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ens | Leadership Blindspots tiie mnpietaiey
BUIMDBPOTS J successful Leadersldenty and Overcome the ‘orthvon tal and prof wnet
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adersip Bint" ,
‘ecruse most people dnt know they even bave Bindspets. tn this novledgeabe,
‘ueful manual management constant Rober Brace Shay" exlins leadetip
‘ndpot and their cater. He tel you Boo Sind and manage our Mindspte The
‘ook appendix nodes a uel LeadreipBinapot Survey, also avalable ating
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In this summary, you will learn
+ Wat "tindepo are,
+ What the tn oo cause ae,
+ How they manifest and
Take-Aways
+ A°Dlinisor"o an unrecopuzed weakness or teat that has he potential 1
{ndemunes leader soeces Bundsots ca salotge 2 kale.
+ inspot expecially afc people wi are unarethat thy areunaare
+ Binspos stem rom oreconene, inexperience to much information,
‘emitignal thing cog dsonance, poor incentives snd Terre
‘tatortona
+ Every leader has bindpots, Uderstanding yous aval insight
+ Binds cen pee your ining in oneerigim oram, oe
+ Bindspos can be good o tad. Fire out which ones to focus on and wichto
‘noe
+ Leaders bene fom proces that ase arateness of thet ndspots an
ool Who alert tam hen the are seg somethang para
+ Lenership requires aking the moet reveling questions in the mos effective
+ Tocomrect your bindpots, tt ee thing for yous ok for contrary data
‘eave ofanoematon ates dou tse get ousde ee and et our ideas,
+ Ext elfconidence wile understanding that you don't hae ll tbe never
Summary
-A.CPennes for Your “Biindspot™
‘Mtr scatrymoprto, the JCPenney department tor hin eed toe
org. The fm nated new CED, Ron Stn, former bead of apple's probe
“mebestondbrghesn NASON
Se0
= Johnson revamped Jenne. He sifted thei rom ts ead oe asa usted
es “swyplie of private-label, discounted merchandise to a purvevor of popular brands at
Fret eng ow prices Rowers inser warned okason shout moving too fr a of.
spot” ‘They remioed in tat he was a stanger to JCPean eal mast. Slfcoafet
{ncn of his or son, Johnson ered al of tht ae
Johns pan fied ay: witht Jcvemey’s wl dee dicots, peal
Joyal estes took tir sbopine csewiee. The company sue a3 ion os
Alrng Johan ft ya x CHO. Ae onesies school profesor pt, iCPemey
Sad een um ino adh when be aoe, tater than geting Rack othe
ad, eset setiton ie”
. Mideangefhon na, where Joon ad inl experince, ae Bi atch
srereet cone om sling Phones in tend Apple stores. Tough be ws in now eto,
ae Joon remained coined hs apprseh was gh aod that thse who questioned
1 were wong. He ball aban, clinging oh Dibdsot, eing o bis gt instinct
instead of infependent market researc othe sidanc of experienced profesional.
He inade irational mites that lt cheer ting “What nat he thinking?”
Be mags Sabena, Sustaies alee“gh ecievers_are
“requety crcen 2
splot aon
perspective heh can
ether ding
strenghand meet
Somcant weaknes”
“tester whatnot
seid daring the
Aicuston ofan ue
‘hoeis mowers! =
Dareetary on dcione
{hae te caer beer
wil be problema.”
