S model Service Guide

 Read this manual carefully before appeal to service the robot.

 It is very important to read and follow all warning and safety instructions written in
the Operating and Safety Manual.
 All maintenance procedures and troubleshooting must be carried out exactly as
given in this manual.
All rights reserved. No part of this book may be reproduced or used in any form or by
any means – graphic, electronic or mechanical, including photocopying, recording,
taping or by any electronic information storage and retrieval systems without a prior
written consent of F. Robotics Acquisitions Ltd.
This book was carefully prepared. However, F. Robotics Acquisitions Ltd. will not bear
any responsibility for any errors, mistakes or misunderstandings. F. Robotics
Acquisitions Ltd. shall not bear responsibility for any damage resulting from faulty
instructions in this manual.
F. Robotics Acquisitions Ltd. reserves the right to introduce changes in the product
and/or to this manual without any prior notice.

© 2016. All rights reserved to F. Robotics Acquisitions Ltd.

Table of Content

Chapter 1. S Model Layout & Spare Parts Numbers ..................................................................................... 1-1

1.1 S Model External & Internal views .............................................................................................. 1-2
1.2 Base Station & Power Box .......................................................................................................... 1-7
1.3 Perimeter Switch ........................................................................................................................ 1-9
1.4 S Model Wiring Layout.............................................................................................................. 1-10
1.5 Main Board Connectivity .......................................................................................................... 1-11
1.6 Screws, Circlip & Washers Identification .................................................................................. 1-12
1.7 Spare Parts List ......................................................................................................................... 1-14
Chapter 2. Menu Items ................................................................................................................................ 2-1
2.1 Information Menu ...................................................................................................................... 2-2
2.2 Special Display Menu: ................................................................................................................. 2-5
2.3 Settings Menu ........................................................................................................................... 2-24
2.4 Tests Menu ............................................................................................................................... 2-30
2.5 Calibrations Menu .................................................................................................................... 2-35
2.6 Service menu: Temporary Code list .......................................................................................... 2-38
Chapter 3. Troubleshooting ......................................................................................................................... 3-1
3.1 “Operation Stop Reason” list (Also known as “Last Stop Cause”): ............................................. 3-1
3.2 “System Failure” list:................................................................................................................... 3-7
3.3 “BIT” (Build In Test): ................................................................................................................. 3-10
3.4 RS Troubleshooting Guide ........................................................................................................ 3-11
1. S Model Layout & Spare Parts Numbers
This chapter illustrating the RS robot layout, how it is constructed, part numbers and
identification of parts.
IMPORTANT NOTE! This manual contains a lot of referring to Right and Left components.
Right & Left sides defined as the right hand side and left hand side of the robot while
standing behind it, and able to see its operating panel.
Failure to understand these definitions may result in mis-analysis or wrong repair.

1–1
 1.1 S Model External & Internal views

3
8

6
201

201

5
6

8
57 9

202 10
202

11 11

12

13

Figure 1 RS Exploaded View

1–2
 14
15

16

17
30

18
29 19

28

20

20

22
21

27

23
25
22
24

25 24
26
23

Figure 1.1 RS Exploaded View

1–3
 31
32

32

Figure 1.2 Chassis assy

1–4
 Figure 1.3 Front Wheel & Washers & Snap ring

33

Figure 1.4 Cover assy

34

Figure 1.5 Door Shutter

1–5
 37 38

39

Figure 1.6 Bumper Exploded View

4

40

41

\
36

Figure 1.7 C Box Exploded View

1–6
1.2 Base Station & Power Box
44

42

43

Figure 1.8 Base Station

45 46

203

204

Figure 1.9 Power Box

1–7
 205

47

Figure 1.10 Power Supply & Cables

207

Figure 1.11 Zone Select (In Power Box)

1–8
1.3 Perimeter Switch
Perimeter Switch includes
power supply and stake
(Refer to accessory list)

208 209

211
210

212 213

1–9
1.4 S Model Wiring Layout

48 35 51

WSB6007G 50 WSB6004D
56 55
49 SPP6105A
WSB6002C
WSB6012D
52

WSB6001E
54

WSB6016E
WSB6004D 53
51

WSB6007G
48 35

1 – 10
1.5 Main Board Connectivity
Front Board + Wire
Sensor Cable Right Mow Motor

Left Mow Motor LCD Flat Cable

Battrey Cells

Toolkit Communication

Battrey Power

Siren

Left/Right Drive Motors

1 – 11
1.6 Screws, Circlip & Washers Identification
Total Qty
# P/N Description Where Used
in use
1 SCR5009A Screw KA40x20 WN 1411 ZP Floater Assembly 24
2 SCR6000A SCREW+"DIBEL"X2 KIT Bracket to mount the P.Box 1
3 SCR6005A TORX WN1451 K40 L12 C-Box 2
4 SCR6008A EJOT WN 1452 K30 L-45mm Power Box, cover 4
5 SCR6009A EJOT WN 1452 K30 L-12mm Bumper Assembly & 6
LCD Panel Assembly
6 SCR6010A EJOT WN 1452 K30 L-6 mm Power Box, Electronic 4
Board
7 SCR6012A TOREXS M5 10mm - color grey Mowing Motor Assembly 4
8 RNG6010A Snap ring for 6mm shaft Front Wheel 1
9 GEN6038A 5 mm Star lock Shaft of Left & Right wing to 2
floater
10 RNG0002A Exter.zeger ring D12 DIN 471 BLK Parallel shafts locker 4
11 RNG6002A M6 DIN 125A steel Front Wheel 1
12 RNG6007B DIN988 8X14X1mm Front Wheel 2

1 – 12
1 2 3

4 5

Bumper LCD Panel

6 7

1 – 13
1.7 Spare Parts List
Spare Parts List is available in Excel format named “Master Spare Parts List”.
This file contains a lot of information about Robomow spare parts such as, in which model
every item is valid, pictures, Standard warranty repair time, APL (assembled Parts List) which
is a list that describes the items that contain an assembled part, and more.
For more information, refer to the “RS_RC Master Spare Parts List”.

1 – 14
2. Menu Items
Table 2.1 below shows a list of shortcut buttons to a few common service menu screens.
Function Button Combination
More than
Factory Default Software STOP 4 Sec
Factory Default More than
Main Board STOP 4 Sec
Factory Default More than
Out Of the Box STOP 4 Sec
Service Menu:
Service Settings
More than
Information
2 Sec
Tests
Calibrations
More than
Reset GO 2 Sec
More than
Language Selection
3 Sec
Bluetooth Remote
More than
Control Pairing
2 Sec
(Robot in Idle mode)

Table 2.1
NOTE: Shortcuts are not active when Anti-Theft is armed

This chapter describes the menu screens under Service menu. The access to the service
menu is protected by a ‘Service Code’, which can be a fixed ‘Master Code’, or a temporary
code.
The Master code is to be used ONLY by an authorized technician, and it is: 897.
DO NOT share this code with a non authorized Robomow technician!
The temporary code is to be used by anyone else who may need an access to one of the
Service menus. The temporary code list is available in paragraph 2.5 of this manual.
Figure 2.1 describes the highest service menu screens.
Under the Service menu, there are 4 sub menus: Information, Settings, Tests & Calibrations

2–1
 See paragraph 2.1

See paragraph 2.2

See paragraph 2.3

See paragraph 2.4

Figure 2.1

2.1 Information Menu

2.1.1 Information  Operation menu:
First date screen displays the first date the robot was initially
operated since purchased.
The total Hours screen displays the total number of hours the
robot wars working since first used.
2.1.2 Information  Temperature menu:
The mowing Motors screen displays the left and right
mowing motors temperature in Celsius degrees.
Ambience screen displays the temperature on the Main Board
2.1.3 Information  Events menu:
The history screen displays the errors appeared in last 10
operations. Data format presented as follows:

Figure 2.2

2–2
 ‘a’ stands for am, ‘p’ stands for pm
M for Main zone; (in case US time format is activated)
1/2/3/4 for SubZone1/2/3/4 (If enabled)
A/B for ZoneA/B (Separated zones – If enabled)

Figure 2.3

Error code Number of times this error 1: Robot did not start operation
code happened since the 2: Robot started operation but did not
robot initially started in return back to station
day 1
3: Robot started and returned to station
without complete operation cycle
successfully
4. Charging problem

Reset screen: Reset all history events.

2.1.4 Information  Battery menu:
Voltage screen displays the voltage of the battery pack.
Temperature screen displays the temperature surrounding inside the battery pack in Celsius
degrees.
Run Time screen displays the last 10 battery run time. Run time defines as the time the
robot start its operation until start searching the base.
Data format presented as follows:

Figure 2.4

Battery capacity in
Total minutes of starting point
operation Battery voltage in
starting point

2–3
2.1.5 Information  Configuration menu:
Software screen displays the current software burned on the Main Board.
Main Board screen opens sub menu of Part number screen and Serial Number screen.
Station screen displays the Station version installed in each zone enabled in the lawn
Mower S/N displays the mower’s serial number
RS Model Number
Software ID Model
1 Premium RS612
2 Premium RS622
3 Premium RS630
4 MS1000
5 MS1800
6 TS1000
7 TS1800
8 R.S.1000
9 R.S.1800
10 R.S.3000
11 LK 1800
12 LK 3000
13 RS650
14 Premium RS612 2015
15 Premium RS630 2015
16 MS1000 2015
17 MS1800 2015
18 MS1000 2016
19 RS615
20 RS625
21 RS635
22 MS1500
23 MS2500
24 MS3500

2–4
2.2 Special Display Menu:

See 2.2.1.1

See 2.2.1.8 See 2.2.1.2

See 2.2.1.9 See 2.2.1.3

See 2.2.1.10 See 2.2.1.4

See 2.2.1.5
See 2.2.1.11

See 2.2.1.6
See 2.2.1.12

See 2.2.1.7
See 2.2.1.13

See 2.1.6.14

After a specific display is selected, use the button to toggle between user menus and
special display screen that was selected.
Press STOP button (carrying handle) to go out of the Special Display menus.
Note: Some of the parameters presented in this document, indicate as 'R&D use only'.
These parameters are used by the manufacturer for development and debug purposes, and
are not require at the Service level by Robomow service provider. Hence these parameters
will not be detail describe.

2–5
2.2.1.1 Wire Sensors screen –131
Upon entering into ‘Wire Sensors’ screen, the following will be displayed on the robot’s LCD:

1) Left amplitude 2) Left in/out count 3) Left gain 4) Wire sensors state

5) Right amplitude 6) Right in/out count 7) Right gain 8) Maximal wire gain

9) Left linear 10) Near wire edge 11) Near wire edge 12) Max linear
amplitude amplitude track number amplitude

1) Left amplitude

Displays the strength (Amplitude) of the Left sensor signal. The closer the robot to the wire,
the higher is the amplitude.
The minimum amplitude signal requires for operation is higher than 50.
2) Left in / out count

Signal value in & out the plot.

Expected left Wire sensor readings are:

Sensor IN 400 ± 5

Sensor OUT 200 ± 5

3) Left gain

Left sensor gain increases as the robot drives far from the wire. Gain interval is 0-7.
Robot close to the wire will get low gain ('0' very close to the wire), and higher as it get far
from the wire ('7' would be in the middle of the plot).
4) Wire sensors state

Sensors in relation to the plot

0=Both in 1=Right out 2=Left out 3=Both out

5) Right amplitude

Displays the strength (Amplitude) of the Right sensor signal. The closer the robot to the wire,
the higher the amplitude is.
The minimum amplitude signal requires for operation is higher than 50.
6) Right in / out count

Signal value in & out the plot.

Expected left Wire sensor readings are:

Sensor IN 400 ± 5

Sensor OUT 200 ± 5

2–6
7) Right gain

Right sensor gain is increased as the robot drives far from the wire. Gain interval is 0-7.
Robot close to the wire will get low gain ('0' very close to the wire), and higher as it get far
from the wire ('7' would be in the middle of the plot).
8) Maximal wire gain

In Scan mode – 7
In Edge mode – 7
9) Left linear amplitude

Left wire linear amplitude. R&D use only

10) Near wire edge amplitude

Linear amplitude in the right sensor, during near wire edge drive. The robot chooses
different value every operation
11) Near wire edge track number

The robot picks 1 out of 12 different distances to follow when performs ‘Near wire following’
drive.
This value represents the current track number the robot is performing in the current
operation.
Track number is picked in randomly between 1 to 12 sigments.
12) Max linear amplitude

The maximal linear amplitude the robot detects in the current zone (for In-Motion-Scan
behavior). R&D use only.
2.2.1.2 Bluetooth screen – 132

1) Bluetooth source
device

1) Bluetooth source device

Displays the source of the Bluetooth device.

0 = None 1 = Marker (Base Station) 2= Mobile app

Audio messages:
If mobile device application is detected, the buzzer will be activated every 1 second.
If a Base Station is detected, the buzzer will be activated

2–7
2.2.1.3 I/R Sensors screen – 133
Upon entering to ‘I/R Sensor’ screen, the following will be displayed on the robot’s LCD:

1) Front IR base detect 2) Front IR remote 3) Remote control 4) N/A

control detect buttons pressed

5) Rear IR base detect 6) Rear IR remote

control detect
When a docking station I/R signal is detected audio beeps will be heard.
1) Front IR base detect

Base station is detected in front I/R sensor

2) Front I/R remote control detect

Remote control is detected in front I/R sensor

3) Remote control buttons pressed

Represents the buttons that are pressed in the remote control

4) N/A

5) Rear I/R base detect

Base station is detected in rear I/R sensor

6) Rear I/R remote control detect

Remote control is detected in rear I/R sensor

2.2.1.4 Rain Sensor screen – 134
Upon entering into ‘Rain Sensor’ screen, the following will be displayed on the robot’s LCD:

1) Sensor reading 2) Sensor sensitivity 3) Sensor state 4) Sensor

enable/disable

5) Rain detect during

auto operation

1) Rain sensor reading

Displays the actual sensor reading

2) Rain sensor sensitivity

Indicates the value in which below “rain” is detected. This value is adjustable through the
Service' menu.
3) Sensor state

0 = Rain does not detected 1 = Rain is detected

2–8
4) Sensor enable/disable

0 = Rain sensor disabled 1 = Rain sensor enabled

5) Rain detect during auto operation

Indicates if rain is detected during automatic operation

0 = Rain does not detected 1 = Rain is detected

2.2.1.5 Tilt screen – 135

Upon entering into ‘Tilt’ screen, the following will be displayed on the robot’s LCD:

1) Accelerometer X 2) Accelerometer Y 3) Horizontal tilt angle 4) Tilt state

reading reading

5) Accelerometer Z 6 Detect time 7) Vertical tilt angle 8) Slope state

reading

9) Robot heading 10) Drive tilt

direction compensation enable

1) Accelerometer X reading

X axis reading of the accelerometer component. if X reading is positive the actual reading
will be displayed. If X reading is negative 1000 will be added to the absolute value of the
reading
R&D use only
2) Accelerometer Y reading

Y axis reading of the accelerometer component. if Y reading is positive the actual reading
will be displayed. If Y reading is negative 1000 will be added to the absolute value of the
reading
R&D use only
3) Horizontal tilt angle

The measured horizontal tilt angle (front or rear sides are lifted). Values are in Degrees
units.
(+) Value represents REAR robot is lifted
(-) Value represent FRONT robot is lifted
4) Tilt state

0=No detection 1=Detection

2–9
5) Accelerometer Z reading

Z axis reading of the accelerometer component. if Z reading is positive the actual reading
will be displayed. If Z reading is negative 1000 will be added to the absolute value of the
reading
R&D use only
6) Detect time [50 msec]

The time a tilt is detected in 50msec unit resolution; means 1 counter equals 50msec.
The counter resets every operation start.
For example, if the value on the screen is 100, the actual time a tilt was detected is
50x100=5000 msec, which equals to 5 seconds.
7) Vertical tilt angle

The measured vertical tilt angle (robot’s sides are lifted). Values are in Degrees.
(+) Value represents RIGHT robot is lifted
(-) Value represent LEFT robot is lifted
8) Slope state

Slope is detected when one side of the robot exceeded 30 angle degrees.

