committees, sub-committees, and section committees.
f. Maintain all records pertaining to the SC and CBs.
g. Provide administrative support to the SC and CBs.
h. Submit proposed standards and revisions that have been approved by the
respective CB and SC, for final approval by the IICRC Board of Directors and
ANSI.
i. Publish approved Standards and revisions thereto.
j. Determine all Standard pricing and terms of sale.
k. Provide the budget and funding for SC activities, in its sole and absolute
discretion.
l. Appoint SC officers in accordance with Section 3.3.
m. Approve all standard development partnering or joint venture arrangements and
agreements with third parties.
n. Perform other functions as necessary or required by this policy.

3.3 Officers

There shall be a Chair and a Vice-Chair of the SC, who shall be appointed by the
Secretariat. There shall be a Chair and a Vice-Chair for each CB, who shall be
appointed by the Secretariat. There shall be a Chair of all other sub-committees
and, section committees established by the SC, who shall be appointed by the Chair
of the SC, subject to approval by the Secretariat.

The Vice-Chair shall perform the duties of the Chair if the Chair is temporarily
unable to do so. Each Chair and Vice-Chair will serve until a qualified successor is
appointed and ready to serve.

The duties and responsibilities of the SC Chair are further described in the SC Chair
Job Description adopted by the Secretariat.

3.4 Record Retention Policy

Records shall be prepared and maintained to provide evidence of compliance with

this policy. With regard to ANSs developed by the Secretariat, such records shall
be available for audit as directed by the ANSI Executive Standards Council (ExSC).
Records and materials associated with the development, re-affirmation or revision
of an IICRC Standard, including ANSs maintained under the periodic maintenance
option, shall be retained for one complete standards cycle, or until the Standard is
revised or reaffirmed. Records and materials associated with the withdrawal of an
IICRC Standard, including ANSs, shall be retained for at least five years from the
date of withdrawal, or for a duration consistent with the audit schedule.

3.5 Committee Liaisons

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 The IICRC Standards Director, if contracted and provided by the IICRC Board,
serves as an agent of the IICRC Board and is charged with supporting, performing
and completing the Standard writing objectives and tasks contemplated in this
Policy. The Standards Director shall assist the Secretariat, the SC Chair, and the
SC in all facets of the standards writing process, including, but not limited to,
achieving compliance with this Policy, providing technical and editorial and
organizational assistance to the Committee, participating in the process, conducting
meetings, or performing such other functions as may be provided by contract or as
assigned by the Secretariat or the SC Chair.

4. CONSENSUS AND DUE PROCESS: POLICIES FOR STANDARD

DEVELOPMENT

IICRC CBs operate under the principles of consensus and due process.

4.1 Consensus

“Consensus” means substantial agreement has been reached by directly and

materially affected interest categories. This signifies the concurrence of more than
a simple majority, but not necessarily unanimity. Consensus requires that all views
and objections be considered, and that an effort be made toward their resolution.

4.2 Due Process Requirements

IICRC CBs develop standards by consensus, in accordance with procedures

designed to assure due process. “Due Process” means that persons (e.g.,
organization, company, government agency, individual) with a direct and material
interest may participate by: a) expressing a position and its basis; b) having that
position considered; and c) having the right to appeal if adversely affected. Due
process allows for equity and fair play. These due process principles, which are
further implemented throughout this policy, constitute the minimum acceptable due
process requirements for maintaining consensus.

4.2.1 Openness

IICRC CB participation shall be open to persons who are directly and materially
affected by the standard activity in question. There shall be no undue financial
barriers to participation. (Note: expecting committee members that choose to
attend in-person meetings to pay for the cost of transportation, meals,
accommodations and incidental travel expenses to attend meetings shall not be
deemed an undue financial barrier to participation). All voting consensus body
members have the opportunity to attend a meeting via teleconference. Voting
membership on any IICRC CB shall not be conditional upon membership in any
organization, or unreasonably restricted on the basis of technical qualifications or
other such requirements.

Notwithstanding the foregoing, the need to maintain lack of dominance and

balance, and the need to maintain committees of manageable size, may justify

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 denial of a membership request, or require participation in the standard
development process in a less direct manner, such as by participating in the public
review process, commenting on a draft standard, attendance at meetings as a non-
voting adviser or observer, or otherwise.

4.2.2 Balance and Lack of Dominance

The standards development process should have a balance of interests and shall
not be dominated by any single interest category, individual or organization.
“Dominance” means a position or exercise of dominant authority, leadership, or
influence by reason of superior leverage, strength, or representation to the
exclusion of fair and equitable consideration of other viewpoints. Participants
from diverse interest categories shall be sought with the objective of achieving
balance. For purposes of this Policy, the criteria for balance for non-safety-related
standards are normally satisfied when no single interest category constitutes a
majority of the voting membership of a CB. Additionally, for safety-related
standards, no single interest category should constitute more than one-third of the
membership of a consensus body.

Consensus body members will initially self-select into one of the interest
categories, which will be reviewed by the Consensus Body Chairman, and
Standards Chair for approval.

Sub-committees of CBs need not be balanced.

4.2.3 Notification of Standards Development

Notification of standards activity shall be announced in suitable media to

demonstrate an opportunity for participation by all directly and materially affected
persons. At the initiation of a project to develop or revise an American National
Standard, notification shall be transmitted to ANSI using the Project Initiation
Notification System (PINS) form, or its equivalent, for listing in Standards Action.
In addition, any comments resulting from the announcement will be handled in
accordance with 2.5 of the ANSI Essential Requirements.

