Model Recall Plan
Model Recall Plan
Disclaimer: This model plan is intended to provide general information and should not be construed as providing legal advice.
Recall Policy
In the event of a food safety issue related to our products, ______ Farm will protect the public
health by efficiently identifying and removing unsafe food from the distribution chain and informing
consumers of potentially hazardous food in the marketplace. This plan will be tested annually through a
mock recall to ensure it functions effectively.
Appendix A contains a list with the names and available contact information for all customers/buyers
of our products. ______ Farm will use this list to contact customers in the event of a recall and will
update the list as needed.
RECALL TEAM
The list in Appendix B describes the various roles of the Recall Team, the staff members assigned each
role, and the contact information for the regulatory agencies involved in a recall. The Recall Team is
responsible for coordinating all aspects of a product recall. The roles and responsibilities of each Recall
Team member are as follows:
n Recall Team Leader – has the ultimate authority to make the decision to initiate a recall, make critical
decisions quickly, and designate team members as needed.
n Recall Team Coordinator – oversees the complaint investigation and the trace-back process, and
coordinates the recall team to address the issues at hand.
n Government Liaison – contacts the regulatory agencies, is knowledgeable about the farm’s
traceability procedures, and is prepared to provide the necessary information, as well as able to
access related records and documents
n Media/Customer Spokesperson – disseminates information about the recall to the media and
customers, and handles press releases, social media, etc.
n Legal Counsel – provides legal advice in the event of a recall or food safety event, is familiar with our
farm, and has reviewed this recall plan.
n Insurance Agent – provides information relating to insurance coverage.
TRACEABILITY PLAN
Appendix C contains a copy of our traceability plan. Being able to effectively trace products is a key
component of a recall. Our farm utilizes a system that allows us to trace products one step forward
and one step back. We keep records of all our agricultural inputs including soil amendments, fertilizers,
seeds/transplants, and agricultural chemicals so we can link them with each of our crop types and
ultimately to our buyers. We also assign our products a traceability code (lot number) based on harvest
date, crop, and field number.
Recall Procedures
In the event of a recall, the Recall Team Leader will take the following steps to ensure successful
retrieval of products, communication with all necessary parties, and restoration of normal business.
After the decision to initiate a recall, the Recall Team will assemble, notify regulatory agencies (if not
previously notified), and determine the recall’s scope. To determine the class and scope of the recall,
_______ Farm will consider 1) whether any disease or injuries have already occurred from use of the
product; 2) the seriousness of the health hazard; 3) the immediate and long-range consequences; and
4) the ability to identify and quantify the defective product in the marketplace.
_______ Farm will use the following FDA class levels of recall:
n Class I: A situation where serious (possibly even fatal) health consequences may result if the product
is consumed. Examples include Listeria or Salmonella in food. A public alert is usually issued.
n Class II: A situation where a health hazard might exist but the probability is remote. A public alert
may be issued. An example is a food containing an undeclared allergen.
n Class III: A situation where a food violates federal regulations, but is unlikely to cause adverse health
consequences, and where a public alert is not usually issued. An example is a food with a minor
labeling issue.
n Market Withdrawal: A situation where a food has a minor violation that is not in violation of any
food safety laws. The products may be withdrawn from the market without initiating a recall.
The Recall Team will use the Recall Plan Checklist in Appendix F to stay on track of all necessary steps
in the recall process.
_______ Farm will notify all wholesale, retail, and direct customers as soon as possible about the
recall. Notifications will be done through a telephone call, in person, or in writing (the preferred form of
notification). If produce was distributed at a farm-owned retail stand, a notice will be posted there. See
Appendix I for a form to use for recall notification by telephone.
The notification must include:
n A complete description of the product and any codes used to identify the product,
Links to model press releases and recall notifications can be found in Appendix I. _____ Farm will
retain evidence of all communications. We will record all communications during the recall in the
Communications Log found in Appendix J.
Customer/buyer Business
Address Email Mobile phone Product sold
name phone
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson)
https://www.uvm.edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
• Addresses insurance
Insurance Agent
coverage issues
State of Maryland
• Oversees recalls for food
MD Dept. of Health Rapid Response 410-767-8400 410-795-7365
distributed intrastate
Team
Trace back records: Our farm uses a traceability system allowing us to trace a product one step forward and one step
back. We keep records of all our agricultural inputs including soil amendments, fertilizers, seeds/transplants, and
agricultural chemicals so that we can link them with each of our crop types and ultimately, if necessary, to the buyer(s).