1=No Slope is 2= Slope is detected from the LEFT. 3= Slope is detected from the
detected (Left side is lifted higher than the right RIGHT.
robot’s side) (Right side is lifted higher than the
left robot’s side)

9) Robot heading direction

Every time the robot start its operation, the first forward azimuth (direction), is set as 0
degree. Any change in this azimuth will change this value between 0-360 degrees.
10) Drive tilt compensation enable

Indicates if the drive compensation due to tilt/slope mechanism is enabled or disabled

0=No Tilt compensation 1=Tilt compensation

2.2.1.6 Front Wheel screen – 136

Upon entering into ‘Front Wheel’ screen, the following will be displayed on the robot’s LCD:

1) Front wheel 2) Drop-off Detect 3) Front wheel 4) Drop-off state

odometer ticks time odometer failure

5) Front wheel 6) Drive accumulated 7) Detect time 8) Drop-off A/D

accumulated distance distance reading

9) Calibration idle 10) Calibration lift

reading reading

2 – 10
1) Front wheel odometer ticks

“Tick” defines as a counter of Front wheel rotations. One full wheel revolution equals to
4 ticks
2) Drop-off A/D reading

Analog to digital readings which the S/W detects as a Drop-off event.

One wheel revolution expected as: 230-255
3) Front wheel odometer failure

-1=Unknown 1=failure is detected 0=failure is not detected

R&D use only
4) Drop-off state

0=No Drop-off event 1=Drop-off event detected

5) Front wheel accumulated distance [10cm]

Front wheel accumulated distance in 10cm unit resolution; means 1 counter equals
10cm. The counter resets every operation start.
For example, if the value on the screen is 20, the actual distance the front wheel
measured is 20x10=200cm, which equals to 2 meters. Forward & backward drive
revolutions accumulated to a total added distance
6) Drive accumulated distance [10cm]

Drive wheel accumulated distance in 10cm unit resolution; means 1 counter equals
10cm. The counter resets every operation start.
For example, if the value on the screen is 50, the actual distance the Drive wheel
measured is 50x10=500cm, which equals to 5 meters. Forward & backward drive
revolutions accumulated to a total distance
7) Detect time [50 msec]

The time a Front wheel lifted is detected (Drop-off) in 50 msec unit resolution; means 1
counter equals 50 msec. The counter resets every operation start.
For example, if the value on the screen is 2,000, the actual time a Drop-off is detected is
50x2,000=100,000 , which equals to 100 seconds detection.
8) Drop-off A/D reading

The actual analog to digital reading the robot detects

9) Calibration idle reading

Drop-off reading that was learned during front wheel calibration in idle mode (wheel on
the ground).

2 – 11
10) Calibration lift reading

Drop-off reading that was learned during front wheel calibration in lifted mode (front
robot is lifted up and front wheel is in drop-off state).
2.2.1.7 Bumper screen – 137
Upon entering into ‘Bumper’ screen, the following will be displayed on the robot’s LCD:

1) Left A/D reading 2) Left calibration idle 3) Left calibration 4) Bumper state
press

5) Right A/D reading 6 Right calibration idle 7) Right calibration 8) Detect time
press

9) Front press detect 10) Side press detect 11) Accelerated

bumper detect
1) Left A/D reading

Bumper sensor readings.

Expected values are:

Idle State (No press) 0 – 80

Press State 150 – 255

2) Left calibration idle

Value learned for left bumper in idle state during bumper calibration process.
3) Left calibration press

Value learned for left bumper in press state during bumper calibration process
4) Bumper state

0=No detection 1=Left detection 2=Right detection 3=Front detection

Note: Left & Right detection will be detected only if drive wheels are in motion.
5) Right A/D reading

Bumper sensor readings.

Expected values are:

Idle state (no press) 0 – 80

Press State 150 – 255

6) Right calibration idle

Value learned for right bumper in idle state during bumper calibration process.

2 – 12
7) Right calibration press

Value learned for right bumper in press state during bumper calibration process.
8) Detect time [50msec]

The time a bumper event is detected in 50msec unit resolution; means 1 counter equal
to 50msec. The counter resets every operation start.
For example, if the value on the screen is 2,000, the actual time a bumper is detected is
50x2,000=10,000 , which equals to 10 seconds detection.
9) Front press detect threshold

Threshold value which is used for bumper front-press detection (being used during
forward movements only).
Expected value is: 25
10) Side press detect threshold

Threshold value used for bumper side-press detection (being used during turn
movements only).
Expected value is: 95
11) Accelerated bumper detect

R&D use only.

2.2.1.8 Charging screen – 121
Upon entering into ‘Charging’ screen, the following will be displayed on the robot’s LCD:

1) Charging voltage 2) Battery Charging 3) Charging power 4) Charging stage

current

5) Battery voltage 6) Battery cells 7) Charger source 8) Charging time

balancing

9) Minimal cell voltage 10) Maximal cell 11) Battery 12) Cancel automatic
voltage temperature departure reason
(from Base Station)
1) Charging voltage [V]

The driven charging voltage the Power Box power supply

2) Battery Charging current [10mA]

Charging current in 10mAmp unit resolution; means 1 value equals to 10mAmp in real.
For example, if the value on the screen is 90, the actual current detected is
90x10=900mAmp, which equals to 0.9 Amp.
3) Charging Power

Charging PWM [%]. It is the charging power uses to control the required current.

2 – 13
4) Charging stage

Indicates the stage of the charging process at that time

4= Stage 1 5= Stage 2 6= Stage 3

5) Battery voltage [V]

Battery voltage measured on the connector. The units displays in Volts.

6) Battery cells balancing

Battery cells balancing in the current charging cycle

0 = Not balance yet 1 = Reached to balance state

7) Charger source

0 = Base Station 1 = Base Station Head 2= Unrecognized

(out of base station)

8) Charging time [hours]

Total charging time.

This value is reset every new charging cycle
9) Minimal cell voltage

Minimal cell voltage in mV

R&D use only
10) Maximal cell voltage

Maximal cell voltage in mV

R&D use only
11) Battery temperature

Battery temperature in Celsius degrees.

No charging process if the temperature below 0 Celsius Degrees, or higher than 55
Degrees

2 – 14
12) Cancel automatic departure reason (from Docking Station)

Reason # Description
0 None – Departure is not disabled
1 Battery is not in the required state
2 Robot is during inactive time
3 Required mow time is completed
4 Humidity/rain is detected
5 System switch is off
6 Demo mode is enabled
7 Departure is disabled due to miscellaneous reasons, until user interaction is
detected
8 Multiple consecutive short operation times are detected
10 Program in the menu is set to OFF
11 Program on/off flag in the EEPROM is disabled
12 P.Box is in pause mode
13 All week days are set as inactive days
14 Automatic departure is disabled because winter charger is connected
15 Automatic departure is disabled because robot is in battery charge force
16 Automatic departure is disabled because robot is not on the Base Station
17 Automatic departure is disabled because of low ambience temperature
18 Automatic departure is disabled because robot missed the Sub Zone entry

2.2.1.9 Behavior screen – 122

Upon entering into ‘Behavior’ screen, the following will be displayed on the robot’s LCD:

1) Scan type/Edge 2) Last termination 3) Edge quarters 4) Docking station IR

distance event

5) Turn angle/Edge 6) Last leg distance 7) Corner leg number 8) Narrow passage leg
stop reason number

1) Scan type/Edge distance

During Edge operation: The distance the robot follows the wire in meters. This value
reset when ‘Go’ button is pressed.
During Scan operation:

1 = Random 2 = Parallel

2 – 15
2) Last termination event (which terminated the operation in the last scan session)

Number Indicates
0 None
2 Success
3 Failure
4 Distance
5 Time
6 Wire
7 Bumper
8 Front wheel Dropoff
9 Front wheel slippage
10 Drive over current
11 Slope
12 Robot stuck
13 End of Edge
14 Lost the wire
15 Docking station detection

3) Edge quarters

Number of quarters (90) calculated by the odometers.

Quarters are counted by automatic S/W decisions while following the wire.
Every 90 turn to the right counted as '+1', and to the left as '-1’. (Left means counter-
clockwise when standing inside the lawn facing out).
4) Docking station IR

0 No Docking station IR signal detected

1 Docking station IR signal detected at the front
2 Docking station IR signal detected at the back
3 Docking station IR signals are detected at the
front & back

2 – 16
5) Turn angle / Edge stop reason

During Scan operation: Displays the last turn angle in Degrees

During Edge operation: Displays the stop reason as describes in the below table
Edge stop Description
reason #
0 None
1 Docking station detected in a zone which a Base Station is not configured in
2 Minimal edge quarters count (-10)
3 Maximal edge quarters count (+10)
4 Required learned edge distance reached
5 Robot stuck in place detected
6 Front wheel drop-off detected
7 Robot reached required learned entry point
8 Drive over current detected
9 Wire is lost
10 Perimeter island detected
11 Docking station detected while searching for entry point

6) Last leg distance during scan [10cm]

The last drove leg distance in 10cm unit resolution; means 1 counter equals 10cm. The
counter resets every operation start.
For example, if the value on the screen is 50, the actual distance the robot measured is
50x10=500cm, which equals 5 meters.
7) Corner leg number

Number of corner legs detected. R&D use only.

8) Narrow passage leg number

Number of narrow passage legs detected. R&D use only.

2.2.1.10 Drive Motors screen – 123
Upon entering to ‘Drive motors’ screen, the following will be displayed on the robot’s LCD:

1) Left current 2) H/W over-current 3) Left S/W over- 4) Over-current

current counter

5) Right current 6 Accumulated 7) Right S/W over- 8) Total over-current

distance current events

9) Drive gear ratio 10) Motor max RPM

2 – 17
1) Left current [10mA]

Displays the Left drive current detection in 10mA unit resolution; means 1 value equals
10mA in real. For example, if the value on the screen is 230, the actual current detected
is 230x10=2,300mA, which equals to 2.3 Amp.
Expected values: In a new robot the readings should be 220-240 (+/-10%) for drive
wheels lifted in the air (with no load).
Over current is detected when the current is higher than 2.0A for 3sec (default settings).
Both threshold parameters (current & time) are adjustable through the 'Service' menu.
2) H/W Over current detection

Indicates if drive over-current is detected by the Hardware.

Expected values:

0 = No detection 1 = Over current detection

3) Left S/W over current detection

Indicate if Left drive over-current is detected by the Software.

Expected values:

0 = No detection 1 = Over current detection

4) Over-current Counter

R&D use only

5) Right current [10mA]

Displays the Right drive current detection in 10mA unit resolution; means 1 value equals
10mA in real. For example, if the value on the screen is 230, the actual current detected
is 230x10=2,300mA, which equals to 2.3 Amp.
Expected values: In a new robot the readings should be 220-240 (+/-10%) for drive
wheels are lifted in the air (with no load).
Over current is detected when the current is higher than 2.0A for 3sec (default settings).
Both threshold parameters are adjustable through the 'Service' menu.
6) Accumulated distance [10cm]

Displays the accumulated distance the drive motors drove in the in now running
automatic operation.
Displays the values in 10cm unit resolution; means 1 value equals 10cm distance in real.
For example, if the value on the screen is 100, the actual current detected is
100x10=1,000cm, which equals to 10 meters.

2 – 18
7) Right software over current

Indicates if Right drive over-current is detected by the Software.

