AR-505

SHARP TROUBLE & ERROR CODES

[9] TROUBLE CODE LIST AR-287, AR-337, AR-407, AR-507

1. Trouble code
Trouble Trouble Trouble Trouble
Content of trouble Remark Content of trouble Remark
code detection code detection
C1 00 MC trouble PCU H5 01 3 continuous POD1 not-reaching JAM PCU
C2 00 TC trouble PCU detection
E7 00 ICU communication trouble ICU 02 Fusing thermistor abnormality PCU
01 Image data memory trouble ICU L1 00 Scanner feed trouble PCU
02 Laser trouble ICU L3 00 Scanner return trouble PCU
03 HDD trouble ICU L4 01 Main motor lock detection PCU
10 Shading trouble (Black correction) ICU L6 10 Polygon motor lock detection ICU
11 Shading trouble (White correction) ICU L8 01 No full-wave signal PCU
13 CCD light quantity check error ICU 02 Full-wave signal width abnormality PCU
90 ICU communication trouble PCU U2 00 EEPROM read/write error ICU
F1 00 Finisher communication trouble PCU 11 Counter check sum error (EEPROM) ICU
01 Finisher 1 jogger shift trouble / Finisher FIN 12 Adjustment value check sum error ICU
2 alignment section abnormality (EEPROM)
02 Finisher transport motor abnormality FIN U4 02 ADU alignment plate operation PCU
03 Sorter guide bar oscillation motor SOT abnormality
trouble 03 ADU rear edge plate operation PCU
04 Finisher 1 elevator lower limit detection / FIN abnormality
Finisher 2 stack tray lower limit detection U5 00 RADF/SPF/RSPF communication PCU
05 Finisher 1 elevator home / Finisher 2 FIN trouble
stack tray sensor abnormality 01 RADF resist sensor trouble RADF
06 Finisher shift motor abnormality FIN 02 RADF eject/inversion sensor trouble RADF
08 Finisher staple shift motor trouble FIN 03 RADF timing sensor trouble RADF
10 Finisher staple unit operation trouble FIN 06 RSPF post-separation sensor trouble RSPF
11 Finisher 1 pusher motor trouble / FIN 07 RSPF read sensor trouble RSPF
Finisher 2 boomerang rotation 08 RSPF SB sensor trouble RSPF
abnormality 11 RADF paper feed motor operation RADF
14 Finisher 2 stack tray abnormality FIN abnormality
15 Finisher 1 elevator motor trouble / FIN 16 RSPF fan motor operation abnormality RSPF
Finisher 2 stack tray motor lock U6 00 Desk communication trouble PCU
16 Staple sorter holding moter trouble SOT 01 Desk 1 CS lift up trouble Desk
17 ST paper exit roller pressure release FIN 02 Desk 2 CS lift up trouble Desk
trouble 03 Desk 3 CS lift up trouble Desk
18 Tray 3 paper exit paddler operation FIN 08 Desk 24V power abnormality Desk
trouble 09 LCC lift motor trouble LCC
50 Non-suport trouble in automatic PCU 10 Desk transport motor trouble Desk
detection of option connection (Sorter,
20 LCC communication trouble PCU
finisher)
21 LCC transport motor trouble LCC
80 Finisher power not supplied FIN
22 LCC 24V power abnormality LCC
F2 00 Toner control sensor open PCU
50 Non-suport trouble in automatic PCU
02 Toner motor connector unconnected PCU
detection of option connection (Desk
31 Process control trouble (OPC drum PCU unit)
surface reflection rate abnormality)
51 Non-suport trouble in automatic PCU
32 Process control trouble (Drum marking PCU detection of option connection (LCC
scanning trouble) unit)
37 Drum marking sensor gain adjustment PCU U7 00 RIC communication trouble PCU
error
U9 00 Operation control communication ICU
39 Process thermistor breakdown PCU trouble
F3 12 Copier top stage CS lift up trouble PCU 90 Operation control communication OPE
22 Copier bottom stage CS lift up trouble PCU trouble
F9 00 Printer communication trouble ICU EE EL Auto developing adjustment trouble In SIM only PCU
01 PRT DRAM trouble PRT (Overtoner)
02 PRT Centroport check error PRT EU Auto developing adjustment trouble In SIM only PCU
03 Network card trouble (Undertoner)
04 Printer program error FC 00 ASK/IrDA modulation LSI reset error
10 PRT SCSI LSI abnormality ICU 01 ASK/IrDA switch error
90 Printer communication trouble PRT PC Personal counter not installed ICU
H2 00 Thermistor open (HL1) PCU PF RIC copy inhibit command ICU
01 Thermistor open (HL2) PCU reception
H3 00 Heat roller high temperature detection PCU –– Auditor not ready ICU
(HL1)
01 Heat roller high temperature detection PCU
(HL2)
H4 00 Heat roller low temperature detection PCU
(HL1)
01 Heat roller low temperature detection PCU
(HL2)

