SSPC-QP 9 Application of Architectual Paints Coatings
SSPC-QP 9 Application of Architectual Paints Coatings
August 1, 2008
Editorial Revisions February 15, 2012
1
SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
requirements for each of these categories are presented in Compliance Program in accordance with requirements of
Section 3. Sections 3.3.3 and 3.4.2. No site audit is required to qualify
for this Category.
2.4 EVALUATION CRITERIA: The Qualifying Agency Category 4: Contractor has minimal experience (0-2 years)
shall develop criteria or rating plans to initially evaluate and but has established programs to comply with the Management
monitor each applicant against the established criteria. The requirements of this procedure as a result of a review and
Qualifying Agency shall also determine which of the specific acceptance of submittals by the Qualifying Agency. No site
evaluation items within the four categories are to be reviewed audit is required for this Category.
during follow-up audits, ensuring the items evaluated are the A comparison of the requirements for each of the catego-
same for all applicants. ries is shown in Table 1.
To qualify for any category in the leftmost column, the
2.5 QUALIFICATION CATEGORIES: This standard is contractor shall meet all of the requirements listed in the
composed of four qualification categories described below. corresponding row. For example, to qualify for Category 1,
Where no Category is specified in a contracting document, the contractor shall: 1) have greater than five years experi-
requirements for Category 1 shall apply. Contractors who are ence; 2) have implemented a formal Quality Monitoring (QM)
qualified to Categories 4, 3 or 2 are expected to progress to program; 3) have implemented formal Safety and Environmental
the next highest qualification category within a time frame Compliance programs; 4) have submitted an application for
established by the qualifying agency. certification accepted by the qualifying agency; and 5) have
Category 1: Contractor has demonstrated a minimum passed an external audit at both its headquarters and one or
of five years of successful experience applying architectural more representative job sites.
paints and coatings in the commercial or institutional property In another example, a contractor who has 10 years
markets and is found to be in compliance with all requirements experience in the commercial painting industry and a written
of this procedure. Category 1 qualification requires both an and field-implemented Safety and Environmental Compliance
office and a jobsite audit. program but who lacks a written QM program will not qualify
Category 2: Contractor has demonstrated a minimum of for Category 1. That contractor shall enter the program in
three years of successful experience applying architectural Category 3, and cannot move into Category 2 until a written
paints and coatings, in the commercial or institutional property QM program has been developed and an on-site audit has
markets and is found to be in compliance with all requirements been passed. To move into Category 1, the contractor shall
of this procedure with the exception of full implementation be able to demonstrate field implementation of the written QM
of a Job Quality Monitoring System in the field. Category 2 program and pass a field and headquarters audit.
qualification requires an office audit only.
Category 3: Contractor has a minimum of two years 3. General Qualification Requirements
of successful experience applying architectural paints and
coatings in the commercial or institutional property markets 3.1 MANAGEMENT PROCEDURES: The applicant shall
and is found to be in compliance with all requirements of this demonstrate adequate procedures for disseminating company
procedure with the exception of development and implementa- policies and procedures to workers, administrative and financial
tion of a Job Quality Monitoring System and an Environmental staff as follows:
TABLE 1
SUMMARY OF REQUIREMENTS FOR COMMERCIAL PAINTING CONTRACTOR
QUALIFICATION CATEGORIES
Formal Safety/
Environmental
Minimum Years Formal QM Compliance Application & Pass On Site
Category Experience Program Program Submittal External Audit
Yes
Category 1 5 Implemented Implemented Yes (Headquarters and
Jobsite)
Yes
Category 2 3 On Paper On Paper Yes
(Headquarters Only)
Category 3 2 No No Yes No audit required
Category 4 less than 2 No No Yes No audit required
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SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
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SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
b. Description of work performed, including: generic b. Unless third-party inspection is required for a specfic
types of architectural paints/thinners applied with project, the coating inspector is typically provided
name and address of manufacturers; equipment used; by the contractor. The contractor shall employ the
project and shift supervisor’s name(s) and number services of a Paint Inspector(s) who has (have) sat-
of painters required per shift; special safety or envi- isfactorily completed formal architectural painting,
ronmental requirements or provisions; approximate coating and inspection training.2In addition, inspectors
volume of product applied. shall have a minimum of one year of architectural
painting and coating experience. The contractor shall
Equipment: The contractor shall have in place: ensure that a qualified inspector performs all inspec-
a. A system for making and documenting repairs to tions and results are reported as required by contract
equipment and vehicles that limit disruption of pro- documents. It is possible for an appropriately qualified
duction. employee to perform the duties of both the Quality
b. Written preventive maintenance plans for major Control Supervisor and the Paint Inspector.
