Subject: Submission of The Marketing Plan
Subject: Submission of The Marketing Plan
Dear Sir,
We are very delighted to submit the final project Marketing Plan on a Hand sanitizer
product as the course material of . Our main incentive is to prepare this project
according to your guidelines in accordance with your instructions. We have tried our
best to produce our work as per your structures and hope we believe we have done an
adequate job considering our level of experience and expertise and are able to relate
the fundamental things with realistic applications.
We are extremely grateful for the opportunities that you gave us to express our
innovative ability and we earnestly hope that you will like the work that we have done.
Furthermore, we stand by to answer all queries regarding our work and pledge that our
Marketing Plan is a unique production culminated by the amalgamation of our varied
skills and had work.
Sincerely
________________ ________________
________________ ________________
Acknowledgement
We would take this opportunity to thank Mr. Mahmudul Hasan Fouji, our teacher for the
course of Principles of Marketing of the JnU, for his valuable support and encouragement which
he has offered. His words of wisdom will always be remembered, and we are convinced that
the knowledge of marketing that he has imparted would go a long way through our
professional career.
This report is successfully completed by our entire group member’s extreme effort. It was not
ID NUMBER Name
possible for a single person to make the project successful. Moreover we would like to disclose
our deepest esteem and gratefulness for our faculty Mr. Mahmudul Hasan Fouji, for his
extended helping hand and mentorship.
Table of content
1. Executive summary…………………………………………………………………………………………3
2. Company Mission ………………………………………………………………………………………….
3. Company Vision………………………………………………………………………………………………
4. Product Overview
5. Situation analysis…………………………………………………………………………………………….3
5.1. Market Summary………………………………………………………………………………………4
A. strengths
1. innovative products
2. security
3. pricing
4. packaging
5. placing
6. less competitor
7. lower price than competitor
8. long range of product
9. several products
B. Weakness
1. brand name
2. consumers cautiousness for the new products
3. lack of consciousness
4. market follower
C. Opportunity
1. rising awareness
3. increasing demand
4. no use of water
7. variation of want
D. Threats
1. increased competition
4. skin problem
6. irregular purchase
5.3. Competitive Analysis…………………………………………………………………………………………..6
1. Dettol
5.5. Distribution
6.1. Objectives…………………………………………………………………………………………………8
6.3. Positioning
6.4. Branding………………………………………………………………………….8
6.5. Segmenting
a. normal
b. family
c. corporate
d. household
e. man
f. female
g. child
7. Placement
8. Marketing Communication
a. product
b. price
c. place
d. promotion
9.1. January
9.2. February
9.3. March
9.4. April
9.5. May
9.6. June
A. New Technology
B. Regular Update
C. New Innovation
A. Product Cost
B. Media Cost
a. TV
b. Radio
c. Internet
d. Print
a. Event Cost
a. sponsorship
b. quiz contest
c. campus program
13. Controls………………………………………………………………………………………………………….16
b. Implementation
c. Marketing Organization
d. Employees Overview
e. Workers Overview
f. Customers Feedback And Overview
g. Specialized Person
h. Retailers Overview
i. Media Overview
11. Conclusion
12. Suggestion
13. Comments
1. Executive Summary
The following project is a marketing plan of a new hand sanitizer product. Here we are
BIZLAQND Toiletries Limited .Our company has planned to launch a new product under our
“Antiseptic & Personal Care” brand “Sepnil” and the product is “Sepnil Hand Sanitizer”. This is
almost a new product in Bangladesh. Only “Reckkit Benkiser” produces hand sanitizer as the
product name “Dettol”. As there is only one competitor, it will be easier to enter into the market.
We can compete because our hand washing products offer a distinctive blend of quality, features,
benefits, service and value based pricing. We are aiming several segments in the consumer and
business market. Our plan is to capture the advantage of the increasing demand for more
featured, varied and exclusive hand sanitizer for everyone and also providing service, based on
consumer type.