8/6/1999 9–1
 AR-505

2. Self diagnostics
Trouble code Trouble code
Main Sub Description Main Sub Description
code code code code
C1 00 Content MC trouble E7 02 Content Laser trouble
Detail Main charger output error (output Detail BD signal from LSU kept at OFF or ON
released) Cause Connector to LSU or harness inside LSU
Trouble signal from high-voltage disconnected or wire broken
transformer Polygon motor improperly rotating
Cause Main charger improperly installed Laser home position sensor improperly
Main charger improperly assembled positioned inside LSU
High-voltage transformer connector Laser power supply line does not have
removed proper voltage
High-voltage harness removed or wire Laser LED improperly lighting
broken ICU PWB error
Check Check main charger output with SIM8-2. Check Check LSU connector for disconnection.
and Check main charger connector for and Check LSU operation with SIM61-1.
remedy disconnection. remedy Check polygon motor for rotation.
Replace high-voltage unit. Check laser LED for lighting.
C2 00 Content TC trouble Replace LSU unit.
Detail Transfer charger output error (output Replace ICU PWB.
short-circuiting) 03 Content HDD trouble
Trouble signal from high-voltage Detail HDD is not recognized in the model with
transformer HDD installed.
Cause Transfer charger contaminated with Cause The HDD is not installed to the ICU PWB.
foreign matter The HDD does not work properly in the
Transfer charger wire broken ICU PWB.
High-voltage transformer connector The HDD is not installed to the ICU PWB
disconnected properly.
Check Check transfer charger output with ICU PWB abnormality
and SIM8-6. Check Check installation of the HDD to the ICU
remedy Replace high-voltage unit. and PWB.
E7 00 Content ICU communication trouble (ICU remedy Check connection of the HDD harness to
detection) the ICU.
Detail Communication setup error, Replace the HDD.
framing/parity/protocol error Replace the ICU PWB.
Cause Slave unit PWB connector improper 10 Content Shading trouble (black correction)
connection Detail Improper CCD black reading level for
Slave unit PWB – ICU PWB harness copy lamp going out
trouble Cause Improper installation of flat cable to CCD
Connector pin breakage of the motor unit
PWB of the slave unit PWB CCD unit error
Slave unit ROM trouble. no ROM, ROM ICU PWB error
reverse insertion, ROM pin breakage Check Check flat cable to CCD unit for
Check Connect the connector of the slave unit and installation.
and PWB and the ICU PWB. remedy Check CCD unit.
remedy Check the connection and the harness. Check ICU PWB.
Check the grounding of the copier. 11 Content Shading trouble (white correction)
Check the ROM of the slave unit PWB. Detail Improper CCD white reference plate
01 Content Image data memory trouble reading level for copy lamp lighting
Detail The ICU image data memory (SIMM) is Cause Improper installation of flat cable to CCD
detected only as 8MB or less. unit
The SIMM capacity is insufficient for the Mirror, lens or reference white plate
model. contaminated
Cause The ICU PWB SIMM is not installed. Copy lamp operation error
The ICU PWB SIMM does not work Improperly installed CCD unit
properly. CCD unit error
The ICU PWB SIMM is not installed ICD PWB error
properly. Check Clean mirror, lens, or reference white
ICU PWB abnormality and plate.
Check Check installation of the ICU PWB SIMM. remedy Check copy lamp for light amount
and Check the SIMM capacity with SIM (SIM5-3) and lighting.
remedy 22-10. Check CCD unit.
Replace the ICU PWB SIMM. Check ICU PWB.