equipment (e.g., compressors, paint pumps; pres-
sure washing units; spray equipment; ventilation 3.3.2 Personnel Qualifications (Certification Categories
equipment) and evidence of use of such plans. 3 & 4):
a. Paint Inspector(s). All architectural painting and
Facilities: The contractor shall maintain proper storage of coating inspectors shall provide documented proof
coating materials in accordance with manufacturers require- of formal architectural coating inspection training
ments and governing safety regulations. At a minimum, acceptable to the Qualifying Agency.
flammable materials shall be stored in approved containers;
storage area temperature shall be maintained in accordance 3.3.3 Inspection Procedures and Recording Systems):
with manufacturer’s recommendations or overriding safety The contractor shall have a Quality Procedures Manual, which
regulations; paint and solvent shall be stored under cover contains implemented procedures on:
and out of direct sunlight; storage area shall have operable a. How to operate, calibrate and check accuracy (per
fire extinguishers and explosion-proof lighting (if applicable); manufacturer’s instructions) of inspection and test
smoking shall be prohibited; mixing of paints shall be prohib- equipment required to perform job quality control.
ited in the storage area; paint with expired shelf life shall be b. Maintaining and filing in-process and final inspection
segregated from current material; storage area is to be kept reports to record such key information as: ambient
neat and orderly, free of accumulation of empty paint cans, conditions at the start of the job and during painting;
combustibles, and other debris. thinners used and amount; mixing; tinting done; de-
tergent washers or other cleaning agents used during
3.3 JOB QUALITY MONITORING: The contractor shall surface preparation; repair materials used; moisture
demonstrate the existence of inspection equipment and quali- on the surface or transmitting to and from the surface;
fied personnel within the organization who are responsible for wet film thickness of paint applied; equipment used
the job quality monitoring procedures. Quality monitoring (e.g. roller size and type; brush size and type; spray
personnel shall demonstrate knowledge of proper maintenance pressure and tip size). In all instances, the contractor
and use of inspection equipment. Quality monitoring personnel shall document objective evidence of compliance with
are responsible for inspecting work performed, documenting contract requirements, including referenced technical
inspections, and maintaining document control procedures to documents.
ensure conformance with contract requirements. The Qualifying c. Documenting that quality control personnel report
Agency shall establish the criteria for monitoring and has the results directly to the designated level of authority in
option, at its own discretion, to recognize third party certification a timely manner.
as a means of qualifying monitoring personnel. d. Ensuring contractor has formal process control
procedures (PCPs) in place to ensure that repairs,
3.3.1 Personnel Qualifications (Certification Categories surface preparation, painting and related work is done
1 & 2): in accordance with customer and material supplier
a. The contractor shall employ a Quality Control Supervisor requirements.
who has documented proof of successful completion e. Stopping work not conforming to specification and
of SSPC Quality Control Supervisor (QCS) training manufacturer’s requirements and identifying, isolat-
or equivalent training acceptable to the Qualifying ing, and documenting non-conforming product.
Agency. In addition, the Quality Control Supervisor f. Documenting successful completion of corrective
shall have a minimum of 2 years of experience in rework.
quality control for architectural paint and coating ap-
plication or related functions.
2
A training program equivalent to the program offered by The
Master Painters Institute (604) 298-7578; http://www.paintinfo.
com) will satisfy this requirement.
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SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
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SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
4.5 EVALUATION OF APPLICATION AND DETERMINA- from the Qualifying Agency. Comments will be in the form
TION OF STATUS: At the conclusion of the evaluation process, of replies to specific questions asked of owners regarding
the auditor will submit findings to the Qualifying Agency, which performance on specific jobs. Owner comments will be treated
will make the final decision regarding applicant status. as confidential.
4.5.1 Qualification: The Qualifying Agency will make final 4.8 REVOCATION: Failure to undergo an annual audit or
determination of the applicant’s qualification status based on pass an audit performed by the Qualifying Agency to maintain
the findings of the auditor and disciplinary or other evaluation qualification following initial qualification, or failure to meet
and administrative criteria defined in the application materials. disciplinary or other evaluation criteria established by the
If the contractor meets program requirements, the Qualifying Qualifying Agency is cause for suspension or revocation of
Agency will issue a certificate identifying the applicant by name program designation. The Qualifying Agency has the option
and by location of the applicant’s headquarters and the category to determine if audits conducted to determine continued
of qualification issued. Subsequent annual reconfirmation is qualification are announced or unannounced. Unless other-
subject to the Qualifying Agency’s requirements. wise determined by the Qualifying Agency, these audits are
performed annually.