4.2.4 Consideration of Views and Objections

Reasonably prompt consideration as specified elsewhere in this document shall be

given to the written views and objections of all participants, including those
commenting on the PINS announcement or formal public review of IICRC
Standards in ANSI’s Standards Action.

4.2.5 Coordination and Harmonization with Other ANSs

Good faith effort shall be made to resolve potential conflicts between and among
existing ANS, if any, and candidate ANS.

4.2.6 Consensus Vote

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 Evidence of consensus in accordance with this policy shall be documented.
Consensus is demonstrated, in part, by a letter ballot vote of the CB, which shall be
conducted and reported in accordance with this policy (see 8.2 Letter Ballot).

4.2.7 Appeals

The Standard development procedures shall contain an identifiable, realistic, and

readily available appeals mechanism for the impartial handling of procedural
appeals regarding any action or inaction. Procedural appeals include whether a
technical issue was afforded due process. Appeals shall be addressed reasonably
promptly and a decision made expeditiously within 30 calendar days of the Appeals
hearing. Appeals procedures shall provide for participation by all parties concerned
without imposing an undue burden on them. Consideration of appeals shall be fair
and unbiased and shall fully address the concerns expressed according to the same
requirements of balance, lack of dominance as required elsewhere in this document.
A record of appeals proceedings and decisions will be maintained by the IICRC.

4.2.8 Written Standard Development Procedures

These written Policies and Procedures represent the methods used by the IICRC
Board for Standard development and shall be available to any interested party.

5. STANDARDS CONSENSUS BODY MEMBERSHIP

Membership on IICRC CBs shall be open to all persons who are directly and
materially affected by the standard activity in question. However, this does not
mean that all who apply must be accepted. Participation shall not be conditional
upon membership in any organization.

Members of sub-committees of any IICRC CB (section committee and sub-

committees) need not be members of the parent committee. However, the Chair of
any CB sub-committee shall be a member of the parent committee. Sub-
committees of CBs need not be balanced.

5.1 Types of Standards Consensus Body Membership

a) Regular: A member of a CB, sub-committee, or section committee, charged

with the task or project to draft and adopt standards. Regular members have
voting rights on the committee or sub-committee in which they serve and must
attend meetings.

b) Subject Matter Expert: A member who is a qualified expert in the applicable

subject area who may attend meetings and participate but does not have voting
rights.

c) Reviewer: A member who does not attend meetings or have voting rights, but
who agrees to be involved in the review, critique and/or editing of Standards.

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 d) Advisory: A member having an interest in the work of a particular committee,
and who may attend meetings and participate for the purpose of offering advice
and counsel, to observe, or for other purposes authorized by the CB Chair.

5.2 Interest Categories

The interest categories appropriate to the development of consensus in any given

standards activity are a function of the nature of the standards being developed.
Interest categories shall be discretely defined, cover all materially affected parties
and differentiate each category from the other categories. In defining the interest
categories appropriate to the development of standards in the cleaning, restoration
and inspection industries, consideration shall be given to at least the following
interest categories:

a) Producer: A person or organization producing, manufacturing or supplying

goods or services.
b) User: A person or organization using goods or services, rather than producing
or selling them. Where appropriate, additional user sub-categories should be
considered, including but not limited to the following:
user-consumer; user-commercial; user-industrial; user-institutional; user-
government; user-labor.
c) General Interest: A person or organization directly and materially affected and
otherwise interested in the goods and/or services or the subject standard.

In some circumstances not all of the above listed interest categories will apply.
Furthermore, where appropriate, additional interest categories should be
considered. For example, additional interest categories or General Interest sub-
categories that may be considered include, but are not limited to, the following:
professional society; trade association; researcher, academician, educators and
trainers; directly affected public; distributor, retailer or franchisor; regulatory
agency; testing laboratory; insurance; financial; legal; medical.

Appropriate, representative user views may be sought and considered in standard

development activities. Whenever possible, user participants shall be those with
the requisite technical knowledge, but other users may also participate. User
participation may come from both individuals and representatives of organized
groups.

5.3 Membership Nomination and Application

A nomination or request for membership on an IICRC CB or any associated sub-

committee may be made to the Secretariat and shall indicate the applicant’s direct
and material interest in the CB’s work, the material interest category represented,
the qualifications and willingness to participate actively, and an alternate if desired.
Applicants shall complete and submit the IICRC Standard Consensus Body
Application and Agreement, or similar form in use by the IICRC.

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 If distinct divisions of an organization demonstrate independent interests and
authority to make independent decisions, each is permitted to apply for
membership.

The Chair of the SC, in consultation with the Chair of the respective CB, shall have
the authority to select and appoint the members of the IICRC CB and associated
sub-committee, and designate their respective interest categories, subject to the
right of the Secretariat to remove or replace appointments. The SC or Secretariat
retains the right to adjust the membership of the CB to maintain objectives and
balance. In addition, a CB may recommend members for appointment to its
committee and associated sub-committee, with a proposed designation of their
respective interest categories. In acting on nominations, applications or
recommendations for membership, the Chair of the SC shall consider the following:

a) The need for active participation by each interest category;

b) The potential dominance by a single interest category;
c) The achievement of committee balance;
d) The extent of interest expressed by the nominee/applicant and willingness and
ability of the nominee/applicant to participate actively; and
e) Professional qualifications, including education, training and experience.