9–2 8/6/1999
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
E7 13 Content CCD light quantity check error F1 02 Content Finisher transport motor abnormality
Detail Copy lamp light amount adjustment in Detail Transport motor drive trouble
shading cannot be made Cause Motor lock
Cause Copy lamp does not light (broken wire, Check Check transport motor operation with
improper installation) and SIM3-3.
Improper installation of flat cable to CCD remedy
unit 03 Content Sorter guide bar oscillation motor trouble
Improper connection of copy lamp CL Detail Sorter guide bar oscillation motor drive
lead wire abnormality
Mirror, lens, or reference white plate Cause Motor lock.
Dirt or dew Motor rotation abnormality.
Improper output of copy lamp power Overcurrent to motor
supply Sorter control PWB abnormality
Improper installation of CCD unit Check Check the guide bar motor operation with
CCD unit error and SIM3-3.
ICU PWB error remedy
Check Clean mirror, lens, reference white plate. 04 Content Finisher 1 elevator lower limit detection/
and Check copy lamp for light amount Finisher 2 stack tray lower limit detection
remedy (SIM5-3) and lighting. Detail When the bin is shifted, the upper limit or
Check CCD unit. the lower limit sensor is detected. / The
Check ICU PWB. elevator exceeds the lower limit.
90 Content ICU communication trouble (PCU Cause Sensor defective
detection) Sorter/finisher control PWB abnormality
Detail Communication setup Check Check sensor with SIM3-2.
error/framing/parity/protocol error and
Cause Slave unit PWB connector improper remedy
connection 05 Content Finisher 1 elevator home / Finisher 2
Slave unit PWB – ICU PWB harness stack tray sensor abnormality
trouble Detail The elevator does not detect the home
Slave unit PWB mother board connector position. / Stack tray sensors are turned
pin breakage on in the abnormal combination.
Check Check the slave unit PWB and the ICU Cause Sensor defective
and PWB connector connection. Sorter/finisher control PWB abnormality
remedy Check the copier earth. Check Check sensor with SIM3-2.
F1 00 Content Finisher communication trouble and
Detail Communication line test error occurs remedy
when power is turned on or after the exit 06 Content Finisher shift motor abnormality
of a simulation mode. Detail 1) Bin shift is not completed within 2.5
Improper communication with sorter seconds after bin shift request
Cause Improper connection or broken wire of Cause Motor lock
connector or harness between copier and Improper motor speed
sorter Overcurrent to motor
Finisher control PWB defective Finisher control PWB defective
Control PWB (PCU) defective
Check Check bin shift motor operation with
Malfunction due to noise
and SIM3-4.
Check Clear by turning the power supply remedy
and OFF/ON.
08 Content Finisher staple shift motor trouble
remedy Check communication line connector and
Detail Staple motor drive trouble
harness.
Cause Motor lock
Replace Finisher control PWB or PCU
Motor rpm abnormality
PWB.
Overcurrent to motor
01 Content Finisher1 jogger shift trouble / Finisher 2
Finisher control PWB trouble
alignment section abnormality
Check Check the operation of the staple motor
Detail Jogger shift trouble / Alignment plate shift
and with SIM 3-3.
trouble
remedy
Cause Motor lock
10 Content Finisher staple unit operation trouble
Motor rpm abnormality
Detail Staple operation trouble
Motor overcurrent
Cause Motor lock
Finisher control PWB trouble
Motor rpm abnormality
Check Check the jogger motor operation with
Motor overcurrent
and SIM 3-3.
Finisher control PWB trouble
remedy
Check Check the staple motor operation with
and SIM 3-3.
remedy

