1 With Cisco ONE, what happens when a customer refreshes hardware?

A. The customer must purchase entirely new software licenses.

B. The customer can refresh or go to the next tier of hardware and port or upgrade
software at no additional charge.

C. The customer can refresh hardware in the same tier and port software at no charge but
must purchase new licenses for the next tier of hardware.

D. The customer can refresh hardware in the same tier and port software at no
charge, or go to the next tier hardware and just pay the difference for their software.

2 What approach does Cisco take to provide pervasive and comprehensive security for our
customers?

A. Digital Forensic Model

B. Cisco ONE Security Model

C. Threat-Centric Security Model

D. Insight-Led Security Analytics.

3 Which of the following are included on the Offering Pattern Reference Model?

A. pricing schedules, service agreements, routes to market, and opportunity paradigms

B. offerings, pricing schedules, service agreements, and routes to market
C. offerings, routes to market, pricing schedules, and service agreements
D. offerings, markets, pricing methods, location, and routes to market

4 Which Cisco cloud-managed solution allows customers to unify management in a

secure, browser-based dashboard?

 A. Cisco Intersight
 B. Cisco Meraki
 C. Cisco UCS
 D. Cisco Hyperflex

5 Which Cisco mobile end point application provides instant messaging, voice and
video calls, voice messaging, desktop sharing, conferencing, and presence?

 A. Cisco Jabber
 B. Cisco TelePresence MX
 C. Cisco Webex Teams
 D. Cisco Expressway

6 What is Cisco Unified Fabric?

 A. the fabric that connects people, technology and business

 B. a software-based solution for data centers
 C. a primary building block for cloud-based, virtualized, and general
purpose data centers
 D. the latest technology that is used to power Cisco routers
7 What are the top three protecting capabilities of Cisco Data Center?

 A. detect, authenticate, and replicate

 B. enforce, segment, and access
 C. detect, replicate. and access
 D. segment, enforce, and detect

8 What are the four BOST Enterprise Architecture Framework views?

 A. Business, Operations, Security, and Technology

 B. Business, Operations, Security, and Tactics
 C. Business, Operations, Systems, and Technology
 D. Business, Operations, Sales, and Talent

9 Which phrase describes the NFV ENCS Virtualized branch?

 A. a security application that mitigates vulnerabilities to offer branch and

consumers protection where they need it most
 B. a network device that mathematically verifies the entire network for
correctness
 C. a hybrid platform that combines the benefits of a traditional router and
a traditional server to offer the same functionality with a smaller infrastructure
footprint
 D. a cloud-delivered overlay WAN architecture that facilitates digital and cloud
transformation for enterprises

1 What is Cisco's approach to business outcome sales?

0

 A. Cisco's approach focuses on differentiating itself as a market leader in

security solutions from a profits centric perspective.
 B. Cisco's approach focuses on developing a business-focused view of
the customer enterprise looking at needs and business outcomes from a
customer-centric perspective.
 C. Cisco's approach focuses on increasing revenue and reducing costs from a
customer-centric perspective.
 D. Cisco's approach focuses on enabling its sales team with the necessary
tools and products to increase its market share.

1 What types of collaboration endpoints are offered by Cisco?

1

 A. phone, desktop, room, mobile, and virtual

 B. desktop, room, and virtual
 C. phone, mobile, and virtual
 D. phone, desktop, room, and mobile

1 Which of these is one-step Cisco is aiming to take to reduce the company's

2
environmental impact by the year 2022?
 A. Cisco is aiming to reduce greenhouse gas emissions by 15 percent from its
global operations.
 B. Cisco is aiming to run at least 35 percent of its global operations exclusively
on solar power.
 C. Cisco is aiming to use electricity generated from renewable sources
for at least 85 percent of the company's global electricity needs.
 D. Cisco is improving product power consumption and aiming to increase
system efficiency to 99 percent