This plan includes current market situation of cell phone industry in Bangladesh. To identify the
opportunities a SWOT analysis has been made. Financial & marketing objectives for 1st year are
given along with the target market. Positioning, product management, pricing, distribution
channels are also discussed.
The primary marketing objective is to achieve first-year Bangladesh market share of 10 percent
with unit sales of 1, 00,000. The primary financial objectives are to achieve first-year sales
revenues of Tk. 5, 02,500, keep first year losses to less than Tk. 1, 05,000 and break even in the
middle of second year.
Introduction
Company overview:
BIZLAND Toiletries Ltd. started its journey in 2011 with a single product as a SEPNIL
of BIZLAND Toiletries. Currently, BTL is Carrying out its production in its two automated
plants at Shadarghaat and Ahsanmonjeel. Depending on the nature of products, formulation and
packaging, STL has product specific machinery. STL uses raw materials from the world
renowned suppliers like Dragoco, Firmeuich etc. STL always performs international standard
production process which follows the Good Manufacturing Practice (GMP).
2. Company Vision:
WE ATTEMPT to understand the unique needs of the consumer and translate that needs into
products which satisfies them in the form of quality products, high level of service and
affordable price range in a unique way.
3. Company Mission:
1. Addressing the unique needs, we endeavor for top quality products at the least cost
reaching homes of all people in the country.
2. With continuous R&D and innovation we strive to make our products complying with
international standards in order to provide top-notch brands to our consumers both
domestic and international.
3. To fulfill our responsibility to the Government through
payment of entire range of due taxes, duties, and claim to
various public agencies. And as responsible citizens, we make every effort for a social
order devoid of malpractices, anti-environmental behaviors, unethical and corruptive
dealings.
4. We strive for best compensation to all the employees who are the back-bone of the
company through a pay-package composing salary/wages, allowances, bonus, profit
participation, leaves salary and superannuation & retirement benefits.
4. Product Overview:
“Sepnil” is a brand of BTL. Under Sepnil BTL produces special hand wash that provides dual
function of cleaning invisible micro organisms and healing cuts and grazes. Now we are going to
lunch another product under “Sepnil” and that is “Sepnil Hand Sanitizer”.
700000
2005
600000
2006
500000 2007
2008
400000 2009
2011 2010
300000
2010 2011
200000
2009
100000 2008
2007
0
2006
Hand wash Users
2005
Sepnil Hand Sanitizer also provides dual function of cleaning invisible micro organisms and
healing cuts and grazes. Not only that, unlike hand wash it eases& shorten the time required by
the process of cleaning hands. It does not require water to clean hands, thus it saves water too.
Sepnil Hand Sanitizer can clean germs in seconds. Just like Drop, Rub & Clean.
N
P
E
S
d
i
K
t
o
T
F
n
a
M
e
m
ti
l
A
L
IWe also launch 4 types of hand wash for several types of people which is:
5. Situation Analysis:
BTL found that in the recent few years the hand wash users of Bangladesh are increasing. The market
looks on boom and is also lucrative. The chance to provide hand wash service to the market has
increased to a great extent. Also, the company’s study suggests amongst soap and hand wash user are
the conscious part of Bangladesh. BTL observes that the users most of time use normal soap and hand
wash which didn’t perform the proper need. Moreover, the number of hand wash and soap users is
increasing of with the gradual increasing use of rural areas, so, the scope to serve the users is increasing.
Parents pay a high inters in their child .And, they prefer search different and quality washing materials.
Additionally using soap and existing hand wash needs water to wash hand but our product Sepnil didn’t
and it also reduce the misuse of water.
10
6
2012
5 2013
2014
4
0
Increase Sale of Hand Wash
next 3 years. The major competitor is Dettol due to their long-term brand equity.
Yet we can compete with our product variety and some unique offers. But at first
we need to determine the specific benefits and features it is planning to offer to
specific customers.
d. At present the hand sanitizer market in Bangladesh is at its growth stage. Only
one competitor exists in this market. But these products hardly offer any variety.
Competition is from Dettol due to their brand equity. Our main challenge will be
Promoting our brand and make it strong enough to compete in the current market.