8/6/1999 9–3
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
F1 11 Content Finisher 1 pusher motor trouble / Finisher F1 50 Content Non-support trouble in automatic
2 boomerang rotation abnormality detection of option connection (Sorter,
Detail Pusher motor trouble / Paddle solenoid finisher)
abnormality Detail In automatic detection of option
Cause Motor lock / paddle solenoid operation connection, a non-support finisher or a
abnormality / boomerang rotation sensor sorter is detected.
abnormality Cause A non-support finisher or a sorter is
Motor rpm abnormality connected to the copier.
Motor overcurrent Check Check the finisher or the sorter.
Finisher control PWB abnormality and
Check Check the finisher motor operation, the remedy
and paddle solenoid operation with SIM 3-3 80 Content Finisher power not supplied
remedy or check the boomerang rotation sensor Detail 24V power is not supplied to the finisher
with SIM 3-2. PWB.
14 Content Finisher 2 stack tray abnormality Cause Connector harness improper connection
Detail Stack tray control sensor abnormality or disconnection
Cause The paper surface sensor and the full stack Finisher control PWB trouble
sensor do not turn on even when a certain Power unit trouble
time is passed after starting the tray. Check Check the sensor operation with SIM 3-2.
Check Check the sensor operation with SIM 3-2. and
and remedy
remedy F2 00 Content Toner control sensor open
15 Content Finisher 1 elevator motor trouble / Detail Toner control sensor output open
Finisher 2 stack tray motor lock Cause Connector harness trouble
Detail Elevator motor trouble Connector unconnected.
Cause Motor lock Check Check connection of the toner control
Motor rpm abnormality and sensor.
Motor overcurrent remedy Check connection of the connector
Finisher control PWB trouble harness with the main PWB.
Check Check the elevator motor operation with Check for disconnection of the harness.
and SIM 3-3. 02 Content Toner motor connector unconnected
remedy Detail Connection detection signal with toner
16 Content Staple sorter holding motor trouble motor is OFF
Detail During rotation of the holding motor, the Cause Connector harness defective
rotation pulse is not detected for 0.05sec Connector disconnected
or more. Check Check toner motor connector for
Cause Motor lock. and connection.
Motor rotation abnormality. remedy Check connector harness to main PWB
Overcurrent to motor for connection.
Sorter control PWB abnormality Check harness for broken wire.
Check Check the holding motor operation with 31 Content Process control trouble (OPC drum
and SIM3-3. surface reflection rate abnormality)
remedy Detail Usually the sensor gain is adjusted so
17 Content ST pressure release HP trouble that the output is a certain value, by
Detail ST paper exit roller pressure release trouble reading the drum base surface with the
when turning on the power/initializing image density sensor before starting
Cause ST paper exit roller pressure release process control.
clutch abnormality However, a certain output is not obtained
ST paper exit roller pressure release by adjusting the sensor gain.
clutch HP sensor abnormality Cause Image density sensor defective
Check Stop the transport motor in SIM 3-3, turn Check Check process control sensor output with
and on the STORCL to check that the and SIM44-2. (Do not adjust)
remedy pressure release roller operates. remedy If the result is far different from the
Check the STORHP sensor with SIM 3-2. specified value, it suggests the sensor is
18 Content Tray 3 paper exit paddler operation trouble defective. Check the sensor and harness.
Detail Tray 3 paper exit paddler operation If the deviation is relatively small, check
trouble when turning on the the sensor and drum surface for
power/initializing contamination.
Cause Tray 3 paper exit paddler solenoid
abnormality
Tray 3 paper exit paddler HP sensor
abnormality
Finisher control PWB trouble
Check Operate the transport motor with SIM 3-3
and and turn on T3PDSL to check that tray 3
remedy paddler operates.
Check T3PDHP sensor with SIM 3-2.

9–4 8/6/1999
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
F2 32 Content Process control trouble (Drum marking F3 22 Content Copier bottom stage CS lift up trouble
scanning trouble) Detail LPED does not turn on within the
Detail Usually the sensor gain is adjusted so specified time.
that the output is a certain value, by LLUD does not turn on within the
reading the drum base surface with the specified time.
drum marking sensor before starting Cause LPED or LLUD defective
process control. Lower cassette lift-up motor defective
However, a certain output is not obtained Improper connection of harness between
by adjusting the sensor gain. PCU PWB, lift-up unit, and paper feed
Cause Drum marking sensor defective unit.
Improper connection of harness between Check Check LPED, LLUD, their harnesses and
PCU PWB and drum marking sensor and connectors.
Drum marking sensor contaminated remedy Check lift-up unit.
OPC drum cleaning improper F9 00 Content Printer communication trouble (ICU
Charging voltage improper detection)
Check Check process control output with Detail Communication setup error,
and SIM44-02. (Do not adjust.) framing/parity/protocol error
remedy If the result is far different from the Cause Slave unit PWB connector improper
specified value, it suggests the sensor is connection
defective. Check the sensor and harness. Slave unit PWB – ICU PWB harness
If the deviation is relatively small, check trouble
the sensor and drum surface for Connector pin breakage of the motor
contamination. PWB of the slave unit PWB
37 Content Drum marking sensor gain adjustment Slave unit ROM trouble. no ROM, ROM
error reverse insertion, ROM pin breakage
Detail When the drum marking area surface is Check Connect the connector of the slave unit
scanned with the drum marking sensor and PWB and the ICU PWB.
before starting process control and the remedy Check the connection and the harness.
sensor gain is adjusted until a constant Check the grounding of the copier.
output is provided, the output is not Check the ROM of the slave unit PWB.
constant though the sensor gain is 01 Content PRT DRAM trouble
changed. Detail Option printer PWB DRAM trouble
Cause Drum marking sensor trouble (Check when turning on the power.)
Improper connection between PCU PWB Cause DRAM module is broken and access
and drum marking sensor cannot be made.
Drum marking sensor is dirty DRAM module improper installation
OPC drum cleaning trouble Check Check with SIM 67-1.
Check Perform the gain adjustment of process and
and control sensor with SIM 44-2. remedy
remedy If ERROR is displayed, it may be a 03 Content Network card trouble.
breakdown. Check the sensor and the Detail Network card self test trouble.
harness. Cause Network card defecft.
When the adjustment is completed, Printer PWB defect.
check the drum surface conditions. Network card connector connection
39 Content Process thermistor breakdown defect.
Detail The process thermistor is open. Check Check the Network card connector.
Cause Process thermistor abnormality and Replace the printer PWB.
Improper connection of the process remedy Replace the Network card.
thermistor bar 04 Content Printer program error.
PCU PWB abnormality Detail Program data trouble in the option printer
Check Check connection of the process board.
and thermistor harness and connector. Cause Flash memory data is destroied.
remedy Check the PCU PWB. Check Replace or rewrite the Flash memory.
F3 12 Content Copier top stage CS lift up trouble and Replace the printer PWB.
Detail UPED does not turn on within the remedy
specified time. 10 Content PRT SCSI LSI abnormality
ULUD does not turn on within the Detail An error occurred in SCSI
specified time. communication with the option printer
Cause UPED or ULUD defective board.
Upper cassette lift-up motor defective Cause SCSI LSI abnormality
Improper connection of harness between ISU PWB abnormality
PCU PWB, lift-up unit, and paper feed SCSI connector improper connection
unit.
Check Replace the printer PWB.
Check Check UPED, ULUD and their harness and Check the SCSI connector.
and and connector. remedy Replace the ISU PWB.
remedy Check lift-up unit.