All IICRC CB members and associated sub-committee members shall comply with
applicable IICRC rules, regulations, requirements and policies, including the
IICRC Code of Ethics and Conduct, the IICRC Confidentiality/Non-
Disclosure/Bias Policy, the IICRC Conflict of Interest Policy, and the IICRC Email
Policy. Copies of these policies shall be distributed to members upon appointment
with written acknowledgement of receipt. It shall be a condition of membership on
any CB that each member applicant shall agree in writing to fulfill the obligations
of committee membership before becoming a member.

5.4 Obligations of Membership

The members of all IICRC CB and associated sub-committees shall faithfully fulfill
the participation, attendance, voting, communication and other obligations of
membership, and shall comply with these policies and all other rules, regulations
and policies of the Secretariat. Members shall notify the CB Chair of any changes
in employment affecting representation and shall submit a new application if
continued membership is desired. The Secretariat, and the Chair and Vice-Chair of
the CB, shall review the membership list of all IICRC CBs no less than annually to
determine compliance with CB membership obligations.

Active participation of members, including attendance at meetings, is important to

the function of the CB. Habitual non-attendance at meetings, with or without
justifiable reason or excuse, may be grounds for membership termination.

5.5 Alternates

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 Alternate members of IICRC CB and associated sub-committees must be approved
by the member and approved by the CB Chair. If both the member and alternate
are present at a meeting, the alternate shall not vote.

5.6 Advisory Non-Voting Members

Individuals having an interest in the work of a particular CB may apply for

participation as observers or advisory non-voting members. The Secretariat, the
SC or the sub-committee chair may also select experts to assist it in the standard
development process. Advisory members and experts shall be notified of the
activities of the CB, may attend and participate in meetings, and may submit
comments for consideration, but shall have no vote.

5.7 Membership Roster

The Secretariat shall prepare and maintain annually an updated membership roster.
The roster shall list the title of the SC, the name of the respective CB committee,
the name and contact information of all members, the organization they represent,
the classification of each CB member, and the tally of classifications (the total of
voting members and subtotals for each interest category).

5.8 Membership Term

Membership on a Standards CB will continue through the Standard development

process, approval and publication of the Standard. Once the Standard has been
published, the general CB membership will be disbanded, but the Chair and the
Vice-Chair of the Standards CB will continue in their position, and will remain as
members of the SC.

5.9 Membership Termination

The Chair of the SC or the Secretariat can terminate membership or request the
resignation of any member of the SC, any CB, or any sub-committees, with cause,
including a default of their membership obligations.

In addition, any CB may require the resignation or termination of membership of

any member of its sub-committee or any of its sub-committees (except for the
Chairs appointed by the Secretariat) upon approval of at least two-thirds of the
voting membership, with cause, including a default of the obligations of
membership.

6. MEETINGS

6.1 Frequency

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 Consensus Body (including sub-committees established as a CB) will meet on an
as needed basis. Generally, CB meetings shall be decided upon and scheduled by
the Chair of the CB, or scheduled by the SC Chair, and any involved sub-committee
chairs, or by petition of one-third of the membership of a particular committee.
Meetings of sub-committees may be held as decided upon by the Chair of the
respective group, or by the members of the group.

6.2 Notification and Agenda

At least 30 calendar days notice of scheduled in-person CB meetings or 7 calendar

days notice for web CB meetings shall be given by the Chair of the CB. The
meeting notice shall describe the time and location of the meeting, the purpose of
the meeting, and a readily available source of further information. The meeting
notice format shall be prepared or approved by the Chair of the CB.

An agenda shall be prepared and distributed with the meeting notice no later than
one week prior to the meeting date for in-person meetings. The agenda shall
include approving minutes of the prior meeting, and may include review of old
business, new business, work assignments, receiving reports of work, considering
draft standards or sections, resolving differences among sub-groups, teams,
working groups or sub-committees, considering views and objections from any
source, or other CB business. It is highly recommended that meetings include the
opportunity for the discussion and resolution of old business matters, and a
meaningful opportunity for the membership to bring forward matters of new
business relevant to the conduct of the business of the respective committee.

6.3 Open Meetings

Meetings of the CB and all sub-committees shall be open to all members (voting
and non-voting) and others having a direct and material interest. However, the
Chair of the meeting shall have control over the conduct of the meeting and shall
have the authority to exclude anyone necessary to maintain order. The Chair shall
also have the authority to call an executive session (closed session) if necessary.

6.4 Quorum

A simple majority of the members of any CB, sub-committee, or section/chapter

committee, or other group governed by this policy shall constitute a quorum for
conducting business at a meeting. Matters shall be deemed approved by the
affirmative vote of a majority of the quorum present, except where a greater voting
majority is otherwise specified in this policy. If a quorum is not present, actions
may be taken subject to subsequent ratification by letter ballot or vote at a future
meeting.

6.5 Parliamentary Procedures

On questions of procedure not covered under this policy, Robert’s Rules of Order
(Revised) shall apply.

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6.6 Minutes

IICRC staff shall prepare minutes of all CB meetings. Subject to approval of the
applicable CB, and subject to the limitations set forth in this Section, the minutes
shall stand as the official record of actions taken at meetings. The minutes shall
reflect all interim votes, letter ballot votes, actions of the CB, evidence of consensus
of the respective committee, and necessary or appropriate information
demonstrating compliance with the normative policies and administrative
procedures required for accreditation of the Secretariat as established by ANSI or
the Secretariat, if applicable.