1 What three key engines power Cisco DNA Center?

3

 A. Identity Service Engine, Network Control Platform, and Network Data

Platform
 B. Identity Encryption Engine, Network Automation Platform, Network Data
Platform
 C. Network Control Platform, Network Automation Platform, Network
Encryption Platform
 D. Identity Service Engine, Network Automation Platform, Encrypted Traffic
Analytics

1 Which of the following could be considered a business outcome?

4

 A. implement a direct-to-customer experience by the end of FY 2021

 B. respect employees, customers, and suppliers
 C. to nourish people and the planet
 D. customer experience/innovation/fulfillment

1 Which of the following is not a factor that drives the target of the business at a
5
customer organization?

 A. values
 B. client engagement
 C. vision
 D. mission

1 Which is the management component in Cisco's intent based networking solution?

6

 A. UCS Director
 B. DNA Center
 C. UCS Central
 D.  CloudCenter

1 Which hybrid and public cloud solution services help customers design, plan,
7
accelerate, and de-risk multi-cloud migration?

 A. Cloud Connect
 B. Cloud Consume
 C. Cloud Protect
 D. Cloud Advisory

1 Which of the following could be defined as a long-term plan that enables the business
8
to work toward achieving its vision by considering business operations, value
proposition, customers, and finance?

 A. Mission
 B. Objectives
 C. Strategy
 D. Goals

1 Which of the Cisco's channel routes to market uses automated campaigns driven by
9
customer data to optimize seller efficiency and productivity?

 A. Field Sales
 B. Digital Touch
 C. Virtual Sales
 D. Partners

2 What is the negative impact of digitization on businesses?

0

 A. Putting demands on the network

 B. Increasing the security of data
 C. Moving applications away from the web
 D. Making all experiences seem new

2 Which group represents the Cisco partnership levels?

1

 A. Affiliate, Associate, Preferred, Select, Global

 B. Bronze, Silver, Gold, Select, Multinational
 C. Bronze, Silver, Gold, Platinum, Global
 D. Select, Premier, Gold, Multinational, Global Gold

2 Which phrase describes the benefits of the Cisco UCS product range?
2

 A. increased productivity, reduced total cost of ownership, and

scalability to the data center
 B. cloud-based security allowing customers to set up and configure an entire
virtual data center in minutes
 C. cloud based security solution allowing customers to be protected on any
 device at any location
 D. communication on an all-in-one platform designed to fit the way customers
work

2 How is creating and capturing business value achieved by Cisco?

3

 A. strategizing with the sales team on how to empower their sales personnel in
attaining business goals
 B. measuring the efforts of every team in delivering on their promises
 C. delving into the main issues faced by customers and getting feedback from
previous work done
 D. determining the business priorities, business capabilities, and
business solutions that enable the customer-defined outcomes

2 Which of the following are included in Cisco's Collaboration Portfolio?

4

 A. Unified Communications, Unified Management, Customer Care, and

Conferencing
 B. Unified Management, Unified Communications, Conferencing, and
Collaboration Endpoints
 C. Unified Management, Customer Care, Conferencing, and Collaboration
Endpoints
 D. Unified Communications, Customer Care, Conferencing, and
Collaboration Endpoints

2 Which Cisco network administration product enables the creation and enforcement of
5
security and access policies for a company's connected endpoint devices?

 A. Cisco Stealthwatch Enterprise

 B. Cisco TrustSec
 C. Cisco Platform Exchange Grid
 D. Cisco Identity Services Engine

2 In addressing the full attack continuum, what type of capabilities are required before
6
an attack?

 A. Preventive and Response

 B. Predictive and Response
 C. Preventive and Detective
 D. Preventive and Predictive

2 Which services make up the Cisco Unified Wireless Network's Mobility Services
7
Framework?

 A. Guest Access, Security, Data, and Location

 B. Guest Access, Security, Location, and Voice
 C. Guest Access, Security, Data, and Voice
 D. Guest Access, Data, Location, and Voice

2 Which of the following describes the benefits of Cisco Intelligent Automation for
8
Cloud software?

 A. It includes Wireless LAN, Security/SD-WAN, Switching, Mobility

 Management, and Insight.
 B. It builds a robust security architecture while significantly reducing WAN
costs and time to deploy new services.
 C. It automates sophisticated data center and standard business
processes from a single, self-service portal.
 D. It defines the deployment and management requirements of an entire
application stack.