[DESCRIBE YOUR SYSTEM HERE – THIS IS AN EXAMPLE – YOUR SYSTEM AND THE INFORMATION YOU
RECORD MAY BE DIFFERENT]
1. All products produced by the farm will be assigned a traceability code (lot number) based on harvest date, crop, and
field number.
2. Harvested product will be tagged, stamped, or labeled by marketing unit (examples: bin, box, case, pallet, bag, etc.) to
show the following information:
d. The harvest date [OR PACK DATE- WHICHEVER YOU USE ON YOUR LABELS]
4. Invoices include: farm name and information, buyer name and information, and inventory amounts transferred/
exchanged.
5. Invoice should be signed or initialed by the customer (receiving party) when product is delivered.
6. All unused/unsold inventories are accounted for including quantity, date, and method of disposal.
We use a lot number system which identifies the harvest date and field (example: 072417-2 means harvested on July 24,
2017 from field 2. Add any other information you use in your lot tracking system.) When we make a sale, the invoice
includes information on boxes shipped, to whom, the date of shipment, and the harvest date and field code number.
We keep copies/have electronic copies of all invoices so that the buyer and our farm have the same information. If
a product is comingled during or after harvest, the above label information for EACH crop type and block of land is
provided to the buyer.
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm.
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
Once during each growing season, we conduct a trace forward/mock recall exercise to verify that we can match each lot
sold to the specific buyer and that we can recall a product if needed. As part of the exercise, we contact a buyer to identify
a load received from our company. Make sure to inform the buyer that this is a mock recall exercise! We ask how much
of the product has been sold, how much they have in inventory, and if any has been disposed of for other reasons (fell
on floor, etc.). This information is recorded on our Mock Recall form and kept on file. After a selected lot is sold and
shipped, we go through our records to verify that we can match each box shipped to the destination buyer.
Our goal is to achieve 100% effectiveness of reconciliation of product to recipients within ___ hours. The percent
effectiveness of the recall is calculated in the following way:
The gwoal of the exercise is to demonstrate that we have open communication with our buyers and if necessary, we can
work with them to remove any of our shipped products from their inventory.
Comments:
Determine the percent effectiveness of the (mock) recall.
The total amount of suspect product must equal the sum of the product shipped and the amount still in
inventory.
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
Description of the consumer’s complaint (odor, color, taste, allergic reaction, object in food, illness, etc.:
_________________________________________________________________________________________________
Description of the product the consumer is complaining about (include specific packaging info/product codes, etc.)
_________________________________________________________________________________________________
Status of any remaining product _______ If there is remaining product, tell the injured person not to dispose of the
product and ask if the farm could retrieve the product for testing.
Source: Douglas L. Archer, Keith R. Schneider, Ronald H. Schmidt, W. Steve Otwell, Renee M. Goodrich, and Chris Thomas, The Food Recall Manual, The University of
Florida, http://edis.ifas.ufl.edu/pdffiles/fs/fs10800.pdf.
BEFORE A RECALL:
c Create a Customer/Buyer Contact list (Appendix A). Update names, phone numbers, and emails annually or as needed.
c Create a Recall Team Contact list (Appendix B) including names and phone numbers of recall team and regulatory agencies.
c Create an effective Produce Traceability Plan and Mock Recall exercises (Appendices C & D).
c Consult with the county health department if we have received more than one consumer complaint about adverse health
effects caused by one of our products.
c Consult with the Maryland Department of Agriculture’s Food Quality Assurance Department.
c Determine actionable items: Is this a recall? Market withdrawal? Or handled internally by correction (repairing,
relabeling, or other adjustments to product)?
RECALL DECISION:
c Perform trace-back procedures to determine the product(s), number of units, units of measure, farm, harvest date, and
lot numbers involved (one commodity, or one day, all commodities, etc.) (Appendix H).
c Collect pertinent documentation regarding the affected product.