Minutes of meetings shall be used for the purpose of refreshing memory and
resolving disputes about formal actions such as motions and votes taken or not
taken and identification of the latest revision of the standard. The notes of
discussion in the minutes shall also generally reflect or summarize the discussion
of each meeting, for the primary purposes of refreshing recollections and avoiding
meeting redundancy. Although the minutes are not intended to be verbatim
transcripts of discussion, approved language changes shall be clearly identified and
accurately shown with legislative tracking and all formal action and voting shall be
accurately documented in the minutes. The minutes shall be distributed to the
members of the respective CB and approved by the CB at the beginning of its next
meeting, or in the alternative, approved by electronic interim voting ballot. The
minutes of meetings should be distributed within 30 calendar days of a meeting for
review.

Notwithstanding the foregoing, it is not intended that CB minutes be used, relied

upon or interpreted by third parties as the legislative history of any applicable
standard or other work product of a CB, and the minutes shall not be used for such
purposes. Nevertheless, such minutes may be used by the CB, the Standards
Committee, the Secretariat, or their respective designees, to assist in the
development or promulgation of Interpretations permitted by Section 9 of this
Policy.

All minutes shall contain the following or similar legend: “These minutes/notes of
discussions do not reflect a verbatim transcript of committee meeting proceedings.
Although these minutes/notes are intended to generally reflect and summarize the
committee meeting discussion, they may be imprecise and incomplete and not
reflective of all discussion details. These minutes/notes, with the exception of
official actions such as motions and votes, are not intended to be used, relied upon
or interpreted as the legislative history of any applicable standard or other work
product of the committee, and shall not be used for such purposes.” All minutes
shall include a copyright legend.

6.7 Emergency Meetings

Notwithstanding Section 6.2 above, emergency meetings of a CB may be called by

either the Secretariat, the Chair of the SC or by the Chair of the CB, upon at least

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 three working days notice via email, or other media designed to reach applicable
members. The meeting notice shall describe the time and location of the meeting,
the purpose of the meeting, the nature of the emergency, and a readily available
source of further information. An agenda shall be prepared and distributed with the
meeting notice.

6.8 Meeting Format

Unless otherwise restricted in this Policy, members of the SC, a CB or sub-

committee, may participate in a meeting of such committee by means of conference
telephone, video conferencing, web conferencing, or similar communications
equipment, when such media are available for use at a reasonable cost, whereby all
persons participating in the meeting can hear each other, and participation in a
meeting in such manner shall constitute presence in person at such meeting.

7. NOTIFICATION OF STANDARDS DEVELOPMENT

Timely and adequate notice of any action to create, revise, reaffirm, or withdraw a
standard, and the establishment or reactivation of a new CB, shall be provided to
all known directly and materially affected interests. Notification of standards
activity shall be announced in suitable media to demonstrate an opportunity for
participation by all directly and materially affected persons. At the initiation of a
project to develop or revise an American National Standard, notification shall be
transmitted to ANSI using the PINS form, or its equivalent, for listing in Standards
Action.

8. VOTING

8.1 Interim Voting

The affirmative/negative/abstain method of voting shall be followed for voting on

administrative matters, interim voting of the CB, and all voting by sub-committees.
Interim voting shall be deemed to include all standard related voting of the CB not
required to be conducted by Letter Ballot as described below. Except where a
different voting percentage is otherwise required in this policy, an affirmative
interim vote requires approval by a majority of a quorum of those required for the
respective CB or sub-committee meeting. In the discretion of the Chair of the
meeting, interim voting may be either by voice, electronic or written ballot. In the
discretion of the Chair, interim voting may be conducted by electronic ballot if and
when decisions of the respective committee are necessary between meetings. The
Chair may also conduct “straw” voting to determine a preliminary committee
position on an issue when necessary or desirable. With interim voting, the
disposition and resolution of views and objections during the voting process is not
required as a condition for interim vote approval.

8.2 Letter Ballots

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 Letter ballots are required for CB approval of new Standards, reaffirmation and
substantive revision of existing Standards. A substantive revision of an existing
approved Standard is one that directly and materially affects the use of the Standard
and does not include housekeeping or editorial changes. Letter balloting may be
conducted electronically.

In addition, letter balloting may also be conducted in person during a committee

meeting when: a) so approved by an interim vote of the respective committee; and
b) when all those with a right to vote actually vote in person, electronically, or are
given the right to vote either before or after the meeting; in which case the thirty
day voting period set forth in Section 8.2.3 shall not apply. All members of the CB
shall have the opportunity to vote on each letter ballot. When letter ballots are taken
at meetings, voting members who are absent shall be given the opportunity to vote
before or after the meeting.

A CB, which is a sub-committee of the SC, shall have final approval authority over
the standard to which they are assigned prior to submittal to the secretariat and
ANSI. Those with approval voting rights include the members of the CB and shall
not include the members of section committees and other sub-committees
associated with the respective CB.

Each letter ballot shall indicate conspicuously that negative votes must be
accompanied by reasons or comments related to the proposal and that votes
unaccompanied by such reasons or comments will be recorded as “negative without
comments” without further notice to the voter, and will not be factored into the
numerical requirements for consensus. In addition, each negative vote and
objection submitted by a voting member of the CB which is not resolved must be
reported to the ANSI BSR.

