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BUS 1101 Written Assignment Unit 2

This document discusses how SAS uses the P-O-L-C (planning, organizing, leading, controlling) framework for employee management. It describes how SAS provides a clear vision and mission, empowers employees, and ensured job security even during economic downturns. It also notes SAS' focus on organizational culture, open communication, flexible work hours, and employee health. The document concludes that SAS is a role model for modern organizations due to its freedom, trust, and focus on employees.

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Azalia Delgado Vera
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513 views4 pages

BUS 1101 Written Assignment Unit 2

This document discusses how SAS uses the P-O-L-C (planning, organizing, leading, controlling) framework for employee management. It describes how SAS provides a clear vision and mission, empowers employees, and ensured job security even during economic downturns. It also notes SAS' focus on organizational culture, open communication, flexible work hours, and employee health. The document concludes that SAS is a role model for modern organizations due to its freedom, trust, and focus on employees.

Uploaded by

Azalia Delgado Vera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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BUS 1101: Principles of Business Management

Written Assignment Unit 2

University of the People


BUS 1101: Principles of Business Management
Written Assignment Unit 2
Instructor: Sandra Sheppard
03 February 2021
BUS 1101: Principles of Business Management
Written Assignment Unit 2
Written Assignment Unit 2
SAS is using the four important factors of employee management, which are planning,

organizing, leading and controlling (P-O-L-C) and actually “has perfected the art of

employee management.” (Carpenter, Bauer & Erdogan, p. 67) through these various factors

and innovative ideas and approaches. SAS gives their employees a very clear vision and

mission statement which is not just words but actually a fundamental part of their entire

culture and operations. The goal that they are constantly striving towards is to be and stay the

number one company globally in terms of software development and analytics. Furthermore,

SAS trusts their employees and empowers them. Every employee has a role to play that has a

tremendous impact on the business. They have over 10000 employees worldwide to create

software which is not only innovative, but it is used by customers, users and companies

around the globe. All of the above describes the planning aspect of the P-O-L-C framework.

Going forward to the organizing part of P-O-L-C, SAS has a big focus on organizational

design and their company culture. SAS gives their employees job guarantees and makes them

feel safe. For SAS, the employees are the most important assets in the organization. Even in

2009 when organizations were cutting costs and laying off workforce, SAS stood by their

guns and did not fire any employees because they knew this would destroy trust otherwise

and they would need their employees once the market recovered again. The fact that SAS is

so invested in their employees would make anyone want to do their best and perform at their

best. Positive work attitudes is a given when the company can make promises that they intend

to keep and when employees feel wanted.


BUS 1101: Principles of Business Management
Written Assignment Unit 2
“Open communication, respect from fellow employees, transparency into career-paths, and

being treated as a human being.” (C. Crowley, 2013) are important characteristics of the

leading aspect in the P-O-L-C management framework. Low performance isn’t an issue with

a turnover of 4%. With their regular employee satisfaction surveys its no wonder this

company is so successful.

“The firm gives employees tremendous freedom on the hours they work and when they use

any of the campus services. It’s not uncommon to see people in the gym long after the

traditional lunch hour.” (C. Crowley, 2013) With such freedom, I would doubt that any

employee would need to take time off or be absent from work for any reason. Many

business’s today frown upon those employees who take time off when they are sick or when

they have family emergencies. It is so refreshing to know that SAS stands behind their

employees and has flexible working hours. SAS also invests in their employee’s health by

providing them with a gym.

In conclusion, I must say that SAS is a role-model for modern organizations and those who

want to transform to a modern organization as well. Freedom, trust, a clear vision and acting

as they say are important factors in today’s organizational landscape and definitely a business

that I would like to be apart of.


BUS 1101: Principles of Business Management
Written Assignment Unit 2
References

Crowley, C. (2013). How SAS Became the World’s Best Place to Work. Retrieved

from https://www.fastcompany.com/3004953/how-sas-became-worlds-best-place-work

Carpenter, M., Bauer, T., & Erdogan, B. (2010). Management principles, v.

1.1.  https://2012books.lardbucket.org/books/management-principles-v1.1/index.html. 

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