Expected values:

0 = No detection 1 = Over current detection

8) Total over current events

Whenever an over current event is detected by the robot, this counter increases in one.
The counter will show the accumulated over current events in the now running
automatic operation.
The counter is reset to ‘0’ every new operation (Automatic departure or ‘Go’ button
press).
9) Drive gear ratio

Indicates the revolutions number requires to the gear to complete one drive wheel
revolution (round).
Expected values: For calibration code 400713, the ratio is 1:71 (the value on the screen
will be 71)
10) Motor max RPM

Indicates the drive motors RPM in no load conditions, at 26V power supply.
Calibrated value
2.2.1.11 Mow motors screen – 124
Upon entering to ‘Mow motors’ screen, the following will be displayed on the robot’s LCD:

1) Left current 2) Left RPM speed 3) Left temperature 4) Motors On/Off

reason

5) Right current 6) Right RPM speed 7) Right temperature 8) Total over-current

events

9) Power save mode 10) Over-current 11) Over-current 12)Power save high
Count1 Count2 current time

1) Left current [10mA]

Left mow motor current in 10mA unit resolution; means 1 value equals 10mA in real.
For example, if the value on the screen is 80, the actual current detected is
80x10=800mA, which equals to 0.8 Amp.
Expected values in no load conditions: 600 – 850 mA

2 – 19
2) Left speed [RPM]

Left mow motor speed in RPM units

Expected values: In normal operation ~4000. In Eco mode ~3300
3) Left temperature [ºC]

Displays the Left mow motor temperature that is measured by the Thermistor placed
inside the motor’s shield.
4) Motors On/Off reason

# Reason
1 Drop-off is detected – Mow motors are disabled
2 Bumper is detected – Mow motors are disabled
3 Tilt is detected – Mow motors are disabled
4 Handle is lifted – Mow motors are disabled
5 Stop button is pressed – Mow motors are disabled
6 Robot is charging – Mow motors are disabled
7 Robot is during docking station exit – Mow motors are disabled
8 Robot is approaching to an entry point – Mow motors are disabled

9 Robot is in reverse movement in automatic mode – Mow motors are disabled

10 Wire sensors are out for too long time – Mow motors are disabled
11 Zone distance learn is enabled – Mow motors are disabled
12 One time setup is running – Mow motors are disabled
13 BIT edge terminate test is active – Mow motors are disabled
14 Robot in demo mode – Mow motors are disabled
15 Mow motors are halted
16 Mow motors disabled from the Service menu (Settings)

17 No wire signal is detected during automatic operation – Mow motors are disabled

18 Battery capacity does not allow mowing – Mow motors are disabled
19 BIT ‘Follow near wire’ test is active – Mow motors are disabled
20 Manual mowing – Mow motors are 'on'
21 Automatic operation – Mow motors are 'on'
22 BIT mode – Mow motors are 'on'
23 Robot is searching the docking station – Mow motors are disabled

24 Mow motors are halted due to bumper/dropoff/tilt detection

2 – 20
5) Right current [10mA]

Right mow motor current in 10mA unit resolution; means 1 value equals 10mA in real.
For example, if the value on the screen is 80, the actual current detected is
80x10=800mA, which equals to 0.8 Amp.
Expected values in no load conditions: 600 – 850 mA
6) Right speed [RPM]

Left mow motor speed in RPM units

Expected values: In normal operation ~4000. In Eco mode ~3300
7) Right temperature [ºC]

Displays the Right mow motor temperature that is measured by the Thermistor placed
inside the motor’s shield.
8) Total over-current events

Whenever an over current event is detected by the robot, this counter increases in one.
The counter will show the accumulated over current events in the now running
automatic operation.
The counter is reset to ‘0’ every new operation (Automatic departure or ‘Go’ button
press).
9) Mow Power Save mode

1 = Normal 2 = Economic
Economic means Power Save mode is ‘On’.
10) Over-Current counter 1

R&D use only

11) Over-Current counter 2

R&D use only

12) Power save high current time [Sec]

The accumulated time in seconds, which high mowing motors current (more than 2A) is
detected during Eco mode, then the robot will stop the Eco mode and switch to normal
mowing mode.

2 – 21
2.2.1.12 Temperature screen – 125
Upon entering to ‘Temperature’ screen, the following will be displayed on the robot’s LCD:

1) Left Mow 2) Right Mow 3) Mainboard 4) Battery temperature

temperature temperature temperature

1) Left mow Temperature [ºC]

Displays the Left mow motor temperature that is measured by the Thermistor placed
inside the motor’s shield.
2) Right mow Temperature [ºC]

Displays the Right mow motor temperature that is measured by the Thermistor placed
inside the motor’s shield.
3) Main Board Temperature [ºC]

Displays the temperature that is measured by a Thermistor placed on the Main Board.
4) Battery Temperature [ºC]

Displays the temperature that is measured by a Thermistor placed inside the Battery
pack.
2.2.1.13 Battery screen – 126
Upon entering to ‘Battery’ screen, the following will be displayed on the robot’s LCD:

1) Battery cell 1 volt 2) Battery cell 2 volt 3) Battery cell 3 volt 4) Battery cell 4 volt

5) Battery cell 5 volt 6) Battery cell 6 volt 7) Battery cell 7 volt 8) Battery cell 8 volt

9) Battery volt 10) Battery state 11) Battery capacity 12) System current
consumption

1) Battery cell 1 volt [10mV]

Displays the voltage inside cell #1 in 10mV unit resolution; mean 1 value equals 10mV in
real. For example, if the value on the screen is 400, the actual current detected is
400x10=4,000mV, which equals to 4.0 Volt.
Expected values: With a new battery, fully charged the readings should be 360 – 400
2) Battery cell 2 volt [10mV] – 8) Battery cell 8 volt [10mV]

See “Battery cell 1 volt” above

3) Battery volt [10mV]

Displays the battery voltage in 10mV unit resolution; means 1 value equals 10mV in real.
For example, if the value on the screen is 2600, the actual current detected is
2,600x10=26,000mV, which equals to 26.0 Volt.
Expected values: In a new fully charged battery the readings should be 2500-2650

2 – 22
4) Battery state

Displays the battery state

0 = Battery dead 1 = Low battery 2= Recharge battery 3 = Battery ready

5) Battery capacity [100mA/H]

Displays the battery capacity in 100mA/Hour unit resolution; means 1 value equals
100mA/H in real. For example, if the value on the screen is 12, the actual capacity is
12x100=1,200mA/H, which equals to 1.2 A/H.
The maximum capacity is 6 A/Hour
6) System current consumption [100mA]

Displays the entire system’s current consumption in real time. The value is higher as
more components are in action, meaning the minimal value will be seen in idle mode,
and the maximal value will be reached when all components are in action (drive and
mowing non ECO).
Values are in 100mA unit resolution; means 1 value equals 100mA in real. For example, if
the value on the screen is 3, the actual current consumption is 3x100=300mA, which
equals to 0.3A.
Robot in Idle mode should consume about 100mA (0.1A).
Values range can be 0 – 20A.
2.2.1.14 Software screen – 128
Debug tool, R&D use only.

2 – 23
2.3 Settings Menu
For default values, ranges and intervals refer to the “RS Service Interface” Excel sheet.
The table below describes the variables and short explanation of each of the menus under
Settings.

Category Sub category Value Value explanation

When a station is detected by the front
I/R, while it drives Near Wire, the robot
acquires the wire to drive on its
-- Detect Distance
maximum the “Detect Distance” value
that was set. If no station was detected,
the robot return to the drive Near Wire
Enable/disable detection of the station
-- Telemetry On/Off & the Power box configuration by
Base Station communicating with the robot
A minimum battery capacity which the
robot will stop automatic operation
-- Search Capacity
and start searching the station for
charging
A minimum battery cell voltage which
the robot will stop automatic operation
Search Voltage
and start searching the station for
charging
Enable/disable narrow passage
On/Off
behavior
If the robot was enabled to Narrow
Passage, and it drives 2 legs a distance
below the settings here, the robot
Width enters to Narrow Passage mode and
changes its scanning mechanism to
Narrow
Parallel. See Figure 2.5 for Width
Passage
definition.
If the robot runs in Narrow Passage
mode, when it reaches to the passage
corner, it will acquire the wire to follow
Operation Length
it a distance that was set as length
here. See Figure 2.5 for Legth
definition.
Subzone
Length Subzone Passage length. R&D use
Passage
Enable/disable backing away from the
On/Off
wire during scan
Back From
Wire The distance that the robot will back
Distance away from the wire after reaching the
edge during scan
Enables Near wire slow speed
-- Slow Near Wire
movement

2 – 24
Category Sub category Value Value explanation
Wire minimal invalid amplitude which
Wire Gain Switch below the robot will not start to work
-- (All zones/subzones)
Enable/disable the 'in-motion' turn.
In Motion
On/Off When set to off, the 'in-place' turn is
Turn
being used
On/Off Enable/Disable the 'in-motion' scan.
Distance 1:
Represent the distance from the wire it
starts the ‘in-motion turn’ behavior
(before reaching the wire). The bigger
the value the closer to the wire the
robot will start the behavior.

Distance2:
Represent the distance from the wire it
Distance tries to finish the ‘in-motion turn’
In Motion behavior
Scan

Manually set the maximal wire

amplitude in the garden (per zone).
Max Wire Signal This value is learned automatically and
should be overwritten only when
problem is detected.
Near Wire Distance to follow the wire while
Distance
Follow driving back to Base station
Wire Follow Wire following distance limit in meters
Distance
Distance during scan
Indicates if edge is enabled during the
On/Off
program
Edge Rescue Enable/disable edge rescue during scan
Set the left/right edge quarters
Edge threshold.
Right turn threshold is used for island
Turns detection.
Left turn threshold is used for telling
the robot when to quit the wire follow
during edge operation
Tilt Intensity Tilt sensitivity(minimal)
Safety sensor maximal detection time
Stop time Stop time
before system operation stop

2 – 25
Category Sub category Value Value explanation
Enable/disable operation data into the
Statistics On/Off EEPROM, which will be available to be
retrieved via SMS or Toolkit
The ambient temperature in which
below the set point the robot will not
automatic departure to operation.
The ambient temperature is measured
by:
Temp
Thermistors on the Main Board, inside
Temperature each of the mowing motors, and inside
the battery pack. The lowest value from
all three defined as the Ambience
Temperature

On/Off

On/Off –
Enable/disable Eco mode operation
Operation
Turn mowing Eco mode during edge
On/Off – Edge
on/off
Turn On/Off the feature of forcing the
On/Off – First
robot to be in full mow power during
Cycle
Eco Mode the first cycle
Speed --> On Mow motor RPM (Rounds Per Minutes)
Speed during ECO mode On
Speed --> Off
Mow motor RPM during ECO mode Off
Speed
The current threshold in which ECO
Sensitivity
mode On will be terminated
The current threshold in which Over
Sensitivity
Current event is detected
Mowing Motors Over Current The time the robot will allow to the O.C
Time sensitivity value to be present before
an O.C event is detected
The time for the mowing motors to
resume operation after one of the
Safety sensors in the robot is detected,
and released.
For example, if a bumper event is
Stop Time Time
detected the mowing motors are stop
immediately. Once the robot detects
that it is OK to resume motors
operation, it will count this “Stop time”
and only then resume operation
Enable/disable mowing motors
-- On/Off
operation
Direction of the left mowing motor
Direction Left
rotations

2 – 26
Category Sub category Value Value explanation
Direction of the right mowing motor
Right rotations
Left (On/Off) Enable/Disable the contolling of the
Temperature Thermistor to cancel an auto depart
Right (On/Off) below 5 Deg
The current threshold in which Over
Sensitivity
Current event is detected
Drive Motors Over Current The time the robot will allow to the O.C
Time sensitivity value to be presented before
an O.C event is detected
The maximal current driven out of the
-- Type
Power Supply power supply while charging
-- Source Charging place
-- Type Battery capacity used in this model
The current that pushed to the battery
Charging Current
during charging
Charging
Option to change the battery capacity
Capacity
manually
Battery
-- Capacity Manual setting of the battery capacity

Current 1 N/A
Current
Current 2 N/A

Main board factory default.

Calibrations require: Tilt, Front Wheel,
Bumper, Wire, Language, Date, Time.
-- Main Board
Reset all settings to default. Need to
update robot's S/N in "Change Mower
S/N menu"
Software factory default. Calibrations
-- Software require: Language, Date, Time, Reset all
Factory Default settings to default
Out of the box factory default.
Calibrations require: Language, Date,
-- Out of the box
Time, Reset all settings to default + One
time setup sequence
Modify mower S/N in case Main
Change Mower
-- Board/Front Board/Wire Sensors
S/N
replacement

2 – 27
Category Sub category Value Value explanation
On/Off Enable/disable GSM module
-- Activate the bluetooth command that
Serial Number
saves the robot S/N to the RBLE

Activate the bluetooth command that

Device Name
sets the RBLE device name
Bluetooth Activate the bluetooth command that
-- enters the RBLE into service mode ,
which means that RBLE will
Service communicate with any mobile device in
the area, and not only the one that was
robot’s owner mobile device.

Set the robot to bluetooth

communication
Bluetoth
To communicate with markers and the
Communications -- mobile app
Set the robot to serial connector
Serial Connector communication.
To communicate with the toolkit
Software version -- Demo Enables/disables demo version
On/Off Enable/disable the slippage mechanism
A distance which after elapse a
-- Sensitivity 1
Slippage Slippage event will be detected
--
Sensitivity of the front wheel odometer
Sensitivity 2
ticks detection.
Threshold to detect front bumper
-- Sensitivity1 event during scan & edge (except In-
Bumper Place turns)
Threshold to detect bumper event
-- Sensitivity2
during In-Place turns
The intensity of the fix parameter for
Tilt -- Intensity drive movements due to tilt angle for
keeping straight drive in slopes
On/Off Enable/Disable the Floater Lifter
Floater Floater Lift Controls the voltage used for holding
Voltage
the floater up
Lamp -- On/Off Enable/disable lamp

2 – 28
Figure 2.5 describes the Length and Width of Narrow Passage.

Figure 2.5

2 – 29
2.4 Tests Menu
2.4.1 Sensors Tests
2.4.1.1 Wire Sensors Test
This test contains 2 steps. The first step runs with wire signal turns On, and the second part
runs with wire signal turns Off.
Step1 – Wire On test
Place the robot inside the plot, Wire signal is On, and start the test.
If the test passes then ‘Passed’ message will be displayed on the screen. If the test fails
during Step1, failure number will be displayed on the screen. Enter failure number on the
screen in the BIT Calculator to find out which failure(s) detected by the test, and refer to
chapter 3 (Troubleshooting), paragraph 3.2 for detailed failure description.
Step2 – Wire Off test
Continue the test by switching the wire signal to Off (require to unplug the main outlet out
of power to completely shut the Power Box Off), Then press ‘Go’ button.
During this test drive and mow motors are activated to check system noises, therefore
perform it in places where there is no high grass around and a hard rigid surface is available.
If the test passes then ‘Passed’ message will be displayed on the screen. If the test fails
during Step2, failure number will be displayed on the screen. Enter failure number on the
screen in the BIT Calculator to find out which failure(s) detected by the test, and refer to
chapter 3 (Troubleshooting), paragraph 3.2 for detailed failure description.
2.4.1.2 Bumper Test
The test starts with an internal test which if fails; a failure number will be displayed on the
screen. Enter failure number on the screen in the BIT Calculator to find out which failure(s)
detected by the test, and refer to chapter 3 (Troubleshooting), paragraph 3.2 for detailed
failure description.
If the test passes then the following will be displayed on the robot’s screen:

Sensor state Display

Bumper not detected -

Front bumper ^

Left bumper <

Right bumper >

2 – 30
2.4.1.3 Front Wheel / Drop-Off Test
The test starts with an internal test which if fails; a failure number will be displayed on the
screen. Enter failure number on the screen in the BIT Calculator to find out which failure(s)
detected by the test, and refer to chapter 3 (Troubleshooting), paragraph 3.2 for detailed
failure description.
If test passes then the following will be displayed on the robot’s screen:

Sensor state Display

Drop Off not detected -

Front Wheel lifted *

2.4.1.4 Tilt Test
The test starts with an internal test which if fails; a failure number will be displayed on the
screen. Enter failure number on the screen in the BIT Calculator to find out which failure(s)
detected by the test, and refer to chapter 3 (Troubleshooting), paragraph 3.2 for detailed
failure description.
If test passes then the following will be displayed on the robot’s screen:

Sensor state Display

Tilt not detected -

Tilt is detected *

2.4.1.5 Rain Sensor Test

The test starts with an internal test which if fails; a failure number will be displayed on the
screen. Enter failure number on the screen in the BIT Calculator to find out which failure(s)
detected by the test, and refer to chapter 3 (Troubleshooting), paragraph 3.2 for detailed
failure description.
If test passes then the following will be displayed on the robot’s screen:

Line 1: -/*

Line 2: Value #1 Value #2

Legend:
‘-’ : Rain not detected
‘*’: Rain detected
‘Value #1’: Rain sensor actual reading
‘Value #2’: Rain detection threshold setting

2 – 31
2.4.1.6 I/R Test
When selecting this test, the following will be displayed on the robot's LCD

Line 1: -/B -/R

Line 2: -/B -/R

Legend:
Line 1: Signals detected at the robot's front I/R receiver
Line 2: Signals detected at the robot's rear I/R receiver
‘-’: No signal detect
‘B’: Base Station signal detect
‘R’: Remote signal detect

2.4.2 Drive Motors Test

Drive test should be performed when the robot's wheels are lifted in the air or on a clear
surface to prevent drive over-current event to happen during the test.
If test fails, failure number will be displayed on the screen. Enter failure number on the
screen in the BIT Calculator to find out which failure(s) detected by the test, and refer to
chapter 3 (Troubleshooting), paragraph 3.2 for detailed failure description.

