Myisolved How To Update A Direct Deposit Account
Myisolved How To Update A Direct Deposit Account
Introduction
The purpose of this article is to review and explain the options under Direct Deposit in Employee Self-Service.
Navigation
In order to view or add/change your Direct Deposit information, log into isolved using your Employee Self-Service email
address and password. Please ensure that passwords are a minimum of 12 characters, at least one lower-case alpha
(a-z), one upper-case alpha (A-Z), one numeric (0-9), and one special character. Spaces are allowed to support the
use of easier to remember passphrases. Going forward, your password will not expire. Passwords may also not
duplicate any of your previous 10 passwords.
If you key in an incorrect password five times, you will be locked out of the system. You will receive a message after
each incorrect attempt indicating the number of tries left. After the fifth incorrect attempt, you will be locked out for 10
minutes. After 10 minutes, please click on the “Forgot Password” link and change your password. If you need access
immediately, you may contact your company’s administrator to unlock your account.
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Direct Deposit – Employee Self-Service
N ote: If you do not have either option, your employer has opted out of this service. In order to make Direct Deposit
changes or additions, you will need to contact your employer directly.
Direct Deposit
If you have the access to Direct Deposit, click on the option to view the information for your direct deposit account(s).
If you have multiple direct deposits, click on the account you want to review to check the details of the direct deposit
account in a different format.
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Direct Deposit – Employee Self-Service
Add New
If you are adding a new Direct Deposit account, click on the Add New icon on the blue action bar.
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Direct Deposit – Employee Self-Service
• P ercent: If using a number sequence, enter a percent of your Net Pay to be deposited in the account. Do not
enter 100%, use Sequence Remaining Net for that option
• Ro uting Number: The nine digit number on the bottom of your check stub. Do not use the number on your
deposit ticket.
Edit
If you need to edit existing Direct Deposit information, click on the Edit icon from the blue action bar.
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Direct Deposit – Employee Self-Service
Change any of the fields above. The only exception is the Account Number, which will be greyed out. However, there is
another field called Update Account Number.
Key the Account Number into this field and click on Save to replace the greyed-out information. This is done to keep
the bank account information secure. The account number will be encrypted and stored in a secure database.
N ote: If the Direct Deposit information has been used to deposit funds previously, it is best to Add New to enter the
new bank information and inactivate the account you no longer wish to use. See instructions for inactivating below.
Ed it is most often used when an error occurs or the bank corrects the information from a prenote.
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Direct Deposit – Employee Self-Service
Delete
If you wish to delete an account, click on Delete from the blue action bar.
A pop-up box will appear, asking you if you are sure if you want to delete. This is to confirm your decision.
Refresh/Cancel
The Refresh and Cancel icons also appear in the blue action bar:
Approval/Rejection
If your employer wishes to approve or reject your Direct Deposit additions or changes, you may receive an email
confirming or denying the change.
Here is an example of an approval email:
N ote: Each employer can customize the verbiage in the approval or rejection email.