• Inputs and outputs of affected field associated with the lot number such as notes on harvesting methods, wildlife activity, ill employees,
manure application, etc.
c Work with regulatory agencies to initiate necessary recall notice, customer notifications, and press release (Appendix I).
c Restore operations.
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm.
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
To perform the health hazard evaluation, work through all questions below and attach all supporting documentation.
1. What is the nature of the violation or defect—adulterated product (physical, chemical, or microbial contamination),
misbranded product, improperly labeled product, etc.?
_________________________________________________________________________________________________
_________________________________________________________________________________________________
2. What illnesses or injuries have already occurred from use of the product?
_________________________________________________________________________________________________
_________________________________________________________________________________________________
3. What documentation is there to support the association of the illnesses or injuries with the use of the product?
_________________________________________________________________________________________________
_________________________________________________________________________________________________
4. Was the product used in conformance with its labeled directions for use? If so, were the illnesses or injuries due to a)
product quality (contamination); b) inadequate directions for use; or c) other known or unknown causes?
_________________________________________________________________________________________________
_________________________________________________________________________________________________
5. Are there any existing conditions that could contribute create a health hazard? If so, name the specific conditions (ex.
unsafe irrigation water) and explain how these conditions could contribute to a health risk. Document harvest dates,
irrigation water source, use of biological soil amendments, mechanical or machine harvest, field pack or packing house,
water used post-harvest, or any other processes which could result in product contamination to adequately evaluate
existing conditions.
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
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6. What segments of the population— children, elderly, expectant mothers, persons with compromised immune systems,
etc. — could be exposed to the affected product? What is the degree of seriousness of this hazard to these specific
population segments?
______________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
8. What is the likelihood of occurrence of the hazard? What is the frequency of illness or injuries or other adverse
reactions which have already occurred? If no illnesses or injuries have occurred yet, what is the likelihood of occurrence
in each segment of the population at risk?
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
_________________________________________________________________________________________________
For more information see, 21 C.F.R. 7.41- Health Hazard and Recall Classification.
SHIPPED TO
Quantity shipped
Lot number/ Date Quantity
Product Lot quantity Name/location and requiring
code/date shipped left on-farm
recovery
0
TOTAL =
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm.
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
Allergens: http://www.fda.gov/Safety/Recalls/IndustryGuidance/ucm129262.htm
Salmonella: http://www.fda.gov/Safety/Recalls/IndustryGuidance/ucm129275.htm
Envelope: http://www.fda.gov/downloads/Safety/Recalls/IndustryGuidance/UCM214973.pdf
Letter: http://www.fda.gov/downloads/Safety/Recalls/IndustryGuidance/UCM214960.pdf
0
TOTAL =
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm.
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
Recall
Company or By By In Copy on Reason or
Contact team-
organization phone letter person file description
member
Source: Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted for UVM by Ginger Nickerson) https://www.uvm.
edu/~susagctr/whatwedo/producesafety/GAPsResources/gapresRTSampleRecallPlanMarch62016GNRevised.docx.
Douglas L. Archer, Keith R. Schneider, Ronald H. Schmidt, W. Steve Otwell, Renee M. Goodrich, and Chris Thomas, The
Food Recall Manual, 2004, The University of Florida, http://edis.ifas.ufl.edu/pdffiles/fs/fs10800.pdf.
Diane T. Ducharme, Draft Recall Plan Workbook, March 2016, North Carolina State University, (Adapted
for UVM by Ginger Nickerson) https://www.uvm.edu/~susagctr/whatwedo/producesafety/GAPsResources/
gapresRTSampleRecallPlanMarch62016GNRevised.docx.
FDA Industry Guidance, Guidance for Industry: Product Recalls, Including Removals and Corrections, November 3,
2003, https://www.fda.gov/Safety/Recalls/IndustryGuidance/ucm129259.htm.
Philip Gruber, Farmers Should Plan for Food Recall (Apr. 16, 2015), Lancaster Farming, http://www.lancasterfarming.
com/news/main_edition/farmers-should-plan-for-food-recall/article_85dc2db6-7aee-5ad2-8759-c93335127d9c.html.
Winifred W. McGee & Lynn F. Kime, Penn State Extension, Proactive Recall Plans, http://extension.psu.edu/business/
farm/management/risk/my-food-venture-risk-management-plan/proactive-recall-plans.