2.4.3 Mowing Motors Test

Mow test should be performed where no grass below the robot prevent mow over-current
event to happen during the test
If test fails, failure number will be displayed on the screen. Enter failure number on the
screen in the BIT Calculator to find out which failure(s) detected by the test, and refer to
chapter 3 (Troubleshooting), paragraph 3.2 for detailed failure description.

2.4.4 Edge Termination Test

This test can be used for testing Edge mode in cases where the robot does not complete
edge cycle successfully in the lawn, or if the robot does not return back to Base Station at
the end of operation(s).
Start the test when the robot is on the base station. The robot then starts to perform an
edge cycle and when the edge is completed the robot will display "Edge terminate" message
in the first line on the robot's screen.
In the 2nd line of the screen a test result number will be displayed. Search the result # in
chapter 3 (Troubleshooting), paragraph 3.3 for detailed results description.

2 – 32
2.4.5 Near Wire Follow Test
Drive the robot in the maximum distance set in Near Wire Follow Distance (set in the Service
 Operation  Near Wire Follow  Distance).
This allows the user to test if the maximum distance that was set works fine all around the
perimeter.

2.4.6 Buttons Test

This test is used for testing the buttons on the robot's front panel and the safety Stop bar.

Line 1: G C U D S

Line 2: -/* -/* -/* -/* -/*

Legend:
'G': Go button
'C': Cancel button
'U': Up button
'D': Down button
'S': Stop bar
‘-’ : No press detected
‘*’: Press detected

2.4.7 Battery Test

If test fails, a failure number will be displayed on the screen. Enter failure number on the
screen in the BIT Calculator to find out which failure(s) detected by the test, and refer to
chapter 3 (Troubleshooting), paragraph 3.2 for detailed failure description.
If test passes then the following will be displayed on the robot’s screen:

Line 1: Cell 1 voltage [mV] Cell 2 voltage [mV] Cell 3 voltage [mV] Cell 4 voltage [mV]

Line 2: Cell 5 voltage [mV] Cell 6 voltage [mV] Cell 7 voltage [mV] Cell 8 voltage [mV]

Line 3: Battery voltage System switch Battery volt Battery

in mV voltage in mV ground resistance temperature in
fix in mV Celsius degrees

2 – 33
2.4.8 User Indicators Test
The test checks if all MMI (Man Machine Interface) items in the robot are operating well.
When the test is start, the robot will activate the following devices:
Lamp (illuminate)
Siren (beep)
LCD (Display: “If you can read, this LCD is OK”)
Press 'C' or 'STOP' button to terminate the test.

2.4.9 GSM Module Test

The test checks the functioning of the GSM module(Robot’s relevant parameters, GSM
board, Sim Card and 3G connectivity).

2.4.10 Bluetooth Test

The test checks the Bluetooth device on the robot, when mobile application is detected the
robot will sound a beep and the word “mobile device” will be displayed, when marker is
detected the word “marker” will be displayed.

2.4.11 Floater Test

The test checks the floater.
“to lift up press up”
“to lower down press down”
Will be displayed on the screen.
User should check if the floater is lifted after Up button was pressed, and if it is down after
down button was pressed.

2.4.12 Charge Current Test

R&D use only

2 – 34
2.5 Calibrations Menu
2.5.1 Wire Sensors Calibration
Start the calibration process by pressing ‘Go’ button, and follow the on-screen instructions.
IMPORTANT NOTE! When the robot instructs to switch the wire signal to OFF, unplug the
main outlet cord from the power to completely shut the Power Box Off.
If the calibration process was finished successfully, “Passed” message will be displayed on
the robot’s screen. Press ‘Go’ button to acknowledge the message and move to the next
operation require. Should the calibration failed, a “Failure #” message will be displayed on
the robot’s screen. Check failure number and possible resolution(s) in the “System Failure”
table 3.2 shown in chapter 3 – Troubleshooting.

2.5.2 Drive Motors Calibration

Drive motor has a calibration code which is 6 digits number. For the time being, the code to
be used in all RS models is: 400713.
When the new drive motor with a different code number will be valid, a list with all relevant
calibration codes will be published.

2.5.3 Mowing Motors Calibraiton

Mow motor has a calibration code which is 5 digits number. Refer to the Product Line table
to tell what robot model is being equipped with Brash mow motor and what model with
Brushless mow motor.

Mow Motor Calibration Label

Brush 25413

Brushless 46122

2.5.4 Tilt Calibration

Place the robot on a rigid, flat surface and start the calibration process by pressing ‘Go’
button, and follow the on-screen instructions.
If the calibration process was finished successfully, “Passed” message will be displayed on
the robot’s screen. Press ‘Go’ button to acknowledge the message and move to the next
operation require. Should the calibration failed, a “Failure #” message will be displayed on
the robot’s screen. Check failure number and possible resolution(s) in the “System Failure”
table 3.1 shown in chapter 3 – Troubleshooting.

2 – 35
2.5.5 Max Wire Signal Calibration
This calibration related to the “In-Motion-Scan”.
It celebrates the maximal linear wire amplitude, and done per zone.
Place the robot about ½ meters away from the wire, perpendicular to it (90 Deg) heading the
wire. Select the zone to calibrate and press Go button. The robot will drive toward the wire,
will stop when the two sensors are outside the lawn, and will drive backward slowly.
When the two wire sensors are back inside, the robot will stop and will remember the
amplitude wire level exactly above the wire.

2.5.6 Bumper Calibration

Start the calibration process by pressing ‘Go’ button, and follow the on-screen instructions.
When instructed to push the bumper, press from the front, center, lower bumper area
(below the charging contacts) toward backwards. The best practice to press the bumper
right is holding the front wheel with two fingers and push with the thumb until the bumper
reaches its end position backwards. Then press ‘Go’ button again to finish the calibration.
See Figure 2.6 for exact position where & how to push the bumper from.

Figure 2.6
If a calibration process was finished successfully, “Passed” message will be displayed on the
robot’s screen. Press ‘Go’ button to acknowledge the message and move to the next
operation require. Should the calibration failed, a “Failure #” message will be displayed on
the robot’s screen. Check failure number and possible resolution(s) in the “System Failure”
table 3.1 shown in chapter 3 – Troubleshooting.

2 – 36
2.5.7 Front Wheel Calibration
Start the calibration process by pressing ‘Go’ button, and follow the on-screen instructions.
When instructed to lift the robot, lift the front area not more than 5 cm to allow the front
wheel generate Drop-off event. While the robot is lifted press ‘Go’ button.
If the calibration process was finished successfully, “Passed” message will be displayed on
the robot’s screen. Press ‘Go’ button to acknowledge the message and move to the next
operation require. Should the calibration failed, a “Failure #” message will be displayed on
the robot’s screen. Check failure number and possible resolution(s) in the “System Failure”
table 3.1 shown in chapter 3 – Troubleshooting.

2 – 37
2.6 Service menu: Temporary Code list
Temporary code is the code to type whenever a non-authorized person needs to have an
access to one of the robot’s service menus.
Ask the customer for the counter number in parentheses and
check the temporary code in the below list.
IMPORTANT NOTE!
The number in the parentheses changes every 24 hours (as long as the robot is not in a sleep
mode). Hence make sure the customer who gets temporary code knows that, and uses the
code before the counter changes.
Temp. Temp. Temp. Temp.
Counter Counter Counter Counter
Password Password Password Password
0 000 36 558 72 306 108 243
1 001 37 703 73 595 109 676
2 006 38 852 74 888 110 114
3 015 39 006 75 186 111 555
4 028 40 163 76 487 112 001
5 045 41 324 77 792 113 450
6 066 42 489 78 102 114 903
7 091 43 658 79 415 115 361
8 120 44 831 80 732 116 822
9 153 45 009 81 054 117 288
10 190 46 190 82 379 118 757
11 231 47 375 83 708 119 231
12 276 48 564 84 042 120 708
13 325 49 757 85 379 121 190
14 378 50 954 86 720 122 675
15 435 51 156 87 066 123 165
16 496 52 361 88 415 124 658
17 561 53 570 89 768 125 156
18 630 54 783 90 126 126 657
19 703 55 001 91 487 127 163
20 780 56 222 92 852 128 672
21 861 57 447 93 222 129 186
22 946 58 676 94 595 130 703
23 036 59 909 95 972 131 225
24 129 60 147 96 354 132 750
25 226 61 388 97 739 133 280
26 327 62 633 98 129 134 813
27 432 63 882 99 522 135 351
28 541 64 136 100 919 136 892
29 654 65 393 101 321 137 438
30 771 66 654 102 726 138 987
31 892 67 919 103 136 139 541
32 018 68 189 104 549 140 099
33 147 69 462 105 966 141 660
34 280 70 739 106 388 142 226
35 417 71 021 107 813 143 795

2 – 38
Service Temporary Code list (Continue):

Temp. Temp. Temp. Temp.

Counter Counter Counter Counter
Password Password Password Password
144 369 180 684 216 189 252 882
145 946 181 406 217 055 253 892
146 528 182 132 218 924 254 906
147 114 183 861 219 798 255 924
148 703 184 595 220 676
149 297 185 333 221 558
150 894 186 075 222 444
151 496 187 820 223 334
152 102 188 570 224 228
153 711 189 324 225 126
154 325 190 082 226 028
155 942 191 843 227 933
156 564 192 609 228 843
157 190 193 379 229 757
158 819 194 153 230 675
159 453 195 930 231 597
160 091 196 712 232 523
161 732 197 498 233 453
162 378 198 288 234 387
163 028 199 082 235 325
164 681 200 879 236 267
165 339 201 681 237 213
166 001 202 487 238 163
167 666 203 297 239 117
168 336 204 111 240 075
169 010 205 928 241 037
170 687 206 750 242 003
171 369 207 576 243 972
172 055 208 406 244 946
173 744 209 240 245 924
174 438 210 078 246 906
175 136 211 919 247 892
176 837 212 765 248 882
177 543 213 615 249 876
178 253 214 469 250 874
179 966 215 327 251 876

2 – 39
2 – 40
3. Troubleshooting
RS model has three error list types: “Operation Stop Reason”, “System Failure”, and “BIT
Failure”.
To find any error reason, refer to one of the below lists (depends what error message is
displayed on the LCD), and connect the robot to the RS-Toolkit or check the relevant Special
Display readings, to find odd values which can tell a hint of what is the source of the failure.

3.1 “Operation Stop Reason” list (Also known as “Last Stop Cause”):
Error messages and corrective actions table are published in the Operating & Safety manual.
Error on the robot’s screen will not contain a number, but a short message. If the ↑ arrow
button is then pressed, a number of the stop reason will be displayed. This number is what
well known as “Last Stop Cause” number. Search the message/number displayed on the
robot’s LCD in table 3.1 below to learn more about the failure(s) occurred.

Stop
Reason LCD Message Description Extra information
Number
0 N/A
1 No message STOP button is pressed
No wire signal is detected
2 No wire signal during automatic operation
warming up phase
Automatic operation was
Start inside/change
3 initiated by the user while
wires in plot connector
robot is outside the plot
Button constant press is
detected during the Occurs only if operation was initiated
4 Key pressed
automatic operation by the user and not automatically.
warming up phase.
Bumper is detected during
Occurs only if operation was initiated
5 Bumper pressed the automatic operation
by the user and not automatically.
warming up phase.
Drop-off is detected during
Occurs only if operation was initiated
6 Front wheel prob. the automatic operation
by the user and not automatically.
warming up phase.
One of the following occurred:
1) More than 35 in place turns
Consecutive turn
movement occurred without forward
Stuck in place/Cross movements are received
7 movements
outside without any heading
2) more than 90 seconds have elapsed
movements
since the last time robot was moving
in forward direction

3–1
 Stop
Reason LCD Message Description Extra information
Number
Robot is performing
Robot performed more than 2 legs
forward legs without
8 Stuck in place that ended due to distance limit (250
receiving any termination
meter)
event
If charging voltage is lost when robot
is charging on the base station, then
after 5 minutes (in case battery is in
Robot got off the base recharge state, or 60 minutes in all
9 Check power station because charging other cases), the robot will get off the
voltage is not detected base station and wait for wire signal
detection which indicates power is
back ON and the robot will return back
to the base station
If charging voltage is lost when robot
is charging on the base station, then
Charging process is halted after 5 minutes (in case battery is in
10 No message because no charging recharge state, or 60 minutes in all
voltage is detected other cases), the robot will stop
charging and display this error
message
The One Time Setup is now
running, and the robot stop
the automatic operation
11 No message
since either the base
position test or the wire
test stages ended
The One Time Setup is now
running, and the robot stop
12 No message the automatic operation in
order to handle an obstacle
event
Drive driver overheat is
13 Drive overheat
detected
Robot was charging in the
base, and due to power
break it disconnected from
14 Base problem the base in order to display
the problem and failed to
connect to the base station
for more than 3 times
Occurs during the automatic operation
Battery state indicates
warming up phase only if operation
15 Recharge battery automatic operation
was initiated by the user and not
cannot be performed
automatically
The robot tried to recover itself from
Drive driver overheat is this event without success, and too
16 Drive overheat
detected much time have elapsed, so the
operation was terminated

