Getting started.

INTERNATIONAL STUDENT GUIDEBOOK

langara.ca/global | 2
Table of contents

4 Get connected

6 Langara Global Department

10 Academics

17 Campus & student services

19 Health

23 Safety

25 Banking & finances

27 Transportation

29 Working in Canada

32 Living in Vancouver

1 | Langara Global | Student Guidebook

Welcome to Langara College!
VANCOUVER, CANADA

Langara has been given the name snəeyəɬ lelə (pronunciation: Snow WAY
ith LAYlum) meaning house of teaching in the hən̓q̓əmin̓əm̓ (pronunciation:
HUNKameenum) language of the Musqueam. The name is synonymous with
Langara College and both names are used as part of the College’s identity.
The Musqueam have a long history of welcoming newcomers to this land, and
would like to continue this tradition by extending a warm welcome to all new
international students.

xʷməθkʷəy̓əm (Musqueam) is one of many First Nations bands in Canada.

They are part of the Coast Salish Indigenous group and their ancestors have
lived in the Fraser River estuary for thousands of years. Langara College is
located on Musqueam’s traditional, ancestral, and unceded territory on the
former site of an ancient Musqueam village.

Being aware of this information honours and respects the First Nations of
Canada and their ancestors. Knowing whose land you are being educated on,
and perhaps also living and working on, is an important first step in developing
positive relationships.

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Welcome to snəeyəɬ lelə!
VANCOUVER, CANADA

“ Just as you leave your homelands and you come

to Canada, you now reside in our homeland.
Musqueam. When you graduate from Langara,
you graduate from an institute that the very
grounds that the school is located on, is the
unceded territory of the Musqueam First Nations.
Synonymous with Langara IS snəeyəɬ lelə - so
you will graduate as one of Musqueam’s students
also. On behalf of Musqueam, I would like to
welcome all international students to this land
and to learn more about the history of Musqueam
and our people.”
- Gail Sparrow,
Former Musqueam Chief and Langara Elder

We invite you to visit the beautiful house post on campus. Reflect on the
importance of your relationship to Canada and your knowledge of the First
Nations Peoples in this country. It is our responsibility, living here in Canada,
to educate ourselves on the history of this country and on contemporary issues
that continue to affect First Nations communities.
Also, keep an eye out for the Musqueam Welcome Event at the start of every
semester. This off-campus field trip to the Musqueam Cultural Center is one
that you don’t want to miss!

Musqueam Welcome’s Langara’s International Students

CHECKLIST
Ɍ Learn about the Housepost at
the pond
Ɍ Learn about the Musqueam CAMPUS DIRECTORY
rock outside the bookstore
Ɍ Attend the Musqueam Indigenous Gathering Space
Welcome event
Room C140

3 | Langara Global | Student Guidebook

Get connected.

CAMPUS DIRECTORY

Information Technology
Library, First floor

Audio Visual Services

C Building, Room C265 r

STUDENT INFORMATION SYSTEM

You will log into the Student Information System for course registration and other
essential student information. It’s important to check your myLangara email
address regularly, and also to update your local home address and phone number.

• If you only have one name, use the apostrophe (‘) as your first name
• Default password: FL-YYYYMMDD (F= First name) (L=Last name)
• To change your default password, log in and select “Change Login
Profile” then select “Change myLangara PIN” and follow instructions.
• Link your personal email and myLangara email so you do not miss
important information
• Change your preferred email address (if necessary)

Confused about what login to use? Below is a quick overview, using a student
named John Smith.

What it’s called What it looks like Where to use it

Langara ID 199999999 Student Information System,
Library, C3 Job Board
Computer User ID jsmith99 Computers, Brightspace,
myFiles, and myPrint
Federated ID jsmith99@langara.ca WiFi, U-Pass BC Compass Card
Email address Jsmith99@mylangara.ca Office 365 Email

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WIFI
The WiFi connection is Eduroam / Eduroam5Ghz. To get connected:

STEP 1: Activate your computer user ID

1. Log in to the Student Information System
2. Once logged in, select “Change Login Profile”
3. Select “Maintain Computer User ID - Regular Studies”
4. Select “Activate New Account”
5. Enter your Computer Used ID and click “Activate”

STEP 2: Connect to WiFi

1. Select wireless network Langara
2. Open browser and go to wifi.langara.ca
3. Enter Computer User ID and Password
4. Go to wifi.langara.ca again
5. Follow instructions to setup eduroam/eduroam5Ghz

STUDENT ID CARDS
Students who are registered into courses for the current semester and are in
Canada may be eligible for a student ID card. You are not required to have a
student ID if all of your classes are online and you are not on campus regularly,
but you are welcome to submit an application. You need a student ID card to:

• Prove that you are a student

(UPass BC, discounts)
• Access campus services
(printers, scanners, etc.)
• Access the Library’s media
and book collection
• Be eligible to apply for a Student Price
Card or an International Student
Identity Card

To apply for a student ID and for more detailed information, please visit:
langara.ca/information-technology/accounts-passwords/photo-id.html

PLEASE NOTE: You must be able to pick up your student ID card from the Langara
College campus. Student IDs will not be mailed to students.

STUDENT LINKS
Visit langara.ca/student-links for a list of the must-do’s for new students, pro-
tips that will make your life easier, student services available to you, and useful
contacts to get you started.

5 | Langara Global | Student Guidebook

Langara Global Department

Visit the Langara Global team with your general questions and needs for support
and we’ll do our best to help you find answers and adjust to studying at Langara
and meeting your personal goals.

Who can help me?

