JIMMEEY GONDAA

Mumbai, MH, 400011

7045148948

jimmeeygondaa@gmail.com

August 2021

Dear Concerned,

Attached herewith is a copy of my resume for a detailed look at my skills and experience. Here is a
snapshot of what I have to offer:

Thrive in high-pressure and fast-paced situations, striving for positive results by applying my loss prevention
and scheduling abilities. Further, I have ability in retail merchandising and acumen for maximizing
performance and inspiring colleagues. Able to visualize success and find unconventional yet highly
effective strategies for achieving it.

I have skillfully balanced organizational goals and productive relationships, strategizing and
recommending ways in which to achieve and keep a competitive business edge. My interpersonal and
problem-solving talents have supported my professional growth.

My enclosed resume outlines further details of my greatest accomplishments look forward to hearing from
you.

Sincerely,
JIMMEEY GONDAA
 JIMMEEY
Adaptable Professional with experience in material handling,
inspections, and shipping and receiving. Effective communicator and

GONDAA collaborative professional with expertise in conflict resolution, recruiting

and interviewing and organizational design. Successful background in
RETAIL OPERATIONS
continual process improvement and cost reduction.
MANAGER

Hardworking Retail Operations Manager recognized as a strong leader

Contact
with expertise in every aspect of store management. Talented at
Address: coaching staff and promoting caring customer service. Offering over
Mumbai, MH, 400011 eight years of experience working in the Fashion and Lifestyle Retail
Sector. Driven and coordinated with expertise in Luxury Brand
Phone: Management and Retail Business Planning & Development.
7045148948
7045333359
Work History
E-mail: RETAIL OPERATIONS MANAGER
jimmeeygondaa@gmail.com FEB-18
TO Shaze Luxury Retail Pvt. Ltd., Mumbai, Maharashtra
AUG-21
LinkedIn:
linkedin.com/in/jimmeey-
gondaa-395574134 ➢ Analyzed operational expenses and cost of inventory

to identify losses and developed strategies for

Skills increased profits.

Retail Sales ➢ Exceeded revenue goals on consistent basis,

resulting in commendation from management.

Excellent
➢ Reviewed store sale numbers, cost of inventory,
Retail management
operational expenses, and inventory losses.
Excellent
➢ Controlled shipments, inventory, purchasing and
Business development and
planning inspection to reduce workflow gaps.

➢ Consulted with store manager to set up visually

Excellent
appealing layout for store merchandise.
Performance tracking
proficiency ➢ Contributed to leadership team for implementing

company policies and procedures.

Excellent

Advanced computer skills

 ➢ Directed training and performance monitoring for
Excellent
50+ staff members.
Profit and loss management
➢ Determined layout of store merchandise for visual

Excellent appeal to consumers.

Recruitment and retention ➢ Consulted with senior leadership to report damaged

Very Good inventory control tracking and reporting.

Relationship building ➢ Monitored day-to-day production to verify

packaging and efficient delivery of purchased

Excellent
merchandise to respective facilities within expected
Inventory management
timeframes.
Very Good
➢ Scheduled employee tasks conducted performance

reviews and executed daily branch operational

goals to maximize team productivity.

➢ Supported human resources by responding to

Languages candidates and prescreening, interviewing, and

hiring team members.

English
➢ Increased revenue by identifying and tracking
Excellent
damaged inventory for corrective action.
Hindi

Excellent

Gujarati SEPT- STORE MANAGER

16 TO Reliance Brands Limited - BCBGMAXAZRIA,
Excellent JAN-18 Mumbai, Maharashtra

Marathi
➢ Maximized sales and minimized shrinkage through
Very Good excellent customer service and adherence to
standard practices.

➢ Rotated stock to achieve optimum appeal and

minimize shrinkage.
➢ Reviewed performance data to monitor and
measure productivity, goal progress and activity
levels.