B.SWOT Analysis
BTL has several strength on which to launch, but our major weakness is lack of much awareness and lack
hand wash user people. The major opportunity is only one competitor and lower price than it. As a
result we might capture a huge portion of the market. We also face a threat of lack of Brand value.
Strength:
Innovative feature: Sepnil is a product which has innovative feature. It offers different
features for different product of its range.
Different offering for different market: Sepnil is providing different offer for different
market such as differentiating products for kids, men and women.
One Competitor: In Bangladesh, there is only one company is in hand sanitizer market. So,
it is a great advantage for Sepnil to enter and take a place in the market.
Lower price than competitor: Sepnil is going to offer lower price than Dettol.
Placing: There are several types of product for launching in fitted place.
Pricing: Sepnil has developed several products with several prices for several classes
people with many size.
Packaging: Sepnil maintain and use colorful and various designed packages with strong
technology for several classes people.
Weakness:
Lack of knowledge about hand sanitizer: Consumer has less knowledge about hand
sanitizer as it is a new type of hand washing solution.
Brand name: Sepnil is not a popular brand which can be an advantage for compititors.
Consumers’ cautiousness for the new products: Sepnil hand sanitizer is new product.
Consumers are always cautious to buy new products.
Lack of Consciousness: Most of the people in Bangladesh are not willing to or
conscious for using hand wash.
Market Follower: BTL is the market follower in Bangladesh.
Opportunity:
Creation of strong brand image: Sepnil can create a strong brand image with its
innovative product range.
Positive Market Growth: Hand sanitizer market is still new in Bangladesh. So, there is
opportunity for Sepnil to make a positive market growth.
Lack of variety in existing products: In market existing product has less variety than
Sepnil.
Variation of wants: Consumers want changes day by day. With Sepnils different range
of product, it can fulfill consumer wants.
No use of water: For using Sepnil, there is no need of using water which save water.
Increasing Demand: Peoples are getting aware day by day for the necessity of hand
wash.
Lower Technology Cost: Sepnil use the technology which costs less.
Branding: As a new product Sepnil has opportunity to create a brand image.
Threats:
Irregular purchase of the product: Consumers’ might not purchase this kind of
product regularly.
Skin problem: Hand sanitizer might not suit everyone’s skin.
More Competitors: Other large home care and personal hygiene product
manufacturers might come to this market.
Importing Hand Sanitizer: Some companies may import globally renowned hand
sanitizer in Bangladesh.
Downward Pressure of Pricing: There can be pressure for downward pricing.
Irregular Purchase : There have a possibility for irregular customer.
C. Competitive Analysis:
Though ReckkitBenkiser is dominating the current hand sanitizer market, Sapnil hand sanitizer
can bend out a specific image and gain acknowledgment among the targeted markets with its
distinctive product features. Table shows a selection of competitive hand washing products and
prices.
5. PRODUCT OFFERINGS
Sepnil Kiddo
Sepnil Man
Sepnil Famine
Sepnil All time
Sepnil Total
Fig : Products of SEPNIL
D. DISTRIBUTION :
S
M
F
A
T
K
P
N
L
E
O
ID
For distributing our product, we are using person to person sales and also engaging some
channels for expanding our sales and market coverage. And we also want to distribute our
product in superstores and general stores around Dhaka and other cities of Bangladesh. Our
target is to make our product available in every superstores and general stores within 2 or 3
months by our distributors in whole Bangladesh. To remove channel conflict we will do some
activities, for example our distributors will be selected and limited because of having some
control over the product. There may be more than one distributor but their area of distribution
will be strictly maintained. There will be no chance of charging extra price by the distributors
since strict monitoring will be done on a regular basis.
mers
acturer
Seller
Sto re s
/ Gen eral
Cons
Whole
Ma nuf u
Sup erst or es
E. Quality Policy:
Dedicated to make every effort to understand consumer needs to provide maximum
satisfaction and to achieve market leadership.
Strive to continuously upgrade manufacturing technology and to maintain optimum level
of quality measures in conformity with the international standard – ISO 9001: 2008.