INTERNATIONAL STUDENT SERVICE TEAM

IE Assistants & IE Ambassadors

Student Engagement Team
• General questions
• Campus events
• Health insurance information
(MSP, Private, LSU extended • Volunteer programs
health) • Cultural celebrations
• Forms and handouts

Counselling
International Student Coordinator • Personal counselling
• Immigration • Academic counselling
• Study permits • Academic probation /
• Working and PGWP suspension
• Course planning / registration • University transfer / transfer
credits

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Join an event! Frequent events include:

i-GO: Join for fun activities around Vancouver like hiking,

escape rooms, bowling, biking, and more!

i-EAT: Join to try delicious food from all over the world at
restaurants around Vancouver.

i-Cafes: At the beginning of every semester we welcome

international students to a party with games, food, prizes,
music and more! Mingle and make new friends!

i-CHAT: Get opportunities to practice your English in a

relaxed atmosphere with your peers. Sessions are held on
campus 5-6 times a semester.

Cultural Events: The IE office tries to celebrate many cultural

events on campus. We’ve done Diwali, Lunar New Year,
Carnival, Halloween, Eid, and Nowruz. If you have an idea for
a celebration, drop by the IE Office and let us know!

Langara International Education iCafe 2016

Participate in a workshop:

• Study Permit Extension • LET: Tips for Success

• Post Degree Work Permit (PGWP) • First Aid
• Medical Service Plan (MSP) • Self-Defense
• Financial Aid/Career Services • Brightspace
• ON/OFF Campus Work • RBC Banking
• IRCC Immigration

7 | Langara Global | Student Guidebook

LANGARA GLOBAL
VOLUNTEER PROGRAM
Canada has a strong culture of
volunteering. In fact, most employers
expect to see some experience on your
resume. Being new to Canada without
strong ties to the community can
sometimes be an obstacle for students
looking for work. Volunteering with
Langara Global will help you develop
important skills, gain experience, and
provide you with local references!

i-GUIDE MENTORSHIP PROGRAM

For many international students, the first semester in a new country can be
lonely and stressful. The i-Guide Mentorship Program matches current students
with new international students during their first semester at Langara College.
i-Guide mentors have studied at Langara for at least one semester – they provide
guidance, advice, support, and friendship to new or less experienced students.

Langara Asks: Tell us about the i-Guide Program!

L ANGAR A PLUS PROGR AM

Through the Langara PLUS Program students can participate in a variety of
workshops and events organized through the Langara Global office and other
departments. These activities provide students with academic support, as well as
recreational and social opportunities.

All workshops and events attended are recorded in the Langara PLUS Passport.
You accumulate points towards a bronze, silver, or gold Langara PLUS Statement
of Achievement. For more information, visit langara.ca/global and look for
community programs under the students heading.

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CULTURE SHOCK & LEADING A BAL ANCED LIFEST YLE
College life is stressful. College life as an international student
far away from your usual support systems is even MORE
stressful! Make sure you take the time to notice and take care
of your mental and physical health and balance your personal,
professional, and social lives.

You will most likely go through culture shock and experience

feelings of both love and hate for your host country. It’s like a
roller coaster – and totally normal!

Tips for dealing with culture shock

• Learn as much about your host country as possible

• Surround yourself with familiar things
• Write down what you love when you first arrive,
and look back later when you’re feeling down
• Eat healthy food and get lots of exercise
• Find a healthy distraction
• Talk to other students about how you feel
• Push yourself to make local friends
• Try to see things through your host culture’s eyes
• Get involved with the local community
• Talk to an International Student Coordinator
or Counsellor
• Take advantage of help offered to you

CAMPUS DIRECTORY

Langara Global
A Building, Room A107
8:30 am - 5:00 pm
Closed Saturday, Sunday, and holidays

9 | Langara Global | Student Guidebook

Academics
LANGARA STUDENT SUCCESS COURSE
Starting college is a big step and the transition to Langara can be scary. The
Langara Student Success Course (LSSC) prepares you for academic life at Langara
and introduces you to key supports available on campus.

The LSSC incorporates text, video, images, comics, and interactive polls with
real-time results, self-assessments, and quizzes. It’s available to you through your
Langara Brightspace account – and it’s free!

BRIGHTSPACE BY D2L
Brightspace by D2L is the online learning management system (LMS) used to
enhance learning outside the classroom. Through Brightspace, students can
access course material, assignments, quizzes, exams, and discussion boards. Your
instructors will use this tool a lot and you will have to know how to navigate it.
Resources and tutorials for how to use Brightspace are online :
iweb.langara.bc.ca/lts/brightspace/how-to-use-brightspace.

PLAN AHEAD
Get into the habit of checking your myLangara email and Brightspace daily. It’s also
helpful to download an app or use an online calendar to keep track of assignments
and exams, as well as your work and social schedule. If you are planning on
traveling between semesters, don’t book tickets to leave Vancouver until your final
exam schedule is posted and make sure you return before the start date of your
classes for the following semester. Important dates are on the website.

ACADEMIC STANDING & STUDENT SUCCESS

It is good to know your Grade Point Average (GPA) and to understand how it
is calculated. Your GPA is assessed at the end of each semester on a 4 point scale.
Good academic standing means that you have a semester GPA of over 1.50 and
you do not have more than one F, N or U

• F = Fail (completed course work but did not meet the minimum expectation)
• N = Incomplete (did not attend class, complete course work, or write the
final exam)
• U = Unsatisfactory (did not pass a class)

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Search “Grade Point Average” on Langara’s website for some resources to calculate
your semester, cumulative, and program GPA.