➢ Coached sales associates in product

specifications, sales incentives and selling
techniques, significantly increasing customer
satisfaction ratings.

➢ Applied performance data to evaluate and

improve operations, target current business
conditions, and forecast needs.

➢ Protected store from loss or theft by setting and

enforcing clear security policies.

➢ Set effective store schedules based on forecasted

customer levels, individual employee knowledge
and service requirements.

➢ Promoted team collaboration, performance, and

efficiency by fostering healthy environments
focused on mutual success.

➢ Scheduled and led weekly store meetings for all

employees to discuss sales promotions and new
inventory while providing platforms for all to voice
concerns.

➢ Reconciled daily sales transactions to balance

and log day-to-day revenue.

➢ Assessed supplier quality to maintain tight cost

controls and maximize business operational
performance.

➢ Bolstered sales volume by implementing incentive

program and initiating advanced employee
training.
 Jun-15 ASSISTANT STORE MANAGER
To Sept- Reliance Brands Limited - BCBGMAXAZRIA,
16 Mumbai, Maharashtra

➢ Coached sales associates in product

specifications, sales incentives and selling

techniques, significantly increasing customer

satisfaction ratings.

➢ Managed opening and closing procedures

and recommended changes to enhance

efficiency of daily activities.

➢ Provided weekly work schedules to employees

to accommodate business demands and

vacation requests.

➢ Met or surpassed business targets regularly

through employee engagement and forward-

thinking planning.

➢ Supervised and evaluated staff, enabling

them to improve skills, achieve daily

objectives and attain advancement.

➢ Processed payments for credit and debit

cards and returned proper change for cash

transactions.

➢ Reconciled daily sales transactions to

balance and log day-to-day revenue.

➢ Analyzed and interpreted store trends to

facilitate planning.
 Sept-11
➢
To Feb- SENIOR FLIGHT ATTENDANT
14 Jet Airways India Ltd., Mumbai, Maharashtra
o Clearly explained and demonstrated safety and
emergency procedures to passengers prior to
takeoff.

o Ensured aircraft and passenger compliance with

policies, procedures, regulations, and safety
guidance.

o Ensure safety and comfort of customers onboard

aircraft.

o Resolved passenger situations during flight involving

disorderly passengers and medical emergencies.

o Facilitated communication between flight deck

and cabin crew prior to and during flights to
promote smooth operations.

o served beverages and food items from refreshment

cart and provided information about in-flight
offerings to passengers.

o Facilitated boarding process by greeting

passengers upon arrival to aircraft and providing
direction to seats.

o Greeted passengers, assisted with carry-on

baggage stowage, and delivered onboard
announcements.

o Offered personalized assistance to children, elderly,

and passengers with special needs.

o Used Microsoft Word and other software tools to

create documents and other communications.
 TRAINEE
Jul-10
To Dec-
Hotel Marine Plaza & Hotel Grand Hyatt, Mumbai, Mahar
10
• Managed guest complaints and offered complimentar
services to maintain high guest satisfaction rates.
• Booked large groups for weddings, seminars, conferenc
and other events, providing best available room rates.
• Participated in opening and closing procedures by
prepping inventory sheets, balancing inventory to cash
closing out point-of-sale systems.
• Offered appropriate reservation options based on
expected attendees when coordinating events.
• Coordinated with waitstaff to regularly clean buffet are
and refill hot and cold items quickly.
• Provided exceptional service and assistance to guests u
check-in.
• Established internal databases and record managemen
systems to enhance accuracy and integrity of all
documentation and data.
• Prepared bills for customers and delivered to rooms on
of check-out.
• Provided services efficiently and with elevated level of
accuracy.
• Greeted and assisted guests by gathering information
pertaining to reservations or requests.

Education
May-11
B.Sc.
Rizvi College – Mumbai University
Feb-07
H.S.C.
B.J.P.C.I. – Mumbai University
Mar-05
S.S.C. St. Mary’s High School – Mumbai
University