3–2
 Stop
Reason LCD Message Description Extra information
Number
Battery voltage indicates
17 Recharge battery that a charging battery is
require
Battery voltage indicates it
18 Recharge battery is time to stop the
automatic operation
Charging process is halted
19 No message due to charger overheat is
detected
This will also be detected if stop
Carrying handle is lifted
20 No message button is partially pressed or pressed
during automatic operation
slowly
Carrying handle is lifted
Occurs only if operation was initiated
21 Handle lifted during automatic operation
by the user and not automatically.
warming up phase.
Drive over-current is
Occurs only if robot is during scan
22 Start elsewhere detected during automatic
operation
operation
Drive over-current is
23 Start elsewhere detected during manual
operation
Multiple robot Slippage More than 5 consecutive slippage
24 Stuck in place
events are detected events occurred
Tilt is detected for more than 5
25 Switch off before lifting Tilt is detected
seconds
System switch is switched
26 No message
off
Mow overheat is detected
27 Mow overheat
during automatic operation
Mow over-current is
Occurs only if we are not in mow eco
28 Check mow height detected during automatic
mode
operation
Mow over-current is
29 Check mow height detected during remote
control operation
Wire signal is not detected
30 No wire signal
during automatic operation
Mow overheat is detected
31 Mow overheat
during manual operation
Wire escape is detected
32 Cross outside
during automatic operation
Front wheel drop-off is detected for
Front wheel drop-off more than 15 seconds during scan Or
33 Front wheel prob. detected for a long time Front wheel drop-off is detected for
during automatic operation more than 35 sec during automatic
operation (Edge/Scan)

3–3
 Stop
Reason LCD Message Description Extra information
Number
Inactive time detected Occurs only if operation was initiated
34 Inactive Time
during automatic operation automatically and not by the user.
Occurs only if the following exists:
The robot has reached the
- operation was initiated automatically
35 Time Completed required mowing time in
and not by the user
the current active zone
- The robot is not in a demo mode
Rain is detected during Occurs only if operation was initiated
36 Rain detected
automatic operation automatically and not by the user
Robot is now in a BIT edge
37 No message terminate test, and end of
edge is detected
Remote control Safety
38 No message button is pressed during
automatic operation
Stop button is pressed
39 No message
during manual operation
Docking station automatic
40 Rain detected departure is disabled due
to rain detection
Front wheel drop-off was
detected for too long
Occurs only if a Base exists.
during Automatic
41 No message This is due to the new safety standard
operation, hence the robot
requirements
has stopped its operation
and sent back to Base
Front wheel drop-off was
detected for too long Occurs only if Base does not exist.
42 Front wheel prob. during automatic This is for the safety standard
operation, hence the robot requirement
has stopped its operation
Bumper was detected for
too long during automatic Occurs only if Base exists.
43 No message operation, hence the robot This is for the safety standard
has stopped its operation requirement
and sent back to Base
Bumper was detected for
Occurs only if Base does not exist.
too long during automatic
44 Bumper pressed This is for the safety standard
operation, hence the robot
requirement
has stopped its operation
Drive driver overheat is
detected during automatic
operation
45 Drive overheat
but, operation is not yet
stopped and robot is trying
to recover from it

3–4
 Stop
Reason LCD Message Description Extra information
Number
Mow overheat is detected
during automatic
46 Mow overheat operation, but operation is
not yet stopped and robot
is trying to recover from it
No wire signal is detected
during automatic
47 No wire signal operation, but operation is
not yet stopped and robot
is trying to recover from it
48 N/A
Wrong menu place is
This error should not occur and was
49 No message detected during automatic
entered as a redundancy
operation
Battery discharge time
The operation time is limited
limitation is detected which
50 Recharge battery according to the battery capacity in
indicates that a charging
order to protect battery lifetime
battery is require
Battery discharge time Occurs only if operation was initiated
limitation is detected by the user and not automatically.
51 Recharge battery during the automatic The operation time is limited
operation warming up according to the battery capacity in
phase. order to protect battery lifetime
This occurs due to battery voltage
Battery discharge time drop monitor detection.
limitation is detected which this monitor searches for voltage drop
52 Recharge battery
indicates that a charging in any one of the battery cells which
battery is require indicates battery needs to be
recharged
Battery discharge time
limitation is detected which
53 Recharge battery
indicates that a charging
battery is require
User tries to send the robot
to the base station but
54 Recharge battery
battery state does not
allow it
Battery discharge time
limitation is detected which
55 Recharge battery
indicates that a charging
battery is require
The robot is during BIT
56 No message Near wire test, and end of
edge is detected
UP/DOWN/Cancel button is
One or more of the buttons were
57 No message pressed during automatic
pressed for more than 300 ms
operation – "panic" mode

3–5
 Stop
Reason LCD Message Description Extra information
Number
Docking station automatic
10 consecutive automatic operations
Operation shorter than departure is disabled due
58 with less then 15 minutes each were
expected to short time operation
performed
cycle detected
Occurs only if operation was not
Docking station automatic
initiated by the user and was
59 Low Temperature departure is disabled due
automatically initiated from the base
to low temperature
station
Mow over-current or Mow
disconnection is detected
during automatic operation
60 Check mow
warming up phase , while
the robot is in the docking
station
5 rescue behavior retries were
61 Stuck In Place Robot is stuck on the wire.
performed but without success.
Automatic operation was Occurs only if Base exists.
62 Bumper pressed stopped since bumper was This is for the safety standard
detected for too long. requirement
robot is stuck in place
this can accur for example due to
without the ability to move
63 Stuck In Place bumper which is not released and
the motors for more than
robot constantly detects it
100 seconds.
robot is trapped and
such scenarios can happen for
performed more than 100
example when robot gets trapped in a
64 Stuck In Place consecutive short legs (legs
certain area where it is surrounded by
with distance shorter then
many obstacles
150cm)
floater motor driver
65 Floater Problem
problem is detected
We reached maximal edge
66 Base Problem quarters while performing
wire following
During search for entry point the
Docking station is detected docking station is detected. This could
67 No message during go to entry point indicate a problem since the docking
process station should not be detected when
going to another subzone
Battery overheat is Battery temperature is higher than 60
68 No message
detected during charging degrees
Robot panel UP button is
UP button was pressed for more than
69 No message pressed during automatic
300 ms
operation – "panic" mode
Robot panel DOWN button
DOWN button was pressed for more
70 No message is pressed during automatic
than 300 ms
operation – "panic" mode

3–6
 Stop
Reason LCD Message Description Extra information
Number
a command to stop the
robot was received from
71 No message
the robomow mobile
application
Drive over-current is Occurs only if robot is during scan
72 Start elsewhere detected during automatic operation after 5 drive overcurrent
operation events are detected
Charging operation was
stopped in order to send a
73 No message
robot operation GSM
message
we tried to recover from this state
Drive motor overheat is without success and too much time
74 Drive overheat
detected have elapsed and eventually we
decided to terminate the operation
Drive motor overheat is
detected during automatic
operation
75 Drive overheat
but operation is not yet
stopped and robot is trying
to recover from it.
Rain is detected during Occurs only if operation was initiated
76 Rain detected
automatic operation. automatically and not by the user.
battery is not being charged good and
does not reach the required cells state
77 No message Battery capacity timeout
also after charging for a long time
(more than 30 hours).
Will be received when
200-255 Failure: #
system failure is detected.

3.2 “System Failure” list:

System Failure list will be used in case an error with number is displayed on the robot’s
screen, after normal customer operation, such as manual or automatic operation attempt,
but not procedures that are done via the Service Menu. Search the failure # in table 3.2
below to learn more about the failure(s) occurred.
NOTE: “Possible fault component(s)” column describes way of operation to appeal to a
certain failure. Starts from the easiest solution up to the heaviest
Failure # Failure Reason Possible fault component(s)
 Make sure the Power Box is completely
out of power
Wire signal Off reading is higher than wire  When instructed to switch the signal to
201
signal On reading On, make sure the Power Box is back in
power
 Replace Power Box

3–7
 Failure # Failure Reason Possible fault component(s)
 Replace Front Board
 Replace Main Board
 Replace front board to Main Board braid

3–8
 Failure # Failure Reason Possible fault component(s)
 Make sure the Power Box is completely
out of power
 When instructed to switch the signal to
On, make sure the Power Box is back in
Either signal Off amplitude or signal On
202 power
amplitude exceeded allowed tolerance
 Replace Power Box
 Replace Front Board
 Replace Main Board
 Replace front board to Main Board braid
 Repeat the calibration
The robot is out of the lawn during wire
203  Make sure the plot connector connections
calibration with signal On
were not swapped
 Check Power Box is in the power
 Check for no error LED(s) illuminated on
the Power box
Wire sensors, In/Out calibration readings
204  Replace Power Box
are invalid
 Replace Front Board
 Replace Main Board
 Replace front board to Main Board braid
 Repeat the calibration
 Check front wheel easily go up & down on
its axle
Drop-off lifted reading is equal or lower  Check the magnet installed on the upper
205
than Front wheel Drop-off idle reading axle area
 Replace Front Board
 Replace Main Board
 Replace front board to Main Board braid
 Repeat the calibration
 Check front wheel easily go up & down on
its axle
Difference readings between Drop-off  Check the magnet installed on the upper
206
lifted and Drop-off idle is too small axle area
 Replace Front Board
 Replace Main Board
 Replace front board to Main Board braid
 Make sure the bumper sits tight on its
place
 Repeat the calibration
207 Bumper calibration results are not valid
 Check that magnet on the Bumper is not
damage
 Replace Front Board
 Make sure the bumper sits tight on its
place
Difference readings between Bumper not  Repeat the calibration
208
pressed and Bumper pressed is too small  Check that magnet on the Bumper is not
damage
 Replace Front Board
209 N/A

3–9
 Failure # Failure Reason Possible fault component(s)
 Measure the battery output and calibrate
210 Bad battery voltage calibration the battery voltage (see Menu chapter 2,
paragraph 2.5.6)
 Make sure the connector is well
connected
211 Battery cells connector is disconnected  Replace Battery Pack
 Observe all pins in the connector. For any
doubt replace Battery to Main Board braid
212 N/A
 Swap left & right motors to analyze if the
failure swapped direction too. If the
problem swapped to the other side,
213 Mow left Thermistor is disconnected replace mo motor
 Check left mow motor connector and pins.
For any doubt replace left mow motor
braid
 Swap right & left motors to analyze if the
failure swapped direction too. If the
problem swapped to the other side,
214 Mow right Thermistor is disconnected replace mo motor
 Check right mow motor connector and
pins. For any doubt replace right mow
motor braid
 Check connectors and pins.
 Replace mow motor
215 Mow motor is disconnected
 For any doubt replace right mow motor
braid
 Compare calibration number on drive
Drive motors calibration failed because
216 wheel with the value set in the robot
calibration values are invalid
 Replace drive motor

 Check connectors and pins.

 Replace drive motor
217 Drive motor is disconnected
 For any doubt replace drive motor to
Main Board braid
 Repeat calibration. Make sure the surface
218 Tilt calibration failed is flat (no slop)
 Replace Main Board

 Repeat calibration. Make sure the surface

Tilt calibration failed due to accelerometer
219 is flat (no slop)
readings are out of allowed tolerance
 Replace Main Board

This error indicate if a S/W was burned on a

non matched Main Board
220 System configuration is invalid
 Burn the right S/W into the Flash
 Replace Main Board, and re-burn the S/W

front wheel odometer reading is not in

221
tolerance
222 right drive motor is disconnected
223 right mow motor is disconnected

3 – 10
 Failure # Failure Reason Possible fault component(s)
224 safety standard power up test failed
225 accelerometer configuration failed
wire reading indicates calibration failed
because the difference between wire max
226
signal threshold and wire amplitude set
point is too big
wire reading indicates calibration failed
227 because the wire no signal gain is too
small

3 – 11
3.3 “BIT” (Build In Test):
BIT was developed for easy diagnosis proposes, in order to display errors occur during test
procedures and internal .
This unique presentation allows display in a very simple way what error(s) are detected by
the robot.
After a test is done (from the Service  Tests menus), if the test passed, Pass will be seen on
the display. If a number will be seen, convert the error number on the screen to tell what
failure(s) reason(s) were detected. The conversion is done via the “BIT error report”
convertor in the Robomow Distributor website
NOTE! Each test that is done in the robot, part of the test is to check if during the last
relevant calibration process there was an error that caused the calibration process to
terminate with an error. If for example Wire test is being checked, the robot will display
error code(s) related to the last Wire Sensors Calibration procedure, if the calibration failed
back then.

3 – 12
3.4 RS Troubleshooting Guide
Subject
1 Setup Problems
1.1 ‘Disconnected wire’ warning (On the Power Box)
1.2 Wire too long warning (On the Power Box)
1.3 Power Box does not operate /dead
2 Power & Charging
2.1 Blank LCD
2.2 Short run time
2.3 Winter Charger problem
2.4 Robot found outside the lawn, on the edge (parallel to the wire up to 1
meter away), or on an island
2.5 Low Battery Checkup
2.6 Charging circuitry checkup
2.7 Robot would not start automatic mowing (Power related problems)
2.8 RS Power consumption
3 Mowing
3.1 ‘Check mow height’ / 'Mow Over heat'
3.2 Poor quality of cut & Damage of lawn
4 Automatic operation
4.1 Many patches of uncut grass remain on the lawn
4.2 Robot ignores areas (Main & Sub Zones)
4.3 Stops with no message / Does not wake up
4.4 Cross Outside
4.5 ‘Stuck in place’ message
4.6 The entire lawn is uncut / Robot would not auto depart to mow
4.7 Robot changes direction with no visible reason
4.8 Noises heard from various places in the robot
5 Wire Sensors
5.1 No Wire Signal message
5.2 Find disconnection in the wire installation loop

3 – 13
Troubleshooting procedures can be done by the customer, DCS, Dealer or RSS.
Each diagnosis topic is classified by the appropriate Service Level depends the complicate
level of the diagnosis and repair procedure.

DCS and customer over emails & telephone

Dealer / Service Dealer / RSS

3 – 14
1.1 ‘Disconnected wire’ warning (On the Power Box) – 1 Beep and sound every 1 second

Q1. Check that all connections between the Power Box through the 20 meters extension
cord, till the Base Station, are all connected well (Green Plot connector of the lawn is
connected too)?
If Yes – Proceed to Q2
If No – Secure all connectors back in place and observe if the warning persists.