8/6/1999 9–5
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
F9 90 Content Printer communication trouble (PRT H4 00…HL1 Content Heat roller low temperature detection
detection) 01…HL2 Detail The temperature does not reach the
Detail Communication setup preset value within the specified time (3
error/framing/parity/protocol error min. in usual modes; 5 min. in curl
Cause Slave unit PWB connector improper correction mode.) after the power relay is
connection turned on.
Slave unit PWB – ICU PWB harness Cause Thermister defective
trouble Heater lamp defective
Slave unit PWB mother board connector Control PWB defective
pin breakage Thermostat defective
Check Check the slave unit PWB and the ICU AC power supply defective
and PWB connector connection. Interlock switch defective
remedy Check the copier earth. Check Check heater lamp for blinking with
H2 00…HL1 Content Thermister open and SIM5-2.
01…HL2 Fusing unit not installed remedy If lamp blinks properly:
Detail Thermister is open (more than 4.6-V Check thermister and its harness.
input voltage is detected). Check thermister input circuit of control
Fusing unit not installed PWB.
Cause Thermister defective If lamp does not light:
Control PWB defective Check heater lamp for broken wire and
Improper connection of fusing connector thermostat for operation.
AC power supply defective Check interlock switch.
Fusing unit not installed Check lamp control circuit of AC PWB
Check Check harness and connector between and control PWB.
and thermister and control PWB. Clear the trouble with SIM14.
remedy Clear the display of self-diagnostics with H5 01 Content 3 continuous POD1 not-reaching JAM
SIM14. detection
H3 00…HL1 Content Heat roller high temperature detection Detail 3 continuous POD1 not-reaching JAM
01…HL2 Detail The fusing temperature is over 241.5° C detection
(less than 1.3-V input voltage is Cause Check that the fusing JAM is completely
detected.) cancelled. (Jam paper may be
Cause Thermister defective remained.)
Control PWB defective POD1 sensor trouble or improper
Improper connection of fusing unit harness connection
connector Improper installation of the fusing
AC power supply defective harness.
Check Check heater lamp operation with Check Check JAM paper in the fusing section.
and SIM5-2. and (Winding, etc.)
remedy If lamp blinks properly: remedy Check POD1 sensor harness. Check the
Check thermister and its harness. fusing unit installation.
Check thermister input circuit of control Cancel the trouble with SIM 14.
PWB. 02 Content Fusing thermistor abnormality
If lamp lights and stays lit: Detail Fusing thermistor temperature transient
Check lamp control circuits of AC PWB abnormality (Paper winding)
and control PWB. Cause Paper winding to fusing roller
Clear the trouble with SIM14. Fusing pawl abnormality
Fusing unit installation abnormality
Check Check for jam (winding) paper in the
and fusing section.
remedy Check for installation of the fusing unit.
Check the fusing pawl.
Cancel the trouble with SIM 14.
L1 00 Content Scanner feed trouble
Detail Scanner feed is not finished within the
specified time. (timer is change by
magnification)
Cause Mirror unit defective
Scanner wire disconnected
Check Check scanning operation with SIM1-1.
and
remedy

