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Chapter 5 E Commerce Business Model

The document discusses e-commerce business models and how e-commerce changes business strategy, structure, and processes. It defines key elements of a business model including value proposition, revenue model, market opportunity, competitive environment, advantage, strategy, organizational development, and management team. It also outlines major B2C business models like e-tailers, community providers, content providers, portals, transaction brokers, market creators, and service providers. Finally, it discusses how e-commerce impacts industry structure, value chains, and business strategy.

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0% found this document useful (0 votes)
124 views17 pages

Chapter 5 E Commerce Business Model

The document discusses e-commerce business models and how e-commerce changes business strategy, structure, and processes. It defines key elements of a business model including value proposition, revenue model, market opportunity, competitive environment, advantage, strategy, organizational development, and management team. It also outlines major B2C business models like e-tailers, community providers, content providers, portals, transaction brokers, market creators, and service providers. Finally, it discusses how e-commerce impacts industry structure, value chains, and business strategy.

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CHAPTER 5:

E-COMMERCE BUSINESS MODEL

LECTURE: 07
COURSE COACH: MASNOON SALEHIN
COURSE: E-BUSINESS
LECTURER, DEPARTMENT OF
MANAGEMENT, FBS, UNIVERSITY OF COURSE CODE: MGT 403
DHAKA
E-COMMERCE BUSINESS MODELS
BUSINESS MODEL Eight Key Element of a Business Model
Set of planned activities designed to result in a 1. Value proposition
profit in a marketplace.
2. Revenue model
BUSINESS PLAN
3. Market opportunity
A document that describes firm’s business
4. Competitive environment
model.
5. Competitive advantage
6. Market strategy
7. Organizational development
8. Management team
E-COMMERCE BUSINESS MODELS (CONTD.)
1. Value Propositions

 Defines how a company’s product or service fulfills the needs of customers

 Why should the customer buy from you?

 Successful e-commerce value propositions:

• Personalization/customization
• Reduction of product search, price discovery costs
• Facilitation of transactions by managing product delivery

 Examples- BS
E-COMMERCE BUSINESS MODELS (CONTD.)
2. Revenue Model

 Describes how the firm will earn revenue, produce profits and a produce a superior
return on invested capital

 Major types of revenue models:


 Advertising revenue model
 Subscription revenue model
 Transaction fee revenue model
 Sales revenue model
 Affiliate revenue model
E-COMMERCE BUSINESS MODELS (CONTD.)
3. Market Opportunity
 Company’s intended marketspace and the overall potential financial opportunities available to
the firm in that marketspace
 The market opportunity is usually divided into smaller market niches
4. Competitive Environment
 Who else occupies the intended marketspace?
 Influenced by:
 Number and size of active competitors
 Each competitor’s market share
 Competitors’ profitability
 Competitors’ pricing
E-COMMERCE BUSINESS MODELS (CONTD.)

5. Competitive Advantage

 What special advantages does the firm bring to the marketspace?


• Is your product superior to or cheaper to produce than your competitors’?
 Important concepts:
• Asymmetries
• First-mover advantage, complementary resources
• Unfair competitive advantage
• Perfect markets
E-COMMERCE BUSINESS MODELS (CONTD.)
6. Market Strategy 8. Management Team

 How do you plan to promote your  A strong management team:


products or services to attract your target
audience? • Can make the business model work
7. Organizational Development • Can give credibility to outside
investors
 Describes how firm will organize work
• Has market-specific knowledge
• Typically, divided into functional • Has experience in implementing
departments business plans
• As company grows, hiring moves from
generalists to specialists
.
E-COMMERCE BUSINESS MODELS (CONTD.)

RAISING CAPITAL

 Seed capital
 Traditional sources
• Incubators
• Angel investors
• Venture capital firms

 Crowdfunding
MAJOR BUSINESS-TO-CONSUMER (B2C) BUSINESS MODELS

E TAILER COMMUNITY PROVIDER


 Online version of traditional retailer  Creates an environment where people
with-
 Bricks-and-Mortar Vs. Bricks-and-Clicks
• Similar interests can transact
 Trades only in the Virtual World
• Share interests, photos and videos
 Revenue Model-
 Revenue Model-
MAJOR BUSINESS-TO-CONSUMER (B2C) BUSINESS MODELS
(CONTD.)

CONTENT PROVIDER PORTALS


 Distribute information content such as  Search tools as well as an integrated
digital news, music, photos and artwork package of content and services all in
one place
 Revenue Model-
 Example-
 Syndication Vs. Aggregators
 Revenue Model-
MAJOR BUSINESS-TO-CONSUMER (B2C) BUSINESS MODELS
(CONTD.)
TRANSACTION BROKER MARKET CREATORS
 Process online transactions for  Create a digital environment where buyers
and sellers can-
consumers
• Meet
 Revenue Model- • Display and search for products
 Industries- Financial, Travel, Jobsites  Market Creator Vs. Transaction Broker
 Revenue Model-
 Example
SERVICE PROVIDERS
 Provides online services
 Example-
 Revenue Model-
MAJOR BUSINESS-TO-BUSINESS (B2B) BUSINESS MODELS

NOT IN THIS CLASS!!


HOW E-COMMERCE CHANGES BUSINESS: STRATEGY, STRUCTURE &
PROCESS

INDUSTRY STRUCTURE

See Figure: 5.3


HOW E-COMMERCE CHANGES BUSINESS: STRATEGY, STRUCTURE &
PROCESS (CONTD.)
INDUSTRY VALUE CHAIN
HOW E-COMMERCE CHANGES BUSINESS: STRATEGY, STRUCTURE &
PROCESS (CONTD.)
FIRM VALUE CHAIN
HOW E-COMMERCE CHANGES BUSINESS: STRATEGY, STRUCTURE &
PROCESS (CONTD.)
FIRM VALUE WEBS
HOW E-COMMERCE CHANGES BUSINESS: STRATEGY, STRUCTURE &
PROCESS (CONTD.)
BUSINESS STRATEGY
Five generic strategies
 Product/service differentiation
 Cost competition
 Scope
 Focus
 Customer intimacy

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