Applications of artificial intelligence

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Artificial intelligence has been used in a wide range of fields including medical diagnosis, stock
trading, robot control, law, scientific discovery and toys. However, many AI applications are not
perceived as AI: "A lot of cutting edge AI has filtered into general applications, often without
being called AI because once something becomes useful enough and common enough it's not
labeled AI anymore."[1] "Many thousands of AI applications are deeply embedded in the
infrastructure of every industry."[2] In the late 90s and early 21st century, AI technology became
widely used as elements of larger systems,[2][3] but the field is rarely credited for these successes.

Contents
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 1 Computer science
 2 Finance
 3 Medicine
 4 Heavy industry
 5 Online and telephone customer service
 6 Transportation
 7 Telecommunications
 8 Toys and games
 9 Music
 10 Aviation
 11 Other
 12 List of applications
 13 See also
 14 External links
 15 Notes
 16 References

[edit] Computer science

AI researchers have created many tools to solve the most difficult problems in computer science.
Many of their inventions have been adopted by mainstream computer science and are no longer
considered a part of AI. (See AI effect). According to Russell & Norvig (2003, p. 15), all of the
following were originally developed in AI laboratories:

 Time sharing
  Interactive interpreters
 Graphical user interfaces and the computer mouse
 Rapid development environments
 The linked list data type
 Automatic storage management
 Symbolic programming
 Functional programming
 Dynamic programming
 Object-oriented programming

[edit] Finance
Banks use artificial intelligence systems to organize operations, invest in stocks, and manage
properties. In August 2001, robots beat humans in a simulated financial trading competition[4].

Financial institutions have long used artificial neural network systems to detect charges or claims
outside of the norm, flagging these for human investigation.

[edit] Medicine
A medical clinic can use artificial intelligence systems to organize bed schedules, make a staff
rotation, and provide medical information.

Artificial neural networks are used as clinical decision support systems for medical diagnosis,
such as in Concept Processing technology in EMR software).

[edit] Heavy industry

Robots have become common in many industries. They are often given jobs that are considered
dangerous to humans. Robots have proven effective in jobs that are very repetitive which may
lead to mistakes or accidents due to a lapse in concentration and other jobs which humans may
find degrading. Japan is the leader in using and producing robots in the world. In 1999,
1,700,000 robots were in use worldwide. For more information, see survey[5] about artificial
intelligence in business.

[edit] Online and telephone customer service

An automated online assistant providing customer service on a web page.

Artificial intelligence is implemented in automated online assistants that can be seen as avatars
on web pages.[6] It can avail for enterprises to reduce their operating and training cost.[6] A major
underlying technology to such systems is natural language processing.[6]

Similar techniques may be used in answering machines of call centres, such as speech
recognition software to allow computers to handle first level of customer support, text mining
and natural language processing to allow better customer handling, agent training by automatic
mining of best practices from past interactions, support automation and many other technologies
to improve agent productivity and customer satisfaction.[7]

[edit] Transportation
Fuzzy logic controllers have been developed for automatic gearboxes in automobiles (the 2006
Audi TT, VW Toureg[citation needed] and VW Caravell feature the DSP transmission which utilizes
Fuzzy logic, a number of Škoda variants (Škoda Fabia) also currently include a Fuzzy Logic
based controller).

[edit] Telecommunications
Many telecommunications companies make use of heuristic search in the management of their
workforces, for example BT Group has deployed heuristic search[8] in a scheduling application
that provides the work schedules of 20,000 engineers.

[edit] Toys and games

The 1990s saw some of the first attempts to mass-produce domestically aimed types of basic
Artificial Intelligence for education, or leisure. This prospered greatly with the Digital
Revolution, and helped introduce people, especially children, to a life of dealing with various
types of AI, specifically in the form of Tamagotchis and Giga Pets, the Internet (example: basic
search engine interfaces are one simple form), and the first widely released robot, Furby. A mere
year later an improved type of domestic robot was released in the form of Aibo, a robotic dog
with intelligent features and autonomy. AI has also been applied to video games.