9–6 8/6/1999
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
L3 00 Content Scanner return trouble U2 00 Content EEPROM read/write error
Detail Scanner return is not finished within the Detail EEPROM version error. Error in writing
specified time. (timer is change by into EEPROM.
magnification) Cause EEPROM defective
Cause Mirror unit defective Uninitialized EEPROM is installed
Scanner wire disconnected Defective EEPROM access circuit on
Check Check scanning operation with SIM1-1. PCU PWB
and Check Check EEPROM for proper set-up
remedy and To prevent the erasure of counter data
L4 01 Content Main motor lock detection remedy and adjustment values, write down the
Detail Motor lock signal is detected for 1.5 counter data and adjustment values by
seconds during main motor rotation simulation. (If there is a printer option,
Cause Main motor defective execute SIM23-1 and note counter
Improper connection of harness between data/adjustment values.)
PCU PWB and main motor Clear U2 trouble with SIM16.
Control circuit defective Replace PCU PWB.
Check Check main motor operation with 11 Content Counter check sum error (EEPROM)
and SIM25-1. Detail Checksum error in counter data area
remedy Check harness and connector between Cause EEPROM defective
PCU PWB and main motor. Control circuit hung up due to noise
L6 10 Content Polygon motor lock detection Defective EEPROM access circuit on
Detail It was judged that there is no output of PCU PWB
polygon motor lock signal of LSU. Check Check EEPROM for proper set-up
The lock signal was checked at about and To prevent the erasure of counter data
remedy and adjustment values, write down the
10-second intervals after the polygon counter data and adjustment values by
motor started rotating. As result, it was simulation. (If there is a printer option,
judged that the polygon motor failed to execute SIM23-1 and note counter
operate normally. data/adjustment values.)
Clear U2 trouble with SIM16.
Cause Disconnected connecter to LSU or Replace PCU PWB.
detached harness inside LSU or broken U2 12 Content Adjustment value check sum error
wire. (EEPROM)
Polygon motor defective Detail Checksum error in adjustment value data
Check Check polygon motor operation with area
and SIM61-1. Cause EEPROM defective
remedy Check harness and connector for Control circuit hung up due to noise.
connection. Replace LSU if needed. Defective EEPROM access circuit on
L8 01 Content No full-wave signal PCU PWB
Detail Full-wave signal is not detected. Check Check EEPROM for proper set-up
Cause PCU PWB trouble and To prevent the erasure of counter data
Power unit trouble remedy and adjustment values, write down the
Check Check connection of the harness and the counter data and adjustment values by
and connector. simulation. (If there is a printer option,
remedy Replace the PCU PWB. execute SIM23-1 and note counter
Replace the power unit. data/adjustment values.)
02 Content Full-wave signal with abnormality Clear U2 trouble with SIM16.
Detai Full-wave signal frequency abnormality Replace PCU PWB.
detected.
(The detected frequency: 69Hz or above
or 42.5Hz or below)
Cause Check for disconnection or improper
connection of the connector of the PCU
PWB and the power PWB harness.
PCU PWB trouble
Power unit trouble
Check Check connection of the harness and
and connector.
remedy Replace the power unit.