ACADEMIC PROBATION
Students who do not have a semester GPA of 1.5, or students with more than one F,
N or U will move onto academic probation. Academic Probation is a warning that
something needs to be improved or changed. To return to good academic standing,
students need to achieve the minimum academic standard in the following semester.

If you end up on academic probation, speak with an International Student

Coordinator in the Langara Global office. They can help guide you to resource to
help get your studies back in the right direction.

ACADEMIC SUSPENSION
Students are put on academic suspension when they have two consecutive
semesters of academic probation (back-to-back). Students on academic suspension
will not be able to register again for three consecutive semesters at the college.

If you end up on academic probation, speak with an International Student

Coordinator in the Langara Global office. They can help guide you to resource to
help get your studies back in the right direction.

The Counselling Department offers a comprehensive range of Student Success

Workshops which can help as part of your preparation for returning to studies
after you have been put on academic suspension. These workshops are usually
open to registered students and suspended students. You may contact the
Counselling Department or speak with a counsellor for more information.

ACHIEVING ACADEMIC QUALITY & EXCELLENCE

Just as maintaining good academic standing contributes to your success at
Langara, so does achieving quality and excellence in your studies, assignments,
and exams. In order to achieve quality and excellence, students must be familiar
with College policies that govern academic standards.

In particular, students should understand policies around plagiarism and cheating

prior to beginning their studies so that they can learn to avoid such pitfalls.
At Langara, plagiarism is simply defined as “presenting the work or ideas of
someone else as one’s own work.” Committing plagiarism violates Langara’s
academic standards and therefore can negatively affect your academic success.

Cheating is defined as “getting, trying to get, or helping someone else to get, credit
for work in a deceptive or dishonest manner.” Cheating includes but is not limited
to using unauthorized material for an exam; working with others on assignments
without the instructor’s approval; changing a mark for an exam or assignment;
copying from others on a test, exam or assignment; and lying.

11 | Langara Global | Student Guidebook

 At Langara and other academic institutions in Canada, both plagiarism and
cheating are serious violations. Instructors take plagiarism and cheating very
seriously and expect their students to do the same. Students who are found to
have plagiarized or cheated in any class can face serious consequences from
getting a failing grade to getting suspended from the College.

Below are three example scenarios to help you understand how plagiarism and
cheating are viewed at Langara.

The assignment was to create digital artwork for a WHY?

SCENARIO 1

marketing campaign. The student went home and The student didn’t
created a digital picture that reminded them of a “copy”, but should have
cool design they once saw. They never checked the been aware of similar
internet, so they knew they hadn’t copied anything. digital images.
The instructor recognized the digital picture from a
common logo and reported the student for plagiarism.
SCENARIO 2

A group of students were working on an individual WHY?

project together. They were all in the same class and The student shouldn’t
wanted to help each other out. They all submitted share work/information
similar assignments for their individual projects and to complete an individual
were all reported for plagiarism as there were too assignment.
many similarities between the group.
SCENARIO 3

All members of a group submitted their assigned WHY?

portions of their group project. Even though most Everyone in the group
students cited all their sources and used their own is responsible for
work, they were unaware that one group member did plagiarism.
not use citations. The instructor gave everyone in the
group a zero because of plagiarism.

The best way to not violate academic policies is to understand Canadian

institutional views on plagiarism and cheating and learn how to avoid both.

Langara Student Services: Student Conduct & Judicial Affairs

uAlbertaDoS channel; Acceptable/Unacceptable

ACADEMIC INTEGRITY
Academic integrity is a demonstration of personal integrity in an academic
environment. Integrity in academic work is central to all learning. It forms
the basis of academic work in any institute of higher learning and is built on

langara.ca/global | 12
the principles of fairness, honesty, trust, respect, responsibility, and courage.
Making a commitment to not engage in acts of dishonesty, falsification,
misrepresentation, or deception is the first step in preserving academic integrity.
While Academic integrity can be complicated, there are many places such as the
Writing & Tutoring Centre, Library, and the Office of Student Conduct to turn to
for help with issues of research, writing, citation, and questions.
langara.ca/student-services/academic-integrity/academic-integrity.html

GROUP WORK
Group work is an assignment or project completed by three or more students
collaborating and performing tasks together in order to fulfill course
requirements. Most classes will require some form of group work. Some group
work may be required for a final presentation and project while others may be
just to work together to discuss a topic or answer a question in class. Benefits of
group work include:

• Increased individual achievement

• Interpersonal and intercultural communications skill development
• Enhanced teamwork skills leading to greater employment opportunities
• Improved critical thinking and problem-solving skills
• Strong connections created with other students

Although there are many benefits, many students fear group work, especially
if they’ve never done it before. However, being prepared and knowing what to
expect will help you overcome your fear.

Group Work
4 TIPS FOR GROUP WORK

Understand the Set roles and

assignment. responsibilities.

Agree on team Maintain

expectations. regular group
communication.

13 | Langara Global | Student Guidebook

CLASSROOM EXPECTATIONS
Understanding the typical Langara classroom and what your responsibilities are
in that classroom will be helpful to you as you start your educational journey.
Here are some tips from both students and faculty that will help you to have a
great experience in the classroom and ensure you have the best chance at success.

A typical Langara classroom

An 8:30 am class means you are in your seat and ready for the instructor to begin
at that time. Give yourself lots of extra time as public transportation schedules
and traffic can make your commute longer than normal. Being late to class,
or missing it entirely, could have major consequences to your grades as some
instructors don’t allow late comers to enter the classroom. Any questions about
lateness or absences should be discussed with your instructor.