Q2. Make a small lawn loop using the second green plot
connector that was supplied with the robot, see
picture to the right. Does the warning still persist?
If Yes – Proceed to Q3
If No – Proceed to Q5

Q3. Take the Power Box and connect it directly to the

Base Station Head (wire loop still connected). This
will bypass the 20 meters extension cord.
Does the warning still persist?
If Yes – Proceed to Q4
If No – Replace the 20 meters extension cord

Q4. Disconnect the power plug that feeds the Base Station Head and connect it to the
second power socket under the rubber hatch
Head (wire loop still connected). See picture to
the right.
Does the warning still persist?
If Yes – Replace Power Box and Base Station Head
If No – Replace Base Station Head

Q5. Check for disconnections in the wire loop buried in the lawn. You can use AM radio to
search for disconnections more easily.
Could disconnection be found in the wire?
If Yes – Fix the wire using official splicing connectors, see picture to the
right
If No – Check with Resistance meter (DVM) the resistance of the entire
loop. The factor is about 1  per 40 meters wire. Proceed to Q6

3 – 15
Q6. Does the resistance higher than 40 ?
If Yes – There is a disconnection somewhere in the wire loop
If No – Send the Power Box and Base Station Head to the repair station for analysis.

3 – 16
1.2 Wire too long warning (On the Power Box) – 3 Beeps and sound, 1 second silence

Q1. Is it a new installation or changes have been done in the lawn/installation cable lately?
If Yes – Make sure the installation was done according the written instructions in the
Operating and Safety Manual
If No – Proceed to Q2

Q2. Make a small lawn loop using the second green plot
connector that was supplied with the robot, see picture to
the right. Does the warning still persist?
If Yes – Replace Power Box and Base Station Head
If No – Proceed to Q3

Q3. Wire used for the installation is the official wire supplied
with robot?
If Yes – Proceed to Q4
If No – Use only the official wire packages for the installation

Q4. Disconnect the plot connector from the Base Station Head and check with Resistance
meter (DVM) the resistance of the entire loop. The factor is about 1  per 40 meters
wire.
Does the resistance higher than 40  ?
If Yes – Proceed to Q5
If No – Replace Power Box and Base Station Head

Q5. Check for disconnections in the wire installation loop buried in the lawn.
Go to chapter 10.3 “Find disconnection in the wire installation loop”.

3 – 17
1.3 Power Box does not operate /dead

Q1. Make sure the power cord to the Power box is connected well in to the Power Box
assembly.
If Yes – Proceed to Q2
If No – Proceed to Q3

Q2. Disconnect Power Box from both sides, the outlet socket and the 20 meters extension
cord. Connect the 220V power cord to a second power outlet (that you are sure is
alive). Does the Power Box still dead?
If Yes – Replace Power Box
If No – Proceed to Q3

Q3. Take the Power Box and connect it directly to the Base Station Head. This will bypass
the 20 meters extension cord.
Will the Power Box shut down?
If Yes –Replace the Base Station Head
If No – Replace the 20 meters extension cord

3 – 18
2.1 Blank LCD

Q1. Robot in the Base Station; Press ‘GO’ button few times and wait about 20 second.
Does it start to mow?
If Yes – Most probably the LCD is faulty. Hence the robot needs to be brought to an
authorized Service Station for repair.
If No – Proceed to Q2

Q2. Place the robot on the Base Station, change Safety Switch to Off and wait until the
robot wakes up and change the switch to On. Then proceed to paragraph 5.3 (Stops
with no message / Does not wake up)

3 – 19
2.2 Short Run Time

Q1. Did you observe this error more than once lately?
If Yes – Proceed to Q2
If No – Remove the fuse at the rear robot side for 10 seconds, and insert fuse back in
place. The robot will now be charged a long charging session up to 16 hours.

Q2. Open Last Battery Run time (Service  Information  Battery  Run Time). Does the
Run Time values, are met with the average mowing time shown in the table below?
Average operating hours per one operation should be:

S model
Area Range set by User Average Working time per 1 mowing operation
0 – 50 22
50 – 100 45
100 – 150 67
150 – 200 89
200 – 250 111
250 – 300 134
300-3000 140

If Yes – Proceed to Q3
If No – Most probably the battery is weak. Need to replace the battery pack.

Q3. Does the mowing height set low while the lawn height is high?
If Yes – Increase mow height and let the robot complete full mowing cycle (2-3 days) to
understand if the problem resolved or still existing.
If No – Proceed to Q4

Q4. Turn the Safety Switch to OFF, lift front robot area and check the following
 Debris are not stuck in the mowing deck
 Blades are not bent
 Too much mulches built up between mowing
deck and blades
 Rotate blades (using long stick or gloves). See
picture to the right
Did any of above mentioned items observed in the
mowing deck?
If Yes – Make sure the mowing deck is clean and blades are in good condition.
If No – Proceed to Q5

3 – 20
Q5. Turn the Safety Switch to ON, Enter Power Box to Pause mode (by pressing 2 seconds
on the Pause button in the Power Box), place the robot on the Base Staiotn and let it
charge 12 hours. Will a ‘Ready’ message be seen on the screen?
If Yes – The robot required a long charging session that happens once in a while. Let
the robot continue work and contact Hot Line for further analysis.
If No – Need to replace the battery pack.

3 – 21
2.3 Winter Charging problem

Q1. Does the light bulbs (LEDs) on the Power Box showing the expected colors?

If Yes – Proceed to Q2
If No – Proceed to troubleshooting chapter 1.3 “Power Box does not operate”

Q2. Remove the charging adapter from the robot’s charging contacts. Wait few second and
check robot screen. Does the screen show Zone Main or Zone A?
If Yes – Proceed to Q3
If No – Proceed to troubleshooting chapter 5.3 “Stop with no message”

Q3. Connect charging adapter back to the robot’s charging contacts. Wait 1 minute and
check the robot screen. Make sure the Safety Switch is On. Does the screen show
Home icon + Charging sign, or Home icon + “READY” ?
If Yes – This is the expected icons. Let the robot continue charging and if happen again,
contact Hot Line for further analysis.
If No – The robot needs to be brought to an authorized Service Station for repair.

Q4. When the robot arrives the repair station, check the following:
NOTE: A Golden part(s) may be used for easy and fast diagnosis.
 Observe all above questions to make sure the customer did not miss something
 Charging Contacts and cable connector
 Front board
 Main Board

3 – 22
2.4 Robot found outside the lawn, on the edge (parallel to the wire up to 1 meter away),
or on an island

Q1. Press "Go" button. Does the screen display an error message?
If No – Proceed to Q2
If Yes – If “Low Battery” is displayed – Go to Chapter 2.5 (Low Battery checkup)
For any other message – Check the error message in the Service Guide and act
accordingly.

Q2. Does the robot wake up with set Time & Date request?
If Yes – Set time & date and Check the following:
A. Retrieve the last 10 events and send to Friendly Israel for analysis
B. Open Service  Information  Special Display  Battery screen. If at least one
of the cells is below 2.7V – Charge the robot and let it work to observe
recurrence of the failure.
C. Otherwise (all battery cells are higher than 2.7V), check visually the power
connector to the battery that there are no burn signs and the connection is good
between both sides.
D. If issues were NOT found in the battery connection, replace the battery and send
to Friendly Israel the disassembled battery for analysis
If No (Robot do not wake up when pressing "Go" button) – Switch the Safety switch to
Off, and Place the robot on the Base Station, wait 10 seconds, and proceed to Q3.

Q3. Does the robot wake up?

If No – Go to chapter 3 "Charging circuitry checkup"
If Yes – Change the Safety Switch back to On, charge the battery for 5 minutes, and
proceed to Chapter 2 (Low Battery checkup)

3 – 23
2.5 Low Battery Checkup

Q1. Did you perform “Low Battery Checkup” lately?

If Yes – Proceed to Q2
If No – Proceed with paragraphs A-K below
A. Remove the robot Off the Base Station
B. Open Service  Information  Special Display  Charging Screen, and record the
Charging Voltage in Table-1 below
C. Open Service  Information  Special Display  Battery screen. Record all 8 cell
voltages in Table-1 below.
D. Retrieve the last 10 events (Service  Information  Events)
E. Push the robot on the Base Station, and wait until the Battery indicator is displayed
on the LCD.
F. Open Service  Information  Special Display  Charging Screen, and record the
Charging Voltage & Charging Current in Table-1 below
G. Charge the battery for one hour
H. Send the robot to a 'Near Wire Test' to observe it drives around the perimeter in
Near Wire mode, and finds the Base Station to climb it back for charging without
any issues.
This is done through the Service Menu  Tests  Near Wire Follow test
I. If the 'Near Wire Follow' test passes OK, change the 'Search Capacity' to 2 AH. This
is done through the Service Menu  Settings  Station  Search Capacity.
J. Change Battery Type to 5.5AH. This is done through Service  Settings  Battery
 Battery Type
K. Send the entire information gathered up to now to Friendly Israel for further
analysis, and let the robot run a few days with the new settings

3 – 24
 Value(s) Expected values
B Charging Voltage (#1) 15-17V
C Cells voltages (1)____ (2)____ (3)____ (4)____ 2.7V – 3.6V

(5)____ (6)____ (7)____ (8)____

D Last 10 events 1) ____ [__]
2) ____ [__]
3) ____ [__]
4) ____ [__]
5) ____ [__]
6) ____ [__]
7) ____ [__]
8) ____ [__]
9) ____ [__]
10) ____ [__]
F Charging Voltage (#1) _________V 31-34V *
Charging Current (#2) _________A 2.0-2.7A
Table 3.1
* If the Charging Voltage is not between 31-34V, Proceed to Section 3 (Charging circuitry
Checkup)

Q2. Did a Battery Pack replace lately?

If No – Replace Battery pack and send the Battery back to Friendly Israel for analysis.
If Yes – Collect the robot to the RSS (Regional Service Station), and record the following
data:
A. Battery cells voltage (Service  Information  Special Display  Battery)
B. Open Speciual Display  Charging manu.
C. Connect the robot to the current measurement braid via a voltage-current
measuring device, and connect the robot to a Base Station Head for charging
(Winter Charging).
When value #4 on the LCD turns 6 (Stage number 3), record value #2 (charging
current), and the current the measuring device displays. At this stage it should be
70mA+/-30mA

3 – 25
 LCD, Value #2
Measuring device

Connect to ‘A’ and COM ports, and

put the position selector on Amp.
Important: Fail to do that will cause
to the inner fuse inside the
measuring device to burn

3 – 26
 D. Record 3 hours of Charging log.
Make Charge log recording:
1. Place the robot on the Base Station for charging
2. Launch RS Toolkit. Make sure you have a communication with the robot.
In the upper menu bar, open Settings
Troubleshooting
3.
P/W is 1234
4. Check V to "Battery and Charging”, and “Program”
5. Press <OK>
6. Window.
7. After 12 hours of data collection, close the Debug window and the Toolkit
application.
8. Open path: C:\Friendly_Robotics\Projects\RS\RS_Toolkit\Files\Debug
Window. The last file is the just created file.
9. Send the file back to me for further analysis.

3 – 27
2.6 Charging circuitry checkup
Check the following in this order
1. Observe the Power Box visually to see if not blown , nor its color changed (dull) or
other signs of over heat
2. Touch the Power Box to observe if it is overheated
3. Remove the robot off the Base Station, unplug the Power Box from its mains, and
plug it back in. If the ‘Docking Indicator’ illuminated (solid) and/or the ‘Operating
Indicator’ is repeatedly blinking for a pinch of a second, replace the Power Box
4. Place the robot back on the Base Station, and wait to see the ‘Battery Charging’
indicator on the robot’s LCD. If it does not appear, bypass the 20 meter extension
cord to connect the Power Box directly to the Base Station Head.
5. If no Battery Charging indicator is displayed on the robot’s LCD, replace the Power
Box. (If it helped, re-connect the 20 meter extension cord).
6. If neither replacing the Power box nor bypassing the 20 meter cord helped, replace
the Base Station Head.

3 – 28
2.7 Robot would not start automatic mowing (already few days)

Q1. Check that the ON/Off (Pause) button on the Power Box is not pressed.
If the Pause button on the Power Box was activated, release the Pause button to allow
the robot to start an automatic mowing.
If the Pause button on the Power Box was not pressed, check the display on the robot
while on the Base Station. If a robot with a cross line is displayed, although the Pause
button on the Power Box is not pressed, it means that there is a problem with the
Telemetry (communication) between the Power Box and the robot.
In such case, set the Telemetry to 'Off' in the Service menu (Service  Settings 
Station  Telemetry  On/Off) – this will disable the operation of the Pause button
on the Power Box, but it will open a new menu at the user level (under Mower
Options) called 'Program – On/Off' that allows the user to set the mowing schedule to
'Off'.
If both above observations found nothing, proceed to Q2.

Q2. Check that the Fuse is not burnt, the Safety Switch is On, and the ‘Pause’ button on
Power Box is not illuminated.
All the above conditions are OK?
If Yes – Proceed to Q2
If No – Change /replace what’s requires and let the robot charge to start mow.

Q3. Let the robot charge for 24 hours, and check Battery Capacity.
Open Service  Settings  Battery  Capacity.
Does the value higher than 5.0 AH?
If Yes – The robot should start mowing automatically. Check again Q1 above. If the unit
has never left the Base Station automatically, perform S/W Factory Default
If No – Open Service  Information  Special Display  Charging menu, and perform
the following:
A. Remove the robot from the Base Station, wait 60 seconds and take a photo of the
LCD.
B. Push the robot manually on the base station, wait a few seconds and take a take a
photo of the LCD.
C. Wait another 1 minute and a take a photo of the LCD.
D. Wait another 5 minute and a take a photo of the LCD.
Send all gathered data to Friendly Israel for further analysis.

3 – 29
2.8 RS Power Consumption
The robot consumes about 3 Ampere while it mows. If we consider 100 minutes (1.66 hours)
of operating cycle, the total current we have to fill power back in the batteries will be 1.66h
X 3 A which equals to ~ 5Ah.
The Power supply is 2.7A output, so to fully charge the battery from “recharge battery”
status to fully charge will take:
5 Ah / 2.7A = 1.85 hours.
After 1.85 hours the batteries will be full and the robot will keep the batteries in steady state
to start operation any time. This has negligible power consumption, so it is not included in
the total calculation.
NOTE: RS allows starting the next operation even if the battery is only 80% charged. This
depends if the current cycle have not yet completed. But for the calculation, we will consider
the batteries are being charged to full every charging cycle.
The Charging power consumption is measured by considering 1.85 hours of charging at 2.7A.
Assuming 220VAC in the outlet, the KW/h will be 220 X 2.7 = 594 W/h.
In order to calculate charging costs per operation, we shall transform the units to KW/h.
594 W/h =0.594 KW/h.
To know how much would one operation cost in the electric monthly bill, we have to
multiply “KW/h” times the “Charging time [hours]” times KW/h Cost.
Cost per operation = KW/h X Charging time [hours] X KW/h Cost
In courtiers that have more than one KW/h costs (depending the time of the year
summer/winter, and the time of the day), make an average calculation, since nobody knows
exactly when the robot was in charging.
For example let’s assume 12 Euro Cent for one KW/h, the calculation will be:
0.594 X 1.85 X 0.27 = 0.29 Euro per one mowing operation.