8.2.1 Letter Ballot Voting

Each CB member shall vote one of the following positions on letter ballots:

a) Affirmative.
b) Affirmative, with comment.
c) Negative, with reasons (the reasons for a negative vote should include specific
wording or actions that would resolve the objection).
d) Abstain, with or without reasons.

Letter ballots shall be signed, or the voter otherwise identified. The vote of an
alternate is counted only if the principal representative fails to vote. Proxy voting
is not allowed.

8.2.2 Additional Authorization of Letter Ballots

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 In addition to when letter ballots are required by this policy, letter ballots may also
be authorized by any of the following:

a) Majority vote of a quorum of those present at a CB committee meeting.

b) The Chair of the SC.
c) The Chair of the applicable CB.
d) The Secretariat.

8.2.3 Voting Period

The voting period for final CB approval letter ballots shall end no less than thirty
calendar days from the date of issue or as soon as all ballots are returned, whichever
comes earlier. The Chair of the SC or the Secretariat may establish a longer voting
period for any particular letter ballot, when deemed necessary. An extension of a
voting period may be granted at the discretion of the Chair of the SC or the
Secretariat, when deemed necessary. The thirty-day voting period does not apply
to interim ballots. Recirculation ballots shall be for fifteen calendar days.

A follow-up email requesting immediate return of the ballot shall be sent, as

appropriate, to members and alternate members whose votes have not been
received within ten calendar days before the ballot closes.

8.2.4 Reporting Votes

The results of each letter ballot shall be reported to the CB within ten calendar days
after the close of a letter ballot. The results of each vote on all standards matters
shall be reported by interest categories as follows:

a) number of members;
b) number of members voting affirmatively;
c) number of members voting affirmatively with comment;
d) number of members voting negatively with reasons;
e) number of members abstaining with reasons;
f) number of members not returning ballots.

A vote shall not be changed unless instructed to do so by the voter within the voting
period. Such notification shall be substantiated in writing by the voter within a
reasonable period of time.

8.2.5 Approved Actions

All letter ballots shall be considered approved, and numerical consensus

established, when all of the following conditions have been met:

a) Approval by at least two-thirds of those voting (not counting abstentions).

b) The majority of the voting membership has returned their letter ballot (counting
abstentions).

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 c) All negative votes with reasons/comments have been addressed in accordance
with section 8.2.6.

8.2.6 Disposition of Views and Objections

An effort to resolve all expressed objections shall be made. Each objector shall be
advised via email of the disposition of the objection and the reasons, therefore.
Voting members who have unresolved negative votes or objections shall be
informed via email that an appeals process exists within procedures used by the
Secretariat. If an item has had prior discussion, i.e., substantially the same
comment is repeated that was previously made on the same issue within the same
revision cycle of a particular standard, it shall not be necessary to reconsider it
unless new information has been introduced. If no new information is submitted,
the previous decision of the CB shall stand, and the negative voters shall be so
advised.

If clear instruction is provided on the ballot, and a negative vote unaccompanied by

reasons/comments related to the proposal is received notwithstanding, no further
resolution shall be required, the vote shall be counted and recorded as “negative
without reasons”, and the vote shall count for the purposes of establishing a
quorum. Negative votes accompanied by reasons not related to the proposal under
consideration need not be resolved, and the vote shall count for the purposes of
establishing a quorum. If comments not related to the Standard are submitted, the
comments shall be documented and considered in the future revision of the IICRC
documents. However, such votes (i.e., negative vote without reasons/comment or
negative vote accompanied by reasons/comment not related to the proposal) shall
not be factored into the numerical requirements for consensus. The CB is not
required to solicit any reasons/comment from a negative voter. The CB is not
required to conduct a recirculation ballot of a negative vote submitted without
reasons/comment or with reasons/comment not related to the proposal.

In addition, each negative vote and objection submitted by a voting member of the
CB which is not resolved must be reported to the ANSI BSR. Each unresolved
objection and attempt at resolution, and any substantive change made in a proposed
standard shall be reported to the CB in order to afford all voting members of the
CB an opportunity to respond, reaffirm, or change their vote.

8.2.7 Additional Voting Requirements for ANS

It is never appropriate to inform voters that if they are not heard from, their negative
vote will be considered withdrawn and their vote will be recorded as an abstention
or an affirmative.

8.3 Proxies

Although participation and voting with approved alternates is allowed, proxies are
not allowed.

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9. INTERPRETATIONS

9.1 Authority

Requests for official interpretations of standards shall be addressed to the

Secretariat. Under no circumstances is a committee or committee member or any
other person authorized to issue an interpretation of an IICRC standard on behalf
of the IICRC without the advance written authorization of the IICRC. Official
interpretations of IICRC standards shall be made by the IICRC Secretariat or its
designee (e.g., IICRC Standards Director, appropriate IICRC counsel, the
Standards Committee). This policy acknowledges that contractual arrangements
between the IICRC and its legal counsel, or Standard Director may designate those
positions to issue official interpretations of IICRC standards, and the contractual
language may contain such authority.

9.2 Interpretation Requests

Interpretation requests can be made on all approved and published ANSI/IICRC

ANSs. All interpretation requests must be made in writing clearly identifying the
Standard section, page, and sentence that needs to be interpreted or clarified.