Most classes have about 40 students in rows of tables and chairs. The instructor
will usually use presentations to show information that emphasizes or enhances
the textbook material. You are expected to take notes during class and to be an
active participant in your own learning. This means asking questions, entering
discussions, thinking critically about the subject matter, and participating as
much as possible. Some courses give marks for participation.

Course outlines
You will get a course outline in the first week and it is one of the most important
documents for your course. It is seen as a “contract” between you and your
instructor and following the outline to be prepared for class will help you
be successful. Many course outlines are available prior to start of classes on
the Langara website and Brightspace.

Textbooks
Textbooks are usually required, and yes, they are expensive. Your course outline will
list the textbooks for the class. Regular access to the required textbooks is necessary
in order to succeed in your classes and is a part of the cost of studying at Langara so
budget for the purchase of textbooks every semester. Buying online is the best option.

Communicating with instructors

All instructors have office hours and are required to be in their offices for a
certain amount of time every week to help students and provide extra support.
They are expecting to see students and welcome questions about their course so
come prepared with specific questions to take advantage of this valuable time.
These visits are also a great opportunity to get to know your instructor by asking
about their field and expertise.

When emailing faculty and staff include your full name, your student ID number,
and the class you are in. Please follow a formal email format and be as polite as
possible. Allow 3-5 days for a response and remember that your instructors have
many students in their classes.
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Grade negotiation
A ”passing grade” might not be the same as what you are used to in your home
country. Most exams and assignments at Langara require a 50% pass or more.
It varies by department so make sure you ask your instructors. Don’t assume.
If you aren’t sure, it is always best to ask.

In Canada, courses are continually assessed. That means you will have multiple
assignments, midterms, and quizzes throughout the semester that contribute to
your overall grade. The final exam or final assignment will usually be only worth
20-35% of the grade, so staying on top of your studies all semester is essential to
academic success.

Under no circumstances can you negotiate your grade with an instructor for
personal reasons including outside pressure or your status in Canada. It is not
fair to other students and it puts your instructor in an awkward position. If
personal circumstances are affecting your ability to satisfactorily complete your
academic work, please seek help early at the International Education Office. If
you think you have been marked incorrectly or unfairly, talk to your instructor
during office hours. Otherwise, the grade you receive is the grade you’ve earned.

TIPS FOR THE ONLINE CLASSROOM

Your academic success is important to us! We know that studying online can be
challenging and we are here to help.

Virtual Learning Support

The Virtual Learning Support website is a place where you can find resources
and connect with someone from the Learning Support Team to get help with
academic and online learning. Our Learning Support team includes staff from the
Library and Counselling services, Langara instructors, and more.

On the Virtual Learning Support page, you will find:

iweb.langara.ca/virtuallearningsupport
• Student FAQ’s
• Online learning tips
• Information and links to student services
• Events calendar
• Peer support

Communicating online and online etiquette

Think before you send. Take the time to read through the material – the
• 
information may already be available for you. Also, do not send a question/
response in frustration or anger or when you’re tired; you may regret the
tone of your message later.

15 | Langara Global | Student Guidebook

 Yes, grammar and spelling matter! Remember that you are in an academic
• 
environment and how you communicate should reflect that. Beware of
strong language. ‘ALL CAPS’, and many subsequent exclamation points
might not be appropriate.
Be respectful. Choose your words and tone carefully in your written and
• 
spoken communication.
Be forgiving of others. We have all made mistakes and deserve the
• 
opportunity to be forgiven and try better.

Adapting your study habits

• A dopt New Strategies. See if you can create an environment that helps
you study. If you need background noise, consider a white noise app. If
you always study in groups, try a virtual or even phone-based group study
session. If you thrive on tight timelines but now have a more open schedule,
think about how to set up a schedule that can recreate that for you.
• Avoid Multitasking. When you multitask, assignments take longer, you
might make more mistakes and learn less. Instead, focus on one thing at a
time, take breaks between tasks, and use a timer to help you stay on task.
• Be Present. If your instructors offer synchronous meetings, attend as many
as you can. Ask questions and participate actively. Close distracting tabs and
apps. Take notes as you would if you were there in person.
•  Stay Connected. Staying in touch with instructors, classmates, and group
mates is important for continued classwork. Schedule video calls, attend
online office hours, write in the discussions, and keep study groups.
•  Stay Organized. Things to keep track of for each class: where to find
important information; what the assignments are, their due dates and how
to submit them; quizzes and exams; office hours, when and how.

CHECKLIST
Ɍ Review the “Avoiding
Plagiarism” tutorial on the
CAMPUS DIRECTORY
library website
Ɍ Log in to Brightspace Registrar and Enrolment
Ɍ Review course outlines Services
for important dates and
T Building, First floor
assignments

Registration HelpLine
604.323.5595

langara.ca/global | 16
Campus
& student
services

THE HUB (A104) WRITEAWAY / TURNITIN

The Office for Student Engagement, Writeaway is a free, online writing
also known as The Hub, is your support service for students! You can
one-stop shop to connect with submit your papers and online tutors
activities and resources across the will give you great feedback. Get
campus. Within the Hub, you will find started online at writeaway.ca/connect.
volunteer opportunities through VOLT, Turnitin is a service that detects and
student clubs, student leadership highlights potentially plagiarized
opportunities, and information on sections of your writing.
new student orientation, parent
orientation, workshops, and more. PRINTING SERVICES & COMPUTER LABS
Students can print, copy, and scan at
THE LIBRARY any student printer on campus. Add
The library is one of the most amazing credit to your printing account at the
spaces on campus, and the place circulation desk in the Library or buy a
that’s going to help get you through myprint voucher from the Bookstore.
your time at Langara. The wonderful
librarians and staff can help you LANGARA BOOKSTORE (C BUILDING)
with your assignments, citing your The bookstore has a full range of
sources, and finding materials for school supplies, official spirit gear,
your research projects. They also textbooks, and course materials. You
have great social media content on can shop online and use pick-up or
Facebook and Instagram. delivery service to avoid long line-ups
at the start of a term. The bookstore
LEARNING COMMONS & TUTORING also has convenience products
Located in the library, The Langara including computer accessories,
Writing and Tutoring Centre offers free stationery, drinks, and snacks.
peer tutoring on a variety of subjects
to registered Langara students. The
tutoring is a drop-in service. No
appointments necessary.