3 – 30
3.1 “Check Mow Height” message

Q1. Is it the first cut of the season or the grass is very high?
If Yes – Lift mowing height level and let the robot to complete full cycle (2-3 days).
If No– Proceed to Q2.

Q2. Was there any change in the robot’s Service Settings lately?
If Yes – Open Mowing Settings (Service  Settings  Mowing Motors) and check that
all settings are in default values.
Default Value
Enable/disable Eco mode
On/Off ON
operation
Speed --> Mow motor RPM (Rounds Per
3300
On Speed Minutes) during ECO mode On
Eco Mode
Speed --> Mow motor RPM during ECO
4000
Off Speed mode Off
The current threshold in which
Sensitivity 2 AMP
ECO mode On will be terminated
The current threshold in which
Sensitivity 5 AMP
Over Current event is detected
Over The time the robot will allow to
Current the O.C sensitivity value to be
Time 1 SEC
present before an O.C event is
detected
The time for the mowing motors
Mowing
to resume operation after one of
Motors
the Safety sensors in the robot is
detected, and released.
For example, if a bumper event is
Stop Time Time detected the mowing motors are 1 SEC
stop immediately. Once the robot
detects that it is OK to resume
motors operation, it will count
this “Stop time” and only then
resume operation
Enable/disable mowing motors
-- On/Off ON
operation
Direction of the left mowing
Left CCW (Counterclockwise)
motor rotations
Direction
Direction of the right mowing
Right CW (Clockwise)
motor rotations

If No– Proceed to Q3.

3 – 31
Q3. Turn the Safety Switch to OFF, remove the robot out of its Base Station and carefully
check if the mowing blades are freely rotating. See below picture below.
If one or both blades are not rotating freely go to section 3.3 (Mowing motor(s) do not
work).
Proceed to Q3.
Can you confirm the mowing deck is clean
and the blades can rotate freely?
If Yes – Proceed to Q4.
If No– Clean the mowing deck and Proceed
to Q4.

Q4. Place the robot in a place where there is no

high level of grass, and run a ‘Mowing test’.
The test was passed?
If Yes – Proceed to Q5.
If No– Proceed to Q6.

Q5. Place the robot in a place where there is no high level of grass, make sure the mowing
height is in its fully upper position, and send the robot to mow. Will the robot stop
with a mowing error message?
If Yes – Proceed to Q6.
If No– Let the robot work. Reduce mowing height gradually.

Q6. Lift the robot’s wheels up in the air (inside a lawn, where you have signal). Open
Special Display – Mowing Motors menu. (Service  Settings  Special Display). Send
the robot to mow.
Will the mowing motor(s) indicate high current level in one of the motors? (Good
values are 600-850 mA)
If Yes – Proceed to Q7.
If No– Let the robot work. Reduce mowing height gradually.

Q7. Swap two mowing motors and repeat Q6 above. Will the the high current level that
was shown in step 6 is now moved to be present in the other motor side?
If Yes – Replace mowing motor (can be done by an end customer).
If No – The robot needs to be brought to repair by an authorized Service Station.

3 – 32
Q8. When the robot arrives the repair station, check the following:
NOTE: A Golden part(s) may be used for easy and fast diagnosis.
 Observe all above questions to make sure the customer did not miss something
 Check settings as mentioned in Q2 above
 Run Mow Test
 Replace one mowing motor and run Mowing Test again. If still fails, replace the 2 nd
mowing motor
 Main Board

3 – 33
3.2 Poor quality of cut & Damage of lawn

Q1. Is it the first cut of the season or the grass is very high?
If Yes – Lift mower height level and let the robot to complete full cycle (2-3 days).
If No – Proceed to Q2.

Q2. Are there wheels digging signs on the lawn?

If Yes – Proceed to Q3.
If No – Proceed to Q4.

Q3. Can the front wheel be rotate freely on its axle and against robot’s chassis?
If Yes – Proceed to troubleshooting
chapter 7.5 ‘Wheels track’ or 7.6
‘Maneuverability problems’.
If No – Try to release the wheel (There
may be debris or mulches that
eliminate the wheel to rotate freely).
Proceed to Q4.
If this cannot be released, the robot
needs to be brought to an authorized
Service Station for further analysis.

Q4. Does one of the blades are worn or dull?

If Yes – Swap blades.
If No – Try to swap blades rotation side (via Service menu Service  Settings 
Mowing Motors  Direction  Left/Right).
If it does not resolve the problem, the robot needs to be brought to repair by an
authorized Service Station.

Q5. When the robot arrives the repair station, check the following:
NOTE: A Golden part(s) may be used for easy and fast diagnosis.
 Observe all above questions to make sure the customer did not miss something
 Set the mowing motors rotating direction back to default
 Mowing motors shaft are not bent
 Blade(s) status
 Check that the mowing deck sits OK

3 – 34
4.1 Many patches of uncut grass remain on the lawn

Q1. Is it a new installation or changes have been done in the lawn/installation cable lately?
If Yes – Proceed to Q2
If No – Proceed to Q3

Q2. Are you sure the installation done according the rules, and the lawn size settings (in
the robot) are the actual dimensions?
If Yes – Proceed to Q3
If No – Recheck the wire installation and the robot’s settings, if a wrong installation or
settings were found, correct it and let the robot complete full mowing cycle (2-3 days)
to understand if the coverage problem was solved or still existing.

Q3. Is it the first cut of the season or the grass is very high?
If Yes – Check mow height level is not too low and let the robot to complete full cycle
(2-3 days).
If No– Proceed to Q4

Q4. Does it happen in a particular place or all around the lawn?

If Yes – Run the robot in the problematic area and observe if odd behavior can be
seen. If needed open Service  Special Display  Behavior screen to learn more of
what the robot detects in this particular place.
If No (All around the lawn) – Proceed to Q5.

Q5. Does the time of the year now is the peak season, so the grass is growing very fast?
If Yes – Increase the Intensity by few % (10% for instance), and check if this improves
the coverage problem. Let the robot complete full mowing cycle (2-3 days) to
understand if the coverage problem was solved or still existing.
If No – Increase the Interval and check if this improved the coverage problem. Let the
robot complete full mowing cycle (2-3 days) to understand if the coverage problem
was solved or still existing.
If all answers up to now were not solving the problem, proceed to Q6.

Q6. Retrieve data from the robot to be analyzed by trained technician.

Review the data retrieved and compare to expected values shown in the table below.
If one or more of the values are out of range, act according the tips in the table below

3 – 35
 Where to find this screen Expected values Tips
Intensity Operations  Intensity Default value is 0%, which Increase the Intensity
can be set between -50% to let the robot more
to +50% time to mow
Interval Operations  Interval Default value is “Twice a Increase the Intensity
week” (84 hrs), which can to let the robot more
be set to one of the below time to mow
options:
Every 2 days (48 hrs) –
Twice a week (84 hrs)
Once a week (168 hrs)
Every 2 weeks (336 hrs)
Last 10 Service  Information  Battery  Check ALL the information Average operating
Battery Run Time shown on the screen, as it hours per one
run time may tell a hint of the operation should be:
cause. 0-50m²: 0.3Hr
Refer to the Service 50-100m²: 0.6Hr
Interface or the Service 100-150m²: 0.9Hr
Guide for more details 150-200m²: 1.2Hr
about the data that is 200-3000m²: 1.5Hr
shown on that screen
Last 10 Service  Information  Events  Check ALL the information Act according to the
Event List History shown on the screen, as it events recorded in the
may tell a hint if there is a last operations
technical failure.
Refer to the Service
Interface and the Service
Guide for more details
about the data that is
shown on that screen
Mow Factory default is 50 mm Reduce the height by
height height. 50mm is the mid 10 mm each time
settings level between the
minimum (20 mm) and
the maximum (80 mm)

3 – 36
4.1 Robot ignores area (Main & Sub Zones)

Q1. Is it a new installation or changes have been done in the lawn/installation cable lately?
If Yes – Proceed to Q2
If No – Proceed to Q3

Q2. Are you sure the installation done according the rules, and the lawn size settings (in
the robot) are the actual dimensions?
If Yes – Proceed to Q3
If No – Recheck the installation and the robot’s settings, if a wrong installation or
settings were found, correct it and let the robot complete full mowing cycle (2-3 days)
to understand if the coverage problem was solved or still existing.

Q3. Are there obstacles on the lawn or on the edge that block the robot to complete
mowing there?
If Yes – Remove the obstacle(s) that block the robot and let the robot complete full
mowing cycle (2-3 days) to understand if the coverage problem was solved or still
existing.
If No – Proceed to Q4

Q4. Place the robot on the Base Station, and send it to mow, starting with Edge mode. If
the lawn contains Sub Zone(s), send the robot to mow in one of the Sub Zone(s).
Was the robot complete a full route and returned to Base Station before start to mow
inside the lawn?
If Yes – Proceed to Q5
If No – Proceed to Chapter 4, paragraph 4.1 – Does not complete Edge

Q5. Place the robot in front of the uncutted area and send the robot to mow, omit the
Edge to let the robot start mowing in Scan mode immediately.
Does the robot drive and mow in that area without problems?
If Yes – Let the robot complete the next few oprtations to understand if the problem
was sporadic or recurrent.
If No – Ask the cutomer to take some pictures or scratch a drawing of the lawn,
including how the wire set in the lawn, and send them to you so you may see the
reason of the problem immediately.

3 – 37
4.3 Stops with no message

Q1. Was this phenomenon happened more than once?

If Yes – Proceed to Q2
If No – Let the robot continue work and if happen again, contact Hot Line for further
analysis in accordance to this chapter.

Q2. Make sure the Safety Switch is set to ‘ON’, then press <Go> button.
Is the robot waking up?
If Yes – Proceed to Q5.
If No – Check if the fuse burnt, and proceed to Q3

Q3. Was the fuse burnt?

If Yes – Replace the fuse and check if it burns immediately again (This is a fast acting
20A/32V fuse which can be found in local electricity shops).
If the fuse burnt immediately – The robot needs to be brought to repair by an
authorized Service Station.
If No – Insert the robot into the Base Station, turn the Safety Switch to ‘Off’ and wait
few seconds until the screen turns ‘On’ with message “Switch On”. Proceed to Q4

Q4. Is there a message on the screen “Switch On”?

If Yes – Let the battery be charged to full (it may take up to 24 hours), and observe if
this phenomenon happen again. If it will happen again, contact Hot Line for further
analysis.
If No – The robot needs to be brought to repair by an authorized Service Station.

Q5. Check the below parameters in the same order as written in the table. Once the root
of the failure was found, stop checking the rest of the parameters in the list, and
replace the faulty part.

3 – 38
 Retrieve the Last 10 Events List as described below and compare to error list
Where to find this screen Expected values Tips
Service  Information  Events  Check ALL information shown Act according to
History on the screen, as it may tell a the events list
hint if there is a technical recorded at the
failure. last operations
Refer to the Service Interface
and the Service Guide for
more details about the data
that is shown on that screen

What to do/check Expected results Tips

1 Battery voltage Fully charge battery: Try to charge the battery to full, and
Battery Voltage = 28V run the robot to observe battery
Battery Capacity = 6 AH run time.
2 Check with “Gold” Battery LCD is On Try to charge the battery to full, and
Pack run a robot to observe battery run
time
3 Use “Gold” battery pack that LCD stays On until finding It is recommended to connect a
you are sure is OK and the faulty component new component to be tested in a
charged. Disconnect all temporarily connection (e.g. Drive
connectors on the Main Motor), while it is not installed into
Board, leaving only the Power the robot, but mounted outside.
and LCD cables connected. This will allow checking what the
Check that the LCD is On. If failed component is, without
LCD still Off, replace Main spending time for nothing.
Board and check. If LCD still
Off, replace LCD.
When you have LCD On start
connect the connectors one
each in a time, while
observing the LCD. Once the
LCD turns Off (not because of
going to sleep mode), you
know that the last connection
shorten the Main Board down.
This component and/or its
braid may be the fault reason.
Replace the faulty item and
check again

3 – 39
4.4 “Cross Outside” message

Q1. Is it a new installation or changes have been made in the lawn/installation cable lately?
If Yes – Proceed to Q2
If No – Proceed to Q3

Q2. Are you sure the installation done according the rules of distance from cliff, corner,
narrow path, adjacent lawn?
If Yes – Proceed to Q3
If No – Recheck the wire installation that was set according the installation rules
written in the Operating and Safety manual, and correct where require.

Q3. Was the robot found out of the lawn?

If Yes – Proceed to Q4
If No – Proceed to Q5

Q4. Are there adjacent lawn(s) with robotic lawn mower (regardless what brand), or dog
fence installation?
If Yes – Proceed to Q7
If No – Proceed to Q5

Q5. Does it happen in a place close to a corner/narrow pass?

If Yes – Proceed to Q6
If No – Proceed to Q8

Q6. Place the robot inside the lawn, in a location that the robot faces toward the place it
was found with the error, and send it back to the Base Station.
Did the robot cross the wire out?
If Yes – Recheck the wire installation that was set according the installation rules
written in the Operating and Safety manual, and correct where require.
If No – Proceed to Q8

3 – 40
Q7. Ask your neighbor to plug out the mains to his/her robot (or dog fence) for one day,
and operate Robomow in the closest zone to the adjacent lawn.
Did the robot cross the wire out?
If Yes – Proceed to Q8
If No – Contact Hot Line for further checks if this is an interference case

Q8. Are there high voltage cables or iron net buried in your lawn?
If Yes – Contact Hot Line for further checks if this is a robot issue or your lawn is not
capable for robotic lawn mower
If No (Or not known) –The robot needs to be brought to a an authorized Service
Station for further analysis

Q9. Run the robot at your Test Lawn and check Wire Sensors readings are stable.
If the robot behaves if no errors at your Test Lawn, most probably the problem is in the
customer’s lawn. Make sure to eliminate surrounding interferences at the customer’s
lawn.

3 – 41
4.6 “Stuck in Place” message

Q1. Are there wheels excavation signs on the lawn?