eer
eet
Dorit dorm about
{hemsciees Thirst
Imanadeantage ever
those who are more
vette
“Tnsome cases tne at
‘hetp ofan gant
‘Rona those st er
Teele pariapate nan
the goal of avoiding
cogs”
Diagnosing Mlindspets
[Ablidepris an untecogniaed weaess rtheest hatha the pote to underne
‘ead’ saceas” You can recopize your bindspas, bt eat if you know to watch
(out for them. The mest common Blindspts fect Fades who are unaware of their
Sespoct on oer people pd unaarethat hey are naar
indpots are personal shortcomings that leaders dost se fen masfaing a an
lnabalty to ecduate “teams, oranzains and marks" with abject. Not all
lndepot ae bod: ome help leaders dapt to challenging situations. Many Iaders do
[Sls judgment and soe Ts aaurane and esiberate buoys an aaable ea
to atte hat enables them to push past ifeult ~ dhough ease ~ bars that
‘dtr less confident people. Where ote see nor vbstanes scurate thee
‘confident ders roman lind to problems forge ahead an, sometines, scopic
‘heigl
‘het inspos ae Mop, thats, unt these ender an vonghshod ove ely and
their impervious confidence lever thetn marooned again insurmountable bates,
bjt fares Instead of courting diate, sty lenders lance vo conflicting goa:
‘They demonstrate the ight dee of anuranee tone and motivate hte
wile recopseiag thei on Timtations and avedng the problems that develop fom
‘being cok mar leaders maintain thei optimism, see dreunstnces objeines ae
‘cognze challenges Ina perf weed, indspet an form abridge between “el
‘onde and odo”
“The late Steve Jobe, Apple former CEO, had “towering stengts” and “towering
indepots” Some wanders of bis team chimed tht Jobs had a “reality distton
Sle" ap amon magil sity to we any information oo hand t prove tat his
ott af ie vas alvass Hat Hvestualy Jeb eared to manages hiaaspos. He
‘Stated hiring talented people who weren't tai hallnge im Finally, be was abe
‘ochang is thinking ben neces
In contrat, apotbr American busines ion, Henry Ford, let his ndopot rule in
sod they rary iad Bis barinee An ndaetriab-age sory, Ford anand he
{automobile ftom a lsu purchase forthe Heh to a popular Vehicle the average
‘woking person could afford Forts vison pai of By 921, move than Dal of the
‘sstomoties sold inthe United Snes were Fords
But when his competitors, parcust General Motors, ebook up the market by
fering a varity fear models and financing options, Ford sa no reason to change
‘buses sa resto his blndspot the Ford otor Compan lst postion 3s
the dominant US auto compan The US goremment limos tok oer he company as
1 mater of atonal secant during Wort War IL At ope of Ford long tine
squantanees sid “The lation of Henny Ford's minds about a ear ect si
posse tomate
‘Do be bind tothe ely ofyour sation, Keep a open ind adit your mistakes
and bereaéyto change course when cesar.
‘Spotting Blindspots
‘You cant Gx problem if you do Snow # ete Methods fr diagnosing ~ and
eating with ndspat inde
« "Review your mistakes for reaceurring wenknesses” — Ack yours
“ihn ens pin tas ane mash wee th cso
“Do'the pte sugetrocerringSindspot What ations sre nese 0
prevent hese mistakes om ecaring again tbe fre”
+ “Sole feedback trom those with Insight about you" — Aske sour
colleagues to etaluate our potential leo arenes: wih gad You ta
your empanyo its marke.
‘crucial Areas
‘The mest commen Windspots occur in “eas in whic leaders lok awareness of thei
‘weaesses Inver lsat leader's particular bei oes ot mate ety
Most ndpot that ait adel iat one of four eatgories
1: Sel? ~ In the res of "Your own beliefs and beh you alto understand
‘bj fle! then round you, For example «CED psp sec tothe ae
empowering senior exetives, but makes ll important decease
2 "Team" —Whea you evaluat th epaiites and motires of your tan” you
dont sccutey ace memben! stegihe and wesinewee, Ths ie often the
‘underying problem whos leaders contend hatte team ae unconing athe
‘ihest posible ee, wie in elt; many members are perning thei be
oot.
{:"Company” - Your opinion sbout “the capsilies and cure of your
ganization” is Gave. For instance, 2 frm’ leaders might believe i oetses
‘whokheartedly on eustamer when, infact, most managers are proraing
‘aterm pli:
| Maeket” Leader fice with this Mindepot cant judge “the tad ae
competitive threats [he industry” rab or coneie future barges: This
‘lncspot monte chen ender sense tnt an aesnnation = core business
‘irene rer asthe maieplace hi,
Origins of Bindspots
‘Thetain oo causes ofblindspots ae
+ “Experience gaps” — 1 may be had t understand mates outie of our
eapeneace,
|. “Information overload” — Most folks can deal rationally with only Hitedskallfiel at justifying their Smounts of data. To compensate for being overwhelmed, they may oversimpliy
‘minting and bein ~ {he elements ofa complex problem br heeding onto the information right it
‘oie ptf beta ‘font of tem They may ~ ceberatey or at = tall tbe aware of aellany
Aovit about heir trea and dangers
tteatnestes ad he + "Emotional bias” somone wo = enovonal ives ina epee esl,
‘reas hey fae.” ‘might san the face” to take that outcome tote Hey. Lents ate 38
‘Sasepbleto this isnaspa bane ce.