17 | Langara Global | Student Guidebook

COMMUNIT Y CUPBOARD
Food is a necessity but many Langara students are going without. As tuition and
living costs rise, many students are struggling to make ends meet, prioritizing
their tuition fees over food. The Langara Community Cupboard provides one
week's worth of non-perishable food items per student per week. Students are
asked to complete the form on the Community Cupboard website. Please note
that you must be currently enrolled in at least one course at Langara either
during the current term, or one term previous.

L ANGAR A STUDENTS’ UNION (LSU)

Every Langara College full-time regular studies student is a member of the
Langara Students’ Union (LSU) and pays membership dues each semester.
The LSU is the collective voice for over 10,000 students. Services include
assistance in student funding, on-campus events, and facilities and restaurant
services hosted in the students’ union building. The LSU also hosts annual events,
initiative campaigns, seasonal celebrations, and provides student advocacy
services. Make sure you stop by the LSU and take advantage of all the great
things they have to offer!

The LSU office houses:

• Immigration consulting • U-Pass BC Compass Card

• LSU Health & Dental Plan • Photocopying services
• Mental health resources • Book buy back
• Tax services (mid-March to • Kitchenette
end of April) • Lockers
• Bicycle repair and jumper cables • Student lounge space
• Office of the Ombudsperson

CAMPUS DIRECTORY

Audio Visual Services

C Building, Room C265

Library Reference Desk

604.323.5388
libref@langara.ca

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Health
HEALTH INSURANCE
The medical system in Canada might be very different from the system in your
home country. All people in Canada are required to have adequate medical
insurance while they are living in the country; this includes international students.

Health care in Canada is one of the most expensive systems in the world.
Without private medical insurance and MSP, you are at risk of a large expense
for you and your family.

PRIVATE MEDICAL INSURANCE

Langara has partnered with guard.me insurance to help students cover their
waiting period before their MSP starts. This insurance offers $2 million in
coverage and caters to international students. Your private insurance can start
immediately and will provide reimbursement of funds upon receipt for most
medical services. Please check the website for more detailed information.

To purchase insurance, calculate how many days you’ll need insurance before
your MSP starts (see next section). Then visit guard.me/langaracollege and select
a language to start. Langara’s validation code is 472 7.

You are not required to purchase insurance from guard.me, but you must
purchase private insurance from somewhere while waiting for your MSP to start.
You cannot be in Canada without medical insurance. If you choose not to use
guard.me, your private insurance provider needs to have a minimum coverage
of $2 million CAD.

MSP (MEDICAL SERVICES PL AN)

MSP is a British Columbia government program that pays for medically-required
services provided by your doctor. All residents of BC staying in the province longer
than 6 months are required by law to enroll in this program. Visit
healthservices.gov.bc.ca/msp to apply and have your documents ready to upload.

There is a waiting period before MSP benefits will start. The waiting period is the
month of your arrival, plus two months. If you have been in BC longer than the
waiting period, apply now for MSP coverage and expect one-month processing.

BC Medical Service fees for international students are $75 per month (more for
family coverage). MSP does not cover prescriptions, dental care, glasses, elective
procedures, or healthcare costs outside of Canada.

19 | Langara Global | Student Guidebook

L ANGAR A STUDENTS’ UNION (LSU) HEALTH & DENTAL PL AN
Full-time students who are members of the LSU, and are registered in the fall
semester, are automatically enrolled in the LSU Health & Dental Plan and charged
for the coverage. This fee is charged only in the fall semester. Part-time students
and students beginning their studies in another semester are not automatically
covered, but can enroll themselves by contacting studentcare.ca.
The LSU Health and Dental Plan includes prescription drugs, vaccinations, health
coverage, vision care coverage, travel coverage, and dental coverage.

HEALTH SERVICES (B101)

Health Services is a full service medical clinic on campus, open five days a week.
Services include: Assessment and treatment of medical conditionals, mental
health, birth control, emergency contraception, pregnancy tests, PAPs, STI
screening and treatment, allergy shots, and immunizations.

The Student Health Services website has a full directory of resources for general
health and wellness, mental health, addiction, and more.

COUNSELLING SERVICES (B111)

Counselling Services provides resources to students that support their personal
well-being and educational success. This includes personal, educational, and
career counselling, as well as crisis support. Confidential services help students
manage symptoms of anxiety, depression, stress, and other issues impacting
their lives while in school. Langara has two dedicated international student
counsellors ready to help you. In addition, each semester counsellors put on
Student Success Workshops which are designed to help students develop better
study skills and increase their overall well-being. If you need to talk to someone,
don’t hesitate to reach out to Counselling Services. Book an appointment by
calling 604.323.5221.

PEER WELLNESS
Peer Wellness Sessions support student well-being by creating a safe, welcoming,
accessible environment to discuss mental health and wellness. During sessions,
expect non-judgmental listening, information about available resources,
opportunities to reflect, and strategies for healthy coping. The goal is to leave
sessions feeling supported, optimistic, and empowered to make your own choices.
One-on-one and group sessions are open for all students. Visit iweb.langara.ca/psl.