8/6/1999 9–7
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
U4 02 Content ADU alignment plate operation U5 02 Content RADF eject/inversion sensor trouble
abnormality Detail RADF eject/inversion sensor detection
Detail The plate won’t move from home position trouble
more than 1 second after sending the Cause Defective sensor
command to leave home position. Or the Improper connection of sensor harness
plate won’t return to home position within inside RADF.
5 seconds after sending the command to RADF control PWB defective
return to home position. Check Check eject/inversion sensor detection
Cause Home position sensor defective and with SIM2-2.
Alignment shift motor defective remedy Check sensor harness inside RADF.
Improper connection of harness between 03 Content RADF timing sensor trouble
PCU PWB, motor and sensor. Detail RADF timing sensor detection trouble
Control PWB (PCU) defective Cause Defective sensor
Alignment plate driving belt or gear Improper connection of sensor harness
damaged or improperly adjusted inside RADF
Check Check home position sensor detection RADF control PWB defective
and with SIM9-2. Check Check timing sensor detection with
remedy Check alignment plate operation with and SIM2-2.
SIM9-4. remedy Check sensor harness inside RADF.
Check connection between PCU, motor 06 Content RSPF post-separation sensor trouble
and sensor. Detail RSPF post-separation sensor detection
Remove ADU and check gear and belt trouble (in auto adjustment).
for damage. Cause Sensor trouble.
03 Content ADU rear edge plate operation Bad connection of sensor harness in
abnormality RSPF.
Detail When the plate is not shifted from the RSPF control PWB trouble.
home position for 1 sec or more or when Erroneous detection by paper dust.
returning to the home position is not Check Check detection of post-separation
detected for 5 sec or more. and sensor with SIM2-2.
Cause Home position sensor defect remedy Check RSPF sensor harness.
Rear edge plate shift motor defect Clean and remove paper dust.
Control PWB (PCU) defect 07 Content RSPF read sensor trouble
Rear edge plate operation belt/gear Detail RSPF read sensor detection trouble (in
damage or adjustment error auto adjustment)
Check Check the home position sensor Cause Sensor trouble.
and operation with SIM 9-21. Bad connection of sensor harness in
remedy Check the rear edge plate operation with RSPF.
SIM 9-31. RSPF control PWB trouble.
Check between the PCU PWB, the Erroneous detection by paper dust.
motor, and the sensor. Check Check detection of read sensor with
Remove the ADU and check the gear and SIM2-2.
and the belt. remedy Check RSPF sensor harness.
U5 00 Content RADF/SPF/RSPF communication trouble Clean and remove paper dust.
Detail Communication line test error occurs 08 Content RSPF SB sensor trouble
when power is turned on or after the exit Detail RSPF SB sensor detection trouble (in
of a simulation mode. auto adjustment)
Improper communication with RADF
Cause Sensor trouble.
Cause Improper connection or broken wire of Bad connection of sensor harness in
connector or harness RSPF.
RADF control PWB defective RSPF control PWB trouble.
Control PWB (PCU) defective Erroneous detection by paper dust.
Malfunction due to noise
Check Check detection of SB sensor with
Check Check communication line connector and and SIM2-2.
and harness. remedy Check RSPF sensor harness.
remedy Clear the trouble by turning power supply Clean and remove paper dust.
On/Off.
11 Content RADF paper feed motor operation
01 Content RADF resist sensor trouble abnormality
Detail RADF resist sensor detection trouble Detail Paper feed motor driving error
Cause Sensor defective Cause Motor lock
Improper connection of sensor harness Improper motor speed
inside RADF. Overcurrent to motor
RADF control PWB defective RADF control PWB defective
Check Check resist sensor detection with Check Check paper feed motor operation with
and SIM2-2. and SIM2-3,4.
remedy Check sensor harness inside RADF. remedy