Committed to achieve quality objective through continuous employee training and
maintaining congenial working environment.
6. Market strategy:
i. OBJECTIVES: We have steady but a reachable objectives for the first six
month to make a brand image.
■ First Six month’s Objective: We are aiming at making our product a brand toward students,
and job seekers. In this regard, we make several campaigning .
iii. SEGMENTATION
General Health Conscious People: More or less everyone is pretty much conscious about
hygiene. We are targeting those who are health conscious but not getting perfect product for
them.
Kids or Health Conscious Mothers/ Parents: Health is a sensitive issue for kids. Every
mother wants to assure that their children are safe from any kinds of diseases. And diseases
are caused by GERMS. Especially kids often lick their fingers and this the reason they
caught by different kind of diseases. So we are offering different flavored hand sanitizers for
kids. By using our product mothers can keep their kids germ free and they can use our
product very easily because our product is useable without water. Our product will be very
friendly for children’s delicate skin.
Women: They always want to remain clean and safe. Women are really conscious about
their skin. They want something that have nice smell and color. We are offering our
products in different fragrances and color for women. So we assume women will adopt our
product.
Men: They always remain busy with different kinds of work. So they get a little time to
look after themselves. Men always want something is tough and masculine. Keeping these
factor in mind we are offering our product for men which have a masculine feeling and
tough fragrance.
Working People/Outdoor People: These people stay very busy with their work. So to
protect themselves from germs they want something which is quick and easy to use. So our
product will be suitable for them because we will offer portable tubes and mini packets for
them with different fragrances.
Household Users: These people various things in their usual life. At many times they fresh and
wash them after doing several works so our product will be suitable for them we have many types
and sizes products with merging their purpose.
Corporations:Many employees work in different organization. Every day in office they need
to wash their hands for several reasons. So this can be a huge market for us. If we can go for
a contract with some organization then we can offer them our product in a special rate. We
will provide them our mega size bottles and also supply them containers to keep our hand
sanitizer.
Hand sanitizer purchasers can choose as per their needs. Users who only need an anti bacterial
hand sanitizer can simply choose The ‘Sepnil Total’. Then again men women and others types of
users with specific likes and dislikes and different purposes can choose from the wide range of
Sepnil hand sanitizing products. The main attraction of Sepnil will be the various options it
offers which are not offered by any of its competitors. The concept of ‘Portable’ hand sanitizer
will be introduced to the market by our company.
iv. Positioning:
Sepnil Hand Sanitizer provides dual function of cleaning invisible micro organisms and healing
cuts and grazes. Not only that, unlike hand wash it eases & shorten the time required by the
process of cleaning hands. It does not require water to clean hands, thus it saves water too. Sepnil
Hand Sanitizer can clean germs in seconds. Just like Drop, Rub & Clean.
v. Branding:
SEPNIL is aims at making a brand image. In this regard our company plans to make these
initiatives.
■ Creative Ads
Stay up to date
7. Placement:
We place our products specially here:
r
P
p
o
S
y
c
a
M
g
e
h
t
O
m
in
l
s
Office Supply Superstores: For corporate level marketing, we will supply products to office
supply superstores.
Grocery Shop: For household users we will supply products to local grocery shops.
Market and Shopping Mall: People also found SEPNIL in Market and Shopping Mall.
Online Retailers people can buy it from Amazon.com and other online retailers.
8. Marketing Communication:
By integrating all messages in selected media, we will reinforce the brand name and the main
points of differentiations.
B
b
zW
Q
M
tV
u
O
w
S
R
p
ih
v
cti
A
m
d
a
fT
n
o
sC
re
P
l
g
We made a list of our action program in during the months.
Brand Ambassador
We will choose a well known and famous actor Jahid Hasan for our Brand
Ambassador.
Social Website
Social network like Facebook, twitter etc can use for communicate people.
Campus Contest
SEPNIL will go to well known university, college or school such as Jagannath
University, Dhaka City College for publicity.
Quiz Contest
SEPNIL will arrange several quiz contest about health topics.