9.3 Standard Interpretation Response

In the discretion of the Secretariat, requests for interpretations of Standards may be

forwarded by the Secretariat to the Chair of the SC, who shall direct the query to
the appropriate CB, or sub-committee with particular expertise on the subject in
question. Proposed interpretations may be prepared by any member(s) with
particular expertise on the subject in question. The draft response will be reviewed
and approved by the SC Chair, who will then send the official response to the
interpretation request. If necessary, the SC may request the relevant CB to review
an interpretation request when working on the revision of the relevant standard, and
to add in wording to clarify the intent of a particular section or sentence in
accordance with the normal consensus requirements for processing a new or revised
Standard as contained in these procedures.

9.4 Notification of Standard Interpretations

Notification of approved interpretations shall be sent in writing to the requester.

Notification shall also be provided to Secretariat, the Chair of the SC, and the Chair
of the applicable CB, and the IICRC Standards Director.

9.5 Standards Interpretations Archive

A copy of all formal interpretation requests will be retained by IICRC and made
available upon request. The Secretariat may refer the requester of an interpretation
to a previous interpretation if applicable.

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9.6 Interpretations of this Policy

The Secretariat, with the assistance of the Chair of the SC, shall be responsible for
the interpretation of these IICRC Policies and Procedures for Developing and
Maintaining Approved Standards.

10. METRIC POLICY

Units of the International System of Units (SI), the modernized metric system, are
the preferred units of measurement in IICRC standards. However, all IICRC
Standards not written using the SI shall: a) include appropriate conversions
correlating non-SI units to the corresponding SI equivalent; or b) include dual units;
or c) include an appropriate conversion chart in the appendix correlating non-SI
units to the corresponding SI equivalent.

11. PATENT POLICY

IICRC agrees to comply with ANSI’s Patent Policy.

12. ANTITRUST POLICY

IICRC ANSs shall be developed in accordance with applicable antitrust and

competition laws and meetings amongst competitors to develop ANSs shall be
conducted in accordance with these laws.

13. COMMERCIAL TERMS AND CONDITIONS

Provisions involving business relations between buyer and seller such as

guarantees, warranties, and other commercial terms and conditions shall not be
included in an American National Standard. The appearance that a Standard
endorses any particular products, services or companies must be avoided.
Therefore, it generally is not acceptable to include manufacturer lists, service
provider lists, or similar material in the text of a Standard or in an annex (or the
equivalent). Where a sole source exists for essential equipment, materials or
services necessary to comply with or to determine compliance with the Standard, it
is permissible to supply the name and address of the source in a footnote or
informative annex as long as the words “or the equivalent” are added to the
reference. In connection with Standards that relate to the determination of whether
products or services conform to one or more Standards, the process or criteria for
determining conformity can be standardized as long as the description of the
process or criteria is limited to technical and engineering concerns and does not
include what would otherwise be a commercial term.

14. CONSIDERATION OF INTERNATIONAL STANDARDS

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 The Standards Committee shall consider international standards, if appropriate, in
the development of IICRC Standards.

15. EDIT AND INTEGRATION REVIEW

Proposals for new standards, or reaffirmation or revision of existing standards, shall

be submitted for edit/integration review prior to publication. The Chair of the SC
and the Standards Director shall coordinate edit/integration review, the general
purpose of which is to enhance the flow, readability and clarity of the document,
correct grammatical and formatting problems, address redundancy and ambiguity,
establish internal consistency, identify document structural problems and propose
solutions, and other edit functions. The SC shall determine whether to use a single
editor or an edit committee. The editor or committee shall endeavor to implement
the intent of the section committee and the applicable CB. The editing may proceed
incrementally (as each chapter or section of a document is completed), may proceed
on one or more complete drafts of a document, or as otherwise directed by the SC.

All edit committee or editor revisions and suggestions shall be documented

legislatively to establish process transparency and ease review of the work of the
edit committee or editor.

When the work of the edit committee or editor is completed on all sections
comprising an entire document, the entire document shall be submitted to the CB
for review prior to its release for publication.

16. PUBLIC REVIEW

Proposals for new ANSs or reaffirmation, revision or withdrawal of existing ANS

shall be transmitted to ANSI using the BSR-8 form, or its equivalent, for listing in
Standards Action in order to provide an opportunity for formal public comment.
The comment period shall be one of the following:

a) A minimum of thirty (30) days if the full text of the revision(s) can be published
in Standards Action; or
b) A minimum of forty-five (45) days if the document is available in an electronic
format, deliverable within one day of request, and the source (e.g., URL or an
E-mail address) from which it can be obtained by the public is provided to ANSI
for announcement in Standards Action; or
c) A minimum of sixty (60) days, if neither of the aforementioned options is
available.

Such listing in Standards Action may be requested at any stage in the development
of the proposal, at the option of the SC and will be concurrent with the final CB
approval ballot. However, any substantive change subsequently made in a

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 proposed standard requires submittal for approval by letter ballot and listing of the
change in Standards Action.

In connection with an objection articulated during a formal public comment period,

an effort to resolve all expressed objections accompanied by comments related to
the proposal under consideration shall be made, and each objector shall be advised
via email of the disposition of the objection and the reasons, therefore. If resolution
is not achieved, each objector shall be informed via email that an appeals process
exists within procedures used by the CB. In addition, each objection resulting from
formal public review which is not resolved must be reported to the ANSI BSR.
Each unresolved objection and attempt at resolution, and any substantive change
made in a proposed standard shall be reported to the CB in order to afford all voting
members of the CB an opportunity to respond, reaffirm or change their vote. Any
substantive change to the Standard will require another CB approval letter ballot
and subsequent public review.

