As To Acceptable Quality
As To Acceptable Quality
Section 32(a) CPA 1999 - Goods are deemed to be acceptable quality if they
are:
I. fit for all the purposes for which goods of the type in question are
commonly supplied.
II. acceptable in appearance and finish;
III. free from minor defects;
IV. safe;
V. durable;
Section 32(b) stated that a reasonable consumer fully acquainted with the state
and condition of the goods, including any hidden defects, would regard the
goods as acceptable having regard to
I. the nature of the goods;
II. the price;
III. any statement made about the goods on any packaging or label on
the goods; any representation made about the goods by the supplier
or the manufacturer; and
IV. all other relevant circumstances of the supply of the goods.
Henry Kendall & Sons v William Lillico & Sons Ltd
Lord Reid suggested that, as the object of disclosure is to give the seller an
opportunity to exercise its skill and judgement in making or selecting goods,
the purpose must be stated with sufficient particularity.
Puncak Niaga (M) Sdn Bhd V Nz Wheels Sdn Bhd
The appellant had sued the respondent, for selling the car which was unfit for
its purpose and not of acceptable quality. The appellant contended the
respondent had breached the implied guarantees under the Consumer
Protection Act.
In Matang Plastik & Metal Work Industries Sdn Bhd v Daimler Chrysler
Malaysia Sdn Bhd & Ors, the Court of Appeal held that the implied
guarantees in the CPA apply to a used car, thereby establishing that the CPA
applies to second-hand goods.
Ty Auto Car Dealer Sdn Bhd v Tribunal Tuntutan Pengguna & Anor
The Vehicle that bought by the respondent soon developed various problems
such as turbo failure, excessive noise from drivetrain and from axle, engine
problem, problems with the injector, the wiring and the computer of the said
Vehicle. The Respondent incurred expenditures on the repairs of the said
Vehicle. The Respondent therefore filed a claim against the Applicant before
the Tribunal for Consumer Claims
Tribunal held that though the said Vehicle was a used car, Section 32(1) of
CPA nevertheless implied that it has to be of acceptable quality.