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Prabuvel Thangavel CV

Prabuvel Thangavel is seeking a challenging career opportunity involving creativity, strategic thinking, and relationship building. He has over 10 years of experience in customer service roles, including as a call agent, junior administrator, and marketing executive. Prabuvel has strong interpersonal and communication skills, as well as proficiency in Microsoft Office, email, and the internet. Currently pursuing an MBA in London, he holds a BBA from India and enjoys volunteer work in his community.

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Sambasivam Hariharan S
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54 views2 pages

Prabuvel Thangavel CV

Prabuvel Thangavel is seeking a challenging career opportunity involving creativity, strategic thinking, and relationship building. He has over 10 years of experience in customer service roles, including as a call agent, junior administrator, and marketing executive. Prabuvel has strong interpersonal and communication skills, as well as proficiency in Microsoft Office, email, and the internet. Currently pursuing an MBA in London, he holds a BBA from India and enjoys volunteer work in his community.

Uploaded by

Sambasivam Hariharan S
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PRABUVEL THANGAVEL

23 YORK ROAD, FOREST GATE


London, E7 9HT
0757437797
prabuvel123@gmail.com

PROFILE

Seeking to secure a challenging opportunity that involves creativity & strategic thinking and offers
opportunities to develop and build a successful career within an established company, with
excellent interpersonal and communication skills and an aptitude for building and maintaining
relationships. Be an asset to any company in the form of enthusiasm, dedication and experience in
customer service.

KEY SKILLS

 Enthusiastic, self motivated with a positive attitude


 The ability to work well as part of a team
 Good in customer service
 Accurate record keeper
 IT literate: proficient user of MS Office packages, e-mail and internet

EMPLOYMENT HISTORY

FIRST SOURCE CALL AGENT IN INDIA Dec’2008 – MAR’2009

Customer Service Assistant:


 Greet the customers in the reception
 Offering new promotions of the shop to the customers
 Understanding the people needs who are coming in to the shop and help them to select a right
area
 Carrying the customers feed back to management and give new ideas to improve the sales
 Managing the money on till and deposit every day cash in the bank.

Nineteen Hour IT Plc India Nov’ 2007 – Apr’ 2009

Junior Administrator:
 Dealing with internal and external correspondence
 Word processing letters, memos, agendas, presentations and reports
 Monitoring stationery supplies and reordering when necessary
 Maintaining office equipment, such as printers, computers and photocopiers
 Answering the telephone and providing switchboard cover
 Setting up and maintaining filing systems and updating databases
 Looking after visitors

VODAFONE India Aug’ 2006 – Oct’ 2007

Marketing Executive:
 Direct Selling to the customers and other buyers.
 Find out what they need and help them to choose the perfect product.
 Fulfilling the customer’s expectation.
 Analysing the buyers need and inform to the management.
EDUCATION / TRAINING

Masters in Business Administration (MBA), London 2010 – Ongoing

Bachelors in Business Administration (BBA), India 2006 – 2009

HOBBIES / INTERESTS

I enjoy doing voluntary work especially social work and community work, assisting my community
as a street volunteer teaching homeless people basic skills and reading, was also the chairman at
my college where I was responsible for liaising between the college and the students taking any
complaints or grievances on to the college on behalf of the students.

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