2 Which phrase best describes Cisco's software strategy?

9

 A. implement a build-and-fix software development model

 B. identify and communicate risks
 C. promote collaboration among in teams and organizational levels
 D. use software and software-defined solutions to help customers realize
more value from their IT investments across their organizations

3 Which phrase of Cisco's Sales Cycle involves the presentation of the business case
0
to relevant stakeholders?

 A. Research and Analyze

 B. Customer Commitment
 C. Design and Distribute
 D. Analyze and Design

3 Which of the following is not a feature of Cisco ONE software?

1

 A. Access to innovation, upgrades and new capabilities

 B. License portability and flexibility
 C. Simple set of solutions in networks and cloud
 D. Software license tied to hardware

3 Which of the following provides 360-degree contextual insights across users,

2
devices, and applications using intent-based networking?

 A. Cisco Hosted Collaboration Solution

 B. Cisco DNA
 C. Cisco Meraki
 D. Cisco Unified Computing System

3 Which of the following are features of the Cisco Firepower NGFW?

3

 A. cloud based
 B. unified management
 C. threat focused
 D. fully integrated

3 Which Cisco technology uses software-defined segmentation to simplify the

4
provisioning of network access, accelerate security operations, and consistently
enforce policy on the network?
 A. Cisco TrustSec
 B. Cisco Stealthwatch Engine
 C. Cisco Platform Exchange Grid
 D. Cisco Talos

3 How is a business outcome defined?

5

 A. a strategy that sets out sales targets and tactics for the business
 B. a plan that positions a company's brand of product to gain a competitive
advantage
 C. a process of estimating future sales
 D. a measureable result of an activity or process within the business

3 Which component in DNA Center achieves automation?

6

 A. Tetration
 B. Network Data Platform
 C. Identity Services Engine
 D. Network Control Platform

3 Which program requires partners to offer at least two cloud or managed services
7
based on Cisco technology?

 A. Cisco Solution Partner Program

 B. Cisco CMSP Advanced
 C. Cisco Specializations
 D. Cisco CMSP Express

3 Which is a key benefit of Cisco UCS?

8

 A. unified network fabric

 B. hardware-centric design
 C. distributed infrastructure management
 D. integrated third-party applications

3 During which phases of protection would Cisco's Next Generation Firewalls be

9
deployed?

 A. during an attack
 B. during and after an attack
 C. before an attack
 D. after an attack

4 What is one benefit of the Cisco SD-WAN solution?

0

 A. providing guest networks for customers, system integrators, and vendors

 B. supporting agile software development and deployment processes through
a single point of management
 C. establishing transport -independent WAN for lower cost and higher
diversity
 D. continuous monitoring of the entire network environment in order to detect
an abnormal wireless activity

4 Which type of business requirements define the required parameter for a solution?
1

 A. transitional requirements
 B. technical requirements
 C. general business requirements
 D. functional requirements

4 Which product was first provided commercially by Cisco?

2

 A. fiber-optic networking
 B. multiprotocol routers
 C. remote access devices
 D. wireless networking

4 Which Cisco endpoint is ideal for occasional-use, specialty settings such as

3
cafeterias?

 A. Cisco IP Phone 7800 Series

 B. Cisco Unified IP Phone 6900 Series
 C. Cisco Unified SIP Phone 3900 Series
 D. Cisco DX80

4 What key aspect of digitization allows the deployment of new services without lengthy
4
and costly investments in server or networking infrastructure?

 A. enterprise network architecture

 B. cloud computing
 C. streaming services
 D. data science

4 Which phrase best describes Unified Communications?

5

 A. video conferencing accessible across endpoints, devices, and applications

within an organization
 B. integrated voice, video, mobility, and presence services across
endpoints, devices and applications
 C. voice and video collaboration services accessed from a unified endpoint
 D. mobile endpoint applications that unify voice, video, and presence services
to streamline communications and enhance productivity and collaboration

4 Which of the following are included in Cisco's portfolio of converged infrastructure

6
solutions?

