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Logistics and Supply Chain Management MCQ's

This document discusses key concepts in logistics and supply chain management. It covers topics like the four economic utilities that influence logistics, definitions of logistics and supply chain management, the flows within a supply chain, customer service elements like lead time and packaging, and demand forecasting techniques. Logistics is concerned with getting products to customers when needed, and involves functions like transportation, warehousing, and inventory management. Supply chain management comprises the product, information, and financial flows between organizations. Customer service aims to maximize value for customers through elements like lead time, packaging, and order fulfillment. Demand forecasting uses qualitative and quantitative methods to project future sales volumes.

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Oswin Dsouza
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576 views3 pages

Logistics and Supply Chain Management MCQ's

This document discusses key concepts in logistics and supply chain management. It covers topics like the four economic utilities that influence logistics, definitions of logistics and supply chain management, the flows within a supply chain, customer service elements like lead time and packaging, and demand forecasting techniques. Logistics is concerned with getting products to customers when needed, and involves functions like transportation, warehousing, and inventory management. Supply chain management comprises the product, information, and financial flows between organizations. Customer service aims to maximize value for customers through elements like lead time, packaging, and order fulfillment. Demand forecasting uses qualitative and quantitative methods to project future sales volumes.

Uploaded by

Oswin Dsouza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Logistics and supply chain management

Unit 1
1. Introduction To Logistics

1. Four economic utilities that pay a role in logistics management time place possession
and cost
2. Logistics is the bed rock of trade and business
3. Logistics management can be defined as systematic flow of products
4. In the last decade the term Military activities has sometimes been used interchangeably
with logistics
5. Bull wiph may lead to bad logistics
6. In scope of logistics, outbound logistics deals with Customer pick up
7. Performance cycle structure includes inbound, outbound production
8. More Efficient packing, Route optimization load optimization gives efficient packing
9. Logistics performance cycle includes procurement, manufacturing & physical distribution
10. Reverse logistics involves the processes of moving a product from its point of
consumption to the point of origin.
11. The upstream supply chain is Delivery of service to customers
12. Logistical competencies = Internal integration + External integration
13. Reverse logistics is not component of logistics
14. Green logistics refers to the procedures and steps instituted by a logistics company to
minimize waste and other negative impacts
15. Logistics is concerned with getting the products and services where they are needed
and when they are needed
16. Variance refers to the difference between the actual logistics performance and perceived
(expected) logistical performance.
17. Rapid response is concerned with the ability of the firm to satisfy the customer’s
requirement/customer’s order in a timely manner.
18. Movement consolidation involves grouping up a small shipments into a single large
shipment
19. Green Logistics refers to procedures and step instituted by a logistics company to
minimize its waste and other negative effects on the environment
20. Logistics mix includes various functions like transportation, warehousing, packaging,
inventory management and Information
21. Logistics is an activity which is primarily based on information
22. Outbound logistics is also known as downstream logistics
23. Inbound logistics is also known as upstream logistics
24. Logistic performance cycle includes Procurement performance cycle, Manufacturing
support performance cycle, and Physical distribution cycle
25. Logistical competency aims at providing superior customer service at lowest cost
26. Reverse logistic, refers to moving product from point of consumption to point of origin.
27. Product Recall refers to calling back detective products again to company
2. Introduction To Supply Chain Management

1. Following is a barrier to supply chain management none of these


2. Extended enterprise is a loosely coupled, self-organizing network of firms that combines
their economic output to provide product and service offering to the market.
3. Supply chain is a network of organizations that are having linkages both upstream and
downstream, in different activities and processes that produce and deliver goods and
services to the ultimate customers.
4. Supply chain management comprises of three flows product flow information flow and
financial flow
5. The three flows in supply chain are Product flow, information flow and financial flow
6. Bullwhip effect is symptom of coordination problem in supply chain
7. In terms of logistics, advertising firm, supplier’s extended enterprise
8. Channel management strategies bring together supplier, manufactures, distributors and
sellers with the aim to lower cost and increase efficiencies.
9. Channel Integration is an act of purchasing your own suppliers.
10. The Bull whip effect means demand variability increases as one move up the supply
chain.

3.Customer Service : Key Elements Of Logistics

1. Lead time is the time gap between placement of order and Delivery of order
2. Perfect order includes Right Product, Right Quantity, Right Condition, Right Place, Right
Price And Right Customers
3. Customer Satisfaction is an important consideration for any business.
4. A processes of providing competitive advantage and additional benefits to the supply
chain in order to maximize the total value to the customers known as Customer service
5. Packaging is set of activities/elements/programs which are designed and implemented
by an organisation to make customer and use
6. Corrugated Fiber board used for packaging is commonly known as Card Board
7. Weight minimization is reducing the space occupied by the product to reduce
transportation cost.
8. Cube minimization involves reducing weight of the consignment to fully utilize capacity of
the truck.
9. When all the order processing activities are performed in the most efficient manner with
the ultimate goal of achieving 100% customer satisfaction, it is termed as Perfect Order
10. Employees should be held Accountable for providing customer service
11. Product loaning means providing alternative products during repairs to avoid
inconvenience to customers.
12. Product tracing is part of Post transaction customer service elements
4.Demand Forecasting

1. Forecasting is projection/ prediction made on the basis of relevant logical assumption, of


the volume likely to be produced, transported and sold.
2. In Delphi method, an attempt is made to develop forecast through Group consensus
3. Quantitative methods are based on analysis of historical data.
4. Under Consumer Survey, efforts are being made to collect information from consumers
about their purchasing plans in the near future.
5. Demand Forecasting is Projection/prediction made for volume to be produced,
transported and sold.
6. Naive approach to demand forecasting is based on the assumption that demand in the
next period is similar to last year.
7. Casual technique is used to estimate demand for correlated products.
8. The following is not qualitative method of demand forecasting Time series
9. Moving average is a quantitative technique of forecasting.

Unit 2

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