GMP Failure Investigation
GMP Failure Investigation
Specification (OOS) category. Remember that OOS is not product failure, it is just a
deviation from the specified test results. It may occur due to one of the following reasons
– laboratory error, non-process related error, process related error. GMP failure
investigation is also a fair business practice which reduces the rework and eliminates the
Above all, investigating into GMP failure ensures that the patients get an effective and
As soon as the analyst detects an OOS result, makes a mistake in performing analysis,
uses incorrect standards or miscalculate the data, they should immediately inform their
supervisor about the issue. The supervisor works with the analyst to conduct an
investigation. If no apparent reason for the OOS result was found, the supervisor reports
to it to the quality assurance department within a specified period, generally 24-48 hours.
This is when begins the formal investigation with an attention to corrective action. The
company must have a clearly descried SOP for the area or the process where the incident
occurred.
At this stage, a checklist is developed to identify the sources of the error that could have
The level of investigation depends upon complexity of the problem. Sometimes, it may
require an in-depth investigation, other times, it’s perfectly fine to go ahead with the
simple trend analysis and other acceptable tools. The analyst and supervisor determine
In case, the issue is assigned to a testing laboratory, it performs the test for original
samples again. If the results of testing laboratory meet the acceptance criteria, the
company invalidates original OOS result. All the procedures and root causes are
First phase was based on the condition that testing laboratory successfully identifies the
root cause of out-of-specification results reported. What if it couldn’t? All the reasons,
justifications, evaluation criteria, SOPs and other protocols are documented. If the cause
warranted. If no manufacturing error is reported and the quality assurance department has
sufficient data obtained from retests and product history to decide that the original OOS
error was due to the unassignable laboratory error, then the department concludes that
Primary objective of the last phase of investigation is to recognize the most probable
cause of the OOS result. In case, laboratory testing was identified as the primary cause,
the company should consider retraining its employees and/or apparatus maintenance. The
final report specifies testing procedures, validated processes and people responsible for
Entire failure investigation process must be completed within a predefined time period,
usually 20 working days. If completion of failure investigation is not possible within this