 A. Hyperflex, FlexPod, FlashStack, and VxBlock

 B. Hyperflex, Talos, VxBlock, and VersaStack
 C. VersaStack, VxBlock, FlexStack, and FlexPod
 D. FlexStack, VersaStack, HyperFlex, and VxBlock

4 Which collaboration product can count meeting participants and provide analytics for
7
usage and resource planning?

 A. Cisco TelePresence IX5000 Series

 B. Cisco Webex Board
 C. Cisco Webex Room Series
 D. Cisco MX Series

4 Which is a unique capability of Meraki MX?

8

 A. API-based management
 B. Java-API console management
 C. carrier grade security for data centers
 D. single pane of glass management for full stack branch infrastructure

4 How long is the average "time to detection" of a security threat for Cisco's
9
customers?

 A. 3 days
 B. 100 days
 C. 28 days
 D. 17 hours (updated to 3.5 hours)

5 Which term describes the capability to correlate security information and apply
0
intelligence in order to understand context?

 A. breadth
 B. depth
 C. sophistication
 D. integration

5 Which of the following is a key feature of Cisco Data center?

1

 A. hyperconvergence for databases

 B. seamless multicloud mobility
 C. quick mitigation of threats that breach defences
 D. software-defined segmentation

5 What is the Cisco TelePresence IX5200?

2

 A. a flexible video-conferencing solution designed for small huddle spaces

 B. an intelligent dual-camera speaker tracking solution with two LED screens
 C. a state-of-the-art triple screen featuring a dual row of seats for up to
18 people
 D. an advanced all-in-one desktop collaboration solution featuring high-
 definition video

5 Which networks benefit from the consistent enforcement policies enabled by Cisco's
3
approach to security?

 A. physical and cloud networks only

 B. physical, virtual, remote, and cloud networks
 C. physical networks only
 D. physical, virtual, and cloud networks only

5 Which phrase best describes the Cisco DX series?

4

 A. all-in-one desktop collaboration device with an intuitive touchscreen

 B. a service solution that offers business messaging, calling, and persistent
meeting spaces
 C. a mobile endpoint solution designed to connect teams at any time, in any
place
 D. a flexible and scalable platform for video-conferencing rooms

5 Which feature of WebEx Teams allows customers to collaborate on sketches?

5

 A. bots
 B. whiteboarding
 C. messaging
 D. integrations

5 What is one way that Cisco provides business value to customers?

6

 A. It increases the value of software by making the software portable

across hardware.
 B. It provides better solution suites by focusing exclusively on WAN.
 C. It allows each department to manage IT separately by creating multiple
portals for license management.
 D. It allows IT to consume software only as CAPEX.

5 Which solution offers complete collaboration for midsize businesses up to 1000

7
employees?

 A. Cisco BE6k
 B. Cisco Jabber
 C. Cisco BE7k
 D. Cisco UC1k

5 Which statement about Cisco Unified Fabric is true?

8

 A. Cisco Unified Fabric can only be used in LAN environments.

 B. Organizations must be in the cloud in order to benefit from Cisco Unified
Fabric.
 C. Cisco Unified Fabric enables industry-leading, multidimensional
scalability.
 D. Organizations can trust in the innovative focus of Cisco Unified Fabric,
allowing IT teams to focus on maintaining technology.
5 Which of the following are included in Cisco's current networking product lines?
9

 A. application delivery controllers, LAN, and WAN

 B. switches, routers, and application delivery controllers
 C. switches, routers, application delivery controllers, LAN, and WAN
 D. switches, routers, LAN, and WAN

6 What tool helps the Cisco Business Architect to gain and leverage their knowledge of
0
the customer's business?

 A. Business Model Canvas

 B. Customer Requirement Map
 C. Solution Architecture Design Map
 D. Collaborative Business Model