[edit] Music
The evolution of music has always been affected by technology. With AI, scientists are trying to
make the computer emulate the activities of the skillful musician. Composition, performance,
music theory, sound processing are some of the major areas on which research in Music and
Artificial Intelligence are focusing.

[edit] Aviation
The Air Operations Division AOD, uses AI for the rule based expert systems. The AOD has use
for artificial intelligence for surrogate operators for combat and training simulators, mission
management aids, support systems for tactical decision making, and post processing of the
simulator data into symbolic summaries.

The use of artificial intelligence in simulators is proving to be very useful for the AOD. Airplane
simulators are using artificial intelligence in order to process the data taken from simulated
flights. Other than simulated flying, there is also simulated aircraft warfare. The computers are
able to come up with the best success scenarios in these situations. The computers can also create
strategies based on the placement, size, speed, and strength of the forces and counter forces.
Pilots may be given assistance in the air during combat by computers. The artificial intelligent
programs can sort the information and provide the pilot with the best possible maneuvers, not to
mention getting rid of certain maneuvers that would be impossible for a sentient being to
perform. Multiple aircraft are needed to get good approximations for some calculations so
computer simulated pilots are used to gather data. These computer simulated pilots are also used
to train future air traffic controllers.

The system used by the AOD in order to measure performance was the Interactive Fault
Diagnosis and Isolation System, or IFDIS. It is a rule based expert system put together by
collecting information from TF-30 documents and the expert advice from mechanics that work
on the TF-30. This system was designed to be used to for the development of the TF-30 for the
RAAF F-111C. The performance system was also used to replace specialized workers. The
system allowed the regular workers to communicate with the system and avoid mistakes,
miscalculations, or having to speak to one of the specialized workers.

The AOD also uses artificial intelligence in speech recognition software. The air traffic
controllers are giving directions to the artificial pilots and the AOD wants to the pilots to respond
to the ATC’s with simple responses. The programs that incorporate the speech software must be
trained, which means they use neural networks. The program used, the Verbex 7000, is still a
very early program that has plenty of room for improvement. The improvements are imperative
because ATCs use very specific dialog and the software needs to be able to communicate
correctly and promptly every time.
The Artificial Intelligence supported Design of Aircraft [1], or AIDA, is used to help designers
in the process of creating conceptual designs of aircraft. This program allows the designers to
focus more on the design itself and less on the design process. The software also allows the user
to focus less on the software tools. The AIDA uses rule based systems to compute its data. This
is a diagram of the arrangement of the AIDA modules. Although simple, the program is proving
effective.

In 2003, NASA’s Dryden Flight Research Center, and many other companies, created software
that could enable a damaged aircraft to continue flight until a safe landing zone can be reached. .
The software compensates for all the damaged components by relying on the undamaged
components. The neural network used in the software proved to be effective and marked a
triumph for artificial intelligence.

The Integrated Vehicle Health Management system, also used by NASA, on board an aircraft
must process and interpret data taken from the various sensors on the aircraft. The system needs
to be able to determine the structural integrity of the aircraft. The system also needs to
implement protocols in case of any damage taken the vehicle.

[edit] Other
Various tools of artificial intelligence are also being widely deployed in homeland security,
speech and text recognition, data mining, and e-mail spam filtering. Applications are also being
developed for gesture recognition (understanding of sign language by machines), individual
voice recognition, global voice recognition (from a variety of people in a noisy room), facial
expression recognition for interpretation of emotion and non verbal queues. Other applications
are robot navigation, obstacle avoidance, object recognition.

[edit] List of applications

Typical problems to which AI methods are applied
 Pattern recognition  Computer vision, Virtual reality and
o Optical character recognition Image processing
o Handwriting recognition  Diagnosis (artificial intelligence)
o Speech recognition  Game theory and Strategic planning
o Face recognition  Game artificial intelligence and
 Artificial Creativity Computer game bot
 Natural language processing, Translation
and Chatterbots
 Nonlinear control and Robotics

Other fields in which AI methods are implemented

 Artificial life
 Automated reasoning
 Automation
 Biologically