If Yes – Proceed to Q2
If No – Proceed to Q3

Q2. Does the path on the lawn enable smoothly maneuverability? (Holes, up/down hill,
mud, high grass)
If Yes – Proceed to Q3
If No – Fix the path and check if it resolved the issue. If the error happens again right
after the robot slip a bit (due to mud), increase the Slippage Sensitivity by 1 segment
(Service  Settings  Slippage  Sensitivity).
Proceed to Q3

Q3. Can the front wheel be rotate freely on its axle and against robot’s chassis?

If Yes – Proceed to Q4
If No – Try to release the wheel (There may be debris or mulches that eliminate the
wheel to rotate freely).
If this cannot be released, the robot needs to be brought to a an authorized Service
Station for further analysis.

3 – 42
Q4. Send the robot to work inside the lawn, where it has at least 5 meters to drive forward
without hitting an obstacle or reaching a wire.
Will the robot drive straight more than 2 meters without changing direction?
If Yes – Proceed to Q5
If No – Open Service menu (Service  Information  Special Display  Behavior
screen), and observe value #2 ‘Last Termination Event’. For more details see RS Service
Guide, chapter 2.1.6.8.

Q5. Run the robot and watch it for about 30 minutes. Did you observe any odd behavior
while it was working? (Changing direction in the middle of the lawn, stop driving
forward with no visible reason, etc…)
If Yes – The robot needs to be brought to a an authorized Service Station for further
analysis
If No – Let the robot continue to work, and if this error happens again, contact Hot
Line for further analysis.

Q6. When the robot arrives to the repair station, check the following:
Connect the robot to the Toolkit and observe all robots' parameters. Especially observe
the below parameters:
 Wire sensors in & out of lawn. Inside the lawn the values should be around 400 and
outside should be 200
 Bumper readings in press and in idle modes. Front Bumper press should reflect as
Front state. Idle mode should show Idle state

3 – 43
4.6 The entire (or most of the) lawn is uncut / Robot would not auto depart

Q1. Make sure the Power Box is connected to the Main Power. Check the Power Box
display indicators #1 and #3 are functioning well. Check the indicator #2 is not
switched to ON (red light will be displayed). See the explanation in the table below for
each number.

Does the indicator #2 is ON (red light will be displayed)?

If Yes- proceed to Q2.
If No- proceed to Q4.

Q2. Press two seconds on the Pause button to release the halt (red light will be
disappeared). Wait until the robot will depart automatically out of the Base Station to
mow.
Does the robot depart from the Base Station Automatically?
If Yes – Let the robot run a few days and observe good looking lawn
If No – Proceed to Q3 below

Q3. Does one of the other indicators indicate 4, 5 or 6?

If Yes- Go to sections 2.7 to find what may be wrong with the Power Box.
If No- Proceed to Q4 below.

Q4. Check that the Inactive was set correctly. Does it configured right?
If Yes- Proceed to Q5 below
If No- Correct the Inactive time accordingly

3 – 44
Q5. Does a Robomow App use by the customer?
If Yes- Check that the Automatic depart was not
deactivated. Gray means automatic depart is set
to Off.
If the auto departs button is active (yellow),
proceed to Q6 below
If No- Proceed to Q6

Q6. Push the robot on the Base Station and wait a few minutes. Does the House icon is
NOT seen on the left screen side of the display (only the battery icon is displayed)?
If Yes –It means the robot detects it is on the Base Station (which is true). Proceed to
Q7 below
If No- It means the robot detects it is in Winter Charging mode (which is not the case).
Proceed to Q8 below

Q7. Check Charging parameters in the Special Display on the robot.

Open Service menu  Information  Special Display  Charging.
The Charging voltage should be between 3200-3400 (32-34 V), and the current shall
not show 0.

Does the charging voltage and current within range?

If Yes – Send the robot to a repair station along with the Power Box and the Base
Station.
If No – Proceed to Q8 below

Q8. If both, Charging voltage & Charging current are out of range,
Yes – Replace the Base Station Adaptor
No – (Charging voltage in out of range, below than 31.5V, but the Charging current is
not 0; Replace the Power Box

3 – 45
4.7 Robot changes direction with no visible reason

Q1. In the robot, go to Service  Information  Special Display  Behaviour screen

Press button to toggle between user menus and special display screen that was

select. Send the robot to work in Scan mode (skip the Edge), and press again
button to toggle back to the ‘Behavior’ screen while the robot mows for observation.
Check value #2 (upper line, second value from the left). While the robot changes
direction in a place which it should not change (middle of the lawn), observe value #2
shown on the screen and look for its number in the below table. Check the number in
the table below.
Value Indication Question Answers & Actions
4 Distance Did the robot drive 250 meters If Yes – This cannot happen is a real
without reaching a wire or hitting situation because the robot should
an obstacle (bumper) reach a wire or hit an obstacle after few
minutes of drive.
If No – robot needs to be brought to
repair by an authorized Service Station.
5 Time N/A N/A
6 Wire Is there a wire on the ground If Yes – This is normal and should have
where the robot now located? been happening
If No – Check the wire count in the
Special Display  Wire Sensors 
Values #2 and #6 (Left & Right count). If
the values are 420-450 in the middle of
the lawn while the robot mows, and
the robot is 2014 configuration  Need
to U/G to the latest publish S/W.
7 Bumper Did the robot hit an obstacle? If Yes – This is normal and should have
happened
If No – Perform Bumper calibration and
run the robot again in Behavior mode.
If this happen again, go to section 9.1
Bumper pressed
8 Drop Off Did the front robot lift up? If Yes – This is normal and should have
happened
If No – Perform Drop Off calibration
and run the robot again in Behavior
mode. If this happens again, go to
section 8.1 “Front wheel problem”

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Value Indication Question Answers & Actions
9 Slippage Can the front wheel be rotated If Yes – Go to section 8.2 “Slippage
freely on its axle and against the problems”
robot’s chassis? If No – Clean the front wheel area to
allow the wheel freely rotate, and run
the robot again in Behavior mode. If
this happen again, the robot needs to
be brought to repair by an authorized
Service Station.

10 Drive Over Can you observe one (or two) If Yes – Try to remove debris that is
Current drive wheels hard to rotate? halting the wheel(s) to rotate, and run
the robot again in Behavior mode. If
this happen again, the robot needs to
be brought to repair by an authorized
Service Station
If No – Robots from 2014 configuration,
change Service Settings as follows:
1. ServiceSettingsDrive
MotorsOver
CurrentSensitivity Change
from 3A to 4A
2. ServiceSettingsDrive
MotorsOver CurrentTime
Change from 3Sec to 5Sec
11 Slop Did the robot drive in a slope up If Yes – This is normal and should have
or down hill larger than 30° happened.
Degrees? If No – Perform Tilit calibration and run
the robot again in Behavior mode. If
this happen again, the robot needs to
be brought to repair by an authorized
Service Station.
12 Robot stuck Perform S/W factory default. Run the robot again in Behavior mode.
Service  Settings  Factory If this happen again, the robot needs to
Default  Software be brought to repair by an authorized
Service Station.
13 End of edge Perform S/W factory default. Run the robot again in Behavior mode.
Service  Settings  Factory If this happen again, The robot needs to
Default  Software be brought to repair by an authorized
Service Station.
14 Lost the wire Electricity power was always If Yes – Perform S/W factory default.
available? Service  Settings  Factory Default
 Software.
Run the robot again in Behavior mode.
If this happen again, the robot needs to
be brought to repair by an authorized
Service Station.
If No – This is normal and should have
happened.

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Value Indication Question Answers & Actions
15 Docking Did the robot meet the Base If Yes – This is normal and should have
Station Station while the test ran? happened.
detection If No – Perform S/W factory default.
Service  Settings  Factory Default
 Software.
Run the robot again in Behavior mode.
If this happen again, the robot needs to
be brought to repair by an authorized
Service Station.

NOTE: If it was found that the robot needs to be brought to a Service Station due to failures
number 12, 13, 14, and 15 (in the table above). When the robot arrives the Service Station,
start with Factory erase (through Debug tab in the RS Toolkit), and run the robot to check if
this error reconstructed. If it fails again on the same error, replace Main Board.

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4.8 Noises heard from various places in the robot

Q1. Turn the Safety Switch to OFF, lift front robot area
and check if there is any visible reason that can
make the laud sound.
Possible reasons are:
 Debris stuck in the mowing deck
 Bent blade
 Too much mulches built up between mowing deck and blades
 Rotate blades (using long stick or gloves). See picture to the right

Q2. Press the bumper few times from verious directions. Are noised sound from the
bumper?
If Yes – The robot needs to be brought to an authorized dealer shop for spraying
lubricant spray on bumper springs. See picture to the right
If No – Proceed to Q3.

Q3. Turn both drive wheels manualy. Can laud

noises be heard from one of them
compared to the other one?
If Yes – Replace noise drive motor
If No – Proceed to Q4.

Q4. Rotate the front wheel on its axle and

against robot’s chassis. See picture down.
Can it turn and rotate freely?
(Do it with Front Wheel in its inner position
and not outer position, like the robot is on
the ground).
If Yes – Proceed to Q5
If No – Try to release the wheel (debris or
mulches that eliminate the wheel to rotate
freely).
If this cannot be released, the robot needs
to be brought to a an authorized Service
Station for further analysis

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Q5. Place the robot inside the lawn and send it back to base (mow motors are not
working). Can laud noises be heard from the robot?
If Yes – Make a short movie (smart phone, digital camera), and upload the movie to
the Service Ticket opened in the ROSS (Robomow Online Support System).
If No – Proceed to Q6.

Q6. Send the robot to mow (mow motors are working). Can laud noises be heard from the
robot?
If Yes – Remove LEFT blade (do that as instructed in the Operating and Safety manual),
then send the robot to mow again. Proceed to Q7.
If No – Let the robot complete the next few oprtations to understand if the problem
was sporadic or recurrent.

Q7. Was the laud noises reduced?

If Yes – Replace LEFT mowing blade and run the robot to observe if the noises are
gone. If the noises are still being heard, replace LEFT mow motor.
If No – Put the LEFT blade back on the motor’s pinion, and remove the RIGHT blade
(do that as instructed in the Operating and Safety manual), then send the robot to
mow again. Proceed to Q8.

Q8. Was the laud noises reduced?

If Yes – Replace RIGHT mowing blade and run the robot to observe if the noises are
gone. If the noises are still being heard, replace RIGHT mow motor.
If No – Proceed to Q9.

Q9. If the robot still noise – The robot needs to be brought to repair by an authorized
Service Station.

Q10. When the robot arrives to the repair station, observe the steps mentioned in this
paragraph to make sure the customer did not miss something, and replace
components that may cause to these noises.

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5.1 No Wire Signal message

Q1. Are there any indicators bulbs (LEDs) on the Power Box display?

If Yes – Proceed to Q2
If No – Proceed to chapter 1.3 "Power Box does not operate/dead" in the
troubleshooting chapter

Q2. Take the robot out of the Base station. Does the operating indicator on the Power Box
(number 3 in the picture above) is illuminated?
If Yes – Proceed to Q3
If No – Proceed to troubleshooting chapter 1.3 “Power Box does not operate”

Q3. Does the "Wire indicator" (number 4 in the picture above) is illuminated on the Power
Box too?
If Yes – Go to chapter 10.3 “Find disconnection in the wire installation loop”.
If No – Prepare a small wire loop of about 2 meter diameter (that can be rounded
around the robot) and connect it to the Power Box using the second Plot connector
that was supplied with the package (if there is no Plot connector
available, use the one that connected to the wire installation in the
lawn). Then proceed to Q4. See Plot connector picture to the right.

Q4. Go to ‘Special Display’ screen (on the robot: Service menu 

Information  Special Display  Sensors  Wire Sensors), and check what values are
seen on the screen in places 2 & 6. See picture below. The values should be 400 ± 5
while the robot is inside the plot and 200 ± 5 while the robot is outside the plot.

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 Does the value are as expected?
If Yes – And there are no disconnections in the wire
installation loop, place the robot inside the lawn, Press

button and send the robot to work. Press

immediately again to watch the Special Display

screen while the robot works. Observe values 2 & 6 especially if the robot stops with
no visible reason.
If No – Proceed to Q5.

Q5. Are values 2 & 6 from two steps above showing value 0 (null)?
If Yes – Replace the Power Box
If No – The robot needs to be brought to an authorized Service Station for repair. Send
the robot to repair along with the Power Box and the Base Station Head.

Q6. When the robot arrives the repair station, check the following:
NOTE: A Golden part(s) may be used for easy and fast diagnosis.
 Observe all above questions to make sure the customer did not miss something
 Front Board components and connectors
 Main Board
 Wire Sensors

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5.2 Find disconnection in the wire installation loop
Searching broken wire using a radio AM:
In the link below you can watch how to search disconnection in the wire.
http://www.robomow.com/support/Movies/Find a wire break.rar
1. Disconnect one end of the perimeter wire from the Plot connector (green connector)
2. Make sure the Base Station Board / Perimeter Switch / Power Box is ON
3. Set the radio to AM frequency, that no broadcasting is detected, but only “white” noises
are heard.
4. Start walking along the wire (the edge that still connected to the board, and not the edge
that was disconnected out). Better to open the antenna and walk along the perimeter
while the antenna is close to the ground.
As long as the wire is not broken, there will be consecutive beep sounds, which will stop
where the cut wire is.

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Searching broken wire by small sectors
1. Prepare a Perimeter Switch with batteries and two wires; one is about 6 feet (2m), and a
second 60 feet (20m) long. Strip back ¼ inch (6mm) of insulation from each wire end and
connect the two wires to the p. switch via a plot connector (Green connector)
2. Disconnect the p. switch/Base Station/P.Box from the perimeter wire installation and
leave two ends disconnected.
3. Decide how to split the entire lawn to few sectors, which each sector will be tested
separately.
4. Strip ¼ inch (6mm) of insulation in two points to be sector tested, and connect the
P.Switch.
5. Turn P. switch ON and check if the ‘cut wire’ indication is illuminated. If there is no
indication (with sound), then the wire buried in the ground in this sector is OK.
6. Continue to move with the test equipment (p. switch + 2 wires) to the next perimeter
wire sector to test until a ‘Cut wire’ indication will be found which will indicate that the
broken wire is in this sector.
7. Once a broken sector was detected, it can be closely observed to find the cut or loose
wire connections and repair it using a broken wire connector piece provided by Friendly
Robotics.

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 Could disconnection be found in the wire?
If Yes – Fix the wire using official splicing connectors, see picture to the
right
If No – Replace Power Box and Base Station Head

3 – 55