Customer Communication: Honeywell Commercial Video Products End of Support Notification
Customer Communication: Honeywell Commercial Video Products End of Support Notification
Customer Communication
Honeywell Video products within warranty will not be impacted by this End of Support notification. However Honeywell will have
no obligation if defects resulting from unauthorized modification, misuse, vandalism, alterations of serial number, or other causes
unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products
sold.
The IT industry has been evolving fast and most of legacy kernels such as Open Source Software (OSS) and drivers have not
been updated by the suppliers. It makes it difficult for Honeywell to provide further support for End of Life (EOL) products. With
this announcement of End-of -Support on mentioned products, Honeywell will no longer provide support for the requirements of
new features, integration and cyber security updates.
Please contact Honeywell account managers, sales and/or technical engineers in respective regions, if you have any requirement
for the replacement of legacy products from Honeywell. We offer a new generation of commercial video products and solutions
delivering superior video quality performance, easy integration with other solutions, improved user experience, enhanced cyber
security risk reduction, and lower installation, operation and maintenance costs.
This discontinuation affects all part codes listed in the table below:
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