4.5.2 Withhold Qualification: If qualification is with-
held, the Qualifying Agency shall submit to the applicant an 4.9. QUALIFICATION PERIODS: Contractors accepted
itemization of deficiencies or other reasons, which resulted into the program at Category 4 automatically advance to Cate-
in the decision to withhold qualification. The applicant will be gory 3 qualification after acquiring two years of experience.
allowed 90 days after notification to submit corrective actions The one-time qualification period for both Categories
and request to be reaudited. 3 and 2 expires after three years. Contractors entering the
program at Categories 3 or 2 are expected to advance to
4.6 METHOD OF APPEAL: If an applicant disputes the the next higher category before the three-year period of their
Qualifying Agency’s decision, the applicant has the option to qualification expires.
appeal, utilizing the following steps of recourse: A contractor who has achieved Category 1 qualification
• Notify the Qualifying Agency within 10 working days is certified for a three-year period with annual audits as deter-
after the exit interview, specifically identifying reasons mined by the Qualifying Agency. At the end of this three-year
for the appeal. period, the certification term expires and the contractor shall
• Arrange with the Qualifying Agency to have a different re-apply for a new three-year term.
auditor acceptable to both parties brought in at the
applicant’s expense to audit the applicant for compli- 4.10 QUALIFYING AGENCY FILES: The Qualifying
ance with this procedure’s requirements. Agency will maintain a list of approved architectural painting and
In the event the foregoing steps fail to resolve any dispute, coating contractors, as well as pertinent information submitted
the contractor has the option to request arbitration in accor- by owners and users who have utilized the applicator’s services.
dance with arbitration procedures set up under the Qualifying This information will assist in the validation process during the
Agency’s Disciplinary Action Program. requalification period.
All information gathered will be used only for purposes
4.7 RECONFIRMATION OF QUALIFICATION: intended. Information determined to be proprietary in nature
will be treated as confidential.
4.7.1 Internal Audit (Category 1 Only): The applicant
shall at his own expense perform an annual internal audit, 5. Disclaimer
based on the requirements of Section 3 above, following initial
qualification. Confirmation that an internal audit has been While every precaution is taken to ensure that all informa-
successfully completed shall be documented and provided to tion furnished in SSPC guides and standards is as accurate,
the auditor or Qualifying Agency upon request. complete, and useful as possible, SSPC cannot assume any
responsibility, nor incur any obligation, resulting from the
4.7.2 Owner and Customer Comments: Owners and use of any materials or methods specified therein, or of the
customers for whom the applicant performs work will have an procedure itself.
opportunity to comment on the qualified applicator’s perfor-
mance by completing an owner comment form available
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SSPC-QP 9
August 1, 2008
Editorial Revisions February 15, 2012
B. CONTENTS OF THE PROGRAM - GENERAL The contractor’s job specific work plan or process proce-
TRAINING AND QUALIFICATION REQUIREMENTS dures shall state how the work is to be done in order to meet
customer requirements and define the qualifications of the
Newly Hired Experienced Technician/Craft Workers technician/craft workers performing that work.
The program shall contain provisions to administer written Annual Performance Evaluation
tests and/or a hands-on evaluation to assess the skills of new
hires that claim to have previous experience, or verify previous The contractor shall have implemented procedures and
qualifications through a formal training or qualification program. documentation to show that his/her production supervisor
When written tests are used, they shall include informa- evaluates each technician/craft worker’s performance at least
tion that the contractor determines to be necessary to verify annually.
the general knowledge of the trade and the qualifications of
the individual tested to perform work assigned. While it is Nonmandatory Appendix B:
left to the contractor to create or use the test that works best Sample Outline of Craft Worker Training
for its business, the contractor shall show that the questions Curriculum for Architectural Coatings
and answers are based on training materials using a means
and methods established by the Qualifying Agency. A sample 1. Overview
training curriculum is provided in non-mandatory Appendix B. 2. Review
Spray painters shall be qualified per the contractor’s Quality a. Basic components of architectural coatings
Control Procedures Manual using industry accepted qualifica- b. Surface properties of commonly encountered
tion procedures. Technicians/Craft Workers previously trained substrates for architectural coatings
or qualified by a company who have been laid off or who have c. Review of precautions regarding adhesion of
left to work for another contractor, only to return to work for a coatings to commonly encountered substrates
company within a two-year period need not be re-qualified to 3. Overview of architectural coating types
update an assessment of their skills. 4. Overview selection of architectural coatings for specific
uses
Trainees 5. Overview of commonly used substrate repair tech-
niques
General training for trainees shall be based on programs 6. Overview of surface preparation/inspection and testing
approved by the Qualifying Agency. 7. Overview of application/installation and inspection
8. Overview of required safety, health, and environmental
compliance programs
3
This example provides requirements for obtaining qualifica- 9. Exam
tion according to SSPC’s administrative program for qualifying
painting contractors for field application of coatings to complex
structures. Other qualifying agencies may develop their own
requirements for craft workers.
4
A technician/craft worker is one who performs surface prepara-
tion and/or applies architectural coatings.