When the formal public review process is completed, the CB may consider
comments received subsequent to the closing of the public review and comment
period or shall consider them in future revisions of IICRC documents. Timely
comments that are not related to the proposal under consideration shall be
documented and considered in the future revisions of the IICRC documents. The
submitter of the comments shall be so notified.

In addition to formal public review described above, proposals for new standards, or
reaffirmation, revision or withdrawal of existing IICRC Standards, may be submitted for
informal public comment by posting electronically, e.g. on the IICRC website, and
requesting public comment. Informal public comment may be requested at any stage in
the development of the proposal, at the option of the CB. The informal public comment
process does not include written notification of the right to appeal nor the recirculation of
unresolved objections. The Chair of the applicable CB shall coordinate such informal public
comment.

17. LEGAL REVIEW

Proposals for new standards, or reaffirmation, revision or withdrawal of existing

standards, may be submitted for legal review. Legal review shall be coordinated
by the Standards Director. Legal review recommendations should be incorporated
into the Standard, subject to review and acceptance by the CB, and by the
Secretariat during final approval of the document. The applicable CB shall be
advised of legal review recommendations incorporated into the Standard or prior to
the public review and final CB approval ballot. The CB will review the comments
or recommendations and have an opportunity to discuss and approve changes to the
document. Other comments and suggestions that accompany legal review
recommendations, if any, should be considered by the applicable CB.

18. COMMUNICATION

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18.1 External Communication

All official Committee or sub-committee communication to external parties must

be approved by the Chair of the SC, or his or her designated representative, and
distributed by the Secretariat. Inquiries relating to the Standards Committee and
IICRC standards shall be directed to the Secretariat. Members of all committees
should advise individuals and organizations who contact them that responses to all
inquiries are handled by the Secretariat.

18.2 Internal Communication

Communication from the SC or CB to some or all of the membership of the CB

shall be approved by either the Chair of the SC or the Chair of the applicable CB
for distribution.

Communication within and between members of a sub-committee (e.g., approved

section committee, and the like) relating to ANSI/IICRC standards activities need
not be forwarded to the Chair of the applicable CB for approval and distribution,
however the Chair of the applicable CB shall be copied.

All official Standards Committee or CB communication (e.g., meeting notices,

agendas, minutes, reports, requests, letter ballots, and the like) shall be approved
and distributed by the Chair of the SC or the Chair of the CB, as applicable.

18.3 General Communication Guidance

Although it is suggested that internal communication be as open as possible,

consistent with the directives in Section 4 of this policy, it is also recognized that
in some circumstances the best interests of the organization, the proper functioning
of the committee, potential legal exposure, proprietary rights, or similar
circumstances, may dictate the need for communication privacy and
confidentiality.

In addition, it is also suggested and encouraged if at all possible, that documents

and information relevant to a regularly scheduled or emergency committee meeting
be transmitted to meeting attendees with adequate time for review and preparation
by members before the meeting. However, it is also understood that circumstances
beyond the control of the SC Chair or the CB chair may necessitate distribution of
meeting documents and information without adequate opportunity for review in
advance of a meeting, but such circumstances should be the exception to the normal
procedure for document and information distribution.

The use of electronic mail, while fast and cost effective, presents the potential for
inappropriate or inadvertent distribution of information in violation of the
confidentiality obligations of committee members. All members of any committee
or sub-committee are cautioned to recognize the inherent confidentiality
vulnerabilities of electronic mail, and are encouraged to apply appropriate

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 protections and discretion in the use of electronic mail when necessary, which may
include application of encryption technology and the use of confidentiality
warnings and copyright or other proprietary legends on such communications.

19. APPEALS

19.1 Complaint

Persons who have directly and materially affected interests and who have been, or
will be affected by any procedural action or inaction of a CB shall have the right to
appeal such action or inaction. Procedural appeals include whether a technical issue
was afforded due process. Consideration of appeals shall be fair and unbiased and
shall fully address the concerns expressed according to the same requirements of
balance, lack of dominance as required elsewhere in this document. The appellant
must file a written complaint with the Secretariat within 15 calendar days after the
date of any action (which time requirement is jurisdictional). Appeals of inactions
may be made at any time. The complaint shall succinctly state the nature of the
objection(s) including any adverse effects, the procedures or the sections of the
standard that are at issue, the action or inaction at issue, and the specific remedial
action(s) that would satisfy the appellant’s concerns. Previous efforts to resolve the
objections (both formal and informal) and the outcome of each shall be described.
The burden of proof to show adverse effect shall be on the appellant.

19.2 Response

Within 30 calendar days after the receipt of the complaint, the Secretariat shall
respond in writing to the Appellant, specifically addressing each allegation in the
complaint to the extent possible. The Secretariat shall attempt to informally resolve
the complaint of the Appellant.

19.3 Appeals Panel and Hearing

If the Secretariat is unable to informally resolve the complaint, it shall forward the
matter to the Standards Committee, which shall act as the appeals panel, to hold a
hearing on a date agreeable to all participants, with at least fifteen calendar days
notice. The appeals panel shall consist of the members of the Standards Committee
(with the exception of the Chair and Vice Chair of the subcommittee responsible
for the development of the standard being appealed), a quorum of which shall be
empowered to hear and decide the matter. A Chair of another Committee who is a
member of the CB whose actions are at issue in an appeal shall not be a member of
the appeals panel that shall adjudicate such an appeal. The appeals panel shall only
consist of those members of the Standards Committee who have not been directly
involved in the matter in dispute, and who (knowingly in good faith) will not be
materially or directly affected by any decision made, or to be made, in the dispute.