ACCESSIBILITY SERVICES (B146)

Accessibility Services can help facilitate appropriate support services to access
courses, programs, and services. Staff will review medical documentation and
work with students to determine access to academic accommodations and
support services including access to the Learning Technology Lab.

langara.ca/global | 20
WALK-IN CLINICS
In Canada, you can be seen by a doctor at a walk-in clinic if your symptoms are
mild. If you don’t have medical insurance (MSP), you can still be seen by a doctor,
but there will be a cost associated with the visit, which is why purchasing health
insurance is very important. Look online to find a clinic near you. Canadian
hospitals are to be used only for emergencies. If you have a broken bone, a serious
injury, severe pain or illness, you can go to the hospital. Look online to find the
nearest hospital or call 911.

You will need to bring:

• Study permit, BC ID, or passport
• Proof of medical insurance (MSP card or private insurance number)
• Langara Student ID

If you are sick or injured and unsure of what to do, you can call Healthlink BC by
dialing 811 to talk to a nurse any time day or night.

EMERGENCY SERVICES
For life-threatening situations (crime, health, fire), call 911 immediately.

When calling 9-11 include your name, the type of emergency, the specific location
you are at, and the cause of the emergency, if known.

911 services are available in many different languages, so you don’t need to speak
English to get help.

CRISIS CENTRE BC
The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a
non-profit, volunteer organization committed to helping people help themselves
and others deal with crisis. Help is provided in more than 140 different languages
and more information is online at crisiscentre.bc.ca.

MISSED CL ASS / EX AM
If you missed a class because you were sick, talk to your instructor. Writing them
an email explaining the situation is a good start. If you can let them know in
advance of missing a class, that is always preferred.

When you send your email, make sure to include your name and Langara ID, the
class you are missing, why you were absent, and how long you will be absent for.

Don’t forget to ask how you can catch up on class materials you may have missed.
You may need to show your instructor a note from your doctor. The consequences
of any absence from your classes will vary depending on your courses. Be sure
to check.

21 | Langara Global | Student Guidebook

SCENT-FREE ENVIRONMENT
Langara is a scent-free campus. Culturally, people from different parts of the
world have different expectations around how to deal with natural body smells.
In Canada, people are fairly strict on eliminating all traces of smell from the
body. Odours of perspiration or breath are considered unpleasant and are usually
highly controlled. Perfume, cologne, or lotion should be used with moderation.
Both artificial scents and strong natural body odors in closed classrooms and
offices can cause dizziness, nausea, or aggravate allergies.

In Canada, people often brush their teeth with toothpaste in the morning before
they interact with others, and once again before they go to bed. Many people also
use deodorant/antiperspirant to control or mask body odor and wash their hair as
often as necessary in order to maintain being scent-free. Clothing is often washed
before it is worn again, especially if there is an odor of perspiration in the fabric.

Being respectful of Canadian cultural norms around scent will lead to more
social and professional acceptance and make everyone’s learning and working
environment as comfortable as possible.

SMOKE-FREE CAMPUS
For the health and wellbeing of all of our community members, Langara College
is a smoke-free environment. Students, staff, faculty, and visitors to our campus
are expected to refrain from smoking or vaping anywhere on our campus,
including private vehicles. Learn more at langara.ca/smokefree.

CHECKLIST
Ɍ Apply for private medical insurance
Ɍ Apply for MSP

OTHER RESOURCES

MSP 1.800.SUICIDE
604.683.7151 1.800.784.2433
healthservices.gov.bc.ca/msp
Online Service for Adults
24 Hour Crisis Line CrisisCentreChat.ca
604.872.3311 Online Service for Youth
YouthinBC.ca
Mental Health Support
310.6789 Vancouver Police (non-emergency)
604.717.3321

langara.ca/global | 22
Safety

SAFET Y TIPS
• Always be aware of your surroundings and learn to trust your instincts
• Tell someone where you are going and when you will be back
• If you’re meeting someone new, plan to connect at a public place
or with other friends
• Do not use headphones when walking or jogging, especially at night
• The drinking age in BC is 19 years – drinking in public places is illegal
• Do not accept drinks from strangers or leave your drink unattended
• Pre-plan your ride home if you know you will be drinking
• You can be prosecuted for illegal drug use in your home country,
even if those same drugs are legal in Canada.
• Don’t be afraid to call 911
• Keep your personal information private and protected
• Keep an eye on your belongings in public places
• Do not carry large amounts of cash
• Keep your passport at home

L AWS IN CANADA
Laws and social standards differ from country to country. What was legal back
home, might not be legal in Canada, and vice versa. It is your responsibility to
conduct yourself in accordance with the laws of BC and Canada.

23 | Langara Global | Student Guidebook

CAMPUS SECURITY
For an emergency on campus, contact Campus Security by dialing 4444 from any
internal phone or 604.374.2373.

Take advantage of the Safe Walk service offered by Langara Campus Security
any time of the day, including evenings and late nights. If you need an escort to
another building, your vehicle, or a bus stop, please contact Security Services
and a security officer will meet you at your current location to escort you.
You can contact the SafeWalk service by dialing 5270 from a campus phone or
calling 604.562.1011.

FR AUD PREVENTION
Sometimes international students can be targets of fraudulent claims. As a
reminder for all students: no government or policing body will contact you or
ask for your personal or financial information over the phone. If you receive
any suspicious calls or voicemails, please report this activity to your local police.
If you’re not sure, drop by the International Education office (A107) and we will
be happy to assist you.