9–8 8/6/1999
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
U5 16 Content RSPF fan motor operation abnormality U6 20 Content LCC communication trouble
Detail An abnormality is detected by the input of Detail LCC communication trouble
RSPF fan motor alarm signal. Error when power is turned on or in
Cause Motor lock. communication line test after exiting SIM.
RSPF control PWB trouble. Cause Connector harness improper connection
Bad connection of RSPF motor harness. or disconnection
Check Check the fan motor operation with LCC control PWB trouble
and SIM2-2. Control PWB (PCU) trouble
remedy Malfunction by noise
U6 00 Content Desk communication trouble Check Canceled by turning on the power.
Detail Failed communication with desk and Check the connector and harness of the
Communication line test error occurs remedy communication line.
when power is turned on or after the exit 21 Content LCC transport motor trouble
of a simulation mode. Detail LCC transport motor operation trouble
Cause Improper connection or broken wire of Cause Motor lock
connector or harness Motor rpm abnormality
Desk control PWB defective Motor overcurrent
Control PWB (PCU) defective LCC control PWB trouble
Malfunction due to noise. Check Check the transport motor operation with
Check Clear the trouble by turning the power and SIM 4-3.
and supply On/Off. remedy
remedy Check communication line connector and
harness. 22 Content LCC 24V power abnormality
01 – 03 Content Desk 1, 2, 3 CS lift-up trouble Detail DC24V not supplied to LCC
Detail Desk cassette lift-up trouble (1st - 3rd Cause Connector harness improper connection
cassettes). or disconnection
Cause Defective sensor LCC control PWB trouble
Power unit trouble
RADF control PWB defective
Broken gear Check Check the connector and harness of
Lift-up motor defective and power line.
remedy Check 24V power in the power unit and
Check Check lift-up sensor detection with
and SIM4-2. the LCC control PWB.
remedy Check lift-up motor with SIM4-3. 50 Content Non-support trouble in automatic
detection of option connection (Desk unit)
08 Content Desk 24-V power abnormality
Detail No supply of DC24V to desk Detail In automatic detection of option
connection, a non-support desk unit is
Cause Improper connection or broken wire of
detected.
connector or harness
Desk control PWB defective Cause A non-support desk unit is connected to
the copier.
Power supply unit defective
Check Check power supply line connector and Check Check the desk unit.
and harness. and
remedy
remedy Check 24-V voltage on power supply unit
and desk control PWB. 51 Content Non-support trouble in automatic
09 Content LCC lift motor trouble detection of option connection (LCC unit)
Detail In automatic detection of option
Detail LCC lift motor trouble
connection, a non-support LCC unit is
Cause Sensor trouble
detected.
LCC control PWB trouble
Gear breakage Cause A non-support LCC unit is connected to
Lift motor trouble the copier.
Check Check the LCC unit.
Check Check the sensor detection with SIM 4-2.
and Check the lift motor operation with SIM and
remedy 4-3. remedy
U7 00 Content RIC communication trouble
10 Content Desk transport motor trouble
Detail Desk transport motor operation trouble Detail Communication error with RIC
Error in communication line test after
Cause Motor lock
turning on the power or exiting from SIM.
Improper motor speed
Overcurrent to motor Cause Improper connection or disconnection of
connector and harness
RADF control PWB defective
RIC control PWB trouble
Check Check transport motor operation with
Control PWB (ICU) trouble
and SIM4-6.
Malfunction caused by noises
remedy
Check Turn off/on the power to cancel the
and trouble.
remedy

8/6/1999 9–9
 AR-505

Trouble code Trouble code

Main Sub Description Main Sub Description
code code code code
U9 00 Content Operation control communication trouble FC 00 Content ASK/IrDA modulation LSI reset error
(ICU detection) Detail Though the RESET signal pulse is sent
Detail Communication setup error, to the ASK/IrDA modulation LSI, the
framing/parity/protocol error power signal is not turned ON.
Cause Slave unit PWB connector improper Cause 1) ICU main PWB defect
connection 2) ASK/IrDA modulation LSI/Clock
Slave unit PWB – ICU PWB harness oscillator defect
trouble Check Perform the self diag with SIM 68-01.
Connector pin breakage of the motor and Replace the ICU main PWB.
PWB of the slave unit PWB remedy
Slave unit ROM trouble. no ROM, ROM 01 Content ASK/IrDA switch error
reverse insertion, ROM pin breakage Detail Though the ASK/IrDA switch command is
Check Connect the connector of the slave unit sent to the ASK/IrDA modulation LSI, the
and PWB and the ICU PWB. AI signal is not changed.
remedy Check the connection and the harness. Cause 1) ICU main PWB defect
Check the grounding of the copier. 2) ASK/IrDA modulation LSI/Clock
Check the ROM of the slave unit PWB. oscillator defect
90 Content Operation control communication trouble Check Perform the self diag with SIM 68-01.
(OPE detection) and Replace the ICU main PWB.
Detail Communication setup remedy
error/framing/parity/protocol error PF 00 Content RIC copy inhibition command reception
Cause Slave unit PWB connector improper Detail Copy inhibition command received from
connection RIC (host)
Slave unit PWB – ICU PWB harness Cause Judged by the host.
trouble Check Notice to the host
Slave unit PWB mother board connector and
pin breakage remedy
Check Check the slave unit PWB and the ICU –– Content Auditor not ready
and PWB connector connection.
remedy Check the copier earth.
EE EL Content Auto developing adjustment trouble
(overtoner)
Detail A sample data is less than 0 when auto
developing adjustment is executed.
Cause Toner density sensor defective
Charging voltage or developing voltage
improper.
Toner density improper
Developing unit defective
PCU PWB defective
Check Make auto developing adjustment with
and SIM25-2.
remedy
EU Content Auto developing adjustment trouble
(undertoner)
Detail A sample data is less than 99 when auto
developing adjustment is executed.
Cause Toner density sensor defective
Charging voltage or developing voltage
improper
Toner density improper
Unit defective
PCU PWB defective
Check Make auto developing adjustment with
and SIM25-2.
remedy

9 – 10 8/6/1999