The Appeals Panel will consist of at least five individuals. The Appeals Panel
decision shall be approved by at least two-thirds of the Appeals Panel members.

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19.4 Conduct of the Hearing

The Appellant has the responsibility of demonstrating improper action or inaction,

the adverse effects therefrom, and the efficacy of the requested remedial action, if
applicable. The Secretariat has the responsibility to demonstrate that the CB
substantially complied with this Policy and/or that the requested remedial action
would be ineffective, detrimental or unnecessary, if applicable. Each party may
adduce other pertinent and relevant arguments, and members of the appeals panel
may address questions to individuals. Participation may be via teleconference,
video conferencing, web conferencing, or similar technology.

19.5 Decision

The appeals panel shall render its decision in writing within 30 calendar days of the
hearing, stating findings of fact and conclusions, with reasons therefore, based upon
a preponderance of the evidence. Consideration shall be given to the following
positions, among others, in formulating the decision:

a) Finding for the Appellant, remanding the action to the applicable CB or the
Secretariat with a specific statement of the issues and facts in regard to which
fair and equitable action was not taken.
b) Finding for the Respondent, with a specific statement of the facts that
demonstrate fair and equitable treatment of the Appellant and the Appellant’s
objections.
c) Finding that new, substantive evidence has been introduced, and remanding the
entire action to the applicable CB or the Secretariat for appropriate
reconsideration.

The Secretariat shall notify the Appellant and the applicable CB of the decision of
the appeals panel, which shall be final and binding on all concerned. An appellant
who concludes the appeals process at IICRC will have the right to file a procedural
appeal with ANSI in accordance with ANSI’s procedures

19.6 Appeal Fee

An appeals fee of $1000 will be charged to the appellant for each appeal. The
appellant may submit a written request for a fee waiver or reduction to be
considered by the SC. The fee will be due with the submission of the appeal. All
appellants will be treated equally, and appeals fees will not vary from person to
person (except in the case of a fee waiver) or from one appeal to the next.

20. SUBMITTAL OF STANDARD

20.1 Submission

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 Upon completion of the draft Standard, legal review, the public review process and
CB approval ballot, disposition of any views and objections, and disposition of any
appeals, the work of the CB on the proposed Standard shall be deemed completed.

Thereafter, the proposed Standard shall be considered by the IICRC Board of

Directors, which shall have approval authority of the proposed Standard. Following
the Board approval of the Standard, the ANSI BSR-9 Formal Submittal Checklist
shall be filed with ANSI. A proposed new ANS or a proposed revision or
reaffirmation of an ANS to be approved by the BSR shall be submitted to ANSI
within one (1) year from the close of the comment period listed in Standards Action
unless IICRC notifies ANSI in writing of good cause for a different schedule for
submittal.

20.2 Publication

ANSs approved by the Board and ANSI shall be published no later than 180
calendar days from the ANSI approval date. An extension of the publication date
may be authorized by the Board. If an ANS is not published within six months
following its approval, IICRC may request an extension of this deadline from the
ANSI ExSC or its designee. Such a request shall be in writing, shall supply the
reason for the delay, and shall indicate a firm final date for publication. At its
discretion, the ANSI ExSC or its designee may grant an additional period of time
for publication.

21. TERMINATION OF CONSENSUS BODY

Requests to terminate a CB must be made in writing to the Secretariat, and shall

include at least the following:

a) Reasons why the CB should be terminated.

b) The name of the organization(s) that will assume responsibility for maintenance
of the Standards under the jurisdiction of the respective committee.

If it appears, after review by the IICRC Board of Directors and discussion among
the proponent of the action and other interested parties, that it is appropriate or in
the best interests of the IICRC to terminate a CB, then the Board of Directors may,
in its discretion, direct the Chair of the SC to submit the matter to the respective
committee by letter ballot. The letter ballot shall describe the proposed termination
and the proposed transfer of responsibility for the affected Standards. The results of
the letter ballot shall be communicated to the IICRC Board of Directors within ten
working days of completion. The letter ballot shall be advisory only, and the
authority to terminate a committee and transfer standard responsibility rests solely
in the discretion of the IICRC Board of Directors. The IICRC Board of Directors
may make such a decision with or without the assistance of a committee letter ballot.

22. REVISIONS TO POLICIES AND PROCEDURES

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 Proposed revisions to these IICRC Policies and Procedures for Developing and
Maintaining IICRC Approved Standards should be written and submitted to the
Secretariat along with rationale supporting the requested change. The Standards
Committee shall present the proposed revisions to the Secretariat for review and
comment. The authority to revise or amend these policies and procedures rests
solely in the discretion of the IICRC Board of Directors. Following the approval
of the revisions by the IICRC BOD, the document is submitted to ANSI BSR for
approval.

23. DISCONTINUANCE OF A STANDARDS PROJECT

IICRC may decide to abandon the processing of a proposed new or revised
American National Standard or portion thereof as its own discretion and without a
vote of the relevant Consensus Body.

IICRC shall notify ANSI immediately of such actions which will be announced in
ANSI Standards Action.

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