It’s good practice to:

• Never give money to a person who comes to you on the street
unless your life is being threatened
• Make sure you get a receipt and are charged the right amount
when you buy something
• Check qualifications when seeking out tutors
• Do not give out banking or credit card information to anyone
over the phone or via email or text

SEXUAL VIOLENCE SUPPORT & EDUCATION

Langara recognizes that all members of the college community should be able
to work, teach, and learn in an environment free from sexual harassment,
discrimination, and sexualized violence. We also recognize that everyone has the
right to exercise full control over their own bodies and to engage only in sexual
activity to which they consent. We are committed to a College environment free
from sexual violence or misconduct.
If you have any questions about the Sexual Violence Support and Education
program, please contact studentconduct@langara.ca.

Campus Security
Across from the Bookstore
604.374.2373
CAMPUS DIRECTORY From a campus phone 4444

langara.ca/global | 24
Banking & finances

FINANCIAL AID
Langara College is committed to making students aware of the
financial assistance available to them while they pursue their
studies. International students may be eligible for bursaries,
scholarships and awards to supplement school expenses.
Emergency bursary funding may also be available to students
who face financial crisis. Speak to your International Student
Coordinator about eligibility and access.

RBC ON CAMPUS (MAIN FOYER)

RBC on Campus is more than just a bank at Langara – they
are a financial education centre. From budgeting basics to
credit education, RBC on Campus helps students navigate the
complexities of the Canadian banking system in a fun and
informative way; and since they are a bank, they also offer some
traditional banking services as well. The location has a semi-
private study space, iPads for public use, and charging stations for
your devices. It is open to everyone regardless of your needs or
where you choose to bank, so come check them out the next time
you’re in the area!

25 | Langara Global | Student Guidebook

MONEY MANAGEMENT
Do you know the names of Canadian coins?

5 cents - NICKEL
1 dollar - LOONIE

10 cents – DIME

2 dollars – TOONIE
25 cents - QUARTER

TIPPING, BARGAINING, & ATM TIPS

Canada is a tipping country. Make sure you calculate adding between 15 – 20% for
your server at bars and restaurants, your taxi driver or food delivery person, and
your hairdresser or salon worker.

Bargaining or bartering for goods and services is not usually done in Canada.
Some exceptions to this include cars, houses, property, and private sales.

If you are taking money out of an ATM machine you will be charged a service fee if
it is not your own bank. Understand these fees when you set up your bank account.

TAXES
Yes, even international students need to pay income taxes in Canada if you work
for pay. There are workshops during the semester to help you file your taxes.
Even if you don’t work, you maybe eligible for a tax refund, so you should always
complete a tax return annually.

You will also pay sales tax on some items. This amount is not included in the
price and is calculated at the time of payment. British Columbia charges a 7%
provincial sales tax (PST) and a 5% general sales tax (GST) for a total of 12% on
some goods and services.

CHECKLIST
Ɍ Set up a bank account
Ɍ Attend a tax workshop

OTHER RESOURCES

Service Canada
1.800.206.7218
servicecanada.gc.ca/sin

langara.ca/global | 26
Transportation

PUBLIC TR ANSIT
There are lots of ways to get around the Lower Mainland. The easiest and
cheapest way is public transportation. You can take the bus, skytrain, or seabus
to get to your destination.

Regular studies students will have access to the U-Pass system for reduced rates
on transit. This reduced rate is charged as part of your student fees and your
U-Pass will only be eligible for use in the month that it is requested. Follow these
steps to load your Compass Card:

1. Pick up a Compass Card from the bookstore or another location.

2. Register your compass card online at compasscard.ca. This will protect
your balance if you lose your card and need to transfer your balance to
your new card.
3. Connect your Compass Card with U-Pass BC online at upassbc.translink.ca.
You need to do this every month!

TIP REMINDER
Set up notifications so you will Students must always carry their
get a reminder when it is time to student ID with them in addition
load your card. to their compass card on public
transit.

27 | Langara Global | Student Guidebook

USING THE BUS
Line up at the bus stop and enter through the front. Tap your
Compass Card when you get on the bus – you do not need to tap
out of buses. Be mindful of reserved seating on the bus and give up
your seat if someone needs it. Keep your bags, feet, and shoes off
the seats and when it is busy move to the back of the bus.
Pull the yellow cord or press the red buttons on the poles to
indicate to the driver you want to stop. To get off the bus, wait for
the green light to come on above the doors and push the yellow
strips to open the door.

USING THE SK Y TR AIN

You must tap your Compass Card in and out of the Sky Train.

SAFET Y ON TR ANSIT
Everyone has a right to be safe when using public transit. If you
witness or experience a medical emergency, violence, or any type
of sexual assault or harassment, including unwanted touching or
gestures, please report it. You can text the Metro Vancouver Transit
Police at 87.77.77 or phone 604.515.8300. In an emergency call 911.

TR ANSIT TIPS
• If someone is standing at a bus stop, the bus will stop
• If the bus back doors don’t open, yell “BACK DOOR PLEASE!”
• Use earbuds to listen to music or videos on your phone,
instead of through its speaker
• Make sure you stand on the right and walk on the left
of escalators
• Be respectful of others around you and keep your
conversations at an appropriate volume

CHECKLIST
Ɍ Purchase a Compass Card
Ɍ Register Compass Card
Ɍ Link Compass Card and U-Pass at upassbc.translink.ca

langara.ca/global | 28
Working in Canada

Working is a great way to gain Canadian experience while studying at Langara.

However, students should not expect to work to supplement income and
academics should be the priority while studying at Langara.