+ "Cognitive disronnnce” —This ithe state of hlding to views tat coi.
(Onen, cogstve disonmnce develops in regard to selfimase, For exemple
[eaders ray fel compelled to jsf or Fatale unatea aeons ina eo
to convince themsafre that he bokated proper
+ “alisaligned incentives” ~ Dunia te 19705, the Ford Pinte vas America’
‘ertaling subcompact The Ford Slotor Conpany pressed is engocers fo
‘ee the costo he ears dein abd production Far sider ne he 3b
{ok was dangerous and mbes to explosion Executive gnored the pote
“Blindspots are worthy because, as one Ford leader said, "Safety doesn't sell.” The results were
fete cre the ‘Shree semen ous Prd sa dopa ae
aes ‘them unviling to anticipate the consequences oftheir actions: more than 1.3
cantceaioh Adie ‘illness to Fort opus sn there Pm
Binder tegen |. “rarer eetortions”~ leer ore ap the lat, hy este
fee pres ‘gees tered aad rete spect” norman Tas gnats
pice Anup lad mates ied rth eds tonsa clone
+ sOvereonfenee"~ Mot people who eat neni esto are hi
ecu making occ af reper, en har otal ahs
So bree han erage Tas Como Sapte ba Geom at
‘des ave toe trace eepteal conta endente
CConroling Your Bindspate
‘retire tsi oles yor aaron ofr pote
“aastiee 1 See for yourself ~ mad your anion to your estamer and mets”
‘Aapktadmerou |” Tak ike our ewtomes Vo our toe ttre ih len and one
theo igen teers, Ine cstomers totam megs anita om thr pa Met
Canpler cate scustealy wih yout highest gue hw ty von he
spe) Cony Fania youre Row eet nantes ote att
‘and tt bse operations Be nec var
2. "Seek out that which dscnfems wat you believe” ~ act as «devs
‘Meee td queen yar ov dc ar ob-epee cere foe
ow your cologne sce you ara leader, Feemaly aver your Wan
teense. Contt sip entre by tang to enpoes “ne ee
‘wr your tum seer, Sk them oo te aed change te ay
per ad Wa eer aie do ou have” Aig ded al ees
“thintisen toronto pce“ threats Secon ew tal ets.
Fett peat dy "Develop peripheral vision” ~ Meet one or one with ou team meer
ting atom our eae tered the ign at dt wt hy aly ak Need
fexooraruconsctoncs bao cn 2 innate mwa pol st, ak robing gusting 0
aera erm l'on can Mak sue yor eam members eevee cea
Sno ndchen ‘Sue st ou pla pote, Fos a open to ete
ovr hat bn re =
GEL (aniyeroe, 4. “Bull network of trased advisers” Gather people count aon
former ne cE0) “ue en sateg new ently poll roams and our impcton
Jur ersnnon sedwestone Fy conser ts opie ses a
"angemen prin our aso goup. eck ade bore mang dion
aden Woond ade at aes we
5 Promote productive tam fights” ~ To erat thei es eer,
feo he aan nt pusene ends neal an frm 2 vee 2
trons son cen, ene om edad tm ele whe cane and oft
frat prmctnes epee tn pion, Fees ou en on eb ee
. ‘clon een mars oentge ot en eel es he
showin ene itamean pret en ate al ea oben ndesand at eee
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Tolacd letra cn fncton ats Know wich lest pl a
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About the Author
‘Managment consultant Robert Bruce Shave specializes in adeship perfomance, His boss incud Trust in he
Balance, Dacntnaous Change and Organisational Arcee
OFinanes on | oo as # Fonte a owe “Y Bay ebook
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