TV Ad
Radio Ad
There will also some radio ad for promoting SEPNIL.
Promoting TV Shows
SEPNIL will promote tv shows like MINA CARTOON,SISIMPUR or Health
related shows.
Printed Media
SEPNIL make attractive and interesting ad in printed media.
Press Conference
In press conference SEPNIL Will Launch new product
Concert
We will arrange concert for special occasions.
Road Show
Road Show will perform towards rural areas.
Outdoor Activities
Outdoor activities will ensure in rural areas aware people.
Sponsorship
Many special occasions SEPNIL will provide sponsorship for famous and
renowned institutions. Such as
University Occasion
To end up the functional budgeting portion, we would like to say that the
amount should be increased as to the promotion activities.
Trade Promotion
A general phenomenon of the competitor activity is trade promotion. So to
ensure the width and depth of our products’ stock and also occupy more space
in the retail outlets all over the country, we should adopt some trade
promotion
For promoting trade we will offer our retailers various offer.
Free Supply
9.Marketing Mix:
SEPNIL will be introduced in January. The following programs we will use during the first
six months of this year to achieve our stated objectives
January: We will launch on printed media coverage on Radio, TV and Other way. Besides, we
will continue our SEO works.
February: We will start road show towards Bangladesh .We also start promotional campaigns
to the universities and will arrange campus contest, and will continue the work of Radio, TV and
other media. We also sponsor the Marketing Dept in JnU At Valentines Day.
March: In March, we will continue our radio ads and SEO works, local medial works as well. We
also make Brand Ambassador. We also promote TV shows.
April: In March, we plan to be the sponsor of Pahela Baisakh at Jagannath University and
arrange concerts towards rural towns in Bangladesh.
May: In May, we will continue our promotional activities TV ads and Radio ads along with SEO.
g ix
n M
Sepnil’smarketing strategies are primarily aimed at increasing market share
and establish the=brand more dynamically. To implement the strategy we considered a unique
product strategy and an extensive promotional strategy. Proper packaging, positioning, pricing
and distribution strategy will also assist us to execute our strategy.
Product
Sepnil’s target market is the consumers’ who are aware of health and personal hygiene.
Sepnil hand sanitizer will help them to clean consumers’ hand instantly without use of
water. Under this strategy we will provide unique quality, attractive packaging, easy to
use and environment friendly product at an affordable price which would be lower than
our competitors’ price. We are also going to start with four different types of product in
our product range. This will be according to differentiations of consumers’ demand and
need. In our second year we will introduce two more types’ of product in our range
including product for corporate c
Product Price
Variety List price
Quality Discounts
Design Allowances
Features Payment period
Brand name Credit terms
Packaging
services
Target
Customers
Place
Channels
Promotion Intended Coverage
Advertising Assortments
Personal selling
Positioning
Locations
Sales promotion Inventory
Public relations Transportation
Logistics
Price
For entering the business we will follow market-penetration pricing policy by charging
low price so that we get huge excess to the existing market. We will also provide quality
hand sanitizer but at less price compare to our competitors’ price that we will follow
same for less positioning strategy. Moreover we will give variety of product in a same
price so that we can keep our sales steady during an entire year.
For distributing our product, we are using person to person sales and also engaging some
channels for expanding our sales and market coverage. And we also want to distribute
our product in superstores and general stores around Dhaka and other cities of
Bangladesh. Our target is to make our product available in every superstores and general
stores within 2 or 3 months by our distributors in whole Bangladesh. To remove channel
conflict we will do some activities, for example our distributors will be selected and
limited because of having some control over the product. There may be more than one
distributor but their area of distribution will be strictly maintained. There will be no
chance of charging extra price by the distributors since strict monitoring will be done on
a regular basis.
Promotion
BIZLAND Toiletries Ltd will create an advertising campaign for Sepnil to build brand
awareness and differentiate the product from competitors; emphasizes on trade sales
promotion to support distribution strategy and to develop a high-profile product-launch
strategy to generate publicity and media coverage.