As an international student, there are some restrictions on where you can

work, and how many hours you can work while you are studying in Canada.
It is important that you understand all regulations to avoid any impact on
your status in Canada.

In order to work on or off campus in Canada you will need:

• A study permit that indicates you are allowed to work

• A social insurance number (SIN)
• To meet all eligibility requirements set by Immigration, Refugees, and
Citizenship Canada to work on and/or off campus

If you have any questions about your eligibility to work on and/or off campus,
please visit the immigration resources on langara.ca/global and contact your
International Student Coordinator.

29 | Langara Global | Student Guidebook

WORKING OFF CAMPUS
You may be eligible to work off-campus, starting the first day of the semester, if
you have a valid study permit that indicates you are allowed to work off
campus and you are a full-time international student in a degree, diploma, or
certificate program at Langara. Full-time studies for students in Regular Studies
at Langara is 9 or more credits per semester.  ESL (i.e. LEAP) students are not
eligible to work off-campus.

Eligible students may work a maximum of 20 hours per week during the regular
academic year (September to April) and full-time during scheduled breaks. For
many open enrollment programs, students may elect to take a scheduled break in
any semester by declaring it in advance. Please visit the Immigration, Refugees and
Citizenship Canada website, canada.ca/en/immigration-refugees-citizenship.html.

WORKING ON CAMPUS
International students in a full-time program (at least 9 credits per semester)
with valid Study Permits may be eligible to work on campus. Opportunities for on
campus work are limited can be found through the C3 job board.

CO-OPER ATIVE EDUCATION

International students in select programs are eligible for Co-operative Education
to include paid work terms with study semesters. Employers want to hire
graduates with education and experience. Co-op is a proven educational model
that allows you to combine your academic studies with curriculum-related,
paid work experience to help you develop the skills you need to be successful in
your future career. If admitted to co-op, you are required to apply for a Co-op Work
Permit through Immigration Canada and obtain a Social Insurance Number.

THE CO-OP & CAREER DEVELOPMENT CENTRE (C121)

The Co-op & Career Development Centre empowers Langara students with
the skills, resources, and meaningful connections to help build confidence
and employability.

Tools for exploring career pathways:

• C3 Job Board – view and apply for jobs, upload your resume for review
• Workshops – resumes, cover letters, interviews, and industry career topics
• Career Fairs – industry specific and college-wide events
• Meet the Employer – on and off campus networking events
• Be a Career Leader – utilizing student talent to develop peer-to-peer
learning opportunities

langara.ca/global | 30
C3 JOB BOARD
The online C3 Job Board connects over 13,000 students with part-time, full-time,
seasonal, co-op, internship, and volunteer opportunities. All students can sign up
and access jobs on C3. Co-op and PDD Work Experience students will be able to
see additional jobs related to their work experience requirements.

Get access by:

1. Creating a student profile at langara.ca/C3
2. Searching jobs by full-time, part-time, seasonal, or SWAP

EMPLOYMENT RULES & REGUL ATIONS

There are a number of employment standards that you should be aware of:
• International student workers are protected by employment standards.
• Employees have the right to know about hazards of where you are working,
the right to participate in health and safety activities, and the right to refuse
unsafe work.
• BC has a minimum wage requirement for all workers, including international
student workers. This means you cannot be paid less than this wage per
hour of work.
• You are not allowed to “volunteer” hours at your work place. If you are
working, you must be paid at least minimum wage.
• You cannot work more than 5 hours in a row without at least a 30-minute
break. This break may be unpaid.

CHECKLIST
Ɍ Apply for your SIN Number
Ɍ Take a Canadian resume-writing workshop

OTHER RESOURCES
WorkSafeBC Immigration, Refugees and
worksafebc.com Citizenship Canada (IRCC)
1.888.242.2100
WorkBC questions@cic.gc.ca
workbc.ca cic.gc.ca

1.800.206.7218
servicecanada.gc.ca/sin

31 | Langara Global | Student Guidebook

Living in Vancouver

HOUSING IN BC
Finding housing can be stressful when you first move to another country.
Connect with your networks and check online to make sure you do not have a
long commute to Langara.

Search online for BC’s Tenant Survival Guide which includes information on noise
by-laws, security and damage deposits, contracts, and tracking rent payment.

Don’t forget that you have rights as a renter:

www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies.

Safety tips on renting:

• Deal directly with the landlord and get a receipt right away after
paying your deposit/rent
• Do not hold the door for anyone or buzz the person in if you do not
know them
• Lock your doors at all times even if you only leave for a few minutes
• Get to know your neighbors
• Personal information such as SIN, bank account, credit card numbers are
NOT required to rent a place
• Always good practice to check rental rates in the same area
• There is a limit to how much a landlord can increase your rent each year
• Never rent a place that you have not been inside and walked around. Go
with a friend or someone you trust while taking a tour of the property

CHECKLIST
Ɍ Find a safe and comfortable place to live
Ɍ Visit The Tenant Resource and Advisory Centre (TRAC) website for more
information on renting in the lower mainland tenants.bc.ca

langara.ca/global | 32
Stay connected.
SOCIAL MEDIA ACCOUNTS

Join Langara Global on social media to connect with other students,

share experiences in Vancouver, and find out about events on and
around campus. Also follow the College’s main account so you know
what is happening at Langara.

@ langaraglobal

@ langaraglobal

@ langaracollege

INSIDE TIP
Look for other Langara department accounts that you want to follow!

The YouTube icon and the name of the video will appear when you can refer
to a video the Langara’s channel with more information on each topic!

Langara Welcomes the World

CONTACT US
Langara Global
A Building, Room A107
international@langara.ca
langara.ca/global
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